Hello! I have win7 64 installed an I have been facing connection problems with various versions of Kies (the classic case where the phone says "connected" and kies still says (forever) "connecting".
Assuming that you usb drivers are ok then the probable solution could be the following:
DO NOT open Kies.
Connect SGS with USB to your PC and select kies connection.
Wait a few seconds (in order for the pc to recognise the SGS)
Then open Kies.
My discovery was made as follows:
I had opened the device manager in order to check whether my drivers were updated. When the phone was not connect there was no MTP connection / no SGS (normally it is under "Portable Devices Category". If. however, you connect the SGS as above, then this category (and SGS) will appear in the device manager. (You can see it appearing).
Now, if you open Kies first and then connect your SGS you will see that SGS appears in the device manager but had the usual error icon on it. Possibly having kies open interferes somehow with the drivers.
Hope this help, tell me if it worked...
Right click Kies taskbar icon and unclick "Auto start Kies"
Evans_Prophet said:
Hello! I have win7 64 installed an I have been facing connection problems with various versions of Kies (the classic case where the phone says "connected" and kies still says (forever) "connecting".
Assuming that you usb drivers are ok then the probable solution could be the following:
DO NOT open Kies.
Connect SGS with USB to your PC and select kies connection.
Wait a few seconds (in order for the pc to recognise the SGS)
Then open Kies.
My discovery was made as follows:
I had opened the device manager in order to check whether my drivers were updated. When the phone was not connect there was no MTP connection / no SGS (normally it is under "Portable Devices Category". If. however, you connect the SGS as above, then this category (and SGS) will appear in the device manager. (You can see it appearing).
Now, if you open Kies first and then connect your SGS you will see that SGS appears in the device manager but had the usual error icon on it. Possibly having kies open interferes somehow with the drivers.
Hope this help, tell me if it worked...
Click to expand...
Click to collapse
Nothing happen on my PC after plug my SGS, and of course Kies cannot detect my phone. I used Windows 7 x64. Test on 3 PCs (2 PCs used Windows 7 x64, 1 PC used Vista x86), same problem.
Don't expect the pc to do something (the device will only appears in "devices" under the control panel).
Make sure that KIes is off when you first connect your SGS and that "kies connection" is selected in the SGS (despite the fact that you have not launched Kies yet).
i.e.:
1. close kies
2. connect sgs to pc usb
3. select "kies" connection in SGS (make sure developer mode etc are off, ask on connection on)
4. Wait a few seconds
5. launch kies
6. ???
7. Connnect
I have Kies 2.0 on Win XP SP3 with all drivers and SGS with Froyo 2.2.1 XXJPU
I've tried everything mensioned above. Nothing works, Kies says Connecting... and no connecton is established. The device works ok as a mass storage device, though, but I need to sync contacts. Any ideas?
Thanks.
You could use google contacts to sync. Or export/import contacts as vcf file in contacts app(menu export/import).
Try also all usb ports, i find that some work better than others, possibly best should be the one you did the first installation on.
Sent from my GT-I9000 using Tapatalk
Related
Hi,
I just got my Samsung I9000 today (also my first time ever using Android) and about 3 hours ago, when I first connected the phone to my PC, it has the usb icon on the notification bar, and saying that running something kies (which at that moment I had no idea what i meant).
Later on, I know about Samsung Kies so I download it to my PC in the hope of syncing Outlook - I9000... but when I connect the phone to my USB port, it only make some sounds, then saying that its charging, but in the device manager its saying as "Unrecognised USB device"... while in the Setting/About Phone/USB Setting I already pick the option kies/ask on connect.
I use Windows 7 32bit Ultimate, phone firmware 2.1-update1, kernel 2.6.29 if that helps at all...
Could someone please:
1. Tell me how to fix this problem, so I can sync my phone with Kies?
2. How I can sync Kies with Outlook?
3. Tell me what is the equivalents of Tasks in Android?
Thanks
gurluver said:
Hi,
I just got my Samsung I9000 today (also my first time ever using Android) and about 3 hours ago, when I first connected the phone to my PC, it has the usb icon on the notification bar, and saying that running something kies (which at that moment I had no idea what i meant).
