Sprint ripping me off - EVO 4G General

I bought the EVO 4G in the 25th of June and got my first bill today. I was charged $152.53, which seems very high based on the plan and services i signed up for when i bought my phone. Im on the everything data plan for 69.99, with the $10 add-on for 4g, $7 for insurance, and$ 4.99 for the spending limit program. That totals $91.98 plus i get a 10% discount. I called to ask why my bill is so high and the customer service rep told me because i was charged for the period of june 13 - july 13 and also prorated charges from june 25th - july 13. I understand the prorated charges, but is it normal for sprint to charge you a whole month in addition to your actual usage in advance? I didn't even own the phone on the 13th of june. I feel ripped off

yes usually your first bill its always a lil weird, but after that everything should be good!!!

I got my phone on the 28th of June, have the same plan as you, and was charged around $150. I was charged for the previous month and the activation charge. I'm a little put-off by Sprint at this point. One thing I appreciated about T-Mobile was their excellent customer service. I was never hit with these outrageous charges before. Not to mention Sprint says it will be at least 2 months before my government discount kicks in.

My bill is still around $99 after fees and taxes
Previous Balance................................................................................ $143.15
Jun 10 ERROR - SETUP ISSUE......................................................... -$41.23
Jun 23 Premium Services................................................................. -$2.68
Payment on Jul 07.............................................................................. -$25.00
New Charges..................................................................................... $96.36
Total Due $170.60
Previous Balance $143.15
Jun 10 ERROR - SETUP ISSUE -$41.23
Jun 23 Premium Services -$2.68
Payment on Jul 07 -$25.00
New Charges
Everything Data - 450 Anytime Minutes Included $69.99
Employee Discount Sprint 10% -$7.00
Premium Data $10.00
Total Equipment Protection - $3 insurance premium & $4 service/repair $7.00
3 Long Distance & Ten-Digit International Toll $1.47
Sprint: CallTones - Pursuit Of Happiness -06/08 $2.50
Late Payment $3.66
Sprint Surcharges $4.32
Sprint Surcharges are rates we choose to collect from you to help defray costs imposed on us. Surcharges are not taxes on you or amounts we are required to collect from you by law. Surcharges other charges incurred to recover costs associated with governmental programs, and certain taxes imposed upon Sprint. The amounts, and the components used to calculate Surcharge amounts, are subject to change.
Federal-Univ Serv Assess LD $0.20
Federal-Univ Serv Assess Non-LD $1.19
State-Univ Serv Assessment $0.07
City-Gross Receipts Tax $1.47
Administrative Charge $0.99
Regulatory Charge $0.40
--------------
$4.32
Government Fees & Taxes $4.42
Taxes and fees Sprint is required to collect from customers on behalf of the government.
State-911 Tax $0.08
State-Poison Control Charge $0.07
State-Sales Tax $2.51
County-Sales Tax $0.32
City-911 Tax $0.61
City-Sales Tax $0.83
--------------
$4.42

What is happening is you have to pay a month in advance, i think all cell phone companies do that now. So you have the pro-rated month, plus the next full month in your first bill. Then any activation fees, plus as said the discounts take up to 2 months for them to kick in.

Simply all carriers do that. They bill you in advance. T-mobile does that, AT&T does that, Verizon does that. Also remember it's almost $40 just for the activation fee. Your next month's bill will look better.

yeah they charge one month in advance, which is normal for all carriers; however, the thing that irritated me was the prorated charge; why not just start the billing cycle for whenever the line was activated; luckily i ordered mine on June 9th and it the billing cycle started on June 12 or 13; they still charged me like $19 in prorated amount, which i got them to credit me once i found out that they started charging me even though i did not have the lines activated; i ordered through their website on the 9th and didn't activate the phones until June 12th, when i received the phones; however, they started charging me from June 9th, even though no phones were activated or anything

I did a lovely contract transfer a year ago, no start-up fee's just started paying the monthly. my bill was a little wonky the first month from the evo but it's normal again.

Just received the 2nd month bill. 4 lines (2 Evos & 2 Blackberries) 1500 minutes and it comes to $170.
Anyway, Sprint is not trying to give me the Save50 promo credit. The chat agent said they have no record of it. But I have screen capture that shows a total of $200 credit ($50 credit per line). I am already hating dealing with Sprint so many times.

I'm having second thoughts about my switch to Sprint. To me nothing can justify having to pay what's essentially twice in a month. A full month for a period starting at a date I didn't even own the phone, and then a prorated charge. That's a huge disappointment for me. I already dislike the way business is conducted at Sprint. Thankfully I have until the 25th under the 30 day guarantee. The EVO is a great phone, but the 30fps cap and horrible lag in addition to the bill are making me lean towards leaving Sprint

kaotikevo said:
I'm having second thoughts about my switch to Sprint. To me nothing can justify having to pay what's essentially twice in a month. A full month for a period starting at a date I didn't even own the phone, and then a prorated charge.
Click to expand...
Click to collapse
No, that's not how it works.
You pay a prorated charge for the period from the date of activation until the start of the next billing cycle.
After that, you pay the next billing cycle in advance. It's a one-time thing and it's quite reasonable, logical and easily justified. If you're somehow being charged something different you've got a customer service issue that needs to be remedied. I anticipate that you don't, though.

