no reception in italy with hd2 t-mous! - HD2 General

hi, i have a great problem with my hd2,
i m italian and i bought the hd2 in USA one week ago,
the phone worked very well in USA but
when i came back to italy the phone wasn't able to have reception!!!
do you know why?? i must change the radio? what can i do for fix this problem?? thanks

should work if it is a "unlocked" phone...rather should work all over world.
Changing radio is for totally different thing... reading above seems like you are not able to use your Italian SIM at all in your TMOUS HD2

Not sure if this is your problem ,but when traveling out of the US and in some cases in the US I have to force my HD2 to change networks back and forth to get it to work correctly.
Good Luck

Related

bad reception on dutch T-mobile network - need to upgrade?

There are a lot of dutch P3300 or MDAC3 users that seem to have problems with the reception. I myself have this problem as well and even whenh I have all bars for reception on my MDA get the voicemail when I call myself.
If I then call "Outside" for examply my voicemail, the problem is solved and the phone rings when I call it. It seems some kind of weird sleep mode ???
Are there any dutch mobile phone users that had the same problems and fixed it by upgrading their rom?? If so, which ROM did you install?
Almost all T-Mobile users in Holland have this problem. The problem is known to both HTC and T-Mobile, and they are apparently working to find a solution.
Some people have even gotten temporary replacement phones (such as a Vario) until the problem is solved.
OK, so it is the T-mobile network that causes the problem.
This means that if I would go to Vodaphone or KPN the problem would be solved?
As I understand it, yes.
I have a regular P3300 on Telfort/KPN and don't seem to have reception problems.
OK,
I know enough.... I will cancel my subscription with T-Mobile and will go to KPN
hmmm. ok. Why post it here when this problem has broadly been discussed on the tweakers.net forum?
anyway, you know that there is no solution for the T-Mobile network.
bonkey said:
anyway, you know that there is no solution for the T-Mobile network.
Click to expand...
Click to collapse
Yes there is..... KPN in this case
I have already aclled t-mobile to cancel my subscription and have opened a subscription on KPN network
I have unlocked my MDA and will install a different ROM and run it on this network
I guess it is too late, but are you using the T-Mobile MDA Compact III?
I am using T-Mobile (Netherlands) with the HTC P3300 English version and I am getting better reception than ever did with my last phone & carrier.
I've even had great reception in the middle of Hornbach
Maybe it has something to do with the actual phone and not the provider
Bad reception
I have the same problem with the MDA compact 3 in combination with T-Mobile. I understand that you changed from the dutch version to the english version. Can you explain me how to do that.
Thanks in advance
Turbo Mc Quack said:
I have the same problem with the MDA compact 3 in combination with T-Mobile. I understand that you changed from the dutch version to the english version. Can you explain me how to do that.
Thanks in advance
Click to expand...
Click to collapse
I unlocked my MDA via IMEI.co.uk and afterward I first installed the official Dopod Rom followed by the Powermap ROM. Since then I don't have any problems.
I figure that this is because both the roms use a different (higher) radio rom version then the T-mobile ROM
same problem
Turbo Mc Quack said:
Can you explain me how to do that.
Click to expand...
Click to collapse
already explained... silly me
T-mobile and P3300
I have a connection from T-Mobile and the network is good with P3300.No complaints

NewZealand Vodafone SimCard not working ...