Later on, I know about Samsung Kies so I download it to my PC in the hope of syncing Outlook - I9000... but when I connect the phone to my USB port, it only make some sounds, then saying that its charging, but in the device manager its saying as "Unrecognised USB device"... while in the Setting/About Phone/USB Setting I already pick the option kies/ask on connect.
I use Windows 7 32bit Ultimate, phone firmware 2.1-update1, kernel 2.6.29 if that helps at all...
Could someone please:
1. Tell me how to fix this problem, so I can sync my phone with Kies?
2. How I can sync Kies with Outlook?
3. Tell me what is the equivalents of Tasks in Android?
Thanks
Click to expand...
Click to collapse
Hi gurluver!
I also had this problem today.. but i fixed it.
I dont know what it was of the things i did but.. try the following..
1. Remove externa sdcard if you have any (or turn it of in the settings menu, i removed mine).
2. Restart the phone!
3. Restart KIES
4. plug i the phone.
I did both and it worked, and when it got connected in KIES i put back the external sdcard.
GL
I had the problem of not being able to see either the internal storage or the SD card when my phone was connected by USB to Windows 7 (64 bit).
Even after I installed the drivers in this thread: http://forum.xda-developers.com/showthread.php?t=705898&highlight=windows+7+usb I still couldn't get it working.
Then I fixed it by going into the notifications on the phone, selecting the 'usb connection' one, and a box popped up asking if I wanted to mount the cards. Chose mount and it started working!
KIES will not detect the phone unless it is set to KIES connection under Settings>About Phone>USB settings.
Having a custom launcher like Launcher Pro will also cause the device to not be detected by KIES.
I simply keep the phone usb settings to "Mass Storage". When i plug the phone into the pc, from the notification bar, select usb connection and then click on "Mount". This is a faster way to getting stuff across over to the phone rather than KIES.
Some of you may already know / have noticed this, but to those of you who haven't...
If you are having problems whereby Kies does not "see" your phone when connected via USB in Kies mode, check the following:
Kies does NOT work if the phone's USB setting is "Ask on connection". To get Kies to work (and the MTP app to launch on the phone) the phone MUST be on the homescreen (not in a menu / launcher list) and MUST have the USB set to Kies Mode BEFORE connecting the USB cable.
... I hope that helps some of you
stuclark said:
Some of you may already know / have noticed this, but to those of you who haven't...
If you are having problems whereby Kies does not "see" your phone when connected via USB in Kies mode, check the following:
Kies does NOT work if the phone's USB setting is "Ask on connection". To get Kies to work (and the MTP app to launch on the phone) the phone MUST be on the homescreen (not in a menu / launcher list) and MUST have the USB set to Kies Mode BEFORE connecting the USB cable.
... I hope that helps some of you
Click to expand...
Click to collapse
I had to change the COM port to a high number (in my case 50) to stop having problems with Keis.
Hi
where did you change COM port?
stuclark said:
Kies does NOT work if the phone's USB setting is "Ask on connection". To get Kies to work (and the MTP app to launch on the phone) the phone MUST be on the homescreen (not in a menu / launcher list) and MUST have the USB set to Kies Mode BEFORE connecting the USB cable.
Click to expand...
Click to collapse
I don't think that is the solution for all.
Here - USB setting is "Ask on connection" and Kies works without problems.
So it may help but it surely is not necessary to get a working Kies connection.
According to most report I read, Kies only has problem on 64 bits Windows OS
Sent from my GT-I9000 using XDA App
I've only been able to connect to kies if I connect the usb cable BEFORE kies is launched. I ensure it's closed first, closed in the systray too, the tw is my default home screen (closing adw)
and then connect usb cable. Once I get "conmected" on the phone's screen, then I launch kies. Same for both xp-32 and w7-64. I have "ask on connection" enabled.
Sent from my GT-I9000M using XDA App
64 bits not working properly
Hi,
Here are my findings with the Kies connection problems:
Kies does not seem to work properly on Windows 7 64 bits. I tried it on two different computers, but no luck. The third computer I tried which runs on a 32 bits version of Windows worked immediately.
