[Q] Problem with Epic and OS X? - Epic 4G General

I posted this question in the main Android Section in error but, I am running OS X 10.5 (Leopard) on a MacBook Air and I can't get it to read my Epic. The Epic will give me the prompt to mount as a storage device but my Mac won't see it. It also fails to see it with adb and the Epic in Dev mode.
Has anyone else with a Mac had this problem? If not any data on the version/hardware your running would be greatly appreciated to narrow down this problem.

Keep posting this but if it helps...
I had the same issue. I used a non-powered usb hub and now it works. Not the best solution but at least it's working.

i'm using a macbook pro (not air like yours) and i have two usb ports (one on the right and the other on the left). For some reason, only the right usb will work with my epic, the left side wont. i'm not sure how many usbs are on the air but try using different usb ports.

yellowxboy said:
i'm using a macbook pro (not air like yours) and i have two usb ports (one on the right and the other on the left). For some reason, only the right usb will work with my epic, the left side wont. i'm not sure how many usbs are on the air but try using different usb ports.
Click to expand...
Click to collapse
MacBook Air only has 1 measly USB port, so he might want to try a powered USB hub if that port is not supplying enough juice.

Yeah, its not OSX, its a power issue. Works fine on my Regular Unibody Macbook :/ with 10.6. People with Macbook Air and MacbookPro's are having issues.

rufflez2010 said:
Yeah, its not OSX, its a power issue. Works fine on my Regular Unibody Macbook :/ with 10.6. People with Macbook Air and MacbookPro's are having issues.
Click to expand...
Click to collapse
So would the solution be to use a powered USB hub? A poster above said that using a non-powered USB hub did the trick for him.

I had the same exact problem with my evo. A software called NTFS for mac by Paragon fixed it for me (would post a link but don't know if it's allowed, google is your friend). It costs 20.00 but you can use the trial for free for a while and it works great. Now I can also copy and delete files from NTFS formatted external hard drives and flash drives, plus my android powered phone.

did you guys try the usb debugging mode , it worked in mine !!!

cdudeman said:
I had the same exact problem with my evo. A software called NTFS for mac by Paragon fixed it for me (would post a link but don't know if it's allowed, google is your friend). It costs 20.00 but you can use the trial for free for a while and it works great. Now I can also copy and delete files from NTFS formatted external hard drives and flash drives, plus my android powered phone.
Click to expand...
Click to collapse
I find that odd because Android does not generally use the NTFS file format at it is a Windows file format. Android (and or Linux in general) usually go for FAT and or Ext2/3.
I have Paragon's NTFS for Mac on my Mac simply because i dabble with some NTFS formatted volumes but have never encountered an Android device using NTFS before.

seven7dust said:
did you guys try the usb debugging mode , it worked in mine !!!
Click to expand...
Click to collapse
Yes, that was the first thing I tried and I always have it enabled when I connect my Epic to my MBP.

I might be wrong about being NTFS. I just know that worked for me. I couldn't even see my evo in my devices until I installed that.
LordLugard said:
I find that odd because Android does not generally use the NTFS file format at it is a Windows file format. Android (and or Linux in general) usually go for FAT and or Ext2/3.
I have Paragon's NTFS for Mac on my Mac simply because i dabble with some NTFS formatted volumes but have never encountered an Android device using NTFS before.
Click to expand...
Click to collapse

Interesting. If I use my older MacBook Pro (2009 model), it works when directly connected but does not work through my cinema display usb port.

Thank you everyone for your help. Turns out it's a power issue on the USB port, used a powered hub and came right up. I also tried the NTPS idea but that didn't do anything for me.

i havent been able to connect either i just put the sd card in the adapter and plug it straight into my mbp

ksweat2292 said:
i havent been able to connect either i just put the sd card in the adapter and plug it straight into my mbp
Click to expand...
Click to collapse
That's what I had to resort to. I would assume that a Mac Mini with 5 usb ports would be sufficient enough to juice it but no dice. I have a powered hub laying around somewhere. Will give that a try and see wht gives.

