Related
hey all. My Friend had a problem with his Prophet where there was no sound on the internal speakers on his Prophet, but a headset worked ok.
He hard reset his Prophet to no avail, but when he asked me, I remembered a similar problem on the E200 (or Canary).
It seems that the headset socket is a bit sensitive, and there's some kind of trigger letting it know when the headset is in. This trigger sometimes gets stuck when the jack is removed, as if there was still a headset plugged in > hence no sound thru speakers.
Solved it this time by plugging the headset in, and taking it out using pressure at various angles. I've also read about toothpicks being used on the Canary, but I'd advise against anything that could break of inside of, or damage (like a hair clip) your device.
anyway, the device fall down?
No, it works fine now.
Great!!! now all you have to do is enjoy the time you lose with your device.
Have fun! :lol:
imate JAMin Built-in Speaker hardware failure
I had to get my speaker hardware replaced.
Bad news!
Mine is back for repair due to speaker issues. Sounds like I am not alone ....
And the really bad news is that apparently the replacement audio parts are not in stock - it could take a month plus before I get my device back
It's already been 3 weeks.
This sucks.
Be patient.
Now I have some problems with my device and all I have to do is forget the device for a day and after that put all the attention on it.
Hope you can find the right place to fix it. Good luck!!!
Looks like i have this problem too. I noticed the speaker have some crackling sound sometimes and sometimes it's ok. But today it went dead. tried inserting the jack but no result.
repair neccessary
My Prophet (Orange SPV M600). Is back at Orange to be repaired fr the same problem also.
The speaker on the back of the Prophet started to get dissorted and after two days stopped working at all.
Two days later I found that if you tap on the back of the device, it sometimes worked again. Always only for a minute or so.
In the Orange store they took the device apart to check the connectors. No luck.
Now it has been sent for repairs to??????
Let you know when it has been fixed.
Robin
speaker problem
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Re: speaker problem
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
You can do a hard reset to go back to factory defaults (includes the register).
If then still you have no sound, I'm afraid you will have to return it to O2 for repairs.
btw, a hard reset you can perform by holding both the camera and the communications button on the left hand site of the device and then to stick the stylus in the rest hole at the bottom.
The device will prompt you to hit the send button to format your device. This is a hard reset.
Good luck!
Robin
Re: speaker problem
robincop deel 2 said:
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
You can do a hard reset to go back to factory defaults (includes the register).
If then still you have no sound, I'm afraid you will have to return it to O2 for repairs.
btw, a hard reset you can perform by holding both the camera and the communications button on the left hand site of the device and then to stick the stylus in the rest hole at the bottom.
The device will prompt you to hit the send button to format your device. This is a hard reset.
Good luck!
Robin
Click to expand...
Click to collapse
thanks for the tip
how long do i have press it? which is rest hole? ( there is on small one next to usb but when i press it it restarts the ppc.)
Re: speaker problem
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
Did you have any luck with your speakers problem?
I am facing the same problem and, although I reset it (and tried applying a previous backup which was working fine), I am still unable to make it work... I have to admit that I was playing with the registry a couple of days back, but I don't think that I caused anything by doing so.
Please update on your situation... I have an Orange UK SPV M600.
Re: speaker problem
afavtos said:
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
Did you have any luck with your speakers problem?
I am facing the same problem and, although I reset it (and tried applying a previous backup which was working fine), I am still unable to make it work... I have to admit that I was playing with the registry a couple of days back, but I don't think that I caused anything by doing so.
Please update on your situation... I have an Orange UK SPV M600.
Click to expand...
Click to collapse
Its a well known hardware problem, I got Orange to give me a new phone, lets see if this one lasts more than a month.
Mine has been repaired by Orange.
Audio circuit replaced say the repair note........
Works like a charm again.
Robin
thanks guys for all this, but i need to know what to do with it. i am in cyprus and i dont know who represents 02 here. how can i send it to 02? how long it will take? please answer me as soon as you can
thanks in advance
Thanks a lot!!! This worked for me....!!!!
I had to insert and take out the headset a few times and then it worked just fine!!
Yeah, inserting the heaphone jack ten times worked the first time, a week later it did not work. Returning my JAMin tomorrow
kind of sucks ...
Hi everyone,
up to today, I was totally happy with my HTC Hero (unbranded).
However, the LED's (both on top and the trackball) do not show any sign of function any more.
The phone has not dropped and was not exposed to heat or anything.
