Database Users

I think I may have bought my girlfriend a stolen HD2...

My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...

Well, you could always call T-Mobile and ask them if it was reported stolen ....
Don't think they will call the police on you , If you tell them you are going to , but I bet they will want to take your name, just in case ...

Lol this whole thread seems shady as hell.
Sounds like the OP might be trying to fish answers for his own endeavors...

lol, i know. it sounds pretty bad, but i assure you, that's not the case.

they can tell if it's stolen. they can tell if more than one person has the same IMEI number. whoever was using the phone will have that IMEI on their account, and if your gf puts her sim card in it, they will be able to see the IMEI from the phone. that's done on purpose, so that if someone does report a stolen phone, and the IMEI turns up on another account, they can flag it. however if it was not reported stolen, then there isn't much they can do as they don't know whether or not the original owner sold it to you or a shady guy on craigslist sold it to you, so reporting to the authorities would be pointless for them, as it may have been a legal transaction. as for calling them, they're probably not going to give you the info if that IMEI is registered in their system, they may not even tell you if it is. but if it has been reported stolen, and the IMEI shows up under a different account it will probably be flagged, I'm not sure what would happen at that point. More than likely rather than calling the authorities they'll just cut off the service to the phone.

Try a prepaid sim card and see if it was IMEI blocked?

well, we put her sim card in it and nothing has happened so far. i suppose it was legit.

If you got it with box, supplies and cables its very low chance that it stolen. Actual price in my local craiglist is really low, but it doesn't mean that most of all are stollen

tmobile dont care if the phone stolen or not. it doesnt really matter.

Slash8915 said:
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Click to expand...
Click to collapse
If that were possible I would like to think they would have told me when my TouchPro2 got stolen... The fact that they didn't mention anything like that leads me to believe they can't tell just by the sim card.

i buy/sell phones on craigslist almost weekly and put my sim in all of them
when i call t-mobile to change the internet plan they always ask me where i bought the phone. i always say from t-mobile and they never say anything about it. guess they cant really tell

hope this helps
Slash8915 said:
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Click to expand...
Click to collapse
Hi,
I'm not in the US but i always purchase phones from US and UK on ebay.
Always when i buy phones which are doubt to be stolen or reported as stolen i use this site www.checkmend.com.
They are even recommended by ebay. They claim to have a connection to a database that has all the information on Mobile Phones, Laptops, GPS navigators, etc. Which they can track by the serial number.
In your case you will need to provide them with the IMEI number of your phone and they will give a report on the status of the phone and past owners if they are registered. (they send this report by email instantly. they charge you USD 2.99 for this service. i thinks its quite worth than the risk.)
in my experience I've tried this service twice and a HD that i bought from the UK was returned with a report that said "This item has been blocked during its lifetime by one or more UK network(s)." which means it was reported lost or stolen.
and i even tried my HD2 which i'm using currently which i got from US cos i didn't get any box or accessory with it. But the report came out clear and i am in peace of mind.
Hope this helps.

ruwan7 said:
in my experience I've tried this service twice and a HD that i bought from the UK was returned with a report that said "This item has been blocked during its lifetime by one or more UK network(s)." which means it was reported lost or stolen.
Click to expand...
Click to collapse
usefull site. does it give any detail? i blocked my last phone thinking i'd lost it, 4 weeks later it turned up in a friends sofa, so i had them un block it and used it for another 18months.
i guess that would give the response you gave above..

Someone mentioned the IEM number that is the way they can tell if its stolen. So when and IF you ever take your phone into the store to have the useless sales people help you solve some problem. That is how they will know if its stolen. If there is a way to tell by electronic signal Tmobile simply doesnt care. I asked when I bought mine and they told me to get insurance. I asked how do you know if I dont just keep the phone and get a new one for 100 bucks. IEM number shows up was their answer.

Your IMEI and sim info are constantly broadcast about the cell network, you don't have to go into a store for this information to be picked up.
http://www.numberingplans.com/?page=analysis&sub=imeinr is one of the most common websites for checking your IMEI number (it's free), but do be careful with posting your IMEI/Serial number online at any site. Some are looking for valid IMEI numbers to use illegally.

