Database Users

The most annoying voicemail error in the world

After upgrading my rom to a new rom, i got a voicemail notification. I checked and nothing, i restarted my phone because i am installing apps. Each time i restart it says i have a voicemail when i have none. I did a task29, hard reset and flashed a totally new rom and i still have this crap. I put the sim in my friends pure and no vm. This is totally weird it makes no sense and so far att cannot help.

Double check your voicemail number. I had this problem for a while until I realized that I had a message on the VM carrier that was embedded in my SIM(att) and not the one I was actually using(google voice). So even though the phone was setup to call google one as default, it was still checking the att one for notifications.

I had this too and it didn't go away until I got a new SIM.
I made this .cab for a temp fix.

I encountered it after a hard reset with both email and sms
Though after using SMS Delivery Receipt Fix (select it manually from the left) these problems solved like thin air

Evo 4G Percistant Voicemail notification

Many of us are experiencing the voicemail notification that cannot be clean in the notification bar (phantom voicemail notification).
I have this problem with CM 7 but not CM 6.
In Sense Gingerbread roms:
Stock Rom (rooted deoxed)- phantom voicemail
Fresh Rom 4.1beta1 and 4.0.X. betas- phantom voicemail
MikFroyo - no phantom voicemail
Xrom - no phantom voicemail
Called sprint they reset-ed my voicemail but the issue persist. Before that I "clear voicemail notifications" in settings.
Today I was browsing through the sprint forum and found the following (I posted the link to the post).
http://community.sprint.com/baw/thread/69548?tstart=7
...and it reads...
"Voicemail Notification
UPDATED
Sprint has identified root cause on this issue and has begun rolling out a short term solution this morning that will bring rapid resolution to customers that are experiencing this issue. This fix is network based and does not require any interaction from the customer.
The first batch of network updates for devices that updated to Gingerbread between June 3rd and June 7th is running now and scheduled to complete in 48 hours. Once this process is complete we will load the next batch of devices that updated to Gingerbread starting with a date range beginning on June 8th.
Larry ~OKIESTRO"
-Be well

I was about to post that this was something that was specific to those that got the OTA and us that have been using CM7 since RC1 have seen this. Then I thought that it may be something weird with the way the phone/network is handling 2.3, can any one on a Sense based 2.3 join in?

Mine was first batch and not fixed by the 8th. I called sprint pushed button for tech and an advanced tech rep answered.
I explianed the issue he reset my vm box on their end. Told to clear the notification and reboot. After reboot no issue.
Summary of original issue: vm indicator was indicating a vm. Clearing the indicator, cleared it until reboot or switching towers.
Sent from my HTC Supersonic

How can this be a network issue when I had this issue with 2.3, but after downgrading to 2.2, I no longer have it?
Seems if it was a network issue it would be there no matter what version?

I didn't take the OTA and I've had the issue. I was running Kushdeck's CM7 variant, and it started happening. I then switched to Synergy, still happening. I've switch back and forth and no matter what I switch to, it still shows. And it's driving me crazy *lol*

For those of you who don't want to wait for Sprint to fix this issue:
This WILL fix the bogus VM indicator issue.
1. Activate a NON-Visual Voicemail capable phone on your line. (basic Sprint phone).
2. Let the temporary phone provision then call your voicemail from the temp phone and go through the Voicemail setup process.
3. Once voicemail is setup, leave yourself a test voicemail from a different phone and wait for it to notify you on your phone.
4. Call your voicemail from the temp phone and delete ALL voicemails then end the Voicemail call.
5. Reactivate your HTC EVO and the problem is gone.
This problem is caused by our "old non-visual voicemail" indications being pushed to our phones for some odd reason.
If you don't have a plain non-visual voicemail Sprint phone, get one for a few bucks off craigslist or try your local corporate Sprint store. Most corporate stores have a few used phones from exchanges, etc that they may be willing to use to help you with this process.

