Database Users

Bricked Tytn

I had a BSOD on my laptop during a radio flash and was left with a phone that got stuck on boot screen, with NO GSM on the display and no KTIL possibilities. Sent it back to Brightpoint (HTC contracted repair shop) and they wanted 350 euros to replace the system board.
So before i sell as scrap on ebay - i wanted to check that i hadnt missed any miracle cure that may have been found.
Thx

try having a look in the Upgrading forum http://forum.xda-developers.com/forumdisplay.php?f=306
am sure there are a few unbrick topics there, think i remember seening some in there once
try here - http://forum.xda-developers.com/showthread.php?t=325018&highlight=No+gsm*

Thanks for the reply - have tried pretty much everything. My main issue is not having KITL

nmonger said:
I had a BSOD on my laptop during a radio flash and was left with a phone that got stuck on boot screen, with NO GSM on the display and no KTIL possibilities. Sent it back to Brightpoint (HTC contracted repair shop) and they wanted 350 euros to replace the system board.
So before i sell as scrap on ebay - i wanted to check that i hadnt missed any miracle cure that may have been found.
Thx
Click to expand...
Click to collapse
Are you on Hard-SPL ? Could you use PC to access the Hermes ? If so, try the method to flash the ROM with a memory card method.
Good luck

Memory card flash
Thanks QQ88 - I will give it ago when I get the phone back!
If that doesnt work is there anyone with serious phone skills (thinking of pof-a-likes here) wants to earn 100 euro to help get this phone back to life then PM me.

I''ll give this a shot.
nmonger said:
I had a BSOD on my laptop during a radio flash and was left with a phone that got stuck on boot screen, with NO GSM on the display and no KTIL possibilities. Sent it back to Brightpoint (HTC contracted repair shop) and they wanted 350 euros to replace the system board.
So before i sell as scrap on ebay - i wanted to check that i hadnt missed any miracle cure that may have been found.
Thx
Click to expand...
Click to collapse
This is a tricky one but I believe that you can use the same flash file that you were using and just try this:
You should know your SPL version before going too far with this. Hopefully you can get that info by trying to boot it and if it can get to the very first splash screen with the red text, it should show it there.
Turn on the phone and let it try to boot ... Hold down the Power and OK buttons at the same time and while holding those buttons down, hit the reset button at the bottom of the phone and you should then be given the multi-color weird screen that's given right before the flash. Then, connect it via USB. Load up the flash software and it should ask you which version you're running of the SPL, select it and then click next. Auto-detect won't work if I remember correctly. Then just push forward and it should go through.
If all else fails, look up Mr. Vanx's information ... he's quoted all over this site and has his own site that has a LOT of information about bricked hermes phones.
GOOD LUCK! I hope it works.

Had a similar problem last week. Download the ROM at the top of the link below and it should unbrick your phone. It worked for me
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
Good Luck

Thank you to all that gave their input. Can confirm that I have tried all methods incl. SD flashing but due to corrupt CID and SPL 1.09 it is time to wave the white flag and give up.
Will keep up with the threads to see if anyone manages to find a way to resurrect TyTns with corrupt CID and SPL 1.09

Cincular 8525 stuck in Bootloader

I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?

Zulu137 said:
I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?
Click to expand...
Click to collapse
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help

Asfarizal said:
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help
Click to expand...
Click to collapse
Manage to solve the problem ...thanks WIKI !!
Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus
Then Flash to any ROM you want !!

Thanks .... But
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.

1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......

