Trinity Screen Unresponsive. - P3600 General

All of a sudden my screen has stopped working in terms of being able to use the touch screen, the buttons do work though.
Also I noticed the clock has reset it's self so something has happened in the night.. hmmm.
So, I have removed the battery for a while which didnt help.
I am wondering what to try next, for some reason finding out how to do a hard reset is not easy - could somebody let me know how to do this please?
Come on you clever chaps, help me out - I am sure this has happened to a few of you in the past.

Related

Touch screen not working

Hi
I have and XDA11 which has been work fine until today.
I was finding my XDA just freezing so Isoft and hard reset and when it came back on the screen would not work.
Has any one else had this problem and was it easy to fix.
Any advise welcome.
Thanks in advance
Solution
Just to let every one know I solved the problem with my touch screen.
Solution: let both the main and back-up battery run down the reconnect to cradle and charge as is new.
Hope this help all the people with the same problem
what exactly was your problem with your screen? Cos I am having a problem with the touch screen - no matter where i touch it it thinks I am touching it on the far right of the screen, (I can only scroll)...
is this the same problem?
Dead Touch Screen
My problem was when I touched my screen (which looked fine-) I got no response at all the whole screen seemed dead.
Solution was to let the XDA11i back-up battery run down-then completely. I then reconnect to cradle and recharge.
This worked for me.

Most front panel buttons not working

Hi Folks,
The bottom red/green phone buttons and the ones next to them have suddenly stopped working, together with the top browser and email buttons. The central pad and the side buttons still work fine.
I have tried a soft reset and also pulling out the battery fo a few minutes to no avail.
I think one of the keys may be stuck down as now the backlight also stays on all the time while on battery and it's set to turn off after 10 secs.
I can report the phone as faulty (had it about 60 days) and get a replacement but just wondered 2 things:
1) Anyone else had this (and managed to fix it)?
2) Is there a diagnostics mode I can invoke that will do a manual or automatic button/stuck button test?
Thanks.
I now have this same issue- and after a hard reset am looking to send my device back to HTC... unless anyone else has has this issue and found a solution???
Here's hoping someone has....!
Edit: Looks like this is not so much of an uncommon problem- 3 or 4 other people in this forum have had the same issues. Any solutions anyone?
Update- despite having had no effect with a hard reset, ROM re-install, battery removal etc, my buttons have now suddenly decided to work again (????)
My hypothesis- it's something to do with my 2GB Sandisk card- when I'm using the card, I have occaisonal lockups, programs starting by themselves etc. However, this might be a tenuous link, as the buttons did not come back to life when I removed the card...
I guess I'll just have to keep an eye on the workings of them over the next few days. But if anyone else suffers from this issue, do a hard reset, take your battery out for ~6 hours, and then try again. I can't say it "worked" for me, but that's what I did, and they now work again.
Apologies that I seem to be writing this thread all on my own ;-)
I have had something similar happen. And my keyboard locks up.
Not sure what is causing it, but I am pretty sure it is something I installed that messed with the reg conflicting with something else.
Odd thing on mine is the phone key opens up the cammera... and I can reset it by hitting OK after closing the camera.
But a hard reset solves it so I just have to be methodical to figure out what is causing it.
EDIT: Turned out it was my case causing my problems. To much preasure was being applied to buttons during a soft reset causing all sorts of problems. Sorry I could not help.

my screen went blank

Hi,
Does anyone know why my screen just suddenly goes white?
It started when i heard someone called me. I looked at the screen and it was totally white. Pressing buttons didn't do anything. I tried soft + hard reset but the fone was still like that.
Has anyone got this problem before?
vnxichlo said:
Hi,
Does anyone know why my screen just suddenly goes white?
It started when i heard someone called me. I looked at the screen and it was totally white. Pressing buttons didn't do anything. I tried soft + hard reset but the fone was still like that.
Has anyone got this problem before?
Click to expand...
Click to collapse
i haven't had the problem but it would be helpful if we knew what kind of a phone and rom you have
my fone is cingular 8525, and I have no idea what kinda rom I have. I only unlocked it with the software available here, and still haven't had time to play with other stuff yet.
oh, and i don't think the front buttons work, btw, so when i said i hard reseted it, i was wrong.
it also seems like this problem:
http://forum.xda-developers.com/showthread.php?t=321163
Don't you think? Now I'll have to buy some tools to open this baby up. Does anyone know where I can get the right tools?
It's always best to start at the beginning. Go HERE to a page that I created for new members that has links to EVERYTHING you may need to know about fixing your phone, flashing ROMS and Radios, etc.
Best wishes,
I just fixed it i just fixed it ). I don't think the light sensor for the keyboard work anymore thou, but screw that, the phone works ).
BIG BIG THANKS to "ALKIZMO" and his post:
http://forum.xda-developers.com/showthread.php?t=321163

