New Vogue.. No Mods. Old Service.. No Data? - Touch CDMA General

Hello all! Its 'That Guy' Again
I recently bought a new HTC Vogue because my old one had *crud*crap*Stuff* on the screen. I called into Sprint customer service as always when swapping.
Everything seems to be fine. The phone is working. Texting is a-ok.. Data is a no-go.
This new Vogue ahs not been *modded*Tweaked*Flashed* (yet)
However when I launch an app to activate the provisioning feature, nothing happens. It dials the usual #777 and proceeds with the 'provisioning data services" msg. But after that it just disappears.
I dont not get a reply back or anything. If I try to refresh the browser to loop through it once more it just does the same thing over and over. Provisioning-----Then nothing
After 2 hours with customer service at Sprint we have gone through just about everything we could think of.. Still nothing.. The phone is practically brand new! Is there something im missing here? Maybe a bug in a certain version of the stock rom?
My old vogue provisioned fine previously and after I flashed to Froyo it was pure bliss.. However this phone will not take the data onnection O-o
If there is anything I can do/attempt to do id be forever greatful! And ill gladly donate my old Vogue to anyone who can use the parts.. It looks like super glue or something in a 3cm patch on the touch screen.. It still recognizes touch on ALL parts of the matrix, it just doesnt look pretty. The shell is kinda scuffed but over the phone works perfect =) This was one phone I didnt want to (ORD) to death.. Thanks in advance to anyone who gives insight on the issue!

Are you running on the most recent Vogue stock rom? which is 6.1

Yes =) Im running the Stock 6.1 Pro from from the HTC website

hexalot said:
Yes =) Im running the Stock 6.1 Pro from from the HTC website
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Click to collapse
I am not certain of what the Sprint rep asked you to do, but I have a feeling that your issue lies in the EPST programming. You are likely missing username and/or passwords under the Connections section in EPST. Give it a go and let me know what happens. If you need instructions, let me know as well...
I would be glad to take your old Vogue off your hands if you are serious about giving it away.

Sorry for the lateness! I did discover that she(the rep) had seriously messed up the epst settings in the phone, however after recovery still no data. Its almost as if the phone hates it lol. Eitherway in that case its not as useful as it could be. Ill really only bought the second one because it was new and i wanted the screen to be scratchless I dont mind sending you my old Vogue especially since youre already on the east coast lol ill log in again when i get back to the office and we can swap details.
Thanks again for you help!

hexalot said:
Sorry for the lateness! I did discover that she(the rep) had seriously messed up the epst settings in the phone, however after recovery still no data. Its almost as if the phone hates it lol. Eitherway in that case its not as useful as it could be. Ill really only bought the second one because it was new and i wanted the screen to be scratchless I dont mind sending you my old Vogue especially since youre already on the east coast lol ill log in again when i get back to the office and we can swap details.
Thanks again for you help!
Click to expand...
Click to collapse
There really are 3 or four things on EPST that you need to modify to get the device working properly (in most cases anyways): MIN, MDN, Username, Password, and maybe a couple of others to get better performance out of your connection (cycle, priority, etc). If you flash to stock, why don't you try to do *228 to do automatic provisioning?
Let me know when you want me to give you the shipping details for your Vogue. Thanks.

Only thing that pops in to my mind is that maybe you bought the phone off of eBay? Was it a "Sprint" branded phone, or like an Alltel or something that you activated on Sprint? I would imagine flashing the Sprint ROM from the HTC website would handle everything, but just as a shot in the dark, you could try to install the Carrier CAB (http://winbreak.com/winmo/voguegoodies) for Sprint.
NuAngel

@egzthunder1 Go 'head and pm the info m8! Sorry for the delay again im just hardly at this location anymore.
@NuAngel I actually bought the phone new from some rich guy on craigslist. It was flawless and my vogue had the previously mentioned "crap" on the screen.
It is branded Sprint and they activated the phone just fine as far text and phone. They are saying the data is active however no matter what rom/radio i use it wont access the data network. With WinMo it always says provisioning data but it never happens.. the browser goes idle. if i try to access any data apps it tries to provision but never seems to finish the job.. Android rom same deal just no provision of course. And as you know the Stock Sprint rom has also been flashed with no success of accessing data. Everything else works fine and i have the same service with my current vogue which works perfectly everytime.
If the data issue cant be resolved it will always make an awesome test device.. However, while I cant dig up anyone else having the issue, someone is bound to..

hexalot said:
@egzthunder1 Go 'head and pm the info m8! Sorry for the delay again im just hardly at this location anymore.
@NuAngel I actually bought the phone new from some rich guy on craigslist. It was flawless and my vogue had the previously mentioned "crap" on the screen.
It is branded Sprint and they activated the phone just fine as far text and phone. They are saying the data is active however no matter what rom/radio i use it wont access the data network. With WinMo it always says provisioning data but it never happens.. the browser goes idle. if i try to access any data apps it tries to provision but never seems to finish the job.. Android rom same deal just no provision of course. And as you know the Stock Sprint rom has also been flashed with no success of accessing data. Everything else works fine and i have the same service with my current vogue which works perfectly everytime.
If the data issue cant be resolved it will always make an awesome test device.. However, while I cant dig up anyone else having the issue, someone is bound to..
Click to expand...
Click to collapse
PM sent. Thanks a lot!
Whatever is causing this, after reading your explanation, now I am positive is in the EPST programming parameters. Android builds here have APNs for Sprint in there out of the box (no provisioning required). But to connect, it looks at the PST programming (just like WM does). I would try to speak with someone else at Sprint and see if they tell you something else. There aren't too many things that should be modified in there for the internet to work...

