Database Users

G1 Completely dead

G1 just died today, no idea whats going on. I looked at my phone about half an hour ago and it was at 68% battery.
I just looked at it, and its dead, tried to pull out the battery, and put it back in. Still wont power on, connected it to the charger and the led didnt even turn on. I started looking for my backup battery, went back to the phone and it was on the T-mo splash screen and just faded out, waited for a bit, nothing. Replaced the battery, still nothing. Left it on the charger for a few minutes still nothing
I havent messed with the SPL or anything. I was rooted with my apps on my sdcard, and on Cyanogen 3.8.1 (no theme)
Any ideas? I dont think I'll be covered under warranty cuz I'm in Canada, and I just bought the phone used off someone in the states before it was released here

Sounds like a hardware failure.. It should be covered under the HTC warranty no matter where you bought it.. You'll probably have to pay shipping though.

goldenarmZ said:
Sounds like a hardware failure.. It should be covered under the HTC warranty no matter where you bought it.. You'll probably have to pay shipping though.
Click to expand...
Click to collapse
Devices branded by HTC's partners are covered by the partner, not HTC.

jashsu said:
Devices branded by HTC's partners are covered by the partner, not HTC.
Click to expand...
Click to collapse
Oh right... I thought I'd read about people with US g1's returning them to htc under warranty, but I could be mistaken.

goldenarmZ said:
Oh right... I thought I'd read about people with US g1's returning them to htc under warranty, but I could be mistaken.
Click to expand...
Click to collapse
Probably folks who erroneously thought they were returning to HTC for repair, when really it was T-Mo taking care of it. Repairs are pbb just contracted out to a third party tech repair service anyway. Cheaper that way.

CrownMe,
I am sorry to hear this, and I honestly hope that you can get this thing running again. Did you get it wet in any way? If so, I have some suggestions.
Also, I have a partially broken G1. If you end up selling or throwing away this thing, please PM me because I need the parts.
Thanks,
--Ed

nope didnt get it wet or anything (ever). It was sitting beside me the whole time in my belt clip.
What do u guys think is my best bet? calling up htc or t-mo ... I dont think T-mo will care cuz I'm not a customer of theirs.
... is there no other possibilities at all, other than a complete hardware failure?

I've been reading around a lot of other forums and was surprised to find that there have been a lot of phones that did just this--suddenly could not power on, even with a different battery and plugged in. In these cases, T-Mobile sent a replacement phone.
Does it do the power-up vibrate when you turn it on? If so, perhaps removing the SD card before boot? If not, it sounds a lot like the phone-of-death scenarios I was looking at.
Does anyone you know have T-Mobile? Maybe they could get service done for you through their contracts?

nope no vibration, nothing. I pulled my sd card and tried as well, still nothing. The phone seems to be absolutely dead. I called t-mobile, they told me they couldnt do anything for me but transfered me to htc.
Htc told me to send in my phone to them at my own cost. They will asses it, and if it's a manufacturers defect they will fix it (they claim they never replace anything) and send it back to me at my cost (since I'm not in the United States). If its not a manufacturers defect they will charge me $30 assessment fees.
I really cant think of this being anything but a manufacturers defect. The phone has never been exposed to water. Has been dropped a few times in the past, but never anything serious.
... I'm going to give it till tomorrow, maybe I'll find someone thats faced something similar and fixed it. If not I'll just send it in. I just dont want to be phonless for like a month and pay shipping back and forth (I find that a bit ridiculous)

ok just an update... I took my battery out of my phone, my sim card, and my sd card. and left it for about 12 hours.. Plugged the battery back in and the phone came back on!!!!!
I did get a bunch of error msg's though so I'm just going to re-flash my phone to 3.8.1 again

Im on my 5th going on 6th HD2 Already DAMN

I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha

very strange, I literally have had zero problems with my phone.
get a Samsung Vibrant when it comes out soon from tmobile.

