Database Users

Losing files...?

Hi all.
I got an Experia X10i and just a few days ago i got a message that there was an update available.
I agreed to download/update and everything was fine.
But since yesterday my pictures deletes itself?!
All my pictures in /sdcard/DCIM/100ANDRO were visible and i scrolled and viewed some of them at work last night.
But today - only my 4 latest (taken last night) pictures were there (also visible in mediascape)
I did a restart and now those four are gone to!!
Download-folder and music-folder are still intact and the phone works like a charm besides it deleting my pictures.
I got a swedish X10i
1.6
1.1.27
Kernel version 2.6.29-rel [email protected] #2
Please can anyone help me with this problem?
Why are my files getting deleted?
thanx in advance
Jonny Westin
Update:
While typing here via PC my /sdcard/video is deleting itself and also files in the two subfolders.
Can the .nomedia-file cause deletion of files?
In the video-folder i got one of those - but not in the DCIM-folder.

are any syncing software which copies files to pc and deletes it from sd?
or any upload service like picasa/facebook which setting to delete file from sd after the upload

Didn't even think of that...
But that was not the case.
Nothing has been uploaded to Facebook and I got no picasa-account. And nothing uploaded to Google Docs.
Didn't connect to PC until just now so sync is not the case either.
I'm really confused?!
No status-indication whatsoever that anything has been uploaded.
I even installed an anti-virusapp but everything was ok.
Edit Even did a virus check via my PC at work - but all is ok in that matter.
Connected to usb to browse via PC but no files found in my DCIM except those thumbdata-files..

jonnywestin said:
Didn't even think of that...
But that was not the case.
Nothing has been uploaded to Facebook and I got no picasa-account. And nothing uploaded to Google Docs.
Didn't connect to PC until just now so sync is not the case either.
I'm really confused?!
No status-indication whatsoever that anything has been uploaded.
I even installed an anti-virusapp but everything was ok.
Edit Even did a virus check via my PC at work - but all is ok in that matter.
Connected to usb to browse via PC but no files found in my DCIM except those thumbdata-files..
Click to expand...
Click to collapse
Hi even I have faced the same issue when i woke up one morning i found that all the files on SD was just gone and i just could not do anything about it and ended up loosing all my files and data.
I have a unlocked Indian X10i

D'ohh!!
That wasn't nice to hear
All my pics of my kids and such..
Too bad.
I who had hoped on troubleless experience when coming back to SE after a long time with HTC
However - i still love my stupid, stupid phone - but wise from experience i now know that I can't keep files on my phone.
Will have to get it as a part of my day to backup photos.
There was some houndred pics of my kids that now is lost.
Stupid stupid me who didn't make a backup!!
Useles piece of crap-phone.
(but it is still a lovely toy)
Well thanks for your reply.
I will however try to mount the sdcard in windows and try some undelete-apps.

What can be reason of it? I've not faced such issue but still scared now :-/

Yes, .nomedia will delete files...
it's a stupid bug if not used properly... if you added a .nomedia file after updating your device, any old files will be deleted when the media scanner re-searches the device, and anything added after the .nomedia file was added will be safe.
http://forum.xda-developers.com/showpost.php?p=6782845&postcount=1
Mind you, while there are issues with .nomedia, this might not necessarily be your issue.
Edit:
BTW - if you are going to try to recover files, you'll need a proper file recovery program (like BadCopy Pro) - you won't be able to undelete stuff like you normally would using your recycle bin... Of course, you probably already know this, but others reading the thread might not...

Lost photos

Hi all.
Today I noticed that in last 2 days I had lost around 300 photos from the SD card. I had around 600 photos on Thursday, more than half are gone (randomly, couldn't see a pattern for leftover photos). On Friday I upgraded the phone to .6 from .3, it wiped out the phone but was not supposed to delete anything from SD card. My music and video files seem to be not affected, ebooks are also untouched. SD card itself seems to be working fine, no corrupted files, no unusual files/folders on it. I don't think it was the upgrade but have no idea what could have happened. Before the upgrade I had to install HTC sync, to get the driver. Does it do something by default? Does it sync/remove any files?
We just came back from vacation. Most of the pictures were taken on my camera, but I had good amount of shots on the phone. It's my fault for not coping everything before the update but I wanted to know if you had seen anything like that.
My only hope is to check the work computer that I used for upgrade, but I don't think sync would move files without any notice.