Powered Hub is the trick
Had no success using USB ports on the MacBook Pro until I used a powered hub. Then I found:
1. With USB Debug on, a hinky message about the network appears. Ignore that and the phone will mount.
2. With USB Debug off, no message appears and the phone mounts.
With USB Debug off, I selected 'mass storage' and did not need to click on the USB notification to mount the phone. That's weird because you can also mount the phone through the USB notification. Not sure if one way is better than the other, but I'll stick with just the 'mass storage' option for now.

Mine doesn't mount and i'm in no mood to clutter my desktop with a hub when my Mac Mini already has 5 USB ports. So i said eff it and use an app called WebSharing to mount my Epic as a wifi volume and access from web browser. Very nice, wifi upload speeds are great. This work around suits me somewhat.

Related

[Q] Can't mount USB storage/SD card in OSX

I am having a huge problem mounting my Epic 4G to my Mac. When I select Mount USB, nothing happens. I have read several posts about Galaxy S phones having the same problem, they all say to have USB Debugging turned on, but mine is on and still can't mount.
Also, another huge problem. I connect my phone, then I use adb to access the sd card, but I can only use adb for a short period of time, then it disconnects itself, then I try to run adb again but it does not recognize it. I have to unplug the phone, then plug it again.
Does anybody have any idea why this is happening or how to fix it?
Note: I can do everything perfectly fine with my Sprint Hero
Thanks
JGeZau said:
I am having a huge problem mounting my Epic 4G to my Mac. When I select Mount USB, nothing happens. I have read several posts about Galaxy S phones having the same problem, they all say to have USB Debugging turned on, but mine is on and still can't mount.
Also, another huge problem. I connect my phone, then I use adb to access the sd card, but I can only use adb for a short period of time, then it disconnects itself, then I try to run adb again but it does not recognize it. I have to unplug the phone, then plug it again.
Does anybody have any idea why this is happening or how to fix it?
Note: I can do everything perfectly fine with my Sprint Hero
Thanks
Click to expand...
Click to collapse
I've successfully mounted my SD card on OSX. I have debugging turned off. If it won't mount, try a different slot, if that doesn't work, try rebooting the phone. It will work.
JGeZau said:
I am having a huge problem mounting my Epic 4G to my Mac. When I select Mount USB, nothing happens. I have read several posts about Galaxy S phones having the same problem, they all say to have USB Debugging turned on, but mine is on and still can't mount.
Also, another huge problem. I connect my phone, then I use adb to access the sd card, but I can only use adb for a short period of time, then it disconnects itself, then I try to run adb again but it does not recognize it. I have to unplug the phone, then plug it again.
Does anybody have any idea why this is happening or how to fix it?
Note: I can do everything perfectly fine with my Sprint Hero
Thanks
Click to expand...
Click to collapse
Dude, welcome to the club. Since i got my phone i have not successfully been able to have it read on my Mac Mini. Tried different cables and different ports. Some say get a powered USB hub but i'm not in the mood to clutter my puny desk space.
For now i use an app called Websharing to transfer stuff via WiFi. It's a pain sometimes but that's how i get by for now.
I don't have any problem with 10.5 or .6
I can use either regular or debug. Sometimes rebooting the phone and/or the computer helps. It could be a crappy cable. I don't think the supplied one is very good. The one I use with no problems is the overpriced 3 footer that the corporate sprint stores have. I think the cables that came with the epic, moment, and evo were el cheapo. I had a problem that you are describing with a stock supplied cable. I figured out that the micro usb end wasn't making solid contact with the phone. If I would move the cable, it would disconnect. Changing to a real micro usb cable helped me. It could be the usb port is flaky or the usb plug is intermittent. If you are using vmware fusion or bootcamp or dual boot, see if it drops connection in a different os.
