Database Users

3G international compatibility

Hi there guys! Now that the phones are finally shipping, can anyone please test the real band compatibility? I want to buy an unlocked G2 and use it here in Italy, but only if I can get at least a fully working 3G connection.
Please fellas, I badly need this info..
Thanks

Neuromansa said:
Hi there guys! Now that the phones are finally shipping, can anyone please test the real band compatibility? I want to buy an unlocked G2 and use it here in Italy, but only if I can get at least a fully working 3G connection.
Please fellas, I badly need this info..
Thanks
Click to expand...
Click to collapse
No such luck chief. The only 3G band on the G2 is AWS. It will only work on carriers like T-Mobile (USA), and Wind (Canada).
The stock Desire Z, however, has HSDPA 900 / 2100 and should work in most non-US countries on 3G, but check your carriers bands first. The downside, Desire Z has 1.5 GB storage, the G2 has 4 GB.

Neuromansa said:
Hi there guys! Now that the phones are finally shipping, can anyone please test the real band compatibility? I want to buy an unlocked G2 and use it here in Italy, but only if I can get at least a fully working 3G connection.
Please fellas, I badly need this info..
Thanks
Click to expand...
Click to collapse
Unfortunately I think you are going to be disappointed. I posted a buzz about this a while back. You can look at page 3 of the test report in the FCC submission. The nutshell summary is that the device will only support Band IV for 3G, or in other words T-Mo US' UMTS 1700. This is unfortunate since I used my unlocked G1 quite a lot overseas, thanks to its UMTS 900/2100.
You'll probably have to go with a Desire Z if you want this device with European radios.

Can't believe it's for real...I mean, the 2-year-old G1 does that...and what about people working overseas?
That's a MAJOR fault from T-Mobile, and it's totally weird to say the least.

Neuromansa said:
and what about people working overseas?
Click to expand...
Click to collapse
Perhaps tmo figures that frequent int'l travelers are a small enough percentage of their userbase that omitting the Band I poweramp was worth the cost savings?

Oh, it gets better. I only paid attention to the UMTS bands when I read the report, assuming that any modern smartphone would be a quad-band GSM device. Turns out the G2 is only GSM 850/1900, which means this device is truly unusable in Europe and Asia.

Wait a minute, what GSM bands are used in Asia?
The HTC site says otherwise : http://www.htc.com/us/products/t-mobile-g2#tech-specs

According to T-Mobile and HTC sites specs, the phone is GSM quad band (850, 900, 1800, 1900).
The HTC site says "UMTS: Yes"

Superfrag said:
Wait a minute, what GSM bands are used in Asia?
The HTC site says otherwise : http://www.htc.com/us/products/t-mobile-g2#tech-specs
Click to expand...
Click to collapse
Europe and Asia are GSM 900/1800, generally. What is interesting is that the HTC page claims the G2 is quadband, but the FCC testing documents don't show any 900/1800 data at all. The phone cannot legally operate in the U.S. in that band unless testing data has been submitted to the FCC. I'm wondering if HTC marketing just c&p from the Desire Z specs and forgot to edit the GSM infos. We'll see soon enough I suppose.

it doesn't make sense why they would release a phone that wasnt quad band. it must be a mistake. it is like power seats on a luxury car. it's just there lol.

So a unlocked G2 could be used on WINDs network here in Canada (because they use the same frequency), can some one confirm this please

PremiumReview said:
So a unlocked G2 could be used on WINDs network here in Canada (because they use the same frequency), can some one confirm this please
Click to expand...
Click to collapse
Wind uses AWS (UMTS Band IV)... So, yes. But if they do not have HSPA+ enhancements you won't get the famed and promised super speed. The phone should be able to be used on USA (T-Mobile, Cincinnati Bell Wireless), Canada (WIND Mobile, Mobilicity, Videotron)

Based on the G1 test reports...
... the bands listed in the FCC test reports are not at all definitive.
I pulled the FCC exhibits for the G1 and they listed:
GSM 850
GSM 1900
WCDMA Band IV
(plus 802.11 etc)
In other words, no Band I.
However, I've been successfully using my G1 on 3G in both Europe and Asia for over a year now, so it actually has Band I.
I suspect the FCC tests only cover the frequencies that the device is going to be used on *in the US*. Frequencies the device may or may not be capable of using outside the US just aren't relevant.
That being said, the more significant detail is that the T-mobile site lists the G2 as only having Band IV, even though it lists the Vibrant as having Bands I and IV. Looking at other phones, it seems that T-mobile isn't terribly consistent in how they list their frequencies, but that's a (relatively) slim thread to hang onto.

crr127 said:
it doesn't make sense why they would release a phone that wasnt quad band. it must be a mistake. it is like power seats on a luxury car. it's just there lol.
Click to expand...
Click to collapse
It is quad-band -- for GSM -- as all (most?) modern non-CDMA phones (and some of those) are. But the OP question is about 3G.

