Spoofed phone, and replies... - Droid Incredible General

Been using Google voice (not religiously due to family not the most tech savvy). This morning, I wake up, and I find a total of 8 messages from starting from 10:30 at night, to 07:59 this AM. There are a total of 3 reply backs, all having personal information attached to them).
Researching the number back shows an area code of 734 (Ann Arbor), which is ironically the prefix I chose since I previously worked there at U of M.
The really interesting part is that I have a bit of a "stalker" at work, whose number I've blacklisted courtesy of Verizon wireless, and have not had any issues in say 1.5 months. 2 nights ago while at work she asked about setting up a google voice account after just purchasing a Samsung S, stating "I don't have any clue how to set this up". Was a bit busy at the time (patient going bad, honestly didn't really care", and opened up the app and told her to browse through it to get an idea.
How can I track this number (really think it's her) and verify it. I have a harassment case pending in HR regarding her, and would like to have it as material to provide it it really is her. Second, how the hell can my phone respond back? I have "Unknown sources" checked as I use Ti backup.
Any help more than appreciated. Thanks in advance!

LOL Holy christ no. One of the "you can take the girl from the trailer...." She's done this before to others at work, with the last moving to Canada (I **** you not) with his wife and 2 daughters. Been getting worse, hence my interaction with my manager and HR.

google voice also can use your email to reply back to texts..is your email compromised? Change your passwords..and do a hard reset..if you are using TI..just wipe and reinstall ROM...
It's hard to say what/if she did something...but yeah, thats weird.
edit: I live in Ann Arbor, but I wasn't the one...haha.

pretend how u have this treasure in nigeria, and ask her to "help" you bring it here.

Christ, I never thought of that, and I do have that option checked.
Sigh... I just did a complete backup 8 days ago, only difference is 2 games, and I can re-download those.
Google voice already uninstalled. After that I'm going to get number changed, and see if I can get it "unlisted" by Verizon.
What else, any other suggestions are more than welcome and appreciated!

Added question.
k.electron said:
pretend how u have this treasure in nigeria, and ask her to "help" you bring it here.
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Somali pirates would probably ship her back, and the waters over there are dirty enough. No need to have Green Peace involved.... or maybe so... thoughts to ponder
Any way I can trace that number back to her original phone number?

HyperTension said:
Somali pirates would probably ship her back, and the waters over there are dirty enough. No need to have Green Peace involved.... or maybe so... thoughts to ponder
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actually what i was getting at was scamming her so that she would get the message.
HyperTension said:
Any way I can trace that number back to her original phone number?
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do a reverse number lookup and google voice numbers are listed as grandcentral in their service provider. that will tell u at the very least that its a GV number.

Well, after logging into Google voice, somehow her number (which is and has been blocked by Verizon) is listed as a secondary phone, receive text messages on this phone has been checked, PIN not required checked, and never ring. Multiple sign-in is enabled as well.
Just outstanding. Changed email to some bs address. Will verify and forget, as has password to something ridiculous. Any other suggestions?

HyperTension said:
Any other suggestions?
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Document everything that has happened, as thoroughly as possible. Get whatever confirmation you can from Google that shows that your account was somehow compromised.
This chica sounds like she is serious business and doesn't mind playing these games long term. If she compromised your communications you can be sure that it was not just some isolated fun. She most likely mined your account for whatever info she could, and it's possible that she sent things 'on your behalf' that she can later use to accuse you of something.
Change all of your passwords immediately: banking, paypal, email, etc. If she was able to compromise one, it's likely she got into another.
It sounds like worrying about Google Voice or your phone is the least of your concerns: the symptom rather than the disease.
Seriously consider retaining a lawyer for whatever may come of all this insanity.
Maybe it sounds like I'm overreacting but I've seen the havoc that can come from such a situation and from your description, this sounds like it could go all sorts of awful ways.

I dunno... I think you like her.

i think you should talk to the police about this... not XDA... or maybe springer... he always gets the truth out

HyperTension said:
...and opened up the app and told her to browse through it to get an idea.
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Is it possible she changed your google voice setup when you handed her your phone?
________________________________
Unrevoked forever
SkyRaider Sense 3.1 RC3
KiNgxKernel BFS (#5)
Radio 2.15.00.07.28

If she's that much of a nut case, why did you give her your phone? It doesn't sound like she's dumb at all, if she mined your phone that quick.
Sent from my ADR6300 running Virtuous 3.0.1 with adrynalyne's custom kernel, using Tapatalk Pro.

Who gives their phone to a known stalker nutcase?
I suspect there is more to this story.
Was she any good?
Sent from my SPH-M900 using XDA App

OK wait one second here... a woman is "stalking" you and you are having issues with this?? Are you another woman? You can't be a guy because it is impossible to 1. rape a guy and 2. stalk a guy.
This is so much BS. if you were really bothered by this person why do you talk to her? why do you bother with her? I think you are her stalker, thats more believable.

I have been stalked by a chick. Its creepy. You get stalked when they're fat and scary looking. So it is possible.
Didn't know that they controlled how fast you post on here if your a new user. That is insane. But understandable.
fader01 said:
OK wait one second here... a woman is "stalking" you and you are having issues with this?? Are you another woman? You can't be a guy because it is impossible to 1. rape a guy and 2. stalk a guy.
This is so much BS. if you were really bothered by this person why do you talk to her? why do you bother with her? I think you are her stalker, thats more believable.
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Sent from my SPH-M900 using XDA App

Aside from just simply changing your passwords, change your security questions to the accounts as well.
Document everything and hand it over to HR

There's also an option to change your google voice number, if you dont mind choosing a new one.
Somewhere in the settings on the desktop site.

