Database Users

[Q] Kies doesn't work after Root!

Hi everyone!
I've got an Apollo (GT-i5801), and after a successful root using z4root, i can't use my phone with Kies. It worked great before root.
When i connect it to the pc, the phone is recognized as an SD card( fine!) but with Kies, the "Connecting" option stays there forever...
Any help?
Thx

Try it without sd card. you can't access your files with kies now but you can upgrade when it's time.

Humpie said:
Try it without sd card. you can't access your files with kies now but you can upgrade when it's time.
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Click to collapse
It's the same... no connection.
Should i unroot it, to update with Froyo, using Kies?

I think you should try

Froyo?
?

i had same problem with kies few days ago after installing froyo on my galaxy 3... problem solved with "reinstall driver" option in kies...

martin.jeremic said:
i had same problem with kies few days ago after installing froyo on my galaxy 3... problem solved with "reinstall driver" option in kies...
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Click to collapse
Didn't work for me.

mine doesnt work too after flashing 2.2 froyo... tried to reinstall driver doesnt work too
not that i care for kies anyway

AnyDroid said:
Didn't work for me.
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Click to collapse
infestedd said:
mine doesnt work too after flashing 2.2 froyo... tried to reinstall driver doesnt work too
not that i care for kies anyway
Click to expand...
Click to collapse
disconect phone from usb, select "driver recovery" option in kies and wait for it to finish... then connect phone to usb... that's how it worked for me... when i tried to reinstall drivers with connected phone, it just do nothing....

martin.jeremic said:
disconect phone from usb, select "driver recovery" option in kies and wait for it to finish... then connect phone to usb... that's how it worked for me... when i tried to reinstall drivers with connected phone, it just do nothing....
Click to expand...
Click to collapse
I've tried that way, didn't worked

i dont know if was martin tip, or an update on kies
what worked for me :
try to disconect the phone, reinstall drivers (do that after kies update, if you need to)
dont set the phone to ask on connection what to use (mass storage, kies, internet) but set it to connect directly on kies
start kies, and plug the phone
worked for me

Did you verified that USB Debugging was unchecked ? because when it's checked there is no connection possible using USB port neitherfor OS or KIES?

I am also facing the same problem with my I5801. Initially I rooted with z4root 1.1. version later I felt its because of the old version. Later I installed latest Z4root 1.3 version and re-rooted it but no use. My phone is not at all getting recognised (though I get a sound from my phone after connecting to pc but there is no option to choose KIES or Mass storage etc. It simply getting charged)
The KIES didn't recognise my phone even after connecting it to PC.
Later I tried
http://www.careace.net/2010/08/25/how-to-fix-samsung-kies-connection-problem/comment-page-5/
Though not of much use nothing happened.
Even I tried (Dial part in the below link)
http://forum.xda-developers.com/showpost.php?p=8667486&postcount=524
Fortunately this time my KIES recognises some unknown phone is connected but it mounts my phone in Memory card mode. Though I couldn't do much in this mode, this might help some of you to understand the problem deep enough to solve the issue. Thanks.
P.S. Though connecting to KIES is not of much use as we can back up data with some other apps but the major concern here is if in case (no hopes though) Samsung releases official firmware then we should have to use KIES to upgrade our OS version, then we will be in trouble.

After rooting with FuguRoot, Kies can't find my phone either. This seems to be a known issue but nikademus hasn't replied in his thread for some time now. Does anyone know why this happen and how to fix it? It seems a bit strange seeing how everything but the added su and busybox is stock..
Maybe some cache issue?