Related

HTC Hero (CDMA / SPRINT) flashed to Cricket Wireless

for those who may be interested...it is possible to have your hero flashed to work on the Cricket network. it may not be for everyone, but i couldn't resist the lure of $40/mo unlimited everything with no contract. (saves around $1,000+ over the life of the contract)
here's what i did:
-buy cdma hero on ebay
-go to a cricket store and ask them to activate the phone
-usually the rep will "know a guy" who can work with htc (try a few stores or call around)
-they may charge you $30 or so to flash it and its working
wireless data, visual voicemail, and mms dont' work...but they expect to get them working soon (phone is only a few weeks old at this point)... and where i'm at, i almost always have wifi and don't care about vm or mms.
Might see if any of these guys know about xda...perhaps they just need to be pointed here to share the wealth of what they're doing.
HTC Hero Phone Code Numbers ##
if you do transfer to cricket (or perhaps another cdma carrier), a good thing to know is:
##000000#
this will allow you to edit or view EPST (change/view your Mobile Directory Number MDN and MSID)
The MDN is your current phone number, your local cricket store can give you your MSID (which also depends on your phone number).
yourmanstan said:
for those who may be interested...it is possible to have your hero flashed to work on the Cricket network. it may not be for everyone, but i couldn't resist the lure of $40/mo unlimited everything with no contract. (saves around $1,000+ over the life of the contract)
here's what i did:
-buy cdma hero on ebay
-go to a cricket store and ask them to activate the phone
-usually the rep will "know a guy" who can work with htc (try a few stores or call around)
-they may charge you $30 or so to flash it and its working
wireless data, visual voicemail, and mms dont' work...but they expect to get them working soon (phone is only a few weeks old at this point)... and where i'm at, i almost always have wifi and don't care about vm or mms.
Click to expand...
Click to collapse
I dont believe you. How could you possibly "flash it" with out root access?
Negrito said:
I dont believe you. How could you possibly "flash it" with out root access? /QUOTE]
don't believe me then...i'm sure i just imagined myself doing all those things and making phone calls without a sprint account.
Click to expand...
Click to collapse
yourmanstan said:
don't believe me then...i'm sure i just imagined myself doing all those things and making phone calls without a sprint account. ?
Click to expand...
Click to collapse
Well if im just "being stupid" then you could simply prove me wrong. Put up, or Shut up!
cant wait
Negrito said:
Well if im just "beingstupid" then you could simply prove me wrong. Put up, or Shut up!
Click to expand...
Click to collapse
i think he means the regular flash as in flashing the prl not flashing a cricket rom... i cant wait for a rom that i can use on cricket... i have text n voice workin but net and mms is light years away since the phone just came out... cmon guys speed it up... ive been prayin to the cricket flashing gods to give us a saviour to answer our prayers...
Not so far away
I´m in Mexico, and I have a Hero woking here with data. So far it´s 1x, but I only worked on it for about 3 hours. After this long weekend (we have monday off here) I´ll get to work on it to make Ev work.
Don´t lose heart It´ll get there.
Negrito said:
I dont believe you. How could you possibly "flash it" with out root access?
Click to expand...
Click to collapse
The radio is separate from the OS and the traditional CDMA tools work on the Hero like any other phone. There are plenty of other forums talking about how to port CDMA phones to other providers; especially Indian forums because there are large CDMA networks there.
Edit: when he says "flash it," he probably just means to put a new PRL (preferred roaming list) and editing the details under ##DATA to match what another provider wants.
kRutOn said:
The radio is separate from the OS and the traditional CDMA tools work on the Hero like any other phone. There are plenty of other forums talking about how to port CDMA phones to other providers; especially Indian forums because there are large CDMA networks there.
Edit: when he says "flash it," he probably just means to put a new PRL (preferred roaming list) and editing the details under ##DATA to match what another provider wants.
Click to expand...
Click to collapse
Yeah, thats exactly what it says two posts above yours from a week ago.
jhgas said:
I´m in Mexico, and I have a Hero woking here with data. So far it´s 1x, but I only worked on it for about 3 hours. After this long weekend (we have monday off here) I´ll get to work on it to make Ev work.
Don´t lose heart It´ll get there.
Click to expand...
Click to collapse
any luck jhgas?
"Broadband Workaround Trick"
Hey guys!
I'm new to the Hero (CDMA Sprint flashed to Cricket) and Android. Totally new. I'm no stranger to Windows Mobile though, I've been a pretty intense user and contributor to development on the Axim x51v. Thought it was time to update though, and here I am.
Now, I've googled my butt off (which is going to make it tough to poop later, for sure), and I just can't find much detail or step by step info on how to get internet access working on this thing other than Wifi.
I have phone/text, and I also bought a Cricket Broadband plan to go along with it.
My phone is not rooted, not unlocked, unless this was part of what they did at the Cricket store to get my Hero flashed to Cricket.
I've read some mentions in google searches about a way to use my Broadband service through my phone... but I need some step by step info on how to do this. Can anyone help? What would be handy, as a somewhat savvy noob, would be prerequisites, instructions, and info I'll need to do this.
Thanks in advance if anyone can help, and I apologize in advance if I didn't google well enough before asking... although I definitely gave it a damn good shot before asking for help!
I've never tried it, so i don't know, but i have flashed a lot of WM phones to cricket with working mms and WAP. I would think you could get the internet to work by entering first changing your msl to 000000 and then just entering in all the correct settings in your EPST like you would a windows mobile phone?
cricket wap on hero
the phone has built in proxy support so u can download anycut from the market and input "wap.mycricket.com" and "8080" in the proxy settings. however most of the internet apps dont work, but the browser does. i believe the broadband hack or possibly the html plan will help in getting the internet apps to work but havent tried yet
htc hero wap no working
.i have a sprint htc hero that had cellular south on it now its flashed to cricket.the only thing working is calling.can you walk me through getting internet.i belive my wap setting are set up,but when i try and connect to mobile network it says "standbye for connecting to mobile network then connecting and keeps repeating"i have read that iv got to root the phone.iv been trying to root with no success.and hepl please .ty
htc hero cricket
please help dont want to try anything till im shure .lol
its actually possible. my friend works for cricket and got a sprint branded touch pro working. he just has voice and mms. but its a start i guess. i needs my data lol.
so why would you want a hero that only half the features work on?
i have an htc hero...i live in laredo tx..if anyone knows how i can flash this cell phone to cricket please let me know..they have told me that they dont have the software to do so..please HELP ME!!! *TeAr* and where did u guyz flash it so i can go overthere if i cant do to here....
yourmanstan said:
for those who may be interested...it is possible to have your hero flashed to work on the Cricket network. it may not be for everyone, but i couldn't resist the lure of $40/mo unlimited everything with no contract. (saves around $1,000+ over the life of the contract)
here's what i did:
-buy cdma hero on ebay
-go to a cricket store and ask them to activate the phone
-usually the rep will "know a guy" who can work with htc (try a few stores or call around)
-they may charge you $30 or so to flash it and its working
wireless data, visual voicemail, and mms dont' work...but they expect to get them working soon (phone is only a few weeks old at this point)... and where i'm at, i almost always have wifi and don't care about vm or mms.
Click to expand...
Click to collapse
hey please let me know where you flashed your htc hero....i will go to whereever to do so..LoL...im in laredo i think wer r not dat advanced n all this **** of flashing cell phones...