Related

Found a G1

Found a G1 the other day and left it on for the owner to call em to get the phone back. Lost phones before, I know how annoying it was, but the owner hasnt called in 2 days so im assuming they dont want it.
That said, they will more than likely call and block this phone, if they do, is there any way I can get it working again?
Thanks for your help.
swap sim cards
I dont think Tmobile blocks stolen phones from the network. (I didn't check to see if you were in the US or not)
I've lost a phone in the past and asked if Tmob could block the phone from their network and they say its not possible.
If you want to be more proactive, open up gmail and send yourself an email, then you'll have the owner's address and then send him an email. Hopefully he'll give you a small reward for your trouble and kindness.
I don't understand why you couldn't more proactively look through his/her contacts and call 'Home' or 'Mom' or 'Dad' etc??
sblmnl said:
I don't understand why you couldn't more proactively look through his/her contacts and call 'Home' or 'Mom' or 'Dad' etc??
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No offense but I am going to ask this question, How old are you? and Do you have something listed as Mom or Dad?
LOL I am not trying to say anything bad I just never heard of anyone over the age of 30 having Mommy in their phone LOL I am only 22 and have it as their full names, but I do have ICE for them as well.
sblmnl said:
I don't understand why you couldn't more proactively look through his/her contacts and call 'Home' or 'Mom' or 'Dad' etc??
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Yea he could of done that.. but to me I would keep it.. finder keeper
i would keep it but tats just me either look for home in the contacts.. Or email him.. Thats the best u can doo
neoobs said:
No offense but I am going to ask this question, How old are you? and Do you have something listed as Mom or Dad?
LOL I am not trying to say anything bad I just never heard of anyone over the age of 30 having Mommy in their phone LOL I am only 22 and have it as their full names, but I do have ICE for them as well.
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1. I'm 21
2. There's a lot of people that wouldn't necessarily use 'Mommy', but many definitely use Mom or Dad
3. There was no age mentioned here, just trying to help
..
sblmnl said:
1. I'm 21
2. There's a lot of people that wouldn't necessarily use 'Mommy', but many definitely use Mom or Dad
3. There was no age mentioned here, just trying to help
..
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I was just saying that I haven't met many with mom or dad in their phone listed as mom or dad.
Either way have you thought of calling 611?
I agree. I have no "mom", "dad", "sister", "home" etc. In my phone book. Closest thing I have is "aunt ----" haha. It is easy to text anyone from the inbox and say "hey I found this phone how do I contact the owner?" -simple isn't it?
I am 31, and have 'Mum' in my phone...
I have Mom and Dad in my phone and I'm 28. Never really seen a reason to change it. When I talk to them I call them Mom and Dad so thats how they are listed in my phone book.
As for the lost phone you could have easily taken it into a T-mobile store or called T-mobile customer care. Sounds like you wanted to keep the phone and to make yourself feel better you waited a whole 2 days. Loosing your phone sucks I would try and be more proactive about finding the owner.
Most lost phones never reach there owner and i would say if the sim is still active the owner hasnt reported it to tmob. if it has been disabled then i would say they will have most likely have claimed on there insurance so i would give it another 2 days (4 in total) look through the contacts and see if you an find anything that relates to a family member and call them to find the owner.
by this time you should have spoken to the owner and with any luck he will haev an insurance replacement and say you can have the phone for £25 or so ( the insurance excess) or at least if i lost my phone and had a replacement via insurance and then was told someone had found it i would try and make a deal with them.
I don't have mom and dad listed as I call them but by their proper names.
Closest I have are aunt and uncle so and so.
My phone is also locked with contact info displayed that doesn't include the cell in question. Now if only I could get a Google Voice acct.
neoobs said:
No offense but I am going to ask this question, How old are you? and Do you have something listed as Mom or Dad?
LOL I am not trying to say anything bad I just never heard of anyone over the age of 30 having Mommy in their phone LOL I am only 22 and have it as their full names, but I do have ICE for them as well.
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I am 32 and have Mom and Dad listings in my phone, I also have my grandparents listed as (get this) Grandparents.
Because... get this, they are my mom, dad, and grandparents. My dad is not Daniel to me, even though that is his name, he is my dad.
Outcome?
Hope to see the outcome, LOL, wanted to see the person reaction when he had his phone returned to him. Please update us, thank you
Can I have my phone back now?
A whole two days is a lot more than what thousands of other people would have done. I could go to a t mobile store after I work all week, like I have nothing better to do, but for what? the guy behind the counter to say yes sir, il get this right back to him, and put it in his pocket?
IMO the guy had 2 days to ring me, he didnt, he dosnt want the phone so my question was, am I going to be able to use it normally or is it as good as a brick?
I think you should be able to use it, however, if it is as good as a brick let me know I may buy it off of you for a small price. I need a development phone that isn't my primary device.
Wow. There is a good amount of flimsy moral rationalization going on in this thread.

NOTE TO ALL. DO not help theives.

