[Q] How to see logs ? - Hero, G2 Touch General

Hi There,
i have HTC HERO G2 by T-Mobile Uk , i have unlocked it and using it since last 1 year , now one day i have got a message that system needs to be updated so i have said yes and i restarted my device and started installing new updates however it then stopped showing me error icon but no message and it was doing nothing so i have to switch it off and then switch on it restarted and didnt get any updates i want to know if there is a way to get the logs ? also i have ROM version 1.5 and if i want to upgrade to 2.1 is it that i have to be root ?.
i am not able to get updates from T-MOBILE site as getting message the upgrade is not for this device.
Please help
Thanks in Advance

no pointers folks ?
Regards

Check the HTC website. You cannot upgrade directly from 1.5 to 2.1 using ota as far as I know. So update to the latest ROM available for your carrier from the HTC website and following that you should be able to get the ota update properly.
Sent from my HTC Hero using XDA App

How to see logs (SOLVED)
Hi there,
thank for seeing and replying to my post for anyone who is having the same problem as i had please visit below t-mobile fourm , i am now running 2.1
support.t-mobile.co.uk/discussions/index?page=forums&topic=80103858b57ca20129d39efda6007d96
Regards

Related

WM6.5 for TD2 India Version

Hello All,
Does anybody know when HTC is planning to release the WM6.5 update for phones sold in India??? The UK site is not allowing me to download the update if I give my phone's serial key...
--Ashwin
Following is the email i got when i contached HTC few days back regading the same.
Thank you for contacting HTC Email support.
As per your email, you want to know about the windows 6.5. We would like to inform you that Microsoft launched the Windows 6.5 on Tuesday, but currently for your device no up gradation available yet. As it is available you will find this information from our website www.htc.com/in.
In case of further queries, please feel free to contact HTC. We will be glad to assist you.
Thank you and have a nice day!
HTC
Hotline: 1800 11 33 77
Service Hours: 9.30 AM To 5.30 PM (Mon - Sat)  
HTC is NOT planing to upgrade TD2 in India - As per a CALL with HTC...
I was abvle to download from Europe site. (http://www.htc.com/europe/)
You can also try or get any WWW rom and install. That should work.
PS: The India site is maintain by HTC Twain group
Thanks.
South Africa is also not going to be getting an upgrade by the looks of things... i find that ridiculous. why not just let us install the UK versions...it's the same language after all...
sigh.
Why this stepmotherly treatment to some countries?
Btw, has anyone downloaded the UK version? Does it work?
prabhat said:
HTC is NOT planing to upgrade TD2 in India - As per a CALL with HTC...
I was abvle to download from Europe site. (http://www.htc.com/europe/)
You can also try or get any WWW rom and install. That should work.
PS: The India site is maintain by HTC Twain group
Thanks.
Click to expand...
Click to collapse
How did u manage to get the serial no. accepted????
If u have a European device serial no. then plz share with us as it would be helpful in upgrading our TD2's..
lovemeeveryone2009 said:
How did u manage to get the serial no. accepted????
If u have a European device serial no. then plz share with us as it would be helpful in upgrading our TD2's..
Click to expand...
Click to collapse
HT97TL102778 appears to be working.
Has anyone installed a UK / Europe ROM on an Asiapac device? Does it work?
Called up HTC customer care number 1800113377
asked them about "when we will get the update?". Lady on the phone clearly said "we ARE going toget the update". we just have to wait little bit more.
the update is ready with them and it is the HTC HQ's call when to release the update.
bottom line is "wait and watch http://www.htc.com/in/support.aspx"
Regards,
Geo
I wrote to them, and this is what I got:
Sir, We understand that you want to Windows upgrade for your HTC Device .
Regarding, But we like to inform you that Currently windows update for your HTC mobile is not available for India. As it is available you will find this information from our website www.htc.com/in.
You can also call our Call Center at: 1800 11 33 777 .
if you have further questions.
Thank you once again for your continued patronage.
hi again guys. South African ROM released end of last week. www.leaf.co.za
i've heard from a few of my Indian friends (living in S.A) that they were able to access and download the official ROM with their phones that came from India (after registering).
maybe that works for you guys?
Hi
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin
kkashwin said:
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin
Click to expand...
Click to collapse
did u successfully updated ur device???
Update Failed
I guess my happiness was short lived - after a couple of steps the updater failed saying invalid vendor ID - nearly gave me an heart attack - the phone was showing some multicolored screen... - At least it did boot back to WM 6.1 later...
Please post if anyone else has success in updating the phone...
--Ashwin
6.5 upgrade
This is wht i got from HTC ,
Dear Mr. Mathew,
Thank you for contacting HTC Email support.
As per your email, you want to know about the windows 6.5. We would like to inform you that Microsoft launched the Windows 6.5 on Tuesday last week, but currently for your device no up gradation available yet. As it is available you will find this information from our website www.htc.com/in.
kkashwin said:
I guess my happiness was short lived - after a couple of steps the updater failed saying invalid vendor ID - nearly gave me an heart attack - the phone was showing some multicolored screen... - At least it did boot back to WM 6.1 later...
Please post if anyone else has success in updating the phone...
--Ashwin
Click to expand...
Click to collapse
DAMN! i'm sorry to hear about your scare...i kinda feel responsible, having suggested the idea!
may I ask why you are avoiding installing a cooked or even OFFICIAL (as in UK version) ROM? are you worried about guarantee? or the risk of damaging your phone? Because if so, then i am gladly willing to walk any1 through the steps you need to take to get it running.
Guide me pls..
drag-on.. i'll b happy if u could guide me thro the steps , i was kinda scared to install a cooked rom on my HTC diamond2 till now coz while trying to do the same with my HTC touch i bricked my mobile a year back..
and i couldnt find a proper step by guide for doin this.. in every thread regarding the same somebody or the other is getting into problems..
so pls illustrate a proper step by step guide on the procedures of installin a ROM on a factory HTC touch diamond2..
I'll be glad to. what i would then rather do is send you a private message with the steps, so that we don't clutter the forums and have snide comments from senior members about how "easy" it all is. (they ARE right, but i know the first time is scary)
i'm going partying now, but i'll be glad to send you (and any1 else who asks for a private message) step by step instructions tomorrow.
what you can do in the mean time, is have a look at which ROM you think you might want (i'll add my suggestions anyways) here:
http://forum.xda-developers.com/forumdisplay.php?f=486
thanks dude..
thanks for the help dude.. i'll go thro that documents now..
lookin forward to ur message..
kkashwin said:
Just tried registering at the SA HTC site - it works - was able to download the ROM...
--Ashwin
Click to expand...
Click to collapse
Have you installed it Ashwin? Does it work? I tried the european WWE and it says my device is not supported
6.5 upgrade
I upgraded my d2 with Asian wwe release after doing HARDSPL and it is working perfact
--shailesh

