Database Users

In stock at Expansys

Website has just updated 100 in stock

Priced at £524.99 inc Vodka and Tonic

mine was today Ships​

....but £28 cheaper at SuperEtrader. Wish I was on commission for that lot - lol.

Ordered one on T-mobile contract £35 month which includes 700 Minutes,Texts,1GB Data £99.99 for the phone and ported number over very nice cant go wrong

but i thought it was exclusive for orange

vafanculo13 said:
but i thought it was exclusive for orange
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Well no, other site`s etc are just bundling a phone and a contract together and are sim free.

Expansys can be so overpriced. It's a very offputting website.

SingaporeAirlines said:
Expansys can be so overpriced. It's a very offputting website.
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Better deal than what orange are supposed to be offering. other sites are putting there prices up already
But i do understand what you mean.

It's in-stock on the UK website, but the USA website is awaiting shipment next week around the 12th or 13th from the UK wharehouse.
I pre-ordered mine from the USA website today.

Hi!
I telephoned Expansys at 2.30pm today, UK time, and they said NOT in stock, expected tomorrow.
So I bought from Clove, delivery tomorrow
Ofiaich

I would rather get it from CPW or Play.

Phoned CPW today whilst at work. They said it's not even loaded on their system.
Although it was obvious, when I raised the prospect of upgrading through them but them getting the Touch HD from their mobiles.co.uk partner, they said no.

SingaporeAirlines said:
Phoned CPW today whilst at work. They said it's not even loaded on their system.
Although it was obvious, when I raised the prospect of upgrading through them but them getting the Touch HD from their mobiles.co.uk partner, they said no.
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Thanks for that as this saves me a call.
It's in their new catalogue for November, so hopefully soon.

I ordered mine from Clove, UK. I live in the US. They shipped mine yesterday and It already came to the US and got stuck in the Customs for clearance. I was hoping to get it today... But I guess I will not get it until Monday or Tuesday now....
I HATE this waiting... so close, yet not in hand.

I received a email comfirming from expansys that they have shipped my Touch HD, looking at the tracking status I will be receving this early morning tomorrow...... Man can't wait any longer it been month since I pre-order my touch HD
Too happy!!!

Did you guys notice?? Yesterday Expansys and a few more webstores upped the price of the HD!!! Bastards...
They did the same when the Touch Pro got out.

Need another source
Okay yesterday I attempted an order from Expansys. Now on the website it looked as if they had more then enough in stock. After placing my order and validating credit card shipping stuff, I found out from their customer service that most of the first shipment went to back orders. So now I'm stuck waiting for the next shipment which can be from Friday til another week or two.
So I ask....Where can I order this device from and plan to get it by this Saturday ... MN USA? Again, If I was to order it right now somewhere ... where would it be that will gurantee arrival before this weekend?
Please Help

Bump.........

Mine was suppose to be here today but Fedex decided not to honor the next day air I paid for. Should be here tomorrow

Purchasing Hero from Expansys

I purchased a Hero on T-Mobile 2 weeks ago and after no replies to numerous emails and been fobbed off on the phone I've still not received it. I've received a couple of auto emails saying that they've had problems getting hold of T-Mobile SIM's hence the delay with promises of dispatches. I've used Expansys in the past and they've usually been pretty good. Anyone else have problems with Expansys?

Are you not buying the phone unlocked...therefore you should have your own SIM...? What do they need of T-Mobile's SIM? Sounds like some bogus response too me.
I was going to buy from them but hear complaints of customer service so went with Clove instead. They were courtious, quick in replying with any questions I had and I think maybe cheaper than Expansys.
Maybe you can can cancel the order with them and order via Clove. Just a thought.

I just bought two more heros from expansys yesterday.
They shipped them today. I would certainly buy from them again. They're also cheaper than clove with 330 UK Pounds.

Bought my unlocked white Hero from Expansys. I had no problems, the customer service was great and delivery really fast (less than 2 days from UK to Estonia).

