Demand a HTC Charger Recall! - EVO 4G General

http://forum.xda-developers.com/showthread.php?t=717204&highlight=charger&page=1
This is in continuation to this thread.
I believe that we should demand a recall from HTC of their junky chargers. As of a couple days ago, my charger stopped working. In order to get it to charge my phone, I need to unplug and plug in my phone 20-40 times and get the physics of the connection PERFECT... if my phone moves 1mm, it will stop charging, so I need to have the phone somewhere that it will not move...
This is not the case with my Car Charger, so I know it is simply the phone charger itself that comes with HTC... they supplied us with $0.10 charger cables to save money, and we should demand a higher quality cable be supplied to us after buying their "Flagship Device"
Anyone else experiencing this problem?

Yes. My charging/USB cable has gotten loose. The Radio Shack one I bought with the phone works great. I doubt a cable recall will occur, however.

Yes mine does the same thing and I HATE it. I thought I was the only one
Sent from my PC36100 using XDA App

Compared with the older style cables this one is a lot better
Sent from my EVO using XDA App

I wish they would have kept the mini usb like for the hero and most cameras.
Sent from my PC36100 using XDA App

Demand a recall? No. Should you ask for a replacement? Yes.
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*Facepalm*
Sent from my PC36100 using XDA App

Surprised nobody suggested a class action yet...

Apple did something similar, so this might work.
I had an iphone, and got a notice that I needed to get a new wall plug due to defects in the ones that were released with the iPhone. So my new wall plug had a bright green dot on it to indicate it was new.
HTC could do something similar, couldn't they?

Wait, are you complaining about the charger plug or the USB cable? Replacement cables are, like, a nickel on EBay. Or you can get an adapter and use your old micro USB cables.
If it's the charger itself, you may get some sympathy from OEMs, but I wouldn't even waste the stamp (or email) for a cable. Just my opinion, of course.

both me and my buddies cables have done the same thing their super weak

I took a chance and bought 3 (I have 3 EVO's) of these adapters:
http://www.dealextreme.com/details.dx/sku.36150 - works perfectly.
Now all my BB and old phone chargers work - Take that HTC!
Mule

It's weird. I also have charging issues, here they are:
1. Occasionally, after charging for a period of time on the home charger, the EVO will light up and stop charging. I check the battery info and temperature is in the 20s, so i know that it's not a temperature issue. Then, after about 30 seconds or a minute, it will light up again and continue charging. I never touch the charging cable or connection and it does it on its own.
2. Using the car charger, the EVO seemingly decides that it doesn't like the connection. When i plug in the charger, the EVO will begin to charge, then after two or three seconds, go back to discharge mode. It takes me pulling the plug and reinserting (into the cig lighter port, not the EVO) anywhere from 3-100 times to get it to accept the charge demand.

Muledeer said:
I took a chance and bought 3 (I have 3 EVO's) of these adapters:
http://www.dealextreme.com/details.dx/sku.36150 - works perfectly.
Now all my BB and old phone chargers work - Take that HTC!
Mule
Click to expand...
Click to collapse
Exactly what I have. My wife and I can share one plug, she with her Hero and me with my Evo.

I don't even use the OEM one, I use my Treo Pro chargers and have not ran into an issue. The OEM just sits on my desk...I have had my EVO since launch date.
Treo pro OEM chargers are fairly cheap now.
Just my 2 cents.
Have a wonderful weekend everyone!
I am using Froyo update from HTC also.
Sent from my EVO

My Eris charger did the same thing after two months.. so now I'm using my ps3 controller charger usb cord, and its working teriffic lol.
Sent from my Eris using XDA App

Then pins that hold the cable get pushed in when this happens you dont get a good connection. I have seen a few come in to my shop. usually give them a cable I have laying around. Leads me to wonder what others are doing differently. I havent had any issues with either of my chargers and I will test and play games with it plugged up so I know I put a little stress on it.

tomp517 said:
I wish they would have kept the mini usb like for the hero and most cameras.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
yeah that would have been nice, nice all my car stuff was mini usb

The physics of my connection are perfectly fine.