MMS Working On AT&T Network?

Has anyone been able to get MMS working on the T-Mobile HD2 using AT&T's network?
I downloaded and installed the network wizard cab from here: http://forum.xda-developers.com/attachment.php?attachmentid=250891&d=1259353814
Still cannot get MMS to work. I also made sure the proxy was enabled. All settings appear to be correct, is this AT&T pouting because they didn't get this device?
so your tmoUS HD2 is unlocked?
Yes, it works...
I have a T9193 operating on ATT in the US. MMS works great (you can send photos, videos and others) without a hitch.
All I did was install a ROM from the many ones available here (I'm no expert; I used one of Artemis' ROMs). Works great.
DSmithZ28 said:
is this AT&T pouting because they didn't get this device?
Click to expand...
Click to collapse
I and many other AT&T users have been using this phone since its European release and have had MMS working without a hitch. For $10 a month data plan and edge speeds ~500 +, I don't really see AT&T making a fuss whether it has this phone or not.
Yeah, I got mine unlocked over the weekend at htc-unlocker.org... 30 bucks but it was worth it....
I cannot for the life of me figure out how to get my MMS working... Text is working, Data is working, but no MMS.... Any ideas??
hey guys i figured out how to get mms on tmous hd2.
1.http://forum.xda-developers.com/attachment.php?attachmentid=88058&d=1211735066 install this first
2.the install http://forum.xda-developers.com/attachment.php?attachmentid=269964&d=1263970936 then your mms will me enabled
Yes!
I had previously set up my Edge network and it took me awhile to find the MMS settings.
From the Home page go to...
Messages/All Messages/Menu/Settings/Options/Menu/MMS Server/New
Server Name: Cingular MMS
Gateway: 66.209.11.32 (This is wireless.cingular.com)
Port number: 80
Server address: http://mmsc.cingular.com
Connect via: MEdia Net
Sending size limitation: 300k
WAP Version: WAP 2.0
Then use menu and set it as default.
Go get your messages!!!
Hows the speed on edge? I am thinking about buying Tmobile HD2 and use it on AT&T.
Thank god I found this, hopefully
Well, I have been at this since 1pm on 3/30 and it is now 3am on 3/31. Just as I was about to call it a night I found this and thought it might be where I need to be at. I copied Paradigm_Shift's settings which is something i had been looking for all night, since the HD2 input is different from pretty much everything else on att forums, etc. So i have Paradigm's MMS settings. My next question for your Paradigm is what is your MediaNet set to?
Quick backround, i got my HD2 about 2 days before with the wal mart glitch, called tmobile for a free unlock (even though it wasnt out and i wasnt a customer ever, no idea how that worked). Got my unlock code the day the phone was released. And just today (yesterday now) realized i couldnt do MMS. I have unlimited texts with AT&T which include MMS so i know thats not the problem. I just know it has to be my MediaNet settings. So if yours is working, Paradigm, would you mind posting and I can compare? Ive honestly exhausted wwhat I thought was every possible way, so im hoping when I see yours or someone that has MMS working, i will find my error and be on my way with the best/sexiest smartphone eva! Thanks in advance to anyone who can help. Like i said, ive been at this for essentially a day and had to post. The closest thing i ever found was this which contained a cab file that created media net profile but apparently doesnt work (obviously):
..... okay nevermind, i guess n00bs cant post links so ill just say it was on a site called fuzemobility and the author was Doug Smith, his latest article.
Thanks again. Ill be checking this tomorrow after work........ which is in 4 hours. FML. This phone has already consumed me.
Oh yes, quick side note- theres no way for AT&T to tell what phone we have and force a data plan onto us (for those of us that dont) since this is technically a tmo phone, right? *Fingers crossed*
mutantblack said:
Hows the speed on edge? I am thinking about buying Tmobile HD2 and use it on AT&T.
Click to expand...
Click to collapse
I really have not noticed much of a difference.
But there is this....
AT&T users: +500kbps on EDGE
http://forum.xda-developers.com/showthread.php?t=627318&highlight=edge+speed
I will be testing it today.
Paradigm_Shift
Any response to my first post?
Thanks if you do.
Finch44 said:
Well, I have been at this since 1pm on 3/30 and it is now 3am on 3/31. Just as I was about to call it a night I found this and thought it might be where I need to be at. I copied Paradigm_Shift's settings which is something i had been looking for all night, since the HD2 input is different from pretty much everything else on att forums, etc. So i have Paradigm's MMS settings. My next question for your Paradigm is what is your MediaNet set to?
Quick backround, i got my HD2 about 2 days before with the wal mart glitch, called tmobile for a free unlock (even though it wasnt out and i wasnt a customer ever, no idea how that worked). Got my unlock code the day the phone was released. And just today (yesterday now) realized i couldnt do MMS. I have unlimited texts with AT&T which include MMS so i know thats not the problem. I just know it has to be my MediaNet settings. So if yours is working, Paradigm, would you mind posting and I can compare? Ive honestly exhausted wwhat I thought was every possible way, so im hoping when I see yours or someone that has MMS working, i will find my error and be on my way with the best/sexiest smartphone eva! Thanks in advance to anyone who can help. Like i said, ive been at this for essentially a day and had to post. The closest thing i ever found was this which contained a cab file that created media net profile but apparently doesnt work (obviously):
..... okay nevermind, i guess n00bs cant post links so ill just say it was on a site called fuzemobility and the author was Doug Smith, his latest article.
Thanks again. Ill be checking this tomorrow after work........ which is in 4 hours. FML. This phone has already consumed me.
Oh yes, quick side note- theres no way for AT&T to tell what phone we have and force a data plan onto us (for those of us that dont) since this is technically a tmo phone, right? *Fingers crossed*
Click to expand...
Click to collapse
Wow, really glad to have helped.
Here is what I used...
http://forum.xda-developers.com/showthread.php?t=362586
The path there is lightly different.
Home Page/Settings/Wireless Controls/Data connection/Advanced/Select Networks
And I only used the MEdia Net settings.
He also has an additional connection "AT&T ISP:"
which is used for tethering. (I currently do not know if we are going to need this b/c of the possible wifi router ability).
