com.htc.bgp crashes since root and freezing of apps - myTouch 4G Q&A, Help & Troubleshooting

It doesn't seem to cause any issues other than the annoying message on occasion. I froze the TMO app pack, facebook, twitter, yahoo mail and messenger and a few other things.
The problem seems to occur most often when I go into Handcent or Messages to check or send SMS. I read some other threads on this that said that clearing out the data from Calendar Storage and Gmail Storage fixed the issue, but it didn't fix it for me. I'm assuming my SMS database might be corrupt or have the wrong permissions, but I can't find a way to delete it completely. Going into manage applications and clearing the data for Handcent and Messages does NOT clear out my existing SMS messages. I deleted them all through the app, but I don't think that actually wipes out the database file and creates a new one.
I have a strong suspicion that it's related to SMS/MMS messages. I fired up aLogCat also and set a filter for "bgp," but nothing shows up when it crashes. It's logging in verbose mode also.
Anyone else have this issue?
By the way, since I rooted and froze all of those apps, my battery life has nearly doubled. I know all of that stuff is supposed to go inactive if not used, but clearly some of those apps are waking up and doing things even though they were not being used. I should also note that if you freeze the Messages app, then MMS in Handcent will not work. It seems to rely upon the built in Messages app, I had to Defrost it to get MMS working again.

try un-freezing the weather apps if you did those. i killed them from mine and started getting this too.. unfortunately i need don't have a way to get them back. i'm waiting for someone to post a backup of the original stock rom 2.2.1 so i can restore it.

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email notification not working reliably

Hi there.
I have an X10a from Rogers, 2.1(official upgrade), rooted and ever since running the 2.1 update my email notification has been inconsistant at best. With the stock email program it worked sporadically. Sometimes it doesn't even sync... I open the app, load new messages and they appear. Sometimes it makes a sound and puts the indicator in the status bar but no flashing led and sometimes everything works.
I tried K9 and that seemed to work but no led, so I loaded Maildroid and everything was fine for a while but now even that is sporadic.
I currently have my stock email notifications disabled, gmail sync enabled, maildroid sync enabled, wake up ever 15 mins in sleep to check email and still it only works sometimes.
I would prefer just using the stock email client as it seemed nicer on battery useage. Is there a way to uninstall it and reinstall it easily? I almost tried it with Titanium backup but the warning that i might need to reflash scared me off doing it.
Any thoughts?
Same thing i noticed with mine , Email is really bad after the update , can know for sure when i get a new Email
using the gmail app and no problems at all
i have 3 other email accounts all forwarded to my gmail
This is two forums and no one has been able to suggest anything to fix it. I think i'll just go back to the stock email client and live with it... checking manually whenever I remember.
This would be my one major complaint about the 2.1 upgrade...aside from it I'm pleased with the rest.
I use shangmail.it works great.
Gunawan-GN Multimedia-X10i
gunawan-1 said:
I use shangmail.it works great.
Gunawan-GN Multimedia-X10i
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I can try it. Does it light up the LED with the notification?
Re: my issue, i've noticed that it definitely seems that it's the syncing that's not happening moreso than the notification. I can send an email and until I open my client and load more messages, it won't appear where in the past it would pull down the email, notify me and then when I checked it was already there.
Okay...so I reflashed 2.1 on the phone last night. Immediately after the flash everthing was working fine. Then I rooted, installed Titanium backup and started to restore my apps and data... one at a time instead of the batch. At some point it stopped working again even though I didn't install 100% of the things I had on before.
Then briefly I uninstalled Super Security Standard and it started working again...but that didn't last.
I suppose it must be something i've installed, but it's really frustrating that the behavior isn't consistant. Aside from reflashing and then testing after restoring each app, I don't know what I can do.
It's definitely a syncing issue, not a notification issue. Installed a couple of free gmail notifiers and they don't work because the emails aren't sync'd until i go into the email client and manually load new mail.
What could be blocking the gmail sync?
Okay..some more searching has revealed a workaround. I cleared the cache for Gmail app and Gmail storage, rebooted and added the power control widget and cycled the sync button.
Now I can get email notifications when I cycle the sync...but only then. In the thread I found doing this once seemed to 'unstick' the sync, but that's not happening with me.
What sorts of things can 'hang' the sync? I'm still guessing some apps i've installed...