Thank You
I will follow the instructions you gave and try to get it going this weekend.
Thank you so much for your time

Zulu137 said:
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.
Click to expand...
Click to collapse
Looks like you've got a lot of reading to do, and a problem to sort out. Firstly a couple of answers...
Schaps is a Rom Cooking guru (makes custom versions of WM5, WM6 etc). When you get your phone sorted out I'd recommend trying one of his roms.
Hard SPL. The SPL is part of the bootloader which effectively dictates how a rom is flashed and what roms can be flashed. HardSPL is a custom version of this which allows you to flash any rom from any carrier. It also protects against a bad flash in many cases. It is recommended before you try flashing any new roms or radio roms. Use Hard-SPL-V7 at the bottom of the first post here.
The Rom upgrading software is contained in any of the cooked or carrier supplied roms. It is normally a .zip file which cotains 2 files: xxxxxRUU.exe and RUU_signed.nbh. You run the .exe file from your PC when connected to your phone via USB. More details of how to do this are in MrVanx's guides. Also other resources here.
Now to try to sort your phone out...
What is displayed on your screen when in bootloader mode? It should be something like this:
HERM200
IPL-1.04
HERM200
SPL-2.10.Olipro (This is HardSPL V7)
If you don't have an Olipro SPL then you need to get HardSPL onto your phone. If you haven't done any upgrading and have had the phone from new then I guess you don't have hardSPL.
Now you need to fix your USB Malfunctioning problem. I can't help too much here except to suggest trying a different cable, different USB port or different PC. Also, if you are running Vista try an XP maxhine. When you connect to the PC does your phone show Serial or USB on the screen? If you can't get a USB connection, all is not lost - you can re-flash your rom using an SD card, method here.
There is a thread about un-bricking phones which may help.
There are various diagnostic tools (which can also screw your phone if used incorrectly). The favourite of these is MTTY but you need a USB connection to use this.
If your phone is in warranty I'd recommend getting your supplier to sort it out, but if not I'd try to re-flash an ORIGINAL supplier rom (Cingular I guess). You can get links to the official supplier roms here.
I think (might be wrong) that sometimes when stuck in bootloader you need to flash an official rom, not a cooked one to recover your phone - then you can run HardSPL and then flash cooked roms again.

Cingular 8525 stuck in bootloader
Thanks for the reply ... lots of great input.
Now to answer some of your questions.
1) When I power up the phone (only pushing the power button ) it goes straight into the bootloader screen without pushing any other buttons, and it displays
HERM100
IPL-1.01
HERM100
SPL-1.06
Then at the bottom in the white bar it says "Serial"
The only way that i have found to power it down again is to remove the battery, there is no response from any single buttons after it is in bootloader
the soft reset and hard reset work but it just goes right back to the bootloader screen after.
2) The USB malfunction. This only started after the phone "crashed" and before that it worked great ... well i only used it to sync up to my work pc for the contacts and to get pictures onto my hard drive.
all the PC's that i use are running XP. I have tried my home PC and my Laptop
and the work PC and all of them have their own cables and they all say the same thing ... "the USB device is malfunctioning"
I am sure that when i get the phone going again the USB will start to function again.
3) Phone warranty ... I bought the phone off e-bay from a store in new york about 10 months ago as a "new unlocked cingular 8525" it was new and unlocked, but i have no idea how they unlocked it. I would assume that there would be no warranty now and in any case i live in Canada and would have to ship it down to the states to an AT&T repair center and that sounds like a nightmare to me with the customs and so on.
I will give you a little more background on the problem. the phone worked like a charm without any problems at all for the 10 months that i had it, then the morning of the crash the phones alarm did not go off in the morning and i was almost late for work ... i did not pay it any further attention untill at 3:26pm
that afternoon the alarm went off ??????? (it was set for 6:05am) so i checked the main clock time, it was right. I then checked the alarm time, it was right ??? So i figured that something must have just got confused, so i powered down the phone with the power button to just restart it and while it was powered down i removed the battery to take the oportunity to to clean all those fuzzies and dust that collect in the battery compartment out and put it all together and powered it up again (just by pushing the power button) and this wierd red, green, blue and white screen appeared and that is all that i have seen since ???
I hope that answers your questions and i will start going through the links that you sent and get to reading ... will there be a pop quiz ... lol
Thanks again for your time and i very much appreciate all the time that all of you have spent on me and my phone ..... I know that you all just feel bad for me because i now have to use a Motorolla V551 ... lol

Great Work
ultramag69 said:
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Click to expand...
Click to collapse
Thanks a lot man & great work i unbricked my Herm100 with method u mention above thanks a lot & great job keep it up