I found this additional support information from AT&T. It gives you a solid foundation.
MEdia Net: http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB84444
MMS: http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=62373
Plot Thickens
Thanks a lot for the response Paradigm. Honestly, this post started with "Looks like the search continues." But no less than 10 seconds ago, i got the HTC jingle that my message had downloaded!!!!! Oh my god! Honestly, the only thing i noticed that I changed were PORT numbers for proxy. Just because I know how stressful this was for me, I am going to post pictures of each page of the MediaNet setup when I get off work to hopefully help someone else.
Again, thanks Paradigm a thousand times. Its funny because I do remember getting that site from google earlier in the night, but I was so sure the medianet settings were already set correctly from a cab file i downloaded. So happy to see I now get my MMS
Of course, this amazing news is somewhat dampended by the following text I just received from AT&T -
"Did you know a data plan is required for your SMartphone?"
followed almost immediately by the text
"Your smartphone requires a data plan. We had added the appropriate plan for your smartphone. Call 611 for more info"
*Sigh* So I guess my hopes and dreams of staying on my wifi undetected are thwarted once again by AT&T. I just dont get it though, its not an AT&T phone so how did they figure it out? I even posted/asked multiple forums (albeit all but xda, of course ) if buying the HD2 and unlocking it to AT&T if AT&T would be able to figure it out and incur data charges/plans. If you google that phrase Im sure it is my question your reading, lol. And essentially every answer was no. I dont know, maybe ill have to resort to this cooked ROM stuff? Not sure if that will help or not. Im gonna call the 611 number and try and explain that I popped my SIM card in someone elses phone for a day to test it out. Hopefully it will atleast buy me some time to figure out a way around it.
I have MoDaCo's NoData .cab program installed so I know the only data being sent was for MediaNet (for MMS).
But again, Paradigm, thanks for atleast getting me to receive MMS. I now understand why XDA rules. If anyone has any advice/tips/etc on my now current dilemma, go ahead and post it and Ill give it a shot.
Look to seeing those pics posted sometime after i get off work around 5ish (arizona/west coast time).
Happy I decided to join the community.
Finch44 said:
Of course, this amazing news is somewhat dampended by the following text I just received from AT&T -
"Did you know a data plan is required for your SMartphone?"
followed almost immediately by the text
"Your smartphone requires a data plan. We had added the appropriate plan for your smartphone. Call 611 for more info"
*Sigh* So I guess my hopes and dreams of staying on my wifi undetected are thwarted once again by AT&T. I just dont get it though, its not an AT&T phone so how did they figure it out? I even posted/asked multiple forums (albeit all but xda, of course ) if buying the HD2 and unlocking it to AT&T if AT&T would be able to figure it out and incur data charges/plans. If you google that phrase Im sure it is my question your reading, lol. And essentially every answer was no. I dont know, maybe ill have to resort to this cooked ROM stuff? Not sure if that will help or not. Im gonna call the 611 number and try and explain that I popped my SIM card in someone elses phone for a day to test it out. Hopefully it will atleast buy me some time to figure out a way around it.
I have MoDaCo's NoData .cab program installed so I know the only data being sent was for MediaNet (for MMS).
Click to expand...
Click to collapse
Hmm, I wonder if AT&T and T-Mobile are sharing IMEI numbers for certain devices.
Exactly
Ya, thats the only thing I can think of. I know I messed with alot of internet settings in order to get MediaNet working but at worst I would think AT&T would think "Hey he's just accidentally hitting browse or something"
I just dont see how its possible. Im trying to log in online to see if my phone shows up as a smartphone or still my ancient SE W510i.
hey i posted it on post 6
Current Phone
So I just checked online and it says my current phone is:
RIM
7290
but still shows a picture of my W510i.
So obviously the HD2 wouldnt be in their system and this is possibly their default unit when it doesnt recognize/have the phone in their system
eastside770
IN response to: eastside770 hey i posted it on post 6
I downloaded both of the files and installed them in that order. Then I couldnt find anything to do with them on my phone? I went to file explorer and all i can click on is a voicemail icon and an MMS icon that does nothing. Does this require a ROM mod or anything? I apologize if its obvious. Like i said, this is my first smartphone But ya, I installed both of them on my storage card, good to go. Soft reset. Nothing new though: Where am I supposed to see these apps at or see the results/edit them?
Thanks,
Ryan
Also, is this in response to getting MediaNet set up or so AT&T doesnt know Im on a another phone (I dont know, maybe this messaging client hides stuff from AT&T somehow )
They sent you a lovely text about implementing a data plan on your phone because you're using MMS! MMS requires network data (not your wifi) so when someone sends you an MMS or you send them an MMS, it goes through the MMS proxy server that you set up...and VOILA...AT&T knows that you're transmitting data when you don't have a data plan.
So to recap in case you're still wondering why you're getting slap with a data plan:
SMS - no data plan required
MMS - data plan required
If you can't live with MMS, call them up and said it was a mistake and that now you're using an old phone (that's not a smartphone) and just ask them to put you on the regular medianet ($15) plan rather than the PDA/Smartphone ($30) plan that they're putting you on. You save $15 a month and get text as much MMS your heart desire.
I Understand
lude219 -
I understand that. Dont worry Ive asked this before. MMS is included with Unlimited SMS for my plan on AT&T, as is IM as long as it is one of the programs pre-installed on the phone, so it doesnt require a data plan. I have triple checked this. Trust me, ive been going on MMS with no charges on my W510i for the last 3 years, and just recently called about 2 weeks ago to confirm MMS doesnt charge in preparation for the move to HD2. Im going to call and ask. But thanks for the MediaNet tip, kind of like the Tzones hidden plan with Tmobile. Ill give it my best.
Thanks for trying tho lude219! All help is appreciated

