Database Users

For those who can't connect with Kies

After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode. Connect your phone to the PC. Wait until MTP App show "Connected". Go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again, wait the MTP App on the phone to show you the message "Connected" and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I tried this both on x86 and x64 Windows 7 and it works for me.
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry

i cant wait to get home and try this... another 10h to go
but if this helps ur a geniues

celeronix said:
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode , go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
Click to expand...
Click to collapse
Will put this in the FAQ if we have some confirmations for its effectiveness

when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again

hondaguy said:
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
Click to expand...
Click to collapse
If you still have this problem, please try my method and tell me if it works

I had issues and I also tried this method. But it didn't help
Last thing I tried was to format the internal SD. That did the trick for me....

The biggest problem with getting the phone to connect to Kies is two fold:
1) MTP application will ONLY launch from the home screen (touchwiz screen). NOT from any app. drawer / launcher screen
2) If USB mode on the phone is set to Ask on Connection, MTP won't launch due to the USB app. being open (see 1) above)
If you set USB to Kies mode and then ensure you are on the home screen of the phone with nothing else running, Kies WILL connect

Also remember the 16+ size extension bug.
So a full wipe on ur I internal sd card is a good solution just make sure u back it up tour hdd

I also did a "Driver recovery" from Kies and it worked after that. Although MTP driver failed to install for me in this case.

Make sure to update to the latest version of Kies ( Now 1.5.1.0074.45 ) as this version seems far more reliable when connecting the phone

I recently discovered that the culprit of Kies continuously trying to connect to phone was caused by wrong MTP driver selected.
Under WinXP
After phone connected in Kies Mode..Go to Device Manager/Portable device..
If you see a device labeled as "MTP xxx or Portable device.." ,wrong MTP driver or older driver has been used..For my case, a Microsoft 2004 MTP driver was selected.
To fix it.
1) Do a manual driver update..for my case ,i let the driver wizard to search automatically..this round, another newer Microsoft driver was found..in fact 2 of them.. after installing the drivers(Microsoft 2006 MTP driver,2 are listed..). .Now Device Manager/Portable device listed "GT-i9000" ,Kies immediately found my phone.
Driver name that worked are "wpdusb.sys" and "wudfrd.sys" found under \windows\System32\drivers\..

celeronix said:
If you still have this problem, please try my method and tell me if it works
Click to expand...
Click to collapse
You must not understand English. The entire reason I posted a comment was to share how I overcame this issue, so that would mean I no longer have this issue

Probable Fix for Kies
Friends,
I have also faced the same problem (while connecting my SGS via Kies MTP was crashing). It used to work earlier so I started to remove Applications and data in the reverse order of Installation. After I removed "Dolphin Browser HD" and all saved bookmarks it started working.
This may be a probable solution if you also have Installed Dolphin Browser.
~Gaurav
India.

2 different issues.
MTP crashing on phone is independent from Kies on PC cant detect phone.

i couldnt use kies either but i wasnt worried as i hardly have free time now..
this was a simple fix and now it workes perfectly for me.
sorry about the late replay.
thanks

I'm glad that it works for you

try this
try #9 on
http://forum.xda-developers.com/showthread.php?p=8046872#post8046872

You might be interested in my little APK (SGS Toolbox). I first created it to have it read the product code from the nv_data file to allow you to check whether it has been modified after a firmware update. But now I added some extra options, of which one is the option to check whether there are new firmware updates available in KIES by issuing the same request KIES does when checking for new firmware. This way you don't have to connect your phone to your computer all the time to check for new updates in KIES. Note: It sends JM1 as the current firmware version to find the latest. I might send the actual phone's firmware version once I figured out how to find it. See: http://forum.xda-developers.com/showthread.php?t=778244

Thanks, I'll give it a try

Deleted. Wrong thread.