Kies over Wifi works on 64 bits, but you cannot upgrade your phone OS firmware.
JorritJ said:
Hi,
Here are my findings with the Kies connection problems:
Kies does not seem to work properly on Windows 7 64 bits. I tried it on two different computers, but no luck. The third computer I tried which runs on a 32 bits version of Windows worked immediately.
Kies over Wifi works on 64 bits, but you cannot upgrade your phone OS firmware.
Click to expand...
Click to collapse
I use a 64-bit win 7, and I don't have any problems with Kies .....
Sent from my GT-I9000 using Tapatalk
I only have a problem if i use anything but the stock data cable. But I haven't used standard Kies in months, and tried Kies Air and found it took too long to do anything useful. Droid Explorer works way better, And if you do a search, there's even a few even more user friendly alternatives to Kies other than Droid Ex.
Hello,
recently I bought an i5800 (android 2.1-update 1), because I wanted to have rooted phone, I read informations about this on couple sites.
I decided to use z4root.
Now when I connecting my phon to the PC kies shows only Phone+Contacts.
Doesent show any data on the SD, and also doesn't show any informations about version of firmware...
How can I fix this?
Best Regards
v
PS: I also installed Link2SD, AppsToSD and Titanium Backup
update to latest version of kies and also un-install the USB drivers from device manager -> disconnect phone and connect it to other USB port open kies and the driver should install again hope this can fix your problem
Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....
I had exactly the same (infuriating) problem.
I fixed mine by uninstalling Kies, uninstalling the USB drivers then installing java (I know this shouldn't make a difference, but it seemed to).
I was using Windows 7 64 bit.
I found the Samsung_USB_drivers_for_mobile_phones.exe file & saved this to my desktop (before uninstalling).
I think Kies saves it to program files x86/samsung/kies/usb drivers/
Then after uninstall of everything, then installing java,
right click on the driver and run as an administrator.
When it asks where to install it, place it in the /program files/samsung/kies/usb drivers/ folder (not the x86 version, install it to the normal one).
Then find the Kies install file and right click that & install as an administrator to, but let Kies install this to the x86 program files location (default).
Then when it's completely installed (skip finding media, you can do that later), turn off the phone, then connect it to the USB cable.
Then turn the phone ON and let the drivers install as normal.
Just let it do it's thing and after a while, after all installations are complete, Kies will show your phone & will let you see all the folders, not just the contacts list & will show you the firmware version and everything.
Hope this helps.
I made sure I 'ran as administrator' on both install files.
Not sure which bit helped, but it worked for me (and I've tried everything, believe me)
*EDIT*
google "Why does Samsung Kies not detect my Samsung mobile phone" for the same info
**EDIT** x2
on looking in my /progam files x86/samsung/kis/usb drivers folder, it sems that Kies has reapplied the driver there & removed it from the 64 bit program files path. Ether way, one of the above steps fixed it, perhaps it's just that I ran everything ad an admin, who knows ?
Installation of java wouldn't make any difference, unless the installer was java based. The admin rights might have done the trick.
Sent from my GT-I5801 using XDA App
Actually, ignore my last post.
Kies now cannot see my Galaxy Apollo anymore, (even though every other program on my PC can !! including WMP12 !!)
I'm sick of this.
What's so hard about detecting a connected device ? !!
Sorry for the rant, but I'm getting really annoyed by this piece of software (Grrr !)
Yeah, I do whay you write, it's the same on my pc... now everything is .. not working
I think it's not only a Kies problem+USB drivers but also system on the phon has been changed thats why my phone is not properly working with kies.
Of course, still when I trying to connect my phone to pc I don't see on my phone screen options window that was before z4root/app2sd/link2sd - I mean Kies, media, storage
I see that there is a problem with a part of the Kies - DeviceManager is crashing after phone connecting..
Well now, the only way I can connect, is by (control panel) > uninstall programs > uninstall SAMSUNG USB drivers.
(while the phone is NOT connected).
Then launch Kies.
Then select the menu (tools > install driver)
Then wait while it installs the drivers (again !!)
After waiting for about a minute, I reconnect my GT-I5800 to my PC via the (not so universal) USB cable.
