First off - I Private Messaged a couple of people about this, but realized that I should have just posted this in the forum. So, my apologies for anyone seeing this a second time.
I've been getting all sort of conflicting information about the Hero 130 (The Telus one) and which UMTS bands it supports.
Most of the information I see at places like PDADB says that it's UMTS enabled for 850/1900 only, which are the North American bands. FCC reports and the Telus user manual show testing for WCDMA (UMTS) 850/1900 only.
However, HTC's Canada Hero website (http://www.htc.com/ca/product/herotelus/specification.html) says "Dual Mode UMTS" and lists frequencies for US (850/1900), EU/Asia (900/2100) and Telstra (850/2100). Two HTC support techs from their website also confirm that the Hero 130 supports UMTS for US EU/Asia and Telstra, but it feels like they are just regurgitating information from the extremely vague website.
The device is a quad-band worldwide device. These are the bands the device is capable of using:
Europe/Asia
UMTS/HSDPA/HSUPA (900/2100MHz for EU/Asia)
North America
850/1900
Telestra
850/2100
GSM/GPRS/EDGE (Quad-band 850/900/1800/1900Mhz)
If the bands you are needing are any of these then the device should work.
Kay
HTC Technical Support
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Has anyone with a HERO130 actually gone overseas and seen if you get UMTS/3G to work overseas - or has seen anything that conclusively and definitively proves if it does or does not work?
Thanks!
I'm wondering the same thing. I'd like to get the Telus one and use it here on AT&T 3g in the states... anyone know if that is possible?
The Telus version of the HTC Hero (aka HERO130 or A6265) definitely supports ATT's 3G bands. It's been confirmed via the FCC documentation as well that 850/2100 is supported. T-Mobile's 1700MHz is not supported.
My question is specifically in regards to the European/Asian (900/1900MHz) bands. HTC's confirmed that it does support by phone, but I'm still a little dubious. However, I'm ordering one and am going to give it a test!
Stay Tuned!
itpromike said:
I'm wondering the same thing. I'd like to get the Telus one and use it here on AT&T 3g in the states... anyone know if that is possible?
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Yes. It is possible. I've got the Telus Hero, unlocked and running on the Rogers network. HSDPA/3G works fine on Rogers. North American radio bands for 3G are supported with this hardware.
BlueHawk said:
Yes. It is possible. I've got the Telus Hero, unlocked and running on the Rogers network. HSDPA/3G works fine on Rogers. North American radio bands for 3G are supported with this hardware.
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Awesome! How difficult is the unlocking process?
I just thought about something. I'm used to the iPhone where you have to root your phone to unlock it for other carriers. Is the way it work with the HTC Hero and the like is that you just pay full price for the phone ($499) and it comes unlocked already? No tinkering needed?
itpromike said:
Awesome! How difficult is the unlocking process?
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The unlocking process is not painful at all, but it costs you $20-25. When you insert a non-Telus sim into the device and power it up, it will tell you that you are using the wrong sim and ask you to enter the unlock code. The unlock code is specific to the IMEI of you phone, so they can't be shared. They can be purchased on eBay for slightly more than $20.
Note that you cannot unlock your phone by flashing a custom ROM. So unless you figured out the magic formula for generating these unlocking code (different for each device and different for each carrier), you have to pay for it one way or another.
tsekh501 said:
The unlocking process is not painful at all, but it costs you $20-25. When you insert a non-Telus sim into the device and power it up, it will tell you that you are using the wrong sim and ask you to enter the unlock code. The unlock code is specific to the IMEI of you phone, so they can't be shared. They can be purchased on eBay for slightly more than $20.
Note that you cannot unlock your phone by flashing a custom ROM. So unless you figured out the magic formula for generating these unlocking code (different for each device and different for each carrier), you have to pay for it one way or another.
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So I buy the full priced ($499) phone from Telus, then I have to buy the unlock code from Ebay? Hmm... I feel leery about buying something like this from Ebay. Is there an official channel I can buy an unlock code from?
itpromike said:
So I buy the full priced ($499) phone from Telus, then I have to buy the unlock code from Ebay? Hmm... I feel leery about buying something like this from Ebay. Is there an official channel I can buy an unlock code from?
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I paid mine for the full price too, but this doesn't make the phone automatically unlocked. Telus enters an exclusive contract with HTC to be the sole carrier of this phone in Canada (at least for now), and they have every right to make sure that an average-joe, who knows nothing about unlocking, who wants this phone have to go to them, with or without contract. Exclusive dealings are extremely common in cell phone industry, and they are not free for the carrier.
I doubt Telus would unlock the phone for you. In the US, T-Mobile will unlock their phones for you a few months into the 2-year contract, may be Telus will do the same, if you signed a contract with them that is.