Rejoice MacOS fans - Kies for Mac finally arrived

Samsung.de I9000S support page lists Kies for Mac (Beta) available for download. Took a bit longer than expected, I guess...
Took a spin, so far so good - works as expected. Just note that for some reason you must reboot your device before connecting to get it work reliably. Also if you connected to Kies via Parallels, reboot before connecting via native MacOS app.
The only issue is that under Firmware panel it says that "Firmware related features will be available in the official version of Samsung Kies for Mac". But this could be also simply due to the fact that my device already has the latest firmware and somebody mixed up information messages.

AigarsJ said:
Just note that for some reason you must reboot your device before connecting to get it work reliably.
Click to expand...
Click to collapse
Do you have to reboot your phone every time ?

Every time after:
a) USB debugging has been enabled. It must be disabled to get Kies connected, but after you disable USB debugging, you must reboot phone to get Kies connection working
b) device was connected to Kies via Parallels. Tried the sequence - reboot -> connect via Parallels -> connect native Mac app. Kies via Parallels worked fine, native Kies complained that device is not responding. Rebooted phone and it connected to native Mac Kies...

[Q] USB Debugging Not Working

I've googled and searched everywhere for this, but no luck. I got the S4 yesterday (AT&T) and i went through the steps to turn on developer options for the new 4.2.2 jellybean to get access to the USB debugging option. I turn USB debugging on and hook it up to my computer and it will not install the ADB interface driver (needed for PDAnet). The phone connects as if USB debugging is not turned on saying "connected as a media device" and keeps giving me the option on the computer to access storage. Anyone or everyone else having this problem?

urn357 said:
I've googled and searched everywhere for this, but no luck. I got the S4 yesterday (AT&T) and i went through the steps to turn on developer options for the new 4.2.2 jellybean to get access to the USB debugging option. I turn USB debugging on and hook it up to my computer and it will not install the ADB interface driver (needed for PDAnet). The phone connects as if USB debugging is not turned on saying "connected as a media device" and keeps giving me the option on the computer to access storage. Anyone or everyone else having this problem?
Click to expand...
Click to collapse
Did you install the drivers? Did you have the phone connected when you enabled it? If so disconnect and reconnect.

urn357 said:
I've googled and searched everywhere for this, but no luck. I got the S4 yesterday (AT&T) and i went through the steps to turn on developer options for the new 4.2.2 jellybean to get access to the USB debugging option. I turn USB debugging on and hook it up to my computer and it will not install the ADB interface driver (needed for PDAnet). The phone connects as if USB debugging is not turned on saying "connected as a media device" and keeps giving me the option on the computer to access storage. Anyone or everyone else having this problem?
Click to expand...
Click to collapse
I did the same thing and it worked for me tho..

Also, you may want to check your phone's screen after you connect it to the computer. I had to "accept" my computer's RSA key before adb could detect the device.

crawrj said:
Did you install the drivers? Did you have the phone connected when you enabled it? If so disconnect and reconnect.
Click to expand...
Click to collapse
I've done everything and tried everything I know to. I have restarted the computer, the phone, enabled and disabled usb debugging while it's connected to the pc and no conncected. I've installed the drivers PDAnet says to, but still my phone connects as if usb debugging is not on (says connected as media and pc doesn't recognize and install the adb driver). Is there anything I'm missing?
Dare{D}evil said:
I did the same thing and it worked for me tho..
Click to expand...
Click to collapse
Did you do anything different besides just turn on usb debugging?

urn357 said:
I've done everything and tried everything I know to. I have restarted the computer, the phone, enabled and disabled usb debugging while it's connected to the pc and no conncected. I've installed the drivers PDAnet says to, but still my phone connects as if usb debugging is not on (says connected as media and pc doesn't recognize and install the adb driver). Is there anything I'm missing?
Did you do anything different besides just turn on usb debugging?
Click to expand...
Click to collapse
All I did was install install the S4 drivers from Samsung. Enabled USB Debugging. Plugged it into the computer. Waited for the drivers to finish setting up. Disconnected and reconnected again just to make sure drivers were loaded. And launched ADB. Nothing else.
Edit: Oh almost forgot. I got a message on the phone saying something about a computer trying to connect do you allow it. I hit always allow or something. Sorry don't remember exactly was too long ago. That is probably it because if you weren't watching the screen you wouldn't see it.
Edit2: LOL just saw captawsm's post. Yes what he said.

