G2 Shut off by itself this morning and won't turn on. - G2 and Desire Z General

Early this morning, I unplugged my G2 from the outlet before leaving to work. The damn thing just shut off and won't turn on again...
I tried the power button, the optical pad button+power, took out the battery and back in multiple times, many times plugged in and not plugged in.
What a POS phone, I mean we get a 1.3gb usable space not the advertised 4gb, it also "corrects" itself with a hidden mirror OS so it's very difficult to root, plus the damn loose hinges and the screen ribbon exposed when the hinges are fully opened, the screen also has a very subtle yellow hue, plus reports of random reboots, market problem where google goggles won't install, live wallpapers crashing and freezing up, and finally the POS just dying on me when I need it for work.
If you have a G2 with no problems (yeah right) then congrats. I'm really considering withdrawing from the extended contract and going with the iFail.
Sorry for the rant, just a little pissed off and the customer service lady was a real *****.

ok

gjvah said:
ok
Click to expand...
Click to collapse
Yup. Oh BTW. The e39 is also a POS.

You're not alone, man. Between this and the Vibrant headache, I fear my days with T-Mo are numbered. It was a fun decade, but it doesn't look as if they plan to change their course anytime soon.
Unless, of course, they want to start carrying the Desire HD?
We'll see what G2 #2 brings tomorrow. If it's more of the same problems, I will be a disappointed man.

This happened to me too. But I managed to power it back on after fiddling with removing the battery.

Yeah my g2 refused to turn on a couple of times now without taking out the battery and putting it back in.
Sent from my T-Mobile G2 using XDA App

mrkev150 said:
Yup. Oh BTW. The e39 is also a POS.
Click to expand...
Click to collapse
Sweet observation. You should stay away from both then.

I don't blame you. T-Mobile's customer service has been **** for me too. First they tell me I can exchange it at the store only to have the store tell me no, sorry you have to ship it back. Then they make me pay for shipping, too. As far as the G2 goes, it broke while in my pocket, so no thanks. Maybe they'll rework the hinges soon. Otherwise, I'm just gonna use this crappy ass G1 until the Desire HD comes around.

mines shut off this morning.. first, my on-screen Android Keyboard went missing.. so I shut it off, turned it back on. Then it asked me if I'd give access permission to Google App Engine?? Are they going to start monitoring my apps now?? Just asking? Don't know what that does.. anyways, so after that.. my G2 just sat there til I wen t to go check the time and my phone was off! tried to turn it back on and it wouldn't! So I took the battery out and rebooted. Its on now but this is the second time this week! And not to mention my hinges are starting to become an issue as well! Not cool! They need to bring the Desire HD over so I can replace my G2 with that!

Yeah it happen to my g2 as well. This phone is really not making my android experience any good. tmo need to address these issues ASAP, and i work for them!!! im going to check the "known issues" on the g2 when i get into work 2mrow and see wat is up with this.
i suggest you all who is having these issues to give tmo a call so they have enough calls from customers to generate a ticket with HTC and lvl3 techs to address these issues. Just because tmo is not on these forums and reading about customers issues.

my phone turned off yesterday and also this morning. idk if maybe me trying to snooze the alarm accidently turned it off so im putting my phone in a diff location tonight and checking tomorrow-- if its off tomorrow im calling tmo asap!

My G2 just shut off itself when I was replying to a text. I pulled the battery and reseated it and try turning on but it does not do anything. If I connect it to the charger, the orange charging led just flashes on and off. It's been 20 minutes and I have not been able to turn it back on.

OMG, the desire's symptom comes to G2

Mine as well.
Well my G2 just turned it self off as well today. It was unresponsive to the power button. Took battery out and re-installed and powered back on and has been working ever since but thats just not right.
Edit: Not sure if this is worth anything but this happened shortly after I put the market widget on my home. I've had Beautiful Widget running for a week so don't think that was the problem but not even sure if the market one caused it but thought it might be worth mentioning.