Though its the HTC Unlocked version I purchased it on a T-Mobile contract.

Expansys
Also bought 1 unit from Expansys and everything went fine.
I complained for not getting any vouchers (as UK residents do) and never got an answer from them. Will remember that the next time I practice my early adopter skills.

aaasilva said:
Also bought 1 unit from Expansys and everything went fine.
I complained for not getting any vouchers (as UK residents do) and never got an answer from them. Will remember that the next time I practice my early adopter skills.
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You only get the voucher 14 days after purchase:
http://www.expansys.com/i/mktg/htc_hero_voucher_promotion_tsandcs.pdf

slimfady said:
You only get the voucher 14 days after purchase:
http://www.expansys.com/i/mktg/htc_hero_voucher_promotion_tsandcs.pdf
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Not in my case...I bought it as Portuguese so I'm not entitled to have any vouchers. Expansys is a case closed for me. Will buy things in England from now on.

have a lookat handtec.co.uk; bought my Hero sim-free from there, and buy all my Garmin GPS there, too. great prices, great service, no personal connection etc, etc

I ordered my brown Hero from Expansys on the 30th of July at around 14:00. I got it at around 10:30 the very next day. Talk about extreme delivery...
DHL was the deliverer.
I am gonna order more stuff from Expansys in the future...

I pre-ordered mine through Expansys and had no major problems with delivery to Australia. The only minor problem I had was that I had to wait for their hong kong warehouse to get stock from the UK before it was sent to me, so other who ordered theirs through Clove or Handtec got theirs a few days earlier. But now that they're available in many places it shouldn't be a problem...

I've used them 3 times in the past. First time no problem, second two times a total nightmare with - i'll go as far as - bare faced lies.
If they have it in stock, or its a general availability item its fine. If its a pre-order, there's a huge stock shortage or some sort of release date that's not fixed they are a total nightmare. They play alot of tricks with their stock saying its in stock when it isnt, and give you silly excuses why it was delayed and promises of 'it will be shipped tommorow'. They also hike their price when they know its low availability. The second two times I was close to paying their elevated price and getting the phone upto 1 week after other stores had it for less!
(Clove is very good btw)
I would never ever buy from them again, just out of principle.

Got mine from Expansys, great customer service, no issues at all.

kam187 said:
I've used them 3 times in the past. First time no problem, second two times a total nightmare with - i'll go as far as - bare faced lies.
If they have it in stock, or its a general availability item its fine. If its a pre-order, there's a huge stock shortage or some sort of release date that's not fixed they are a total nightmare. They play alot of tricks with their stock saying its in stock when it isnt, and give you silly excuses why it was delayed and promises of 'it will be shipped tommorow'. They also hike their price when they know its low availability. The second two times I was close to paying their elevated price and getting the phone upto 1 week after other stores had it for less!
(Clove is very good btw)
I would never ever buy from them again, just out of principle.
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100% correct. It's the "early adopters" nightmare.

bought mine from expansys, very good and fast service delivered within 2 days Uk to Middle East.

and just now i received my voucher as well
HTC said:
Dear HTC Hero Customer,
I really hope you are happy with your new HTC Hero. When purchasing the phone you qualified for £30 eXpansys vouchers to spend on accessories for your new phone.
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My only regret is why not give vouchers to all customers and why not answer their customer's complaints...why...

I wonder if there's any support issues with HTC buying the brown model in the UK; that's not an official UK model, right? Only the white is available sim-free, officially?

Car phone warehouse sells brown in thier high street shops. And the pink one (yuk!)

aaasilva said:
My only regret is why not give vouchers to all customers and why not answer their customer's complaints...why...
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Expansys UK - when they are good they are very, very good but when they are bad they are horrid!

Nexus One shipped to the UK.