Problem with the touchscreen

Hi everyone
I have a problem with my hd. It starts yesterday. My touchscreen is responsing randomly. I explain, when I touch anywhere on the screen, the only thing that happens is the backlight switching on. The four keys on the bottom of the screen are not responding too.
I dont know, if it is a hardware or a software problem. I hard reset my phone, but same thing. Does anyone get an idea?
Thanks for your answers.
Da_eel
Da_eel said:
Hi everyone
I have a problem with my hd. It starts yesterday. My touchscreen is responsing randomly. I explain, when I touch anywhere on the screen, the only thing that happens is the backlight switching on. The four keys on the bottom of the screen are not responding too.
I dont know, if it is a hardware or a software problem. I hard reset my phone, but same thing. Does anyone get an idea?
Thanks for your answers.
Da_eel
Click to expand...
Click to collapse
Hey!
Im having this exact same problem at the moment. Started a few days ago but kept coming back on, but now, 3 days later the screen is totally unresponsive. Im pretty sure its a hardware problem because I have hard reset it too, but now I can not even get it past the alignment screen.
Really hope someone knows whats going on with our phones so we can fix them!
Rich.
richardedwards44 said:
Hey!
Im having this exact same problem at the moment. Started a few days ago but kept coming back on, but now, 3 days later the screen is totally unresponsive. Im pretty sure its a hardware problem because I have hard reset it too, but now I can not even get it past the alignment screen.
Really hope someone knows whats going on with our phones so we can fix them!
Rich.
Click to expand...
Click to collapse
Someone has an idea? or i have to bring it to get it repair. Guess i have no choice....
search back through these pages and you'll see this happening to alot of people, me included, check the stats under my name and all posts under my name, and you can read some of my long winded descriptions of the issue, if you can manage to put the stock ROM back on there, I would !!, and try for a warranty fix, or else (like me) you are on your own....., I was without a way to flash stock ROM back, so as it stands now, I've got a HD, sittin at home for parts, I'm pretty sure it's the motherboard, as some people have suggested, there are screens available on ebay but no motherboards..... so I'm screwed...., good luck !!