Mine has also soft reboot back to the G2 screen 2 or 3 times now. Dunno what's going on
Sent from my T-Mobile G2

I have had this happen twice. In fact, my phone is in that state now. I am going to the TMO store. However, if I decide to return the phone, it isn't for this issue alone. As a side note, I thought this had happened to me with the TMO phone I was playing with in store before I bought mine.
If you take the battery out, wait about 10seconds, and re-install it you will be able to power the phone back up. Anyway, this behavior could be due to either a bad part or a driver problem.
*UPDATE*
Sadly, after talking to the TMO rep at the store, I elected to return the phone rather than exchange. While they wouldn't say how many, they have gotten "several" phones back because of this. My hats off to the Seattle TMO store as they made the return non-hassle and because I was returning it due to a defect, I didn't have to pay the restocking fee.

gjvah said:
Sweet observation. You should stay away from both then.
Click to expand...
Click to collapse
Sound advice, especially regarding the e39.

Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz

Fuskand said:
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
Click to expand...
Click to collapse
2nd that. 10 chars

I had the same issue with my phones screen would just shut off and I would have to pull the battery out just to get it back on. I called tmobile and the answer I get is "that is not a known issue but def we will look into it". So all I did was go back to a tmobile store and trade it out for another one. Hopefully this won't happen again.
Sent from my T-Mobile G2 using XDA App

Related

Some what disatisfied with my HD2

Dont know where to start.
1. crashes all the time,
2. crashes when the battery is low, have to do a soft reset to regain functionality
3. the battery life is a joke. charge in the morning and by around 4pm i got to be cautious on what calls i take as it will die on me.
4. freaks out randomly when using opera. could it be my fingers are too big? lol
5. sms some times dont send. found the fix on the htc site, still not working.
feel like i made a terrible mistake getting this phone, why should i have to do hacks/fixes my self when i have never needed to on any othr fone before?
its trully a different fone culture using this, as i type this on the hd2 i have had to retype this at least 7 times. lol....
anyway the basic functions should be flawless, but they are not which worries considerably.
Seems like you got a bad piece which is unfortunate. I hope you can get it changed, because this is not how it's supposed to be.
I think I got a pretty decent piece. I never experienced any battery issues and neither the sms bug which I know many experienced on this forum. Also mine never crashes so I can just assume that you got a faulty piece.
As for the typing I can agree with you. However, if you tweak by decreasing the sensitivity (which actually I never experienced as a decrease in sensitivity, only as an enhancement while typing), that problem will be gone as well. It's not a difficult tweak, it can be easily done by installing BsB tweaks which can be found here in the forums.
Although I agree with you that one should not be forced to tweak this phone oneself, but I guess we'll have to live with it
thanks for your reply,
i will try the tweak, and see how it goes, i emailed vodafone to let them know. i forgot to let them know how slow the phone gets some times.
