I got many big problems with dell streak from Dell, AT&T and BestBuy - Streak 5 General

i bought a dell streak (full price) from BestBuy usa. Then i returned to VietNam. But i can't use my streak because it requires unlock code. I tried to contact with many code provider, but they said that my unlock code is not found. they asked me to contact with dell to get information.
today i called for dell, at&t and bestbuy. But i were very disappointed. they said that can not to find unlock code for me. i'm look like a unlucky guy. because they got some problems with my dell streak. they request me to give my streak back for them to check in 30 days. you know, i live in vietnam and i can't fly to usa just to give streak back for them. it's not fair because i paid full price for that thing.
Now i got pda streak without phone. I don't know what I have to do with it. I took much time for it, but i got nothing. It's not fair.

There are many websites where you can purchase unlock codes.
Fairly pricey, but a reliable website (or so i've heard) - http://www.unlockallcellular.com/dell-streak-unlock-code-p-62157.html?affiliate_id=1239

I called AT&T and they gave me my unlock code

My Streak is in the same situation. I purchased an used one from ebay, DELL claimed it's beta test one based on the service code that I provided. It works with AT&T sim card, but not T-Mobile, which I am using now. AT&T CR said no unlock code for my IMEI number.

PM me your EMIE # and I'll see if I can get AT&T to provide me the unlock code for your Streak. They are pretty nice to me(could be the business account)

I agree, there are some phones that ATT has on the "no questions asked" SIM unlock, and the streak should be one especially since they don't even carry it. All I did was call 611 (customer support), and said I was going out of the country on business and needed an unlock code so I could use a prepaid SIM card and they gave it to me no questions asked. They do need your IMEI as previously stated, but after that, they should give it up like a cheap prom date!

I'm having the same problem at the moment. I've unlocked 2 black streaks by calling AT&T. But when I called to unlock my white Streak, they told me that their system tells them that there is no unlock code available
I can use it with a Rebelsim though and since Steve has started releasing his froyo builds with the old baseband, there's no real need to unlock at the moment.

ronj1986 said:
PM me your EMIE # and I'll see if I can get AT&T to provide me the unlock code for your Streak. They are pretty nice to me(could be the business account)
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Hi, I just sent my Dell Streak IMEI number. Could you please try to see if you can get unlock code for me. Thanks a lot!

Who can help me?

Related

Is anyone actually working on an unlocking solution?