Hey guys,
I finally got my P3600 send over from Europe ... (none branded HTC Version... so no Vodafone Lock or so) However, if I insert my German SIM it will be recognized, but if I do the same with my NewZealand Vodafone Prepaid it jsut tells me that there isn't any SIM inserted Both Sims work fine with my German Nokia so I am not sure what the problem is.
Does anybody have a similar problem or know how to fix this?
help really appreciated
Rodpacker
rodpacker said:
Hey guys,
I finally got my P3600 send over from Europe ... (none branded HTC Version... so no Vodafone Lock or so) However, if I insert my German SIM it will be recognized, but if I do the same with my NewZealand Vodafone Prepaid it jsut tells me that there isn't any SIM inserted Both Sims work fine with my German Nokia so I am not sure what the problem is.
Does anybody have a similar problem or know how to fix this?
help really appreciated
Rodpacker
Click to expand...
Click to collapse
Hi rodpacker
Welcome to the short list of members with a P3600 in NZ
Unfourtunatley I can't help you at the moment, I have a VFNZ OnAccount SIM that works fine, I guess I could try out my missus PrePaid SIM if you still can't get it to work after a couple of retries.
If you live in Auckland you could rock into CoolMobile or ETown, they were selling P3600's for a while and may have come across issues with PrePaid SIMs.
Not that it would make any difference, but do you have a SIM2 or older SIM card, and what size KB is it? Also I presume you have credit on it....
I had a similar problem when attempting to use my old China Mobile SIM, and got it sorted by getting the later version SIM card.
hm, good to hear that there is some others
I got a vodafone prepaid I bought like two months ago....Not sure which version it is. It says 128k and 3G on it. Does that tell u guys anything?
thanx heaps for ur help...
and jep I am in Auckland. Although got two p3600's and gonna sell one of em soon ... brand new!
How much where they when they were sold over here?
cheers
Rodpacker
tried another prepaid .... still no luck
last night I thought I might have to unlock my phone and it wasn't unlocked as I thought, however after ur message concerning NZ SimCards I doublechecked again and after using a German Medion Simcard, that worked I tried a UK O2 prepaid and that worked as well...I even got roaming going...So I guess I can save myself the hazzle of reunlocking the device...
Now could u maybe give me some more hints on the problem with NZ Vodafone Simcards?
thanx
Rodpacker
Hi rodpacker
A 128k 3G SIM should work. Have you tried your new SIM in another phone to make sure it's not a dud?
The P3600's were going for around $1200-1300 (NZD). Not sure why they stopped selling them (maybe because they wern't selling ). I got mine imported from the states for $800NZD delivered in box with warranty, so that's what you would be competing with to sell your spare.
jep card is working in my other phone atm ...
thanx for the price info...
good to know. Still busy skinning mine with the iphone skin and ipod player...since touchFlow isn't out for our model yet... will go to those shops u were talking about tomorrow
cheers
Rodpacker
Hi Rodpacker,
Sorry for my english..
about your problem, I remember a forum with a boy with similar problem...Can you try to speak about your (NZ) vodafone customer service. If i remember well the cust.serv unblocked a sim...
If I have not understand your problem, sorry
Bye
I think I'm about the only one who actually bought a P3600 retail in NZ, at the time it would have cost more to get it in from overseas...
But I'm probably not much help, my SIM is also on account - and is an ancient one as well! Was one of the original SIMs before the days of SIM2...
What radio version does your one have on it? Go to Start->Settings->System->Device Information to check. I've had issues with one of the later radio versions (1.46.x) in NZ, accepted the SIM ok but couldn't receive any calls. Currently using v1.38 which seems to work ok.
The radio ROM talks to the SIM, so this could be the issue.

Cruise with region lock?