These "pattern lockout please help" threads are the worst attempt at recovering stolen phones. Its obvious thw thieves create multiple accounts on xda, Then reply with things like "this is happening to me too" It supposed to build their credibility by creating small layers of trust. Its to make you think "Oh, well if multiple people are having an issue, maybe this is just another failure in the long list of problems."
I wouldnt be suprised if they start pm'ing people who attempt to help.
The bottom line is, this is a weak attempt to socially engineer you to break the law by helping them break the law. We all know that if you forget your pattern its easy enough to recover from it. My son locks my phone once a week from incorrect pattern entry. With my G1 it was married to one google account so i was forced to recover via gmail. Therefore if they are the true owners they will have no problem recovering.
Sent from my SGH-T959 using XDA App
Word.
Well said.
Need to sticky this.
I'd pay for an app that locks down the recovery and download mode with a password - can't remember your pass - tough ****.
Hey people, I forgot my....
oh... I guess I have to ask androidforums...
+1
Sent from my SGH-T959 using XDA App
HG! said:
Hey people, I forgot my....
oh... I guess I have to ask androidforums...
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Definitely agree though!!!
Bump. Sticky this.
I agree with the OP, theres alot of phones on ebay and craigslist of the locked android phones. I sent a message to an ebay seller and his response was the phone was as is, but fully working. Would not go into detail when I asked him was it user error or stolen. My initial Vibrant I bought was stolen and I had no security installed. That mistake wont happen again but Please dont help the theives.
what if the person is being honest, and they are really pattern locked out, and they don't know anything about android? LOL that would suck, but I agree, lets not help thieves.
Yeah pretty much a big f you. I am a legit owner who was locked out the day I got my phone. Gmail did not unlock it so I called tmo. They walked me through a master unlock which made things worse, as now all my gmail info was deleted. Thank goodness there were people willing to help and I was able to get my phone back up and running. Its people like you who really make it hard for someone to get the help they need here on xda.
Sent from my SGH-T959 using XDA App
SamsungVibrant said:
what if the person is being honest, and they are really pattern locked out, and they don't know anything about android? LOL that would suck, but I agree, lets not help thieves.
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it happens, but tough ****, we can't determine the real idiots from the thieves so it's best to help no one get past the unlock screen.
(although on stock vibrant there is a known issue that the pattern unlock does not go away even if you do the right thing)
While I do agree we shouldn't help thieves, we shouldn't make such a blanket statement. Just because you get locked out of your phone doesn't mean you stole it. I've had customers whose friends tried to unlock their phone and locked them out.
But I can see it now all the unhelpful vultures on here as soon as someone asks about being locked out of their phone. "ZOMG THIEVE CALL THE POLICE, TELL THE MODS, TRACK THEIR IP, THEIR WORSE THAN HITLER!!!!"
speoples20 said:
While I do agree we shouldn't help thieves, we shouldn't make such a blanket statement. Just because you get locked out of your phone doesn't mean you stole it. I've had customers whose friends tried to unlock their phone and locked them out.
But I can see it now all the unhelpful vultures on here as soon as someone asks about being locked out of their phone. "ZOMG THIEVE CALL THE POLICE, TELL THE MODS, TRACK THEIR IP, THEIR WORSE THAN HITLER!!!!"
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i am not saying that if a customer brings their phone into my store i am not going to help then(i would get reprimanded for that) but online i have no way of knowing if they are telling the truth or not. when people bring their phone into the store you can usually tell if they are telling the truth or not, or you have a hundred tools at your disposal as a rep that will tell you whether or not they bought the phone and/or it is theirs
I am not suggesting there are not circumstances where everything goes wrong and you are unable to sign in using your gmail account to unlock. Wait... yes i am. If you are in this situation it is 100% your fault.
Take ownership of your phone and whats on it.
If it were so easy to circumvent 2 layers of secuirty on a locked android device... then why even have it on there.
Most if not all people looking to get around the pattern unlock are in possesion of a phone they dont own.
Sent from my SGH-T959 using XDA App
or they are completely retarded like 90% of my customers, there are thousands of people out there that have an android device and have no clue what their gmail password is because the sales rep set all that up for them and made sure that when they walked out the door they would have no problems. at least once a week i get customers that come in and tell me that they locked themselves out of their phone and i know they did because A) i sold it to them and set it up B) a co-worker sold it to them and i set it up C) they are old. most people don't bother to remember passwords just like they don't remember phone numbers, because technology has the ability to remember stuff for us then why the hell should we have to use our brain at all?
i am not saying that we should walk people through how to get past it, i am just stating that some people really are that stupid and can't remember unlock patterns or passwords, or phone numbers or whatever else. frankly i think even i have locked myself out of my old G1 because i changed my pattern and then forgot what is was(i changed mine once a week) just because i changed the pattern doesn't mean i stole it, it means i'm an idiot
i have also seen phones that will not let you use the gmail credentials even though you can use those same credentials to log in via computer. just because someone is stupid does not make them a thief, although being a thief makes them stupid
NoDataFound said:
I am not suggesting there are not circumstances where everything goes wrong and you are unable to sign in using your gmail account to unlock. Wait... yes i am. If you are in this situation it is 100% your fault.
Take ownership of your phone and whats on it.
If it were so easy to circumvent 2 layers of secuirty on a locked android device... then why even have it on there.
Most if not all people looking to get around the pattern unlock are in possesion of a phone they dont own.
Sent from my SGH-T959 using XDA App
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Just because you have not run into a situation in which all systems failed does not mean it doesn't happen. Don't be do short sighted and pig headed that you under mind the purpose of help forums. I consider myself a semi intelligent person but somehow found myself completely locked out of my first vibrant. With the help of a few good people I was back up and running the next day. And this was on my day old stock vibrant. And yes the gmail auth failed even with the correct login info.
Sent from my SGH-T959 using XDA App
Apexsilverevo said:
Just because you have not run into a situation in which all systems failed does not mean it doesn't happen. Don't be do short sighted and pig headed that you under mind the purpose of help forums. I consider myself a semi intelligent person but somehow found myself completely locked out of my first vibrant. With the help of a few good people I was back up and running the next day. And this was on my day old stock vibrant. And yes the gmail auth failed even with the correct login info.
Sent from my SGH-T959 using XDA App
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As I pointed out already(and I'm agreeing with you) this is a known issue, and t-mo has said many times that they plan on a fix but I doubt it will be soon
Sent from my T-Mobile myTouch 3G Slide using XDA App
tubaking182 said:
or they are completely retarded like 90% of my customers, there are thousands of people out there that have an android device and have no clue what their gmail password is because the sales rep set all that up for them and made sure that when they walked out the door they would have no problems. at least once a week i get customers that come in and tell me that they locked themselves out of their phone and i know they did because A) i sold it to them and set it up B) a co-worker sold it to them and i set it up C) they are old. most people don't bother to remember passwords just like they don't remember phone numbers, because technology has the ability to remember stuff for us then why the hell should we have to use our brain at all?
i am not saying that we should walk people through how to get past it, i am just stating that some people really are that stupid and can't remember unlock patterns or passwords, or phone numbers or whatever else. frankly i think even i have locked myself out of my old G1 because i changed my pattern and then forgot what is was(i changed mine once a week) just because i changed the pattern doesn't mean i stole it, it means i'm an idiot
i have also seen phones that will not let you use the gmail credentials even though you can use those same credentials to log in via computer. just because someone is stupid does not make them a thief, although being a thief makes them stupid
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Overall you are correct. I deal with people all the time that dont know tech at all. The only thing I see wrong with your logic is that those type of people would not be on this forum. If the people bought the phone through a legit source they can go back to that store and get it unlocked or replaced.
tubaking182 said:
As I pointed out already(and I'm agreeing with you) this is a known issue, and t-mo has said many times that they plan on a fix but I doubt it will be soon
Sent from my T-Mobile myTouch 3G Slide using XDA App
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Got to love the xda app lol, I meant to quote the post above. But appreciate your response
Sent from my SGH-T959 using XDA App
Listen, there is a flaw with the fail safe of the patern lock. Its supposed to verify your google account info. It completely failed for me. First I was told I had to do it using 3G and not wi-fi. But neither worked. T mo actually replaced my phone because I got licked out
locked. They saw the error when I showed them I could log on with a computer but not with the phone which I had a receipt for.
Try it for yourself. Enter the wrong code until it asks for google verification.
Before you get your panties in a wad, why not see if there's a bug here after all.
Sent from my Samsung Vibrant using XDA App