I just hold down Power and press restart. It asks to clear data and stuff, amd a few moments later the VM notification is gone.
Shut down and reboot turns on even quicker if the setting is enabled.
XDA App - EVO - 2.3 unrooted. Help!

tx_dbs_tx said:
For those of you who don't want to wait for Sprint to fix this issue:
This WILL fix the bogus VM indicator issue.
1. Activate a NON-Visual Voicemail capable phone on your line. (basic Sprint phone).
2. Let the temporary phone provision then call your voicemail from the temp phone and go through the Voicemail setup process.
3. Once voicemail is setup, leave yourself a test voicemail from a different phone and wait for it to notify you on your phone.
4. Call your voicemail from the temp phone and delete ALL voicemails then end the Voicemail call.
5. Reactivate your HTC EVO and the problem is gone.
This problem is caused by our "old non-visual voicemail" indications being pushed to our phones for some odd reason.
If you don't have a plain non-visual voicemail Sprint phone, get one for a few bucks off craigslist or try your local corporate Sprint store. Most corporate stores have a few used phones from exchanges, etc that they may be willing to use to help you with this process.
Click to expand...
Click to collapse
Hmmmmmmmmmmmmmmmmm....by switching from one phone to another, will it affect anniversary dates for our upgrades?

Not at all. Billing system knows the last time you bought a phone using upgrade /new customer pricing on that line.
Sent from my PC36100 using XDA App

I don't think I've had any problems for the last few days, it's been nice

Thank you all for your responses. This problem is due to the crappy Sprint network and an update will be release soon (6-20-11), which will alleviate this issue--hopefully.
http://androidandme.com/2011/06/car...ther-update-in-5-days-netflix-is-coming-back/
aka "Ghost VVM"
-sprint

*This problem arises when you do a phone swap and the previous phone has new voice messages.*
If you still have your previous phone, go on Sprint.com and reactivate it. Then clear your voicemail on it, and then you can switch back to your Evo.

I've read on another forum and it worked for me, go to Settings> Call > Voicemail Settings > Delete your phone number. This doesn't affect your voicemail and remove the persistent clear voicemail notification icon. Good luck.

tx_dbs_tx said:
For those of you who don't want to wait for Sprint to fix this issue:
This WILL fix the bogus VM indicator issue.
1. Activate a NON-Visual Voicemail capable phone on your line. (basic Sprint phone).
2. Let the temporary phone provision then call your voicemail from the temp phone and go through the Voicemail setup process.
3. Once voicemail is setup, leave yourself a test voicemail from a different phone and wait for it to notify you on your phone.
4. Call your voicemail from the temp phone and delete ALL voicemails then end the Voicemail call.
5. Reactivate your HTC EVO and the problem is gone.
This problem is caused by our "old non-visual voicemail" indications being pushed to our phones for some odd reason.
If you don't have a plain non-visual voicemail Sprint phone, get one for a few bucks off craigslist or try your local corporate Sprint store. Most corporate stores have a few used phones from exchanges, etc that they may be willing to use to help you with this process.
Click to expand...
Click to collapse
This works. I just tried it yesterday and the message is finally gone after years on my HTC Hero and my EVO 4G (running CM7). However, it's not just a "wham bam" solution. At least not for me. First, I could not use the Sprint web site to downlevel my smart phone - I think it was because of the plan (price) changes. So I did a chat on the Sprint site and a very nice tech helped me (Astrid??). We switched phones and she helped me get the old Moto Razr V3 activated (it took some codes on the phone after she changed activations). And then afterwards we switched back to the EVO. The process took about 30 minutes with all the changes and calls to Voicemail. I then restored my Nandroid CM7, which worked but couldn't connect to Sprint. I had this before, so I knew I had to load a Sense ROM and then go to Profile (under updates) and re-activate my Profile under Sense for Sprint to connect. Now I won't go into the war story of switching to the Sense ROM (I used an original Sprint ROM which blew my Recovery (AmonRA) out of the water). But to get Sprint connected, I had to reactivate the Profile on the EVO under Sense, and then get back to my CM7 Nandroid. When finally done...Viola...no more phantom voicemail. So it works...and thanks for the post.

Problem setting up Visual Voicemail on Tmobile with Mango

Ok, just got Mango loaded up on the DVP, great so far. I was in the process of setting up the Visual Voicemail to see how it works compared to Magikmail in which I love.
Well there is a problem when trying to setp it up. It states it cant setup my visual voicemail. It says I can call my voicemail and setup the visual voicemail that way. What option do I choose to get Visual Voicemail through my Tmobile voicemail?
Also has anyone else ran into this issue?