I also have this problem.
I d/l Hard-SPL-V7
and when i run RUUWrapper.exe
I get an error saying the application failed to initialize properly (0xc0000135)
What's going on?
How do i fix this?
this happened when i was trying to unlock the phone.
Thanks

need help
when i switch on my orange herm100 it shows On the bootloader screen is displayed:
HERM100
I PL-1.01
HERM100
SPL-1.40.01ipro
history : i buy unlocked orange phone
fewdays back i found no imei ,
yesterday i try to flash by micro sd but in gsm stage its gets hang no progress after extrom stage
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM - (NO ACTION)
OS -
i tryed several time no action, i cant connect by mini usb.
PLEASE help me
tell me which it the right rom to chose? step by step procedure..
how to rectify imei?
thanks and regards
kirtibas

kirtibas, sorry it took so long to reply, 1st thing I'd do is upgrade to SPL 2.10 olipro. This is safer to use than others. then I'd suggest reflashing a stock rom to see if that works. After stock rom works then use a cooked rom as your heart desires... Cheers...

My HTC Magic is bricked

I've got a "Brick" HTC Magic - Vodafone.
Basically, when i press the power button doesn't start. It happened after follow the "Install / Update SPL" ( http://code.google.com/p/android-roms/wiki/SPL ) guide.
Is there any way to recover it? or should i put it on the bin?

You're going to have to be more specific than "it doesn't start".
Does it turn on? If so, does it hang at the htc magic screen? Can you hold vol-down and press power (while still holding vol-down) and load a screen with three androids on skateboards? If you can do the last step, it's not bricked, and you should look at the thread I have below about bricking and semi bricking, one of the users on there gave a great amount of information on what you can do if your phone's not working right (bricked).
Caid.
444

Caid444 said:
You're going to have to be more specific than "it doesn't start".
Does it turn on? If so, does it hang at the htc magic screen? Can you hold vol-down and press power (while still holding vol-down) and load a screen with three androids on skateboards? If you can do the last step, it's not bricked, and you should look at the thread I have below about bricking and semi bricking, one of the users on there gave a great amount of information on what you can do if your phone's not working right (bricked).
Caid.
444
Click to expand...
Click to collapse
Hi Caid, thanks for the reply! sorry for the short message without details.
Here is the answer for your first question (sadly, the rest of questions can be skipped):
Does it turn on?
It doesn't
It was after follow the guide i mentioned before. I tried to update the SPL, but something went wrong and my phone didn't turn on again.
So... I think I have to accept the fact is not going to work again.
Is there any kind of service able to fix this?
Anibal

No display at all? no backlight on the screen? no vibration (signifying it's past a certain point in the loading stage)?
You probably tried taking out the battery for 10 seconds and then putting it back?
As Caid444 asked, tried holding Back+Power for a few seconds (after making sure power is off and not just hanging. Take off battery for 10 sec and reload)? Tried holding Home+Power after making sure power is off?

please i need some help htc touche cruise
hi everyone. I have a big problem with my htc touch cruise when I installed a hard spl htc dedicate a Diamond.donc I had a white encrant after I did a hard reset since my htc no longer I have a black encrant are neither green nor orange but when I connect with the pc I am data interface and it does not recognized my htc. In my pay is not qualified repairman three non réparé.aidé unable to please me I tried the commands mtty.exe but does not c I do not really know how it works.
thank you for your patience and for help

parrot5 said:
No display at all? no backlight on the screen? no vibration (signifying it's past a certain point in the loading stage)?
You probably tried taking out the battery for 10 seconds and then putting it back?
As Caid444 asked, tried holding Back+Power for a few seconds (after making sure power is off and not just hanging. Take off battery for 10 sec and reload)? Tried holding Home+Power after making sure power is off?
Click to expand...
Click to collapse
I'd really like to say it DOES something... but it doesn't . I tried Volume down + power, back + power and several more combination always taking out the battery and putting it back.
It's bad... Do u know if there's any hardware service for this?