You get charged a prorated amount the first bill. That is why you always discuss what will be on the first bill with customer service.
Now that you know...sit back, relax and enjoy the Sprint party
If you decide to leave however, please don't start another "I hate Sprint because..."thread. To many people have started those already and the funny thing is, the majority of the time it is their own-doing!

Yeah, the first bill is prorated from the time you sign up, until the monthly billing date, then you pay the coming month's fees. It's a little bit strange, but not bad. Basically, you're always paying for the next month of service, not the last month of service.

go ahead and switch to tmobile, att, or verizon, and the same thing will happen to you...

kaotikevo said:
The EVO is a great phone, but the 30fps cap and horrible lag in addition to the bill are making me lean towards leaving Sprint
Click to expand...
Click to collapse
I'm rooted and running 53fps. I really wish people would stop bringing up the 30fps cap unless they're willing to do the research to fix it (with or without HTC's help).
And the horrible lag? Are you referring to the screen lag, i.e. the fps issue?

i got my evo june 6 and my first bill was 135
second bill which i still have like 18 days to pay is 185! ><, but thats because i had to claim a "new" phone via asurion .. shattered screen ><
so im guessing my regular bills will be around 80 cuz i got charged 2 months of Total protection since i added it half month on july one for 5 one for 7.
ohh and i have discount around 20% i believe

vbyt said:
go ahead and switch to tmobile, att, or verizon, and the same thing will happen to you...
Click to expand...
Click to collapse
T-mobile does not do that. They might make you put extra money down if you have bad credit, but the first bill will be the right amount + activation. I was told my first bill would be prorated, something around $25 + activation, not $150. To me, that is a ludicrous amount to charge someone straight out without telling them that is about what they will be charged.

i stand corrected with tmobile then. sprint told me 1023 times that my first bill would be prorated + next month so I knew what I was getting.

Yes its normal, but remember if/when you leave sprint you all ways gey money back because youve paid in advance.
Sent from my EVO using XDA App

Their reps go over it with you in store and via phone. I'm surprised it came as such a shock, they should have gone over it.
I personally don't mind it, since it means when I do leave Sprint (eventually) I'll get money back for the remaining time I didn't use the service, rather than send them a final payment/bill, possible fake "late" charges, etc.

Related

Best price & plan discounts for evo?