I see a lot of people working on a lot of other things, but is anyone actually actively working on a solution to unlock the Streak?
How did people get their Nexus Ones/Desires unlocked without going to their Telco?
How do these websites get unlock codes for phones? Have they hacked the phones and come up with some kind of keygen?
Or does every unlock code, whether its from a Telco or an independant websirte, ultimately come from the Telco/Hardware manafacturer?
I am looking everything few days at loads of "unlock" sites ...other forums etc.. Still nothing. Expect things start after the streak launch in the US.
Correct me if i'm wrong, but i thought those unlocking sites got the codes direct from the carrier?
Also, i believe those with unlocked Nexus's (myself included) have unlocked ones because they got them direct from Google. All the others are locked down to the different carries. As far as i'm aware, the only way to unlock a phone is from these unlocking sites or via the carrier, and as O2 have said they wont be releasing the unlock codes until next year, it will be a while before the option becomes available.
Unlock sites don't always get unlock codes from carriers. Plenty of people who are able to develop an key generator. Willing to develop one is another matter, guess its all about ROI.
ROI? Republic of Ireland? Why? Is there where most of the key gen devs live?!?!
I've had enough of this unlocking business.
I've tried for three days now, going to over 10 local stores, malls, and other places to see if they can unlock my Rogers Dell Streak. I've tried countless websites only to be disappointed too.
Seriously, what's with carriers locking their phones? If people want to use their network, it should be because of their plans and customer service, not because of what phones they have.
Oh well, I'm selling my Dell Streak now. Very frustrated, because I actually like the device. But until there is a freakin easy way to unlock it, forget it. Not worth the hassle and headache.
Just use a rebel sim, it's only snobbery when people say it's not unlocked with a rebel, when you can do exactly the same thing.
The going rate for a streak code unlock is $100 or £45
Try to find unlocked code on ebay
My streak was unlocked with this thing
Trust_no1 said:
Try to find unlocked code on ebay
My streak was unlocked with this thing
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Click to collapse
You mean this?
http://cgi.ebay.co.uk/DELL-STREAK-W...MobilePhones&hash=item1c16256efb#ht_500wt_922
they charge 90 pound to unlock !!! I am really doubt you paid for that...
Yes, I am looking for unlock code for my Streak too because it's an engineering sample and AT&T doesn't have the unlock code in their comuter.
It would be nice if someone could actually do something about this. Most AT&T folks have it easier since AT&T readily gives out the codes over the phone. Us unfortunate souls stuck with O2 locked Streaks are effectively screwed until O2 decides to change their stance on the unlocking thing. And most of the solutions found online are exorbitantly priced too.
att is giving out unlock codes for the streak. infact they are giving out unlock codes for their other phones too. dunno whats possessed them of all people to start doing that. if you have a rogers streak you can call att, they may have them since i dont think anything is really changed from the att one. i believe o2 is giving out unlock codes for the streak too. if not, you can always try the rebel sim card. it costs money and doesnt work with 2.2 though.
I can unlock without any problems.pm me if you need an unlock. Att only gives them out for SOME existing customers.
Sent from my Dell Streak using XDA App
royalmail said:
You mean this?
http://cgi.ebay.co.uk/DELL-STREAK-W...MobilePhones&hash=item1c16256efb#ht_500wt_922
they charge 90 pound to unlock !!! I am really doubt you paid for that...
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Click to collapse
did it really work?
Is anyone actually working on an unlocking solution?
Yes: judging by the results of folks on the modaco forum keep pestering o2 until you get a result.
unlocking my Streak
I have a Streak which bought privately and an o2 sim only contract
If this is of any help, hear is the way I just unlocked mine free of charge and a day later (yesterday) my upgrade to 2.2 came through, bearing in mind this has taken about 10 days. you will understand why, as you read!
I emailed o2 and simply asked for an unlocking code, knowing the reply I would get setting in motion my already written response thanks to adzman over ad Modaco
o2 replied
Hello
