Proximity Sensor Doesn't Work!!! - XPERIA X10 General

Hi guys,
I got my xperia x10 and the proximity sensor doesn't work. Even in test mode it just says off with a dial tone. Any idea what I can do? Ive tried flashing firmwares.
Regards
corruptfate

The proximity sensor in X10 does disable the touch on your screen immediately after you put the phone to your face, and it waits about 6 or 7 seconds to turn off the display.
you can test it, call someone and put your finger on the top of the screen( beside the earpiece ) and try to cancel the call.

ya but the thing is it doesn't work in the service menu...

I tested it now and it's working fine from the service test menu. it even detects my finger about centimeter and a half away from it.(give you a tone and write "ON" on the screen)

When you test it in the service menu... are you actually covering the proximity sensor? it won't activate unless you cover it..
it's just above and to the right of the word "Ericsson" at the top of the phone.

yes it is the little black thing It works on my brothers but not mine when I open the test i just hear a dial tone and see off even when I try to cover it

Sounds like you need to take it back then.. either get it repaired or replaced..

but it's working while you are in a call, so don't bother yourself.
maybe it's just a software error.

thats what I'm planing to do... thanks for your help guys

Related

x10 screen wont turn off in-call

I always seem to touch the "end call" button with my cheek when I'm calling someone since my god damn screen wont turn off when I'm in-call.
Anyone else experienced this ?
depends on my experiences, the screen turn off when u r in call after (5-10 sec) coz the sensor of screen in covered thought in call just in foryo 2.2 the screen turn off directly( this sensor located in the upper right corner of screen in x10
So if your screen not turn off all the time when in call is active ,so you need to check the sensor it's work or not
i think the is software to check all the sensor and bluetooth,wifi....etc named benchmark in the market try to download it but first check ur screen after 10sec when u r in call and check the sitting ok
Hi - The proximity sensor disables the screen - you can test that it's working by going into the service menu and checking it.. it's Menu, Back, Back, Menu, Back, Menu, Menu, Back.. Then go into the service tests menu and check if it works... if it's working in there, then I suspect that you may be using a task killer and it's interfering with the workings of your phone.. ditch the task killer, it's a waste of resources anyway..
I have this problem as well & I know the sensor is working because I went into test mode & ran the test. I have no task killers installed & the screen stays on during a call. The screen shuts off at the set screen timeout interval but the sensor doesn't seem to do anything, except in the test mode.
On other phones like the N1 & IPhone 3GS if you cover up the sensor the screen will shut off but with the X10 it stays on.
I have this problem to! If anybody knows something please tell us.
Me too, may because Firmware bug?
Sed from my X10i @BKK
phoneguy 4567 said:
I have this problem as well & I know the sensor is working because I went into test mode & ran the test. I have no task killers installed & the screen stays on during a call. The screen shuts off at the set screen timeout interval but the sensor doesn't seem to do anything, except in the test mode.
On other phones like the N1 & IPhone 3GS if you cover up the sensor the screen will shut off but with the X10 it stays on.
Click to expand...
Click to collapse
no this sensor responsible to check in call and turn off screen but i guess there is problem in firmware (BUGS) coz if there screen not turn off the battery will drain via (2-3)H of call !!! not possible
The sensor disables the screen ...
It doesn't turn it off. Your screen will turn off after your normal screen time out.
Easy to test, ring someone then cover the sensor with your finger and try pressing end call. It is locked so won't end the call. Remove your finger and press the end call. Call ends!
Your right!!!
Strange way to do things IMO because it's a waste of battery leaving the screen on. I still think the sensor software is buggy because I've been in calls where I accidentally hit end call with my face .

My proximity sensor under froyo is buggy

Hello everyone,
I've the following problem:
When i call someone and the telephone is in a horizontal position the sensor isn't working correctly. When i put my finger on it the display doesn't turn off. If i hold the phone in a vertical position everything works like it should.
Can someone confirm this?
Sorry for my bad english.
Thanks in advance!!
Sent from my GT-I9000 using Tapatalk
Because nobody could help me and answer my question, I try to explain it better.
It would be very nice if some people could test the following steps:
1. Put the telephone on a desk/table
2. Call a number for example your mailbox
3. Put your finger over the proximity sensor
-> Is your Display turning off or is it staying on ?
This is what i want to know and I thank you for few seconds doing this test
For what it may or may not be worth, covering the sensor with my finger does nothing, but my screen does actually turn off when I've got the phone to my ear.
...and here's the trick: if the phone is held vertically, covering the sensor with my finger works!
Yeah when the phone is vertically - no probs, too.
But try to make a call when you lie in bed
That won't work, but wtf samsung?
In Eclair the sensor works perfect. and it doesn't matter if the telephone is held vertically or horizontally !
With the Skype telephone app, there's no problem.
So i think the Phone.apk is the problem for that.
Is this possible to fix? I can't do this because i am a noob ;-)
But maybe others ?

Screen stays off throughout the call.