I just went to eBay and notice that there are now many sellers selling Telus Hero unlock code, and some are selling for as low as $13. I bought mine from a seller called cellfservices, it is not the cheapest but it worked (and it took them about an hour after the sales to send me the code).
mobileincanada.ca seems to be one that is very popular for unlocking, $20cdn, and they usually send unlock code very fast (within 5 minutes)
all right people.
I am here to bust the myth.
Telus hero does not have asian HSPA band.
I have two heros: GSM and Telus.
Tested location: Taiwan.
Telus hero with Taiwan sim card = GPRS only, no 3G connection.
GSM hero = 3G connection.
Telus hero does not have dual model 3G, period.
So which do I get for AT&T
Ok so I'd like one of these WITH 3G connection on AT&T so which one would I get to make this happen? I'm leaning toward the Telus model from what I've been reading but if anyone can confirm or deny this, that would be great. Also once I have it and it's been unlocked, then what do I tell AT&T? Just order a second line with a data plan? Won't they ask me what type of phone is this for or how should I do this?
itpromike said:
Ok so I'd like one of these WITH 3G connection on AT&T so which one would I get to make this happen? I'm leaning toward the Telus model from what I've been reading but if anyone can confirm or deny this, that would be great. Also once I have it and it's been unlocked, then what do I tell AT&T? Just order a second line with a data plan? Won't they ask me what type of phone is this for or how should I do this?
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The Telus Hero is the only current Hero model that will work with 3G/HSDPA in North America. The European Hero will only use Edge for Data - it doesn't support the North American radio bands. The Sprint model only supports CDMA.
Do you need a second line? Are you planning to run two cell phones? If not, just switch your current AT&T SIM into the Hero and get a data plan for that SIM/line.
I do plan on running a second line yes. I have an iPhone 3GS as my main phone and I am planning on using the Hero to play around with as my second phone. The hero is a decent phone and fun to flash and play around with etc... but I couldn't ever really use it as my main phone. I definitely couldn't give up my iPhone 3GS for an Android phone just yet there are still some refinements that Android as a mobile OS needs to undergo and still some refinements that HTC needs to bring to the SenseUI as well. I rely too heavily my phone and it doing what I need it to do as fast as possible. I did have the Sprint Hero for a month before I took it back, I just didn't like it... it was slow, laggy, and some of the things I wanted to do with the phone that I was just so used to doing on my iPhone either couldn't be done OR had to be done in a way that didn't make very much logical or design sense. I had a lot of those 'why can't I just press this to make it do that?' moments or 'why the heck would they put this menu under here?' moments. Anyhow with that being said, Hero and Android are still fun platforms to play with and flash and try different settings and home screens and different ROMS etc so I'm going to get another one but this time on AT&T so I can use voice and data at the same time (one of the things I hated about having the Hero on spring was the inability to use data and voice at the same time as well as how slow sprints data was compared to AT&T)... but I wouldn't want a phone that I flashed and played around with so much to be a phone I relied on for mission critical work.
So what's the best way of going about this? What type of line should I order from AT&T? What should I ask for when i call or go into the store to get another line? Any suggestions?
I just got my Telus Hero last week, and coming from a 3G iphone, this blows it away. Not sure about the 3GS as it is a faster processor..... Also better than the Tilt 2. Love it. Just waiting on Eclair to get Google Navigation and other goodies...
Broken said:
I just got my Telus Hero last week, and coming from a 3G iphone, this blows it away. Not sure about the 3GS as it is a faster processor..... Also better than the Tilt 2. Love it. Just waiting on Eclair to get Google Navigation and other goodies...
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Yeah the iPhone 3G (I have both a 3G and 3Gs) and the Hero are pretty comparable. Browsing the web (which I do a lot) is faster on the 3G but the loading of applications etc... are pretty much the same. This is stock to stock so no modding on either phone. The scrolling on the 3G is much smoother than a stock Hero. I know that there are ROMS that make the device faster which is the only reason I'm even rethinking about getting one. The 3GS however is just no contest. But I've pretty much had all the fun I can out of the iPhone; not talking about the the apps as there are so many apps to choose from and a lot of them are awesome and fun to use, but with modding the phone itself and playing around with the OS etc I've done all I can do with the iPhone and want something new to play with...
itpromike said:
So what's the best way of going about this? What type of line should I order from AT&T? What should I ask for when i call or go into the store to get another line? Any suggestions?