Just a wild guess, but since the phone sucks more battery, then a vampyre on rampage.
Could it be an idea, to charge the battery before, or have the usb cable pluged in, when you press back+home? (the same buttons you used to enter fastboot)

I'm pretty sure what you're trying to say is, you know enough about the phone to know how to bring it into it's multiple boot options, and none of them make the phone even burp. So there's no need to tell you to press this button plus that button, or insert usb or remove usb, or battery or such, because you've already done all that.
Well, I'd have to agree with you that it's dead. Unfortunately, there's nothing to do at the moment. I'm guessing (or maybe just hoping) that in the future there will be an unbricker for our phone, much like those available for many htc branded winmo phones. In the meantime, how old is your phone? Can you still bring it back?
Caid.
444
p.s To anyone else who's trying to figure this out, let's assume that he's already tried the many variations of recovery procedures and that it's still not working.

argc79 said:
I've got a "Brick" HTC Magic - Vodafone.
Basically, when i press the power button doesn't start. It happened after follow the "Install / Update SPL" ( http://code.google.com/p/android-roms/wiki/SPL ) guide.
Is there any way to recover it? or should i put it on the bin?
Click to expand...
Click to collapse
If it's really a brick and we all want to learn something from this then we need to know the following :
1. What was your original SPL
2. To which SPL did you "try" to upgrade? (I hope you didn't try to flash a G1 SPL on your Magic...).

Amon_RA said:
If it's really a brick and we all want to learn something from this then we need to know the following :
1. What was your original SPL
2. To which SPL did you "try" to upgrade?
(I hope you didn't try to flash a G1 SPL on your Magic...).
Click to expand...
Click to collapse
That's how my brick arrived ! Tried Hard SPL, after installing the one you suggested. Yours okay, Hard SPL no. But even after installing the spl, no fastboot adb.

BRICKED by HARD SPL ( the recommended )
Same here, I have just bricked my new vodafone HTC Magic (Vaffanc...)
downloaded from here: http://code.google.com/p/android-roms/downloads/list?q=label:SPL
I hope something can be done. It is not reacting to power button at all.

Amon_RA said:
If it's really a brick and we all want to learn something from this then we need to know the following :
1. What was your original SPL
2. To which SPL did you "try" to upgrade? (I hope you didn't try to flash a G1 SPL on your Magic...).
Click to expand...
Click to collapse
I think you are right, I have flashed the G1 SPL. But the page is really not clear, it start speaking as Dream/Magic and probably it is only for Dream. Since it says to apply the Hard Spl and in the download link(http://code.google.com/p/android-roms/wiki/SPL) there is no clue that it is not for the G2.
Any idea? anybody got it changed from the shop with no problems? (mine is vodafone in the netherlands)
Me idiot, I have to leave tomorrow for holidays!

byronhero said:
I think you are right, I have flashed the G1 SPL. But the page is really not clear, it start speaking as Dream/Magic and probably it is only for Dream. Since it says to apply the Hard Spl and in the download link(http://code.google.com/p/android-roms/wiki/SPL) there is no clue that it is not for the G2.
Any idea? anybody got it changed from the shop with no problems? (mine is vodafone in the netherlands)
Me idiot, I have to leave tomorrow for holidays!
Click to expand...
Click to collapse
as far as i can see no need to flash spl on vodafone magic. i have the same phone and all i did was root with Rav1.1.1G.img and flashed rom of my choice. you have flashed phone with g1 spl and it actually says g1 on the link you provided..........can't see how you missed it. with phone off press home+power button as that bring up recovery image. Rav image file is safer due to that. i am sure if hardspl was available for Magic it would be posted on here as a sticky

hi
all
i have been recevied new htc magic phone from vodafone on line contract . after i done hardspl my device gone blank not power back on . and change amber light it working .... but i cant power on my device how can i reset device with go gui mode ? i had update hardspl from follwoing link http://code.google.com/p/android-roms/wiki/Install_Hard_SPL . i cant take it vodafone shop becoz just week before same happen so this is my second new phone . please help me if know any other idea
thank you
dana

thanant said:
hi
all
i have been recevied new htc magic phone from vodafone on line contract . after i done hardspl my device gone blank not power back on . and change amber light it working .... but i cant power on my device how can i reset device with go gui mode ? i had update hardspl from follwoing link http://code.google.com/p/android-roms/wiki/Install_Hard_SPL . i cant take it vodafone shop becoz just week before same happen so this is my second new phone . please help me if know any other idea
thank you
dana
Click to expand...
Click to collapse
You did brick one with the hardSPL and now you bricked another with the same stuff? Didn't you learn the first time? Only way is to go back to the store and tell em you did it again.