This may not be what happened to you but i did have a friend that did the upgrade OTA, there wasnt enough space on his SD card for the OTA file, plus i guess it also needs extra space to swap files. Therefore, in his situation files on the sd were randomly overwritten. Anyway this im getting 3rd party from him so it might not apply to you but thought id toss it out there.
Evo Sent

Did the pics get moved to LOST.DIR? Sometimes when you plug your phone into a computer and don't eject or unmount the card, some files get corrupted and moved there. It sucks cuz it removes the extension, and changes the file name to a number, but sometimes you can just add the jpg extensions and save the pics. It's worth a try.
Sent from my PC36100 using XDA App

Yep. Same thing happened to me. I wasn't doing any kind of upgrade or anything. Still had 4+ Gigs free on my SDcard. Opened up the gallery and it only had 10 pictures in it. 90something pics just gone. I checked LOST.DIR and there is one big file in there around 140MB. Can't find a way to extract it.
Luckily, I had a backup on my laptop that was only a couple of days old so I got most of my pics back, but still annoying.

LOST.DIR has one small file.
I didn't think about not enough space on SD. I had around 300Mb when started the update, I didn't have to copy anything to the card, it was ran from the computer.
My lesson (again and again): there is not enough backup.
Thanks for replies!

Media vanished!

I just noticed that all the media (pictures, videos, etc.) I had saved to the internal storage are all missing now. Just out of the blue, up and disappeared. Has anyone else experienced this? I even checked the available memory to see if the space was free'd up. But, it just shows my whole memory being available. :-/
Sent from Atrix using xda app.

On e day when I unlocked it, a whole bunch of my apps were unistalled. it was wierd...

Come to mention it, Samurai Vengence II was uninstalled. I didn't even think to check which other apps were possibly missing.
Sent from Atrix using xda app.

Same thing happen to me some apps just disappeared outta no where
Sent from my Atrix 4G using XDA App

I'm starting to think this is due to some sort of virus. Now pictures taken don't even save to the internal or external storage card. After restarting the phone applications which were just installed are missing. This is really frustrating!
Sent from Atrix using xda app.

Lost media
I have noticed I loose the media every time I sync with Motorola media Link. It is still in the phone but you have to go into the file explore and pull it up some reason it disconnects, once you find it it will be available from the camera app. OR what ever media you are looking for. It also screwed up my Ringtones now it plays random children bible verse every time some on calls me. Not a virus but it grabs things off your PC and place them in there and then because it can't find the media you setup "ringtone" it just plays random stuff. I did that Sunday school program 5 years ago forgot it was on my PC but media link found it and installed it on phone. Think how that sounds when you are in a business meeting a scripture starts playing when your boss is talking.

Here's the deal, evertime I take new photos they save to the storage, but if I turn the phone off and restart they are missing all over again.
Sent from Atrix using xda app.

mine vanished after a motorla sync thingy too.

Ok, called at&t they had me format my internal storage card. Thought that would help but pictures and media still delete whenever I turn off the phone. Very frustrated! Now I know that my internal storage is automatically re-formatting whenever it reboots!
Sent from Atrix using xda app.

are you rooted? or attempted to?

Yes, I'm rooted. Do you think this could be the problem
Sent from Atrix using xda app.

perhaps.. haven't had my media vanished.. but i'm leaning more towards the motorolla sync thing causing it..

it happens when you root and don't take out your Sd card.
Happened to me once, so to confirm it was the root i unrooted and rooted again a few times and sure enough the SD card gets unmounted and all the files get deleted.
Probably the same case for you.. if you tried to root.