I'm sorry the Dell Streak can't be unlocked by us as it's an exclusive phone and the manufacturer haven't given us the unlocking rights. Please contact the manufacturer to get it unlocked. I hope this helps. If you need any help, please email us or you visit our online helps centre on, (unable to post link)
I then replied
Hi
My understanding is the streak is no longer exclusive to o2 & therefore should qualify for unlocking. Other people have successfully obtained an unlock code for their streak from o2 The streak is now available on orange & vodafone (unable to post link) Also the streak is available sim free directly from dell or via tesco & argos (unable to post links) I understand that when first released this handset was exclusive to o2 & therefore not available for unlock. But as I’ve demonstrated this is no longer the case. I have no intention to leave o2, I like O2 that's why I came back to you, It's the fact that I bought this O2 Dell Streak privately and am using a sim only contract from you. Besides the dell streak is now available for unlocking via 3rd party companies (unable to post link) Please can you provide the unlock code, obviously I would rather deal directly with yourselves, but if need be I can get my device unlocked via the 3rd party. as i say, I’m very happy with O2 - please don't ruin the relationship I have with O2. If required I’d be delighted to talk to an O2 representative from your service management team to ensure my needs as a customer are met Thanks & regards
o2 replied
Hi
We don't have the code for this one on our database & will need to request this from the manufacturer. I'll have this requested & pass it on to you as soon as we get the code back.
Kind Regards
I replied
Dell Streak, and my IMEI number is= 354************
After a while I replied
l seem to be still awaiting my unlock code, is there a problem?
o2 replied
Hello
Thanks for your email. I'm sorry you haven't received your unlatching code yet and for the delay in getting back to you. Unfortunately, we're having trouble getting the codes for Dell Streak devices at the moment but we'll keep requesting the code you need. I'm afraid I can't tell you how long this will take, but as soon as we have the code you need we'll let you know. If there's anything else we can do for you just drop us an email. I hope you enjoy the rest of your day.
Kind Regards
I replied
Re my waiting for my Dell Streak unlatching code. If you haven't got my code on your database and have to retrieve it direct from dell, does this mean that I will also have a problem with the O2 Android 2.2 upgrade which is due out today?
Next day I received my unlatching code
Hi
We have receive unlatching code for your Dell Streak handset however we haven't receive unlatching procedure for the same. The code you require for your handset is "02******"
Kind Regards
The procedure is simple take out your sim and put in a competitors, Tmobile, Vodafone etc. it will then ask for the code when you switch back on.
All this was over a 10 day period
Hope this is some use to somebody
jeremyritzmann said:
I can unlock without any problems.pm me if you need an unlock. Att only gives them out for SOME existing customers.
Sent from my Dell Streak using XDA App
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I got an unlock code from calling AT&T. They said to enter another carriers SIM card, to get the prompt for the code. I do not know anyone who has a service with a SIM card in my city, besides T-Mobile. And no one here uses crappy T-Mobile.
My question is: how else can I get the prompt to unlock without another carriers SIM card?
(Dell will call AT&T on your behalf to get the code as well if you are scared of the AT&T techs)
sim
you can get a free pay as you go sim from the Tmobile site, don't know how long it will take to come through or maybe get in touch with somebody local to send you an expired one.
I have a bunch of expired tmo sims laying around if you need one.
Sent from my Dell Streak using XDA App
sempermarine29 said:
I got an unlock code from calling AT&T. They said to enter another carriers SIM card, to get the prompt for the code. I do not know anyone who has a service with a SIM card in my city, besides T-Mobile. And no one here uses crappy T-Mobile.
My question is: how else can I get the prompt to unlock without another carriers SIM card?
(Dell will call AT&T on your behalf to get the code as well if you are scared of the AT&T techs)
Click to expand...
Click to collapse
Once again, some will some will not. And mostly if youre in need of an unlock code youre not planning on using att, which att WILL NOT provide an unlock code to non customers sadly.
Sent from my Dell Streak using XDA App