First I thought this might be a software bug, but even after a hard reset, the LED's don't come up at all any more (even not if charging the phone).
Anyone else here with a problem like that? Any solution yet?
I almost can't imagine this is a hardware fault but on the other hand if the hard reset doesn't fix it, what could?
Thanks for your help,
Chris
Hi.
I can ask the very same question too... I have had the HTC Hero since the friday before yesterday and after a couple of days the LED's simply stopped working. I had thoughts about trying a factory reset but with your posting it seems it would be in vain... :-(
So yeah... count me up on this one...
UPDATE:
Today it is Sunday and the time here in Sweden is 22:05 and I had to do my very first hardcore hardware reset (HOME+BACK+POWER) since every radio in the phone simply stopped working. After the reset was done the led's still won't light up when charging...
The LED at the top doesn't light up for missed calls/texts/emails anymore (the trackball still glows)... although it does still flash for batt.low/charging it doesn't for anything else... I'm pretty sure it used to... or am I mistaken??
mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/
suisen said:
mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/
Click to expand...
Click to collapse
My headfone jack stopped working some 3-4 days ago too... what is going on??? And the 7 days grace period is over for me...
lol, i bought it in Netherlands, live in Croatia, my fall from grace is beyond yours
http://androidforums.com/htc-hero/7102-htc-hero-headphone-jack-problem.html
write to HTC, i did
i'm hoping it's a software thing, can't be that so many people have hardware issues at the same time :/
suisen said:
mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/
Click to expand...
Click to collapse
You just made me realize it's the same with mine
- LED's don't work (top and trackball)
- Button lights don't work
- headphone jack doesn't work any more either
So all these things seem to belong together...
Greets
Chris
What software have you got installed? Is this a similar thing like TasKiller that killed the clock so Alarms didn't work?
Then again, you said you did hard resets... But if you did a hard reset, it shouldn't be the software of the phone as thats back to normal.
Try taking the memory card out, only thing I can think of!
suisen said:
mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/
Click to expand...
Click to collapse
This happens when a bluetooth connection has been made. It ignores the headphone jack. Close the connection in bluetooth settings and it ill be fine.
Don't quote me on this, but I think I remember seeing an option in the phone setting section that controls the track ball and what not. It may be worth having a look.
cdyat said:
This happens when a bluetooth connection has been made. It ignores the headphone jack. Close the connection in bluetooth settings and it ill be fine.
Click to expand...
Click to collapse
Well... no :-/.
BT isn't switched on, 3,5mm headphones aren't even recognized after a hard reset any more.
This is not a software thing as it seems, at least not one the user can repair on his own.
ElRazur said:
Don't quote me on this, but I think I remember seeing an option in the phone setting section that controls the track ball and what not. It may be worth having a look.
Click to expand...
Click to collapse
Yeah, you're right, there is an option for that. I've switched that back off and on a thousand times before and after hard resetting the device, that doesn't help unfortunately.
nicelad_uk said:
What software have you got installed? Is this a similar thing like TasKiller that killed the clock so Alarms didn't work?
Then again, you said you did hard resets... But if you did a hard reset, it shouldn't be the software of the phone as thats back to normal.
Click to expand...
Click to collapse
Yeah... I only got standard soft like shazam and streamfurious installed. Then after the hard reset, only stock software was on it of course...
Seems like it's a hardware defect or something the user cannot influence software-wise. May hard-resetting doesn't reset everything in the phone, who knows. I even took out SIM and SD card, no luck.
However this is a bug HTC should look at closely, people are complaining in several forums and it seems like I'm not the only one with this issue...
i don't use BT, never turned it on and just checked, it's obviously off :/ don't remember coming across a trackball option in settings, but Notification option is on :/
let's just assume that it's not our doing since so many people have same 2 problems
Mine packed up last night must be a tech issue I think heat
sorry for asking a silly question though. is the led supposed to flash on missed calls or messages? cause the only time mine works is when charging.
I have the same problem. after a few days the headphone simply wasn't recognized. And at the same time the LED's and trackball lights were broken.
Hard reset didn't work.
It was after I rooted the phone.
How was that with you?