[Q] Changed from IPhone 5S to Samsung Note 3 n900aucucnc2 on 4.4.2 and need some help

OK to start things off this is going to be a long list of questions/issues and various impressions, some opinionated and some fact. I've had apple phones for years and appreciate both, I changed because my iphone couldn't do some things my note 3 can do such as open up 200+ MB pdfs with relative ease, but then again the samsung struggles to do simple things the iphone did fresh out of the box. This is not meant to be a discussion of which is better but it would help to know what I'm comparing it to and how I think simple things should work. I use a PC just FYI.
1.) Data Transfer of large files from various desktops to the Note 3 either through internal memory or external sd card.
My first issue is that I cannot move large files from my internal memory to my sd card. The sd card in question is a sandisk 128gb but have also tried to few others just to make sure it's not the card. If I download a large file on utorrent such as a 720p movie or better, I cannot move it from internal memory to sd card. I just won't do it. Not only will it refuse to move large files but any photos are sometime hit and miss, sometimes it moves them with no issue at all, most of the time the files stay in the parent folder and don't end up in the destination folder. I can move various files if I connect it to my desktop and drag and drop them onto the sd card but sometimes moving the file corrupts it where it cannot be played on the phone. I've also tried this with numerous computers with the same result. to move files on the phone i go to my files, select the directory and then select the file I want to move. I hold down on it to select it and then press move, it then shows the internal and external storage options, i select the sd card and the folder I want the file in and then press move here in the top right hand corner. If there is another way let me know.
Second issue is when dragging and dropping large music files directly to the sd card or internal memory from a pc. If a drag and drop a FLAC album it corrupts it about 50% of the time. I routinely go to play the album and get the message that it does not support the file type or something to that affect. I often just delete it and redo the process, most of the time that works. On MP3's, if I drag and drop an entire discography of an artist (say 8gb or so) it's corrupted 100% of the time. When I go to playback the albums they play at double speed. I have to go back and drop them one by one and sometimes (but rarely) that has the same issue.
2.) Audio Playback/Microphone/Headphone/Bluetooth Issues
Firstly, I thought that all 3.5mm headphone jacks were on a standard. I did not realize that the note did not come with headphones and that the headphones that I used with an apple device would not fully function on an android device. This seems like something so simple it shouldn't even be an issue. All of the headphones, earbuds, etc I have that have inline controls do not adjust the volume or skip tracks on my android device. You name it, like a half dozen brands. It just doesn't work...
When trying to use talk to text for a text message either with headphones with inline mic or with a Bluetooth headset it does not use the microphone on the accessory device, it uses the internal phone mic which is an issue for me. So instead of using the mic right next to my mouth I have to hold the phone up to my mouth in loud places. I don't know any way to change this...I couldn't find it in any settings.
3.) Lockscreen (I don't know how this is supposed to work, I looked it up and I'm assuming its something I'm doing.)
I want my lockscreen to be simple but I cannot seem to get the weather off of my lockscreen. It does not appear unless I swipe down and there it is. How do I remove it? If I open up the lockscreen editor by swiping from left to right its not there. I only have one lockscreen page so I don't know whats going on.
When I have notifications on my lock screen and click on them it puts a box around the lower part of my lock screen where you normally swipe as to say swipe here stupid to unlock. Is that the case or am I missing something else? It seems as though if my phone doesn't have a security lock on it and I press on my notification it should just open it. Or is it intentionally non-intuitive for some other reason?
4.) GLITCHES!!!!!!!! Various other issues