activation

I've had a hell of a time trying to get this damn phone activated. It shows it's charged, but all it says during hands-free activation is "contacting network", and never finishes. Tried updating the profile, but naturally, that takes data to work, so that certainly wasn't successful. Talked to tech support, and they had me try resetting the phone, didn't help. I've left it plugged in for 2 more hours, still didn't activate. I do not want to call tech support again, they talk to me like I'm an idiot and it annoys the crap out of me.
tatonka_hero said:
I've had a hell of a time trying to get this damn phone activated. It shows it's charged, but all it says during hands-free activation is "contacting network", and never finishes. Tried updating the profile, but naturally, that takes data to work, so that certainly wasn't successful. Talked to tech support, and they had me try resetting the phone, didn't help. I've left it plugged in for 2 more hours, still didn't activate. I do not want to call tech support again, they talk to me like I'm an idiot and it annoys the crap out of me.
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try using chat?
riggsandroid said:
try using chat?
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it's employee care, so I don't know if there is a chat. Not to mention it's probably blocked at work. Odd things are blocked here. Like androidforums.com is blocked, but XDA isn't (which I'm grateful for)
I had the same problem when I was at radioshack. They bad to call tech and get a dialing code to reset some settings. Just call and say you got disconnected from tech and you want to go back. If you don't say that they will try to fix it themselves.
Sent from my PG06100 using XDA App
adamr240 said:
I had the same problem when I was at radioshack. They bad to call tech and get a dialing code to reset some settings. Just call and say you got disconnected from tech and you want to go back. If you don't say that they will try to fix it themselves.
Sent from my PG06100 using XDA App
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I called them back and got in touch with a guy that actually seemed like he knew what he was doing. Had me go into a menu using ##986# I think, and had me change the two numbers in there. That fixed it. Now I get to play!
tatonka_hero said:
I called them back and got in touch with a guy that actually seemed like he knew what he was doing. Had me go into a menu using ##986# I think, and had me change the two numbers in there. That fixed it. Now I get to play!
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hey at least you didnt end up like me, my 1st shift arrived with a DOA radio lol
I've noticed that if I am patient and pleasant with the people on the phone, usually they are reasonable when we have a conversation. Not getting mad or yelling or name calling isn't good. I try to keep the conversation kinda professional and relaxed and most of the time they are the same way back to me. Maybe some reps can confirm this? I've heard many say that if you are cool with them, they might go the extra mile with you. If you are a **** or ***** on the phone, they won't want to help you even though it is their job. Understand what it is like to be in their position and treat/speak with them like you want to be treated. Common sense stuff.
They deal with difficult and rude customers all day. They probably like it a lot when someone is civil with them. Duh!
You get more with sugar than vinegar.
herbthehammer said:
I've noticed that if I am patient and pleasant with the people on the phone, usually they are reasonable when we have a conversation. Not getting mad or yelling or name calling isn't good. I try to keep the conversation kinda professional and relaxed and most of the time they are the same way back to me. Maybe some reps can confirm this? I've heard many say that if you are cool with them, they might go the extra mile with you. If you are a **** or ***** on the phone, they won't want to help you even though it is their job. Understand what it is like to be in their position and treat/speak with them like you want to be treated. Common sense stuff.
They deal with difficult and rude customers all day. They probably like it a lot when someone is civil with them. Duh!
You get more with sugar than vinegar.
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I can confirm being a former call center rep myself for another company (still with them hence the lack of naming, just moved up the ladder), we are a lot more inclined to go the extra mile and ensure everything you need to taken care of if you give us the same respect we try our best to give you
XmentalX said:
I can confirm being a former call center rep myself for another company (still with them hence the lack of naming, just moved up the ladder), we are a lot more inclined to go the extra mile and ensure everything you need to taken care of if you give us the same respect we try our best to give you
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Oh I was very nice and polite, but if I had to go through a third tech support person, then I was going to get a bit angry with them. Luckily, the second guy knew what he was doing and my Shift is great. Battery's dead, mostly because I was downloading updates in an area with no service (I hope that's the reason anyway, always was with my Hero)
Another thought is that even though it's very annoying when dealing with people that seem clueless, they can't help it if someone poorly trained them or told them to troubleshoot by reading a script in a book they might have in front of them. I bet many are just like many other people out there. They need a job and it's not their fault if their employer did a ****ty job training them. I've had quite a few jobs where IF the employer DID train, it would be the absolute minimum and then they throw you to the wolves. Sink or swim. You figure it out along the way, if you can. The idiots expect maximum results with minimum efforts. And again, I digress.
Activating mine was a major pain. I spoke with 3 reps and 1 supervisor before someone thought to ask me if I had turned off my old phone first. Turns out that was the problem.