I can verify on that. After rooting my phone to make a backup with Titanium backup before upgrading with Kies, just to be on the safe side Kies doesnt work anymore with my galaxy3.
I tried unrooting the phone, but it did not help.
Strange thing is, that the usual information on the phone screen, saying that it is now connecting to the Kies did not show up. I did som trick like writing *#723572# (not pretty sure anymore what it realy was) and then setting it to modem and back to pda mode. Now I see the information saying on the mobile screen that it is trying to connect to samsung kies, but it still does not work.
I tried it on a virgin computer running xp sp3. I installed the newest Kies, than connected the phone, but now it says, that the connected phone is not in Kies (or Pc connect) mode, and I should change it to that. However the galaxy 3 screen says that it is definitely in Kies usb mode.
I will try later a factory reset and then an update through Kies to the latest fw. And after that a restore with Titanium backup.

sikolymester said:
I can verify on that. After rooting my phone to make a backup with Titanium backup before upgrading with Kies, just to be on the safe side Kies doesnt work anymore with my galaxy3.
I tried unrooting the phone, but it did not help.
Strange thing is, that the usual information on the phone screen, saying that it is now connecting to the Kies did not show up. I did som trick like writing *#723572# (not pretty sure anymore what it realy was) and then setting it to modem and back to pda mode. Now I see the information saying on the mobile screen that it is trying to connect to samsung kies, but it still does not work.
I tried it on a virgin computer running xp sp3. I installed the newest Kies, than connected the phone, but now it says, that the connected phone is not in Kies (or Pc connect) mode, and I should change it to that. However the galaxy 3 screen says that it is definitely in Kies usb mode.
I will try later a factory reset and then an update through Kies to the latest fw. And after that a restore with Titanium backup.
Click to expand...
Click to collapse
Try unmounting your MicroSD card (Settings -> SD Card and Phone Storage -> Unmount SD Card) and then connect it to PC.

If you're on windows 7==> Kies, preference==> check: compatible with windows xp (service pack 3)

Rejoice MacOS fans - Kies for Mac finally arrived

Samsung.de I9000S support page lists Kies for Mac (Beta) available for download. Took a bit longer than expected, I guess...
Took a spin, so far so good - works as expected. Just note that for some reason you must reboot your device before connecting to get it work reliably. Also if you connected to Kies via Parallels, reboot before connecting via native MacOS app.
The only issue is that under Firmware panel it says that "Firmware related features will be available in the official version of Samsung Kies for Mac". But this could be also simply due to the fact that my device already has the latest firmware and somebody mixed up information messages.

AigarsJ said:
Just note that for some reason you must reboot your device before connecting to get it work reliably.
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Click to collapse
Do you have to reboot your phone every time ?

Every time after:
a) USB debugging has been enabled. It must be disabled to get Kies connected, but after you disable USB debugging, you must reboot phone to get Kies connection working
b) device was connected to Kies via Parallels. Tried the sequence - reboot -> connect via Parallels -> connect native Mac app. Kies via Parallels worked fine, native Kies complained that device is not responding. Rebooted phone and it connected to native Mac Kies...

Kies

Anyone familiar with an error trying to connect to Kies that says "cannot start the service on the device, please disconnect then reconnect"?
The tab doesnt go into "Kies mode".

Possibly something to do with the kernal?

uncheck USB debugging!

rogconnect said:
uncheck USB debugging!
Click to expand...
Click to collapse
This is probably it right here ^ but also, K Rich, let us know what ROM and Kernel you're using. Thanks!

well, its not USB debugging. possibly starburst rom or pershoot kernal as the issue?

I had same problem.
The quick solution is factory reset.
Or you have to find a file with strange(illegal) name.
I suppose kies scan the files on tab during connection and because the illegal name found the connection process fail.

Happens everytime
It happens to me everytime. Easy way to check if Kies is broken is to try and enable it in settings "Wireless and networking". If you select Kies via Wifi and a dialog does not pop up then the Kies service is broken. Only way to fix it then for me is a factory reset which is a pain since I have to reinstall everything then.
Does anybody know of an easier fix. I am on a p7500 32Gb 3G and Wi-fi. Also as a side note: this kernel also does not seem to work with Plex streaming. No fix unless I root I think. This is the south african vodacom/fone galaxy 10.1
Regards