Eventhough I'm not currently in a 4G market, the EVO has me excited however I'd like to get the best deal possible particularly as I'd be using it perhaps 80+% on Wi-Fi off their network.
1) Full retail price: $450 or $600 as I'm not sure I want to sign a 2 yr contract? If I do sign a 2yr contract is the ETF a monthly prorated $200 & would that have any effect on my credit rating-report?
2) Discounts: I've heard suggestions of setting up a simple $10 savings account at a Credit Union to get a 10% Sprint discount, any comments/other discount ideas to minimize that monthly fee?
3) Rooting: Just to clarify does rooting void the warranty & if so do you have any qualms doing it day1?
-Thanks & would be cool to develop for Android/EVO..
Not sure if this info is right but I got it from sprint rep. I asked if I bought the phone straight out what deal would I get. She said its the same plan either way and I would have to have a 2 yr contract even if i didn't buy the phone from them. So no discount and still have to have 2 yr contract. Can anyone confirm this info?
Plans: In order to have an Evo you MUST have an Everything Data Plan. You MUST pay $10 dollars additional to add Premium Data to your plan. You MAY pay $29.99 for the Wi-Fi Hotspot feature.
Discounts: Sprint offers discounts to pretty much every company out there. Heck, some companies only require you know someone who works there to get the discount!
If you are out of contract, you can often call Customer Service and get an additional discount just for resigning, and then still upgrade (and thus resign) a few days later. But it has to be done in that order!
However, these discounts do NOT apply to the $10 Premium Data, $29.99 Wi-Fi Hotspot, or $7 TEP. Only to the actual plan!
Contract: If you are a NEW customer, you MUST agree to a 2 year contract, even if you don't take the discount. So take the discount.
If you are an existing customer and want the discounted price ($199 after $100 MIR) you MUST sign a 2 year contract AND be eligible for upgrade.
If you are an existing customer and got an Evo from a friend or I/O Attendee, you do NOT have to sign a contract. You can change the plan, add the services, add TEP, and add the Hotspot without changing your contract. You'll even be eligible to upgrade on your regular date!
Where did you get the $600 price? I thought the phone was $450 without a discount and $199 with a rebate/discount for an upgrade/new contract.
The reason I ask is I am only 8 months into my contract, so am I going to have to pay $450 or $600?
Also, a friend said he had a Bowing Credit Union account, got him a 20% discount.
$450 is the official price from a Sprint corporate store, $600 is the BestBuy full retail price.
nachyochez said:
$450 is the official price from a Sprint corporate store, $600 is the BestBuy full retail price.
Click to expand...
Click to collapse
Wow, I didn't know that. Why on earth would anyone get it from BestBuy?
nachyochez said:
Plans: In order to have an Evo you MUST have an Everything Data Plan. You MUST pay $10 dollars additional to add Premium Data to your plan. You MAY pay $29.99 for the Wi-Fi Hotspot feature.
Discounts: Sprint offers discounts to pretty much every company out there. Heck, some companies only require you know someone who works there to get the discount!
If you are out of contract, you can often call Customer Service and get an additional discount just for resigning, and then still upgrade (and thus resign) a few days later. But it has to be done in that order!
However, these discounts do NOT apply to the $10 Premium Data, $29.99 Wi-Fi Hotspot, or $7 TEP. Only to the actual plan!
Contract: If you are a NEW customer, you MUST agree to a 2 year contract, even if you don't take the discount. So take the discount.
If you are an existing customer and want the discounted price ($199 after $100 MIR) you MUST sign a 2 year contract AND be eligible for upgrade.
If you are an existing customer and got an Evo from a friend or I/O Attendee, you do NOT have to sign a contract. You can change the plan, add the services, add TEP, and add the Hotspot without changing your contract. You'll even be eligible to upgrade on your regular date!
Click to expand...
Click to collapse
Ok so since I'm new to Sprint it sounds like I would have to sign a 2 yr contract for access to their network & should take their discounted price-Is it a monthly prorated $200 ETF (& would that have any effect on my credit rating-report)?
I was going to link to the 10% Credit Union Sprint Discount but can't as a new user here yet, any other specific significant accessible discounts to consider (wow Sirchuk 20% Bowing Credit Union account, I'll have to look into that-thanks)?
Is the radio shack pre-order by 5/31 the best deal out there? $7 TEP worth it? Are you gonna root it? -Appreciate the replies
If you pay the $200 ETF then it won't go against your credit, but if you don't pay it (just like any other bill) they could take you to collections and then it will hurt your credit. Keep in mind in order to get the rebate you will still need to keep the phone on sprint for X period of time or they'll deny the rebate.
Also, I don't believe the amount is prorated monthly at all. You are agreeing to 2 years and thus get a discount on the phone.
Well, I'm new to xda and as such can't post links.. So google search on,
mcguireslaw
If you will be new to Sprint, go here, for probably the best available discount, if you don't work for a medium or big comapny. Read the link on the right of page (Special Sprint Offer), and click through it.
If you are currently on Sprint (or not), and work for a mid to large company, google seach on,
evpdiscount
and plug your company name in. These are without a doubt the best available discounts, and can simply be added to existing service.
A few examples,
evpdiscount.com/ibm
evpdiscount.com/ups
evpdiscount.com/cisco
SMARTPHONEPC said:
Ok so since I'm new to Sprint it sounds like I would have to sign a 2 yr contract for access to their network & should take their discounted price
Click to expand...
Click to collapse
Agreed. Probably why they do it that way!
SMARTPHONEPC said:
Is it a monthly prorated $200 ETF (& would that have any effect on my credit rating-report)?
Click to expand...
Click to collapse
The ETF is $200 until month 5, then goes down by $10 every month until only $50 remains. And no, if you pay the ETF and final bill (make sure you pay it ALL!) by the bill due date (like any bill) it doesn't affect your credit.
SMARTPHONEPC said:
I was going to link to the 10% Credit Union Sprint Discount but can't as a new user here yet, any other specific significant accessible discounts to consider (wow Sirchuk 20% Bowing Credit Union account, I'll have to look into that-thanks)?
Click to expand...
Click to collapse
It's called an NVP discount, and there are (literally) hundreds. They range from 5% to 25% based on where you work. So go into a store and get it setup!
SMARTPHONEPC said:
Is the radio shack pre-order by 5/31 the best deal out there?
Click to expand...
Click to collapse
Define "deal". Sam's Club has the cheapest price ($160) last I checked, Radio Shack and Bestbuy both will do it out the door with no MIR and have cheaper accessories. But those same accessories void your mfg. warranty the second you plug them into your phone. Plus you're going to have to call customer service to get any discounts added to your plan.
Corporate stores will require the MIR (Extra hundred bucks up front), but will setup your discount johnny on the spot (should you qualify and I'll bet dollars to dimes you do!) and walk you through the entire setup up the phone (They call it "Ready Now")
SMARTPHONEPC said:
$7 TEP worth it?
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Click to collapse