ravi_n said:
I suspect the FCC tests only cover the frequencies that the device is going to be used on *in the US*. Frequencies the device may or may not be capable of using outside the US just aren't relevant.
Click to expand...
Click to collapse
Good sleuthing. I didn't consider this possibility.
That being said, the more significant detail is that the T-mobile site lists the G2 as only having Band IV, even though it lists the Vibrant as having Bands I and IV. Looking at other phones, it seems that T-mobile isn't terribly consistent in how they list their frequencies, but that's a (relatively) slim thread to hang onto.
Click to expand...
Click to collapse
I wouldn't put it past T-mo to have just messed up the detail.
I suppose the easiest way to determine would be for someone with an unlocked G2 (or even a locked unit) to take it to Europe or Asia and see if the system status shows UMTS signal or not.

Unlocked G2 Australian user
Hey Guys,
I actually received my G2 a few days ago. Yesterday i purchased an unlock code and entered this in to the phone which it advised was accepted.
The device then rebooted, however once the system loaded i noticed my signal bar had an "x" through it.
Browsed to Network Operators and tried selecting to search for networks and also to select automatically. Both of these selections returned an error "error searching for network" or every second try it would say "unable to connect to network".
I tried a factory reset of my phone but still the same issue.
I tried dialing *#*#4636#*#* which opens a testing screen. I noticed on this screen i can see i have a signal of -85 dBm which is similar to on my galaxy s.
Tried playing with the settings on this screen, i had the option to select network band to which i alternated between all options including auto and AUS, AUS2.
I can confirm this is a Vodafone simcard and it works perfectly in other phones.
I tried a Telstra, 3 and a friends Vodafone simacard all of which produced the same error.
I noticed there are several Australian sites selling unlocked Tmobile G2's.
At this point i would like to try flashing the stock rom on again however i am not sure on the button combo to access the recovery screen.
Last thing to note is yes i have spoke with Vodafone, HTC AU and HTC US, none of the techs were able to help me. =(

TheRiceKing said:
I tried dialing *#*#4636#*#* which opens a testing screen. I noticed on this screen i can see i have a signal of -85 dBm which is similar to on my galaxy s.
Click to expand...
Click to collapse
What was the network type when you saw the -85 dBm signal?

jashsu said:
What was the network type when you saw the -85 dBm signal?
Click to expand...
Click to collapse
Just checked right now and it says,
Signal stregth -91dBm 11 asu
Under Network Type it says unkown CID is also unkown.

Would a G2 work on Softbank (Japanese Carrier) They use the 2100 band IV I believe. I know my T-Mobile Nexus One worked fine on there 3G.
I could care less if the HSPA+ worked just 3G would be fine.

Okawa said:
Would a G2 work on Softbank (Japanese Carrier) They use the 2100 band IV I believe. I know my T-Mobile Nexus One worked fine on there 3G.
I could care less if the HSPA+ worked just 3G would be fine.
Click to expand...
Click to collapse
Band IV is commonly referred to as AWS 1700. From the gsmworld entry, it looks like Softbank is running on Band I ("UMTS 2100"). The G1 and Nexus One both had UMTS 900 & UMTS 2100 (the global bands) in addition to T-Mo specific AWS 1700. We're trying to determine if the G2 also has 900&2100 radios, but right now it's not looking very good.

USA AT&T Galaxy Tab questions answered here

I created this thread because there seems to be some confusion as to the differences between the T-Mobile, Euro, and (soon to arrive) AT&T branded versions of the Galaxy Tab. I'm sure at some point enough information will exist for a proper XDA wiki entry, but for now, we need a thread for each variant with specs, and where possible, hack/flash options, including phone and data connections.
So this will be the US AT&T thread, where we can get the facts straight for those who wish to use AT&T as their carrier with a Galaxy Tab.
THIS THREAD IS FOR US AT&T GSM ONLY, DISCUSSIONS ABOUT CDMA (SPRINT, VERIZON, ETC) SHOULD BE IN ANOTHER THREAD!
Other carrier-specific threads:
US Tmobile Galaxy Tab flashed to make phone calls (currently phone works only, no 3G data)
(I would suggest to moderators that other non-AT&T and CDMA-related posts be removed or moved to a more appropriate thread.)
Alright, for starters, let me post the US AT&T frequency information, so that n00bs can be up to speed.
850 MHz GSM/GPRS/EDGE 2G
1900 MHz GSM/GPRS/EDGE 2G
850 MHz UMTS/WCDMA/HSPA 3G
1900 MHz UMTS/WCDMA/HSPA 3G
This should be helpful when we discuss the Galaxy Tab specs. I will be re-editing this post as new information comes in.
[future verified information can be placed here]

[reserved for FAQ]

[reserved for links as needed]

Actually, the SGH-I987 version that AT&T is getting has already launched. In Canada. On two carriers.
The Bell version has two model numbers on the back, the GT-P1000M (firmware is different, and presumably less crippled than what AT&T will release, hello sideloading), and the FCC model number of SGH-I987 on the back cover, so the internals are identical to the AT&T unit.
And you missed a few bands, any Galaxy Tab with a SIM card will work on 2100 UMTS as well as 900 and 2100 GSM/GPRS/EDGE.