For the headphone problem I found a workaround. This switch-widget turns the headphone back on and the speaker off.
http://code.google.com/p/toggleheadset/
same here, check topic Q&A but here also the alarm doesnt work correctly...djeezes;..
same here!
well i have the same problem whit the LED's.... just stop working aften 3-4 days of use
maybe we should all write to HTC to complain as a group, this definitley looks like a manufacturing fault to me , esp as it is happening so soon after buying and using
So I have had a DHD for several months, but sadly I tried my phone today;
It appears that the WIFI has stopped working, and the sound rocker is not working.
I wonder if it's because it's been dropped? It's the only thing that's happened in the past day!
So:
a) Is the "wifi gadget" and also the sound rocker close together - and therefore is it possible that some chip has come loose off the motherboard?
b) What can I do to fix it? I've tried using clockwork rom to reinstall the rom but it's not cleared the problem.
c) I fear it's broken - everything else is working fine - and that I need to speak to insurance tomorrow to get things fixed.
Any thoughts pleased?
My volume up button, WiFi, Bluetooth and 3G hotspot stopped working a while back, without dropping the phone and I've read numerous threads about the same issues experienced by other users, so it's gotta be a weakness in the phone. I got mine fixed under warranty for free, so if it doesn't have any marks after the drop and still under warranty, just claim that it stopped working by itself...
Thank you! That's been resolved beautifully. I'm with vodafone Business, rang them up just, no questions asked. It'll be exchanged for a new phone tomorrow. Just got to go and put the old fashioned original ROM on now. I think I'll certainly feel a huge difference
No worries, glad you're getting it sorted Even after being repaired, my volume up seems to be struggling every now and then still, and numerous reports of the rocker simply coming off of the phone, so yeah, definitely a design/build flaw in that corner of the phone
I just bought the device yesterday new, and from the first use i had a weird issue, the sound is muted, all sounds , music play, calls with speakers on and screen sound, sometimes it works and sometimes not, when i plug the headset i can hear everything
Any solution ? i won't wast my time to go the warranty, is it software or hardware issue ? i did factory reset and still the issue come back
Seems much like software issue, have you downloaded and installed latest N7100 firmware? With odin you can do it "officially" without losing warranty.
Sent from my GT-N7100 using xda premium
I will do it hopefully it solve the problem
i did it and told me PASS, but after booting up the device i found the same background and all my settings still there like nothing happened , and now the the all mobile sounds are gone forever even with restart not working
Please guy i need a solution !!!
Still no one to help ?!!! where's the experts ... can anyone at least tell me for sure is it software or hardware issue ? and the warranty can detect that issue ? cause sometimes the sound working fine for hours
tantan911 said:
Still no one to help ?!!! where's the experts ... can anyone at least tell me for sure is it software or hardware issue ? and the warranty can detect that issue ? cause sometimes the sound working fine for hours
Click to expand...
Click to collapse
Wow, this stinks. If it were my brand-spanking new phone, I'd return it. It almost sounds like a solder issue. My Note 2 has a very loud speaker with excellent quality (nice bass) while listening to podcasts. When on a call using the earpiece, it's actually too loud. I haven't figured out how to turn it down yet, not a critical issue.
Do you get sound at the Samsung logo when you restart the phone? If not, it's a hardware fault and exchange it.
mi7chy said:
Do you get sound at the Samsung logo when you restart the phone? If not, it's a hardware fault and exchange it.
Click to expand...
Click to collapse
The weird thing , sometimes the sound of Samsung logo working at the start up and sometimes not ... when i just got the device and start to unbox it and turn it on .. it didn't make a logo sound .. but later sometimes it does !!!
i gave it to Samsung today and they told me it will take 5 days .. they will make new software format and then check the hardware . i hope they detect the problem cause sometimes it works fine for hour and the sound disable just happen for minutes !!
Any Ideas ?
Thanks for reply
Also, go into the dialer, type in *#0*# and go to the Speaker to see if it works.
I went to the warranty and they told me it will take 5 days for troubleshooting, they said first we are going to install new software then you will have 48 hours for testing, if the problem persist they will change it for me , i don't know if they can discover it, Also here's some link for some users have the same issue :
http://www.askmefast.com/Sound_on_my_galaxy_note_is_muted_without_my_setting_it_why-qna3532721.html
http://www.askmefast.com/No_sound_on_my_Galaxy_note_appears_to_be_muted-qna3527305.html
http://www.askmefast.com/Galaxy_note_turn_mute_automatically-qna2745005.html
http://www.askmefast.com/My_Galaxy_...len_did_not_have_this_problem-qna3975985.html
Thanks
I received it from Samsung Maintenance and they implemented new software installation and told me the problem solved, anyway i took it and just going to my car the issue happened again, i back to them they told me they will troubleshoot it again !!! to be sure that the problem persist !!! WTF
Any ideas will be appreciated
tantan911 said:
Any ideas will be appreciated
Click to expand...