oh well, this is what i get ditching nokia!
try to see if you can exchange the phone. must be able to if you can show the phone crashes to vodafone and if you have the device not for too long they should exchange it for you as far as I know,..
Vodafone! are saying they have none in stock and cant replace it, would it be worth just flashing it with a different ROM since there is nothing they can do...
mr3rown said:
Vodafone! are saying they have none in stock and cant replace it, would it be worth just flashing it with a different ROM since there is nothing they can do...
Click to expand...
Click to collapse
Have you tried a hard reset?
Also MaskedMagi just posted that Vodafone DO have some replacement phones left: http://forum.xda-developers.com/showpost.php?p=5285586&postcount=184
Perhaps it would be worth calling them back.
jakem said:
Have you tried a hard reset?
Also MaskedMagi just posted that Vodafone DO have some replacement phones left: http://forum.xda-developers.com/showpost.php?p=5285586&postcount=184
Perhaps it would be worth calling them back.
Click to expand...
Click to collapse
Yep, just to clarify that was about 3 hours ago so fingers crossed I'll get the phone tomorrow, though with the incoming snow probably not
I'm hoping that it is actually a HD2 and not a HTC Touch HD 2 or something as people have been confused over the phone before, I'll definately check before giving back my old one!
Needless to say I hope the newer one is not in fact worse than the old one! Give them a ring if you want, but remember you have to be within the 28 day period to get a return/replacement.
The direct line for returns they gave me was: 08448540430
Called them back but it was to late, got to call back during normal working hours... they are playing the arse because i called after the 28 days, when in fact I originally called on the 30th December, 27 days from when i received the phone on the 3rd.
I am very much annoyed, if they werent on holiday, there systems were down, then if not that they put me through to 3 different depts to then have to email v-store to them then telling me I am actually meant to call another dept.
These guys cannot be serious!!!
If you make enough of a fuss and tell them your original call was within the 28 day period and that they have delayed you they might listen, just have to see how it goes. Good luck with them tomorrow, keep us posted on how it goes
MaskedMagi said:
If you make enough of a fuss and tell them your original call was within the 28 day period and that they have delayed you they might listen, just have to see how it goes. Good luck with them tomorrow, keep us posted on how it goes
Click to expand...
Click to collapse
Originally they did, and the lady was meant to call back. But when she did the phone crashed. So I called back on the land line and got someone else instead.
Then had to go through the whole process again!! Will call back tommorrow though!
Did a hard reset we will see how that goes in the mean time.
mr3rown said:
Originally they did, and the lady was meant to call back. But when she did the phone crashed. So I called back on the land line and got someone else instead.
Then had to go through the whole process again!! Will call back tommorrow though!
Did a hard reset we will see how that goes in the mean time.
Click to expand...
Click to collapse
Ah that sucks man, next time ask for their name and direct extension number straight away in case it happens again. Hopefully they'll sympathize with you tomorrow