AT&T should be releasing their branded version of the Galaxy Tab on the 21st (just a few days from this posting). If I understand right (this is where the value of this thread will come into play), the specs for the T-Mobile version are different in terms of the 3G radio frequencies.
IF this is true, then it would mean that if you plan to use AT&T as your US carrier:
You must run an AT&T branded Galaxy Tab
You must run a Euro-spec Galaxy Tab*
*specific procedure for this to work is unverified at this time
Price
At this time, the price for an AT&T branded Galaxy Tab will be $650 from AT&T. It will have two pay as you go plans--$14.99 for 30 days and up to 250MB of storage or $25 for 30 days of up to 2GB. This is similar to how they currently handle the iPad plans.
HOWEVER, as many people here on XDA-devs know, it has always been possible to take a GSM SIM and move from phone to phone, and provided that the frequencies are compatible, the services should carry over and the device change remains largely in the control of the owner. Of course, they can detect the IMEI at the carrier, but in most cases they are not blocking IMEI's. If your device has the right radios and frequencies, it should work. In the past, this has been the case with most devices.
So the question is: Does the Euro-spec Galaxy Tab have the same frequencies as the AT&T branded Galaxy Tab? It should, considering that the specs for the Euro version seem to reflect the same frequencies that AT&T uses.
In theory, getting the software right on the Euro-spec Galaxy Tab should be a matter of flashing a working cooked ROM to enable phone and 3G connectivity.
As of the time of this post, one or two people have managed to get a Galaxy Tab phone service working with AT&T, although I am unsure about 3G.
Again, the purpose of this thread is to clear up these questions, and keep it focused on getting a fully-functional Galaxy Tab on the AT&T carrier. Meaning both phone and 3G working as normal with any other device.

I can confirm that the European Tab works fine on at&t with full 3G and Voice dialing.
It is model GT-P1000
FCC ID: A3LGTP1000
I have been using it for the past few weeks and it seems to support all the required frequencies. It has operated in every mode including (G)PRS, (E)DGE, (3G) and (H)SPA

Stupid question then. Doesn't Canadian Rogers use the same frequencies as AT&T?
They sell Galaxy Tab too right? Does their Galaxy Tab have voice call capability?
I am interested in buying Galaxy Tab that could do 3G on AT&T and can make voice calls so I could use it as my phone ;-)

Technomancer said:
Stupid question then. Doesn't Canadian Rogers use the same frequencies as AT&T?
They sell Galaxy Tab too right? Does their Galaxy Tab have voice call capability?
I am interested in buying Galaxy Tab that could do 3G on AT&T and can make voice calls so I could use it as my phone ;-)
Click to expand...
Click to collapse
No voice calling on any of the North American Tabs. The Rogers and Bell units are the same units AT&T will be getting next week.

Can someone post att apn settings

feisley said:
I can confirm that the European Tab works fine on at&t with full 3G and Voice dialing.
It is model GT-P1000
FCC ID: A3LGTP1000
I have been using it for the past few weeks and it seems to support all the required frequencies. It has operated in every mode including (G)PRS, (E)DGE, (3G) and (H)SPA
Click to expand...
Click to collapse
However, keep in mond, the EUR does NOT support the 850 3G band, only 1900.

Croak said:
Actually, the SGH-I987 version that AT&T is getting has already launched. In Canada. On two carriers.
Click to expand...
Click to collapse
Not to be mistaken with SGH-I897, which is an Eclair (Android 2.1) -based device as far as I can tell:
http://opensource.samsung.com/ ("mobile" section)

shollywood said:
However, keep in mond, the EUR does NOT support the 850 3G band, only 1900.
Click to expand...
Click to collapse
feisley said:
I can confirm that the European Tab works fine on at&t with full 3G and Voice dialing.
It is model GT-P1000
FCC ID: A3LGTP1000
I have been using it for the past few weeks and it seems to support all the required frequencies. It has operated in every mode including (G)PRS, (E)DGE, (3G) and (H)SPA
Click to expand...
Click to collapse
Interesting news... I bought an unlocked device in Kuwait City and it matches that FCC id number, but it had some Arabic apps loaded onto it, does this mean the euro and middle east versions are the same?
Also, how much of AT&T's network is is 850?? I didnt think the 3G would work back in the states... btw, my home is in the DC area is that helps.. Thanks!

the FCC says the GT-P1000 models support 850 3G
shollywood said:
However, keep in mond, the EUR does NOT support the 850 3G band, only 1900.
Click to expand...
Click to collapse
The FCC docs actually say that the GT-P1000L, N, T models do support 850GSM and 850WCDMA(3G):
Type the device's FCC ID info in, (A3L is the manufacturer code for Samsung). Look at the documents in the 824.20 (GSM "850") and 826.40 (WCDMA "850") lower frequency ranges.
The actual test report docs list GT-P1000L and GT-P1000N and a clarification doc from Samsung says the GT-P1000T model is just a renamed L one.