I was in HKG few weeks ago and bought 3 mobile phones (HTC Cruise, Sony Erickson S500i and Samsung E528) in a local electronic store, so they should be unlock and unbranded.. All three works perfectly in HKG with local prepaid and contract SIM of different company.
Now lets concentrate on the HTC Cruise after all this is the Polaris forum.
I then went to Malaysia and Thailand, cruise worked with a local SIM without any problem. Now I am back in Germany and cruise works fine with my 10 years old Vodafone prepaid card, but doesn’t work with my one month old Vodafone prepaid card, it display a message saying something like “sim card is missing ….” (sure the sim is in). I called Vodafone but they have no idea and keep sending me a new replacement sim card, I now have 2 replacements but both doesn’t work (works with my old phone though, so SIM has no problem).
I then brought the phone to office and tested with my colleague sim cards, one was contract Vodafone and the other was contract T-COM, again, both doesn’t work.
Are there anything call region lock or something like that? Why it works in Asia but not in Germany? Why the 10 years old Vodafone SIM card is okay but all new SIM not? Actually except the Samsung, SE S500i has exactly the same problem.
I really don’t know what to do now, can someone in here please help me out?
Thanks!
HTC Cruise
Windows Mobile 6 Professional
CE OS 5.2.1623 (Build 18129.0.4.5)
ROM version: 1.27.831.1 WWE
ROM Date: 01/10/08
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04W
warrior2010 said:
I was in HKG few weeks ago and bought 3 mobile phones (HTC Cruise, Sony Erickson S500i and Samsung E528) in a local electronic store, so they should be unlock and unbranded.. All three works perfectly in HKG with local prepaid and contract SIM of different company.
Now lets concentrate on the HTC Cruise after all this is the Polaris forum.
I then went to Malaysia and Thailand, cruise worked with a local SIM without any problem. Now I am back in Germany and cruise works fine with my 10 years old Vodafone prepaid card, but doesn’t work with my one month old Vodafone prepaid card, it display a message saying something like “sim card is missing ….” (sure the sim is in). I called Vodafone but they have no idea and keep sending me a new replacement sim card, I now have 2 replacements but both doesn’t work (works with my old phone though, so SIM has no problem).
I then brought the phone to office and tested with my colleague sim cards, one was contract Vodafone and the other was contract T-COM, again, both doesn’t work.
Are there anything call region lock or something like that? Why it works in Asia but not in Germany? Why the 10 years old Vodafone SIM card is okay but all new SIM not? Actually except the Samsung, SE S500i has exactly the same problem.
I really don’t know what to do now, can someone in here please help me out?
Thanks!
HTC Cruise
Windows Mobile 6 Professional
CE OS 5.2.1623 (Build 18129.0.4.5)
ROM version: 1.27.831.1 WWE
ROM Date: 01/10/08
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04W
Click to expand...
Click to collapse
Hello warrior2010,
Did you put an other OS like the one from bepe on your Device?
Did you tried already to upgrade the newest Radio Version?
Radio Version: 1.58.25.14
(just keep atention to upgrade your radio flash first oli's hard spl!)
Roman
Hello Roman,
Thanks for taking time to read through my problem and ur advise.
The ROM on my cruise are still the original, this is my very first pda phone and therefore am a bit nervous to perform the upgrade, but do u think flashing the rom or radio version would help? I bought this phone because of the gps but sadly, this phone comes with MapKings and it only have Asian’s map, no German map , so if it doesn’t work with the new sim card then it is really a piece of expansive junk for me.
Thanks once again for ur help.
warrior2010 said:
Hello Roman,
Thanks for taking time to read through my problem and ur advise.
The ROM on my cruise are still the original, this is my very first pda phone and therefore am a bit nervous to perform the upgrade, but do u think flashing the rom or radio version would help? I bought this phone because of the gps but sadly, this phone comes with MapKings and it only have Asian’s map, no German map , so if it doesn’t work with the new sim card then it is really a piece of expansive junk for me.
Thanks once again for ur help.
Click to expand...
Click to collapse
This my 2c worth:
1) I see that all the SIM cards you have tried in Germany are "contract" or pre-paid. Were the "local" SIM's you used in Asia also contract or pre-paid, or open ? My thought is that it is the telco carriers that are applying a lock, not the PDA. Perhaps try an "open" SIM ... if this is too expensive in Germany, then I suppose you need to approach the telcos with some persistence. This problem of telcos deciding which device and software you may use is becoming a world-wide big nuisance. It's like buying a car and then having the oil companies tell you what vehicle brand and accessories you may have !
2) MapKing is an Asian program and of course only maps Asian areas. Perhaps you need to decide on a European sat-nav program
Thanks ianl8888,
What is “open SIM”? The “contract sim” that I used in Asia and tried in Germany are from my friends who have a contract with a mobile phone operator; the prepaid card that I used in Asia was those I bought at local 7-11 stores, they all works fine.
What is telco? Telephone company? I call my prepaid card company (Vodafone) several times, all operators that I spoken to said that they have never heard this before, they said if sim lock then I would have another error message, every time I called they ended up sending me a replacement which is still not working.
Yeah, I know that Mapking is an Asian company but didn’t realize that they don’t have European map. By the way, I have a tomtom on my PDA, do u think that version works on Cruise as well?
Thanks once again!
Hello again,
Here in Europe I tried a lot of Navigation SW,
In my point of view I prefere the IGo 2006/ 8 when it is comming out
(Very easy to use and quiet good new maps)
The second I have is the new Navigon 6
(it uses a lot of instant memory, but with the cruise your are save on this behavor)
I think you should go for an upgrade. The rom you have is not the newest one and has a few old drivers.
1st upgrade Oli's Hard SPL (Very important and you must check after thu upgrade at the Colored splash screen to have it on the right version)
http://forum.xda-developers.com/showthread.php?t=351964
2nd then Upgrade OS to (for example bepe it is very stable)
http://forum.xda-developers.com/showthread.php?t=369310
3rd upgrade Radio Rom to the latest version
http://forum.xda-developers.com/showthread.php?p=1967089
Okay, I think I will give it a try this weekend, but once again, do u think that the os is the source of my problem? My phone is actually very slow and for a person like me, who only used normal mobile phone in the past, the speed of making a normal phone call on this device is difficult to get use to, and the device is somehow very unstable, I have to perform a soft reset almost every second day, after a while the device doesn’t response, e.g. few hours ago, after making a phone call, I pressed the on/off button briefly to put it to sleep, but then it never wake up again . I want to do hard reset but not before I got all data backup.
Thanks once again to all your help and good night!
Hello,
You are right ... original roms are not very stable ...
I run bepe's rom and its very stable ... I reset my device only for upgrades for the moment.... Bepe's rom is stable like a rock and with the taskmanager you can easy manage it.
For databackup take the pimbackup.... it's a very good tool and free!
http://www.dotfred.net/default.htm
Have a good evening
Roman
Your ROM seems to have a different version from those "Shipped ROMS" posted here so make sure to back it up first before doing any "Flashing".
thanks! I do realize that I have a different version ROM (lower version, I think) than most people in here have and I wonder is it because of Asian version?
Backup the original ROM? That would be great, but how?
I called the sales woman in HKG and she mentioned that some sim card might have different voltage and that might caused the problem that I have. Then I searched this forum and did find some posts mentioning this, but I still haven’t found a solution yet. Any idea?

