Tech Support says "no more than 40 msgs at a time" - myTouch 3G Slide General

So a couple of weeks ago, my gf got mad at me because she sent me a nice "good night" text and I didn't reply. I apologized and told her I didn't get anything. She got over it.
Tuesday night, it happened again. Then the night after that. Then last night again. I called a couple of friends that I text with often, asked them if they had waited for replies from me recently and got nothing--4 of them said yes and recited their last texts to me. Not one of them I received.
I just got off the phone with tech support--the "specialized" Android support to be specific. She asked if the msgs in question were MMS, and I said no. Then she asked if I had trouble with voice calls, and I said no. The she explained to me that SMS is delivered the same way as a voice call and that if I have problems with SMS, I should be having voice call trouble as well. Then she asks how often I delete my msgs. I tell her, at most, once or twice a month. Then she tells me that I should be cleaning out msgs EVERY DAY and that "Android devices can't handle having more than 40-50 msgs at a time without causing trouble for the software and the handset." Not even THREADS, but singular text msgs.
Are you freakin' serious? I paid $350 for a "smartphone" with a plan that costs $100 a month, and I can't keep more than 40 msgs on my phone without running the risk of me missing a few here and there? And since when did this come about? I had a G1 where I could flick 3 times to scroll through my inbox of texts. I've had 20-30 THREADS on my Slide before and only started having problems a couple weeks ago. What about June and July?
Sorry, this is turning into a rant--mostly just to vent, but maybe, just maybe someone else might have an explanation for while some msgs get through and some don't. Hell, I'd feel better just knowing I'm not the only one going through this.
I've been planning to ditch my Slide for the November phone (hopefully a myTouch HD/Desire HD like device), but what's the point when I'm gonna be subject to spotty textroulette.

daewond3r said:
So a couple of weeks ago, my gf got mad at me because she sent me a nice "good night" text and I didn't reply. I apologized and told her I didn't get anything. She got over it.
Tuesday night, it happened again. Then the night after that. Then last night again. I called a couple of friends that I text with often, asked them if they had waited for replies from me recently and got nothing--4 of them said yes and recited their last texts to me. Not one of them I received.
I just got off the phone with tech support--the "specialized" Android support to be specific. She asked if the msgs in question were MMS, and I said no. Then she asked if I had trouble with voice calls, and I said no. The she explained to me that SMS is delivered the same way as a voice call and that if I have problems with SMS, I should be having voice call trouble as well. Then she asks how often I delete my msgs. I tell her, at most, once or twice a month. Then she tells me that I should be cleaning out msgs EVERY DAY and that "Android devices can't handle having more than 40-50 msgs at a time without causing trouble for the software and the handset." Not even THREADS, but singular text msgs.
Are you freakin' serious? I paid $350 for a "smartphone" with a plan that costs $100 a month, and I can't keep more than 40 msgs on my phone without running the risk of me missing a few here and there? And since when did this come about? I had a G1 where I could flick 3 times to scroll through my inbox of texts. I've had 20-30 THREADS on my Slide before and only started having problems a couple weeks ago. What about June and July?
Sorry, this is turning into a rant--mostly just to vent, but maybe, just maybe someone else might have an explanation for while some msgs get through and some don't. Hell, I'd feel better just knowing I'm not the only one going through this.
I've been planning to ditch my Slide for the November phone (hopefully a myTouch HD/Desire HD like device), but what's the point when I'm gonna be subject to spotty textroulette.
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I have hundreds of text messages on my phone at any one time

It is rare to find someone who knows anything of use about Android working at TMO. I'm on my 2nd Android handset and I regularly have 100+ texts in my threads...never had a problem. Are all your friends on Sprint? They have terrible time receiving and sending SMS.

daewond3r said:
So a couple of weeks ago, my gf got mad at me because she sent me a nice "good night" text and I didn't reply. I apologized and told her I didn't get anything. She got over it.
Tuesday night, it happened again. Then the night after that. Then last night again. I called a couple of friends that I text with often, asked them if they had waited for replies from me recently and got nothing--4 of them said yes and recited their last texts to me. Not one of them I received.
I just got off the phone with tech support--the "specialized" Android support to be specific. She asked if the msgs in question were MMS, and I said no. Then she asked if I had trouble with voice calls, and I said no. The she explained to me that SMS is delivered the same way as a voice call and that if I have problems with SMS, I should be having voice call trouble as well. Then she asks how often I delete my msgs. I tell her, at most, once or twice a month. Then she tells me that I should be cleaning out msgs EVERY DAY and that "Android devices can't handle having more than 40-50 msgs at a time without causing trouble for the software and the handset." Not even THREADS, but singular text msgs.
Are you freakin' serious? I paid $350 for a "smartphone" with a plan that costs $100 a month, and I can't keep more than 40 msgs on my phone without running the risk of me missing a few here and there? And since when did this come about? I had a G1 where I could flick 3 times to scroll through my inbox of texts. I've had 20-30 THREADS on my Slide before and only started having problems a couple weeks ago. What about June and July?
Sorry, this is turning into a rant--mostly just to vent, but maybe, just maybe someone else might have an explanation for while some msgs get through and some don't. Hell, I'd feel better just knowing I'm not the only one going through this.
I've been planning to ditch my Slide for the November phone (hopefully a myTouch HD/Desire HD like device), but what's the point when I'm gonna be subject to spotty textroulette.
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The tech who told you that, to be blunt, was lying. Intentionally or not is another question, but the statement she gave you is entirely untrue.
I have threads with THOUSANDS of messages in them, and probably about 30 threads with a few hundred each, and never had any issues.
What application do you use for text messages?