Error 67 on Sprint Hero. Data not working

I am on an older plan and I don't want to switch to a more expensive everything data plan since I only use my data plan for email, so I bought a Hero and changed the esn to match the one on my current phone, a Q9c. The esn switch worked fine and I now have phone/texts on my Hero, but neither 1x nor evdo works now. I get Error 67...something about username and password being incorrect. I have no idea how to fix this. I added the username in the ##3282# menu, but I didn't see anything about a password in there. My HA shared secret is 'secret' like I'm pretty sure it's supposed to be, but I don't know what my AAA shared secret is or is supposed to be. Do i have to find this in the Q9c and transfer it over? I'm completely lost. Anyone have any tips or ideas on how I can get my data working?
party1421 said:
The esn switch worked fine
Click to expand...
Click to collapse
Im pretty sure thats why you have not got an answer!
Everyone is going to err on cautious side.
Yeah, the only thing worse then ESN swapping is murder.
I'm not asking how to do an esn swap...just merely explaining all the facets of my problem so someone can help me out. I understand it's a touchy subject, but despite any 'laws' to the contrary I don't feel what I did was wrong. They're both my phones and I'm not stealing service. I think it's ridiculous that Sprint thinks it has the right to tell me which phones I can and can't use on my plan. I wish I had a gsm provider...I don't think this would be as much of a problem.
Anyway, I really don't want this to get off topic. The only thing that should matter is I am getting Error 67 when I try to make a data connection. How do I fix this? Should I call Sprint...will they give me data connection settings? Do I have to find a way to get the AAA shared secret off my old phone? Am I just screwed? Anyone have any experience with this? Thanks.
I feel your pain. Try going into... Menu > Settings > About Phone > System Updates and Update Profile.
Hope it works.
Thanks for the tip. I tried it and the screen reads "The network is preparing your services. Please wait." Then the Error 67 window pops up a couple times, and after a few minutes the screen reads "The profile update could not be completed. Please try again later. If the problem persists, you may need to contact Customer Service. Error code:1012". Thoughts? How does this update work anyway? Does it use the data connection to update?
Had this problem before, spent hours with a Sprint's advanced tech support to try and solve the problem. The problem occured when I switched from one custom rom to another, then I restored a nandroid backup of the previous custom rom on top of it. My Hero starting bugging out after this. They couldn't help solve the problem, but they also didn't know about my flashing spree.
The only way I solved the problem was to RUU to Sprint's official rom. Even after I did this it took about 24hrs to register with Sprint for some reason.
Good luck.
Either RUU or reset to factory default on the phone.
I wouldnt call sprint. Them probably already know somethings not right.
You copied the MEID DEC number off your q9c to the hero.
So what sprint sees is a MEID DEC number of a Q9c
And they also see a MEID HEX of a HTC HERO.
I belive this is how it is, i could be wrong.
I say this because ive been told that the Hexadecimal numbers are specific to a general device (EG>>HERO)
And that a Decimal Numbers are specific to the end user device
So they got a Q9c trying to provision as a HERO
party1421 said:
I am on an older plan and I don't want to switch to a more expensive everything data plan since I only use my data plan for email, so I bought a Hero and changed the esn to match the one on my current phone, a Q9c. The esn switch worked fine and I now have phone/texts on my Hero, but neither 1x nor evdo works now. I get Error 67...something about username and password being incorrect. I have no idea how to fix this. I added the username in the ##3282# menu, but I didn't see anything about a password in there. My HA shared secret is 'secret' like I'm pretty sure it's supposed to be, but I don't know what my AAA shared secret is or is supposed to be. Do i have to find this in the Q9c and transfer it over? I'm completely lost. Anyone have any tips or ideas on how I can get my data working?
Click to expand...
Click to collapse
Are u a female?
DirtyShroomz said:
Are u a female?
Click to expand...
Click to collapse
no. wrong forum...you must be looking for eharmony
blulitespecial said:
Either RUU or reset to factory default on the phone.
Click to expand...
Click to collapse
Correct me if I'm wrong but RUU is basically just reflashing the phone with the factory software, no? Assuming so, why would I need to do that? I'm working with a Sprint Hero that hasn't been flashed/rooted so I'm pretty sure it's still running the original software.
Anyway, I'm pretty desperate (and a hard reset doesn't seem to have fixed anything) so I'm willing to try anything if it has a chance of working. Is this the RUU I should use?
http://forum.xda-developers.com/showthread.php?t=572541
party1421 said:
no. wrong forum...you must be looking for eharmony
Click to expand...
Click to collapse
No im just 100% positive that ur the female or maybe boyfriend of the female that was yelling at me today for the phone not working and feeding me some bs story about the hero being the worst phone ever and how this was a "replacement"... However as soon as I asked if u were rooted u calmed down and listened to everything I said. Let me guess you r on free & clear 3000, unl text/web/roaming all for a staggering $20?. I know u wont admit it but thanks for being the 1 asshole I had at work today
DirtyShroomz said:
No im just 100% positive that ur the female or maybe boyfriend of the female that was yelling at me today for the phone not working and feeding me some bs story about the hero being the worst phone ever and how this was a "replacement"... However as soon as I asked if u were rooted u calmed down and listened to everything I said. Let me guess you r on free & clear 3000, unl text/web/roaming all for a staggering $20?. I know u wont admit it but thanks for being the 1 asshole I had at work today
Click to expand...
Click to collapse
You need to take a chill pill homie. I'm on a good ol vanilla $30 SERO plan. Since apparently you're cs...out with the ideas. You know the system.
party1421 said:
You need to take a chill pill homie. I'm on a good ol vanilla $30 SERO plan. Since apparently you're cs...out with the ideas. You know the system.
Click to expand...
Click to collapse
Lol same thing I told the "other" person, system will take it but its not stupid and wont work, sry
DirtyShroomz said:
Lol same thing I told the "other" person, system will take it but its not stupid and wont work, sry
Click to expand...
Click to collapse
So you're saying I'm fighting a losing battle...and mobile data will never work?! Got any techie details? I'm curious as to why it couldn't be fooled assuming the settings were identical to my Q9c
party1421 said:
So you're saying I'm fighting a losing battle...and mobile data will never work?! Got any techie details? I'm curious as to why it couldn't be fooled assuming the settings were identical to my Q9c
Click to expand...
Click to collapse
Far from a techie so sorry no specifics.
DirtyShroomz said:
Are u a female?
Click to expand...
Click to collapse
That isn't weird at all to ask unless you think you know this person
I had this happen to me the other day. Well, all of my stuff is legit, but Error 67 was poping up on both my phones.
They had me do this:
##3282#
Wait for a second - its slow
enter your MSL(Not sure if you need the old phones or the Hero's MSL)
GO into EDIT mode
Email address should be [email protected] - They had me change mine from FirstLast01 to [email protected]
Click Menu
Tap Comit(I Think, Maybe Restore..I can't remember)
Reboot the phone
Handsfree activation MAY kick off.
Got to Menu>Settings>About Phone> System Updates> Update Profile
Let it spin...
Turn the phone off, pull the batter for about a minute.
reboot the phone.
thatguythatdid said:
That isn't weird at all to ask unless you think you know this person
Click to expand...
Click to collapse
I did think I knew them