I miss mah hero!!! :(

I'm so close to running this moment over with a truck and getting a Hero. THIS PHONE SUCKS
gunnyman said:
I'm so close to running this moment over with a truck and getting a Hero. THIS PHONE SUCKS
Click to expand...
Click to collapse
Hey, we won't tell anyone if it happens to fall in-front of that truck tire...
What don't you like about the Moment? I've heard good things...with exception to the horrible placement of the space bar on the physical keyboard.
gunnyman said:
I'm so close to running this moment over with a truck and getting a Hero. THIS PHONE SUCKS
Click to expand...
Click to collapse
Please, Please, Please make a thread about how you want to purposely brick your moment so you can make the switch.
I love love love! watching the brick police come in and throw hissy fit temper tantrums claiming you're ruining modern society by making false phone insurance claims.
When man has bricked the last cell phone only then will we realize we cannot eat refurbs
Well, if you decide to break it, please think up something creative and video it for us to see. Do something cool like the guy who got angry at his lawn mower and shot it in public with a shotgun. Please
I just my hero in February and I want to get the Evo. My phone is prestine I have the invisible shield on it and the otter box shield on it and its rooted also running the 2.08 Damagecontrol Rom. What would be a good price to sale it for. I was offered 85.00. I feel that's to low.
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Sent via the XDA Tapatalk App
I hear thermite bricks phone pretty easily.
My main problem with the moment is this: Radom Airplane mode and EVDO lockups for no apparent reason. Only way to fix is to reboot the phone. Other than that the thing ways a freakin ton. I like the keyboard and the AMOLED screen though. Also, I miss you guys and installing a new ROM or theme every day
gunnyman said:
My main problem with the moment is this: Radom Airplane mode and EVDO lockups for no apparent reason. Only way to fix is to reboot the phone. Other than that the thing ways a freakin ton. I like the keyboard and the AMOLED screen though. Also, I miss you guys and installing a new ROM or theme every day
Click to expand...
Click to collapse
yeah my buddy just got the moment the other day, had it for less than a day and it was stuck in airplane mode lol if you have insurance then just tell them you lost it???
Gunny, do you not have 30 days to return it?
(rant)this is why I posted a straight trade for my hero from that buggy ass hardware in the moment...some sucker took the bait and did a trade for that pos..
been loving my hero ever since..things to hate about the moment..no matter what rooted rom you use that phone always locks up into airplane mode or random reboots..samsung should be ashamed of that phone they put the android name on
if you blow the phone up or anything make sure you youtube it and post a link..my buddy is going to make a video of what a moment looks like after getting blown up by a 50 caliber round by his service spier riffle at 300 meters....it will be an epic video lol.well when he gets back state side...almost makes me want to buy another moment just to annihilate one...that phone pissed me off so bad...(/end rant)
I'm so close to running this moment over with a truck and getting a Hero. THIS PHONE SUCKS
Click to expand...
Click to collapse
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nebenezer said:
Gunny, do you not have 30 days to return it?
Click to expand...
Click to collapse
since it was a replacement, I don't know. I'm ching into my options today.
microfire21 said:
my buddy is going to make a video of what a moment looks like after getting blown up by a 50 caliber round by his service spier riffle at 300 meters....it will be an epic video lol
Click to expand...
Click to collapse
There will be nothing left to video. I wonder if the tiny bits and pieces will even be identifiable as a Samsung Moment..
Hell they been doing trades on Craigslist for those for the last couple months if you lived near I'd give you my girlfriends. Don't know why but she wants one. Good luck.
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Sent via the XDA Tapatalk App
Hell yes it does
The Moment really sucks. Check the Sprint community forums at their official website, there's a known issue with the Moment experiencing fake-airplane/CDMA modem lock ups. The only way to get the connection back when it happens is to shut the phone down and turn it back on. I went through six Moments. The last time I swapped it, I just hung out at the bookstore next door until the data connection would break, then take it back over there so they could vainly try to fix it, then replace it with another Moment; rinse and repeat until they finally agreed to give me a Hero like I asked when I first walked into the store. When I went in last time, they said that if I had came in in May, and not June (the third in this case), they could've swapped it then with the hero (said something about swapping for a different device if there are so many swaps within a 6 month period). PITFA.
Anyway, I have my Hero now, and it works wonderfully, and has way better battery life than the moment. -AND- multitouch works on the Hero, which it won't on the Moment, even with the 2.1 update... I'm never buying Samsung ever again.
yeah you should definitely just go back to the Hero
Found someone who wants to trade back to the Hero for me
Found someone who wants to trade back to the Hero for me
Click to expand...
Click to collapse
Yay, gunny is back!
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microfire21 said:
if you blow the phone up or anything make sure you youtube it and post a link..my buddy is going to make a video of what a moment looks like after getting blown up by a 50 caliber round by his service spier riffle at 300 meters....it will be an epic video lol.well when he gets back state side.
Click to expand...
Click to collapse
only 300 meters? better be open sights