TMo Customer service is the absolute worst. Everyone tells you something different, It took us about 3 weeks to clear up everything with our slides. They made us return our phones just to buy the same exact ones again under another plan, and cancel the other plan. After this, 3G wasn't applying on the phones, so they made us mail the phones in this time to get new ones sent back and to change our plan yet again. Plus side of their stupidity is they forgot to cancel the rebates of the original phones and we got $400 back lol.

I've had thousands as well.
My only problem was slowdown, so now I clear any over like 500.

dilucid_rudoff said:
Are all your friends on Sprint? They have terrible time receiving and sending SMS.
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My gf is on Tmo, a friend on Verizon, another on Sprint, and 2 with iPhones. My phone seems to be equal opportunity when it comes to text denial.
ellessidil said:
The tech who told you that, to be blunt, was lying. Intentionally or not is another question, but the statement she gave you is entirely untrue.
I have threads with THOUSANDS of messages in them, and probably about 30 threads with a few hundred each, and never had any issues.
What application do you use for text messages?
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So have I, on my G1 and my Slide. I knew it wasn't true. I guess these ppl are just used to dealing with folks that don't know any better and trust them to be the end-all authority on what's wrong with their phone. She asked me to power down my phone and then proceeded to tell me how to do it, explaining where the power button is and to hold it down for 2 seconds... SMH.
I use ChompSMS but I doubt that matters. I checked the default Messaging app when I was suspicious of the missed msgs and they weren't there either.

I've never deleted any sms from my phone. I have put several ROMs on it, so they get deleted that way. Simply because I am too lazy to back them up and then restore them. I used to have problems sending texts to people on Verizon. They just simply wouldn't go through. After switching to the Slide though, I haven't had any problems at all with sms.

I have never had to delete messages either. However as of late it might take two tries to send a message. Tmo has treated me well. I think the person you spoke with didn't know there @ss from a hole in the ground.
Sent from my T-Mobile myTouch 3G Slide using XDA App

twiztidnutzzzzz said:
I have never had to delete messages either. However as of late it might take two tries to send a message. Tmo has treated me well. I think the person you spoke with didn't know there @ss from a hole in the ground.
Sent from my T-Mobile myTouch 3G Slide using XDA App
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I've noticed that I have to try and send msgs twice lately too.
I've loved T-Mobile for a while. Never had anything bad to say. I've been a customer since they were Voicestream (in HI anyway). I just hate getting lame ass answers. I know majority of the Android customers are probably clueless and will believe what they're told by "tech support," but giving BS answers doesn't help anyone and only pisses off the ppl who actually know about what their phones are capable of.

I had sms sending problem until I switched to cm6, half of mine failed to send and then some people said they got two when I hit resend
Sent from my T-Mobile myTouch 3G Slide using XDA App

Damn I hate having to hear about all these bad experiences with Tmo tech care cuz I work there lol. Bottom line: that idiot woman who told you you can't have more than 50 messages is a complete moron who has never owned an Android phone before in her life. I work in tech care and have seen people with over 3000 messages on their G1 before they even see a force close error. This lady was a moron, clearly. Not only that, but she definitely didn't follow Tmobile's troubleshooting steps either. It definitely sounds like she just wanted to get off the call quickly. Again, it sucks cuz I have to deal with pissed off customers like yourself everyday, and most are pissed because of other reps who don't know jack **** about these phones. Honestly I don't understand it, there are these dumbasses who work around these awesome Android phones all day long and still somehow think their Blackberry Bold is superior. That's the kind of douchebag woman you talked to hehe.

So this problem carried on throughout the weekend. Botched a lot of plans that I was trying to make Sunday and yesterday. Really, really annoyed at this point.
stoney: Any chance you have a better answer? I'm really thinking about leaving T-Mo if this continues. I don't want to but I can't keep paying $100/month for hit or miss texts and customer service that gives me the runaround.

I quit T-Mo about six months ago due to my bosses wanting me to sell the phone and move on to the next customer. T-Mobile is like just about any other company. They only worry about their bottom line. I was tech support for my store because I actually had an answer most of the time. 20 phone calls on your day off can really piss of your wife. The only thing we used tech support for is if we had a unit that had to be replaced. In three years, I never met a tech rep that could answer a question I had. They read from a monitor. They enter your question, it runs through some procedures, and if it does not work, they make up an answer, or exchange the unit. Sad but true. Don't ask T-Mo a question if you need a GOOD answer.

I've been having these sms problems too. I got a couple sms dropped so I guess I should off the stock rom.