Has anyone on this forum had a nexus one sent to the UK? I am very interested in buying one. How much did it cost with and without the optional UK charger. I am getting it sent tot he north east. Also how long did it take? Also if anyone on this forum came from an iPhone 3GS how did the battery life compare?

ste1164 said:
Has anyone on this forum had a nexus one sent to the UK? I am very interested in buying one. How much did it cost with and without the optional UK charger. I am getting it sent tot he north east. Also how long did it take? Also if anyone on this forum came from an iPhone 3GS how did the battery life compare?
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Ordered ~ 3pm on Wednesday, it arrived at ~ 9am Friday morning. Ordered early-mid Feb ~ 10th iirc.
374 was charged to credit card (didn't get the UK charger) but yet to have a form through for import from DHL.
Wouldn't bother with the extra charger tbh, they can be picked up cheap enough in the UK.

As above. Mine cost me £373 (phone inc delivery) and my bank charged me £10 for the conversion - total: £383. I ordered it around teatime last Wednesday and it was delivered this Monday. Not got the vat bill in yet.
Didn't get the charger as it was $19.99 + uk vat. I got one for the HD2, from amazon, at £4.95 with free delivery.

Mine (without rip off charger) cost £412 including taxes.
Ordered on a Tuesday eve, received on the Friday.

ste1164 said:
Has anyone on this forum had a nexus one sent to the UK?
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Yep ordered on a Sunday night, delivered to my work address (about 1.5 hours north of London) Weds lunchtime, cost £384.81 with charger, no tax bill yet.
Battery life compares well with iPhone 3G, Magic, G1, better than Palm Pre with 1400 extended battery. I am planning on getting the dock when it comes to UK stockists for when I'm deskbound at work (I listen to music most of the day), but I've always done so regardless of phone.
Works well on O2 too.

Mine also came at around £410 including VAT. DHL will charge you separately for the VAT, but the bill won't arrive until about a month later. You might get lucky and DHL might not send you the bill, but I'd set aside the money as it seems the very first UK buyers at release were mainly the ones that got away with the VAT.
Even with the VAT inclusive, totalling £410 it's still alot cheaper than buying from expansys.com which is going for £599 as of today with 7 in stock according to the website.
Edit: You could wait another month and get it on contract with Vodafone if you don't want to pay for it unsubsidied. Or preorder the Desire instead on expansys for £439

ordered mine on a Sunday evening, the phone arrived the following Friday morning as it was slightly delayed at customs.
At the time I paid $577 which worked out to be £386 for the phone including UK charger and delivery charge.
I finally recieved the VAT bill this morning quoted at £60.17.
So all in all toatal costs = £446.17

Lol, YMMV...
I ordered two from the US, first never shipped, PayPal refund (direct from seller) after 11 days. Ordered second (different seller) and an empty box arrived three weeks later (express shipping). I believe it was stolen at customs. Under insurance claim.
Third time I just ordered it from a UK seller, +£50 but I got it in three days, no VAT letters to worry about and no customs delays to concern me.
I wish you all better luck than me. Every attempt I made was with an eBay "Power Seller" with good (recent) feedback for the same product.

So you paid £50 more, and it took 3 days to arrive? Might just as well have bought it from Google
There are no customs delays, DHL take it straight through and invoice you for it a few weeks later. At least that way you get a warranty.

@Rusty!:
I'm not sure I understand your point. Google weren't selling it directly outside of the US when I got mine. Or did you mean something else?
There's no way I would have received it from the US in three days anyway, customs or otherwise.
I have a guarantee, direct with HTC for 12 months.
Could you clarify what you meant?