Click to collapse
try pressing on the main speaker, the point of contacts of most phone speakers are just behind or sides of the actual speakers just to rule out loose contact. also try to master reset if it doesn't work try reinstalling the rom to rule out software problem. Otherwise, I would return it for a replacement. Good luck.
Edit:
If pressing on the speaker temporarily solves the problem, I would still ask for replacement.
nm8 said:
try pressing on the main speaker, the point of contacts of most phone speakers are just behind or sides of the actual speakers just to rule out loose contact. also try to master reset if it doesn't work try reinstalling the rom to rule out software problem. Otherwise, I would return it for a replacement. Good luck.
Edit:
If pressing on the speaker temporarily solves the problem, I would still ask for replacement.
Click to expand...
Click to collapse
I already asked for replacement but 5 days passed and they still trying to troubleshoot it before going to replace ... damn idiots !!!
Anyway , so you saying it's mostly a hardware issue , right ?
Thanks for your support
Did they get this issue fixed for you? Mine is doing basically the same thing, but only the media volume, it gets muted randomly and I can't adjust it, so I reset the phone and then it works.....any ideas???
tantan911 said:
Any ideas will be appreciated
Click to expand...
Click to collapse
my galaxy s3 get a issue like ur problem (( at now i have GalaxyNote2))
after 1 months work with GS3 sounds gone randomly, i flashed my cell with every rom costume and official but no success some nighte when i work with my s3 without sound i hear badly noise from speakers and i turn off my cell and phone gs3 dead complletly
i do everything for recover my cell and i found way to turning on my phone with sound !!! i must warming galaxy s3 to work perfectly when gs3 get cold at first sound gone and second complletly dead
iam so confused on this issue and i forget my s3 and bought galaxy note 2
Hey Guys,
Now my Moto G4 Plus is facing a weird issue. No Sound from speaker and headphone. The microphone is also not working.:crying:
But the bluetooth headset is working Fine.In the first time of occurrence, a restart solves the issue. But after some restarts, the method of restarting is not working for gaining or achieving sound.Now my phone have zero sound. But some times the phone's speaker, headphone and microphone(everything works fine).
I thought it was a software issue. Therefore, i tried all ROMS including Stock(Marshmallow & Nougat) and Custom ROMS. Unfortunately the flashing didn't fixed the issue.
You guys may think that it's a hardware issue.But if it's a hardware issue, then how the phone was completely operational without any single bugs at sometimes(Perfectly fine at those times).
What's not working now:
*External speaker
*Headphone jack
*Microphone
Please Help Guys
Sounds like a hardware problem...
Have Warranty but can't claim due to Unlocked bootloader
strongst said:
Sounds like a hardware problem...
Click to expand...
Click to collapse
The problem is after the June Security Patch update which have upgraded the Bootloader (bootloader once upgraded can't be downgraded).Therefore I can't relock the bootloader(still there is no firmware from Motorola built with June security patch).I have warranty. But if the problem is with the motherboard, it'll take 60% of the phone's entire price to replace it
Just to confirm, you've performed a factory reset, cache wipe and without any apps (besides the stock apps), and you still get the speaker/microphone issue?
Is the headphone jack clean as well?
echo92 said:
Just to confirm, you've performed a factory reset, cache wipe and without any apps (besides the stock apps), and you still get the speaker/microphone issue?
Is the headphone jack clean as well?
Click to expand...
Click to collapse
Yeah,i did factory reset and wiped cache,data,dalvik cache & system.
And the headphone jack is clean as new. And i am still getting speaker/microphone issue.
No idea why it happened
Supersteam said:
Yeah,i did factory reset and wiped cache,data,dalvik cache & system.
And the headphone jack is clean as new. And i am still getting speaker/microphone issue.
No idea why it happened
Click to expand...
Click to collapse
Buy 1 month of Asurion insurance, toss in water, claim insurance, pay copay, get refurbed phone
same problem
i have the same problem, i've tried install a lot of roms but there's no solution. it's impossible that being hardware problem because sometimes sounds the speaker when the cellphone is booting up
simalv97 said:
i have the same problem, i've tried install a lot of roms but there's no solution. it's impossible that being hardware problem because sometimes sounds the speaker when the cellphone is booting up
Click to expand...