Related

Odd phone calls

Any one else receiveing phone calls from random long distance numbers lately? They hang up as soon as I answer. But everyone I have talked to on Sprint is getting the same thing happening. It's happened 4 times to me today. 3 to my wife and 3 to her cousin. And a few other people.
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Kcarpenter said:
Any one else receiveing phone calls from random long distance numbers lately? They hang up as soon as I answer. But everyone I have talked to on Sprint is getting the same thing happening. It's happened 4 times to me today. 3 to my wife and 3 to her cousin. And a few other people.
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uhhh, pay your bills dude..
haha jk
I havent gotten any calls like that but I have gotten some weird ass texts about reply for this or that, shady spammers
Kcarpenter said:
Any one else receiveing phone calls from random long distance numbers lately? They hang up as soon as I answer. But everyone I have talked to on Sprint is getting the same thing happening. It's happened 4 times to me today. 3 to my wife and 3 to her cousin. And a few other people.
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Yeah I was getting that for about a month from two numbers then i put them on straight to voicemail. I think sprint sells our numbers to telemarketers
thatguythatdid said:
Yeah I was getting that for about a month from two numbers then i put them on straight to voicemail. I think sprint sells our numbers to telemarketers
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I actually think they sell our numbers too. For about 3 months I was getting calls from debt collectors asking for someone named "Laurie Wheeler", who I obviously am not. They kept calling no matter what I said to them (I even got so PO'd that I started swearing at them), so eventually I just asked Sprint to change my number. I haven't had any weirdass calls since.
I've not received any strange calls...LOL. You guys are wrongly paranoid about Sprint IMO.
My advice to you is to be cautious when including your phone number on any promotion, advertisement or to any company that may resell your information.
I had to opt out of solicitation recently when signing up electricity and gas for my house.. WTH?
A couple years ago they started allowing you to add your cell phone to the federal no call list. www.donotcall.gov I also have found that the call/hangup is very common from Capital One if you have an account with them. Just type the number into google and it will sometimes tell you who it is.
Its very common to get recycled numbers. I found this out when i was using prepaid services for a long time. Tmobile is notorious for this and sprint is as well. I would every now get a call asking for the same person from debt collectors. Call sprint and ask if your number is recycled from a overdue or past account.
Sprint likes to give out numbers before the mandatory 1 year holding period that is required after a phone number has been deactivated. When this happens, if the person before you is in serious debt and you get their number, the collectors will call you, call you and call you and will not stop, even if you tell them you will be contacting your lawyer for phone harassment because the person they're looking for is not YOU.
I kept getting calls from the same debt collection agency. They were looking for "Michael Vampas".
Most I ever got were a few spam texts saying that I should reply to get free something or another for 9.99 a month. I just ignored the texts and it stopped.
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[Q] Sprint Voice & SMS Network DOWN (WI) !!