About to get my Incredible replaced...

So as the topic title says, I'll be going to Verizon this upcoming Saturday to get my phone replaced. I've already posted a little bit about it in an unrelated thread and I need some more information to make some preparation. Here are some of my questions:
1) The reason why I'm getting it replaced is due to my phone having a semi-severe backlight bleeding. For those who own a SLCD Incredible, how many of you have backlight bleeding and how bad is it?
2)I did a full back up of my phone using Nandroid and was planning on restoring it on to my soon-to-be new phone. However, I came across a post that said that it is not a good idea to restore the backup on to a different phone because the backup also contains phone ID and whatnot. If this is the case, what is my next best option?
3) Is it normal for dinc's screen to get hot? I was streaming some music through 3g today with the phone in my pocket and the screen became incredibly hot to touch.
That's it for now... thanks for reading.
retsnom said:
So as the topic title says, I'll be going to Verizon this upcoming Saturday to get my phone replaced. I've already posted a little bit about it in an unrelated thread and I need some more information to make some preparation. Here are some of my questions:
1) The reason why I'm getting it replaced is due to my phone having a semi-severe backlight bleeding. For those who own a SLCD Incredible, how many of you have backlight bleeding and how bad is it?
2)I did a full back up of my phone using Nandroid and was planning on restoring it on to my soon-to-be new phone. However, I came across a post that said that it is not a good idea to restore the backup on to a different phone because the backup also contains phone ID and whatnot. If this is the case, what is my next best option?
3) Is it normal for dinc's screen to get hot? I was streaming some music through 3g today with the phone in my pocket and the screen became incredibly hot to touch.
That's it for now... thanks for reading.
Click to expand...
Click to collapse
#1. I haven't had a backlight bleeding issue, *knock on wood*
#2. Honestly, no clue.
#3. Again, haven't had this issue *more knocking on wood*
I meant good by the post, sorry if it sounds quick and uninformative.
Any possibility it was the battery side you were feeling get hot, I know if I have done a lot of processor stuff like downloading and such the battery side will get pretty warm, not smoking hot but darned warm, kind of freaked me out. Never the screen though, but my screen is an AMOL screen too.
Best practice would be to use something such as Titanium Backup to backup and restore your apps, SMS Backup+ for your texts, and back up your contacts to either Google or your sd card.
Also, a different baseband version *may* alleviate your heat issue.
ohredwood said:
Any possibility it was the battery side you were feeling get hot, I know if I have done a lot of processor stuff like downloading and such the battery side will get pretty warm, not smoking hot but darned warm, kind of freaked me out. Never the screen though, but my screen is an AMOL screen too.
Click to expand...
Click to collapse
It was definitely the screen... unless the battery was somehow heating up the screen?
Unless you know for sure that the previous phone will never be refurbished and sent back out, you can't restore your old nandroid. that contains the phone's unique android id number that some apps use to send information. if you reflash it onto your new phone, two phones will have that number which could lead to issues in the future.
i read about this somewhere i'm not crazy haha
Jes7er said:
Unless you know for sure that the previous phone will never be refurbished and sent back out, you can't restore your old nandroid. that contains the phone's unique android id number that some apps use to send information. if you reflash it onto your new phone, two phones will have that number which could lead to issues in the future.
i read about this somewhere i'm not crazy haha
Click to expand...
Click to collapse
Ah yes, that's what I read, too. I just wanted to make sure.
I went to Verizon today just to be safe and they were all out of dincs and suggested that I call customer service. I called Verizon and the CS agent told me that the warehouse she is assigned to was all out, too, then transferred me to a tech agent who can send it out from another warehouse... and guess what? His warehouse was all out, too. Luckily, I'm under extended warranty, so they'll ship it as soon as they get one in. I didn't realize dincs were so popular.
I have noticed my phone getting hot and I thought it was either the battery getting hot or CPU use or something but could it really be the screen? I have a slcd. Anybody know what makes it hot. I know there are half a million factors on making it hot tthough.
Sent from my ADR6300 using XDA Premium App
Bargain for a Thunderbolt
pianoplayer said:
Bargain for a Thunderbolt
Click to expand...
Click to collapse
i tried today no luck. on my 4th replacement phone and asked if they are replacing the incredible with any other phone since ive had so many problems. put me on hold for 5 mins came back and told me i could take my wifes upgrade or ship out from a different warehouse, or wait for an early upgrade in december. a coworker of mine got her incredible replaced with droid x.
Looks like no more Incredibles are going to be manufactured anymore? The representative told me that there wont be anymore new replacements so the best I could do is either get a new phone or get another recertified.
Oh and the newest replacement also has a pretty severe backlight bleeding.