Routinely my music apps gets stuck on a page. Say if I'm listening to an album and try to back it up to my list of albums it just loads the same page over and over again. I have to hit my homebutton and open up the music app again from the icon and sometimes that causes it to crash. It does this on the stock Samsung music player and on play music. Normally my phone plays music 24/7 so it may be just how much I use it for that purpose.
Apps crash on a regular basis, at least a few times a day. I'd say I have an app crash maybe 3-5 times a day on average. Some more than others. Because of all the glitches I did a factory reset weeks ago to see if there was another issue. I've also tried uninstalling and re-installing all the apps that normally crash but that hasn't seemed to help. I don't believe apps used by millions on other android devices such as Bank of America (crashes literally every time I use it) or Pandora could be the problem.
Google integration is sketchy at best, It routinely doesn't delete e-mails off the google server when I delete them off my phone. It's really hit and miss. Sometimes it works, sometimes it will load the same e-mails dozens of times even though I've deleted it daily. The google+ photo backup is hit and miss and even updates over cellular even though its set to only update over wifi when plugged in. All of the sync settings seem appropriate for what I want it just doesn't work.
Text scaling under most situations is completely absurd. I've got 5.7" of screen and have to re-scale practically everything that loads so I can read it. This is especially and issue when reading forums which I'm on frequently. Is there a way to change this? If there isn't there definitely should be! Not a glitch but an issue.
All social media apps that load from a page (a wall, forum, feed, whetever) always reload when I click on something and go back forcing me to start over from the beginning. I've only had this issue on this phone, my previous iphones just take me back to where I was. Is there a way to change this annoying problem?
5.) The Photo Gallery
It just doesn't work. I don't know any other way to put it, its the second biggest failure on the phone. i wouldn't trust it with important anything! It routinely just looses photos, online account's don't update at all, s health photo that I've deleted dozens of times keeps showing up in my photos, all my album covers end up in my gallery and I have to manually go back and delete them all, photos end up corrupted and not able to view them whether on sd card or on phone, it goes on and on. Is there another application I can use? Can I make another app my default gallery app? Some online photos like picassa/google+ don't load correctly, it'll show the preview photo and when clicked on it'll show a completely different photo from that album. I would just delete it but can't delete online account photos from my phone gallery app and when I delete them online it doesn't update it on my gallery.
6.) Voicemail
I recieved a voicemail the first 10 minutes I had my phone and clicked on it in my notifications and it called my voicemail. I was confused at first, was i holding a 700 dollar phone or 90's Nokia? Seriously? And on top of that it didn't come with ATT visual voicemail out of the box, I had to download it. WTF! No I don't need voicemail on a phone I need 20 other google apps instead...seriously? On top of that att visual voicemail app is crap. I routinely miss voicemails because it not reliable enough to show all my voicemails in my notifications. Is that how all android devices are? I may be a little spoiled by the voicemail being on a tab in my phone app but it seems as though if there is an att specific model this should work better than it does...
7.) Text messaging
I don't use the stock mesaging app because it wouldn't reliably send a photo...that is all. I use textra now and it works better but still isn't what I would consider to be reliable...
8.) General Gripes about the phone app
The buttons are so large it looks like its designed for the seeing impaired.
Color scheme looks like I'm 4 and trying to push blocks into the appropriate holes...
I can't figure out how to change the color scheme on it, can you change it?
I hate the cartoonish figures for people that don't have photos.
Okay, it generally looks childish or like it was designed by Mattel. I need something far more professional looking.
On a positive note, speech and handwriting recognition is second to none, S Pen apps and S pen integration in general is very refined. It's extremely fast with very little lag in all situations. There are lots of positives so I'm not downing the phone at all but it just needs to fit my needs better. That's not everything but a good start. Thanks for your time and patience.