About using the 3G in Canada for Fido

Hi guys i have looked through alot of threads and i couldn't find the info. Basically i bought a HTC HD2 from Hong Kong back into Jan. Recently i have apply a data plan which i really want to use but i've tried every setting from either my service provider(fido) or from the people online but i still can't get it to work. I called HTC a couple times and i've told taht there's no way around since they said the GPRS bandwidth doesnt match the on in North america. Does anyone knows if it's true? And is there another way to take around? my 1 last question would be does changing the ROM, firmware, radio would help? Thank you so much for every input from you guys!
kwan_s said:
Hi guys i have looked through alot of threads and i couldn't find the info. Basically i bought a HTC HD2 from Hong Kong back into Jan. Recently i have apply a data plan which i really want to use but i've tried every setting from either my service provider(fido) or from the people online but i still can't get it to work. I called HTC a couple times and i've told taht there's no way around since they said the GPRS bandwidth doesnt match the on in North america. Does anyone knows if it's true? And is there another way to take around? my 1 last question would be does changing the ROM, firmware, radio would help? Thank you so much for every input from you guys!
Click to expand...
Click to collapse
From what I understand, it is true. The Touch HD2 you bought physically cannot use the 3g band in any network in Canada. I dont' think this is a software limitation, but a hardware limitation so there is nothing a ROM upgrade can do.

does the htc hd2 work on mexico???

i want to send my sister this phone and i want to make sure it works in mexico.
also i want to make it only android, it has windows mobile but i can make it android but i always have to keep the phone on. XP
hi, im from México and i have a T-mobile htc hd2 fully operable on Telcel but you need to do a carrier unlock there are some sites where you can buy the code, just to get the phone working on México Carriers (telcel, movistar and unefon) the only thing that will not work is 3g cuz in méxico the baseband is different so you cant use it anyways you can use EDGE plan (you need to configure this)... thats for the usa version of htc hd 2 T8585 anyways no doubts it will work just fine i recommend you to use windows mobile 6.5 cuz if u sister shut down or take the battery off to put the chip it will reset and back to winmo 6.5 unless she know how to boot android hehe, pm me if you need help (english and spanish) k cya ^^
It does work if the phone is unlocked. Just make sure the carrier is GSM. Will work with Telcel but only in 2G bands, won't work in 3G.
You can't make it Android only because at this time there's no way to flash the NAND to Android. Everytime that she turns off the phone It's going to start in WM
Sent from my HTC HD2 using XDA App
ok then, yea well i guess ill see what happens then, and that kinda suck that u cant keep andriod. XP i own an evo but my dad either wants to send an iphone to her or a htchd2 XD thanks for the help.
Hey I have the same doubt... I want to buy an hd2 but idk if it will fully work here in mexico! and so mexico doesn't have 3g wow we suck!!
In mexico works HD2 tmobile just unlock it before or buy it unlocked, don't work the 3g, if you want 3G work buy the Telstra version that support the 850 frequency, but is more expensive.
htc hd2 works
hello i have one HTC HD2 LEO working with telcel...
also i have just run android froyo but after rebooting comes back to WM there is a cople of apps that can make android to run after booting i will post links here...
but i want to warn u because after i rebooted HD2 i cannot install anymore apps because of a certificate problem i am getting an error that cannot instal .cab because is not a trusted certificate and also cannot run android
soft reset doesnt help...there is a couple links that says to resolve that but instead to resolve it now i cant sync outlook
i want to make a hard reset but i am afraid that i am going to loose unlocked feature and doesnt accept anymore SIM from telcel!!!
any help?
mann wow im kinda sadd about that... i have an htc hd2 from tmobile and whats makes me kinda sad is that we cant use 3g here... i mean we have 3g here now but i mean only EDGE for the tmobile version that really suxx guys
hey i know this post is kind old, but does anybody have the setting for the htc hd2 for telcel?? thanx
pandemoniumsax said:
hey i know this post is kind old, but does anybody have the setting for the htc hd2 for telcel?? thanx
Click to expand...
Click to collapse
Telcel Internet
APN: internet.itelcel.com
Username: webgprs
Password: webgrps2002
the t9193 will get 3G with those settings, the t8525 EDGE only.
Certainly yes!
I was in Cabo first week of March and my phone roamed to Movistar in San Jose Del Cabo and Telcel in Cabo San Lucas without a problem.
Or, you could just buy a sim for either prior to going and set yourself up once there.
optimaljam said:
i want to send my sister this phone and i want to make sure it works in mexico.
also i want to make it only android, it has windows mobile but i can make it android but i always have to keep the phone on. XP
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Click to collapse

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