captawsm said:
Also, you may want to check your phone's screen after you connect it to the computer. I had to "accept" my computer's RSA key before adb could detect the device.
Click to expand...
Click to collapse
crawrj said:
All I did was install install the S4 drivers from Samsung. Enabled USB Debugging. Plugged it into the computer. Waited for the drivers to finish setting up. Disconnected and reconnected again just to make sure drivers were loaded. And launched ADB. Nothing else.
Edit: Oh almost forgot. I got a message on the phone saying something about a computer trying to connect do you allow it. I hit always allow or something. Sorry don't remember exactly was too long ago. That is probably it because if you weren't watching the screen you wouldn't see it.
Edit2: LOL just saw captawsm's post. Yes what he said.
Click to expand...
Click to collapse
You guys on AT&T? I never got that message. I know nothing ever popped up like that. Did you get the actual driver from Samsung website for your phone? I just tried installed the one pdanet offered.

urn357 said:
You guys on AT&T? I never got that message. I know nothing ever popped up like that. Did you get the actual driver from Samsung website for your phone? I just tried installed the one pdanet offered.
Click to expand...
Click to collapse
I did not install any other drivers tho..it was all default but it did ask me to confirm the computer's RSA key

Hallelujah! I finally got it working! It must of been a driver install quirk on my pc. For anyone else with this prob who used a previous phone with pdanet on the same pc like I did ( I used a samsung infuse prior). I went and uninstalled the samsung drivers that were already on my pc and then went to the samsung site and installed the newest ones they had. Hooked the phone back up and after about 6 or 7 seconds (have no idea why it took so long) the drivers on the pc started installing again and cha ching usb debugging was working correctly. The RSA thing popped up after that.
Thanks guys for assuring me it was only my problem and not a mass-wide problem to make me troubleshoot further.

I've been having the same problem but can't seem to find the drivers on the Samsung website. Could you please post the link?

Drivers
http://www.sammobile.com/kies/
http://www.samsung.com/us/support/owners/product/SGH-I337ZKAATT

If your computer recognized (and installs drivers) when your S4 is connected via usb (not in developer mode) but does NOT recognize your S4 when connected with USB debugging this is what you might need to do. It took me 2.5 hours to find this.
Remember to have your phone set to MTP + ADB mode.
to do this:
in phone mode type *#0808#
Choose : AP on upper part and
for USB Setting, choose : MTP.
http://forums.androidcentral.com/samsung-galaxy-s4/282817-pc-cant-detect-galaxy-s4.html

Connecting the S4 to Kies

I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
Sorry I dont have a better answer but try another cable if you have one. Ive seen this be the root of the issue many times.

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html

astraopcuser said:
when your phone is connected to your pc in devicemanager you must see: samsung android ADB interface(screenshot attached)
when not you can find the usb drivers here: http://down-load-drivers.blogspot.nl/2013/05/samsung-galaxy-s4-drivers.html
Click to expand...
Click to collapse
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.

mcsephoenix said:
Thanks, the device currently comes up as a SAMSUNG SGH l537 I tried running the mini kies setup and the driver installation which oddly failed. Would you be able to give me the exact driver that yours is using. I cracked open that installer and the drivers are all there I should be able to force it to the right one.
Click to expand...
Click to collapse
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards

astraopcuser said:
only the first day i bought my gti 9505 lte i updated my device via kies. after i rooted my s4, i never use kies.
After connecting my device the first time to my laptop, kies recognized my phone automaticly.
If there is an update for Kies, the program should recognize your device and install the right drivers.
Kies is only installed on my laptop for sync my wife's galaxy note 2. Her phone runs stock 4.1.2.
So normally must kies install the right drivers.Even for your device.
Regards
Click to expand...
Click to collapse
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.