Well its back up right now (i think) i dont have any one to call right now but the network was down until 20:45~20:50 CST in SE WI. my friend called me on a land-line and told me he was trying to call me. The data on my phone worked the hole time. But 99.9% of out going calls failed and 100% incoming calls failed 100% SMS fail!!!!! I did get two calls to go threw to a AT&T land-line
NOW HEARS THE PROBLEM (SPRINT CAN YOU HEAR ME!) why cant Sprint have emailed us all i understand ith happens and stuff brakes & goes down BUT WHY THE HELL couldn't they of EMAILED us all to let us know that people would not be able to get a hold of us with are SPRINT PHONES!!!!!!
Check the "No data 3G" & the other problem you had on the poll if your data & voice/sms was down.
So lets hears it how many people had no Voice/SMS today? And it would be nice to put your State/City or the Area your in.
Thanks i just kinda want to see the numbers
I'm so ready to go back to Verizon 6 years with them & never a problem (but i REALLY like my Epic :-/ )
http://community.sprint.com/baw/thr...95.app6jive2?start=15&tstart=0&reqsorting=dec
Channel 4 WTMJ in Milwaukee
http://www.todaystmj4.com/news/local/107618403.html
WOW i guess theirs no one on hear from Wisconsin, Any how i got a free mouth from them They still suck and i am pissed they did not even email us about it and i may still just dump them and go with. U.S. Cell or back to Verizon
Sorry for your troubles. It's odd, even in the nationwide Sprint outages, I never had any issues. I must be in the one area where things don't break.
EDIT: Not in WI, just sayin'.
k0nane said:
Sorry for your troubles. It's odd, even in the nationwide Sprint outages, I never had any issues. I must be in the one area where things don't break.
EDIT: Not in WI, just sayin'.
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Well most of the time all the traffic works grate at your Location lol
zman519 said:
Well most of the time all the traffic works grate at your Location lol
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I don't follow.
127.0.0.1 loopback ;-)
Roam Control is the fix. Force your phone off the sprint network.
Humm I would have got the app if I had known about it on Friday :-/ but now that its back up idk if I really need it.
So I take it your a fan of the app, has it saved ur phone calls when sprint went down before?
I use roam control while I am at work since I only get 1 bar to nothing while there if I am on sprint but if I switch to roaming I have full signal. Also helps out a lot with battery too. If I leave it on auto I leave work with 20% left and that's with out using my phone. If I switch to roaming I usually leave with a lot more left.
Sent from my SPH-D700 using XDA App
Cool sounds like that would help my battery when my ohone is sitting on my main PC desk. Its always going back andforth. I know there's. A ton of USB ports there but why plug it in every time iam using my computer.
P.S. its the $3.99 app in the markit ?
I had no issues at all (or any other time, really, except maybe once, and that issue was specific to the Hero). I'm not in SE WI, I'm up near Green Bay. Though looking at the link to the Sprint site it looks like I would have been affected as well. But I had no issues at all. And frankly, even if it was down, I didn't notice.
And I don't really see what you're getting so upset about to be honest. Yeah, it sucks when stuff goes down, but I think the "I"M GOING BACK TO VERIZON" statement was a little extreme. Have you had other problems with Sprint? All in all, it was down for what, 10 minutes? That's nothing. The longest I ever had an issue was back when I still used the stock ROM on my hero, and MMS wasn't working for a few weeks. Honestly, though, what good would them sending an email have done? That late in the evening, most people are eating, or out doing whatever (bars, partying, etc), not checking their email, so by the time most people got the email, the issue would already have been resolved. And they did put out a tweet from @sprint, their official account : http://twitter.com/sprint. Sure, it's not really a channel most people follow, and probably one of the last places people would expect to look, but the point is that they acknowledged the issue. And it looks like the whole 10 minutes you were affected was actually far less than others, I read some users stating that the outage lasted all day.
Basically, what I'm saying is that I've had a solid experience with Sprint the last 3 years or so, I'm not going to switch carriers just because of something like this. They've always been super nice about giving me credits for all sorts of things, ringtones/games that I couldn't transfer from one phone to another, and a few other issues. I feel like their customer service has always been top notch for me, and one day of not being able to talk/text is really no big deal for me.
zman519 said:
Cool sounds like that would help my battery when my ohone is sitting on my main PC desk. Its always going back andforth. I know there's. A ton of USB ports there but why plug it in every time iam using my computer.
P.S. its the $3.99 app in the markit ?
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Yeah it is the one in the market for $3.99. Just make sure you plan is set up for roaming otherwise you might end up with charges you didnt plan on. Especially when it comes to data roaming.
SirRipo said:
I had no issues at all (or any other time, really, except maybe once, and that issue was specific to the Hero). I'm not in SE WI, I'm up near Green Bay. Though looking at the link to the Sprint site it looks like I would have been affected as well. But I had no issues at all. And frankly, even if it was down, I didn't notice.
And I don't really see what you're getting so upset about to be honest. Yeah, it sucks when stuff goes down, but I think the "I"M GOING BACK TO VERIZON" statement was a little extreme. Have you had other problems with Sprint? All in all, it was down for what, 10 minutes? That's nothing. The longest I ever had an issue was back when I still used the stock ROM on my hero, and MMS wasn't working for a few weeks. Honestly, though, what good would them sending an email have done? That late in the evening, most people are eating, or out doing whatever (bars, partying, etc), not checking their email, so by the time most people got the email, the issue would already have been resolved. And they did put out a tweet from @sprint, their official account : http://twitter.com/sprint. Sure, it's not really a channel most people follow, and probably one of the last places people would expect to look, but the point is that they acknowledged the issue. And it looks like the whole 10 minutes you were affected was actually far less than others, I read some users stating that the outage lasted all day.
Basically, what I'm saying is that I've had a solid experience with Sprint the last 3 years or so, I'm not going to switch carriers just because of something like this. They've always been super nice about giving me credits for all sorts of things, ringtones/games that I couldn't transfer from one phone to another, and a few other issues. I feel like their customer service has always been top notch for me, and one day of not being able to talk/text is really no big deal for me.
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I see your points, But it was down for hours on a Friday NOT 10 minutes & the 3G was still up so i would have seen said email. This has not been Totally fixed yet Visual Voicemail is down right now. You can leave me a vmail & i will get it if i dial 1 on the phone but theirs no notification that you have x number of vmails
So if your phone is having voice mail problems its most likely NOT your phone and its still sprint having problems. One sprint tech told me it was the hole U.S. and another tech said it was still from Fridays (SE WI) problem & that they are still working to fix it
SirRipo your right its not really getting that upset about its just a phone
For me I have everything to complain about when it comes to Sprint service. This outage that just happened on friday night really set me over the top. The only thing that I'm happy about is the fact that it affected lots of people and not just people in my "neighborhood". I live in South Milwaukee, WI and there is a tower somewhere near my house that FAILS at least 3 to 4 times a year. And when it fails I'm not saying hours of service lost, I'm talking DAYS!!! Every time it happens I call Sprint and they do a test on the towers in my area and I hear the same reply out of their mouths when they figure out the problem, they say, "wow, now that's not a good thing" Well if it's not a good thing then why does it continue to happen every 3 months or so. And the sucky thing about it is the fact it usually happens for the entire weekend. At first I thought that was happening all over again, but this issue was different and affected lots of people. So I guess my question is if this happens again, which I know it will from the track record, do you think I would be able to opt out of my contract without having to pay a termination fee? Sprint says that it's up to the customer service rep that handles my termination of service call whether or not I would be charged a fee or not. The way I see it is if the service continues to fail where I live for days on end why should I have to pay a fee? I know that T-Mobile has 4G up and running here in Milwaukee with the HSPA+ and Sprint doesn't have 4G here at all, and who knows now long it's going to take them to get it. Sprint in my area either works, and works very well, or it's just not there at all, there is no in between.
jaygraffix Thats BS!
i was with sprint years back & i was never happy with them then but i thought that maybe things have changed. I have some time in my 30 days left to dump there ass, I just thought the price was right. (and i love the Epic) But after this BS and hearing jaygraffix problems in a city just a little south of me that i'am in all the time i just may have to move on to there competition.
The fact is sprint nextel is a multi billion dollar corporation and its not going to hit there bottom line to completely replace the tower by jaygraffix house! And i should not have to talk with 6 sprint reps about the VVM not working today & have the finale rep offer me a hole $8.00 credit when the Tech support rep i was talking to before OFFERED ME $25.00 WTF and because i wanted to talk with a CS manager (and did) he only gives me the $8 WTF! less than the guy i was talking to before him! NOW TELL ME YOU WOULD NOT BE PISSED AFTER THAT HAPPENED TO YOU
Maybe if every one in SE WI would dump them all on the same day they would take a hint! (fees & all be DAMED) When i started this tread i was really hoping to see 1000's of hits on the poll but i guess there are just not that many people on this forum from around my area. I Totally see now why Verizon costs what it does.