The Samsung Epic 4G Flashing Guide (for alternative carriers)

The following is a guide I put together over the course of today about flashing the Samsung Epic 4G to both Cricket and Page Plus. This will work with phones that have bad ESN's (at least, Page Plus and Cricket) -- and with phones that are totally fine and saintly, but maybe you want to go to another carrier for a cheaper rate?
https://docs.google.com/document/d/1E4nNITQnzEoEkkVp4j7k_N_yghvNh_SozuKe3az_Nx4/edit?hl=en_US
In the future, as more information becomes available, I'd like to incorporate other carriers that people are flashing (Metro PCS, Boost), as I find out more. The idea is to build a one-source guide for everything you need from start to finish.
The guide takes you from the very beginning to the very end. PRL's, etc, are all inclusive. I've flashed my Epic to both Cricket and Page Plus successfully -- just like Page Plus's coverage/quality better (and cheaper... but hardly any data -- user Wifi). Even if you don't want to flash, it still has useful things like unlocking your phone for use on any carrier that will take it.
Any comments/suggestions are greatly appreciated.
Just as a note, I'm no longer involved in the Epic community. I migrated on to a newer device. http://forum.xda-developers.com/showpost.php?p=34802383&postcount=72 If you need any help, I will still be available through PM's to the best of my ability.
The HA/AAA shared secrets for Page Plus are not "vzw", trust me. I'm running with full 3G on Page Plus right now and after many late nights I realized the only way to get it was a temporary clone to a Verizon phone so that I could get the proper keys through OTA programming. Unfortunately posting a guide to that would probably get XDA on my/your ass. With the "vzw" password you will technically get 3G but it will be throttled to 1xRTT speed (about .1 Mbps). I don't know if the same is true for cricket or not...
Nevertheless I'm sure someone out there will very much appreciate the time and effort you put into this; props!
So using this guide i can unlock the epic meaning ill still be on sprint, but if i suddenly wanted metro i can just take it to the store and have em flash it?
Sent from my SPH-D700 using XDA Premium App
I request a stickey
I haven't flashed to Metro, but if I can find someone that supports all the features I want, I may give it a shot and write a guide. Does Metro support bad ESN's? (Long story short, got scammed by a Samsung Epic on CraigsList, Sprint said ESN was clear, but is still linked to scammer's account, who refuses to remove, etc, and commit insurance fraud... Talked to insurance and he's in jail now, apparently, but phone will probably be forever blacklisted on Sprint).
Currently, I'm trying to find a provider who can give Google Voice support and Data... MMS I'm not so concerned about. Page Plus is my only "good" option now (a step above cricket, but limited data). Any thoughts? Metro PCS apparently doesn't support Houston, TX when I try to find a plan, either.
EDIT: I may try to give Cricket another go. I've been reading a little bit more and have learned a bit about making Cricket work. Would be nice to try the $45 plan on Cricket to save some $$$. I've talked with some people who claim MMS and Google Voice CAN happen, but it's a little more tricky. Will let you know as I figure it out (must wait a month to not lose $30 from PagePlus).
im confused i dont have these MDN and MIN and your guide says i should have gotten them when i got the phone? is this from sprint and am i supposed to call?
also i got the phone replaced by another epic today. the phone kept trying to auto activate. it still is trying to autoactivate. i swapped the epic out for a nexus the other day. what should i do. if you can pm me and talk over the phone that would be great. my mom is going to new york wednesday and i want to pageplus this phone before she leaves.
I've gotten a couple PMs regarding the HA/AAA keys so I'm going to say this. I would gladly provide them for you guys but that's just not how it works. The keys change every time I (re)activate. They are probably tied to the time and the MEID of the phone, possibly more than that. My keys wouldn't do any of you any good.
It sucks, but the only way that I know to get them is to use a Verizon phone.
duh ask from carrier. now i followed all the steps including the manual update because auto won't happen. afterwards i autoupdated but it aint working? or am i supposed to buy airtime now?
not getting any help. please someone
i completed all the instructions and i can't dial out. i have a triangle at the top. when i call pageplus they are asking for a esn. what the heck am i supposed to do
What happens when you try to dial out? Have you bought/activated your service yet?
yesh i just activated a service using crap motorola. the prl on the page gave me a triangle on the bar i switched it to an older modified one for sprint. when i dial out i get the message welcome to verizon wireless your mobile number is not active or ....
---------- Post added at 05:13 PM ---------- Previous post was at 05:04 PM ----------
Poryhack said:
What happens when you try to dial out? Have you bought/activated your service yet?
Click to expand...
Click to collapse
i switched back to the prl on his thread. i wonder if he switched the prls from cricket to pageplus on accident? this sucks i been working all day got school soon and no help for my mom. ahh
So, the PRL isn't working for you, eh? The PRL for Page Plus is 51--- something -- Cricket is 42700.
Are you sure that your phone is unlocked? Are you sure you're reading from phone to get current settings before writing PRL, phone number, etc, back to the phone? (it should prompt you for your MSL -- which should now be 000000) Then make sure you fill out the data correctly. You should be able to get your MIN/MDN by asking for them from Page Plus. I openly told the rep on the phone I was trying to flash the phone myself and he gave me all of the information (and then a little bit more -- unfortunately, not the HA/AAA secret). I was actually originally using my Motorola Droid and asked them to try putting ONE OTHER phone on, to test it out (my Epic). Long story short, it did.