mcsephoenix said:
I think having a 64bit OS in win7 might be part of the issue as well. I probably don't need kies at all but I thought it would be nice to add contacts via outlook. My contacts are all sorts of hosed up, I exported them to a csv from my atrix and imported them into outlook. The next step was to import them with Kies which I thought would be a no brainer. oh well, hopefully the kies wifi will work when i get home.
Click to expand...
Click to collapse
My laptop runs windows 7 64 bit too. I had no issue.
Maybe you find the solution on zedomax's site: http://androidroot.org/videos.php?cat=90&sort=most_recent&time=all_time&seo_cat_name=
regards

mcsephoenix said:
I just got my S4 and I wanted to connect to Kies via a usb cable at work, no wifi available. So I installed KIES and connected it and I am getting the dreaded " Reconnect device in Samsung Kies (PC Mode)" and it tells me to disable usb debugging. I have verififed that PC debugging is off and reinstalled Kies but still I get the same message. My usb mode is MTP... Any suggestions? I have tried different usb ports as well with no luck. Is anyone using Kies?
Click to expand...
Click to collapse
All drivers where installed correctly ??? yesterday i got the same error and used w7 update to find the missing driver. Works fine now.

Still no luck, unfortunatly at work windows update is blocked so that is not an option here as far as the driver update.

[Q] usb mtp wont stay enabled what to do what to do

Im having an issue with my phone connecting to computer. I'm trying to get back to stock but have no way in getting into odin without usb. I think their is a problem with something on the phone it isn't a pc or cable problem. I also had a new flex port recently installed. My phone will charge when connected to computer but it will not sync nor even recognized by device manager. I cant find any info anywhere with this issue. I try to enable mtp through hidden menu using *#0808# but it wont stay enabled resets after reboot. I also cant find menu under settings for usb. There use to be a menu in storage but it seems like its not there anymore. im on beans 4.4.2 nc4 with nc2 bootloader. can't find a solution nowhere.

I have the same problem, been trying to search online for few days, can't find the solutions.

Sammguy said:
Im having an issue with my phone connecting to computer. I'm trying to get back to stock but have no way in getting into odin without usb. I think their is a problem with something on the phone it isn't a pc or cable problem. I also had a new flex port recently installed. My phone will charge when connected to computer but it will not sync nor even recognized by device manager. I cant find any info anywhere with this issue. I try to enable mtp through hidden menu using *#0808# but it wont stay enabled resets after reboot. I also cant find menu under settings for usb. There use to be a menu in storage but it seems like its not there anymore. im on beans 4.4.2 nc4 with nc2 bootloader. can find a solution nowhere.
Click to expand...
Click to collapse
bryanling said:
I have the same problem, been trying to search online for few days, can't find the solutions.
Click to expand...
Click to collapse
Try dl'g the Sammy drivers directly from here and just click on the "See all Downloads", click "Send" and save the .exe file.
Run it as administrator, and once complete, plug in phone and that should correct the pc to phone issue.

shaggy_kobain said:
Try dl'g the Sammy drivers directly from here and just click on the "See all Downloads", click "Send" and save the .exe file.
Run it as administrator, and once complete, plug in phone and that should correct the pc to phone issue.
Click to expand...
Click to collapse
Actually it's my phone problem, i try on 10++ pc, all are not working :crying:

bryanling said:
Actually it's my phone problem, i try on 10++ pc, all are not working :crying:
Click to expand...
Click to collapse
Enable developer mode (tap on settings, about and then tap on the build number 7 times to enable developer mode).
Then back to settings, developer options and turn on usb debugging.
Sent from my Note 3 via Tapatalk

. I have original VZ driver installed. and i tried running as admin
Already tried this. On multiple computers. It's not a driver problem it has to do with something that happen after flashing to the leaked kitkat. I flashed beans kitkat and firmware through odin and since then wasnt able to connect to computer via usb. I read somewhere you could flash back to mje but not sure if i could do that without odin. I covered all the basics including enabling developer mode etc.... Kies doesn't work either and that was suppose to be bullet proof. I vaguely remember something similar happening when we got Root de la Vega some people lost usb after flashing and couldn't odin back but cant find that thread with what they did to fix it.