Damn those shady Craigslist guys...

c2tmdsn said:
when i call t-mobile to change the internet plan
Click to expand...
Click to collapse
I could be mistaken but I believe that if you select the G1 unlimited data plan, then any smart phone you have after that will not need to be updated...I am using the G1 plan with my HD2 and it works fine. So maybe you can avoid lying to them.

Found a Mytouch Slide

Okay guys, i have a Samsung Galaxy S Phone. However i went camping this wekkend with my girlfriend and found a mytouch slide, a few scrathes but it turns on after i charged it but the imei seems to have been blacklisted. since it has a password i was unable to check anything or contact information but the phone itself does not work after reading that once an ime gets blacklisted, there is no going back.
so my question is.
since ill be going overseas, it would make a good present somehow if the imei is only blocked in the US. So id like to comfirm this that whenan imei is blacklisted, its only in the us and will work in other countries such as ecuador which is where im going.

minogue said:
so my question is.
since ill be going overseas, it would make a good present somehow if the imei is only blocked in the US. So id like to comfirm this that whenan imei is blacklisted, its only in the us and will work in other countries such as ecuador which is where im going.
Click to expand...
Click to collapse
You could turn it in, as its a serial numbered product it has a decent chance of making it back to its rightful owner. If you lost your phone would you want someone to try and get it back to you or to take it to another country to give away as a "gift"?
Moral speech over... The list of blacklisted IMEI isn't normally shared across countries, I would imagine it would be fine in ecuador.

falken98 said:
You could turn it in, as its a serial numbered product it has a decent chance of making it back to its rightful owner. If you lost your phone would you want someone to try and get it back to you or to take it to another country to give away as a "gift"?
Moral speech over... The list of blacklisted IMEI isn't normally shared across countries, I would imagine it would be fine in ecuador.
Click to expand...
Click to collapse
Hmm. Well it could make it back but will it really?? If i go to tmobile you think they will really return it knowing it wont work any longer and there is no way it will get unlisted.

minogue said:
Hmm. Well it could make it back but will it really?? If i go to tmobile you think they will really return it knowing it wont work any longer and there is no way it will get unlisted.
Click to expand...
Click to collapse
I have no knowledge of t-mobile, but I had an ameritech phone lost once and yes, someone turned it in to them and they mailed it back to me.
I can't image t-mobile would just pitch it in the trash and say ta hell with the customer.
If the person filed a police report and you turned it in to the police it would also make it back that way.
Lost/stolen property does often get returned when recovered. Its just that most stuff gets thrown away, sold on ebay, used, or given to someone else instead of being turned in.

Belive me they will get it back to the owner. U should turn it in like the other dude said wouldnt u want someone to do that for you.
Sent from ROOTED MyTouch Slide

I'm no expert, but I'm sure once a phone gets returned to a carrier and they return it to the original owner, they can PROBABLY un-blacklist the IMEI number.
But seriously, if I lost my phone I would be eternally grateful if someone were to turn it in.
Just do it for the karma, man.

Send It Back
Just for the fun of it I asked T-mobile and they said that they DO and WILL return the phone to the owner if one is mailed back to them. The girl said they will contact the owner if they are still one of thier customers. If not they will mail it to the last known address. Just a FYI. Return the phone and don't be so cheap to give a gift that someone else paid for..

Suntar said:
Just for the fun of it I asked T-mobile and they said that they DO and WILL return the phone to the owner if one is mailed back to them. The girl said they will contact the owner if they are still one of thier customers. If not they will mail it to the last known address. Just a FYI. Return the phone and don't be so cheap to give a gift that someone else paid for..
Click to expand...
Click to collapse
I assumed as much, thanks for clearing that up for the OP. Hopefully they decide to return the poor persons phone. Who knows what kind of information they have on there they would like back.