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Just tell them you have an existing phone so you want a new SIM and to purchase a plan for a smartphone (data and voice plan) - they can advise you on deals and packages then. The carrier should never care about the phone - it's not like they make money on it - they usually subsidize the manufacturer for a unit anyway, in a profit sharing deal. The only thing the carrier is really interested in is the data and voice carriage charges.
i would just tell them you want to add a line for regular phone with unlimited data. that way you dont have to pay extra for the smart phone data. unless of course its cheaper and you can just for like ten dollars make your smart phone data plan you have now a family unlimited
BlueHawk said:
Just tell them you have an existing phone so you want a new SIM and to purchase a plan for a smartphone (data and voice plan) - they can advise you on deals and packages then. The carrier should never care about the phone - it's not like they make money on it - they usually subsidize the manufacturer for a unit anyway, in a profit sharing deal. The only thing the carrier is really interested in is the data and voice carriage charges.
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That would not be the best option. If you are going to add a line, figure out which phone they are giving away for free they you can get the biggest profit by flipping on eBay. Most likely the Solstice.
This way you can get away with the cheaper non-smart phone data plan and get about $200 back by selling the "free" phone they give you.
Can anyone confirm if the telus hero ships with the updated faster firmware? Thanks.
Hello All,
Just recently came across a T8282 for sale, At a local thrift store of all places (lol).
Aside from some screen scratches (I assume these did not come with a factory protector/layer I can just peel off?) and missing the stylus + SIM card, But It works perfectly.
Anyway,
This is my first "Real" cell phone or "Modern" I guess you would say.
I've always used Prepaid service and Phones provided by the Prepaid Carrier, As has my family.
We all use Virgin Mobile, And I already have an established account with funds on it for them.
Also, They just added a very reasonable monthly Data Package Plan that seems to be the best deal around in prepaid.
Would there be any possible way to use Virgin Mobile Service with my new T8282?
I'm aware Virgin does not ussualy use SIM cards (or at all) in there phones, But, I've seen some Virgin Sim cards up for sale on auctions sites that appear to be available from outside the US.
Would I be able to make one of these "Foreign" SIM Cards work properly inside the US?
And if not~
What is a good Prepaid Service Provider that uses SIM cards I could switch over to?
I'm aware prepaid is not really the way to go with a phone like this, But I'm not really a hardcore user, And Non-Contract has always got me through just fine.
Sorry if this is in the wrong area.
Oh, And does this phone come already unlocked? Or will I need to do that also?
Bad news I'm afraid
The T8282 is a European GSM/UMTS handset and as such won't work on Virgin Mobile in the US (which uses the Sprint CDMA network)
You'll need to switch to a US carrier which uses GSM - AT&T and T-Mobile are the two big networks which do. In addition, you'll only get voice and GPRS data as the phone can't use the 3G frequences used in the US (the T8285 was the version with US bands)
Virgin Mobile is a global brand, but each country runs its network seperatly. You won't be able to pick up a SIM card and expect it to work on the US Virgin network.
As ther T8282 wasn't sold officially in the US, it will already have been unlocked if it has been used with a US network.
There's other people here which have used a T8282 in the US, it's worth searching the forums.
*Facedesk*
Thanks for all the info handsomedog.
I kinda figured Virgin wouldnt work out, But had to ask.
I dont mind switching Carriers as long as its a prepaid service, But did not count on the phone not being able to "Fully" function... That really sucks.
Ok so now that Dell has the DVP for AT&T, will anyone here be working to change their T-Mobile device to work on AT&T? From what I understand it's just a firmware difference that allows the radio to work on the other frequencies. Consequently the same frequencies of UMTS that Bell and Telus run in Canada. It's great that Dell has decided to move to AT&T as well but unfortunately we can't get the unlocked versions shipped up here directly from Dell.
If someone wants to make some coin, buy a bunch of unlocked AT&T compatible DVP's and sell them to Canadians to work on Bell and Telus. Unfortunately I'm one of those suckers that didn't realize that UMTS 3G ran on 5 different frequencies and bought a T-Mobile one before the AT&T version was available.
I'm basically looking to try and get this one I already have to work, but if it's not possible, I'm willing to trade and/or buy an AT&T one.
Anyone have ideas? Do you think that the May 18th (tentative) firmware release will be able to be hacked to unlock all the frequencies on the radio? I hate to make such a long post but basically I'm grasping at life-lines here. My iPhone is a POS and I'm desperate for an awesome, non-android phone.
You my friend and I are in the same boat. I lucked out and Mobilicity shows up just before I ordered the phone. I like you have the t-mobile phone.
So far however the phone only works on rogers (and subsidiaries) and mobilicy. But as mobilicity is brand new i'm having a hard time staying connected and after paying almost 600 for the phone i'm kinda getting annoyed at the fact it barely stays connected to the 3G, though I have no issues with wifi.
Otherwise the phone is fantastic (with the no "explorer" exception) and with unlimited data through mobilicity, when it's good it's really good.