No problems with my HD2 either. Now, T-Mobile's coverage, that's another story.

nardone24 said:
I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
Click to expand...
Click to collapse
I got my phone on March 24th @ 9:05am and works perfect so far

and please, dont ever come within fifty feet of my phone

nardone24 said:
I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
Click to expand...
Click to collapse
Honestly its you, there is no way some one could have that many problems with phones. Make sure you are using the charger that comes in the box and don't charge it on the computer.

samsamuel said:
and please, dont ever come within fifty feet of my phone
Click to expand...
Click to collapse
speoples20 said:
Honestly its you, there is no way some one could have that many problems with phones. Make sure you are using the charger that comes in the box and don't charge it on the computer.
Click to expand...
Click to collapse
Agree. You either have really bad luck (doubtful), or you're not charging it right. This is a great phone, if you take some time to read instructions; especially if it's your first smart phone (or ppc if you prefer).

I only had 1 replacement, and that was because my HD2 has a blown speaker.

I bought mine when they came out, and have only charged it on my computer, and in my car via t-mobile mini usb charger.
I too have had ZERO problems with the phone, other than the problems we all know related to SENCE and WINMO.

Zero problems. I charge on the computer as well as using the wall charger. No battery issues.

Zero hardware problems here;
Got mine on release day;
Flashed more than 200 times now ; sometimes 10 times a day building ROM's; so it's either bad luck or something you are doing differently; besides drop checking it.

I haven't had any hardware issues with mine that weren't caused by me. The blinking LED is due to battery overheating... Honestly, like others have said... it's you, not the phone.

nardone, are you using any charger other than the stock one that comes with the phone?

I have had mine for 3 weeks and havent had any problems, except today. Just outside of Phoenix it was 115 degrees today and my phone was hot. Battery was at 30% and i plugged my charger and it would blink from green to orange. Turned AC to full blast and cooled it down and it worked again no problem.

nardone24 said:
I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
Click to expand...
Click to collapse
Just like a few other people in this thread. Your first phone may have not worked, but I doubt all 5 did not. It's technically possible, but statistically, highly unlikely.

I had a feeling you guys weren't gonna believe me...
As far as it being my fault yes i take full responsibility for the cracked one.
not the others tho. I can also show proof for the other returned phones...
No i don't use anything but the hd2 charger and never charge on my comp.
and as far as the overheating battery i cant say your not right(cuz i would just take your word for it) but i can say that phone 2 and 5 didn't have an "overheating" problem. as i stated before i tried different batteries and chargers only to find out the phone itself... Not to mention when i called the insurance company and T-mobile they both said they have had issues with charging Maybe i have bad luck or maybe my area got a ****ty shipment. I mean there's nothing anyone can really do wrong to this cell phone as far as having hardware issues so people saying "its you" That's just letting me know how ignorant they are
A buddy of mine at work is on number 3 already
Maybe we are just the ones who aren't afraid to say how god damn ****ty this phone really is
Oh and no this is not my first smart phone and definitely not my last

that's how i was with the tp2. i went through about 10.

Same problem...
nardone24 said:
I get my phone on march 24th(1), Get home and the screen is jacked up, return it. Thats 2 . Two weeks later the phone wont charge, now the phone is sold out and i have to use a crappy flip phone. 3 days later i get a new one. Thats 3. Two weeks or so later the phone keeps shutting off and no matter what i do wont stay on for more then 1 hour at a time. Return that one and now since im out of my remorse period i have to go thru Tmobile and no longer the store. New phone sent to me in a day... Thats 4. A few days after getting me 4rd HD2 i dropped it and cracked the screen called the insurance company and again phone was on back order so i had to wait 4 days to get it. This is the 5th one now. Now today i wake up and my phone is doing what the 2nd one was doing and would charge. I can plug the phone in with my charger or my girls, with my stock battery or my extended. and i get the same blinking orange and green led like i got when my 2nd phone was messing up. I about over this phone and i dont think i would still have one if it wasnt for you guys on this website with at the hacks and roms you make....
Anyone else have any issues like me hahahahahaha
Click to expand...
Click to collapse
I got the blinking orange and green led and wouldn't charge when one of the battery connector pins was bent. I bent it back and worked fine after that. That could have been the problem.

why is it so bad to charge the HD2 via computer? I mean when I hook it to my computer to copy CAB, its already automatically charging so whats so bad about it?