I Stopped by the tmobile Corp today since i was buying a case for my phone and getting an unlock request made for my vibrant. Anyway i gave the phone to a Store Manager but i dont think they were able to log in since it has a password. I guess they will figure it out how to get his information.... Anyway. Job done. I saved the Day and now off to get ready to leave the country and get wasteddd all day, everydayyy. Hahahaha

I work for T-Mobile. They will definitely try to get this phone back to the owner. This would make someones day - do the right thing and PM me if you have any questions.
Sent from my HTC Espresso using XDA App

T-Mobile
I work for T-Mobile Android/BB/PDA support and we can track down who the owner is regardless if its locked or not. You think your mobile number or IMEI are the only ways we can look up your account?.?

[Q] Question about general insurance terms.

Two quick questions about the insurance terms an conditions.
1. If you report it stolen or lost or whatever, do they send you a brand new phone after you pay the deductible or is it a refurbbed one?
2. If report it lost and order a new one, and you find the lost one(or you never actually lost it) do they deactivate the original one somehow?..or track it somehow?....or do they just accept your deductible and let you do whatever you want with them?

They send you what they have in stock at the moment. The longer a phone has been out the more likely you are to get a refurbished one.
The insurance company can't track it or do anything with it, you can do what you want with it and T-mobile won't care.
I advise reporting it lost, if you say it's stolen you have to submit to them a police report.
Good luck, let us know your results.

T-Fanatic said:
They send you what they have in stock at the moment. The longer a phone has been out the more likely you are to get a refurbished one.
The insurance company can't track it or do anything with it, you can do what you want with it and T-mobile won't care.
I advise reporting it lost, if you say it's stolen you have to submit to them a police report.
Good luck, let us know your results.
Click to expand...
Click to collapse
Thank you. Helpful information. Have you personally reported lost phone before?

T-Fanatic said:
They send you what they have in stock at the moment. The longer a phone has been out the more likely you are to get a refurbished one.
The insurance company can't track it or do anything with it, you can do what you want with it and T-mobile won't care.
I advise reporting it lost, if you say it's stolen you have to submit to them a police report.
Good luck, let us know your results.
Click to expand...
Click to collapse
I'm not sure but I'd be surprised if T-Mobile didn't blacklist lost /stolen phones.
Sent from my HTC Glacier using XDA App

Jaskwith said:
Thank you. Helpful information. Have you personally reported lost phone before?
Click to expand...
Click to collapse
I have not personally, but I worked at T-mobile up until a couple of weeks ago.
Your insurance isn't through t-mobile, so they don't care if you now have another one all of the sudden. Your insurance will only allow two phone replacements in a year because they can't actually blacklist or stop the phones.

T-Fanatic said:
I have not personally, but I worked at T-mobile up until a couple of weeks ago.
Your insurance isn't through t-mobile, so they don't care if you now have another one all of the sudden. Your insurance will only allow two phone replacements in a year because they can't actually blacklist or stop the phones.
Click to expand...
Click to collapse
Wrong! The phones can be blacklisted. Honestly if you do find its best to report it BC if you start using that old one or sell it then asurion can and will prosecute for insurance fraud.

sk337sk337 said:
Wrong! The phones can be blacklisted. Honestly if you do find its best to report it BC if you start using that old one or sell it then asurion can and will prosecute for insurance fraud.
Click to expand...
Click to collapse
I just have a question, cause I'd like people to be clear about what they're saying.
How would Ausrion even know if you sold it?
I mean, I could understand you finding the phone and using it again..cause maybe that could be tracked. (Maybe.)
But what could be done about selling it? That makes no sense.
Unless you try to sell it by posting "Selling my supposedly lost phone" on the TMobile forums.