Sammguy said:
. I have original VZ driver installed. and i tried running as admin
Already tried this. On multiple computers. It's not a driver problem it has to do with something that happen after flashing to the leaked kitkat. I flashed beans kitkat and firmware through odin and since then wasnt able to connect to computer via usb. I read somewhere you could flash back to mje but not sure if i could do that without odin. I covered all the basics including enabling developer mode etc.... Kies doesn't work either and that was suppose to be bullet proof. I vaguely remember something similar happening when we got Root de la Vega some people lost usb after flashing and couldn't odin back but cant find that thread with what they did to fix it.
Click to expand...
Click to collapse
Did you disable the mtp application?

drewcam888 said:
Did you disable the mtp application?
Click to expand...
Click to collapse
Do you mean through hidden menu or should there be an app on the phone? I didn't disable it i tried to enable it through hidden menu because it wasn't working but it just resets after rebooting the phone. Also there use to be a menu in storage under settings i could get to but it no longer exists. If you go into settings- storage- it should be a button in the top right corner of your screen which leads you into settings for mtp but it's not there.

Sammguy said:
Do you mean through hidden menu or should there be an app on the phone? I didn't disable it i tried to enable it through hidden menu because it wasn't working but it just resets after rebooting the phone. Also there use to be a menu in storage under settings i could get to but it no longer exists. If you go into settings- storage- it should be a button in the top right corner of your screen which leads you into settings for mtp but it's not there.
Click to expand...
Click to collapse
I too am having this issue... it is quite frustrating. I rooted using towel root and that worked fine up until the beginning of September then USB was gone gone gone!. I was thinking of just doing a factory-restore of my phone, but I am not sure that is possible with having Towel rooted my phone. I just don't know what steps to take. Any help would be greatly appreciated!

i am going to the local verizon store today and if they can not fix this, then i see no reason for me to continue to pay for my phone. there obviously is something wrong with all these phones that people are complaining about. i have been on the phone with verizon and samsung for HOURS. i now am a pro at knowing what's wrong but no one can help me. It does not stay in MTP mode or PTP and goes back to charging. this is a phone problem that should not even exsist. plug your phone in, upload pics. has anyone gotten verizon to replace the phone????that's my goal today

It takes two to tango; how do you know the problem is not the PC?
Older versions of stock software actually put the phone in Airplane Mode when you were using USB 3.0, and had an inactivity timer or something that would turn the USB link off after a while. That didn't happen if you were operating on a USB 2.0 link.
So, if your PC has any non-USB 3.0 ports (the connector will not be blue) you could try using a USB 2.0 port.
Sometimes intermittent behavior is caused by bad cabling or a damaged connector, so a second thing to try is using a replacement cable and/or alternate ports. (Don't buy bargain basement eBay $2 cables btw - you will get what you pay for)
good luck

nancyvf8 said:
i am going to the local verizon store today and if they can not fix this, then i see no reason for me to continue to pay for my phone. there obviously is something wrong with all these phones that people are complaining about. i have been on the phone with verizon and samsung for HOURS. i now am a pro at knowing what's wrong but no one can help me. It does not stay in MTP mode or PTP and goes back to charging. this is a phone problem that should not even exsist. plug your phone in, upload pics. has anyone gotten verizon to replace the phone????that's my goal today
Click to expand...
Click to collapse
Is this a phone that you flashed a custom rom, rooted, or unlocked the bootloader?