Database Users

Wizard Display broken?

Hi guys, I need some help here. I literally threw my wizard out of the window shaking out my bedsheets and it dropped three stories into the backyard.
When I turned it on again (the drop had opened the battery case), at first the screen was bright white, then turned darker and darker showing some sort of noisy stripes (static, not moving). When it goes into standby and is turned on again from there it does the same thing.
some facts:
- there is no visible crack in the display (neither from the side, I disassembled it)
- all buttons and the touchscreen are still responding (u can see that because the background lighting responds to them)
- the wizard is still accessible via usb
- I don't know whether the phone still works because I can't enter the pin w/o display.
It seems strange to me that the display should stop working while the touchscreen and the background lighting remain unhurt. I am thinking about replacing the display (only available together w/ the touchscreen and bg-lighting), but I am afraid that it might rather be a problem with the communication between the main unit and the display, even though there was no visible damage there.
Does anybody have experiences with that kind of behavior of the display?
Is the display that vulnerable that it breaks before the rest (light, touchscreen)?
I didn't find any cases similar to mine in the forum. If there are and my questions would be answered there, please direct me there.
Thanks for the help
ff

Try taking it apart, the force of inpact could have made a connection loose.

Disassembling I disconnected everything possible. Next thing would be to take apart the display/bglight/tscreen.
did you mean that? looks pretty fragile to me...
thx

yeah, I wouldnt mess with the display .. lol .. I meant a connection somewhere inside the device... like a loose ribbon or something

Yeah, seems hopeless. Guess I'll have to buy a new display and hope it works :-(
I'll post again once I got some results...

Problem solved
For the archive:
I exchanged the display and apparently only the screen was broken and the rest was unharmed.
I'd also like to add that two days ago (1 week after I repaired the thing) I dropped a plastic bottle on the phone in such a stupid angle that it broke the touchscreen. the next thing I will report here is whether it is possible to exchange the touchscreen only by doing some soldering.
a/t

Screen display scrambled fades to white - ideas to fix?

Hi, i have been experiencing a screen display problem.
When i power on the Hermes the screen does not power on.
If i then place the Hermes on a hard surface and press down hard on the long sides at the edge of the screen i can make the backlight and display appears.
However, if i release this pressure the backlight remains on but the display will become scrambled. The scrambled display is variously showing white noise, scan lines, mispositioned graphics, and ultimately fading to white.
Also, if the phone rings the audio is distorted and crackling.
I have dismantled the Hermes as far as removing the housing for the LCD from the rest of the phone. I then opened up this housing and disconnected / reconnected the LCD flex cable that is by the very edge of the housing. Then reassembled phone. No improvement was made, in fact the display issue was made more tempermental!
However the phone stil works as i am using it at the moment as a 3g modem for my laptop.
But it is extremely frustrating / near impossible to use it for any other purpose in this condition!
I am wondering as to what the problem could be and how i might solve it?
I am thinking that the problem must be due to a poor connection / oxidation / dry solder somewhere.
I would appreciate advice as to what i could do to solve this issue myself.
Next steps???
>>> Would there be any use in spraying a little WD40 into cable contacts?
>>> Someone has suggested passing a heat gun over the PCB to bond any solder that may have cracked.... Although i am sure that this is a trick that can work with old PCBs that he plays around with i am not so sure that this would be such a good idea on the flimsy multi layer boards in the Hermes.
Let me know what you think of these ideas...

white screen
Hi..not sure which version of the hermes you have, but this has been a common problem for years. My Cingular 8525 did the same thing. I finally figured out while placing the phone into a desktop charger that it was putting pressure on one lower corner of my phone and it would go white. It got to the point any pressure on it would cause the screen to fade to white. I contacted AT&T tech support about it and even though fone was out of the warranty period(over a year) they sent me a refurb ATT branded 8525 at no charge. I've had that one now close to two years with no problems.

Hi Oleschuldad, thanks for your reply. I have the Hermes100 branded as the "ORaNGE SPV M3100". Yes i have read that the white screen issue is a major blight for the hermes phone. From what i have read It seems that there are numerous causes and the problem can be difficult to trace to a specific component. The problem that my phone has is the opposite to the what you had with your phone. In that i must EXERT PRESSURE on the phone to be able to read the display. The indication is such that i am certain that it must be the result of either loose connection / bad solder / corrosion somewhere.
Think that i will get a can of electrical contact cleaner spray and clean the contacts on the flex cables.
Looks like corrosion is definitely an issue in my phone as there is some green oxide on the round watch type battery that sits on the main board next to the contacts for the main battery.
I will have to strip the phone down again at the weekend.