Absolutely. If something in the phone fails or needs to be cleaned take it to a local Sprint Service center. They either repair or replace at no charge, and replacements are usually in your hands within 3-5 days (unlimited). If you bust the screen out, get water in it, loose it or get it stolen call Asurion and for $100 they send you another (up to 3 a year).
SMARTPHONEPC said:
Are you gonna root it?
Click to expand...
Click to collapse
Whatever it takes to make my AVI's play from my phone onto my TV. This phone is cutting my need for a PC in HALF!!
go through EPRP
sprint.com/sero
[email protected]
383
tatnai said:
go through EPRP
sprint.com/sero
[email protected]
383
Click to expand...
Click to collapse
So through that link the Everything Plus™ Data - 500 Anytime Minutes is $59.99+the$10 EVO charge, so we're talking ~$70+taxes/mo as the best deal?
I would have to set that up through Sprint & why doesn't Sprint just match reseller deals while annoying new customers with a mail-in rebate?
-Thanks
tatnai said:
go through EPRP
sprint.com/sero
[email protected]
383
Click to expand...
Click to collapse
is there anyway to change my current plan to those prices with this information, or new lines only?
tatnai said:
go through EPRP
sprint.com/sero
[email protected]
383
Click to expand...
Click to collapse
I thought you couldn't use a SERO plan with the EVO? (or any recent smarphone short of the TP2) Or is EPRP different from SERO and I'm just being thrown off by the fact that it says /sero on the URL in your post?
Edit: Nevermind, I figured it out... For anyone not familiar, SERO is an old/outdated set of discount plans Sprint used to offer (based on employee referral), EPRP is the current/modern iteration of that and apparently you can use the EVO on such a plan (and you can upgrade a SERO plan to EPRP too), but it's possible you may not be able to actually buy the EVO w/an EPRP plan until July (judging by what Sprint employees have stated elsewhere), due to the fact that you need to get the phone directly thru Sprint with the plan in order to be able to get on the EPRP and they're locking out the EVO from the EPRPs 'till then (like they did w/the Pre), so that's a bit of a letdown.
Am I right? Kind of a downer, I would've loved to save an extra $10 a month but I don't think I can wait 'till July! Thanks for the info anyway.
Edit: Also, getting on the EPRP and knocking $10 off the bill for a single line plan would disqualify you for Sprint Premier status anyway (since your base bill has to be $69.99+/month), so if anyone wants to be able to upgrade/renew every year you're better off w/the regular plans, as long as you don't mind the higher bill (worth it imo). That is unless you're getting an EPRP family plan of $99 or more, then you still qualify, such as the $110 EPRP 1600 min plan... Which is a big discount over the standard $130 for 1500.
I've got a question, say I sign a contract for a single line $69.99 plan this month, could I later upgrade that to an EPRP family/share plan?
Yeah what he said..just trying to plan this out so I have this phone next weekend or maybe I should calm down & wait until...mid June ?
I'm currently on AT&T and I'm not even waiting 'till the 7th (Monday after the EVO launches), even tho supposedly they've got some big (non-Apple) announcements then. Just sick and tired of waiting for them to release a solid Android phone, the EVO is calling my name! 'Specially after I discovered I can get a 15% discount on my monthly bill thru StudentRate and still qualify for Premier status. That basically makes EPRP irrelevant for me since it's the same amount of discount but w/no caveats; and StudentRate's also got a sweet offer for those ordering the EVO online on the 4th, after 2 different credits you basically end up paying $125 for it w/no activation fees and free overnight shipping, tough to beat. I don't mind waiting 'till Monday if it means saving $110!
Impulses said:
I thought you couldn't use a SERO plan with the EVO? (or any recent smarphone short of the TP2) Or is EPRP different from SERO and I'm just being thrown off by the fact that it says /sero on the URL in your post?
Edit: Nevermind, I figured it out... For anyone not familiar, SERO is an old/outdated set of discount plans Sprint used to offer (based on employee referral), EPRP is the current/modern iteration of that and apparently you can use the EVO on such a plan (and you can upgrade a SERO plan to EPRP too), but it's possible you may not be able to actually buy the EVO w/an EPRP plan until July (judging by what Sprint employees have stated elsewhere), due to the fact that you need to get the phone directly thru Sprint with the plan in order to be able to get on the EPRP and they're locking out the EVO from the EPRPs 'till then (like they did w/the Pre), so that's a bit of a letdown.
Am I right? Kind of a downer, I would've loved to save an extra $10 a month but I don't think I can wait 'till July! Thanks for the info anyway.
Edit: Also, getting on the EPRP and knocking $10 off the bill for a single line plan would disqualify you for Sprint Premier status anyway (since your base bill has to be $69.99+/month), so if anyone wants to be able to upgrade/renew every year you're better off w/the regular plans, as long as you don't mind the higher bill (worth it imo). That is unless you're getting an EPRP family plan of $99 or more, then you still qualify, such as the $110 EPRP 1600 min plan... Which is a big discount over the standard $130 for 1500.
I've got a question, say I sign a contract for a single line $69.99 plan this month, could I later upgrade that to an EPRP family/share plan?
Click to expand...
Click to collapse
1. not sure about sprint premier with the 59.99 plan. previously, SERO plans got special treatment even though they didn't qualify for it by their cost structure (phone upgrade discounts, etc), it might be the same with EPRP, you'd have to call and ask
2. very difficult to more from a regular plan into an EPRP. If you want it, sign up with it
3. sprint distinguishes employees from regular users on a referral plan. my rep says I can get it friday. i'll post back friday.
nachyochez said:
Define "deal". Sam's Club has the cheapest price ($160) last I checked, Radio Shack and Bestbuy both will do it out the door with no MIR and have cheaper accessories. But those same accessories void your mfg. warranty the second you plug them into your phone. Plus you're going to have to call customer service to get any discounts added to your plan.
Corporate stores will require the MIR (Extra hundred bucks up front), but will setup your discount johnny on the spot (should you qualify and I'll bet dollars to dimes you do!) and walk you through the entire setup up the phone (They call it "Ready Now")
Click to expand...
Click to collapse
The only way using a charger voids your warranty is if you tell them you used a non-OEM charger when making your claim And why would you do that? Not to mention that Radioshack, at least, can set up discounts right in the store. Radioshack will also walk you through using the device (if you've never owned a smartphone before and need it). We call it "customer service."
Try this link for 25% off all plans
http://forum.xda-developers.com/showthread.php?t=699240
According to a lot of different posts on sprintusers.com, EPRP plans under the cost limit for Premier don't qualify for it, period. Corporate discounts and other stuff don't preclude you from Premier status but EPRP does (it's not treated as a discount but a separate set of plans, which it is pretty much since some of the minute allotments vary).
Anyway, I'm going ahead w/the 15% StudentRate discount plans, I can get the EVO thru them for $125 anyway... Seems a little more honest than getting in on the 25% Time Warner deal heh (since I AM a student). I'm just wondering if you can upgrade your plan at any time (say, to a Share Plan) when using these discounts.