Weird touchscreen problems

I'm wondering if these problems are typical of aosp roms or something. One example is that I had a problem with the touchscreen stopping working, and I had to lock the screen and open it again to have it start working again. It's a lot of issues with the touchscreen, it started clicking the same area by itself and I thought it was an app. I wiped the rom and it stopped doing it so I thought it was a software issue, but it did it again later. I think that it is a random things that happens, sometimes more often than not.
It sucks because I love the phone but I'm wondering if it's hardware. Anyone know?
It sounds like hardware issues. Switch to a sense rom and see if it persist.
Sent from my HTC Vision using Tapatalk
You can try switching to a Sense Rom as suggested. See if that solves the issue. But if the issue persits, than RUU the phone back to factory stock. Check if the issue continues. If that does not resolve it than I would say it's a hardware issue. After that at least the phone is already in a condition to take back to Sprint for repair, or exchange.
TEAM MiK
Mik Roms Since 3/13/11
I have a couple of questions. Firstly are you using a aftermarket charger! Are you trying to change screens while on the charger? If you are unplug for a few minutes and try not on the charger. If no to above questions then I would suggest doing what prboy suggests.
Sent from my PG06100 using Tapatalk
I am not using an aftermarket charger, it happens randomly when I am using the phone, usually in bursts. I read that there is a hardware issue sometimes with it sometimes, but it always ends up with the phone being returned.
Does this typically happen on this model? I bought it from someone else, and I'm not sure if it can be exchanged.
Dratini said:
I am not using an aftermarket charger, it happens randomly when I am using the phone, usually in bursts. I read that there is a hardware issue sometimes with it sometimes, but it always ends up with the phone being returned.
Does this typically happen on this model? I bought it from someone else, and I'm not sure if it can be exchanged.
Click to expand...
Click to collapse
Not that i'm aware of no but as long as you have TEP for your line/phone it will get fixed. Buying a phone from someone other that sprint doesn't affect TEP
http://forums.androidcentral.com/htc-evo-shift-4g/79297-touch-screen-randomly-pressing-itself.html
looks like its hardware.
Ah i remember reading that thread a long time ago. Well at least we know it is in fact hardware issues
All four of my shifts ended up with this same problem. One tech tried to tell me that it was a software issue and I would have to wait for an update and their was no benefit to switching out the phone. Complete BS. After the fourth one started acting up, I called Sprint and spoke with retentions. The lady was incredibly helpful and I explained that I did not have time to keep visiting the Sprint store and that 4 phones in 6 months was not acceptable. In the end the lady made me a new line and I purchased a new phone with the discount and cancelled my old line. This was ~week after the ET4G released. I still have my shift and flashed ICS a week or so ago on it, but its a pain to use with the screen acting up. Oh well, good luck to you!
Dratini said:
http://forums.androidcentral.com/htc-evo-shift-4g/79297-touch-screen-randomly-pressing-itself.html
looks like its hardware.
Click to expand...
Click to collapse
Well now that your certain, RUU and back it goes. Just hope you have TEP. They should still take care of it even if you don't have TEP. It's just they might give you a hard time. But definately take it in, keep us posted on how it goes.
I have this issues every now and then it doesnt really bother me that much and it seems to happen whenever my phones above 75% charged idk the cause but like i said it doesnt really happen to often
Yes, but you don't want to wait till it completely craps out on you. Just makes things harder to deal with.
It happens daily. I'm not sure if I want to return it and get a refurb with the chance of it happening again, or if I want to get a replacement touchscreen. Has anyone ever replaced the touchscreen and have it work good? Most stories I hear are of replacing it again and again until they decide to get another phone.
If you have TEP. I'd say iy's better to just unroot, and take it in. If you have TEP that's what your paying for . Besides if they screw it up you get another one .
TEAM MiK
Mik Roms Since 3/13/11
Need to have this replaced.
The touchscreen is actually dying. I just tried Z-test or whatever and parts of the screen do not work.
So, anyone reading this thread, go get it replaced just like everyone else told me to!
Dratini said:
Need to have this replaced.
The touchscreen is actually dying. I just tried Z-test or whatever and parts of the screen do not work.
So, anyone reading this thread, go get it replaced just like everyone else told me to!
Click to expand...
Click to collapse
You replaced the touch screen or the phone?
Did you try going in to a sprint store and getting it repaired/replaced there?