It's not the charger it's the port. There was a bad batch and it was fixed. Mine had the same issue and I couldn't charge my phone.

Related

[Q] Charger/USB Cable issues

I've already apologized for coming off an iphone, but these little things are mounting and I feel the need to share. The input of this cable is a constant struggle. I find myself trying 3 and 4 times to actually get it in the bottom of the phone, and then.....nothing happens. At least the iphone jack had a press in on the side to get it in and out. So no charge, or it shows it charging and 5 mins. later nothing again. So that's coming from the outlet, but if I plug it in my pc it goes crazy with the sounds and asks what i want to do. So, you think ok some loose pins on either end? NO! I've checked and both ends look secure and neither simulate the problem when shaken or tugged or moved around. I have read all about soldering, but I am not able to do that yet, and with no ability to buy new wires in the US I am living on a dying charge. Are these wires so tempermental for everyone?
Ive had no issues charging but I know how you feel about getting the charger in in the first place, takes a couple of goes thats for sure!
Sent from my Dell Streak using XDA App
Yes it could be a bit easier to get it home but no problems once it is connected
getting it in can be fiddly. hold it steady, line it up then shove it in!
yosemite_sam said:
getting it in can be fiddly. hold it steady, line it up then shove it in!
Click to expand...
Click to collapse
LOL Are you talking about the cable or something else
Steady!
Sent from my Dell Streak using Tapatalk
Put some hair around it!!
It's official!!!
After the whole day of wiggling and changing connection from usb to wall and even car usb the phone said battery error. Either your charger of battery is malfunctioning. Please check immediately. So the battery registered full, but then said 89% and then only 81%. I'm hoping to get a new charger and battery when the dell USA comes online.
I have 2 cables. 1 works correctly but the other charges when it feels like it. I have a support request in with Dell have yet to hear anything. The sooner cheaper 3rd party cables become available the better as I would keep more spares then.
that sucks. I've been considering the streak, well really wanted it and now that they've finally announced it, not sure i want it anymore cuz of its proprietary port. Why couldn't they have just used micro or mini USB like everybody else?
Everyone's house i go to has a micro/mini usb cable laying around so i never have to take a charger with me anywhere. And since my past 3 phones all used micro or mini usb, i have a bunch of those cables and chargers all over my house. Now with this crap i'm gonna have to buy several cables, 1 for the office, living room, car, etc. that is if i do get the device.