cant send or recive texts- apparently a sprint issue

3 people including myself cant send of receive test msgs.
when i try to send one i get the msg "sprint the recipient you are sending to has chosen not to recieve messages. msg2111"
i googled this and came up with old out dated info
anyone else having issues
btw all three phones are android, one is a evo the other 2 are samsungs, i think and we are not on the same plan. but we are all on sprint.
That's the message you get when someone either has all incoming text messages blocked or has your specific number blocked from texting them.
There's a network issue right now. None of my lines can text each other.
very strange, my gf is having the same issue and so is her daughter.
also, the last couple of days no one has been respoding to my texts, i either am a looser or theres somehing goin on with sprint. or a little bit of both.
i think its sprint becasue my gf wouldnt know how to block texts and i get the same msg when i try to text myself.
of course its too late now for me to try to text a non sprint user or have a non sprint user text me.
106am update: my gf just called sprint and apparently there was some little pre recorded msg saying something about text service being temporaily down
Same here all 3 of my lines can't text each other but can text other non-sprint numbers
Sent from my PC36100 using XDA App
my and my fiance are having the same issue. i have an evo he has lg optimus s. i was terrified for a moment when i couldnt get anything from him and he is driving 40 minutes toward home at one in the morning,
I am having the same problem glad to know it is a network issue
Same issue here.
Sent from my PC36100 using XDA App
Well I hope sprint fixes your problem and give you guys something for there errors. They gave me 50$ because one of the sprint Rep made a mistake on my monthly bills. You guys have to open your mouth.
Sent from my PC36100 using XDA App
thecaptian12975 said:
I am having the same problem glad to know it is a network issue
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Glad?
I'm getting so sick of sprint, I cannot wait until my contract is up, I'm gone.
r916 said:
Glad?
I'm getting so sick of sprint, I cannot wait until my contract is up, I'm gone.[/QUOTE
i would leave but their monthly prices are reasonable for me and i get a discount from my job plusssss ever since i seen the evo ive been in l...o...v....e
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r916 said:
Glad?
I'm getting so sick of sprint, I cannot wait until my contract is up, I'm gone.
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See ya.
"The grass is always greener on the other side"
You can pretend all day long that other carriers don't have issues...but they do. Plenty.
Same here in Ohio.. Must be a nationwide thing.. I can't text anyone no matter what service they use.. Can't even BAL my bank for balance. Amazing how it worked at like Midnight with no problems, now it's down.
r916 said:
Glad?
I'm getting so sick of sprint, I cannot wait until my contract is up, I'm gone.
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I dont know where you plan to go but when I had t mobile this happened and it last a few days
mattykinsx said:
See ya.
"The grass is always greener on the other side"
You can pretend all day long that other carriers don't have issues...but they do. Plenty.
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truth. you just don't hear about it often cuz you're probably browsing this forum alot more often if not only this forum.
i worked at a competing carrier. there are always constant problems everywhere you go.
Just talked to customer service. It is pretty much nationwide, and get this..... HE SAID IT COULD BE DOWN FOR 48 HOURS!
Ugh
Lol outages. Sucks Wonder what photos/text's I did not get now.... :/
Anywyas back to AutoCad 2012..
Honestly, I'd rather not be able to make calls than not be able to text. This is ridiculous.
blackroseMD1 said:
Honestly, I'd rather not be able to make calls than not be able to text. This is ridiculous.
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seriously. .... I feel like a 15yr old girl lol
EVO4G much?
notown775 said:
seriously. .... I feel like a 15yr old girl lol
EVO4G much?
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How often do we call guys. Hardly ever. We text, What about thos eimportant MMS messages from the girlfriend <.< Who knows what we are missing.
*runs around in circles and falls into the endless pit of aperture labs.