No luck under Windows7 (running with Parallels Desktop) either. I'll try buying a new USB cable and see if that works ... Will try Websharing too.
Thanks
I am able to see and access the SD card at work after installing Samsumg USB Drivers under Windows XP, however I am not able to use adb to access the phone ... ahh, this is driving me crazy, I need to root the phone and install a custom rom ... >_<
JGeZau said:
I am able to see and access the SD card at work after installing Samsumg USB Drivers under Windows XP, however I am not able to use adb to access the phone ... ahh, this is driving me crazy, I need to root the phone and install a custom rom ... >_<
Click to expand...
Click to collapse
Did you put your phone into debug mode?
I found that trying different USB slots on the PC, it will eventually work. When you plug it in the first time, it will install some needed drivers ABD etc, if you unplug the phone and plug it back into the same USB slot, it will install the last remaining drivers and you should now be able to see the phone.
Samsungs drivers are flaky at best. It took me a good hour to get it working for me so I could root my phone.
blazinazn said:
Did you put your phone into debug mode?
I found that trying different USB slots on the PC, it will eventually work. When you plug it in the first time, it will install some needed drivers ABD etc, if you unplug the phone and plug it back into the same USB slot, it will install the last remaining drivers and you should now be able to see the phone.
Samsungs drivers are flaky at best. It took me a good hour to get it working for me so I could root my phone.
Click to expand...
Click to collapse
That worked, turning on USB debugging and switching to another USB slot. But, this is at work under WinXP. Now I need to make it work under OSX at home.
I'll try Ubuntu when I get home and see if that works...
Thanks
JGeZau said:
That worked, turning on USB debugging and switching to another USB slot. But, this is at work under WinXP. Now I need to make it work under OSX at home.
I'll try Ubuntu when I get home and see if that works...
Thanks
Click to expand...
Click to collapse
I know some people successfully installed Clockwork via Mac but I haven't seen anything about root. Instructions might be the same, files are obviously different, maybe it'll help you:
http://forum.xda-developers.com/showpost.php?p=8163186&postcount=87
I still can't conect to my Mac. Already bought a new cable and did everything I could...I'm getting mad
Sent from my SPH-D700 using Tapatalk
help me too please!!!
i my self having the same issues but on my windows xp desktop computer i never had this problem with a droid i always just plug it in the usb an my sd card pop up on the screen but on this epic 4g my god it doesn't make a sound on the computer or show any thing all it do is charging my phone i even mount it like i always on my droid can some one please tell me whats the issue i have alot of apk files i want to put in my sd card i need to get set cpu up an running an other roms on my epic 4g thanks for looking help.
temporary fix
This topic has been discussed at another tread.... but anyway, The Macs (current generation only) do not give you enough energy at the USB to power the phone into connecting the memory card. Nor even enough to recognize the phone for more than a few seconds. You can get around it, temporarily, by connecting through a powered USB port. Tetheris still doen's work, but at least you can mount your sd card. It's a software issue... if you're running Windows on the mac machine, it'll connect and mount fine. So, ask Mac for a fix.
Wellington Amaral said:
This topic has been discussed at another tread.... but anyway, The Macs (current generation only) do not give you enough energy at the USB to power the phone into connecting the memory card. Nor even enough to recognize the phone for more than a few seconds. You can get around it, temporarily, by connecting through a powered USB port. Tetheris still doen's work, but at least you can mount your sd card. It's a software issue... if you're running Windows on the mac machine, it'll connect and mount fine. So, ask Mac for a fix.
Click to expand...
Click to collapse
Yes..thanks. That did it for me. The only thing I hadn't tried was plugging it into my powered usb hub...boom it works.
Worked for me too... can't f'in believe it.