thanant said:
hi
all
i have been recevied new htc magic phone from vodafone on line contract . after i done hardspl my device gone blank not power back on . and change amber light it working .... but i cant power on my device how can i reset device with go gui mode ? i had update hardspl from follwoing link http://code.google.com/p/android-roms/wiki/Install_Hard_SPL . i cant take it vodafone shop becoz just week before same happen so this is my second new phone . please help me if know any other idea
thank you
dana
Click to expand...
Click to collapse
It seems to me you need to go back to basics and start here

A noob question but what exactly does flashing a new SPL unlock.
I got my Vodafone UK HTC magic and simply Downloaded a 32B ROM and used nandroid backup to apply the update.zip and it installed fine and can use Root required apps.

hi all
My HTC magic was bricked after update SPL. Now when press power button, it stuck at HTC magic logo, anyone have solution for fix its?

I Can not understand how can this be possible. Why guys all of you, don't read before trying to change your SPL???? You even don't need any changes about it?! Why do you try to change the SPL? Do you know what that SPL does? I think most of you - don't.
My next question is why all of you are trying to flash the G1 SPL onto Magic phone? Are you crazy or what? There is NO HARDSPL for Magic (G2, Sapphire or whatever you want to call this device)!
The SPL collection is posted in this forum by Amon_Ra, and if someone want to change the SPL can do this by downloading some of the SPL collections posted here.

say2k said:
hi all
My HTC magic was bricked after update SPL. Now when press power button, it stuck at HTC magic logo, anyone have solution for fix its?
Click to expand...
Click to collapse
Power off your phone! Then press and HOLD the "back button", while holding it press once the red one(which you usually use to power on the phone). It will power on (i hope). If you get in fastboot mode then everything will be fine.

HD2 HELP today pls

Hello guys,
I got a HTC HD2 today from ebay, the seller has 100% feedback.
I have done a search about my problem but I dont wanna do anything wrong on the phone if the phone is faulty and send it back.
My situation was, I got the phone, inserted my SIMcard and set all the first settings. after 2min someone called me, when I answered the call couldnt hear anything and the phone was frozen :\ after few seconds the phone reboot itself and I waited 5min to see if turned back on, but didnt :\
I've tried pressing the yellow reset botton near the battery, I've tried hard reset.
And if I press VOL down and turn the handset on thats the info I get :
PB81120 SS-B3
SPL-2.08.0000 8G XE
MicroP(LED) 0x05
MicroP(TOUCH) 0x50
and on the bottom of the screen says SERIAL, nothing else
I've got the phone from America (T-mobile) I'm in australia, melbourne
I've worked hard to get this phone and now when I got, could only use it for couple minutes
Please help me asap.
Thank you and sorry open other topic about it

Guessing its TMoUS HD2 Leo1024. BTW what rom is installed on it did you get to notice while you had it? Something is odd here you are not sharing with us how does it go and get stuck in that screen.
Well to be safe if you don't know flash it. So don't matter remove the battery and restart it and go to bootloader mode by pressing power button while holding down the bottom volume button. Then connect the device to your PC via USB mount and download and run HSPL or you can do it via stock rom go download 2.10 from WM dev archive thread.