Sprint Surcharges Went Up This Month!?!

Did I miss where we could get out of the contract because they bumped up their surcharges this month? And, I lost $4.60 23% student discount on the 3rd line this month, too. ;(
Sprint Surcharges
Hide Details And Explanation of Charges
Sprint Surcharges are rates we choose to collect from you to help defray costs imposed on us. Surcharges are not taxes on you or amounts we are required to collect from you by law. Surcharges other charges incurred to recover costs associated with governmental programs, and certain taxes imposed upon Sprint. The amounts, and the components used to calculate Surcharge amounts, are subject to change.
Last Month:
Federal-Univ Serv Assess Non-LD $2.07
Administrative Charge $2.97
Regulatory Charge $1.20
--------------
$6.24
This Month:
Federal-Univ Serv Assess Non-LD $2.15
Administrative Charge $3.96
Regulatory Charge $1.60
--------------
$7.71
Also, consumerist still says you can get out of your contract because of the discount until the 27th: http://consumerist.com/2010/09/over-2-lines-cancel-sprint-without-fee.html
I'm thinking about doing this on our 3rd line - just in case I want to jump ship and go to the iphone. Haha.
So you want to break your contract over an extra $1.47?
If you're going to be a penny pincher about a cellphone service you might as well get a tracfone.
"You gotta pay to play".
lovethyEVO said:
So you want to break your contract over an extra $1.47?
If you're going to be a penny pincher about a cellphone service you might as well get a tracfone.
"You gotta pay to play".
Click to expand...
Click to collapse
No, I don't want to leave now, but I want them to fulfill my contract so I can cancel in the future, if I so please, without an etf.
Still, that's a $1.47 + $4.60 (lost discount), which = $6.07 a mo, or $72.84 a year, which is half of a monthly bill!
Losing your % discount on lines 3-5 is not a reason to have your ETF waived. The only way they will waive your ETF is if you were offered a MRC discount for 1 or 2 years and it was removed.
As far as I know, surcharges did not go up - you might want to check into that.
DirtyShroomz said:
Losing your % discount on lines 3-5 is not a reason to have your ETF waived. The only way they will waive your ETF is if you were offered a MRC discount for 1 or 2 years and it was removed.
As far as I know, surcharges did not go up - you might want to check into that.
Click to expand...
Click to collapse
Copied straight from the AUG and SEPT online bills.
Hrshycro said:
No, I don't want to leave now, but I want them to fulfill my contract so I can cancel in the future, if I so please, without an etf.
Still, that's a $1.47 + $4.60 (lost discount), which = $6.07 a mo, or $72.84 a yeah, which is half of a monthly bill!
Click to expand...
Click to collapse
Surcharges suck any way you put it. Some months they will be low and others they may skyrocket. Even with my military discount and staying within my allotted limits (data, text, calls, etc) my monthly bill will never be the same because the surcharges are never the same. NOW, if the surcharge were to jump up to $15+ a month out of nowhere I would get pissed and get down to the bottom of it. If it really bothers you that much call a represantative and have them try to explain it to you more in detail as to what exactly is going on with your bill.
DirtyShroomz said:
Losing your % discount on lines 3-5 is not a reason to have your ETF waived. The only way they will waive your ETF is if you were offered a MRC discount for 1 or 2 years and it was removed.
As far as I know, surcharges did not go up - you might want to check into that.
Click to expand...
Click to collapse
ETF can also be waived in the event a service member gets deployed with orders unless they changed it in the past year or so.
lovethyEVO said:
ETF can also be waived in the event a service member gets deployed with orders unless they changed it in the past year or so.
Click to expand...
Click to collapse
There are plenty of way's to have ETF's waived, im just speaking in particular to his case.
stop crying over pocket change
lovethyEVO said:
Surcharges suck any way you put it. Some months they will be low and others they may skyrocket. Even with my military discount and staying within my allotted limits (data, text, calls, etc) my monthly bill will never be the same because the surcharges are never the same. NOW, if the surcharge were to jump up to $15+ a month out of nowhere I would get pissed and get down to the bottom of it. If it really bothers you that much call a represantative and have them try to explain it to you more in detail as to what exactly is going on with your bill.
Click to expand...
Click to collapse
Hmm, well the first 3 months were the exact same to the cent.
lovethyEVO said:
ETF can also be waived in the event a service member gets deployed with orders unless they changed it in the past year or so.
Click to expand...
Click to collapse
I think they just freeze that line for free now.
hotdog32836 said:
stop crying over pocket change
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Would you like to paypal me $72.84 a year of your pocket change? Thanks.
hotdog32836 said:
stop crying over pocket change
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Click to collapse
Dimes make dollars. Who are you to tell somebody else how to manage their money? Maybe it's a small amount to you. What if it was a dollar more? Still okay? Two dollars? Five? Ten? What's the exact dollar amount where it becomes okay to question the reason for the increase?
Hrshycro said:
Did I miss where we could get out of the contract because they bumped up their surcharges this month? And, I lost $4.60 23% student discount on the 3rd line this month, too. ;(
Sprint Surcharges
Hide Details And Explanation of Charges