I dont see anything wrong with charging on the comp. I have had over 100 cell phones probly more and all have charged on the comp. I think there are just people out there looking to answer my problem with what ever they can think of...
As far as the connector for the battery being bent, It wasnt!
My phone turned on and all just didnt charge i looked up the orange blinking light and have seen both people saying either battery over heating or the Mini USB port being faulty.
I do want to thank everyone for there replies tho. With out this site my phone would flat out suck....

Endless reboot...

Hey guys,
I've been lurking here ever since I got the incredible. Unfortunately, this is the first time I needed to post and it's bad news. My Incredible is rebooting more than 20 times a day, and I mean that not counting the reboot loop it gets stuck in. I have wiped the phone clean, started to go through the start up wizard, and it rebooted there, so I know it's not an bad app. It has rebooted randomly, though not as bad, before I rooted, so it's not that. I live in southern california and I get good service at home so I don't think it's the same problem as those incidents in south carolina. Does anyone have an idea what it could be? I'm running out of solutions and ready to just drop the phone, eat the ETF and go to sprint. Thanks in advance for the help.
Kiyoshi

I would flash it back to stock take it to verizon and show them what it is doing and have them send you another one, I brought mine back for the unresponsive screen issue and they said it was going to take three weeks for me to get another one but I received it 4 days later. so before switching to sprint and paying a big ETF I would try the above first. but if all else fails to ease the pain a little and not have to pay such a big ETF get a crappy verizon flip phone that you can activate on the line use it for a day or two then cancel your account. you will only pay a 175.00 ETF vs a 350.00 ETF. just a little round about way to "stick it" to the man.

Also, does downgrading and unrooting get rid of the wireless-n mod? Just downgraded and was in the wizard and right when I tried to connect to my network, it rebooted.

That's funny I just flashed it back to stock so I could do that. The problem is that I bought it from best buy in april and did not buy the extended warranty ( of course not, damn waste of money). IIRC, verizon does not honor warranties bought from a different store, correct?

twisted origin said:
Also, does downgrading and unrooting get rid of the wireless-n mod? Just downgraded and was in the wizard and right when I tried to connect to my network, it rebooted.
Click to expand...
Click to collapse
if you reflash the stock ROM it wipes everything including root and wireless N, only reflash stock if you want to return it to the store otherwise you will have to go through the sd card root process again.
twisted origin said:
That's funny I just flashed it back to stock so I could do that. The problem is that I bought it from best buy in april and did not buy the extended warranty ( of course not, damn waste of money). IIRC, verizon does not honor warranties bought from a different store, correct?
Click to expand...
Click to collapse
I am not sure if verizon won't exchange it, I think that there is a year warranty on the phone standard and extended warranty is only good for after the manufacturers warranty runs out. I would check with BB first and if they won't exchange it take it to verizon and see what they say, BB is an authorized verizon dealer so I would imagine that verizon will honor the warranty. but there is only one way to find out. Good Luck.

ok, so I took it to verizon today, and luckily for me it was rebooting away right after the CSR personally factory reset it. I actually was happy it did, too. She was so smug, telling me that I should have been using a task killer and that maybe I didn't factory reset it correctly. She starts it up and was giving me a "haha that's how you do it" look, when it rebooted on her. She battery pulled it, and then it went into a reboot loop on her. Her smug look was replaced by a look of defeat. It was worth the fact that I couldn't get it to stop rebooting for five minutes after that.
I then called 611 and they said they had a replacement for me and that it would be at my doorstep in two days. Evidently, they keep a separate stock for warranty issues. Well anyways, thanks for the help and I'll have an incredible back in my hands soon

Have u tried going into airplane mode and see if it does it? Just curious.
Sent from my ADR6300 using XDA App

Haha I just read Ur last post, I find it funny cuz I work for Verizon also and man u would not believe how many reps say u need a task killer, dumbasses.
Sent from my ADR6300 using XDA App

Yes, keeping it in airplane mode definitely helped. With that in mind, I might have an idea of what happened to my phone and potentially to other phones that have had this problem. I ordered the seidio 1750 batt. when I first got my phone, so I have been using it pretty much since the beginning. As you may know it can get unusually warm when in use. I would frequently use it when I'm at work to listen to podcasts and would keep it on the car charger while in use ( I work at a landfill doing gas monitoring, engineering, etc. so always in my work truck). That is first time I could recall a reboot occurring. I don't know how the internal layout is made up, but perhaps the radio or whatever else related received damage due to overheating. Oh well, already received my new incredible and I now have a battery charger so I will avoid charging and using at the same time. You guys are probably saying "Uh, yeah, of course that will happen, dumbass" but I've never had a problem with my other phones.