Steak unlock (US version)

So I was chatting with a dell support man and he said the Streak will be locked and AT&T won't be giving out unlock codes for the time being. I was wondering what are my options for trying to unlock it? Will rebel sims or anything similar work?
Anyone have thoughts/suggests on the US version if locked? Sort of seeming like even off contract they will still be locked to ATT. Wanted to use in Canada on Rogers/TELUS.
Whenever i need a phone unlocked i just call ATT. I've done this many times for a long time. I just call them up, say i'm going overseas for business, they'll pitch me the international data plan and i tell them i don't need that cuz i'm gonna use a local sim, give them the IMEI # and they tell me the unlock code. simple as that. I've done this for nokias, samsungs, motorolas and HTC devices.
Your account has to be in good standing though.
I was talking to a guy using their chat service and he said the Streak is going to be sold locked to AT&T and he said that AT&T isn't going to be giving out unlock codes like the samsung Captivate.
This is why I was asking about the sim addons because if AT&T doesn't give out the unlock code I doubt any of the online sites would have any to sell me.
Also koolin and myself live in Canada so we woudln't even have an account to be in good standing.
koolin said:
Anyone have thoughts/suggests on the US version if locked? Sort of seeming like even off contract they will still be locked to ATT. Wanted to use in Canada on Rogers/TELUS.
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I don't think Dell will sell the locked version if you are willing to pay $549 US. The device itself is already network (3G) restricted to AT&T so if people really want the device they will have to sign up with AT&T @$299 US.
Who would then want to pay $549 US for a locked version?
Confirmed locked via LionelatDell twitter.
http://twitter.com/LionelatDell
Lots of folks are asking about the $549 version of #dellstreak. To be clear, it will not be unlocked. It is SIM-locked to AT&T.
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The $549 version of #dellstreak is for existing AT&T customers who may want to switch to Streak or only want to use it as a Wi-Fi device.
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Who knows who would buy it at 550 locked, surely not me unless we have an unlock.
koolin said:
Confirmed locked via LionelatDell twitter.
http://twitter.com/LionelatDell
Who knows who would buy it at 550 locked, surely not me unless we have an unlock.
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Thanks for the updated info. I'm with you on this.
This is a sucidal business / marketing strategy going head to head against iPhone4 ... Streak soon become strike ... and then out.
Although I do indeed have ATT, I will not be purchasing another Streak untill Dell launches the unlocked Streak to the US. The last thing I want is ATT to have my device information such as IMEI number...
.
Well I just contacted two unlocking companies here in Canada. MobileInCanada said "Sorry no", and SNTraders said "most likely yes" ...need device to confirm.
So who wants to risk it
edit - to add SNTraders said they would be importing and selling as well but no date/price yet.
koolin said:
Well I just contacted two unlocking companies here in Canada. MobileInCanada said "Sorry no", and SNTraders said "most likely yes" ...need device to confirm.
So who wants to risk it
edit - to add SNTraders said they would be importing and selling as well but no date/price yet.
Click to expand...
Click to collapse
Unlocking is definitely already possible but who can do it? I'm using a Dell Streak right now in Toronto with Rogers. Am I missing something here? Were all Beta Streaks unlocked to begin with?
Yes the Beta Streaks were unlocked but the new ones coming out are going to be locked ot AT&T. But this thread isn't about if it is locked (it is for sure) but about what can we do to unlock the Streak once it hits the streets.
22:45:40 Customer Charles
Initial Question/Comment: hagenuk
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22:47:41 Agent E&A_Ronald Ryan
Welcome to Dell Electronics and Accessories Sales Chat! I hope you are doing well and thank you for waiting. My name is Ryan and I will be your Sales Agent today. Feel free to provide your phone number so that I can contact you if we get disconnected. Dell now offers Payment via Chat for a secure, fast, and more convenient way to order. How can I help you today?
22:47:49 Customer Charles
hi
22:47:55 Customer Charles
i
can I know the new Dell Streak launching in US is it SIM Free ?
22:48:21 Customer Charles
i mean it is locked to AT&T ?
22:48:52 Customer Charles
Can I use it with any 3G SIM card from another country ?
22:50:11 Agent E&A_Ronald Ryan
Currently we're only offering the Streak locked with AT&T. The unlocked version will be released next week.
22:50:39 Customer Charles
ok how do I know the set selling next week are unlocked ?
22:51:31 Agent E&A_Ronald Ryan
It will be indicated and no contract with a telecom company will be included.
22:51:56 Customer Charles
ok ths