Sprint Surcharges are rates we choose to collect from you to help defray costs imposed on us. Surcharges are not taxes on you or amounts we are required to collect from you by law. Surcharges other charges incurred to recover costs associated with governmental programs, and certain taxes imposed upon Sprint. The amounts, and the components used to calculate Surcharge amounts, are subject to change.
Last Month:
Federal-Univ Serv Assess Non-LD $2.07
Administrative Charge $2.97
Regulatory Charge $1.20
--------------
$6.24
This Month:
Federal-Univ Serv Assess Non-LD $2.15
Administrative Charge $3.96
Regulatory Charge $1.60
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$7.71
Also, consumerist still says you can get out of your contract because of the discount until the 27th: http://consumerist.com/2010/09/over-2-lines-cancel-sprint-without-fee.html
I'm thinking about doing this on our 3rd line - just in case I want to jump ship and go to the iphone. Haha.
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Ummm.....
$7.71 - $6.24 = $1.47
$1.47/$6.24 = 0.235
You lost you 23% discount and because your fees are based on a percentage of the bill, they went up 23%.
Minjin said:
Ummm.....
$7.71 - $6.24 = $1.47
$1.47/$6.24 = 0.235
You lost you 23% discount and because your fees are based on a percentage of the bill, they went up 23%.
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Technically, that's a 23.5% increase, and that's after rounding the wrong way.
Minjin said:
Ummm.....
$7.71 - $6.24 = $1.47
$1.47/$6.24 = 0.235
You lost you 23% discount and because your fees are based on a percentage of the bill, they went up 23%.
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Hmm, good point. I was just thinking about that while watching a youtube video. That's really strange that the discount would have an effect on the monthly admin fees, yet not the $10 whatever fee.
Hrshycro said:
Hmm, good point. I was just thinking about that while watching a youtube video. That's really strange that the discount would have an effect on the monthly admin fees, yet not the $10 whatever fee.
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That to me is the only real **** move here. Not having that 10 bucks be part of what a discount is applied to. Just a **** move, pure and simple.
wuclan48 said:
That to me is the only real **** move here. Not having that 10 bucks be part of what a discount is applied to. Just a **** move, pure and simple.
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Well I think the $10 fee is unjustifiable in the first place. Since it's not for 4G data, and unlimited data is already included with Sprint's plans, it's basically saying hey, you have to have unlimited plus 1 if you want a 4G phone (because those are the only non-**** phones we've ever had)
Seeing that the discount was included on the admin fees was a real shocker to me.
It's not the surcharge...
They didn't change the surcharge, they eliminated the discount on additional lines effective Sep. 1st. However, since this is a material change of contract (costs you $), you CAN get out of contract. At least for the lines affected anyway. You only have so long to call in and object to the change of service or you automatically accept. Everybody was notified of this change i think 2 billing cycles ago. I called in, advised that a material change of service was not acceptable and was transferred to level 2 who told me he could credit me for 1 month (plan price not including additional lines - $130). When pressed, also stated I could get out of contract. He didn't say just get out of contract for the additional lines, but I'm assuming thats the case. I now have until October 12th to make a decision. That being said, dropping my discount of 23% on 2 additional lines costs me about $9.20/mo. Can I get comparable features (UNLIMITED data, unlimited to any cell, navagation, etc.) for all 4 lines for the same or less $? Probably not. But the credit of $130 is just $26 shy of the discount I would have recieved total for the next 17 months of my contract.
SilverZero said:
Technically, that's a 23.5% increase, and that's after rounding the wrong way.
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Yeah, there must be some other rounding going on with the individual fees that caused the difference.
Note that the individual fees aren't percentage based but as a whole they are. I wonder how exactly they are determined.
teamster02 said:
They didn't change the surcharge, they eliminated the discount on additional lines effective Sep. 1st. However, since this is a material change of contract (costs you $), you CAN get out of contract. At least for the lines affected anyway. You only have so long to call in and object to the change of service or you automatically accept. Everybody was notified of this change i think 2 billing cycles ago. I called in, advised that a material change of service was not acceptable and was transferred to level 2 who told me he could credit me for 1 month (plan price not including additional lines - $130). When pressed, also stated I could get out of contract. He didn't say just get out of contract for the additional lines, but I'm assuming thats the case. I now have until October 12th to make a decision. That being said, dropping my discount of 23% on 2 additional lines costs me about $9.20/mo. Can I get comparable features (UNLIMITED data, unlimited to any cell, navagation, etc.) for all 4 lines for the same or less $? Probably not. But the credit of $130 is just $26 shy of the discount I would have recieved total for the next 17 months of my contract.
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Your % discount is not being counted as a reason to waive ETF as you never signed a contract to receive your NVP discount (funny huh?).