Leo Screen freeze crash Issue

I have been having some problems with my leo where i cannot unlock it after coming out of standby. The screen just freezes.
And sometimes when i press the END button to get it out of standby, the key lights come on, but nothing else happens.
Apparently others have this issue too! - check out u-tube video:
http://www.youtube.com/watch?v=wqJw5omurLA
Has anyone else had this or still having this? Do i have to return my phone for another one?
Have you tried a hard reset?
ronald_adi said:
I have been having some problems with my leo where i cannot unlock it after coming out of standby. The screen just freezes.
And sometimes when i press the END button to get it out of standby, the key lights come on, but nothing else happens.
Apparently others have this issue too! - check out u-tube video:
http://www.youtube.com/watch?v=wqJw5omurLA
Has anyone else had this or still having this? Do i have to return my phone for another one?
Click to expand...
Click to collapse
Haven't had the issue. Vaguely read about this somewhere else, might be related to the default WM 6.5 lockscreen. Disable it and try something like S2U2 and see if u still have the same issue.
I have same problem with my device. Is this software or hardware problem? I have to do hard reset, and after that display can be stack. So I have to do soft reset, and phone working. It happens to me 2 times in one day, both times after I have been in room with very bad signal. Maybe that can produce problem. Symptoms are same as on YouTube video.
Does anybody know how to solve this?
i face this b4, it happend few times a day. but after i do hard reset the problem is solved. i think should be installed something conflict with the phone or inproper amended some registry
i used to have this but now it is less common after I have installed WMTask to Close applications when I hit "X" (instead of WM just minimizing the app). In effect it frees up memory and hopefully does cause your HD to struggle for memory when waking up?
guys,
for your info, I installed a new ROM and this didnt help. So it is NOT a SOFTWARE issue. I returned my phone for a new replacement unit and no more issues.
Sorry to say but if u have this problem u need to send your phone back.
I now have no more issues!
Mine has been doing this a lot. Turning it back on just results in the keys lighting up and nothing more.
Work around is to turn on so keys light up, hold down power key until lights all go off, then press power key again ... it will come back to the lock screen.
Thanks for your prompt answer.
It is not seems as memory problem, because if I remove and return battery problem stay. Maybe it can be problem with display driver. Also it is a little strange that after hard reset, I have to do soft reset to get it work again. I not like to change rom version, because it can void my guaranty, and maybe it is hardware problem.
Mine does exactly the same thing once it gets warm. Decided to return it after trying multiple hard resets. ROM changes and S2U2. Made no difference.
As I've joked on this forum before (although it's true), I had to put mine in the freezer to get the screen to work again so it sounds to me like a hardware issue.
Mine's going back for a replacement next week...
HTC HD2 freezes quite often Solution
le_paulo said:
Mine does exactly the same thing once it gets warm. Decided to return it after trying multiple hard resets. ROM changes and S2U2. Made no difference.
As I've joked on this forum before (although it's true), I had to put mine in the freezer to get the screen to work again so it sounds to me like a hardware issue.
Mine's going back for a replacement next week...
Click to expand...
Click to collapse
Well thanks for the solution so if we get that bug , just put your brand new HTC HD2 on the freeser lol
I had similar problem four mornings in a row. Hardware keys would light up but screen dead. Soft reset got it going again, and a hard reset made no difference, even without reinstalling my softwares (I had a clock alarm set for each morning, maybe this is just coincidence). Someone on another forum with a similar issue suggested installing MemMaid, and for me this has worked. Running a regular 'clean' has meant that the problem has not returned, for three days now. So far! I notice that every clean finds many duplicate or invalid 'notifications', not sure if these somehow accumulate and cause the device to crash? Maybe worth trying? So problem for me at least is software related. HTC need to sort this as it is really annoying, and MemMaid is only free as a trial.
dazz29 said:
I had similar problem four mornings in a row. Hardware keys would light up but screen dead. Soft reset got it going again, and a hard reset made no difference, even without reinstalling my softwares (I had a clock alarm set for each morning, maybe this is just coincidence). Someone on another forum with a similar issue suggested installing MemMaid, and for me this has worked. Running a regular 'clean' has meant that the problem has not returned, for three days now. So far! I notice that every clean finds many duplicate or invalid 'notifications', not sure if these somehow accumulate and cause the device to crash? Maybe worth trying? So problem for me at least is software related. HTC need to sort this as it is really annoying, and MemMaid is only free as a trial.
Click to expand...
Click to collapse
I am not quite sure that is software problem, if you done hard reset, and display still not respond on touch.
Soft or hard reset could clear the problem, I just mean that a hard reset didn't avoid the problem coming back. My current ROM is the official 1.48, didn't have this issue on the previous official ROM.
I got confirmation from service today, that it is hardware issue with phone display.
Bogi79 said:
I got confirmation from service today, that it is hardware issue with phone display.
Click to expand...
Click to collapse
How do you know if youre phone should be replaced? Does it happen every time?
This happens to me every so often.
ya, I'm experiencing this as well. real drag!
The same thing happened to me aswell.
I recieved a message and when I tried to unlock the screen, nothing happened. The hardware keys worked but the screen didn't register my touches.
Tried soft reset, didn't work. Removed battery for a while, didn't work. Hard reset, didn't work. Flashed official ROM from HTC, didn't work.
It's been sent for repair. Hope I get it back quickly
I actually don't. But I insist to get phone replaced. I wrote appeal to company where I buy phone. Also I wrote down S/N and IME so I can check if I get new one.
Got the exact same problem, have been complaining about this in different topic here.
Sometimes couldn't unlock screen for many hours... then suddenly works again.
I've tried everything : decreasing/inscreasing screen sensitivity with reg, removing the screen lock, stopping the weather animation as suggested, putting a second finger in a corner while touching the screen : NOTHING WORKS
The only thing i'm convinced : it IS a hardware problem.
When the screen didn't react at all for some hours, sometimes playing with its humidity could help for a few minutes only ( by cleaning the screen with some special wet lcd cleaner or cleaning the screen with some humidity from my breath).
Also i'm travelling a lot (several countries a week)... and noticed THE PROBLEM APPEARS IN COUNTRY WHERE HUMIDITY IS HIGH. (that's also the reason why freezer could help. in a freezer, it's so cold, that the humidity is not in the air anymore, but is in ice state).
MAYBE SOME GOOD NEWS:
I recently bought the HTC screen protection for the HD2 (5 days ago).
Thanks to it, Air humidity doesn't touch the screen directly anymore.
And the problem hasn't appeared, not even once!
I just arrived a few hours ago in the country where i always had the problem (cause of its high humidity), and guess what ? Screen is still working great
I'll keep u up to date if problems come back.... but for now, i really think this is the solution (with logical explanation).
Kaemon.

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