22:52:28 Agent E&A_Ronald Ryan
Would there be anything else that I may assist you with today?
22:52:54 Customer Charles
nope thx
22:53:07 Agent E&A_Ronald Ryan
Thank you for choosing Dell's Consumer Solutions Sales Chat. Consider us your personal contact at Dell in the future. We're looking forward to your business and will be happy to assist you again. I will also appreciate it very much if you will be able to recommend our services to your family and friends! We highly appreciate your business!
Muo said:
Although I do indeed have ATT, I will not be purchasing another Streak untill Dell launches the unlocked Streak to the US. The last thing I want is ATT to have my device information such as IMEI number...
.
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You realize that unlocked or not, if you're using a phone on the AT&T network, they automatically know your IMEI number.
I got the same next week for unlocked version
I also chatted yesterday with Dell
I got the same "next week" for the unlocked version of the US streak,
also they said that if you have a presale code it will be honored next week, so you get the $0.99 headset
Hope it's true
Charles: said:
You realize that unlocked or not, if you're using a phone on the AT&T network, they automatically know your IMEI number.
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Click to collapse
Yes I realize that. But does ATT know which IMEI numbers go to which device? If all of these locked versions have their IMEI numbers registered as a Streak to ATT, don't you think ATT will try to charge a 'smart-phone data-rate' specifically for the device?
I still have the basic phone unlimited data plan for ATT from several years ago. I would not want to mess that up with costs of mobile bandwidth these days.
hagenuk said:
22:45:40 Customer Charles
22:50:11 Agent E&A_Ronald Ryan
Currently we're only offering the Streak locked with AT&T. The unlocked version will be released next week.
22:50:39 Customer Charles
ok how do I know the set selling next week are unlocked ?
22:51:31 Agent E&A_Ronald Ryan
It will be indicated and no contract with a telecom company will be included.
Click to expand...
Click to collapse
I was all excited about this news and then I realized that the Dell Agent was too polite .. this is NOT a USA agent, right? this is NOT USA Dell, I suspect.
I noticed yesterday when giving several agents at Dell the 3rd degree about T-Mobile, they didn't say "The phone is locked to AT&T." They said "Dell only supports AT&T."
Maybe that was wishful thinking on my part ...
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jgaviota said:
I also chatted yesterday with Dell
I got the same "next week" for the unlocked version of the US streak,
also they said that if you have a presale code it will be honored next week, so you get the $0.99 headset
Hope it's true
Click to expand...
Click to collapse
IF THE ABOVE IS CORRECT?
I was going to return my Streak unopened tomorrow, but if this above is correct, I think I will put my Tmobile sim in there JUST IN CASE and test it ... maybe they are all unlocked and Dell is CLUELESS .. What would be the point of having both locked and unlocked? When you order the sales person says "you want it LOCKED or UNLOCKED..." Makes no sense ..
shEEEsh said:
I noticed yesterday when giving several agents at Dell the 3rd degree about T-Mobile, they didn't say "The phone is locked to AT&T." They said "Dell only supports AT&T."
Maybe that was wishful thinking on my part ...
----
IF THE ABOVE IS CORRECT?
I was going to return my Streak unopened tomorrow, but if this above is correct, I think I will put my Tmobile sim in there JUST IN CASE and test it ... maybe they are all unlocked and Dell is CLUELESS .. What would be the point of having both locked and unlocked? When you order the sales person says "you want it LOCKED or UNLOCKED..." Makes no sense ..
Click to expand...
Click to collapse
I think you'll cost yourself a restocking fee (if they do that on opened product) as I'll bet anything it's locked, and the reps just don't know what they're saying.
Dell isn't a phone company, they don't really understand all the locked/unlocked on contract/off contract stuff.
Just my two cents...
called now DELL, a guy prob from India, told me that there will be no streak unlocked, huh, so prob we have to get the unlock code from at&t
I have a friend who has an AT&T Store. I spent 2 hours with him today while he called AT&T techs and customer service. They say they cannot provide the unlock code because the IMEI number is not in their computers. They said Dell needs to provide the unlock. So my friend got AT&T and Dell on a conference call. Dell said they cannot unlock the phone. They do not have a way of getting unlock codes . CALL AT&T .. AT&T says "I am AT&T .. the IMEI is not in my system."
My friend was saying to AT&T that "there is a customer in my store who wants to travel with her phone and needs it unlocked for travel in other countries." AT&T would FOR SURE have given an unlock code if the IMEI was in their computer.
So what's next? I put mine on eBay and if it doesn't sell I will return it Monday.