I then wait till all the (your device has been installed) messages stop.
Then I have normal Kies control of my Apollo.
But, if I disconnect it, then try to reconnect it, I get no joy.
It will sit at "connecting" forever.
The only way I can reconnect, is to rinse & repeat.
(I.E. uninstall the drivers & 'GOTO 10', which is really starting to boil my p!ss as I have no idea why this is happening).
Every single piece of poo software on my PC can see my phone, except Kies.
Does anyone have any ideas as it'd driving me mad !! :`(
try this
uninstall kies and all samsung drivers from ur pc
goto download mode (does not need root & it's safe)-(do not open odin)
a list of 3-5 drivers will get installed
then unplug the device, remove and re-insert the battery
install kies then connect ur phone by the usual way
I have the same problem with my phone. An other i5800 can connect successfully with my laptop, KIES and the same cable, but my phone doesn't.
It works...
what I've done....
Back to factory settings in the phone... so just great, the best corrective actions that I ever had :/
I want my HTC Uni back...
*edit*
Kies works 100% ok eaven now sees the update to froyo
so problem was changes that was made by one of the additional software on the phone
Thread can b closed
I also had this problem from long time. I found the reason was the Kies (both 1.5xx and 2.XX) versions are unable to use the default USB driver thats come along with Windows OS.
So the best solution is uninstall the USB driver from Windows device manager and after that install the USB driver from Kies. Then definitely your phone will be recoginized with Kies.
Note: After Uninstalling USB driver and before installing the USB driver from Kies sometimes windows itself tries to install the default USB driver so disable it when its promted.
Hope this helps....
vvviii said:
Nope, that doesn't work either
Kies updated to 2.0.0.11032_12...
On the phone USB Debug mode disabled, USB Options-> ~Ask after connection.
Kies still does not sees properly the phone, and phone does not shows the window with options Kies,~media player, ~mass storage.....
Click to expand...
Click to collapse
Install latest kies (clean install). Before connecting the phone to usb remove the SD card and start in kies. The phone would be detected and drivers would be installed. Disconnect, reinsert SD card and connect again. Problem will be solved. Worked for me.
Hi,
EDIT * I have found a solution in that I can connect via WI fi so that's pretty good but if anyone can help me with the USB issue, it would still be appreciated. It seems that the Wi Fi connection is more limited as I am unable to view things in explorer *
hoping to get some help using my USB to connect to my PC. I've installed Kies but when I try to connect to my PC it just keeps on trying to connect but never actually does it.
I have looked for guidance on this but keep coming across the instructions to go into 'about phone > USB settings' etc etc. However, I do not have a USB settings in about phone. In fact, there is nothing at all about USB in About Phone. I do have a 'USB Utilities' in Wireless and Networks but all that gives me the option to do is 'Connect Storage to PC'. I have a memory card in my phone.
When I do connect to the USB cable, with Kies open, when windows 'finds new hardware' it keeps saying a problem occurred during installation.
Please can anyone help me out? All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Settings --> Applications -- Development --> USB debugging.
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Grimlocc said:
Thanks for that!
It got me a little further. I also unmounted then remounted the SD card. However, when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong? Do I have to re click the USB settings on the phone before connecting to Kies now that it's installed the hardware on my PC?
Click to expand...
Click to collapse
Turn off USB-Debugging
Don't connect phone yet
Open Kies
Open the Tools menu -> Troubleshoot connection error
Go through the guide and let it reinstall the drivers.
Connect you phone, and let it connect
The default setting has the USB debugging tick greyed out. When I select it, it asks me if I want to allow debugging.
Do you mean that I shouldn't allow debugging and then connect (after reinstalling Kies) or should I allow it and connect? Sorry for my noobishness, Android is all completely new to me.
You should untick the USB-debugging - Then reinstall drivers NOT entire Kies
OK, it's unticked and I'm reinstalling the drivers via troubleshooting.
Do I need to unmount then remount the SD card before connecting my phone? Thanks for your help btw.
Shouldn't make a difference
Bah, I still have the same problem. It just says that there was a problem installing the hardware when I plugged in the phone.