This is great, it's exactly why I wanted to start this thread. SO, one person at least has a Euro-spec (GT-P1000) machine wortking with voice and 3G data on a US AT&T network.
Someone needs to post specs on the GT-P1000. Because right now, it would seem that the P1000 is the best bet for those who want to use FULL functionality on a US AT&T network.
My personal motivation for this thread is to get solid information on what model Galaxy Tab will have full US AT&T functionality (voice and good 3G data connect), and HOW to achieve that (choosing the right Galaxy Tab and flashing the right ROM). Once this is nailed down, I'll buy one. I just need to know which to buy and what to do to it.

Suleeto said:
This is great, it's exactly why I wanted to start this thread. SO, one person at least has a Euro-spec (GT-P1000) machine wortking with voice and 3G data on a US AT&T network.
Someone needs to post specs on the GT-P1000. Because right now, it would seem that the P1000 is the best bet for those who want to use FULL functionality on a US AT&T network.
My personal motivation for this thread is to get solid information on what model Galaxy Tab will have full US AT&T functionality (voice and good 3G data connect), and HOW to achieve that (choosing the right Galaxy Tab and flashing the right ROM). Once this is nailed down, I'll buy one. I just need to know which to buy and what to do to it.
Click to expand...
Click to collapse
Not FULLY working on at&t's 3g network. The 850 band for 3g is still missing and 850 is their primary 3g band and it's slowly replacing the 1900 3g band. The reason they changed was because the 850 3g band can cut thru walls better and give you a better 3g signal. I remember when my area had only 1900. My 3g sucked. Very spotty unless I was outside. I instantly noticed when the 850 upgrade took place. Solid 3g even in the darkest areas of my basement @ work. There will be an unlocked 850/1900 3g band version on the tab but it looks like it was pushed off until early 2011. Probably because they knew they would never sell any of the current north american models with the 850/1900 3g bands (bell, rogers & at&t) For what it's worth, you can pre-order that version here:
http://www.mobilecityonline.com/wireless/store/productdetail.asp?productid=26929

Raspster said:
Not FULLY working on at&t's 3g network. The 850 band for 3g is still missing and 850 is their primary 3g band and it's slowly replacing the 1900 3g band. The reason they changed was because the 850 3g band can cut thru walls better and give you a better 3g signal. I remember when my area had only 1900. My 3g sucked. Very spotty unless I was outside. I instantly noticed when the 850 upgrade took place. Solid 3g even in the darkest areas of my basement @ work. There will be an unlocked 850/1900 3g band version on the tab but it looks like it was pushed off until early 2011. Probably because they knew they would never sell any of the current north american models with the 850/1900 3g bands (bell, rogers & at&t) For what it's worth, you can pre-order that version here:
http://www.mobilecityonline.com/wireless/store/productdetail.asp?productid=26929
Click to expand...
Click to collapse
Who said at&t's primary 3G is 850Mhz?
That is just false information.
Their primary is actually 1900Mhz and they are beefing it up with new 850Mhz towers, not instead of current 1900Mhz existing in infrastructure.
Places who only recently got 3G service might be on 850Mhz but all those who got 3G up until 2 years ago are all 1900Mhz with the addition of 850Mhz.

clubtech said:
Who said at&t's primary 3G is 850Mhz?
That is just false information.
Their primary is actually 1900Mhz and they are beefing it up with new 850Mhz towers, not instead of current 1900Mhz existing in infrastructure.
Places who only recently got 3G service might be on 850Mhz but all those who got 3G up until 2 years ago are all 1900Mhz with the addition of 850Mhz.
Click to expand...
Click to collapse
I need to find the artical that says they are slowly changing over the entire 3g network to the 850 band. Stay tuned.
UPDATED: Read on
http://www.intomobile.com/2009/02/24/att-3g-network-going-850mhz-nationwide-by-2010/

Raspster said:
I need to find the artical that says they are slowly changing over the entire 3g network to the 850 band. Stay tuned.
UPDATED: Read on
http://www.intomobile.com/2009/02/24/att-3g-network-going-850mhz-nationwide-by-2010/
Click to expand...
Click to collapse
Yea this article and all the others stating the same are copying the same wrong source.
At&t never said they will be replacing 1900mhz with 850mhz...they said they will be ADDING towers and expending their network on 850mhz.
Here in the sf bay area the netwrok is mainly 1900mhz but they are ADDING new 850mhz towers so now we get mixed frequencies in places where signal was bad. They are certainly not removing 1900mhz towers.
Sent from my GT-P1000 using XDA App

This thread encapsulates my concerns exactly. I want to use my tab as a phone, and am on ATT, so will wait to see how to best implement this agenda before purchasing anything. I have a couple of concerns:
1) I think that the Galaxy Tab forum should be split amongst various carriers, since future roms and such will likely be device specific.
2) Now that more information is coming out with regards to the Nexus s and Galaxy 2, I am wondering whether I should hold out. I do want a large screen, but the development community/google support for the next Nexus phone is hard to pass up... maybe I will buy both!