[Q] Can anyone confirm what Verizon charges monthly in taxes and fees for the XOOM?

I hate to bother people with this but I can't seem to find this information anywhere online and I don't know anyone with a XOOM personally.
The reps at the verizon store are telling me that the XOOM could cost me an extra 15 a month in taxes fees and surcharges on just a 20 dollar plan in Georgia. Is there any truth at all to this or are these guys nuts?
What are you guys paying extra every month?
I don't know about "extra". I only have one device on Verizon right now -- the XOOM. I started with a MiFi about 18 months ago and replaced it with the XOOM last week. To activate it I called Verizon. they switched me to the tablet plan and said it's the same price. Now, I haven't gotten a bill yet but I'm on a 3GB plan and it's been costing me $35/month. With a 22% discount from my employer, the total is $27.38. That's what I expect the price to be when I get my bill. VZW online shows that price, too.
HTH
EDIT: Maybe I completely misread your post. Nonetheless, I hope it's useful ... to you or someone
Nope.
Negative. You will be looking at the standard ~12.9% (this changes slightly almost daily it seems) on your monthly bill. I am employed by VZW's biggest authorized premium indirect agent. Let me know if you have any further questions regarding pricing or the tablet. Take care.
I don't know the monthly taxes fees and surcharges, but I noticed that Verizon's charging me for any text messages sent to my Xoom's number.
And the Xoom can't even send or receive SMS messages! That's pretty nervy.
I'm in GA as well, MidGA at that and my taxes and fees jump my bill up $7 dollars (35 dollar plan, 42 dollar bill)
Yea it was less than $3 for 1 month plus a prorated week on the $20 plan.
Sent from my Xoom using XDA App