After reinstalling the drivers, i shut down Kies then reopened it. I then plugged in the USB and then plugged the USB into my phone.
When I first installed Kies yesterday, Microsoft Active Sync kept on trying to activate and ask for a CD. It kept on holding up Kies. In the end I uninstalled Active Sync. Also, I still have Samsung PC Studio on my PC from when I had a Samsung a few years ago. It was one of those old slider phones, not a smart phone. Could that be part of the problem? I was hoping to keep it because it's proved to have the best media player I've ever had.
I just don't know what I'm doing wrong here.
Try without restarting Kies.
What part of the drivers aren't installed? (Check device manager)
In Device Manager, under Portable Devices there's something called Android MTP that has an exclamation mark next to it. It says it's not configured correctly and that 'No driver files are required or have been loaded for this device'. I'll reinstall the Kies drivers now.
Thanks for this help mljjlm
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Grimlocc said:
P.S. Now that I've unplugged the phone, the MTP thing isn't showing in the device manager list anymore.
Click to expand...
Click to collapse
Of course, it's a part of the phone, and it should not be plugged in because they would have to force a reboot when reinstalling drivers (which might sort your problem btw)
Reinstalled the Kies Drivers and then plugged in my phone but got the same problem. It says a problem occurred. Same device now has a problem in device manager. Maybe I should just uninstall everything and restart? Should I uninstall the old PC studio too?
Just try the reboot without uninstalling anything and then plug the phone in when your pc has booted
Argh! Still didn't work! I think there must be a problem with my PC, well, I'll try doing full uninstalls and reinstall it all. I have to go now as well so I'll have to try again tomorrow.
Thanks very much for your patience mljjlm. It has been greatly appreciated
Are you trying to just transfer files back and forth? If so... forget using Kies.
(I don't have a micro-USB cable with me currently, so this is all from memory)
Just remove the drivers from your device manager so it's like your machine has never seen your phone before. Then on your phone enable usb-debugging.
When you then plug in your phone, you should get a usb icon up top on your phone's display... pull the window-shade down and click on the USB connection button. You should get a fullscreen window on your phone that says something like USB Connection with the friendly android waiving.
Now your PC should see your phone as a standard USB mass storage device.
try plugging the usb cable in another usb port on your computer and than try again.
Grimlocc said:
All I want to do is basically drag and drop some files from my PC to my phone. Thanks very much for your help.
Click to expand...
Click to collapse
oinkylicious said:
Settings --> Applications -- Development --> USB debugging.
Click to expand...
Click to collapse
Grimlocc said:
when I try to connect via kies I now get the message:
Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies.
What am I doing wrong?
Click to expand...
Click to collapse
You're using Kies, that's what you're doing wrong. You said in your very first post you wanted to be able to drag and drop some files from your PC to your phone, so use USB debugging (say yes when it asks you) and Windows Explorer.
If you are using a custom rom like Checkrom Revolution you will need to install the kies support from kitchen pro.
Also are you using the cable that came with your phone?
I have found a few microUSB cables that will allow charge and wont allow data transfer like the new ones for nokia devices and some blackberrys.
It worked! The USB debugging thing!
Thanks to everyone who helped me out. The forum said I was limited to 5 thanks per day so if you didn't get one of the thanks I apologise. Thanks very much!
As above really - When connecting to my PC it comes up with an exclamation mark in device manager and wont connect or show up in my computer.
If I uninstall drivers then disconnect/reconnect it installs drivers fine. Then maybe an hour later I could disconnect my phone and the same thing would happen, although never instantly.
I have Kies installed, so latest drivers. I've tried various different cables, different USB2 and USB3 ports and all the same.
Any ideas chaps?
Cheers, Tony.
- Uninstall Kies and SAMSUNG USB Driver for Mobile phone ( U can find the 2 in Control Panel -Programs - Programs and features - Uninstall or change a program)
- Reboot ur pc
- Install this drivers
- Reboot ur pc again
- Try now to conect ur phone to ur pc
- If all go ok install again Kies (Android 4.2.2) or Kies 3 (Android 4.3) but untick the box for install the drivers again
- I hope it works