[Q] LG G2 Screen Problem

I am really frustrated with my LG G2 because of the screen problem I encountered. The screen goes up and down, it happens when I over using the phone. I went on LG service center to reset my phone. still no luck, the problem is still there. They think its a software problem. I hope LG will release new software update on G2
To me that seems more like a hardware problem, not a software one.
Can you reproduce the problem at will?
Dude, I think you have a lemon...
Good luck!
It happened when i charged my phone with the screen is on and i always reading manga. maybe the screen is too sensitive. Yea i think this is hardware issue
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Rayan said:
I have used mine while connected and charging... Never had a problem with that.
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
This
Hopefully you're still in your exchange period...swap it out
You are running it completely stock? And you've done a factory reset? If so, it sounds to me like your phone is defective. These phones are so new it should still be under warranty, right?
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
eddytheman said:
Just got the same problem as OP last night and I've used it only for 1 month,so now I send my phone to LG service center and they said it was a hardware problem not sure which part but will reply here soon when I got my phone back and tell you all what's the problem... :angel:
Click to expand...
Click to collapse
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
billykxda said:
Got a similar problem. I am unsure if I want to send it back for exchange or just keep it, as there are plenty of reports of owners exchanging G2's just to get another with the same problem. Looks to me to be a software issue - at least with my G2 - as I can get past it by just turning the screen off/on.
Let us know how your G2 turns out.
Click to expand...
Click to collapse
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
eddytheman said:
I've just got ma phone back after sent it to LG service center and they said that it was a touch screen problem,so they changed touch screen + board for me without any cost coz I have a warranty...I think you should change it to a new one or tell them if you got a problem like mine
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
INCREMENTAL said:
Did this fix your issue then? Just got my G2 Sunday and its been horrible with this issue. Love the phone but this is just bad.
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Yep everything is good now
Sent from my LG-D802 using Tapatalk
eddytheman said:
Yep everything is good now
Sent from my LG-D802 using Tapatalk
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Thank u sir, gonna swap mine out tonight.
Sent from my VS980 4G using XDA Premium 4 mobile app
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
billykxda said:
Hey Incremental...
Report back in the next few days. Would be good to hear that you've sorted things out.
-bk
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Lol just swapped it out. We will see how the new one does but so far way way better. Seriously my phone was horrible. I read and read thread after threads today and my case seemed way worse then everyone else's. Like most people's was tolerable, this was intolerable. I'd say 6 out of 10 times u turned on the screen it be messed up.
I showed the best buy mobile guy and he said without a doubt there's a problem. The best place for me to show him was the app drawer, if u held ur finger on the screen it would bounce and randomly select apps, we tried the demo unit and it worked perfectly.
Ill keep u updated on how this baby does.
Sent from my VS980 4G using XDA Premium 4 mobile app
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
INCREMENTAL said:
Well that didn't take long. Started setting the phone up and all was good. Started disabling the apps I don't use and after that it went berserk. I thought Hhmm maybe it's one of the apps causing it so did a factory reset and no it did right off the bat so I'm done. If it wasn't to late tonight I woulda just took it back again. Back to the Note 2.
Sent from my VS980 4G using XDA Premium 4 mobile app
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Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
billykxda said:
Yikes - sorry to hear this.
I wondered if my first G2 was worse b/c I aggressively set it up right from the start: disabling apps I don't want, installing a bunch of apps, etc. On G2 #2, I didn't do that and although I've seen this issue surface on my new G2, it has been just a couple of times.
You need to use whatever phone you get the most enjoyment out of. The G2 undeniably has a software glitch that causes this PIA issue. Too bad it didn't work out for you. Good luck with your Note.
I hope LG addresses this issue SOON!!
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Thank you, I hope it works out for you guys and they fix it. I love the phone and want it to work but it just isnt gonna happen right now. Im just gonna cancel my upgrade and I guess eat the $35 restocking fee which I think is crap but oh well.
Ill keep my eyes on the forum and may return to it if they fix the phone cause im not gonna use my upgrade right now. Besides this glitch the phonw is a beast. Good luck...
Sent from my SCH-I605 using XDA Premium 4 mobile app
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
thaig2 said:
This happened to a few people here in Thailand. We are posting the issues on a group in facebook.
My iPhone 4s used to bounce all over the place when plugged in to charge.
My G2 hasn't had any hardware issues at all yet. I've had it going on 7 months now. Works perfectly.
My advice is that if you get a replacement or repair and it does it again, never get another LG product again. Just like me an Apple. I'm done with them. There's a guy here who wants his old Note 2 back. I know a guy who had 3 motherboards replaced on his Note 2. The last one broke the screen as the phone was swollen. There's no way of knowing. Its just the luck of the draw with these things.
When you get a really good phone, keep it and use it until it disintegrates. As long as this G2 is fine, I won't part with it for anything.
And yes. This is a hardware issue.
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Maybe this can be replaced by the warranty service.
bring it to the service center.. but you will handle the repair.. if your liable for the damage

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