Regarding splitting up the forums, I don't think that's a good idea. We tried it for the Galaxy S models and it is something of a clusterfuck, and not as much knowledge is being shared IMHO.
Sent from my GT-P1000M using XDA App

Unlocking Dell Venue Pro?

Hi!
I'm planning to visit the US and want to pick myself a DVP Unlocked for $499(16GB).
I spoke to a Dell rep who basically told me that when you buy a contract free DVP , it will still be locked to T-mobile.
I'm wondering if T-mobile will provide an unlock for it as I plan to use it in Sweden.
If they don't, has anyone tried the alternative unlock websites that exist on the internet? Are they a scam?

They are probably a scam or just a template for now. Someone will probably call T-Mobile for it when they get it, then post the code for us here

I'm in the same boat as you are and BTW already ordered the phone as I'm pretty sure I'll be able to unlock it.
Not sure if the websites are all scam, there are also posts here of people who actually used them in the past. But let's say that if we can get the unlock code for free from T-mobile it will be best.
From my understanding the unlock code is unique per handset based on the IMEI number, so don't expect anyone posting an unlock code. However, look on the T-mobile web site for their SIM FREE Policy.
When you buy the phone for full price, it makes you actually a "former customer" for T-Mobile as you do not have any contract with them anymore so they should have no problem giving you the unlock code. I also think that legally they need to do it.

Kotlicki said:
I'm in the same boat as you are and BTW already ordered the phone as I'm pretty sure I'll be able to unlock it.
Not sure if the websites are all scam, there are also posts here of people who actually used them in the past. But let's say that if we can get the unlock code for free from T-mobile it will be best.
From my understanding the unlock code is unique per handset based on the IMEI number, so don't expect anyone posting an unlock code. However, look on the T-mobile web site for their SIM FREE Policy.
When you buy the phone for full price, it makes you actually a "former customer" for T-Mobile as you do not have any contract with them anymore so they should have no problem giving you the unlock code. I also think that legally they need to do it.
Click to expand...
Click to collapse
Please PM me once you get it, and tell me how it went.
Anyone else knows the shipping times for within the US? I have until Jan 11.

is the $499 version unlocked?

The 2 units I used, both were unlocked.
these were the 8 gig 449 ones

Canadian here: I spoke to T-Mobile yesterday. They are currently unable to unlock the phone, even if purchased outright. They suggested contacting Dell.
Called Dell america (dell canada is clueless) and they will not be giving unlock codes for a while at least.
expected release in canada is hopefully before the end of the 'holliday season' according to one of the reps.

I work for T-Mobile USA. They WILL NOT UNLOCK the device unless you have service for longer than 90 days. It is manadtory to have T-Mobile service before asking for an unlock , also you need to have the phone you want unlocked on T-Mobile service for that 90 days

eyan15 said:
The 2 units I used, both were unlocked.
these were the 8 gig 449 ones
Click to expand...
Click to collapse
They were the ones sold in stores. The ones sold by Dell are locked.

michael871410 said:
I work for T-Mobile USA. They WILL NOT UNLOCK the device unless you have service for longer than 90 days. It is manadtory to have T-Mobile service before asking for an unlock , also you need to have the phone you want unlocked on T-Mobile service for that 90 days
Click to expand...
Click to collapse
Since you work for T-Mobile, are you aware of the issues with activating this phone through the Dell site? Is T-Mobile acknowledging that the problem is on its end, or is it a problem on Dell's side?

What does it matter if you have the unlock code or not? The phone only has T-mobile radio bands for UMTS.

I think it has 2100 (for Europe/Asia) also.

tai4de2 said:
I think it has 2100 (for Europe/Asia) also.
Click to expand...
Click to collapse
I don't believe that will work as the 2100 radio is set up for AWS.
American AWS UMTS phone radios are set up to transmit signal in "2100" (2110-2155)Mhz range and receive signal in the "1700" (1710-1755)MHz range.
While EU UMTS "2100" phone radios are set up to receive signal in "2100"(2110-2170)Mhz, and transmit signal in "1900" (1920-1980)MHz range.