Screen went white & buttons didn't work.. took to fix phone... and...

Screen went white & buttons didn't work.. took to get phone fixed... and...now buttons work but the screen has a weird yellow tint
what is the problem, and how to fix

bump. anyone?

Can you say a bit more about it. How strong is this yellow tint. Can you upload a picture.
It's difficult to know if this is caused by a new screen that has a faint yellow tinge or whether it's a definite fault.
Mike

My phone started getting the white screen issue, the buttons stopped working.
When I'd turn the display on, it would be all white, id have to press it a few times then it would be ok, the buttons seized to function.
I took it to get fixed, the buttons now fully work, but the screen has a weird yellow tint all over. It didn't have it before. I was mad at the repair shop, the guy told me that its the LCD screen connector cable or whatever... but I don't believe him, as he doesn't seem to know wtf he is saying..
please help

Mine started doing this recently. Screen fades to white and nothing works but I can still hear if I'm on the phone. For me, turning it off and back on resolves the issue (I can see the display again). I suppose some aren't so lucky..

More than likely the LCD connector cable has a problem. Why he didn't fix it, I have no idea. If you feel up to taking it apart, you may be able to push the connector in further, OR you could buy a new screen. Then again...

Hi there
I have rebuilt many hermes with the same problems. I researched the issues on here and elsewhere - Its nearly always related to the entire Dpad/cable/connections . I have repaired nearly all of these quite simply by dismantling them and adjusting/cleaning and reassembling them - things move and get out of contact etc and this is what happens with these - get a torx driver and have a go - after a few tries you will usually solve the problem
Happy to assist anybody who would like a hand
Kind regards
John

White screen all the time. What should I buy?

Hello,
for first I've already read some topic covering the white screen problem. I have the white screen every time on my Hermes since booted. Going into bootloader also shows white screen. I don't see any signs of misalignment.
I've already taken apart my Hermes and reconnected all connectors I've seen, including D-Pad connector, tightening and loosening the screws by it. I see there's nothing else I can fix without replacing any parts (or am I wrong?) What should I buy? Do you think that the actual screen may be faulty? Or maybe the flex is damaged and I should buy it? (well I think that some chip is connected to flex so I don't know if it can be replaced anyway). My main question is: if the screen is all white, is it possible that the actual screen be faulty?

It could be a number of things which could amount to $$$$ by throwing parts at the phone - may be cheaper to just buy another. Before the completely all white screen did you have occasional white screens with increasing frequency? First try some of the fixes for correcting whitescreens - pressure on the dpad - etc. If you still get nothing the chip could have come loose - but who knows?!!!! Need some more information - history etc.

Unfortunately don't know the history... bought cheap off ebay hoping it can be easily fixed already ordered the screen, if no luck, will send as spares/repair in my country - should earn something anyway.

i have a fault with mine some times (well a lot now) when i open it or close it all the way i get a funny fuzzing on the screen and some times it just ends up going black, move it back and forth a bit and the screen collour is inverted. i have to press the power button twice once for off then back on and it stays normal collours till u move the screen again. is this called white screen?

Not really - yours should be an easy fix. Seems like the flex cable is either loose or cracked slightly. It only occurs when you slide the keyboard out right? Any problems with the front keypad - with the unit closed?

[Q] New screen not working after replacement

Hi all,
I had a touchscreen issue (sometimes not working) in my HD2 so I ordered a new fabric screen+lcd assemby. I replaced it very carefully but now when I plug new lcd it is not working. Phone is working, buttons, vibration, hear the sound when turning on but there is only backlight on display and just shows black screen. I am sure that display is ok because I tried to put old one (wich was still working before replacement) and it has same issue (backlight works but display is black). Can you give me some ideas what is wrong ????

damaged lcd ribbon connector on mainboard or ribbon not being inserted fully or latched securely
Ty booting to bootloader ...

Help
The flex cable is not attached correctly or the main board is broken and before you close your phone try it. If you can't do this give someone your phone and he will recover for you.

The problem is sloved. I dissasambled all phone and fix it once again and now it works. Anyway I got another problem of white screen on my second device. Did anybody find a solution for white screen ever????

wojcimierz said:
The problem is sloved. I dissasambled all phone and fix it once again and now it works. Anyway I got another problem of white screen on my second device. Did anybody find a solution for white screen ever????
Click to expand...
Click to collapse
Have you tried turning phone on with volume down button pressed???
You should see 4 colors. Try this. I search for you.
http://forum.xda-developers.com/showthread.php?t=2263026
try with this link.

Yes I have read this before but I think that white screen problem is not sloved in this thread. But maybe I could be wrong.