Got my unlock code from AT&T!!!

I just thought I would let everyone know that after fighting with both Dell and AT&T after my new US Streak was delivered, out of the blue I was sent my unlock code via email today.
I am a current AT&T subscriber, and I purchased my Streak off-contract and paid the full price for it, so that may or may not have anything to do with it, and your mileage may of course vary, but here is my saga:
This started almost 2 weeks ago. I first called Dell, they told me AT&T had to issue it. I then called AT&T. First line support told me there was a "10 month marketing exclusive" and I was basically out of luck. I pressed on and asked for her supervisor. This guy was really rude, wanted to argue with me, etc. So, I pressed on and asked for his supervisor. I think they call it a "floor supervisor"?
So in speaking with "3rd level" at AT&T, this guy was actually very nice, listened to me, fully understood my request, and was willing to create a case. I think that was the key. When he created the case, he was very clear in telling me this was not a guarantee they would issue me a code. He took all the info, including the IMEI number, and added in the case that I would have to provide proof of purchase showing that I paid full price and was not under a contract. I agreed. He told me that the resolution date would be 8/30.
8/30 came and went, and I called AT&T back on 9/2. The person I spoke with agreed that it was past the date and said the initial response that came back was that they were waiting on a code from the manufacturer (if you can believe that!). So I asked what the next step was and I was told that they would update the case that I called back and would re-escalate the request.
I had just made a note to call back in about a week, but very much to my surprise an email this afternoon arrived from "LBK Tech Escalations" with my IMEI # and a corresponding unlock code!
I am no longer a current T-Mobile subscriber, but I do keep an old SIM for instances such as this. I inserted the code, and just as expected, it unlocked!
I hope this is helpful to everyone. If you are a current AT&T subscriber, keep the pressure on them! I think the key is not taking no for an answer and insisting that a case get created.
Are you sure?
I've been with att for more than 3 years and tried to get the code for almost 2 weeks and talked with supervises and told them about even your case and they said we don't have the codes from Dell yet.
and they cant make any claims or emails..
Trying Too...
Thanks to the OP for this... I'm trying to do the same thing. I have 5 lines (3 in-contract) and; for now, I am working with a local store manager who is going to bat for me. If he gets stonewalled I will break out this thread.
Am I sure?
I will provide anything I can to prove this is legit if someone doesn't believe me.
I wish my T-Mobile SIM was still active, and I would show it. I should have shot a video of the process of entering the code while I was doing it, but I was so excited that I had the code I didn't take the time.
The email came from: [email protected]
And I would gladly post a screenshot of the email but it has personal info like my account number and such. The unlock code I was provided was 8 digits long.
Good luck to anyone else who needs it.
-Rob
eh? t-mobile USA isnt supported on US streaks.....??
Well I guess it depends on what you mean by supported. Is it 3G on T-Mobile here in the States? No. But if you travel internationally like I do, having a truly unlocked streak without the requirement to deal with that RebelSim nonsense is crucial for me.
Can you blur out the personal stuff and send an image of the e-mail? Thanks.
Sent from my Dell Streak using XDA App
thats good to hear.
I travel overseas frequently and always get my devices unlocked from ATT (miss the old nokia days where you could just download a program to unlock your device).
Before i got my Streak i had to do a warranty exchange for my Tilt2 and first day i got it and asked for the unlock code. Usually they just ask for the IMEI number and give me the code on the spot (been doing this for many devices for the past 5 years with ATT). well for my warranty exchanged tilt2 there was a problem and it wasn't getting the unlock code. So the rep said she had to open a case and took my email. Just the other day i got an email from the same address LBK Tech Escalations <[email protected]> with the unlock code. took about 2 weeks and i already sold the device but i forwarded the email to the guy i sold it to.
So i guess when people call in they should request to open a case and maybe then they'll get the unlock code?
Also i'd recommend people not to state that they are going to another carrier, just state that you travel overseas for business and they'll offer you an international package and just tell them your used to using local sim cards (as many countries sell prepaid cards at the supermarket) and that your staying with ATT.
just called in to request my unlock code from at&t. They send they were gonna open a case and rewuest it for me since they dont have it in their system yet. they told me the 20th to be the latest I would get the code but code be sooner. crossing my fingers. I told them I would be travelling internationally and since they wouldn't unlock my iphone I need another phone to use abroad. Will update once I get my code and with a video hopefully....
Just an update, I received an email from the Sim unlock team last friday and requested a proof of purchase (invoice/receipt). faxed it to them last monday and got a text from at&t that they received the invoice. Hopefully I get the unlock code anything now.......
9/28:
Got an email from at&t unlock team:
Device unlock code for mobile 847 ***-**** CM20100914_127*****
AT&T Valued Customer:
We recently received your request for the unlock code on the following device:
IMEI: 011954**********
Make: DELL
Model: STREAK
Case#: CM20100914_127*****
Due to the age or the brand of your device, the unlock code is no longer available in the AT&T database. Device unlock codes are programmed into the device at the time of manufacture. If the unlock code is not in our database, AT&T must contact the manufacturer of the device to obtain the unlock code.
Accordingly, we have attempted to contact the original manufacturer of your device to obtain the unlock code on your behalf. Unfortunately, our efforts in obtaining the unlock code from the manufacturer were not successful. We apologize for the inconvenience this may have caused.
For information about upgrading to a new AT&T device please go to att.com/wireless or call Customer Care at 1-800-331-0500 or 001-916-843-4685 if outside of the U.S.
Thank you for contacting AT&T Mobility. We appreciate your business.
BOTTOM LINE: Called Dell for an RMA and returned my streak. I have no use of it if they wont unlock it.
Goodluck people~!
Got My Unlock Code
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh
bhutch said:
Just an FYI,
I called AT&T today and went straight to Tech Support and they gave me my unlock code on the spot for two Streaks. One on contract and one I bought off of ebay. I guess the guy didn't know she was supposed to hassle me!
bdh
Click to expand...
Click to collapse
If you are an AT&T customer with an account in good standing for at least 3 months, it's pretty easy to get the unlock code for any device, except the iPhone. Just call 611 and ask for it. I called last week and got the unlock code for my Tilt 2 before selling it, and got the unlock code for my Streak at the same time. If they ask why, just say you're traveling overseas and want to use a local SIM card.