1.6 ???

Hi all, i just wanted to know how a guy at work has the same phone as me on orange and has not updated any roms etc and has firmware 1.6 on his ??? as well as a new market place app ???
He said he got a over the air update ??? (what the hell is this)
ive looked at the htc web and orange but the only rom to download is the one i have , have tried generic but get the customer id error
any ideas on how to update my phone to orange 1.6 firmware would be great my phone details are as follows
thanks in advance, chris
Your sig says "Firmware: 1.6" yet you want to upgrade to 1.6? Am I missing something?
My mistake it should say 1.5 on my signature just edited it now
I don't know where his phone and firmware came from, but there is no *official* 1.6 (Donut) firmware for the Hero.
HTC are going to provide an update to the Hero, but it is going straight from 1.5 to 2.1, skipping 1.6 and 2.0.
Regards,
Dave
Ok thanks Dave are there any details on when that will be ??? And what is over the air update ???
crz15 said:
Ok thanks Dave are there any details on when that will be ??? And what is over the air update ???
Click to expand...
Click to collapse
The clue is in the words.
1. Update
2. Over the air.
An 'update' that is delivered 'over the air'.
Phew
An OTA update is one that is automatically sent to your phone via your service provider. Depending on how you phone is set, this may be automatically installed and activated or you may get a prompt asking you if you want it.
Go to Home/Settings/Security/Firmware download to find this setting.
i have htc followed in twitter, and about a month ago (i think) htc tweeted that a certain company would be sending over the air updates.. so anyone who bought a hero from them would recieve the update as long as they had service..
it probably is 1.5, but they called it 1.6 because they no it wont interfere since htc will be skipping 1.6, and also it allowed customers to check and see if they got the update ( if they left it 1.5, customers would be like.. "did i get it!?"
crz15 said:
Hi all, i just wanted to know how a guy at work has the same phone as me on orange and has not updated any roms etc and has firmware 1.6 on his ??? as well as a new market place app ???
Click to expand...
Click to collapse
can we have a picture, screenshots, a rom dump?
IF...
IF..
If it is really Android 1.6 that is on your friends Hero!!!
Can the Dev some how ....magically...
give it to the rest of the hero community??
ok.. I am awake now... what a dream!