Hey friends,
I am facing this problem while making calls that as soon as I press call button or receive button(while taking call) the screen turns off n stay that way till the call ends.
I have tried pressing all hardware buttons,even moved the dvp awayfrom me n into direct light but to no avial.though it did turn on once or twice out of twenty times.
Did anyone else experience this? Any suggestions are welcome..
Sent from my HD7 T9292 using Board Express
Do you have a screen protector or case that is obscuring the light sensor or proximity sensor? My first guess is that something is obscuring one or both, because during a call the screen being off is a feature.
Arcarsenal said:
Do you have a screen protector or case that is obscuring the light sensor or proximity sensor? My first guess is that something is obscuring one or both, because during a call the screen being off is a feature.
Click to expand...
Click to collapse
i know about this feature n still have that plastic skin on the screen i'll remove it n check again don't think it d block light but then wats the harm?
screen stays black/off during call
The screen stays black during a call and this happens ramdomly. I have a dell venue pro a t mobile phone but it is a pre release so it works on att 3g and all. I have switched the sd card with no improvement. I have ordered a transender 32 gb sd that I haven't received yet. The firmware version 2250.1400.7004.025 hardware is 112.576.2.0 radio soft 2.2.50.14 radio hard 8250. I have been unable to get any of the hardware keys to hang up the phone which if I get voicemail or something means I have to power the phone down to get the dang thing to hang up. Sometimes it works fine but I cant find a commonality software or hardware that causes this. It happens right out of the box so even after a software reset it can happen. Is there any solution for this issue?
I can't understand why the button on top doesn't hang it up.
PS I got this phone for free and I got ripped off LOL
wow just got a replacement phone today and im having this problem, As soon as I go to make a call the screen goes black and cant do anything on screen during the call, so i cant enter my password when checking voicemail
I think it's related to the proximity sensor. When you put the phone close to your head, the screen switches off. When you move it away, it will switch on - most of the time .
If it stays black, have you tried tapping the power button on the top of the phone? It switches the screen on without disconnecting your call.
A coworker got a replacement the other day(they send a refurb) phone and it had the same problem. Had to go through Twitter to get Dell to send him a new retail phone since they had send him 3 refurbs prior and they all had different issues.
This is just a general statement regarding phone proximity sensors. I have had multiple phones made by different manufactures that experience this to some degree (including the Venue Pro). One thing that I have noticed is that if the phone goes from your face directly into a bright light (outside is most common) it will keep the screen shut off but if the sensor is somewhat shaded it will resume normal function.
I got the same problem too and while it may be a proximity sensor problem, it is not controllable on the user's end. Unless the phone call disconnects magically, a battery pull is necessary.
I'm gonna be on my third one soon and I hope that i won't face the same problem.
magicsquid said:
I think it's related to the proximity sensor. When you put the phone close to your head, the screen switches off. When you move it away, it will switch on - most of the time .
If it stays black, have you tried tapping the power button on the top of the phone? It switches the screen on without disconnecting your call.
Click to expand...
Click to collapse
Yes i recently got a new refurbed phone and this problem has arised. Complained to Dell and they are going to send me a Brand new DVP. I see a lot of people having this same issue with the refurbs. Currently Dell is out of new DVP due to them upgraing the firmware, so I have to deal with a broke phone till the end of August. Talk about a dissatisfied customer. Im thinking about selling this brand new unit when I get it, hopefully Toshiba has their device out by then
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
theusername said:
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
Click to expand...
Click to collapse
please explain because im getting frustrated
theusername said:
This is a Proximity Sensor issue. You can fix it though in the EM app. You can adjust the sensor readings and the phone will function like normal. Let me know if you need the values or a step by step!
Click to expand...
Click to collapse
A step by step would be awesome. I like being able to see the screen during a call.
1) Get the EM app, if you dont have it dial ##634# into the dialer
2) Get into the advanced menu by double tapping the black area and typing in "qwertyuiop"
3) Select "RD test", now enter *#6336# in the box that pops up.
4) Select "Sensors", and the "Proximity Sensor Config"
5) Set the following to these:
LED strength - 1
Diode select - 2
Pulse Count - 43
6) Hit set and then you are good to go!
I have noticed that one of my DVP's needs to have this put in again everytime I reboot the phone, the other saves it. Just an FYI for ya!
I get to step 3 and when i clock on RD test, I am prompted with a white box with blue trim and an X at the top right. can you advise on how to proceed?
Oh yeah, Im sorry I forgot that part. Enter *#6336# as the password.
When I dial *#634# it says thic code is not supported.
What does that mean?
I put in a different number combo before and it put me in the EM screen
937dytboi said:
When I dial *#634# it says thic code is not supported.
What does that mean?
I put in a different number combo before and it put me in the EM screen
Click to expand...
Click to collapse
Try ##634#, Im made a typo there and put a * the first time.
did the steps and it didnt work for me am i doing something wrong
937dytboi said:
did the steps and it didnt work for me am i doing something wrong
Click to expand...
Click to collapse
I dont know, you could just have a defective phone. I know thats hard to believe that from Dell.....