And to sum it all up, I think you should go back to i... :sly:
Sent from my N9005

Dejan Sathanas said:
And to sum it all up, I think you should go back to i... :sly:
Sent from my N9005
Click to expand...
Click to collapse
So your note does all of this also?

Lythropus said:
So your note does all of this also?
Click to expand...
Click to collapse
First - ur post is too big to even read.
You are in xda and there is ton of information here. If you search , u will realize that most of the issues have solution...
When moving from another OS its always difficult but stay and you will love it.

Let me rephrase, it's not an android problem that I'm aware of: is my phone ****ed up and in need of replacement our does every note 900a cnc2 do this stupid ****?
The new os doesn't seem to be an issue this is mainly a hardware issue unless you're saying all android phones corrupt photos straight out the box. Which I know that isn't the case.
Some of my gripes are android related but mostly sounds like a hardware issue.

Try moving the large file using "my files", 3rd party file manager cannot move file from internal to external sd (a limitation introduced in kitkat).
Also try copying your music collection using card reader.

stonedead said:
Try moving the large file using "my files", 3rd party file manager cannot move file from internal to external sd (a limitation introduced in kitkat).
Also try copying your music collection using card reader.
Click to expand...
Click to collapse
I've only tried my files to move it on the phone, it will not move them.
I basically have to use a card reader to copy anything over a gig or so reliably. I can drag and drop it but that doesn't always work.

Lythropus said:
...
My first issue is that I cannot move large files from my internal memory to my sd card.
...
Click to expand...
Click to collapse
Really, and you did that just fine on the iPhone? :silly: That would be quite a full miracle given how (as far as I know) the iPhone never had a SD card :silly:
Read around - if you are on 4.4 there are some new security restrictions on writing to the external SD. If you are on 4.3 you are probably doing something wrong.

xclub_101 said:
Really, and you did that just fine on the iPhone? :silly: That would be quite a full miracle given how (as far as I know) the iPhone never had a SD card :silly:
Read around - if you are on 4.4 there are some new security restrictions on writing to the external SD. If you are on 4.3 you are probably doing something wrong.
Click to expand...
Click to collapse
Of course I didn't, I.used third party software to drag and drop mp3's on internal storage of a jailbroken device. It worked 100% of the time.
But you're still missing the point. My files are being corrupted whether on the external sd card or the internal storage. There aren't any examples off this on my model phone on your forum...

As far as I know my files isn't a third party so it should have full access to read and write to my sd card per 4.4
That does explain why u torrent won't do it though.

Did u use your iTunes mp3 files? My girlfriend is also into that icrap and when she used my computer for music files I learned that you don't wanna use iTunes. Don't take this as a apple...uhm... disliker read about it if u don't believe it. Itunes messes with the music files and therefor I had to do my whole music storage from the scratch.
I think what @Dejan Sathanas was trying to say was: that if you are not ready to switch u will find strange issues that nobody else encounters and end up spamming the threats. For example: I haven't had any issue moving any files ever on any android device!
So long story short
1. Get the device u prefer (even if it is an apple)
2. Try some music files that didn't run through apple tech

4aces said:
Did u use your iTunes mp3 files? My girlfriend is also into that icrap and when she used my computer for music files I learned that you don't wanna use iTunes. Don't take this as a apple...uhm... disliker read about it if u don't believe it. Itunes messes with the music files and therefor I had to do my whole music storage from the scratch.
I think what @Dejan Sathanas was trying to say was: that if you are not ready to switch u will find strange issues that nobody else encounters and end up spamming the threats. For example: I haven't had any issue moving any files ever on any android device!
So long story short
1. Get the device u prefer (even if it is an apple)
2. Try some music files that didn't run through apple tech
Click to expand...
Click to collapse
I didn't use the ALAC files from my Apple device. I was under the impression they wouldn't play on here, just used mp3s and flacs. I tried to upload a pic of what the corrupt files look like on my phone but got an error that said could not complete this operation due to low memory. I'll figure it out when I get off work and upload them.

Took it to best buy\ATT, they sent me to the Samsung rep/dealer in store. He couldn't figure out what was going on, why it wouldn't move files, why some would corrupt, update Google anything, etc so they are sending me a new one.

All Pictures disappeared from gallery?

Like the title says, my wife is pretty upset. I got us both new unlocked s8+'s from best buy just prior to our cross country trip with our kids.
No SD card installed.
She took 200+ pictures and today they are gone. Only videos remain in the gallery, in my files, or even using a file explorer.
I called Samsung, waste of my time.
Google drive is the only cloud app being used (for documents), pics aren't there.
Any advice or thoughts? I've seen older posts on forums of this happening on android phones and not of the fixes have worked. (Clear cache, search for and remove .nomedia files)
Thanks,
Dave
Sent from my SM-G955U1 using Tapatalk

Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).