accessing android phone (USB Mass Storage)

am i being stupid ??
im sat here with my HTC Desire (running GingerVillain) connected via USB to my transformer dock. Ive enabled USB mass storage on my phone.
Can i find it using File Manager ? No ... nor ES file explorer ..... am i going mad ? im sure when i was at home i was able to find a USB drive through file explorer ... is this a quirk of Android mass storage or am i just being thick ??
It doesn't work for me either. Would be nice if they got this to work soon. I thought maybe it was because I din't have 3.1 but even after the update it won't work. Kinda sucks.
this is similar as connect together two windows pc, It never worked like that . why should work here then?
qq67 said:
this is similar as connect together two windows pc, It never worked like that . why should work here then?
Click to expand...
Click to collapse
hmmmm. but isnt the whole point of the Android USB Mass storage 'mode' that it works like a USB Flash drive ? ... and the Transformer copes with USB Flash Drives !!!
im not suggesting that its like plugging two windows pcs together ????
i had a thread about this last week.
it does the same thing for me (i have an HTC desire). very annoying!!!!
the only way i found to easily transfer files was using a bluetooth transfer app called:
"Bluetooth file transfer" free in the android market.
its not that fast (bluetooth limitation) but allows transfer of smaller files etc.
i wanted to transfer all my music (like 4gb) but over BT that would take days lol
so i have to wait to copy paste it all to a computer, copy paste to a USB stick, copy paste onto the transformer
OR, upload on my wifi to Dropbox and then download onto my transformer. uploading 4gb would also take days....
hopefully it will come soon...!!!
connected my san francisco (CM7) to the TF, it's mounted as 'removable' correctly...
I have my external HITACHI HDD on NTFS working fine but when I've tried to connect my Nexus S in as a drive its just blink on Transformer task bar and thats all
I would love to see my NS connected to Transformer so I can do more work on it.
Any1 know how to make it work ?
I have the same problem. I am on 3.1, but my X10 mini is not seen by the Transformer. No problems with thumb drives - or even a Microsoft wireless mouse (with own dongle) works perfectly.
It's a little surprising that an Android device is the only thing that is giving me problems!

So what's the point of the USB ports on the Dock???