Actually since the Venue Pro has UMTS 900 support that should indicate the unit has been configured for at least some Asia and European UMTS support. UMTS 900 is not a American UMTS band.

sureloch said:
I don't believe that will work as the 2100 radio is set up for AWS.
American AWS UMTS phone radios are set up to transmit signal in "2100" (2110-2155)Mhz range and receive signal in the "1700" (1710-1755)MHz range.
While EU UMTS "2100" phone radios are set up to receive signal in "2100"(2110-2170)Mhz, and transmit signal in "1900" (1920-1980)MHz range.
Click to expand...
Click to collapse
But according to Lionel's blog post stated that the phone spec
Bands/Mode: UMTS 900/1700/2100/AWS
Would it means that is a dual band UMTS support for AWS and Band I 2100Mhz?
My guessing only...

Will wait til Jan 11th and buy it from either Clove or Expansys.
Although I could have saved a couple of dollars on buying it in the us

A couple of dollars? The 8GB DVP is $450 in the US and £440 in The UK, that's a massive difference. Someone will figure out how to unlock it I'm sure.

Peew971 said:
A couple of dollars? The 8GB DVP is $450 in the US and £440 in The UK, that's a massive difference. Someone will figure out how to unlock it I'm sure.
Click to expand...
Click to collapse
Wow - that's a massive difference . Hope Orange UK stock it for my upgrade then !

sureloch said:
I don't believe that will work as the 2100 radio is set up for AWS.
American AWS UMTS phone radios are set up to transmit signal in "2100" (2110-2155)Mhz range and receive signal in the "1700" (1710-1755)MHz range.
While EU UMTS "2100" phone radios are set up to receive signal in "2100"(2110-2170)Mhz, and transmit signal in "1900" (1920-1980)MHz range.
Click to expand...
Click to collapse
You have got it backwards. Both AWS and EU 2100 UMTS use 2100 MHz for download; they just use different frequencies for upload. See the table here: http://en.wikipedia.org/wiki/UMTS_frequency_bands
The more recent posts are correct. The facts are these:
1. When a phone's specs list "UMTS xxxx" (850, 900, 1700, 1900, 2100, etc.) it generally isn't a listing of the exact frequecies, but rather the 3G "bands" that are supported. Thus a European phone that lists "UMTS 900/2100" actually supports 3G downloads in the 1920-1980 MHz range, since that is part of Band I or "UMTS 2100".
2. The WHOLE POINT of AWS in North America is to make it super-easy for manufacturers to support the European and Asian UMTS 2100, by using largely overlapping download frequencies. PhoneScoop has a good article on this: http://www.phonescoop.com/articles/article.php?a=99&p=1493. For this reason, you will rarely or never see an AWS phone that doesn't also support 3G in Europe.
3. Even if surelock and others were correct in their mistaken info that AWS transmits on 2100, that wouldn't make it impossible to support both. Many "3G world phones" for AT&T and Rogers support UMTS 850/1900/2100. 1900 is the PCS band, and it receives on 1930-1990, while Band I (or 2100) transmits on 1920-1980, which overlaps. These phones have radios that can switch between transmitting and receiving on overlapping frequencies. You'll just rarely see these two types of networks operating on the same continent.
In closing:
The Dell Venue Pro supports one North American 3G band (UMTS 1700 or "AWS") and two European/Asian 3G bands (UMTS 900 and UMTS 2100).

Thank you for clarifying. As far as I know all the releases WP7 can be unlocked one way or another so it will only be a matter of time until we can unlock the DVP. A Dell Venue Pro 16GB bought in the US would be over £50 cheaper to get than a 8GB one bought in the UK. If you have means of importing one that's a no brainer.

DVP 3G Europe/US Roaming

If I understood right at least some DVPs have radios capable of using both T-Mobile US's 3G network and European 3G networks. Has anyone tried this? Are we sure that all DVPs have the same radios? Or do the European ones have the US frequencies disabled or something?
Thanks in advance for any info,
Tom

The US ones have AWS for TMOUS, and European 900/2100.
Whether they will actually provision correctly and be usable w/ 3G services in non-US locales is anyone's guess. The US DVP has only just recently been unlockable and I don't think we have had any reports of actual int'l roaming success yet.

I think its been mentioned in the unlocking thread that people have used it in Europe and from the listing of the DVP I've seen the specs indicate its has the exact frequencies as the US one. I would expect it to work, unless Dell has done something really screwy (but thats not impossible) but hopefully someone can confirm for sure.

People are claiming that European DVPs have AWS 3G support? I don't think so.
Although it is conceivable that it's there and simply unadvertised, I believe non-US DVPs have 900/2100 *only*.
US DVPs have 900/2100 *and* AWS.

tai4de2 said:
People are claiming that European DVPs have AWS 3G support? I don't think so.
Although it is conceivable that it's there and simply unadvertised, I believe non-US DVPs have 900/2100 *only*.
US DVPs have 900/2100 *and* AWS.
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Actually I was referring to people with US handsets being used in Europe, not the other way round. And its possible the Euro version is hte same as the US one, looking at a video of a DVP released in India it shows the same frequencies as the US one, and Clove also lists the same 3G frequencies so I would lean towards all DVP's bring usable in Europe and the US.