I just got the phone today :\ the seller said to me the phone is the tmobile version 512mb. I'm a bit noob with HTC, Ive been with iphone until today. well, Im not sure which rom I had, but I think its LEO.
Ive tried all afternoon, I removed the battery out of the phone for 2 hrs, then tried again(without SIMcard) and the phone started up again as new settings and asked me to put my simcard in, so I removed the battery and put the simcard in, turned the phone on, it got stuck again in STICK TOGETHER screen
I dont wanna be inconvenient about all my questions, I just want my phone fixed :\
I couldnt do anything with the phone cos I set up the settings, after couple min got a call and the phone froze and it reboot it self stucking in STICKY TOGETHER screen. I was trying to flash it, but how can I sync my phone with windows 7? cos if I put in bootloader screen, it says USB at the bottom but WMDC says device not conected.
Do you have any solution for my problem?
thank you for your reply

Ahhh as you said TMobile I naturally thought it would be Leo1024(HD2-US) but now that you say its 512mb thats not TMobile you are using Leo512(HD2-EU). I had a feeling you flashed your rom as you flashed wrong one then.
So to verify post the HSPL and ROM data from where you got it from so we know. Also visually verify your actual device does it say TMobile on the top? does the button have colors? If both = yes its TMobile.

My phone has T-Moline on the top and has colors on the buttons. its definately t-mobile. I asked the seller and he said was 512, maybe he is wrong.
I havent done anything to the phone I cant flash cos I cant even conect with my computer the phone came from USA. I'm in australia
thank you

If it's a USA TMobile, then it's not the 512 version, and you need to flash only US TMO compatible ROMs or you could brick it.
When you say you tried a hard reset, how did you do that?
It should be when the phone is off you hold down both volume up and down, and keep them held down, then briefly press the power button but keep holding the volume buttons.
What happens when you do that?

Try to flash it through the sd card.
- Download the rom you want, uncompress the files, rename the nbh file to LEOIMG.nbh
(The original HTC rom files can be uncompressed too, even if they are .exe files - you will find a .nbh file inside)
- Copy this file to the root of the sd card.
- Reboot while pressing volume down.
It should start to flash the new rom.

That's what I called Hard reset
I'm doing it again and comes up a grey screen saying
This operation will delete all ur personal data, blah blah blah..
Press VolUp to restore manufacturer default, or press other keys to cancel
I pressed VolUp
..restore..completed
Press VolUp to bootup

Jeckas said:
That's what I called Hard reset
I'm doing it again and comes up a grey screen saying
This operation will delete all ur personal data, blah blah blah..
Press VolUp to restore manufacturer default, or press other keys to cancel
I pressed VolUp
..restore..completed
Press VolUp to bootup
Click to expand...
Click to collapse
Well if that appears to work, but doesn't, you could have a real problem there. Do what joooe suggested above - that's the only option you've got left, without sending it away for repair.
joooe said:
Try to flash it through the sd card.
- Download the rom you want, uncompress the files, rename the nbh file to LEOIMG.nbh
(The original HTC rom files can be uncompressed too, even if they are .exe files - you will find a .nbh file inside)
- Copy this file to the root of the sd card.
- Reboot while pressing volume down.
It should start to flash the new rom.
Click to expand...
Click to collapse

how can I know the right ROM for my phone, cos the seller is saying its t-mobile 512mb and @johncmolyneux says that t-mobile is 1024mb
I dont wanna brick my phone at all.
I'm from portugal but I'm in australia, let me know if you can help me flashing my phone detailed. regarding I'm noob about it :\
thank you

or what ROM do you recomend for me?
can I provide you more info about my phone? to get the right ROM for me.
thank you

AFAIK, if it says T-Mobile on it and it has coloured call buttons then it's a US TMobile. Only the US ones have coloured buttons, and they're all 1024MB ROM.
May be wise though to wait for someone else to confirm this, as you've got me doubting myself now!

what would happen if I install AFAIK rom and then my phone is 512mb? would brick my phone? I would be unable to use my phone anymore? thank you so much for all ur help guys

Jeckas said:
what would happen if I install AFAIK rom and then my phone is 512mb? would brick my phone? I would be unable to use my phone anymore? thank you so much for all ur help guys
Click to expand...
Click to collapse
I don't know if it's 100% bricked afterwards, but you do need to install a compatible ROM, made for your device, so you need to be sure which one it is. It's really not worth rushing this and trying to just install a ROM as you may irreparably damage your phone.