Phone won't charge :(

I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Go to the store...
iNerd18 said:
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Take it to the store to at least set them in motion to get you another. Also, another store might have one. Possibly a drive, but worth it. In any case the best thing to do is to let them see it and know about the problem.
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
ive had the same thing just recently happen to me. i bought some cheap cables off of ebay and they worked for a week or so then my phone stopped charging and being recognized as being plugged in then i tried the cable supplied by HTC and same thing! Now, its very sporadic. None of the cables i have work in the front usb ports (1 in a separate installed card reader and 2 infront of the case), SOMETIMES the HTC cable will work with the ports in the back and the only time i can get a consistent charge and data signal to the computer is through a powered usb hub(power cord to the wall) with the HTC cable, one of the cheap chinese cables i shortened fro 3 feet to about 2 and another small cable (maybe 1-1.5ft) cable i got in desperate times at microcenter. The fact that in consistently works in the powered hub tells me that somehow, something with the amperage needed to register as plugged in or charged has changed or gone wrong on the Evo side because my machine is a well built custom build computer and i tested it in 2 other high-end custom builds i did for friends of mine and i have the same problem through all of their usb ports as well, so i know its not my motherboard giving me lip. i would like to here another statement from HTC soon about this as more people start becoming more vocal about this issue.
BTW, this literally started happening to me 2 days ago and i got mine on release day. HW REV: 02
It seems all too strange to me that this little incident surfaces on the internet basically the EXACT same time i experience it. Sounds like a little quality control in some parts used in the charging circuit got over looked and we have the same part going at about the same time for alot of people.
Wow, you are the first person that I have seen complain about this:
http://www.engadget.com/2010/08/23/htc-evo-4g-suffering-occasional-micro-usb-port-issues/
I must change the comment I made there now.
Evidently on the last update they changed something vital. Mine won't charge via the computer at all. It just stays at whatever percentage it's presently at. It won't drain either though. I've tried three different batteries too. All the same thing. The only way I can charge is by plugging it into the wall socket.
badong1050 said:
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
Click to expand...
Click to collapse
Ditto the included cable stopped working within 2 weeks, and I've gone through 3 car chargers. I have yet to get a good micro usb charger/cable they are all junk
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
I kind of had the same issue today after installing a new ROM. I removed the HTC Sync earlier to get Revolked 3 working. But after that my phone USB cord wouldn't charge, or even connect. It would for a few seconds, then it would just act like it wasn't plugged in. But installed the HTC Sync again, and was back to normal where my PC would charge the phone.
Hopefully this insight helps someone.
AcIdC0R3 said:
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
Click to expand...
Click to collapse
Thats because it "trickle" charges via the USB.. This is why they say if you are having battery issues to charge your phone this way.
Yeah I have the same problem with my phone not charging I was transferring files back and forth and after that it started messing up and I have to put the phone In a weird position for it to charge...very slowly might I add...very weird though that this started at the same time endgadget posted up the article
Sent from my PC36100 using XDA App

No touchscreen on a/c power!

When I use my sprint charger everything is fine I can use the phone/screen with no problems...but any other micro usb causes the phone to lock up on the screen....any1 else having this problem? Any solution?
Sent from my SPH-D700 using XDA App
tcat025 said:
When I use my sprint charger everything is fine I can use the phone/screen with no problems...but any other micro usb causes the phone to lock up on the screen....any1 else having this problem? Any solution?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I made a post about this the other day. Mine seems completely random. My phone will completely lock up and it requires a battery pull. I can go a week using the same charger and it may not do it then out the blue it will lock up.
Sent from my SPH-D700 using Tapatalk
It makes no sense at all! Never had this problem with any other phone ever before
Sent from my SPH-D700 using XDA App
I had the same problem using a clone travel charger from ebay. I also had a clone usb cable that won't recognize the Epic as a mass storage. I bought from this guy on ebay that sells OEM Samsung accessories and they all work perfectly for me.
Be very careful with these things, folks... many charges can have terrible voltage regulators on them. You don't want to kill a very nice phone now, do you. Stick with a good charger and cable. I use the stock cable and the Palm Pre charger cable. I've never had screen issues or lockups with other chargers, but I only use the Palm and Samsung chargers, to be honest.
Yes, be wary of cheapo chargers!
I was able to get a OEM Blackberry MicroUSB charger off amazon for about 4 bucks shipped and it works fine to charge my Epic. My friend also gave me one of her extra HTC chargers which came with her EVO and they also work fine.
my charger is a 800ma sanyo which should not cause issues. I have not had the issue within the past week either.
Guys, check the output voltage of your chargers... specially on the cheap ones. its supposed to be no more than 5V. I broke my Hero's screen with a cheap charger with 5.5 V output. It starts by acting weird , then it looses touch capability when its connected and then stops working at all...

Be VERY Cautious (Wrong Charger)