Kirbocolypse said:
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Click to expand...
Click to collapse
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Sent from my SM-G955U1 using Tapatalk

If internal then she must have done something, if pics dissapear from sdcard its most like corrupt, best is to have that when u take pics it automatically syncs to a cloud service for backup.

Arcolog2 said:
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Click to expand...
Click to collapse
Are you going to root? Afaik you can only do that on the exynos version (not usa)

Correct. No root available yet/ever, was just saying root seems like the only way people are getting back full res lost photos.
Sent from my SM-G955U1 using Tapatalk

3 Questions
What gallery app are you using? Did she hide or exclude any folders by accident?
Thirdly, try running a recovery programme. You can get for free on the net. So long as she has taken no further photos or put anything else on hard drive should be able to recover.
Finally check all folders on phone and also check camera app settings to ensure the folder they are saving too is correct.

This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted

No root available for S8 yet so none of the recovery tools work, your photos are really gone, that's so sad.
Suggest keep your Google photos sync on and regular backup of your entire phone with Samsung Smart Switch PC version.
See if this help to recover photos from Samsung Galaxy S8+.

Why do you need root to access recovery programme?

MixEcoSystem said:
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Click to expand...
Click to collapse
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk

Arcolog2 said:
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
You guys can try a factory reset. I am actually going to observe this phenomenon happen. Also my mom doesn't like loosing her game saves. I told her to copy her pictures and videos frequently to her laptop in case it happens again (and it will happen again).

Arcolog2 said:
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
Click to expand...
Click to collapse
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.

mbashat said:
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
Click to expand...
Click to collapse
Thank you, I will look it up in the morning.
Sent from my SM-G955U1 using Tapatalk

Root is now out on the S8 (snapdragon) variant so you may still be able to recover them if you haven't found a fix :good:

Galaxy S8 photos vanished
Many thanks for this post. I suffered from exactly same problem yesterday. This is the first time ever I had this problem with Samsung. I have been user of Samsung S2, S5 and now S8.
I am extremely disappointed that one of the most expensive mobiles has caused this problem. I am going to contact samsung about it because many important picture files lost.
The only precipitant was that my battery completely drained out yesterday and when I turned it on there was loss of photos last from three days.
This is completely unacceptable service from such an expensive mobile. I am very upset. My camera photos gets saved in SD card and are backed up by samsung cloud as well as in google drive.
Please help me with suggestions to recover the lost data.

Samsung s8 plus issues lossing pictures
Thought samsung is the best of the best in phones software and the rest all in one phone but clearly I was wrong I lost loads of pictures on my samsung s8 I sold yesterday and my samsung s8 plus now doing the same thing to lost 100plus pics to I'm going sell this one it's my contract phone but I don't care I just carry on paying it off but I get better phone then this that I can trust....best ones are Vodafone platinum 7 and Vodafone v8 so far are the best phones money can buy reliable to and trustworthy..... samsung makers are in software they need to do better much more improvements to

Please help me.
My problem was: suddenly my pictures disappeared from the Samsung Gallery App, but they do exist on several folders for ex. DCIM/Camera. Why arent they appearing inside Samsung Gallery? I did nothing different than what I usually do... I am so mad about this! I even did factory reset and I still cant see my pictures on Samsung Gallery

Same issue here. Just moved over from iPhone.
I've noticed that so far the pics affected have been in their own albums. One was hidden and one wasn't. 1 photo remains from the one that wasn't hidden. I think it only remains because I had texted the pic to someone.
Internal storage.
Developer Mode On.
Auto Update Off.
Have connected phone to a PC via USB prior to issue.
Images don't show in the file folders when I browse them from the My Files app, either. They're gone.
The other odd thing is this may have only started after changing this device name in About Phone.
Anyone else have a changed device name?

You guys should sync with Google Photos!