The things sprint say to get you off the phone lol

Well I just got off the phone with sprint after asking them about froyo the guy started reading that bs script so half way through the guy reading the script I stopped him and said can you get me some real info please. Ok sir just one moment so after about 2 mins he came back and said froyo is schedule to be released feb 1st. I wouldn't even consider this a rumor or anything that should be believed. I wanted to share how a sprint rep shuts down when the script no longer flys
Sent from my SPH-D700 using XDA App
MF'ers wish we could get them fired or something for BSing us all like this
I think that even with all the (supposed) improvements in Sprint CS, it is absolutely pointless to ask any of them anything speculative or deeply technical. The experts are all right here and on "the googel." Leave the poor sops alone--you need a bill adjustment or credit, call them. You need expertise, come here. ^_^
Yeah if I have I a tech question I don't even call sprint tech anymore I just jump on here. But that script reading is funny ****. Half of the reps have rom read it cause they don't even know what group is.
Sent from my Evo Killer!!!
DroidApprentice said:
I think that even with all the (supposed) improvements in Sprint CS, it is absolutely pointless to ask any of them anything speculative or deeply technical. The experts are all right here and on "the googel." Leave the poor sops alone--you need a bill adjustment or credit, call them. You need expertise, come here. ^_^
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Yeah I know
Sent from my SPH-D700 using XDA App
first level CS not knowing, giving BS, I dont blame em. I always throw out the froyo question if I am calling anyways, just for this amusement... the first level people know less than the sales people at a sprint store. The BEST ones, MAYBE, are the ones who ask their supe, and its not a 2 min hold, its just a few seconds, and they come back and say they dont know, sorry. Now the tech support lady I was transferred to, who obviously had NO tech experience (supposedly second tier) did not know what 2.1 or 2.2 meant, so I said Froyo, then it was like a red flag, oh let me get my supe, I said no, I was more concerned with the replacement Epic I had just waited 5 days for that FC'd everything... system apps, everything. Its like their 'tech support' are there just to annoy you into driving to the sprint store so a tech can look at it in person. ONE guy was cool enough to set me up an appointment, and describe in the job ticket what they were to do, as they said my effed up display was cosmetic when I went in to the 'techs' previously. Anyways, never had to deal with them till I got an Epic... so I dont know if it changed. Dont get me wrong, my screen issue was either defect or a damaged connection cable, otherwise epic is solid.
Now the 'finance' department going to a comission basis, or at least acting like it, is bull****. I got two lines because I had a second job where I had to call in orders to landlines, taking hours at a time (Frontier FIOS), then left the job and had issues with payments on two lines for just myself (nobody told me of seasonal hold on a line) and had to deal with finance. In the past, say 2 years ago and longer, they were AWESOME, they would work out any reasonable deal...but im guessing with the economy, they are pusing them to have all these stupid stipulations, etc. I know its my fault I am behind, I signed a contract, but in the past they were SO willing to do anything to keep my account, it was awesome. Also, anyone get a disconnect lately? No more handy redirect to customer service/finance... now its just a 1970s phone company voice saying you are not authorized to make a call to this number, please try again later... cheaped out on that system too....
BUT, still cheapest carrier, and better CS all around than VZ, any division...
iSaint said:
MF'ers wish we could get them fired or something for BSing us all like this
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I've worked in call centers for quite a while and it's not the fault of the agents when management defines a script for them and doesn't give them anything else to work with. Understand when you work in a job like that, everything you say is recorded and if you deviate from the script and start throwing your opinion out there you risk your job.
I'm fortunate that now, while I'm still on the phone, I provide tech support to the gov so generally I get a lot more leeway than I did in previous jobs. But there still are pre-written scripts I have to rattle off in certain circumstances, and usually to very important people. Ironically, they almost never give me a hard time because unlike the whiny residential customers at a previous job, these people actually understand that we have procedures and policies to follow for the sake of legality / security / confidentiality / modus operandi.
In short, I'm glad I don't have to talk to people like you anymore!
Electrofreak said:
I've worked in call centers for quite a while and it's not the fault of the agents when management defines a script for them and doesn't give them anything else to work with. Understand when you work in a job like that, everything you say is recorded and if you deviate from the script and start throwing your opinion out there you risk your job.
I'm fortunate that now, while I'm still on the phone, I provide tech support to the gov so generally I get a lot more leeway than I did in previous jobs. But there still are pre-written scripts I have to rattle off in certain circumstances, and usually to very important people. Ironically, they almost never give me a hard time because unlike the whiny residential customers at a previous job, these people actually understand that we have procedures and policies to follow for the sake of legality / security / confidentiality / modus operandi.