[Q] Contact stock app crashes / freezes on "Updating contact list"

I have a rooted Galaxy S4 GT-I9500 with Android 4.2.2 for the last 3 weeks and it worked without any problems. Since 3 days however the contact stock app crashes / doesnt open at all with black screen or freezes with the message "Updating contact list...". I didn't change any settings or installed any new apps during that time. The error also seems to crash the call stock app, where call log, favorites, contacts etc. are also not displayed. In most cases when the error appears I cannot even open the call app and initiate a phone call. Incoming calls just show the number but do not get matched to any contacts.
The error appears randomly and then lasts for 2-3 hours, after which the app works again normally. Rebooting, clearing cache or clearing dalvic cache has no effect.
All my contacts are synched with Google, Samsung account, Twitter, Facebook & Linkedin. I have tried deactivating each & all of the syncs but this had no effect. I also tried displaying only contacts with numbers or only contacts from a certain account in settings but this also had no effect on the error.
Any other suggestions on what could be tried to fix this? Thank you very much in advance!
I might have traced down the reason for this and it could be related to the "sync people details" option for the Google account sync. I have now deactivated the sync and have to monitor if the error still occurs. Has anyone else experienced similar problems due to this setting?
noob888 said:
I have a rooted Galaxy S4 GT-I9500 with Android 4.2.2 for the last 3 weeks and it worked without any problems. Since 3 days however the contact stock app crashes / doesnt open at all with black screen or freezes with the message "Updating contact list...". I didn't change any settings or installed any new apps during that time. The error also seems to crash the call stock app, where call log, favorites, contacts etc. are also not displayed. In most cases when the error appears I cannot even open the call app and initiate a phone call. Incoming calls just show the number but do not get matched to any contacts.
The error appears randomly and then lasts for 2-3 hours, after which the app works again normally. Rebooting, clearing cache or clearing dalvic cache has no effect.
All my contacts are synched with Google, Samsung account, Twitter, Facebook & Linkedin. I have tried deactivating each & all of the syncs but this had no effect. I also tried displaying only contacts with numbers or only contacts from a certain account in settings but this also had no effect on the error.
Any other suggestions on what could be tried to fix this? Thank you very much in advance!
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noob888 said:
I might have traced down the reason for this and it could be related to the "sync people details" option for the Google account sync. I have now deactivated the sync and have to monitor if the error still occurs. Has anyone else experienced similar problems due to this setting?
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Click to collapse
Same problem here, occurred at about the same date early sep 2013 with the same phone.... Galaxy S4, T Mobile, Android 4.2.2. The android.process.acore goes ape**** and block all apps that use the contact list: I can no longer text, phone or email, for a couple of hours. After that, everything goes back to normal for half a day like nothing ever happened. Then all hell break lose again. I called T-Mobile, Samsung and Google.
T-Mobile has the same fix for any conceivable problem: reinstall the entire system OR change the phone. How subtle!
Samsung won't deal with any client problem whatsoever.
Google was the best - hands down. They spent time with me trying to figure the problem out. Ultimately, they recommended rooting the phone - which is not great because I use wifi calling, which requires a bit of tmobile code. Frankly, I would love to get rid of TMobile's bloatware, but they have a way to control their clients with wifi calling.
Still working on getting this pb resolved.
lebaronnyc said:
Same problem here, occurred at about the same date early sep 2013 with the same phone.... Galaxy S4, T Mobile, Android 4.2.2. The android.process.acore goes ape**** and block all apps that use the contact list: I can no longer text, phone or email, for a couple of hours. After that, everything goes back to normal for half a day like nothing ever happened. Then all hell break lose again. I called T-Mobile, Samsung and Google.
T-Mobile has the same fix for any conceivable problem: reinstall the entire system OR change the phone. How subtle!
Samsung won't deal with any client problem whatsoever.
Google was the best - hands down. They spent time with me trying to figure the problem out. Ultimately, they recommended rooting the phone - which is not great because I use wifi calling, which requires a bit of tmobile code. Frankly, I would love to get rid of TMobile's bloatware, but they have a way to control their clients with wifi calling.
Still working on getting this pb resolved.
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I installed an app called "Contact Remover", deleted all contacts and then re-synched them and at the same time deactivated the sync for the "Sync People Details" option. Since then the error only appeared one more time (no idea why ..) but it seems as if that mostly fixed the issue.
Possible solution
noob888 said:
I installed an app called "Contact Remover", deleted all contacts and then re-synched them and at the same time deactivated the sync for the "Sync People Details" option. Since then the error only appeared one more time (no idea why ..) but it seems as if that mostly fixed the issue.
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Click to collapse
It looks like disabling all unnecessary sync relieves the performance to a normal level.
In particular, disabling "Sync Contacts" (under Accounts/Skype) from Skype made a big improvement performance for my SG4.

Hangouts force closing?

Mine had been, and it was driving me nuts. The app would load just fine but the second I touched a conversation it would force close. Every time. I could hit menu and go to settings but that was about it. I would see it load all my contacts and their pics on the right sidebar.
I had tried uninstalling hangouts and reinstalling, no fix.
Signing out of google, clearing cache and data on google play services and on hangouts, then signing back in to google. No fix.
I short, I tried all the different fixes for broken apps we have all known for ages now, all to no avail.
I tried hangouts on my wife's nexus with my gmail account - it force closed. Tried her account information on my GS4 hangouts, it worked just fine... something else was going on.
Turns out, if you have old archived chats, especially group chats, the hangouts app cannot pull them or handle the data somehow, and will force it to force close.
TO FIX IT -
Sign in to hangouts on PC and clear out everything. All old chats, group chats, archives.
I had never used hangouts on PC before... Not sure I had even archived any chats on purpose.
The app started working immediately and I did not have to restart my phone.
I found the answer to my problem here http://productforums.google.com/forum/#!topic/hangouts/LByoWgqYOtM
I was a gmail beta tester as well - I don't know if this is a determining factor or not, I just thought I would share the information if anyone else is having a similar problem they can have an easy fix.