Phone randomly rebooting, I've tried everything.

Maybe a month ago my phone started rebooting randomly. It started just when I had my phone plugged in and the phone became hot. Recently it's turned into anything that requires processing power, such as navigation, browsing the internet; basically anything other than sitting in my pocket.
I just reverted to 1.00 and .77 after having both 2.05 & 2.15 (in which my camera stopped working) and wiped my storage. As I was going through setup and clicked on the box to sign into google, the phone rebooted again. Apparently that didn't solve my problems.
I don't have a warranty from verizon because I forgot to purchase one. I bought my phone exactly 3 months ago from best buy so I'm not sure if I have any sort of warranty from verizon that would cover this? I'd really like to get a new phone because it seems like a hardware issue; a software issue would have disappeared after the amount of wipes I've gone through I'm assuming.
anyone have any ideas or similar issues?

What rom are you using?
Also what kernel?

TrailBlazer31 said:
What rom are you using?
Also what kernel?
Click to expand...
Click to collapse
I just reset everything so
firmware 2.1 update 1
baseband 1.00
kernel 2.6.29 htc-kernel

Bad News
To start off, I lived through what you are saying. I charged it once in a hot area and it got super hot and rebooted and rebooted and rebooted. From that point on, the random reboots would constantly happen and, although you didn't mention it, as the day went on, the phone would just get hot on its own (even if not used) until it would reboot from 4-13 times (initial screen, black, initial screen, black, etc.)
Early reports were that the first production run had phones with bad radios. Those radios would start to struggle, eating up processor time and battery time, causing the phone to heat until it rebooted.
Ultimately I had to return that Incredible to verizon, which I did very reluctantly because I knew that I would enter refurb hell.

jdmba said:
To start off, I lived through what you are saying. I charged it once in a hot area and it got super hot and rebooted and rebooted and rebooted. From that point on, the random reboots would constantly happen and, although you didn't mention it, as the day went on, the phone would just get hot on its own (even if not used) until it would reboot from 4-13 times (initial screen, black, initial screen, black, etc.)
Early reports were that the first production run had phones with bad radios. Those radios would start to struggle, eating up processor time and battery time, causing the phone to heat until it rebooted.
Ultimately I had to return that Incredible to verizon, which I did very reluctantly because I knew that I would enter refurb hell.
Click to expand...
Click to collapse
...everything went better than expected?

Nope
noahjk said:
...everything went better than expected?
Click to expand...
Click to collapse
Nope ... Incredible #2 was received with a bad speaker (they test electronics for the refurb, not audibles). Incredible # 3 has been with me for only a few days.
As such, I have not flashed S-OFF and need S-ON before I can do so.

jdmba said:
Nope ... Incredible #2 was received with a bad speaker (they test electronics for the refurb, not audibles). Incredible # 3 has been with me for only a few days.
As such, I have not flashed S-OFF and need S-ON before I can do so.
Click to expand...
Click to collapse
were you able to do this without paying for insurance? Or am I basically screwed without insurance?
Good luck with this third phone btw. I hate wiping to flash a rom, much less losing everything to a new phone.

Insurance is not a warranty. Insurance protects you past the warranty date and includes things like theft and accidental damage, which the warranty does not. The incredible has a 1-year warranty, in which you can return the phone for a replacement for hardware problems. You can purchase insurance with the new phone when you get it.

Berzerker7 said:
Insurance is not a warranty. Insurance protects you past the warranty date and includes things like theft and accidental damage, which the warranty does not. The incredible has a 1-year warranty, in which you can return the phone for a replacement for hardware problems. You can purchase insurance with the new phone when you get it.
Click to expand...
Click to collapse
sorry if I'm a pest but I couldn't find anything on their website... where do I go about claiming an issue for warranty?
if I send it in can I keep the battery?