In short, I'm glad I don't have to talk to people like you anymore!
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I Understand that but im talking about when the guy just made up a date to get him off the phone...he simply could've explained it the way you did...and i was just joking lol i know people at thier level don't really have any info on stuff like updates sorry if i sounded like a jacka$$
iSaint said:
I Understand that but im talking about when the guy just made up a date to get him off the phone...he simply could've explained it the way you did...and i was just joking lol i know people at thier level don't really have any info on stuff like updates sorry if i sounded like a jacka$$
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While the agent shouldn't have made up a date (I'm our team's trainer and that's one of the first things I teach our people, "don't BS, you'll get caught"), if you pressure someone for something they don't have, you get what you deserve.
Electrofreak said:
While the agent shouldn't have made up a date (I'm our team's trainer and that's one of the first things I teach our people, "don't BS, you'll get caught"), if you pressure someone for something they don't have, you get what you deserve.
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i agree you get what you deserve but couldn't the guy have said "look sir im sorry but information like that doesn't make it to my level so i don't have a clue" but i agree with you
iSaint said:
i agree you get what you deserve but couldn't the guy have said "look sir im sorry but information like that doesn't make it to my level so i don't have a clue" but i agree with you
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Hehe well starting a sentence with "Look, Sir" and ending with "I don't have a clue" is a great way to turn a frustrated caller into an irate one.
But yeah, "I wish I could answer that question but we haven't been provided with a release date yet. We've been told that the update is in the works and should be released in the near future. Do you have any other questions I might be able to help with?"
It sounds lame but if you sympathize too much with a caller, they suddenly want to spend 20 minutes telling you their life story (time you generally aren't allowed to spend chit-chatting). If you are too cold and uncaring, they get ticked off. So you're stuck basically with "Yeah I feel for you, but here's what I can do for you / tell you. Do you need anything else?"
iSaint said:
i agree you get what you deserve but couldn't the guy have said "look sir im sorry but information like that doesn't make it to my level so i don't have a clue" but i agree with you
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Would that have changed your opinion or would it have been another "confirmation that Sprint doesn't know what they're doing"? In looking at the overabundance of posts on Froyo I"m guessing that a post would have developed stating something like " Just called tech support. Asked them about Froyo. Customer service doesn't know what the hell they are doing cuz they couldn't answer my question... I'm switching to Verizon because I'm tired of the lack of support that Sprint/Samsung/America(since international Galaxy devices have froyo) provides." Sound bout right?
Now I understand why so many Devs are starting to jump ship from the site.
/end pointless rant.
Sorry didn't mean to come off as an ass but I can say and truly mean, unless you walk a mile in their shoes... Try dealing with so many people on a daily basis asking the same damn questions. It gets a bit repetative and annoying I'd say pretty much anything to get people to shut up. Especially once they start with the I know more than you tone.
No im very patiently waiting for froyo please don't get me wrong...im very happy with my setup but you guys have explained it better from thier point of view thank you and obviously understand how it works better than a sixteen year old(Me 8/) so thanks i wasn't angry about sprint/samsung just that the guy lied thought he couldv'e said something else but w/e i undertand.
and im not a person who is always on here *****ing/moaning i try to help anyone out if i can and answer questions so hopefully our Amazing devs have more time to focus on thier hobbies and not answer questions.
Not everyone that works for sprint cs is stupid.... I agree not all reps are the best but love the way u guys treat us... bullshiz
Sent from my SPH-D700 using XDA App
I for one don't really worry about froyo, my phone is stock and I like it the way it is. I think that this fasination with it has gone wayyy overboard.
The way I see it is that we will get it when they release it, until then just enjoy using the best phone on the market
Sent from my SPH-D700 using XDA App
ill go ahead and look stupid here... what does froyo give you?
Flash, JIT, Chrome to phone, not being on extremely dated software
**** i just want the devs to get what they need for Cm6/Cm7
063_XOBX said:
Flash, JIT, Chrome to phone, not being on extremely dated software
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Plus a number of other Google apps like Voice Search, updates to Gmail and Youtube, and features like voice dialing over Bluetooth, improved memory management, installing apps to the SD card, data backup APIs, error reporting, improved Exchange support/security....I think that's almost everything.
gophergun said:
Plus a number of other Google apps like Voice Search, updates to Gmail and Youtube, and features like voice dialing over Bluetooth, improved memory management, installing apps to the SD card, data backup APIs, error reporting, improved Exchange support/security....I think that's almost everything.
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And the ability to use new TTS voice engines. My Epic sounds sexy now.