Page Plus uses Verizon's towers -- so it's OK if you're getting that. My phone apparently "roams" as well, but I have yet to have any issues. It's just what shows up.
I've heard that Cricket (prior carrier) can be configured to work 100% with the Samsung Epic for the $45 plan. When my month of minutes runs out, I'll try swapping back and seeing what all I can do... I learned a lot while working on this, so I think I have a little more expertise on this. Prior, I had never unlocked my device, so auto-activation never worked with Cricket! Eeek!
Anyway I will of course write something up about that.
terinfire said:
So, the PRL isn't working for you, eh? The PRL for Page Plus is 51--- something
yup its 51529... in short it was shiet
Are you sure that your phone is unlocked? yes
Are you sure you're reading from phone to get current settings before writing PRL, phone number, etc, back to the phone? yup(it should prompt you for your MSL -- which should now be 000000)
Then make sure you fill out the data correctly. You should be able to get your MIN/MDN by asking for them from Page Plus. I openly told the rep on the phone I was trying to flash the phone myself and he gave me all of the information (and then a little bit more -- unfortunately, not the HA/AAA secret). I was actually originally using my Motorola Droid and asked them to try putting ONE OTHER phone on, to test it out (my Epic). Long story short, it did.
Page Plus uses Verizon's towers -- so it's OK if you're getting that. My phone apparently "roams" as well, but I have yet to have any issues. It's just what shows up.
I've heard that Cricket (prior carrier) can be configured to work 100% with the Samsung Epic for the $45 plan. When my month of minutes runs out, I'll try swapping back and seeing what all I can do... I learned a lot while working on this, so I think I have a little more expertise on this. Prior, I had never unlocked my device, so auto-activation never worked with Cricket! Eeek!
Anyway I will of course write something up about that.
Click to expand...
Click to collapse
cool. i will stick to sero truly duly unlim 4g wimax. anyways. roaming is normal? where did you get the prl? i am using an older prl i found online. i was getting the message you might be charged for roaming prior to each call.
I do not get that message for my PRL. If I remember correctly, PRL's are just how your phone knows which tower to connect to. I've heard they vary based on where you live. In any case, since PP offers nationwide coverage, I'm not thinking I'm roaming and no charges have shown on my phone yet.
terinfire said:
I do not get that message for my PRL. If I remember correctly, PRL's are just how your phone knows which tower to connect to. I've heard they vary based on where you live. In any case, since PP offers nationwide coverage, I'm not thinking I'm roaming and no charges have shown on my phone yet.
Click to expand...
Click to collapse
yeah that's what i am guessing. i flashed different prl's and i still get the same message. can you please check to see if the prl wasn't switched or renamed incorrectly or better yet can you give me the source? prl's get updated and i have an older one. too bad my parents already left for new york i hope everything works out well for them
Poryhack said:
What happens when you try to dial out? Have you bought/activated your service yet?
Click to expand...
Click to collapse
yeah its activated. i had your prl when i activated it and i was getting the roaming message per call. there was the roaming signal on the signal bar throughout. i switched the prl and it went away.
can you check the prl out and the source can you pm it?
Newbie question. I have an unactivated sprint epic. I can't seem to get QPST to recognize the phone. The phone shows up as a modem in the device manager but QPST appears to see something connected but doesn't see the phone as modem. I've rebooted and switched USB ports as well. Any ideas on what could be wrong?
Reboot
Keep. Trying its a pain
feihoon said:
Newbie question. I have an unactivated sprint epic. I can't seem to get QPST to recognize the phone. The phone shows up as a modem in the device manager but QPST appears to see something connected but doesn't see the phone as modem. I've rebooted and switched USB ports as well. Any ideas on what could be wrong?
Click to expand...
Click to collapse
Do you have the drivers for the Samsung Epic 4G installed for sure? What OS? May want to potentially try running as an Administrator, just in case (I don't have this issue, but I know some folks at MS have told me their hardware-heavy programs don't work when they aren't in Admin mode).
Make sure to uncheck the box in QPST about diagnostic/etc ports. Just enable all the ports you can in QPST Configuration and you should hopefully see it.
Are you absolutely sure it shows up as a Samsung Modem?
terinfire said:
Do you have the drivers for the Samsung Epic 4G installed for sure? What OS? May want to potentially try running as an Administrator, just in case (I don't have this issue, but I know some folks at MS have told me their hardware-heavy programs don't work when they aren't in Admin mode).
Make sure to uncheck the box in QPST about diagnostic/etc ports. Just enable all the ports you can in QPST Configuration and you should hopefully see it.
Are you absolutely sure it shows up as a Samsung Modem?
Click to expand...
Click to collapse
I am using XP. Under Device Manager -> Modems, it reads "Samsung Mobile Modem #2". I also installed the drivers from the Samsung support site. For ports, QPST reads "COM5-USB/QC Data Modem" in the "Add New Port" window with the box unchecked. In the "Ports" window it reads "No Phone" under the "Phone" column.
Thanks