I've tried hooking up:
Canon 50D to USB = nothing
Canon 50D video out to USB Capture Dongle to USB = nothing
2 different USB Flash Thumb Drives = nothing
2 different spycams = nothing
iPod = nothing
HTC TyTN (yeah I know it's a dinosaur) = nothing
Or am I missing something here?
I've checked in the /Removable folder and it only shows my inserted MicroSD and SD cards. Anywhere else I should be looking? Because nothing pops up on screen when I hook any of those devices up.
ThaiM said:
I've tried hooking up:
Canon 50D to USB = nothing
Canon 50D video out to USB Capture Dongle to USB = nothing
2 different USB Flash Thumb Drives = nothing
2 different spycams = nothing
iPod = nothing
HTC TyTN (yeah I know it's a dinosaur) = nothing
Or am I missing something here?
I've checked in the /Removable folder and it only shows my inserted MicroSD and SD cards. Anywhere else I should be looking? Because nothing pops up on screen when I hook any of those devices up.
Click to expand...
Click to collapse
The thumb drives should have worked... On a side note, it doesn't support NTFS on stock rom.
ThaiM said:
I've tried hooking up:
Canon 50D to USB = nothing
Canon 50D video out to USB Capture Dongle to USB = nothing
2 different USB Flash Thumb Drives = nothing
2 different spycams = nothing
iPod = nothing
HTC TyTN (yeah I know it's a dinosaur) = nothing
Or am I missing something here?
I've checked in the /Removable folder and it only shows my inserted MicroSD and SD cards. Anywhere else I should be looking? Because nothing pops up on screen when I hook any of those devices up.
Click to expand...
Click to collapse
The point is you can use USB devices designed to work with Android or for which Android has included drivers. My Nikon DSLRs (D700/0) works fine, my USB stick works fine (Corsair 16GB Flash Voyager), my spycam is built right into the device, in fact there are two of them, and my phone (Touch Pro 2 WiMo 6.5) takes a charge of the USB port just like I would expect it to.
For giggles I plugged in a no name USB mouse and a Transcend 10 in 1 card reader and both just worked right off the bat. That's really all the portable USB devices I have hand or I would have tried more for you.
If you want to use your iPod with the tablet just call Apple up and ask them when they are adding Android support. Same with the Canon camera and anything else that not working really. Best bet though is to just check the forums and see what other people are able to use, lots of threads on the subject and might save you some time.
I would check to make sure you're running the latest firmware available. I'm running the latest US OTA, based on Android 3.1. Nearly everything I've plugged into my USB ports has worked. So far, all of my FAT32 flash drives work, as well as both of my NTFS external hard drives, and a couple of game controllers. Keyboards and mice work as well.
If you're not getting any results from FAT32 or NTFS drives, then you have a problem.
I have my external HITACHI HDD on NTFS working fine but when I've tried to connect my Nexus S in as a drive its just blink on Transformer task bar and thats all
I would love to see my NS connected to Transformer so I can do more work on it.
Any1 know how to make it work ?
ThaiM said:
I've tried hooking up:
Canon 50D to USB = nothing
Canon 50D video out to USB Capture Dongle to USB = nothing
.
Click to expand...
Click to collapse
It recognizes my Pentax K-7 just fine, and automatically mounts the SD Card as a USB Drive.
findmike said:
If you want to use your iPod with the tablet just call Apple up and ask them when they are adding Android support.
Click to expand...
Click to collapse
i loled/10char
It mounted a thumbdrive formatted in hfs+ journaled. Kinda dropped my jaw when I realised that.
Also, are you guys sure about ntfs and stock? The manual has a copyright for Tuxera, and they are known for the ntfs module.
Sent from my GT-P1000 using Tapatalk
I have my TF rooted and custom ROM loaded but I'm pretty sure my NTFS HDD was working before I flashed it (connected to dock keyboard obviously )
AlexTheStampede said:
It mounted a thumbdrive formatted in hfs+ journaled. Kinda dropped my jaw when I realised that.
Also, are you guys sure about ntfs and stock? The manual has a copyright for Tuxera, and they are known for the ntfs module.
Sent from my GT-P1000 using Tapatalk
Click to expand...
Click to collapse
findmike said:
If you want to use your iPod with the tablet just call Apple up and ask them when they are adding Android support. Same with the Canon camera and anything else that not working really. Best bet though is to just check the forums and see what other people are able to use, lots of threads on the subject and might save you some time.
Click to expand...
Click to collapse
you know the funny thing about this that I found is than I can plug my ipod in and find my music, like a mass storage device, and I can play the music on my TF from off my ipod. havent tried copying the music over yet but I will remain hopeful.
Sent from my awesome Asus Transformer using XDA's premium app.
rikardo1979 said:
I have my external HITACHI HDD on NTFS working fine but when I've tried to connect my Nexus S in as a drive its just blink on Transformer task bar and thats all
I would love to see my NS connected to Transformer so I can do more work on it.
Any1 know how to make it work ?
Click to expand...
Click to collapse
Yep.... i get nothing when i try and connect my HTC Desire in ' mass storage' mode. Apparently, and strangely, Android wont talk to other Android devices over USB...
Youd have thought that might have been the first thing they sorted !?!
AlexTheStampede said:
It mounted a thumbdrive formatted in hfs+ journaled. Kinda dropped my jaw when I realised that.
Also, are you guys sure about ntfs and stock? The manual has a copyright for Tuxera, and they are known for the ntfs module.
Sent from my GT-P1000 using Tapatalk
Click to expand...
Click to collapse
Why would hfs+ support drop your jaw? This has been supported by linux for ages...
maxawesome said:
Why would hfs+ support drop your jaw? This has been supported by linux for ages...
Click to expand...
Click to collapse
Linux support doesn't imply that everything Linux will support a certain feature. Considering that compared to ntfs it's a minor feature, I found it amazing
Sent from my GT-P1000 using Tapatalk
rikardo1979 said:
I have my TF rooted and custom ROM loaded but I'm pretty sure my NTFS HDD was working before I flashed it (connected to dock keyboard obviously )
Click to expand...
Click to collapse
You are correct - external NTFS HDDs do work on stock TF's when connected via the dock. I think some people are confused, because the TF would not read an NTFS microSD inserted directly into the tablet, but I suspect this is more to do with the way it is mounted (i.e. it is explicitly attempting to mount the microSD as FAT32).
Regards,
Dave
has anyone tried plugging a printer via a usb? I want to use my transformer to write documents and am hoping there would be a way to connect a printer instead of having to buy a bluetooth one. i know some people have done wifi/cloud printing but i dont want to buy a printer connected to the internet if i don't have to.
nbarlam said:
has anyone tried plugging a printer via a usb? I want to use my transformer to write documents and am hoping there would be a way to connect a printer instead of having to buy a bluetooth one. i know some people have done wifi/cloud printing but i dont want to buy a printer connected to the internet if i don't have to.
Click to expand...
Click to collapse
You can do Google Cloud Print, it will use any printer attached to your computer, I have an HP Inket on mine and it's not Net enabled.
nbarlam said:
has anyone tried plugging a printer via a usb? I want to use my transformer to write documents and am hoping there would be a way to connect a printer instead of having to buy a bluetooth one. i know some people have done wifi/cloud printing but i dont want to buy a printer connected to the internet if i don't have to.
Click to expand...
Click to collapse
i have a fairly cheap wireless printer and ive managed to connect to that nicely
To those of you who managed to get NTFS formatted drives (flash drives or otherwise), I presume you are not on the stock rom?
i just plugged in my HTC Touch Pro 2 (Tilt2/Rhodium) and it is charging, but it does not mount the SD card.
USB thumbdrives have all worked for me.
Man, typing on this dock is complete crap.
evilmerlin said:
To those of you who managed to get NTFS formatted drives (flash drives or otherwise), I presume you are not on the stock rom?
Click to expand...
Click to collapse
I've run my external NTFS hard drive before and after root, both on 3.0 and 3.1.
I have not tried to write to the drive but it reads just fine.