With today's big news, what's the point?
Once AT&T shuts off AWS UMTS in a year or so we are all gonna be left with paperweights anyway.

tai4de2 said:
With today's big news, what's the point?
Once AT&T shuts off AWS UMTS in a year or so we are all gonna be left with paperweights anyway.
Click to expand...
Click to collapse
NAY, I SAY THEE NAY!!!!!!!! Could be right though, but I was planning on ditching the DVP for a penta band Nokia so I guess I'll be ok - save for being on at&t!

3G works here

They are saying it will take "several years" to transition T-Mobile users. Lets hope the regulators see sense and block it in any case...

So I have a European DVP now. Anyone know of an app that will tell me the radio frequencies it supports? The System Info one doesn't seem to.

It supports 900 and 2100.

How did you find that out? The box says UMTS 2100/1700/900.

The European box says the phone inside supports 1700?

my US T-mobile DVP (unlocked) works fine on tmobile Germany and I get about 3000k download 2500k upload. I am in a fairly bad region for network speeds. But I have hit upwards of 7000k download in some bigger cities.

tai4de2 said:
The European box says the phone inside supports 1700?
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Click to collapse
Yes.......

[Q] Does the DVP actually work on T-Mobile 3G?

Ok I just purchased & received a Dell Venue Pro Unlocked from Dell and am rather frustrated and close to just returning it.
Anyway let me give a quick background, I started with a LG G2x and returned it (way too many issues with the phone) and went back to my iPhone which only works with Edge Data. So once I cleared up the issue with the G2x I decided to give a Windows phone a whirl and picked the Dell Venue Pro believing it supported 3G.
I powered it on and set everything up and have been only getting Edge (I only have the E symbol next to my cell signal bar). I contacted T-Mobile and they switched me to a Windows data plan (or as they called it 4G Unlimited EM+ plan). I'm still only getting Edge where when I had my G2x I'd get 4G.
So I have basically 2 questions:
1) Seeing as how T-Mobiles 3G Bands are 1700 up / 2100 down and this phone only supports 2100. Does it really work on T-Mobiles 3G network
2) If a 4G phone was able to get 4G wouldn't that mean I would receive 3G on a 3G device in the same area?
Anyway any help would be appreciated so I can decide if I should or want to return it.

3G/4G
The Dell Venue Pro does not currently support 4G and 4G/3G are not compatible. The Venue Pro will connect to 3G when in a T-Mobile 3G spot (or least mine does). So, you'll get Edge when the T-Mobile 3G is not available.

Why do you say your phone only supports the 2100 band? Are you sure you got the t-mo version and not at&t? The signal can fluctuate but if its a T-mo model you should get 3G in the same place you had with your previous phone.

Homedesigner said:
The Dell Venue Pro does not currently support 4G and 4G/3G are not compatible. The Venue Pro will connect to 3G when in a T-Mobile 3G spot (or least mine does). So, you'll get Edge when the T-Mobile 3G is not available.
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I know the DVP doesn't support 4G only 3G and Edge. I was just stating with my old 4G phone I was able to pull 4G where I'm at, but I wasn't sure if a 4G phone can get 4G does that imply that in that area a 3G phone should get 3G.

efjay said:
Why do you say your phone only supports the 2100 band? Are you sure you got the t-mo version and not at&t? The signal can fluctuate but if its a T-mo model you should get 3G in the same place you had with your previous phone.
Click to expand...
Click to collapse
I bought it via Dell's website and they only offer the Pro version for T-Mobile. But even though I went into the T-Mobile section to buy the unlocked version doesn't mean Dell shipped me the correct phone. Though under the AT&T section they only offer the Venue with Android OS.
Here are the bands it supports:
UMTS 2100/1900/850
GSM/EDGE 850/900/1800/1900
HSDPA 7.2Mbps/HSUPA 5.76 Mbps
Since I don't see 1700 listed I'm unsure if this model supports T-Mobile 3G or not.

They do sell an AT&T version. Even though its not on the website currently, they certainly do sell versions for both networks.

Necrothug said:
They do sell an AT&T version. Even though its not on the website currently, they certainly do sell versions for both networks.
Click to expand...
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Every search I've done on Google all I've seen was AT&T Dell Venue Pro and other sellers do offer a model that supports AT&T 3G.
I just wish I knew a way to know which one I was sent. I called Dell and they say the one I have is T-Mobile but I'm the kind of person that has to see it, anyone can make a claim but without proof to back it up.
Is there any way to verify on the phone which model I actually got? I've been to the diagnostic menu and double tapped below the MMS field and then typed the top row keys left to right to unhide the other options.
I've been to protocol and entere the password. In there under another tab I can see that it shows the W-CDMA 1700 but still nothing that shows that band is enabled or not.