nguyendqh said:
I just have a question, cause I'd like people to be clear about what they're saying.
How would Ausrion even know if you sold it?
I mean, I could understand you finding the phone and using it again..cause maybe that could be tracked. (Maybe.)
But what could be done about selling it? That makes no sense.
Unless you try to sell it by posting "Selling my supposedly lost phone" on the TMobile forums.
Click to expand...
Click to collapse
I am not sure what they actually do, but in theory it's pretty easy.
You claim the phone is lost
TMobile blacklists the phone's IMEI
Someone tries to register the phone on the TMobile network
TMobile and/or Asurion go after the account holder for the associated SIM
They show they bought it from you
No profit

chrisjs81 said:
I am not sure what they actually do, but in theory it's pretty easy.
You claim the phone is lost
TMobile blacklists the phone's IMEI
Someone tries to register the phone on the TMobile network
TMobile and/or Asurion go after the account holder for the associated SIM
They show they bought it from you
No profit
Click to expand...
Click to collapse
The phone can be unlocked to use on any provider.
So...wouldn't selling it as an unlocked phone give you a better chance?
And you could sell it to a friend and have them say they bought it from off the internet or at a pawn shop or anything.
I just don't think it's that precise. (Who knows maybe it is.)
Anyway. I'm not trying to prove there's ways around it. I just wanted to understand the statement better.
And is blacklisting a phone's IMEI a new thing? Cause I've had phones stolen in the past that ended being in use by other people. Nothing ever happened there. (And I know that because I found out who stole the phone.)
*Just curious by the way, not trying to start a heated conversation or anything.
Thank for the info!

The insurance companies are NOT as dumb as you think they are. Insurance fraud is a booming business and companies are always looking to minimize their losses against fraud.
I know this because one of my specialty fields includes loss prevention and fraud. They can and will blacklist your IMEI number and despite your noble efforts to sell to a friend who magically ends up buying that very same phone off craigslist [unbeknownst to you ] will get you in trouble.
Do the smart thing and heed the advice given here by people who know. Don't try to fool businesses or people who have been around the block way longer than your ingenious plan of trying to net an extra phone.
You're better off slipping in the Taco Bell parking lot and claiming an injury.

CBConsultation said:
The insurance companies are NOT as dumb as you think they are. Insurance fraud is a booming business and companies are always looking to minimize their losses against fraud.
I know this because one of my specialty fields includes loss prevention and fraud. They can and will blacklist your IMEI number and despite your noble efforts to sell to a friend who magically ends up buying that very same phone off craigslist [unbeknownst to you ] will get you in trouble.
Do the smart thing and heed the advice given here by people who know. Don't try to fool businesses or people who have been around the block way longer than your ingenious plan of trying to net an extra phone.
You're better off slipping in the Taco Bell parking lot and claiming an injury.
Click to expand...
Click to collapse
Think I could get some more detail about slipping in the parking lot of Taco Bell?

Asurion watches your account and tracks people down if they see someone you talk/text has the imei of your "lost" phone. Trust me don't lie to insurance companies

But if you sell it on Cl and report it lost at a bar...? What can they prove?
sk337sk337 said:
Asurion watches your account and tracks people down if they see someone you talk/text has the imei of your "lost" phone. Trust me don't lie to insurance companies
Click to expand...
Click to collapse
Sent from my MT4G running Gingerbread

So they actually blacklist imei numbers?
Sent from my MT4G running Gingerbread

Jaskwith said:
So they actually blacklist imei numbers?
Sent from my MT4G running Gingerbread
Click to expand...
Click to collapse
Yes they do.
Sent over HSPA+ using XDA app.

Jaskwith said:
So they actually blacklist imei numbers?
Sent from my MT4G running Gingerbread
Click to expand...
Click to collapse
I also noticed your sig says your MT4G is running Gingerbread. Wanna explain?
Sent over HSPA+ using XDA app.