Connecting to MAC via USB ???

Well it's official, I'm at my wits end trying to figure out just how to connect my Note 10.1 to my Macbook Air connecting via USB cable. Every time I connect the two, I can't find it ANYWHERE on my laptop !!!
Anyone else experience this all too frustrating conundrum???
Sent from my GT-N8013 using xda premium
I've had this issue since I bought it months ago. Use AirDroid.
dmarco said:
Well it's official, I'm at my wits end trying to figure out just how to connect my Note 10.1 to my Macbook Air connecting via USB cable. Every time I connect the two, I can't find it ANYWHERE on my laptop !!!
Anyone else experience this all too frustrating conundrum???
Sent from my GT-N8013 using xda premium
Click to expand...
Click to collapse
Android file transfert works fine. Do NOT install the Samsung USB driver from kies this Is complete ****. airdroid is **** too you can't even copy a folder. ah don't forget to disable USB debbug otherwise aft won't detect your device.
I've never been able to see any of my Android devices on my Mac without using Android File Transfer & I believev that's the way things just are.
The problem is that Android only presents itself over USB as either a media device using MTP (Media Transfer Protocol) or PTP (PrinterTransfer Protocol) standards - settable in settings. It does not support USB Mass Storage protocol.
Windows supports MTP out of the box for Media Player, so when you connect your Android to it - it shows up as what looks like, for all intents and purposes, a hard drive. In the Note's case - you get two: one for the internal simulated 'SD' card - and one for the actual SD card reader. This is why when you copy files to and from the Note, the experience is a little weird - it will offer to convert files for you, for example.
Unfortunately, MacOS X doesn't support MTP because, I suspect, Apple wants everyone using iDevices and their proprietary iTunes protocols which aren't compabtible with MTP.
Now, while it's dumb of Google not to support USB Mass Storage in Android, it's equally dumb of Apple not to support MTP in their OS.
Fortunately, there are addons you can get to fix this (as noted above).
Windows users (and I suspect, Linux ones as well) don't have a problem.
TheWerewolf said:
The problem is that Android only presents itself over USB as either a media device using MTP (Media Transfer Protocol) or PTP (PrinterTransfer Protocol) standards - settable in settings. It does not support USB Mass Storage protocol.
Windows supports MTP out of the box for Media Player, so when you connect your Android to it - it shows up as what looks like, for all intents and purposes, a hard drive. In the Note's case - you get two: one for the internal simulated 'SD' card - and one for the actual SD card reader. This is why when you copy files to and from the Note, the experience is a little weird - it will offer to convert files for you, for example.
Unfortunately, MacOS X doesn't support MTP because, I suspect, Apple wants everyone using iDevices and their proprietary iTunes protocols which aren't compabtible with MTP.
Now, while it's dumb of Google not to support USB Mass Storage in Android, it's equally dumb of Apple not to support MTP in their OS.
Fortunately, there are addons you can get to fix this (as noted above).
Windows users (and I suspect, Linux ones as well) don't have a problem.
Click to expand...
Click to collapse
It's not across the board android, just the tablets. All my phones up to the note 2 would connect as mass storage even with exchange installed. Even the og note
I've just found an app called ES file explorer. Set up your Mac as a smb server and you can access your files via wifi. Much faster than blue tooth.
A video file transfer from my macbook to my note 10.1 took 4 hours, similar file via wifi took about 5 mins.
Still testing the app, but quite pleased so far.
esincho said:
It's not across the board android, just the tablets. All my phones up to the note 2 would connect as mass storage even with exchange installed. Even the og note
Click to expand...
Click to collapse
Kinda. I don't think my Galaxy Nexus phone shows up in MacOS either (it's been a while since I checked so I could be wrong).
To complicate matters, each vendor adds bits to the OS. For example, Asus Transformer Primes can read NTFS drives out of the box - but most Androids can't. They've added something to the kernel to add the capability.
AFAIK, the base Android doesn't support USB Mass Storage on the host port.
Did u try to mount the drives in recovery? I'm assuming your rooted
esincho said:
Did u try to mount the drives in recovery? I'm assuming your rooted
Click to expand...
Click to collapse
I'm NOT rooted, I'm actually running stock JB version on T-mo.
Sent from my SGH-T999 using xda premium