My experience purchasing a Nexus S at Best Buy today.

I went in today to get my girlfriend a Nexus S since it's free on contract today for my girlfriend. The girl that helped me had an ass worthy of a human sacrifice.
Her other assosiate stated that they had one more left but it came preinstalled with an Invisishield and that is have to pay additional for it. I told her I wasn't interested and then asked her why they would open a new phone and tamper with it without the customers consent. I would have let their little commission scam slide if the protector was put on properly. The shield looked like a righty broke his arm and and put the screen protector on with his left. It had more bubbles than an ice cold Coke.
I declined and they ripped the.protector off and threw it out. I thought it was pretty funny and wondered if any of you guys ran into that. I'm going to check the phone when I get home to make sure I don't have any water damage.
Sent from my PC36100 using XDA App
I got mine at bb and the lady was super nice, didn't even ask twice about a case
Sent from my Nexus S 4G using XDA App
Got mine online. Can't stand most bb associates.
Sent from my HTC Vision using XDA Premium App
Got mine at bb today also, the lady was great and a joy to buy from.
Sent from my Nexus S using XDA Premium App
I had to drive an hour and a half to get my wife's new upgrade as the local Best Buy stores in my area do not carry T-Mobile. So it was off to Raleigh. But the Best Buy Phone store was very nice and so were the sale associates. I think it was a great deal.
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Some people suck. Thats why I do most of my shopping online haha
LordGeek said:
Picked up my freebee today from BB, would you believe, it took 3 1/2 hours !!!!
Everything was going wrong at the store .. problems activating, problems with my account, continuous calls to AT&T & BB Corporate .. it was basically a nightmare.
To top it all off, in the process or trying to activate the damn phone, they completely rubbed my wife's phone off AT&T's system !!! Wife has iPhone 4 that was now dead in the water. Call my wife's phone, nothing, states # disconnected !!! Another 1 hour on the phone with AT&T Business Enterprise trying to get wifes # back & iPhone re-activated.
I sent the BB Store Manager (who I know personally) & Corporate BB Mobile a nasty a$$ email explaining the complete ordeal there at his store and my issues afterwards of what his BB employees did to my AT&T account.
Let's see what response I get from that.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
That sounds like a nightmare. Where in Ohio?
Had mine within 20 mins!
Sent from my Nexus S using XDA Premium App
Androidude said:
I went today to take charge while my dad and brother got them. My dad's has the new version of the market, but my brother's has the old version. Anyone know why that would be the case? Could my dad's just have been newer product?
Click to expand...
Click to collapse
No. The market update is totally random. If you had him do a few factory resets it'll get pushed to his device. Say 3 out of 7 resets results in the market update.
tekkitan said:
That sounds like a nightmare. Where in Ohio?
Click to expand...
Click to collapse
North Olmsted BB @ the Great Northern Mall (strip).
Sent from my Inspire 4G using XDA Premium App
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Sent from my GT-P7510 using XDA Premium App
ElCamino said:
I got mine on Saturday and walked in today to get my money back. now running CM7 build 150 with native tether on the road with my SGT. Priceless.
Click to expand...
Click to collapse
How are the recent CM7 nightlies running on the Nexus S(no 4G)? I've got to root my dad's so he can have tethering. I have an Inspire so I don't keep up around here.
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
l0gix said:
Picked one up today without issue. Although I may be returning this. Not sure its a good replacement for the EVO.
Click to expand...
Click to collapse
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
docsparks said:
same here, was not aware that the signal problem would be that bad for me, it is.
although service hasn't cut or anything, i do not like seeing no bars, and only a 3g icon, at all. I loved the feel of my original Nexus however, and wanted that back, on top of that, I just need a 2nd phone to do code **** on.
my day? 12 hours worth of trying to get my Nexus S.
9am: post on XDA
10am: go to store, see what the deal is, BB site told me i was eligible for a partial upgrade
10:30: deuche at BB looks my stuff up, tells me since im at partial upgrade it would only be 75$ off the 549 price. I laughed.
10:40: I explain that my friend bought his evo the day after i did, we both left tmobile for sprint, few days after EVO3d release, my buddy and I go into sprint store to pay whatever for a 3d. They give him a 3D for 199.99, no plan change, no plan upgrade, no premier gold membership. no issues.
dude insist that he did not, and that im lie'ing, and know nothing of what i was talking about, because that defitnally would not of happened that way, and if anything, I can buy an Evo3D for 4something with my partial discount
i tell this guy ima bout to f**king kill him for telling me i dont know what im talking about, i was WITH HIM. turn around and leave.
11: call sprint. get transferred 3 times to handle why my buddy got that scenario, yet im not eligible.
Lady was so nice, sounded young, sweet, and most importantly, smart-understanding-and well informed. Tells me she can "buy up" upgrade my plan, and start fresh witha new 2 year contract, and that i would be eligible for any phone at new 2 year price, my plan was upgraded by i think $10, but could have been $20. I also get a discount for being a "UPS employee" * so i dont care to pay a small difference.