Unlock software

So after 10+ plus calls to att for the unlock code and them telling me "not found" then getting an email asking for faxes for this faxes for that I bit the bullet. I purchased the rebelsim unlock reader and to my surprise and 20 minutes in "seeing permissions" it came back with the unlock code. Threw my simple mobile SIM card in there and viola I got service. I did a ton of research but not much info is available...not even reviews for that matter. just letting you guys know.
This is already my 2nd Streak, both got the unlock code from At&t. Just wondering why others were not as fortunate as I am in getting the unlock code for their Streaks.
Sent from my Dell Streak using XDA App
fastwanabe said:
So after 10+ plus calls to att for the unlock code and them telling me "not found" then getting an email asking for faxes for this faxes for that I bit the bullet. I purchased the rebelsim unlock reader and to my surprise and 20 minutes in "seeing permissions" it came back with the unlock code. Threw my simple mobile SIM card in there and viola I got service. I did a ton of research but not much info is available...not even reviews for that matter. just letting you guys know.
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Click to collapse
Where'd you buy your streak from? I got 2 at best buy (bricked one and swapped for another), called at&t and got code 5 minutes later. This was back late dec/early jan.
I bought it from a guy on craigslist and he says he got it from best buy. The att reps all confirmed that it was an att phone but told me that the unlock code was not found. They all filed out a case and gave me the case number. Two to three days later I would get the same email requesting I fax in proof of purchase. I originally thought maybe the phone was stolen but att reps assured me that...that was not the case. So I went this route.
Quick question, does your Individual displayed on screen match the one printed on the inside of your battery case?
Sent from my Dell Streak using XDA App
fastwanabe said:
So after 10+ plus calls to att for the unlock code and them telling me "not found" then getting an email asking for faxes for this faxes for that I bit the bullet. I purchased the rebelsim unlock reader and to my surprise and 20 minutes in "seeing permissions" it came back with the unlock code. Threw my simple mobile SIM card in there and viola I got service. I did a ton of research but not much info is available...not even reviews for that matter. just letting you guys know.
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Check this article / review on streaksmart about new unlock software. Hope it helps:
http://www.streaksmart.com/2011/02/dell-streak-unlocker-software-unlocks-streak-in-minutes.html
Individual? You mean IMEI? Then yes, with 2.1 yes, with Steves rom no... It showed a different IMEI.... But I always told att the imei that was on the sticker.