There is a huge thread about rebooting on the Verizon forums. Common issue.

noahjk said:
I just reset everything so
firmware 2.1 update 1
baseband 1.00
kernel 2.6.29 htc-kernel
Click to expand...
Click to collapse
Just to make sure: that is stock / original everything, right?

Pretty much the same issue, but I'm serving as one of the test cases that will see if my decision to s-off four days prior to that is going to cost me. FRU will be here early next week and we'll see what they say when they receive my phone.

noahjk said:
sorry if I'm a pest but I couldn't find anything on their website... where do I go about claiming an issue for warranty?
if I send it in can I keep the battery?
Click to expand...
Click to collapse
As long as it was bought from a authorized dealer just dial 611 explain whats happening(minus you rooting and what not) and they will send you a new phone you keep the battery since the new phone wont come with a battery and you set minus having a referb

I am getting random reboots also. I am pretty convinced that there is something wrong with the phone itself. I have flashed every rom and kernel combo. It makes no difference. Not looking forward to refurbished hell! But if thats what it takes I guess that is what I will have to do.
Sent from DI

Well
falkien said:
I am getting random reboots also. I am pretty convinced that there is something wrong with the phone itself. I have flashed every rom and kernel combo. It makes no difference. Not looking forward to refurbished hell! But if thats what it takes I guess that is what I will have to do.
Click to expand...
Click to collapse
najaboy said:
Pretty much the same issue, but I'm serving as one of the test cases that will see if my decision to s-off four days prior to that is going to cost me. FRU will be here early next week and we'll see what they say when they receive my phone.
Click to expand...
Click to collapse
I did NOT want to send it in and lived with it for a while. Please let the voice of experience explain ... it is your phone. Likely a bad radio (physical radio, not the firmware your flashed). Regardless, it has not happened on my 2 subsequent Incredibles.
That said, please report back if VZW refuses your return (which could take a month in the form of a charge on your bill) because you ran S-OFF.

Kipphh said:
As long as it was bought from a authorized dealer just dial 611 explain whats happening(minus you rooting and what not) and they will send you a new phone you keep the battery since the new phone wont come with a battery and you set minus having a referb
Click to expand...
Click to collapse
can you or anyone else tell me how long the phone will take to get here? i'm leaving for college in a week and don't want to be stuck without a phone because of this.
ps today my phone rebooted around 40 times, eventually pulled the battery. I put the battery back in before work but it rebooted again so I left it in the car; it was at 30% battery but was dead from rebooting when I came back out.
stupid.

noahjk said:
can you or anyone else tell me how long the phone will take to get here? i'm leaving for college in a week and don't want to be stuck without a phone because of this.
ps today my phone rebooted around 40 times, eventually pulled the battery. I put the battery back in before work but it rebooted again so I left it in the car; it was at 30% battery but was dead from rebooting when I came back out.
stupid.
Click to expand...
Click to collapse
It takes 2-3 business days to get the FRU. Mine was shipped Fri or Sat and is tentatively scheduled for Tuesday delivery.

Phantoms headphones issue?

I have phantom headphones in CM7.
This just came out of nowhere. Everything worked fine an hour ago.
All of a sudden the headphones icon is blinking. The phone thinks it has headphones connected, so it's blocking sound to the phone speaker. But there are no actual headphones involved.
Restarting didn't stop it.
I didn't make any system changes today. There's nothing physically in the headphone plug.
But my phone is suddenly useless as a phone because it thinks headphones are being plugged in and out every second.
Anyone got any idea what the hell is going on?