I've come across a second individual on this forum who has ruined their phone by using an incorrect charger within the last week. I can't stress the importance of making sure you are using valid chargers. Samsung ports are VERY sensitive and from personal experience are expensive mistakes to make. One MAJOR thing I've noticed that most seem not to is the following:
When the phone is plugged in and charging, you notice it becomes less responsive and or buggy while texting or unlocking. Also while charging, haptic seems to get stuck or seems to happen at random intervals when using the phone. Another major one some completely ignore, when the phone actually pops up a notification to enter usb mode while plugged into a charger and not a computer.
Just a warning...
Any more details on what conditions are problematic? I've been using non-Samsung chargers and cords since September with no issue.
I've been using a BlackBerry (Storm1) charger on mine since Christmas with no problems, I mainly use it as I need a much longer cord length than the Samsung.
I also used it on my D1 with no problems.
Still, I'll keep an eye out for glitches, thanks.
I purchased a Samsung OEM charger from Amazon.com (marketplace) for less than $5 to use at my desk at work. I found it by going to samsung.com, finding the item number of the charger I wanted, and searched Amazon that way. It's not a detachable USB charger like what came with my phone, but I assume it's legit. I mean who would manufacture and sell counterfeit phone chargers?
yeah I am curious about this too; I just took USB as to be universal
You can use any charger you want so long as it supplies the correct voltage.
that is electronics 101
I get the USB prompt when charging in my car because it is supplying the voltage that a computer would supply, and less than what an AC charger would supply.
AnotherLameUser said:
You can use any charger you want so long as it supplies the correct voltage.
that is electronics 101
Click to expand...
Click to collapse
Negative ghost rider...I've encountered those that have different pin layouts before, fried my samsung moment...but it is true, voltage is key.
You also must be aware of the amperage of the transformer in the charger.. if the amperage is too low it will cause a voltage drop
Rocking dj05 and jt's voodoo 5
jenisiz said:
Negative ghost rider...I've encountered those that have different pin layouts before, fried my samsung moment...but it is true, voltage is key.
Click to expand...
Click to collapse
USB is a standard, why would it have a different pin layout?
I'm using a "rocketfish" micro USB cable and USB ports to charge my fascy. Could this pose any issues?
Sent from my SCH-I500 using XDA App
Skrazz said:
I'm using a "rocketfish" micro USB cable and USB ports to charge my fascy. Could this pose any issues?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Check to see the stock setup and compare. I just decided to post this as a word of caution b/c I was questioned earlier if it was normal that their phone would loose sensitivity and act choppy when plugged in.
jenisiz said:
Check to see the stock setup and compare. I just decided to post this as a word of caution b/c I was questioned earlier if it was normal that their phone would loose sensitivity and act choppy when plugged in.
Click to expand...
Click to collapse
My touch screen would act weird when on the stock rom using the SAMSUNG USB cable and charger that came with the phone.
Prince135 said:
My touch screen would act weird when on the stock rom using the SAMSUNG USB cable and charger that came with the phone.
Click to expand...
Click to collapse
Then something is wrong. If you notice it starts jumping around when plugged in, there is a flux in flow or some of the pins have been messed up.
Prince135 said:
USB is a standard, why would it have a different pin layout?
Click to expand...
Click to collapse
USB itself is a standard (it will always output 5v at up to 500mA). Charging over aUSB port its defined by the manufacturer, and can vary greatly.
Sent from my SCH-I500 using XDA App
AlexDeGruven said:
Charging over a USB port its defined by the manufacturer, and can vary greatly.
Click to expand...
Click to collapse
I read that in more of a "what kind of a sadist would design his micro usb charger to behave differently from another?" kind of of way. It's a heck of a cruel practical joke given that
A) phone makers have finally standardized to micro usb after already creating a huge mess with chargers in the past.
B) micro USB is practically exclusive to mobile devices.
C) if there really are cables that use different wiring, there is no easy way to tell.
FWIW I am getting by just fine with a ultra cheap Chinese USB car charger and micro USB cable combo. I also have interchangeable Plantronics, LG, and generic AC USB chargers that I plug ight same cables into. No issues, luckily for me. Pretty disappointed to find out I have dodged a bullet here.
NOTE:
LG: 0.2A in, 5.1V, 0.7A out
Samsung: 0.15A in, 5.0V 0.7A out
jenisiz said:
Then something is wrong. If you notice it starts jumping around when plugged in, there is a flux in flow or some of the pins have been messed up.
Click to expand...
Click to collapse
But the thing is, after I flashed a new rom, I had no more problems.
AlexDeGruven said:
USB itself is a standard (it will always output 5v at up to 500mA). Charging over aUSB port its defined by the manufacturer, and can vary greatly.
Sent from my SCH-I500 using XDA App
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Click to collapse
The wonderful thing about standards is that there is so many to chose from. : /
I've been dodging the bullet too with my cheapo car charger although strange behavior would have thrown up a flag.
When I visited my parents and used my dad's charger my screen would not work when plugged in.
I guess I should consider myself lucky...
Been using cheap,knock off chargers we sell at work since day one never had a problem, also use an after market droud one charger at night. come to think about it I never really use a sammy charger
Sent from my SCH-I500 using XDA App