Well its cm7... basically gingerbread.
CBConsultation said:
I also noticed your sig says your MT4G is running Gingerbread. Wanna explain?
Sent over HSPA+ using XDA app.
Click to expand...
Click to collapse
Sent from my MT4G running Gingerbread

Better not do that. Just don't lie to insurance companies

I'm not advocating fraud, but last time I checked the two big US GSM providers (AT&T and T-Mobile) don't utilize an IMEI blacklist. I checked because I had a phone stolen from me and I asked T-Mobile to blacklist the IMEI and they told me that they can't (or won't) do that. They said the best they could do was deactivate the SIM card to prevent the thief from running up my bill. After doing some digging, I discovered reports of many AT&T customers with the same experience.

moto211 said:
I'm not advocating fraud, but last time I checked the two big US GSM providers (AT&T and T-Mobile) don't utilize an IMEI blacklist. I checked because I had a phone stolen from me and I asked T-Mobile to blacklist the IMEI and they told me that they can't (or won't) do that. They said the best they could do was deactivate the SIM card to prevent the thief from running up my bill. After doing some digging, I discovered reports of many AT&T customers with the same experience.
Click to expand...
Click to collapse
that is absolutely true. USA gsm carriers have 0 interest in blacklisting for obvious reasons = more money in their pocket. You get to buy a new phone for more money and whoever steals/find the phone gets to pay the company even more money.
I have no idea what insurance companies will do, though, but I've reported a lost phone, which I'm sure someone is still using, got a replacement and never heard word of it being tracked down or something.
Best advice I have is call assurion and ask if, in case your phone gets lost, if they'll do anything to retrieve it. My guess would be a resounding NO unless you have a police report, a subpoena and a lot of time to waste on this.

HTC G2 TM Question Lost Phone

Hello I have a HTC G2 and i lost it a few days ago so i reported it to tmobile and they sent me a new one
Now after receiving the new one My friend cleaning out his car found the phone and called me letting me know
My question is can i use this phone still even though i have a new one
is there a way to mod the phone so that TM will not know its the one i reported lost.
Please let me know as i will like to give this to my daughter thanks.

I'm guessing they would have the ESN/IMEI of the phone marked as bad so it cannot be used or activated anymore by a thief if it was stolen. There may be a way to get it work, but it would probably be illegal =/

what will be the procedure as if its a sim card how would they now what phone it is

Well, the most honest thing to do would be to call TMobile and ask which one they want back.
A less honest thing to do would be to call 611 from the old phone, which will probably work, say you found this phone and would like to know where to send it. At least you get to keep the newer phone.
Or, you could keep both and see if the old one is usable using a different SIM. But what kind of example does that set for your daughter?
Sent from my T-Mobile G2 using Tapatalk

Well I understand sending the phone back will be good but as i spent 150 dollars to get the replacement. I was told it will not be refunded so whats the point of sending it back.
I figure since i have a few tm phones and at times i switch phones it will not be a problem.
Well if putting custom software will that hide the phone as they say rooting the phone is not exceptable and you can void your warrenty. And when putting custom roms they never now also apps that are downloaded.

storres6981 said:
what will be the procedure as if its a sim card how would they now what phone it is
Click to expand...
Click to collapse
The ESN/IMEI are hard coded in a very deep level of the phone software somehow I think, so it doesn't matter what SIM you have in it; the network knows its being used. I'm sure there are [illegal] ways to change the ESN
For example if you look at phone people sell on Ebay, they are always labeled as "Clean ESN" or "Bad ESN". The bad ones are phones reported as stolen, etc and won't be able to be activated no matter what.

c00ller said:
The ESN/IMEI are hard coded in a very deep level of the phone software somehow I think, so it doesn't matter what SIM you have in it; the network knows its being used. I'm sure there are [illegal] ways to change the ESN
For example if you look at phone people sell on Ebay, they are always labeled as "Clean ESN" or "Bad ESN". The bad ones are phones reported as stolen, etc and won't be able to be activated no matter what.
Click to expand...
Click to collapse
This is correct. If you've reported the phone lost/stolen, or the phone is associated to a delinquent or unpaid account, the provider (T-mo) will mark the phone as such, and the phone will not work with any other SIM card. So its only worth what it could be sold for for parts...
You spoke of rooting the phone, this won't clear the ESN, and this really isn't something we talk about at XDA (or most other reputable forums, for that matter) because it is highly illegal/frowned upon/etc.. Really no need for this thread to go in that direction...
Now the right thing to do would to call T-mo and ask which one they wanted back... maybe you can work something out with them even though they cant do a full refund. It would also mean that your account wouldnt be docked the cost or mark of having been given a phone under warranty, because most plans only allow a certain number of claims per time period.