[Q] Proximity Sensor Driving me nuts

Hey
My proximity sensor keeps stuffing up. When I make a call, and put the phone to my ear , it turns off the screen but when I release the phone from my ear, the phone screens remains off and I cannot access the phone untill the other party hangs up
This is a real pain when they do not answer and their voicemail comes on and I need to leave a message. I have to turn off my phone when this happens
I have fixed this but it only remains fixed for about a day
I have cleaned it, blown in the area where the proximity sensor sits with a straw ( did not have air compressor can) worked for about a couple of days then it stuffs up again
Not sure what the hell I can do to fix it now.. Buy a new sensor? I have a screen protector but there is a cut out where the ear goes
Go into settings, accessibility, then tick 'The power key ends calls' It won't turn off the screen.
I had that problem, I took the sensor out and wiped it, seems to be fine now. I saw a video online to help me, not got the link readily at hand though

[Q] Screen goes black when I make a call

My nexus 4 Lollipop 5.1 Seems to have a problem when I make a call. I hit the phone symbol, select the number I want to call from my requent call list. I hit the dial button and make the call........ The problem comes when I go to end the call the screen goes black such that I can end the call. I just have a black screen........
Does anyone out there have any idea whats happening and what the fix may be?
Thanks for any help
Remove your screen protector.
Blacksmith5 said:
My nexus 4 Lollipop 5.1 Seems to have a problem when I make a call. I hit the phone symbol, select the number I want to call from my requent call list. I hit the dial button and make the call........ The problem comes when I go to end the call the screen goes black such that I can end the call. I just have a black screen........ Does anyone out there have any idea whats happening and what the fix may be? Thanks for any help
Click to expand...
Click to collapse
The screen is supposed to go black when you make a call--or, rather, when you place the phone to your ear. There is a "proximity detector" along the top edge of the screen, and it detects your ear when your ear gets close. The phone then turns off the screen sensors so that your ear or your cheek doesn't push any buttons while you are talking, and turns off the screen illumination for aesthetic reasons. However, the proximity detector is supposed to cause the screen to turn back on when you remove the phone from your ear. That isn't happening for you. When it didn't happen for me, I took it to the shop. The tech said the proximity detector was broken, and ordered a new one. But replacing the proximity detector didn't help. He finally disabled the sensor so that proximity was never detected. that worked.
This story does not have a happy ending for me. The phone worked for a couple of days. Then I tried to reboot, and it went in to a boot loop. None of the standard cures for a boot loop is helping me. I doubt if the two problems are connected.
Proximity sensor turns off screen when you put it to your ear to avoid your skin touching the "End call" button or something else
kbakalar said:
The screen is supposed to go black when you make a call--or, rather, when you place the phone to your ear. There is a "proximity detector" along the top edge of the screen, and it detects your ear when your ear gets close. The phone then turns off the screen sensors so that your ear or your cheek doesn't push any buttons while you are talking, and turns off the screen illumination for aesthetic reasons. However, the proximity detector is supposed to cause the screen to turn back on when you remove the phone from your ear. That isn't happening for you. When it didn't happen for me, I took it to the shop. The tech said the proximity detector was broken, and ordered a new one. But replacing the proximity detector didn't help. He finally disabled the sensor so that proximity was never detected. that worked.
This story does not have a happy ending for me. The phone worked for a couple of days. Then I tried to reboot, and it went in to a boot loop. None of the standard cures for a boot loop is helping me. I doubt if the two problems are connected.
Click to expand...
Click to collapse
Thanks for that info I had not thought about that... That may be cause of my problem.... I will have to figure out a solution
Thanks again
Didgeridoohan said:
Remove your screen protector.
Click to expand...
Click to collapse
I am not using a a "screen protector" But thanks for the input
Ok, was worth a shot...
Then you must likely have a faulty proximity sensor, as stated previously.
Download an app, like AndroSensor, and see what the output for the proximity sensor reads. When nothing is covering the sensor (top left corner) it should read 5 cm/2 inch, or something similar. If it reads 0, it's busted...
Didgeridoohan said:
Ok, was worth a shot...
Then you must likely have a faulty proximity sensor, as stated previously.
Download an app, like AndroSensor, and see what the output for the proximity sensor reads. When nothing is covering the sensor (top left corner) it should read 5 cm/2 inch, or something similar. If it reads 0, it's busted...
Click to expand...
Click to collapse
I did as you suggested and the results say 2" uncovered 0 when covered
Hmm... The plot thickens...
That means you have a working proximity sensor. No idea what it could be then.
Didgeridoohan said:
Hmm... The plot thickens...
That means you have a working proximity sensor. No idea what it could be then.
Click to expand...
Click to collapse
I'll keep looking for a solution.......... It's a pain especially if if I have to respond to a VM and hit a Number.......
Thanks again
I have the same issue. In my case, the proximity sensor may have been broken or blocked by dust.
My "temporary" solution is using the power button to disconnect calls. While using a Bluetooth headset, the screen can be turned on. I hope there is a better solution.
Man of La Mancha said:
I have the same issue. In my case, the proximity sensor may have been broken or blocked by dust.
My "temporary" solution is using the power button to disconnect calls. While using a Bluetooth headset, the screen can be turned on. I hope there is a better solution.
Click to expand...
Click to collapse
Yes I resetthings so I only have to hit the power button to end a call Thanks for all the help

Categories

Resources