Big Brother Lives In CA & Coming to A State Near You

First let me start off by saying I'm a noob, a virgo, and like taking long walks on the beach LOL. I have been lurking around for the past couple of months and have learned a lot from the great people that like to help and share information. This is indeed a great community of people. This is my first post so if it seems long winded I apologize. Now my reason for my thread title. I live in Phoenix AZ (I know it's a dry heat), I was watching the news tonight and they did a story on the search of cell phones by the police. It seems that in California if you get stopped for anything, traffic ticket, jay walking, ect. and your cell phone is within arms length of you, the officer can ask for your phone and can search through it no search warrant needed! Yes that means anything and everything that is on your phone is free game (I find that a little strange since last year a husband went to court over accessing his wife's email and reading it.) But as the story was told California Supreme court upheld the ruling which again states that any person who comes in contact with a law enforcement officer can have their cell phone "looked at". This means call history, web sites visited, your phone book, and any and all information that is stored on your device. The only catch is that the device has to be within arms reach of the person. I am not a criminal, never even had a traffic ticket, but the thought of someone going through my phone drives me crazy. I keep my phone locked with a passcode, so would that mean that I would have to unlock my device for them to snoop through it? Anyway I found this interesting and I thought that I would share it with anyone who cares. My question is, of all of the talent that is in this community, has there ever been an app made like a "kill all pill", something that with just the touch of a button your device would be reset to factory settings and/or scrub the sd card? Just a thought. Once again thank you for allowing me to gain more knowledge of my device and to share in the community. Keep up the great work!
eddiegaz said:
First let me start off by saying I'm a noob, a virgo, and like taking long walks on the beach LOL. I have been lurking around for the past couple of months and have learned a lot from the great people that like to help and share information. This is indeed a great community of people. This is my first post so if it seems long winded I apologize. Now my reason for my thread title. I live in Phoenix AZ (I know it's a dry heat), I was watching the news tonight and they did a story on the search of cell phones by the police. It seems that in California if you get stopped for anything, traffic ticket, jay walking, ect. and your cell phone is within arms length of you, the officer can ask for your phone and can search through it no search warrant needed! Yes that means anything and everything that is on your phone is free game (I find that a little strange since last year a husband went to court over accessing his wife's email and reading it.) But as the story was told California Supreme court upheld the ruling which again states that any person who comes in contact with a law enforcement officer can have their cell phone "looked at". This means call history, web sites visited, your phone book, and any and all information that is stored on your device. The only catch is that the device has to be within arms reach of the person. I am not a criminal, never even had a traffic ticket, but the thought of someone going through my phone drives me crazy. I keep my phone locked with a passcode, so would that mean that I would have to unlock my device for them to snoop through it? Anyway I found this interesting and I thought that I would share it with anyone who cares. My question is, of all of the talent that is in this community, has there ever been an app made like a "kill all pill", something that with just the touch of a button your device would be reset to factory settings and/or scrub the sd card? Just a thought. Once again thank you for allowing me to gain more knowledge of my device and to share in the community. Keep up the great work!
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I saw the same report about California on our news.
I have news for you, I will never consider living in that state.
That is ABSOLUTELY RIDICULOUS and a step away from the government having video cameras in your house.
I don't know what you can do exactly.
If you ever get pulled over, send the ***** into your custom recovery and format all.
Scary what this country is turning into.
Just toss the phone in the back seat.
I'd actually be kinda curious about the existence of such an app, also....
Ridiculous is all I can say
Sent from my Nexus S 4G using XDA Premium App
I'd tell them to **** themselves and take them to the supreme court. That's purely unconstitutional.
Sent from my PC36100 using Tapatalk
One more step in complete government control .... I live in Cali and truth be told if it wasn't for my son(separated parents) I wouldn't even live in this country.
"praise the lord and pass the ammunition"
RileyGrant said:
I'd tell them to **** themselves and take them to the supreme court. That's purely unconstitutional.
Sent from my PC36100 using Tapatalk
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I completely agree with you but unfortunately in this day and age "unconstitutional" doesn't mean a damned thing.
The Patriot act is "unconstitutional"...
Actually I just decided to NOT list all the things that are "unconstitutional" that are realities, I don't have that kind of time.
This country went to **** years ago
Sent from my Nexus S 4G using XDA Premium App
"Tase me, bro."
*smash*
*I'm assuming this is similar to the 'plug n' pull' (ya like that?) that was mentioned before. If all it takes is smashing the phone to ****, well, I'd do it in a heartbeat. If I just had pr0n on my phone I wouldn't even care. But that never touches my phone. Nor my computer; felt the need to add that. I'm talking serious business. Not that 'phone tapping' couldn't be possible (yes, it can happen to us all) but anything to shut an effort down. I'd even smash my rooted device and give up a chance of rooted glory for all the bull**** that could come of it. I hate cops. I've had some horrible experiences with them in the past. I'm not a 'blah blah f*ck you' to the face anymore, but I don't play that ****. You can instantly tell when a cop is on the push, and usually it is because you are in a bad situation. But some trivial ****? Nah, I don't, and won't, play that.