That same error message just started happening to me too. My SGS i9000m used to connect to Kies fine, but I just accepted a new Kies update and let it install, and now in Kies ver 2.0.2.11071_128 it gives me that error message.
Same thing just happened to my girlfriend, who has the identical phone to me. Once she accepted the recent Kies update, it doesn't see her phone.
But, Windows 7 (64-bit, for both of us) does see the phone.
And, the Kies Air app does work for me!
My phone is "lightly rooted" with Super One Click root. (As in, I haven't used Odin to put new ROM's on it, and I haven't messed with the phone much.)
Is there a way for me to get Android 2.3 onto it, through Kies or Kies Air?
Thanks guys. Sorry, I'm a noob.

hope it can help
I had the same problem with galaxy 2 and tab 8.9 (gt-p7300)
With galaxy 2 solved by shut down the phone (press power for 10 sec) with kies on and usb connected to comp.
With tab 8.9 the only way that worked for me is a factory reset, the same method of galaxy 2 was not working.
I hope it can help

reboot+usb connected -> fixed Kies
pippone121263 said:
I had the same problem with galaxy 2 and tab 8.9 (gt-p7300)
With galaxy 2 solved by shut down the phone (press power for 10 sec) with kies on and usb connected to comp.
With tab 8.9 the only way that worked for me is a factory reset, the same method of galaxy 2 was not working.
I hope it can help
Click to expand...
Click to collapse
Thanks dude, the reboot of my galaxy s2 with usb connected made Kies detect my phone again.
I owe you a beer, maybe two.
Cheers,
Stefan.

I noticed that disabling pattern protection, allows Kies to recognize the tablet.
EDIT: not always, sorry

Even though this is an old thread, I would like to confirm that rebooting SGS 2 with USB connected, caused Kies to recognize my phone. Another method that works with limited success is changing the USB port on the PC to which the phone is connected.
Thanks.

Connecting the S4 to Kies

I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
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Sorry I dont have a better answer but try another cable if you have one. Ive seen this be the root of the issue many times.

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
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Click to collapse
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html

astraopcuser said:
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html
Click to expand...
Click to collapse
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.

mcsephoenix said:
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.
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Click to collapse
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards

astraopcuser said:
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards
Click to expand...
Click to collapse
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.

mcsephoenix said:
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.
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Click to collapse
My laptop runs windows 7 64 bit too. I had no issue.
Maybe you find the solution on zedomax's site: http://androidroot.org/videos.php?cat=90&sort=most_recent&time=all_time&seo_cat_name=
regards

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
All drivers where installed correctly ??? yesterday i got the same error and used w7 update to find the missing driver. Works fine now.

Still no luck, unfortunatly at work windows update is blocked so that is not an option here as far as the driver update.

Problems connecting note 3 N9005 to PC, does not appear in kies nor Odin

I've tried resetting both my computer and phone. Ive tried installing the update directly from the phone but it gets stuck at 20-something% and tells me to connect to a computer and update through kies. When i try this the phone doesnt appear in Kies. Really feels like i've tried everything but nothing works :crying:
When i search through my computer parts it is listed as a samsung composite device and i can update drivers etc. Still doesnt appear in Kies nor Odin.
All help appreciated!

kvikklunsjer said:
I've tried resetting both my computer and phone. Ive tried installing the update directly from the phone but it gets stuck at 20-something% and tells me to connect to a computer and update through kies. When i try this the phone doesnt appear in Kies. Really feels like i've tried everything but nothing works :crying:
When i search through my computer parts it is listed as a samsung composite device and i can update drivers etc. Still doesnt appear in Kies nor Odin.
All help appreciated!
Click to expand...
Click to collapse
You can't do anything with Kies 3 anyway. You must use ODIN (in DOWNLOAD MODE) for flash the new firmware.

kvikklunsjer said:
I've tried resetting both my computer and phone. Ive tried installing the update directly from the phone but it gets stuck at 20-something% and tells me to connect to a computer and update through kies. When i try this the phone doesnt appear in Kies. Really feels like i've tried everything but nothing works :crying:
When i search through my computer parts it is listed as a samsung composite device and i can update drivers etc. Still doesnt appear in Kies nor Odin.
All help appreciated!
Click to expand...
Click to collapse
Did you download and install the Samsung USB drivers? Samsung USB Drivers