[Q] Bought unlock code for dell venue pro several times but failed

I have one T-Mobile version 8G dell venue pro for 3 weeks (from ebay), but need unlock code to use it in other network. I tried to ask code from dell unlock request code group, but they said cannot provide it since it's a retail version. So I placed order from one ebay seller and then another, but both couldn't get code for me. Then I submitted order in unlockallcellular.com, but they said so after 2 days.
Can anyone help me out of this problem? Where can buy an unlock code by searching in direct DB or cauculating method or software method LIKE fastgsm.com(they said they can only cauculate Samsung Focus). Thank you sooooooo much.
viboy01 said:
I have one T-Mobile version 8G dell venue pro for 3 weeks (from ebay), but need unlock code to use it in other network. I tried to ask code from dell unlock request code group, but they said cannot provide it since it's a retail version. So I placed order from one ebay seller and then another, but both couldn't get code for me. Then I submitted order in unlockallcellular.com, but they said so after 2 days.
Can anyone help me out of this problem? Where can buy an unlock code by searching in direct DB or cauculating method or software method LIKE fastgsm.com(they said they can only cauculate Samsung Focus). Thank you sooooooo much.
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Click to collapse
If dell doesn´t provide the unlock key I think you need to take a contract with T-mobile.
Or wait 2 days.
Sandbunny said:
If dell doesn´t provide the unlock key I think you need to take a contract with T-mobile.
Or wait 2 days.
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T-mobile kick the bal to Dell.
Anyone can help me?
I assume you want a carrier unlock? IE you use another sim than the one that was provided? If so then...
email [email protected] and say this:
Hi, I am travelling outside the US, and I need an unlock code
My IMEI is: _____________ (your imei)
Thanks!
______________________________
The IMEI is found under your battery. Also make note of the service tag as they will probably want that too.
If your trying to sideload apps, then I hear the Chevron tool works great.
yes, I've sent mail to dell. They said it's a retail item, cannot give code.
Thunder_47 said:
I assume you want a carrier unlock? IE you use another sim than the one that was provided? If so then...
email [email protected] and say this:
Hi, I am travelling outside the US, and I need an unlock code
My IMEI is: _____________ (your imei)
Thanks!
______________________________
The IMEI is found under your battery. Also make note of the service tag as they will probably want that too.
If your trying to sideload apps, then I hear the Chevron tool works great.
Click to expand...
Click to collapse
yes, I need carrier unlock. I've sent mail to dell. They said it's a retail item, cannot give code.
you might have to call them then... I still havent recieved a response, and meanwhile I already travelled to the UK, so I am phoneless. Cheapest cheap phone here is 20pounds, but Virgin Mobile gave me a free SIM card to try out so I think I will have a friend in the States call them and give em my info so I can get this unlocked promptly. Their mobile support number that you should call would be 1-800-308-3355
Same problem
Hi there
I am having the same problem, did you get this resolved?
Thanks
im having the exact same problem here. even worse, i figured getting the unlock code would be pretty easy so i swapper out the 8gb card for a 32gb sd card which means the warranty us no good anymore and i cant send it back to the ebayer i bought it from.
i got in touch with dell anyway, same thing, its a retail device to contact tmobile.
but its not possible at the moment because i need to know the phone number of the sim card that came with it to sign up to the tmobile website, and i cant find out the number.
so does anybody have an email address for tmobile i could use it would be a great help?
rollno said:
Hi, Contact me all the people who want to unlock the device permanently . I will help you..leave me an email on [email protected]
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Click to collapse
First post... seems fishy.
Sent from my GT-I5800 using XDA App
Hi, Contact me all the people who want to unlock the device permanently . I will help you..leave me an email on [email protected]
I own dell venue pro and I have unlocked it. Within 24 hours you will receive the Unlock Code.
Whomsoever is interested can contact me on [email protected]
Successfully unlocked my phone
Communicated with Shallow Blue to obtain unlock code for my windows phone and was pleased with the service. Quick and accurate. One code worked first time for a fair fee.

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