12: She tells me "IT WILL TAKE UP TO 2 HOURS TO TAKE PLACE" she makes it VERY clear, keep texting 1311 with "upgrade" for the next 2 hours, when it goes through, Ill know. She'll also have an email sent to confirm it processes.
3pm: still nothing, have to leave for IT work, keep texting upgrade
4:30pm: tech work done, keep texting upgrade
-im a patient person, friendly, do excellent customer support, I understand hostile people, so i am not one of them, with 3rd party customer support-
5: I call sprint. 3 people later, 2 of languages I can not understand english from 60year smoking veterans cough. 3rd lady is of your typical "Tyqueisha" attitude for her type of name, you know what im saying.
She tells me "day shouldn't have told u 2 hours, it will take up to 48 hours", but she "just axed her managa and she says im in a waiting list to get it done so just sit tyte it'll come threw for'ch'u"
5:30: off phone with sprint, pissed. start calling best buys around my area to locate if they even have any
6:30: many 10-25 minute waiting on hold before talking to anyone, i try calling further away stores, but ask them to look up specifics.
- I used to work at best buy, geek squad, 2 years. I know when they look up stuff on "RSS" that usually its off by about 2 hours, so a quick way to tell someone to piss off, is to tell them another store that RSS says is in stock, to get off the phone quickly, and to again, piss off caller X -
7:20: I think I locate one, about 30 minutes away, compared to the 7 minutes away.
7:40: I call my 7 minute away store, and have been on hold for 20 minutes, finally get someone - I ask them to check RSS - knowing - "no apparently were out"
7:45: Still texting upgrade - Nothing yet
7:50: Try calling store that i think the Nexus S is at, get on hold. Wait 5 min, hang up, ill assume its there.
7:55: call sprint. get transferred up 3 people - dude is so sorry, guarantee that it will be on in 30 minutes, hes walking to his supervisor to pass it on right now, no more problems, no call backs, 100% positive, 30 minutes.
8:10: I figure, hell, I know RSS is always wrong, ill drive to my 7 minute store, make an employee call direct to other stores, find me, ill drive fast to taht store, real, real fast.
8:17: in best buy, huge, huge line. wait in it for about 5 minutes, go seek a manager, because if im gonna wait there, I want to know its there, if it is, ill wait.
8:25: im still waiting for floor manager to come back, lemme know whats up, i walk over to mobile area, he's passing out 'store tickets' to help assign inventory to people waiting.
i walk up to him like "dude, you better say your about to walk one of those last 2 in your hands for me back there"
he stutters.. tells me he was, but stuttered because he wsent sure if it was me walking up to him, from the area i was in. I laugh, say sure, take the ticket.
8:30:8:35ish - text upgrade - nothing! nothing! there about 12 people in line in front of me, I apoligize to the few people around me, for what was about to happen.
--
i call sprint. i inform them to read the notes, they've been keeping track, and that i am waiting in line, as today, as they know, is the only day of the deal, the notes show i was promised 2 hours, then promised 30 minutes, 8 hours ago. I tell them if i get to the front of the line, and they don't have an solution for me, that it would turn into my last phone call with sprint, and the end of my sprint developer account as well, oh BTW, this is also 4 people up, from my initial person i spoke with when i called.
thats not all i said, but thats the just of it, i had the attention of every person in line the whole time, demonstrating exactly what a very smart real-mean-asshole-jerk, actually is, in person.
--
8:50pm: Whoever, at Sprint was, tells me 5 minutes, ten TOPS. ill have a text, and it will be activated. he is with his supervisor, and are going to do it, as soon as im off the phone.
5 minutes later, only 3 people moved out of the line, i keep texting upgrade.
5 minutes later - it happens. it actually takes the ten minutes, that prick.
by this time, best buy closed.
I walk out , with my nexus S , at 9:50, 2nd to last customer out of the store.
my outcome:
nexus S reception sucks compared to EVO, atleast in comparison to visually seeing bars on screen.
2 of the employee's bought my weed icon apps.
Sweet, I get a new phone to test stuff on, and make $1.40 from selling apps in person, lost 12 hours of my life.
worth it? you tell me.
sprint, this isn't over.
im sorry for anyone that reads all of that, but that is really how it went down, and i hope someone at sprint may some day see it, and just say "damn, sucks for you dude!" and laugh all the way to the bank.
Click to expand...
Click to collapse
You're lucky it was done same day. Turn around time on buyups are 24-48 hours as it's a backend team that does them in the order they are received. Couple hundred resets a day that must be verified for accuracy and that qualifications are met, 10 backend members doing them and the other thousand things they have to do as well. Sucks for the hassle though.
Sent from my Nexus S 4G using XDA Premium App
really, im not even dogging anyone in that entire process. i LOVED sprint, until today. hell I even still love best buy.
I just wanted to really show my die-hard androidneedyness
and how much being mis-lead, can ruin someones day.
i am grateful though, please dont mistake that from my bad spelling while rushing. and for the love of god please edit to not quote that entire thing, as some peoples data connection would hate this page.
I got one for my wife. No issues, they had 3 left. Cost me nothing, cant beat that.
I hate talking to ghetto people at Sprint. It pissed me off more than the reps that don't speak English and get mad at you because you can't understand a word they say.
I'm half black and I.hate when I call they try and get "street" with me like I'm a homeboy from the corner. It's an uncomfortable feeling.
Sent from my PC36100 using XDA App