[NEED HELP VERY BADLY] Regarding Android 2.1 Update

Hi all
Everybody seem to be getting the update except for me :-(
I m using a debranded Orange(UK 2.73.61.66) Hero in India. And I rooted it and was running V ROM 10.3.2 peacefully. But I went back to my stock ROM(did RUU update) to get the official update. which is not happening at this moment.
So, first question, Am I supposed to get the update now..?? (Because HTC.com/uk site tells that its being released)
Second, whats that date trick again..? which everybody seems to be talking
And Sorry for creating a new thread, Didn have patience to search through all other threads
harsha_aithal said:
Hi all
Everybody seem to be getting the update except for me :-(
I m using a debranded Orange(UK 2.73.61.66) Hero in India. And I rooted it and was running V ROM 10.3.2 peacefully. But I went back to my stock ROM(did RUU update) to get the official update. which is not happening at this moment.
So, first question, Am I supposed to get the update now..?? (Because HTC.com/uk site tells that its being released)
Second, whats that date trick again..? which everybody seems to be talking
And Sorry for creating a new thread, Didn have patience to search through all other threads
Click to expand...
Click to collapse
forward month and the year. Restart and wait.
You should have 405 prior to getting 2.1. Rather, you have 61...
You don't even need to restart - as soon as the phone figures out that its internal date is over two weeks after it last checked, it will check for update again. Mine did within 30 seconds after changing the date.
Only reason why this might not work is if you advanced the date before - in that case, you need to advance it even further.
ticho said:
You don't even need to restart - as soon as the phone figures out that its internal date is over two weeks after it last checked, it will check for update again. Mine did within 30 seconds after changing the date.
Only reason why this might not work is if you advanced the date before - in that case, you need to advance it even further.
Click to expand...
Click to collapse
Thanks for the reply guys. But was just wondering whether there is combination of brand and place to get the update. Like if u have Orange branded and u need to be in UK or something like that. (Coz I m in India, Strangely Indian versions have already received the updates)
FYI I have advanced the date to August..!! Still no luck :-(
If I read the numerous thread correctly, Orange UK users with carrier-crippled handsets don't see the OTA update at all yet. Someone correct me please if I'm wrong, though.
There is already a thread ** Official 2.1 UK UPDATE Thread ** .
Keep posts in the same area regards to this update then everyone can find it.
ticho said:
If I read the numerous thread correctly, Orange UK users with carrier-crippled handsets don't see the OTA update at all yet. Someone correct me please if I'm wrong, though.
Click to expand...
Click to collapse
Yeah. Its true that they have not released the update for Orange Hero's. But I have seen threads where people did mention of receiving updates for Orange Hero.
So was just wondering

[SOLVED] Can't Update to Froyo 2.2 ?

Hi,
I rooted my phone back a few months back and was not happy with it so i ended up going to shipped roms and unrooting the phone and intsalling the following RUU: RUU_Buzz_HTC_WWE_1.37.405.1_Radio_13.53.55.24H_3.35.19.25_release_151892_signed
I have since been reading online that HTC released an update now to Froyo 2.2 for Wildfire but for some reason it says no updates found. I was told by installing the RUU above i will get all OTA updates from HTC but it is saying no updates available
Can someone please advise why i can't get the Froyo 2.2 update ?
It was originally a Vodafone but was told the Vodafone update will be much longer than waiting for it from HTC, i wish i did not bother and kept my Vodafone as they had the update first apprently. I still don't understand why it won't update. Maybe theres something i can do? am i rite in thinking i cannot root the phone again to install latest RUU from Shipped-Roms?
Thanks
anyone please?
I will be gutted if i can't update to Froyo 2.2 one way or another. I don't know if i'm rite but i am sure i was reading back several weeks ago you cannot root a phone more than once, that RUU from shipped-roms was what i was told to download (ruu in first post) as i was told it would receive OTA updates from HTC but it keeps saying no updates available.
Thanks for any help/advice.
Sorry to sound a pest but does someone know what i can do to get the Froyo 2.2 on my phone?
Thanks
SOLVED
Hi,
Just to post back i managed to update manually. The reason why it would not update was because when downloading the RUU from shipped-roms using FireFox it was not downloading the whole file. I then tried in IE and it downloaded the full file. All updated and working

Bell HTC Legend not seeing 2.2 update

Hi,
I have a locked HTC Bell Legend, which as some of you might know is now upgradeable to 2.2 via an OTA update as of last week.
The problem I'm having though is that my phone isn't seeing any updates (gives the "your phone is up to date" popup when I check). I have tried rebooting, going through wifi, using *#*#checkin#*#*.
Does anyone have any ideas or know of a place I can manually install the update?
Thanks for any help.
You can either root your Legend and install a custom FroYo ROM or go to the following website and install the Bell 2.2 rom.
http://www.shipped-roms.com/shipped/Legend/
Thanks!
I've never installed a ROM this way before, can someone point me to a helpful guide? I searched around a bit and didn't find much.
EDIT: to clarify, the links above are to the official Bell 2.2 ROMs, but doesn't have the RUU. I can't find any resources on how to install an official ROM release without RUU on a locked phone.
make a gold card, download the htc 2.2 world wide english edition update, with the gold card in your phone runt the update, it worked for me i installed 2.2 a month ago without rooting my phone. I have also sim unlocked my phone.
when its done put in the apn data for your carrier and your good.
addition to first post:
im also with Bell.
email me and i will send you the link for the one step gold card.
I *do* get the update, but it fails because I removed some of the stock apps.
I've been trying to find the APKs for these (yes, I know, I should have made a backup).
Does anyone have, or can point me in the right direction for getting these apps back ? In particular the stock (DCSSTOCK.apk) and twitter apps.
Thanks,
Rob.
You can switch the rom.zip inside the ruu with any other official rom I think. If you don't want to make a gold card.
Sent from my Legend using XDA App

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