WARNING! Do not update to 8.1 if your phone is CDMA

HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
reker said:
HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
Click to expand...
Click to collapse
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
starsoccer9 said:
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
Click to expand...
Click to collapse
the problem with me no wifi
no mobile data
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
No problems what-so-ever updating and running on my Odyssey...other than taking forever to download and install.
Working fine in my Lumia Icon from Verizon.
No cellular data after hard reset
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
GoodDayToDie said:
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
Click to expand...
Click to collapse
HTC confirmed this yesterday, they awared the problem and contacting with MS. Announcement by HTC China
The problem covered both HTC 8s(A620D) and 8x(C620d)
8X/8S have similar but more serious problem with gdr1 - gdr2 upgrade last year, even can't boot into SPL.
By the way, to normal users, if their phone turn into black screen and can't boot, it's a brick. No one will care about if it's a real brick, what they know is: I can't use my phone, it's not working, just like a brick.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
i got the same issue with my ativ s.
everything works except mobile data.
is there some settings i can try since i didnt do a hard reset but the normal reset from the phones "about" menu.
my network is WIND greece.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
I saw your reply to my thread for the same issue. I did some research on WP Central and found another thread where someone was having the same issue with an Ativ S and the solution was to manually enter the APN information. I don't know what the APN info is for Sprint, but when I checked it on my phone it was blank. It seems like a safe bet that updating that info would fix the issue.
---------- Post added at 04:01 PM ---------- Previous post was at 03:40 PM ----------
iknowsingh said:
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
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Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
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Click to collapse
I would not mind at all! I went into ##3282# on his phone, selected 'view' then 'others' then 'MMSC URL' . The two pictures are attached, the order of the settings begins with the picture that says '[email protected]'. The second pic is literally a continuation as it starts right where the first picture ends (I scrolled neatly!)
I've been trying to find the correct Sprint APN settings around the web, and a lot of sites have similar settings as options but either Windows Phone doesn't have enough fields for the settings, and the fact that in the APN settings on 8.1, it doesn't let me change the authentication type.
I noted on my coworker's ATIV S Neo that in his 'cellular+SIM' section, he doesn't have options to input APN like I do... the hard reset must've kicked the CDMA stuff in our phones to the curb.
fatdata said:
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Click to expand...
Click to collapse
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
iknowsingh said:
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
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they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address for wind (my provider) and it worked the rest seemed to not make any diference
VODAFONE
GPRS APN: - internet.vodafone.gr ή webonly.vodafone.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=05
APN type=default
DNS: - 213.249.17.10, 213.249.17.11
WIND
GPRS APN: - gnet.b-online.gr ή gint.b-online.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=10
APN type=default
DNS: - 212.152.79.19, 212.152.79.20
fatdata said:
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address and it worked the rest seemed to not make any diference
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Ahhhh, Vodafone... I assumed you were a Sprint brethren... I appreciate your post nonetheless! Thank you, sir. Now to continue the hunt for correct Sprint settings -_-
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
I actually work for a Sprint store (non service/repair location) and I don't have TEP. I actually DO have an upgrade available since I bought the ATIV S Neo off-contract. I wouldn't mind using my upgrade on another ATIV S Neo... and whatever Windows Phones Sprint gets in the future, I'll have to buy off contract (which is nothing new to me lol).
I could technically add TEP to my line and wait a few days then do an advanced exchange at a local repair center but I'll most likely get a refurb as most of them are. I'd rather a brand new device
So I'm currently debating using my upgrade...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
ZogJones said:
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
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I was completely honest, gave them the whole story from start to finish. Even pointed out some of the cool features of 8.1 :laugh:
If this was the new Galaxy they might have given me a hard time, who knows.

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