I believe I found the reason behind no 3G. Under the T-Mobile section they are selling the UMTS version for whatever reason. That version is optimized for AT&T since it supports all their bands.
But if I select the phone section and customize the DVP Unlocked they have the AWS version which is optimized for T-Mobile and has the 1700 band. My box shows it's the UMTS version

I have both a ATT and a Tmobile DVP in front of me right now. They both work with their correct carriers.
for t-mobile. i'm normally get H, but sometimes 3g.
Check the box it came in.. make sure you got the right model.
the ATT is UMTS 2100/1900/850 Edge/GSM 1900/1800/900/850 - and it is on the box (as it is right in front of me now)
it is also VERY clear which phone is for which network when you buy it:
http://configure.us.dell.com/dellst...us&l=en&s=dhs&cs=19&model_id=mobile-venue-pro
From dell's site:
Let’s take the Dell Venue Smartphone as a specific example. Venue has two base product versions from the frequency band support perspective:
1.Version One has the following:
2G support: 850/900/1800/1900 MHz (GSM/GPRS/EDGE)
3G support (WCDMA): 850/1900/2100
This version supports quad-band 2G and 2100 3G, therefore it has largely global capability in either 2G or 3G. It also supports the 850/1900 MHZ bands required by AT&T in the US. This version would be recommended for consumers with AT&T service.
2.Version Two has the following:
2G support: 850/900/1800/1900 MHz (GSM/GPRS/EDGE)
3G support (WCDMA): 900/1700/2100 (1700 is also known as the AWS band)
This version also supports quad-band 2G and 2100 3G, therefore it has largely global capability in either 2G or 3G. It also supports the 1700 MHZ bands required by T-Mobile in the US. This version would be recommended for consumers with T-Mobile service.
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Click to collapse

Zurvv said:
I have both a ATT and a Tmobile DVP in front of me right now. They both work with their correct carriers.
for t-mobile. i'm normally get H, but sometimes 3g.
Check the box it came in.. make sure you got the right model.
the ATT is UMTS 2100/1900/850 Edge/GSM 1900/1800/900/850 - and it is on the box (as it is right in front of me now)
it is also VERY clear which phone is for which network when you buy it:
http://configure.us.dell.com/dellst...us&l=en&s=dhs&cs=19&model_id=mobile-venue-pro
From dell's site:
Click to expand...
Click to collapse
I got the AT&T version, I do take 50% of the blame on that since I should have checked the specs prior to ordering but I assumed when I clicked to look at phones for T-Mobile and selecting the unlocked DVP it would be configured for T-Mobile. Obviously that was a wrong assumption. The other 50% blame is them for putting the wrong version in the T-Mobile category.
Now if I selected to choose a smart phone without selecting a carrier first and doing it that way I am given the choice of either T-Mobile (AWS) or AT&T (UMTS). I have to contact Dell tomorrow and setup an exchange for the correct model.
If you go here: http://www.dell.com/us/p/t-mobile-mobile-broadband.aspx
And select the unlocked version you are not given the option to select AWS or UMTS, they only give you the UMTS version. Purchasing it via the link you provided does give that important option.

Rayvenhawk said:
I have to contact Dell tomorrow and setup an exchange for the correct model.
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Good luck, you will need it. I am sure they will handle your request, hopefully you dont lose sanity in the process!!

At least you know what the problem is, hopefully dell's typically bad CS will have an off day and will sort you out quickly.

raiderfan247365 said:
Good luck, you will need it. I am sure they will handle your request, hopefully you dont lose sanity in the process!!
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efjay said:
At least you know what the problem is, hopefully dell's typically bad CS will have an off day and will sort you out quickly.
Click to expand...
Click to collapse
I had a small taste of it trying to figure out the problem. First CS told me my phone is configured for 3G both AT&T & T-Mobile. Even though I told them I need the 1700 Band, they admitted mine doesn't have it but I only need the 2100 band and if I still had issues to call T-Mobile to solve it.
When I finally figured out what went wrong I contacted them again and this CS actually told me they see that I purchased the AT&T version not T-Mobile but I'd have to call support to perform an exchange.
So we'll see which of the 2 I get tomorrow. Though I figure worst case is I'll submit an RMA and send this one back and purchase the right one a little later in the day. Good thing is I'm not hurting for a phone in the mean time, just a hassle to spend all that time setting this one up and now I'm having to do it again. Oh well....

I just got my T-Mobile Dell Venue Pro yesterday and my 3G is working great!

The distinction is between AWS and PCS (not "UMTS," which is the GSM 3G standard, in use on both AT&T and T-Mobile phones).
AWS=1700(+2100)
PCS=850/1900
You bought the AT&T version.