Click to collapse
Yeah exactly.I can also hear the 'Hello Moto" booting up sound sometimes. Don't know whether it's a software issue or a hardware issue.
Supersteam said:
Yeah exactly.I can also hear the 'Hello Moto" booting up sound sometimes. Don't know whether it's a software issue or a hardware issue.
Click to expand...
Click to collapse
i think it's a problem hardware, i would have to check it in the next days (when i have torx screwdriver) and i'll tell you. also somebody from here could give us a complete backup of a rom (obviously with the speaker working) just for dismiss the software
simalv97 said:
i think it's a problem hardware, i would have to check it in the next days (when i have torx screwdriver) and i'll tell you. also somebody from here could give us a complete backup of a rom (obviously with the speaker working) just for dismiss the software
Click to expand...
Click to collapse
Okay.Thank you. I hope you can fix the issue. And please don't forget to tell the status after opening the phone
Status
simalv97 said:
i think it's a problem hardware, i would have to check it in the next days (when i have torx screwdriver) and i'll tell you. also somebody from here could give us a complete backup of a rom (obviously with the speaker working) just for dismiss the software
Click to expand...
Click to collapse
Have you fixed your phone?
finally... it's a hardware problem, i disarmed the device and checked it out the speaker and the connectors (speaker) , were loose... so i connected it and works the sound
simalv97 said:
finally... it's a hardware problem, i disarmed the device and checked it out the speaker and the connectors (speaker) , were loose... so i connected it and works the sound
Click to expand...
Click to collapse
I did the same on a friend's XT1644 and still no sound.
I think the problem is worse. Sometimes the phone boots with the Hello Moto bootanimation, with sound. Other times, the same bootanimation without sound. Most of the times, the phone boots with a static blue motorola logo.
Sometimes audio work on headphones. Most of the time doesn't.
I've flashed the stock ROM with june security patch and I can't downgrade because the bootloader is new.
Any tips?
I had the same problem in my moto G4
My problem was a hardware problem, earphones plug did not have contact because I polished my camera glass with toothpaste and all inside was a toothpaste mess, I cleaned all contacts and magic! It works! Maybe you have a hardware problem, issue in the plug or speaker
I'm having the same problem, phone boots with a static blue motorola logo, no sound, no mic. I just got the phone though and it worked for about 2-3 weeks. I would have thought if it was a security patch in June I would have gotten it sooner and had problems right away.
Hi guys, i will try a solution for this bug, but i need of the folder proc/asound, can anyone disponibilize for me?
Sorry my bad english, i'm brazilian.
Has anyone found a solution. Please inform soon even I'm facing this issue.
Did anyone find solution for it. Having same problem.
rudyrdz said:
My problem was a hardware problem, earphones plug did not have contact because I polished my camera glass with toothpaste and all inside was a toothpaste mess, I cleaned all contacts and magic! It works! Maybe you have a hardware problem, issue in the plug or speaker
Click to expand...
Click to collapse
I think you are write but yesterday when I was listening to music with a pair of earphone connected to Moto g4 plus. And when I removed them then the sounds were not coming from speakers. After that I do a factory reset and the problem was solved.
el_charlie said:
Sometimes the phone boots with the Hello Moto bootanimation, with sound. Other times, the same bootanimation without sound. Most of the times, the phone boots with a static blue motorola logo.
Click to expand...
Click to collapse
I have what appears to be the same problem. I have an XT1625 running Android 7.0, security patch level 1 April 2018, build number NPJS25.93-14.7-8. The phone is bone stock. Bootloader has always been locked.
My problems began when the phone began to reboot on its own two or three times a week, then I noticed I had no audio from time to time, and a reboot restored the audio. Then I ended up with no audio at all, where I am now.
I have booted into safe mode with no improvements, then performed a factory reset. The phone boots most of the time now with a static blue motorola logo, and I notice that the screen dims about halfway through the boot process. When the phone finishes booting, I get the following notification: "Configuring your mobile network retry x of 5" after it retries 5 times, that notification goes away.
No application requiring sound works. I can send a text via Hangouts, but when I try a voice call using hangouts, nothing happens.
I'm thinking the phone is now a toy for my granddaughter, but I thought I'd check in here in case anyone has any related information.
Thanks for any help.