T-Mobile ETFs

I'm trying to figure this out, but I cannot get a firm answer anywhere else.
I have a Vibrant (duh). I actually got it the day it was released. (July 13 of 2010? Something like that?). I like it, but time to move on. T-Mobile, like with so many other handsets in the past, has abandoned it.
I am planning on going over to Verizon for a few reasons. One is because I moved to a different part of the country and T-Mobile's service out here near the Atlanta area sucks. Constantly dropping calls, not getting calls, dropping down to EDGE for no reason, etc. Another is because I'm getting really tired of T-Mobile dropping support for all of their popular devices after 6-8 months. And the other is because the new Nexus device, which is heavily rumored to be LTE, intriques me.
My question is, say I waited until the end of December to switch over. I still have until that magical day in July to wait before my contract expires, but if I wanted to break it...how much would that be? I'm hearing all sorts of numbers...100, 200, 80-something. If someone could shed some light on their ETF policy, and perhaps ways to avoid it, I would be forever grateful.
If you have more than 180 days(6 months) left on your contract, then the ETF is 200.
If you have less than 180 days left on your contract, then the amount is reduced and begins to be prorated.
Additionaly, T-Mobile has made a change to their contract. Back in the day, if you moved to a Non-T-mobile area....they would allow you out of your contract without an ETF. T-Mobile no longer cares if you move to a non t-mobile service area, you are responsible for the ETF. Additionaly, if you move to a non T-Mobile service area, and you roam excessively they will cancel you and ask that you pay the ETF.
Carrier contracts are honestly bull****. There needs to be a class action lawsuit, because things just don't seem to jive about these contracts.
The above information is effective as of July 24, 2011.
For you....visit this link and click the correct date above for YOUR term-conditions.
http://www.t-mobile.com/Templates/Popup.aspx?PAsset=Ftr_Ftr_TermsAndConditions&print=true
Contracts/Renewels signed between June 28, 2008 and July 18, 2010....the following applies:
3. * Your Term of Service and Termination Fees. You agree to maintain Service with us for your minimum term (‘Term”). (Periods of suspension of Service do not count toward your Term.) After your Term, you will become a month-to-month customer. EXCEPT FOR MONTH-TO-MONTH CUSTOMERS, AN EARLY TERMINATION FEE WILL APPLY IF YOU CHOOSE TO END YOUR SERVICE BEFORE THE END OF YOUR TERM, OR IF WE TERMINATE IT EARLY. FOR SERVICE ACTIVATED, OR ACCEPTANCE OF A NEW ONE OR TWO YEAR TERM, ON OR AFTER 06/28/08, THE EARLY TERMINATION FEE IS: $200 IF YOU TERMINATE WITH MORE THAN 180 DAYS REMAINING ON YOUR TERM; $100 IF YOU TERMINATE WITH 91 TO 180 DAYS REMAINING ON YOUR TERM; $50 IF YOU TERMINATE WITH 31 TO 91 DAYS REMAINING ON YOUR TERM; AND THE LESSER OF $50 OR YOUR MONTHLY RECURRING CHARGES (including any applicable taxes and fees) IF YOU TERMINATE IN THE LAST 30 DAYS OF YOUR TERM. The Early Termination Fee is part of our rates and is not a penalty. The Early Termination Fee applies only to the extent permitted by law. Unless you request otherwise, your termination will be effective at the end of your current billing cycle. You will remain responsible for all fees and charges for your Service and usage through termination. If you bought your wireless Device from an independent T-Mobile dealer or other third-party vendor, they may charge a separate termination fee.
If I did my math correct, you have 9 months left on your contract, which is more than 180 days, you would owe the full 200. I would say wait until 6 months, for it to drop down to 100 then cancel if you really want to leave.
i can't wait to cancel t-mobile. the service in my new area is terrible, even though its green on their map. i'll be doing so around november when it drops to $100 for my etf.
In addition T-mobile charges tax on ETF. In my case it was 200 + 40 just for ETF.
Sent from my T959 using XDA App

Buy 1 get one 50% off

I just order two S7 edges over the phone and they sent me an email with a contract to sign. On the contract, it shows the full price of each phone. Is this normal or should one of the phone contracts show the adjustment? The rep did say that the second one is half off and that it would be half on my phone bill. Btw, this is with easy pay. I figure the adjusted monthly fee should show somewhere on the contract. Just want to make sure before i sign.
Also, they said only the silver was available and they wouldnt let me order black. Sucks.
I thought it was bogo 50 on the lease.
But anyway the discounts don't show up on the contract. My wife's s6 says 18 a month. Then we get a 10 bill credit each month.
bjl95mustang said:
I thought it was bogo 50 on the lease.
But anyway the discounts don't show up on the contract. My wife's s6 says 18 a month. Then we get a 10 bill credit each month.
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Ok, thanks. The offer should be good for the installments as well.
Sprint does some confusing stuff with these phones so we end up having to pay the full amount of tax.
For those who have been with Sprint for a while (I've been with Sprint for 10+ years, YMMV) can ask for a loyalty discount instead of the 50% off the second lease. The loyalty discount is $10 per leasr, which gives a greater discount than 50% off one lease.
I just got my s7 yesterday. Got an awesome deal with my sprint loyalty credit. Buy one get 1 free. Plus the first one only costs me 15.99 a month. Nice. right?
Sent from my SM-G930P using Tapatalk
Today i found the same deal detail here
For customers who might have already ordered/bought the handset from the 23rd of February until the 17th of March, they will proactively receive the credit and will receive a monthly credit towards their upcoming phone bills.
Corporate Instore Rep told me BOGO & 50%off deals are not available to 24 month CONTRACT customers?

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