Call T-mobile up via 611 or http://my.t-mobile.com and add the visual voice mail feature. It is free

they cant set it up because the dell venue pro isnt in their system to activate the service.

Just tell them its a HTC HD7 and it will work...

i will try this

Visual Voicmail is still not working after adding this feature through the Tmobile website.
Anybody else having this issue?

Yeah, I'm having this issue also. I added it yesterday, so it might take a little while for T-Mobile's servers to register that I have enabled Visual Voicemail. Will update later when I try again later on today.
Usually, one would get a text saying the services are changed, so maybe wait for that also.

Probably takes a while to activate, set it up last night but would not activate on the phone but got a text today and the setting now sticks when enabled on the phone. Havent dont a real test though.
Edit: it works on my DVP.

I was using Magikmail in which I just disabled. Tried to setup visual voicemail once again and it still didnt work. I activated the Visual voicemail with Tmobile yesterday evening it should be all good to go. I have no progress in setting this up

i couldn't get it for my mom's DVP (family account) via the web site. But calling a rep quicky got it on her account and 15min later VM worked on her DVP.

Has anybody with issues with the Visual Voicemail been successful to get it up and running, mines still isnt working im going to give 611 a call again to see if they can work anything on their end.
Could it be that I forced the Mango update.

I set it up on the website a few days back after changing my plan. Got the update notice after plugging in the phone to Zune on Tuesday. VVM was there after updating.
So... not sure what the issue is. Perhaps a hard reset if nothing else. Or, now that you have it set up, revert back to NoDo and re-update.

Tried to enabled it after the Mango update. "Oops!"
Called 611. Tried a few times. "Oops!"
After 23 hours got text saying the change requested was effective. "Oops!"
4 hours after the text... "Oops!"
Reset phone via power button/shut down. "Oops!"
What do you mean by "hard reset"?
T-Mobile DVP...

^^^Same problems here man. called 611 and they are looking further into the issue and should be getting back with me. Never received a text stating anything. The VVM has been activated on T mobiles end but im continuing to get the Oops

Having this problem as well, called 611 on Tuesday after updating to mango, she enabled it for both lines, got the text on one phone, neither work as of Thursday. oops, oops and oops.

Do you have any voicemails? I have 2 saved. I could delete them - I was holding on to them mostly to test the VVM feature... (Of course, maybe whether you have any existing VMs may not affect it starting to work...)

Still havent heard anything back from T mobile

At the risk of stating of the obvious there are 3 things that I noticed that needed to be done to enable visual voice mail:
1) Enable the service on your account at the T-Mobile site. Make sure you select the option to apply the changes "today". You should also get a text on your phone right away saying that changes were made to your account.
2) Reboot the phone. Not sure if this was actually necessary but I couldn't get VVM to work before doing this.
3) Go to the phone icon then go to "call settings" under the sliding menu. Here is a slider to turn on VVM.
After these 3 things I was good to go.

I actually did receive a text stating my data plan have been changed. But those steps were taken and nothing has changed still get the oops

I called 611 several days ago. VVM shows up on the my.t-mobile.com web site as an active service. I rebooted the phone yesterday and just now. Still get "OOPS!" when I try to move the slider over.
What voicemail number shows for you? Mine is 1-805-637-7243.
...continued...
Just deleted saved voicemails and tried again. Still no dice.

Persistent voicemail notification

I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?

Headcase_Fargone said:
I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?
Click to expand...
Click to collapse
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.

timskyline86 said:
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.
Click to expand...
Click to collapse
Well that's the rub. I called T-Mobile long ago and had them turn off voicemail altogether. I use Google Voice exclusively.
Edit: I should mention that it did this on both the stock ROM and CM10.1, though on CM it didn't start until after I rebooted the first time.

I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.

sn0warmy said:
I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.
Click to expand...
Click to collapse
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?

Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.

darkamikaze said:
Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.
Click to expand...
Click to collapse
I haven't had any GV voicemails at all since powering on the Nexus 4 for the first time, either old ones or new.
I did change the voicemail setting to Google Voice in dialer settings then cleared data on the dialer app. That made it disappear... for now.

Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Click to expand...
Click to collapse
I had exactly the same problem after swapping SIM card to my nexus. My voicemail was disabled. Every time I call it I was forced to press * key and enter 10 digit number. I had to call T-Mobile to solve notification icon problem. They set up my voicemail again and left a message. After that I called and listened it, so the problem is gone now. Hope this will help you
Sent from my Nexus 4 using xda app-developers app

Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Click to expand...
Click to collapse
Wipe cache and dalvik cache then fix permissions. After rebooting I bet it will be gone.

OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.

I have the same issue, I am on Fido (Canada). I have the persistent icon every-time my phone reboots... I do have a voice mail, and I have no messages on it. I even tried calling myself from another phone, leaving a message and using my N4 to delete it, but it still there and persistent. I don't recall having that issue on my previous phone... (Gnexus)
I've also noticed that if gapps aren't flashed, the icon isn't there...the moment I flash google apps...it appears..
Any solution would be highly appreciated...

I've ran into this a few times and it's not always google voice, sometimes it's your carrier voice mail, you can also try setting your phone back to carrier voicemail, calling and leaving a message and then deleting it. It's fixed an issue on my work phone a few times.

codesplice said:
OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.
Click to expand...
Click to collapse
Quick follow-up: My second attempt with T-Mobile support was much more successful. Within about ten minutes I had gotten my voicemail turned back on, a test message cleared (along with the notification), and the voicemail service disabled again.
From some reading around the web, it seems that new SIM card activations with T-Mobile default the Message Waiting Indicator (MWI) to On, I guess in an attempt to get you to set up your voicemail service ASAP. They unfortunately didn't have the foresight to automatically disable that if the SIM is activated on an existing line with no voicemail service. Oh well, that was easy enough to fix

I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.

CZ Eddie said:
I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.
Click to expand...
Click to collapse
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.

ohiog said:
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.
Click to expand...
Click to collapse
Do you mean in Settings / Application Data?
I tried that and it did not clear the indicator.
I needed to call T-Mobile, have voicemail turned back on, clear the indicator, and then call back and have them disable my voicemail service again so my calls would be redirected to my GVoice mailbox.

You should cancel it at your mobile operator. I had the same problem
Sent from my Nexus 4 using Tapatalk 4

Voicemail Icon Won't Go Away

I am using the G4 Play on Sprint. Everything is working well except for the voicemail icon. The icon will appear when I don't even have any voicemails. I have tried to call into my phone, leave a voicemail hoping that the icon will go away after I have listened to it, but that does not work. Clearing the data on the Phone Services app will work temporarily, but if I restart the phone, update the PRL, update device config, the icon will come back. Any suggestions on resolving this issue will be appreciated. Thanks!

No luck yet. I have spoken to a few Sprint reps. Went through some troubleshooting to no avail. A service ticket has been opened. Here are some things that I have tried:
Sprint has reset my voicemail. That did not work. Re provisioning my account, whatever that means. The voicemail icon returned after reboot.
Booted into safe mode. Icon still remains.
Left myself a voicemail, listening to it, then deleting it. That works, then after reboot or PRL update the icon returns.
Clearing the data and cache on the Phone Services app. That works, but the icon returns after reboot.

There is still no resolution. I have noticed that if there is more than one voicemail and I restart the phone, update the PRL, the voicemail notification will only show 1 message. This is becoming very frustrating.

I forgot to mention that I did do a factory reset and the issue still remains.

My issue has been resolved. As I said before a service ticket was opened. I spoke with a higher up technical service rep, and they noticed some sort of erroneous voicemail message that was triggering my voicemail notification. I thought this was already done before, but they removed the voicemail service from my account and removed that erroneous voicemail that was on the back end. Then they re added voicemail to my account. I rebooted my phone, set up my voicemail again. I rebooted my phone a few times, and updated my PRL a few times to verify that the notification would not come back. Whatever Sprint did to fix it, they fixed it. The advice I would give anyone with this issue is to call Sprint and have them generate a service ticket to move it up the chain. Clearing app caches, leaving yourself voicemails then deleting them, and doing factory resets is only a temporary solution. I hope this helps to anyone with this problem.