I reflashed CM and the problem is still there.
I reflashed stock 2.2.1 and the problem is still there. So it's definitely an out of nowhere hardware issue.
And this phone is a warranty replacement that I just got 3 days ago. Awesome.
Does HTC have ANYONE actually doing quality control?
And now T Mobile is sending me yet another refurbished phone. So I get to spend another night reloading all my stuff and tweaking settings. [sarcasm] Awesome. [/sarcasm]

Skipjacks said:
I reflashed CM and the problem is still there.
I reflashed stock 2.2.1 and the problem is still there. So it's definitely an out of nowhere hardware issue.
And this phone is a warranty replacement that I just got 3 days ago. Awesome.
Does HTC have ANYONE actually doing quality control?
And now T Mobile is sending me yet another refurbished phone. So I get to spend another night reloading all my stuff and tweaking settings. [sarcasm] Awesome. [/sarcasm]
Click to expand...
Click to collapse
that happened to me too and i just cleaned out the jack and rebootet and bingo. dust and gunk get in there and give you hell. and ive heard bad things about refurbished phones but ive never been able to tell the difference between that and a new one with ones ive had. it probly depends on the place it was its refurbed at.
Sent from my HTC Glacier using XDA App

Can you give me more details on how you cleaned it out?
I've picked at it with a tiny screw driver, put a headphone plug in it and spun it around, and hit it with compressed air.
Nothing seems to make the problem go away. Did you have some kind of awesome technique?
And T-Mobile is losing major credibility with me over this issue. I just bought the phone at the end of August. This is already my 2nd bad one. The T-Mobile guy on the phone told me there would be processing charges for BOTH phones on my next bill after the guy in the store who processed the exchanges specifically told me there would be no cost. And now I'm apparently waiting until November 16th to get the 2nd replacement after the guy in the store told me I'd get it today (next business day) and that's after it took this broken one a week to get to me after the guy in the store told me I'd have it the next day the first time.
When I got to the supervisor at T-Mobile she made it 10 times worse by trying to up sell me the warranty and exchange program saying that's the only way she could have this fixed by tomorrow.
I'm like "It was supposed to get fixed by today for no fees or charges according to the guy who processed the exchange. Now you're telling me you've added fees after the point of sale? And now you want me to agree to another $15 a month so you can get this fixed tomorrow? It was supposed to get fixed TODAY for no fees! I just bought the phone 2 months ago and I'm already waiting on a 3rd model due to the extreme lack of quality control on these POS's. Now you want me to spend more money? Are you high?"

i know!! they tried that crap with me and i said im not waiting a week for your f*** up and walked out. then called htc and they took care of everything because im still under warranty. dont deal with money hungry salesman holding phones hostage for $15 a month.
but i used the same technique as you except i put rubbing alchohol on the swab to clean the contact better. *dont use a jack ass amount of alcohol though*
Sent from my HTC Glacier using XDA App

Well that didn't work. I'm sure there's a short in the electrical system. The battery drains like water through a colander ever since this problem showed up.
But I think the short is internal and not right at the plug. (Which is odd because if I plug in a headset it works fine. I just don't want to carry a headset with me wherever I go.)
The best solution I've found so far is just to turn off the "Display headset icon" in the cyanogen settings so I don't have to look at the damned think blinking, then just use my phone as a text only device until the new one comes on Thursday.

yeah but it sucks that your battery is draining still..but im sure you can tough it out till tomorow
Sent from my HTC Glacier using XDA App

smokeuout said:
im sure you can tough it out till tomorow
Click to expand...
Click to collapse
It's torture!
Absolute torture! The CIA should realize they don't have to water board terrorists because of this. They can just take away half the functionality of their smart phones!
I mean it! I'll talk! I'll say whatever they want me to say! Just make my phone work!
Or...send me another borked one. I'm good with that too because I'll trade it as an even exchange for a 4G Slide, give it to my wife, and upgrade her account with a Sensation that I will take.
I think the thing that annoys me is that the one that just broke has the good emmc chip and the good screen. But this random stupid problem. Now I have to play the "Do you get what you paid for or do you get garbage parts" lottery again. And even if I get the good parts I can never rely on the device again because it's reputation is killed with me.
Update: And i came in 50/50 in the new phone lottery. Bad screen but good chip.

Its a sad reality many live with ( look at us complain about our high end phones, we have it so tough...lol)
Sent from my HTC Glacier using xda premium

smokeuout said:
Its a sad reality many live with ( look at us complain about our high end phones, we have it so tough...lol)
Click to expand...
Click to collapse
Well when you put it in perspective like that I just sound whiny.