Keep your phone locked. If they ask for the pass code, tell them no.
Prugor said:
Keep your phone locked. If they ask for the pass code, tell them no.
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I don't think it works like that, provided this was similar to the talk before ... your 'ish' gets plugged in and by some 'miracle super duper government cop pull' they jack any and everything off your phone.
I'd like some clarification though. I haven't seen a link, but this sounds pretty similar to the talk before.
I'd honestly laugh if this was a, "Gimme your phone son. Ok, how do I see your 'texties?'"
conqu1stador said:
I don't think it works like that, provided this was similar to the talk before ... your 'ish' gets plugged in and by some miracle super duper government cop pull they jack any and everything off your phone.
I'd like some clarification though. I haven't seen a link, but this sounds pretty similar to the talk before.
I'd honeslty laugh if this was a, "Gimme your phone son. Ok, how do I see your 'texties.'"
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They have a device they can hook the phone up to which copies all of the data.
Yeah, that's what I'm saying this sounds like. 'That talk before.'
If you could honestly lock your phone and deny access, well, that's a massive failure on their part. That is what I was saying. It sounds like all that business mentioned a month or two ago.
conqu1stador said:
Yeah, that's what I'm saying this sounds like. 'That talk before.'
If you could honestly lock your phone and deny access, well, that's a massive failure on their part. That is what I was saying. It sounds like all that business mentioned a month or two ago.
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Locking the phone will do nothing.
I suppose you can wipe the phone but, as we all know, the only way to truly destroy data is acid.
Right. If I am remembering correctly it was mentioned as such before. That's what I was saying. I wouldn't be surprised if this was being considered in Illinois. I should make a point of turning my phone off / removing the card everytime we / I get pulled over. Swallow the card if it appears suspect and smash the phone. I'd totally get tasered over as much.*
*tasers aren't that bad*
*yes, for fun
Sent from my PC36100 using XDA Premium App
This is BULL**** !
Im glad I live in Sin City
Just another reason for me to hate living in Cali. I must have missed the report but I remember about a month or so ago some state in the north eastern part of the us displayed a new device just for cell phones that police were beginning to use. Basically it comes with universal plug or what ever and totally scans phone in a matter of seconds. All contents are then stored in said device for further review. files included absolutely everything! Pictures, videos, internet history/cache, emails, call history etc. Welcome to socialism! California is leading the way.
Sent from my EVO
Just use titanium backup and dropbox. Then if being pulled over just boot to recovery and format all. Might still be able to recover the data though. We need a secure format option.
Sent from my GT-P7510 using XDA Premium App
Here is the key part:
eddiegaz said:
the officer can ask for your phone and can search through it no search warrant needed!
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Police officers can ask for lots of things. You don't have to give it to them. If an officers asks if he can look in your trunk you can say no, if they ask to come into your house you can say no, if they ask you anything you can remain silent. So if you have something on your phone that you don't want the police to see, just say no when they ask if they can look at it.
I have seen police go to apartments where the neighbor reported that someone was smoking pot. They can smell the pot, but if no one answers the door, or the person who answers does not let them in they can't take any further action.
mbaseball3 said:
Welcome to socialism! California is leading the way.
Sent from my EVO
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While I won't dispute Cali's socialist leanings, this is NOT evidence of it. Evidense of Fascism? Sure is! Socialism? No. There are big differences between communism and socialsim, and both can be facist...but so can democracy. Fascism is the real evil. Socialism and communism are only theoretical evils that tend to die off as time progresses (though either one work very well in small communities. Funny thing: almost any humane fiscal system can work, and work well, on a small scale...it is when one starts dealing with larger societies that the sh1t hits the fan). But this is all far more political than is allowed.
Fazulka said:
Here is the key part:
Police officers can ask for lots of things. You don't have to give it to them. If an officers asks if he can look in your trunk you can say no, if they ask to come into your house you can say no, if they ask you anything you can remain silent. So if you have something on your phone that you don't want the police to see, just say no when they ask if they can look at it.
I have seen police go to apartments where the neighbor reported that someone was smoking pot. They can smell the pot, but if no one answers the door, or the person who answers does not let them in they can't take any further action.
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Someone hasn't been paying attention to what is going on
What is "allowed" and what has been actually happening are two completely different things. Wanna see a video of people being body-slammed and tied up for dancing at the Jefferson monument? Minute 2:40 is when they tell someone that they will be arrested for continuing to record.
Here is a news report on the incident

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