[WARNING]Spam TXT messages and your $$$

Fellow Sprint and Epic users!
I would like to post this warning to everyone who uses Sprint.
Recently I have received couple text messages from five digit numbers (25870 and 77050) which looked totally like SPAM. I blocked them through iMr.Number Android application and did not think much of it.
Yesterday I got a bill from Sprint which was more than my usual amount. To my surprise I found those numbers as a subscriptions for $9.99 a pop. I immediately call Sprint and they told me that I did not requested blocking of the text messages that can cost me money and that since I did not replay to those messages with stop request I've been subscribed to them.
I requested immediate blocking of all messages and had those charges taken off my bill.
So, based on my experience I would strongly encourage everyone to call Sprint and place a request to block all text messages that can cost you money.
You've been warned!
Thanks for the heads up. I had an issue like that last year.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
I had this issue too, the only down side is you can't send texts to those numbers either (the taco bell Galaxy Tab giveaway was the only time i've ever tried)
Esteway.619 said:
Thanks for the heads up. I had an issue like that last year.
Sent from my MIUI powered Nexus S 4g using XDA Premium App
Click to expand...
Click to collapse
Yup me too. I was just paying my bill and not looking at it. They got me for 4 months
Sent from my SPH-D700 using xda premium
Those spammers are sneaky. We got our son a cheap Nokia on our family plan six or so years ago. The spammers figured out that those things had something like an 80-character text message limit, so they'd send the initial message with the unsubscribe information past 80 characters. I wouldn't have believed if if I hadn't seen one of the messages for myself. We got a premium messaging block on the number and while Sprint reversed some of the charges, we had to go directly to some of the companies to get our money back. I had to threaten to go to the state Attorney General to get one of them to cough up. Turns out that particular company was under investigation by multiple state AG offices for that sort of sneaky behavior.
So yes, you have to be diligent on these things.
(And yes, the kid DID need a phone, and he was very responsible with it.)
This is why whenever I get a spamtxt at the soonest chance I go to Sprint's site and block the number. Luckily it's only happened a few times. However what the OP says is BS on Sprint's part because txt services should (can?) only be opt in. If the spammer never gets a reply to opt in then it should not be considered a legit service charge, period.
And ALWAYS look at your bill. Since I have no overages it's always around the same amount but I still look at it. When it changes, like when TEP went up by a buck recently, I looked very closely.
Idk how buti got one the other da saing my crush had a meassage for me... and I replied sop like it said... but idk how they got my #.
deano0714 said:
Idk how buti got one the other da saing my crush had a meassage for me... and I replied sop like it said... but idk how they got my #.
Click to expand...
Click to collapse
They run random number generators among other tactics. It costs next to nothing.
**** the companies, this is sprints fault, they are the ones billing you, its not legal for someone to send you something and force you to cancel to not get billed
Is there any third party confirmation of this sort of thing happening? I have to admit the whole story sounds a little suspect. I've never heard of opt out texting scams that automatically charge your bill (and carriers can't just disable text based transactions either--or you wouldn't have seen things like the big red cross donation campaign).
Forum threads are a great place to read anecdotal stories, but if this was for real, there ought to exist a report on it somewhere. If not, honestly I'm leaning more toward operator error.
My wife actually dealt with this via American Eagle they started automatically sending her text messages for discounts that we were billed for by sprint. We don't really know what she did other than order online to start the service. Sprint did refund the charges but warned that if it happened again they wouldn't waive them again.
sent from "The Other Woman"
I've team into similar ****. Mine was opposite where I replied stop but they told sprint I signed up. Sprint had the balls to call me a liar. They did evetually refund me when I told them to prove it.
josidhe said:
Is there any third party confirmation of this sort of thing happening? I have to admit the whole story sounds a little suspect. I've never heard of opt out texting scams that automatically charge your bill (and carriers can't just disable text based transactions either--or you wouldn't have seen things like the big red cross donation campaign).
Click to expand...
Click to collapse
As I said on the previous page, it happened to my son. As I said, this was a few years ago, but this was about the time that newer phones went to 120 and 140 character text messaging capabilities and older ones still had 80. So they'd craft their messages so the message telling the recipient to text "stop" back to opt out appeared past that 80 character limit.
These days they rely on people to delete messages from people not in their contact list. And even in these days anyone can leave YOUR cell phone number on a signup page and you'll find yourself subscribed to something. This is one other other things that happened to my son. He was very careful about giving out his number, but someone got hold of a phone belonging to one of his friends and thought it would be funny to sign the guys friends up for that crap.
Ah, for the days of prank pizza deliveries and Playboy subscriptions...
Sprint can block text messages that can cost you, BUT YOU HAVE TO CALL THEM AND ASK TO DO IT. They do not block it by default because they think we want this feature. It will take a 30 min of you time but might save you a few bucks (sounds like Geico commercial ).

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