Lucky for you. Unfortunately I live in Alberta and the only carriers we have here are Bell, Telus, and Rogers. And the only coverage worth mentioning is worth Bell and Telus. So I'm a little SOL. If someone from the states is willing to trade an unlock AT&T version for a brand new (used for a couple hours) T-Mobile version, I'll pay shipping. I don't care. I just want a working phone.
Hey folks,
I'm currently on vacation in Spain and thought that my DVP would automatically start roaming when I got over here. Not the case. So I just signed up for T-Mobile's "Worldclass International Service". Still not getting any signal. Am I too late? Was I suppose to do this before I left the U.S.? Currently using GoVoice on any Wi-Fi I find here, but it would be nice to be able to actually call/text in case of an emergency. If anyone has any ideas/suggestions I'd really appreciate the help. Thanks!
Perhaps your number has not been unlocked for international roaming. Call TMobile's international customer care # (i think it is 505-998-3793) to unlock your line.
I'm guessing it's just a time lag before your international service turns on. Beware the roaming rates for data. I've racked up $500 a week in some countries. scandinavia has been the worst for me.
I work in europe regularly and just sold my TMo locked DVP and bought the unlocked model. I'm going to use locally sold sim cards in europe. it's the cheapest for data, in my experience. I rarely download video so I only use about 20mb a week.
This was most likely caused by a certain delay, it may have been a shock to your phone, just wait it out, if not it had already been fixed.
I’m coming from a Nexus 5 and trying to figure out which model of Note 4 to get. I've read a lot on this and am still finding it all very confusing with so many Note 4 models and rumors of region/continent-locking.
I'm in Canada and need something penta-band 3G support and support for LTE on at least Bell in Canada. I regularly use a T-Mobile SIM in the US and other SIMs in Asia-Pacific and Europe when I travel. I have read that the Note 4 models are region-locked by continent.
Fortunately it does look like CanadaGSM is selling a bunch of different unlocked models including the W8 and the T. From their site it seems that the W8 model would give me the most frequency support but isn't this the model that Bell, Rogers, and other Canadian carriers are selling? If that's the case, why do the sites of those carriers list fewer bands (e.g. no 1700 support except from Wind).
Is it true that the Note 4 is continent-locked? For example if I get a W8 can I use it with SIMs in Asia-Pacific and Europe when I travel as I do with my Nexus 5?
If I'm going to spend $800 on an unlocked Note 4 it had be truly unlocked.
Thanks in advance for any helpful answers.
I think the N910W8 is the model for you. http://pdadb.net/index.php?m=specs&id=6798&c=samsung_sm-n910w8_galaxy_note_4_lte-a_samsung_muscat
The carriers not listing 1700 support probably don't use 1700 to begin with. The W8 definitely supports 1700.
Not entirely sure about the continent locking issue. I've heard about it but I think it only applies to carrier models.
910u.
So in theory if I get a W8 and unlock it I should be fine. That would actually be helpful as I could get it on contract from Bell a lot cheaper.
2xbass said:
Is it true that the Note 4 is continent-locked? For example if I get a W8 can I use it with SIMs in Asia-Pacific and Europe when I travel as I do with my Nexus 5?
If I'm going to spend $800 on an unlocked Note 4 it had be truly unlocked.
Thanks in advance for any helpful answers.
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Yes, your Note 4 is region locked.
BUT the lock works this way: you buy your phone in the US and it's locked to any other SIM other than a US one. Once you insert a US sim into it and make a 5-minute call, it will be unlocked for all SIM cards and you can use it anywhere in the world.
What a lot of people don't know -and it's not their fault, so much misinformation on the internet- is that the lock is not supposed to prohibit users from using their phones while travelling or anything crazy like that. It's Samsung's attempt against grey imports. So that, for example, a device meant to be sold in Europe would not be sold in the US and vice versa. Once you get your phone and activate it with a SIM from your region, you can freely use it anywhere you go.
Thanks for the clarification.
iridaki said:
Yes, your Note 4 is region locked.
BUT the lock works this way: you buy your phone in the US and it's locked to any other SIM other than a US one. Once you insert a US sim into it and make a 5-minute call, it will be unlocked for all SIM cards and you can use it anywhere in the world.
What a lot of people don't know -and it's not their fault, so much misinformation on the internet- is that the lock is not supposed to prohibit users from using their phones while travelling or anything crazy like that. It's Samsung's attempt against grey imports. So that, for example, a device meant to be sold in Europe would not be sold in the US and vice versa. Once you get your phone and activate it with a SIM from your region, you can freely use it anywhere you go.
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Just want to confirm that this does all work as expected. I got a Note from Bell yesterday and it's an SM-910W8. As expected it would not take a SIM from another carrier. I made a call on it and then unlocked it with a code from cellunlocker.net and after that it was able to take a SIM from Vodafone in Australia as well as one from T-Mobile.
Loving this phone so far!