[Q] [Help] Notifcations for certain apps not working?

Hi all, is anyone else having issues with notifications from certain apps not showing up? For me it is Facebook's Pages Manager. I can not get notifications for this app to work at all. I've cleared the data, uninstalled and reinstalled, logged out on my old phone, uninstalled on my old phone, turned on "priority" notification mode...
Notifications for Facebook and Facebook Messenger work, although are somewhat slow. Is there some setting I've missed somewhere?
Thanks!
Yes, I'm having the same issue, Viber and Gmail initially, but for me, I also seem to have issues with apps staying awake. I use Timeriffic to change my profiles throughout the day, but after a few hours it just no longer seems to work and Smart Alarm, where my alarm just didn't go off.
I'm sorry I don't have an answer, but if I find one, I will post it.

gmail no longer auto-syncing (Nougat)

Since the Nougat update, my gmail account no longer auto-syncs or receives pushed messages, even if the gmail app is open when the message should arrive. If I sync manually, I immediately see the pending messages.
Power-saving is not on. I've double-checked the phone's auto-sync toggle and the notification settings for the gmail app and for this particular gmail account, in the app and in the Application Manager. Other devices receive push messages in gmail for the same account. Other apps (such as Google Voice) successfully push messages to the phone, resulting in immediate notification. Doze optimization is turned off for gmail. I tried clearing data and cache for gmail and then reestablishing the account, but that didn't help.
Does anyone else have this problem or know how to fix it?
If you haven't tried already, reboot to recovery and wipe cache partition, it's worth a try.
Do you have any apps disabled?
Sent from my SM-G935T using XDA-Developers Legacy app
Gary02468 said:
Since the Nougat update, my gmail account no longer auto-syncs or receives pushed messages, even if the gmail app is open when the message should arrive. If I sync manually, I immediately see the pending messages.
Power-saving is not on. I've double-checked the phone's auto-sync toggle and the notification settings for the gmail app and for this particular gmail account, in the app and in the Application Manager. Other devices receive push messages in gmail for the same account. Other apps (such as Google Voice) successfully push messages to the phone, resulting in immediate notification. Doze optimization is turned off for gmail. I tried clearing data and cache for gmail and then reestablishing the account, but that didn't help.
Does anyone else have this problem or know how to fix it?
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Click to collapse
For what it's worth, I'm having the exact same issue on my phone since the Nougat update! It also happens with my AT&T (home) voicemail viewer. I used to get notifications immediately when I got a message at home, now it never tells me unless I open the app.
Quickvic30 said:
If you haven't tried already, reboot to recovery and wipe cache partition, it's worth a try.
Do you have any apps disabled?]
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Click to collapse
Thanks for the suggestions. Wiping the cache in recovery didn't help. The only disabled apps are DirecTV and Fullscreen (and no task/power manager apps are in use).
I've noticed that it's not just incoming messages that don't auto-sync; it doesn't auto-sync in the other direction either. If I delete or archive a message in the gmail app, I don't see that change on other devices until I manually sync the gmail app.
As a workaround, Samsung's Email app is auto-syncing properly.
Now I'm seeing the same problem with Samsung's Email app too.
I was able to fix this problem (and also the absence of my phone from the Android Device Manager listings) using some combination of these methods:
https://productforums.google.com/forum/#!topic/play/X3f4PmL7Zf8
http://forums.androidcentral.com/an...vice-manager-how-fix-devices-not-showing.html
I solved the problem uninstalling all the gmail updates and stopping the autoupdates from the play store. If I use the original version of gmail (first installation on the phone before udates) it syncs perfectly. Hope this can help. And hope samsung and google can solve the problem!
I noticed this issue only goes away when you turn off power saving...
@ Isidrology is right, for the S7 with nougat I went to settings, device maintenance, battery, battery usage, hit the 3 dots in upper right corner, optimize battery usage, change drop down to all apps, and deselect gmail and whatever else you don't want doze messing with your phone. I deselected google opinion rewards as well and 10 minutes later I got a new survey!
Thanks William5, it was well hidden but it seems to work
Isidrology said:
I noticed this issue only goes away when you turn off power saving...
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Click to collapse
Thanks! This seems to have solved the problem on my Sprint S7.
In Android 7.0 Nougat Samsung Galaxy S8+, there is no GMail under Device Management-->Battery-->Unmonitored Apps
I have had this phone for 6 months and email only gets refreshed manually. Even when refreshing manually I usually have to do it twice for any email to appear. I have tried every other setting I can find.

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