Unoriginal charger controlling my DHD

My mum borrowed my DHD Charger to send her Desire back to Virgin (as hers previously broke and she had bought a cheap one). Anyway, she borrowed me the cheap charger, and as her Desire, along with my charger got lost in the post, I am stuck with this charger (I have already bought 2 Original HTC chargers on ebay but they both broke, so I gave up. This cheap charger keeps controlling my phone, calling people, sending texts, etc.
All I want to know is, does anyone know why it does this? It's really annoying!
CuBz90 said:
My mum borrowed my DHD Charger to send her Desire back to Virgin (as hers previously broke and she had bought a cheap one). Anyway, she borrowed me the cheap charger, and as her Desire, along with my charger got lost in the post, I am stuck with this charger (I have already bought 2 Original HTC chargers on ebay but they both broke, so I gave up. This cheap charger keeps controlling my phone, calling people, sending texts, etc.
All I want to know is, does anyone know why it does this? It's really annoying!
Click to expand...
Click to collapse
How come charger will do that?!... Maybe you install of apps/games that you didn't look for permission before you install it...
Sent from my Desire HD using xda premium
kuklux said:
How come charger will do that?!... Maybe you install of apps/games that you didn't look for permission before you install it...
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
I am 100% sure it is the charger, I am just asking if anyone knows why the charger is doing this, cheap or not, how the hell does it do it lol
yeah my charger makes the phone act funny too
but its never called anyone
it just makes the screen lock not come off sometimes and other times your trying to send a text and it keeps adding lots of randum letters
CuBz90 said:
I am 100% sure it is the charger, I am just asking if anyone knows why the charger is doing this, cheap or not, how the hell does it do it lol
Click to expand...
Click to collapse
Use cable in nokia its working fine in our dhd
Sent from my Desire HD using xda premium
I have seen this, it happens if I plug my phone into one of the USB ports on my old macbook pro. If the supply voltage/current is dirty or has spikes or is badly regulated it can make your phone do odd things.
Just get a better charger. The only way to fix it
Sent from my Desire HD
I also facing the same situation... But it was when I plug in the in car charger, my DHD will automatic open premium navigation... Weired
Sent from my HTC Desire HD using XDA Premium App
colonel_lp said:
I have seen this, it happens if I plug my phone into one of the USB ports on my old macbook pro. If the supply voltage/current is dirty or has spikes or is badly regulated it can make your phone do odd things.
Just get a better charger. The only way to fix it
Click to expand...
Click to collapse
+1
It also not very good idea to use cheap charger as it could damage your battery, or even worse your phone.
I suppose HTC chargers use usb data lines to tell if it's really is an htc charger which is connected.
I use 2 chargers for my DHD. Orignal HTC charger+cable which i leave in the office as i do most of my charging there, and spare iphone charger + motorola micro-USB cable (from my old Moto Razr V3) at home. both work flawlessly.
but before this, i used the original HTC cable with some el-cheapo USB charger, and whenever I use that, the touchscreen is not working properly. not responding to touch and moves by itself. Another thing i noticed is that the phone was grounded, i can feel that very slight current that is not there when the phone is not charging.
so sure, its a charger issue, and chances are, the line is not grounded properly.
I use original charger and Samsung Galaxy Ace charger and they both work fine...

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