ok, I will follow ur advice
should I follow this thread?
http://forum.xda-developers.com/showthread.php?p=6894936#post6894936
how can I make sure is 512mb or 1024mb?
but it says :
1024LEOs (from T-Mobile with 1024ROM) ARE NOT SUPPORTED
but then if my phone is T-mobile with 1024ROM
I can follow this one yeh?
http://forum.xda-developers.com/showpost.php?p=6891358&postcount=1893
thank you very much

Like I said earlier, wait for a while and let someone confirm that it is indeed a 1024MB ROM, or you will probably brick it and not be able to fix it.
HSPL3 works on all types of HD2 though, so you can flash that. Those links are both actually the same thing.
Just don't flash a ROM until you know 100% that you have the right type.

It is the TMOUS 1024 LEO.
Go to the HTC website and download a T-Mobile USA ROM, you are required to enter the phone's serial number. This will guarantee that you only download a ROM that is suitable for your phone.
Since you really just want to test the phone then go for the 2.10 ROM.
Firstly press and hold the Volume Down button, then tap the power button. This will bring you into Bootloader Mode (as you previously have done). When you plug in the USB cable to the computer the 'Serial' on the phone's screen will change to 'USB'.
As an administrator run the ROM and just tick the box about activesync.

thank you.
can I provide more info about my phone? to make sure for everyone?
thanks

Jeckas said:
thank you.
can I provide more info about my phone? to make sure for everyone?
thanks
Click to expand...
Click to collapse
I was 99.9% sure and just wanted someone else to agree really.
Basically, US T-Mobile HD2 are the only ones in the world with green and red call/end-call buttons, and every US T-Mobile HD2 has 1024MB ROM. If the guy you bought it off said it was 512MB then that would explain why it's in its current condition. It sounds like he believed it to be a 512MB version, and flashed a bad ROM. It also sounds like he's palmed it off on you, believing it to be knackered.
As fred_up said, go the the HTC site and download an official ROM for that device. You should be able to install that with no issues and see if the phone definitely works or not.
Good luck mate

@fred_up
do I have to flash first with this HSPL3?
I have downloaded and the phone was detected I went just to the step to select HSPL version to install
the choices are :
2.08.HSPL
2.08.0000
what should I do first?
I will try to find the rom on HTC website.
thank you very much

[Q] I need some expertise

Hello all good people. My screen suddenly stoped working.. hardware buttons works fine but thats not enough on this phone.
I still have guaranty fortunately But with hardspl, CWM and a android nandrom installed i dont dear to send it in.. is there a way to remove everything? I mean so it will pass the most strickted serviceguy..
Hope anybody can help me and yes.. i've searched a lot for this solution with no luck :/

J.R.E said:
Hello all good people. My screen suddenly stoped working.. hardware buttons works fine but thats not enough on this phone.
I still have guaranty fortunately But with hardspl, CWM and a android nandrom installed i dont dear to send it in.. is there a way to remove everything? I mean so it will pass the most strickted serviceguy..
Hope anybody can help me and yes.. i've searched a lot for this solution with no luck :/
Click to expand...
Click to collapse
Download the stock Windows Mobile ROM for your particular device (TMOUS, Telestra, etc.) and rename the ruu_signed.nbh to LEO_IMG.nbh and put it on an sd card of 4gb or less. Put the sd card in your HD2 and power it on while holding the volume down (vol -) button the entire time it's starting until you enter into bootloader (tri-color screen). The leo_img.nbh should be detected shortly and then you will be prompted to press a certain button to flash the new ROM. Once it's done, you will have stock WM 6.5 and the stock bootloader back on your phone, ready to ship off for repairs.
Just make sure and find the correct stock ROM for your device, or you will be sorry. If you flash a EU ROM to a TMOUS HD2 for example, it will brick the device. Look in the HD2 Windows Mobile 6.5 stickies and you will surely find a link to stock ROMs to download.

Thank you Mr. huggs u made my night

No problem, glad I could help