External hard drive can't be mounted?? (RESOLVED!)

I just got a Shield Pro (only due to the fact that I was able to get the Pro with the remote and stand for $244) and I'm trying to connect my NFTS 3TB external hard drive, but it won't mount. I read somewhere the Shield can't recognize a hard drive with multiple partitions so I extended the original partition and now there is only one, but it still won't mount no matter what I do.
Any thoughts, tips, tricks or advice on how to get it mounted will be greatly appreciated.
Mines mounted i got it in the first usb port 1.81tb
Sent from my SM-G920P using Tapatalk
icefrog119 said:
Mines mounted i got it in the first usb port 1.81tb
Sent from my SM-G920P using Tapatalk
Click to expand...
Click to collapse
Thanks for rubbing it in.
Sorry if this sounds partitioning but at 3tb sounds like it must be externally powered. I'm assuming its powered up and you can hear it spinning up? I would also try a different usb cable even if that cable works on the PC. Stranger things have been known to happen.
baileyjr said:
Sorry if this sounds partitioning but at 3tb sounds like it must be externally powered. I'm assuming its powered up and you can hear it spinning up? I would also try a different usb cable even if that cable works on the PC. Stranger things have been known to happen.
Click to expand...
Click to collapse
Thanks! I'm not sure what you're saying about partitioning, but the external drive drive is externally powered and I can hear it spinning up. I'll try another cable when I get home tonight. That would be great if that was the only issue.
Thanks again.
No probs thats my damn autocorrect, I meant "patronising"
I have tried a 2TB Toshiba, a 2TB WD Passport, and a 4TB Samsung portable hard drive. All of them are 2.5" hard drives and all of them are self-powered (not plugged into an external source for power). All of them work without any trouble. They are formatted in NFTS and have only 1 partition. Maybe it's your brand of hard drive that is not working on your Shield TV.
Where did you get that deal on the pro? EBay?
birkholze said:
Where did you get that deal on the pro? EBay?
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Amazon. I was shocked when I saw the price for a Pro with all those accessories. Plus the seller never registered everything and I got the warranty too.
I haven't had any issues connecting am external HD to my Shield Pro. I have an old Western Digital 500gb drive, a Samsung EVO Pro 250gb SSD and a 1TB Western Digital HD and all of them connect just fine. The 1tb HD requires a external power source but it still works without any issues. I use ES File Explorer to access the HD if that helps at all. I also had no issues with any of my flash drives 8gb-128gb from various manufactures.
Pilz said:
I haven't had any issues connecting am external HD to my Shield Pro. I have an old Western Digital 500gb drive, a Samsung EVO Pro 250gb SSD and a 1TB Western Digital HD and all of them connect just fine. The 1tb HD requires a external power source but it still works without any issues. I use ES File Explorer to access the HD if that helps at all. I also had no issues with any of my flash drives 8gb-128gb from various manufactures.
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Thanks. I tried both ports, but it still doesn't work for me. I'm still waiting for a new cable to see if that works since I don't seem to have any other USB 3.0 cables to try.
jjdavola said:
Thanks. I tried both ports, but it still doesn't work for me. I'm still waiting for a new cable to see if that works since I don't seem to have any other USB 3.0 cables to try.
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It could be the cable but I couldn't tell you for sure. If it still doesn't work after that maybe a factory reset or a reflashing of the images may be in order. Something could be corrupted cashing the issue but that scenario is a more severe remedy to the small issue.
UPDATE: Although I tried to repair the drive on my WIn 8.1 mini-desktop, it wasn't until I connected the external drive to my AIO with Win 10 that the external drive was repaired (which took a maybe a minute) and now I can access my external drive.
Now for my bonus question (that I will create a new thread for as well). Is there anyway to access the external drive or the Pro's 500GB drive from my network? I can see it as SHIELD on my network and I can see the IP address, but I can't seem to access it. Any assistance would be greatly appreciated.
jjdavola said:
Is there anyway to access the external drive or the Pro's 500GB drive from my network? I can see it as SHIELD on my network and I can see the IP address, but I can't seem to access it. Any assistance would be greatly appreciated.
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If your Shield Device is rooted, you can always give Servers Ultimate Pro (comes up as the Amazon free app of the day quite often) a try & setup a simple SMB server. You would probably need Server Pack B (this is free). I actually have this setup on my Nexus Player with Stickmount.
jjdavola said:
UPDATE: Although I tried to repair the drive on my WIn 8.1 mini-desktop, it wasn't until I connected the external drive to my AIO with Win 10 that the external drive was repaired (which took a maybe a minute) and now I can access my external drive.
Now for my bonus question (that I will create a new thread for as well). Is there anyway to access the external drive or the Pro's 500GB drive from my network? I can see it as SHIELD on my network and I can see the IP address, but I can't seem to access it. Any assistance would be greatly appreciated.
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Install ES file manager. Run the remote control section inside and it will run a ftp server on the sheild. You can then ftp in with filezilla or something and access the files. No root needed, but you need to enable the sever each time you want to transfer files etc :good:
baileyjr said:
Install ES file manager. Run the remote control section inside and it will run a ftp server on the sheild. You can then ftp in with filezilla or something and access the files. No root needed, but you need to enable the sever each time you want to transfer files etc :good:
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Thanks. I have no idea why, but this doesn't work for some reason. Although I'm new to Filezilla and I'm not sure if I'm using it right.
jjdavola said:
Thanks. I have no idea why, but this doesn't work for some reason. Although I'm new to Filezilla and I'm not sure if I'm using it right.
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Put the IP address in the address bar...in the format 192.168.1.?? And make sure you have the right port number in the port box... ES file manager screen will show you the address and port number. I'm guessing you haven't put the port number in
baileyjr said:
Put the IP address in the address bar...in the format 192.168.1.?? And make sure you have the right port number in the port box... ES file manager screen will show you the address and port number. I'm guessing you haven't put the port number in
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Thanks. I actually did do that. I guess I have to keep trying.
This is going to sound odd, but if you are on ethernet, try using wireless to transfer files. Most FTP programs won't start a server on ethernet as they are programmed for wireless only. They think phones and if a phone is not wireless it's mobile network, and therefor don't turn on server. Worked for me on both ES and Solid Explorer wireless, but neither wired.
I'm having the same problem as topic creator. Using a self-powered 3 TB WD Passport, and cannot get it to mount on the Shield no matter how I format it (FAT32, EXFAT, NTFS both MBR and GPT). It reads on every other device and PC I have just fine.
---------- Post added at 05:01 PM ---------- Previous post was at 04:54 PM ----------
ES File Explorer even recognizes the presence of a USB drive, but gives a "failed to open file" error when attempting to access it. Android's storage manager doesn't see the drive at all.

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