Not true...you could change the esn and imei on blackberry. I did it because I was in the same situation. I just wanted to give mine to my bro. I'm sure if you could on blackberry you can with android. Android is more open I would think
Sent from my T-Mobile G2 using Tapatalk

popimp315 said:
Not true...you could change the esn and imei on blackberry. I did it because I was in the same situation. I just wanted to give mine to my bro. I'm sure if you could on blackberry you can with android. Android is more open I would think
Sent from my T-Mobile G2 using Tapatalk
Click to expand...
Click to collapse
Never said you can't, just said its something we don't talk about here.

It should still work on networks outside of the USA (or which ever country it is you're in). So I suppose you can unlock and debrand it and sell it to someone abroad.

Have you tried putting your replacement sim on the old phone? You really should call tmobile to see what can be done.
Sent from my T-Mobile G2 using Tapatalk

It will work just fine. I did the same thing and I asked the lady that worked for the phone's insurance before I ordered my replacement what would happen if I found it and she said you have 7 days to send back the replacement for a refund. She said if I find it after the 7 days it would work and be 100% usable but I wouldn't be able to send in the replacement for the refund... it is currently being used with no issues right now actually.
Sent from my T-Mobile G2 using XDA App

My phone is marked as stolen? Wtf?

So I got a new phone right from bell a month ago via their insurance thing when I broke mine. Worked great for a month. This morning it said something about incorrect sim and to contact bell.
Call them and they tell me it's stolen.
I take my receipt and the warranty thing in but the serials don't match and they want to keep the phone. I grab it and leave. I've taken my stuff off it. And been on the phone it bell for like an hour.
Has anyone heard of this before? Do I have any options besides smash this with a hammer and buy a nexus 5?is it possible to get a resolution from bell customer support?
Since when have they been able to disable a phone remotely like that. I don't like that they can do that.

Jeffrey000 said:
So I got a new phone right from bell a month ago via their insurance thing when I broke mine. Worked great for a month. This morning it said something about incorrect sim and to contact bell.
Call them and they tell me it's stolen.
I take my receipt and the warranty thing in but the serials don't match and they want to keep the phone. I grab it and leave. I've taken my stuff off it. And been on the phone it bell for like an hour.
Has anyone heard of this before? Do I have any options besides smash this with a hammer and buy a nexus 5?is it possible to get a resolution from bell customer support?
Since when have they been able to disable a phone remotely like that. I don't like that they can do that.
Click to expand...
Click to collapse
This is something you need to contact either the insurance company where you got your replacement phone or your carrier. They've been able to block ESN's for a while now....I know that they were doing it on Verizon, and I think AT&T does it now too...its probably just a matter of time before all do it. Helps prevent people from stealing phones if they know it can be disabled remotely by the carrier.

Heard there was a way to block ESN. but no way to unblock it. ...
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

erstad said:
Heard there was a way to block ESN. but no way to unblock it. ...
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This is basically what I'm being told.
Being given a run around. Basically they may or may not have made a mistake and I'm out of luck. All my different paperwork has three different serial numbers and none of them match the phone.
So how the f does that happen?
I wish *****ing to bell got any kind of results, I feel bad for the poor workers I am highly frustrated at even though they have no power.
I don't know what to do. The one lady said to sell it to Europe. Or make it a toy for my kid.
I dunno what to do.

Jeffrey000 said:
This is basically what I'm being told.
Being given a run around. Basically they may or may not have made a mistake and I'm out of luck. All my different paperwork has three different serial numbers and none of them match the phone.
So how the f does that happen?
I wish *****ing to bell got any kind of results, I feel bad for the poor workers I am highly frustrated at even though they have no power.
I don't know what to do. The one lady said to sell it to Europe. Or make it a toy for my kid.
I dunno what to do.
Click to expand...
Click to collapse
How did you pay for it? Maybe you can dispute it if you used a credit card...other than that you are out of luck I guess