djmcnz said:
@Rusty!:
I'm not sure I understand your point. Google weren't selling it directly outside of the US when I got mine. Or did you mean something else?
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Google have been selling directly to the UK from Day 1 - I ordered mine then to the UK
djmcnz said:
There's no way I would have received it from the US in three days anyway, customs or otherwise.
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The majority of the phones shipped to the UK are delivered within 3 days of order. Once dispatched in the US they are usually delivered in UK the next day!
djmcnz said:
I have a guarantee, direct with HTC for 12 months.
Could you clarify what you meant?
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All the phones direct from google have a warranty with HTC in the UK

djmcnz said:
@Rusty!:
I'm not sure I understand your point. Google weren't selling it directly outside of the US when I got mine. Or did you mean something else?
There's no way I would have received it from the US in three days anyway, customs or otherwise.
I have a guarantee, direct with HTC for 12 months.
Could you clarify what you meant?
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Since this is a 'shipping to the UK' thread, I have assumed you are in the UK. To address your points/clarify what I meant:
Point 1: Google have shipped to the UK since day of release, so dunno what you're on about.
Point 2: I ordered mine late Tuesday, and received it Friday. I think it's fair to count that as 3 days.
Point 3: No you don't I'm afraid. Read the warranty statement, it's first point is that the warranty is non-transferable. HTC already know which Google account ordered the phone, and it wasn't yours.
So what I am saying is you would have been better off in pretty much every way ordering from Google. Still, doesn't matter now can't undo it... both worth mentioning to make sure others get the best deal.

Thanks for the clarification guys, although I wasn't seeking the criticism you so quickly offered!
I'm (ultimately) happy with the course of action I took and the price I paid.
I don't wish to start a debate but you're wrong on the warranty; under law warranty transferability doesn't apply to the retailer/end user relationship, only to end user/end user relationships. As such, the first end user of the device has a 12 month HTC warranty, they can not transfer this warranty.
The retailer doesn't even need to be sanctioned or official as long as they selling original, unmodified goods.

djmcnz stated..
I don't wish to start a debate but you're wrong on the warranty; under law warranty transferability doesn't apply to the retailer/end user relationship, only to end user/end user relationships. As such, the first end user of the device has a 12 month HTC warranty, they can not transfer this warranty.
The retailer doesn't even need to be sanctioned or official as long as they selling original, unmodified goods.
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I think I agree (but don't know consumer law well enough..and am no lawyer)
Certainly in Scotland (where I am domiciled) any consumer matter (which a Nexus problem would be) can be handled by the local Sheriff Court if the consumer so desires.
Just because there are clauses in Google's contract doesn't make them right.
Ultimately it will be for a court/judge to decide what the situation.,,
However I'm sure Google & HTC will behave if a professional, competent & legal manner at all times and things would never need to get that far: Aye, right!! (2 positives making a negative..)
Cheers!
Lodger

Thanks for the replys guys . If i buy from google will i get a year warranty if anything goes wrong?

2 years warrany for us UK (and EU) guys. That's according to the website under tems & condition of purchasing. Assuming you don't start tinkering...
Zuber

If the phone did break where would I send it to in the UK to get it fixed or replaced?

ste1164 said:
If the phone did break where would I send it to in the UK to get it fixed or replaced?
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http://www.htc.com/www/support/nexusone/
Country Hotline Remark
United Kingdom +44-845-890-0079
Monday - Friday : 9am - 6pm
Saturday : 9am - 1pm
Think someone said the refurbishment centre in UK for HTC is based in Milton Keynes

Indeed it is. Turnaround time isn't too shabby either.

Expansys Experience

I feel compelled to share my experience of dealing with Expansys UK for ordering the Galaxy S2.
Its really been a very disappointing level of service, for anyone thinking of ordering from them then bare in mind that I ordered my phone on the 8th May when it was listed as in stock. A day or two later when I checked on order tracking it reported 11 days till stock. Over the course of the last 22 days their site has listed it in stock on a number of occasions and my tracked order status has changed repeatedly. Now I understand there is stock issues on the unit but be warned that Expansys 'stock' levels are misleading. I subsequently emailed them for an update which they failed to respond too, so today I called them for an update only to be told that even though I had ordered from the UK site that my order had been transferred to Australia (where I live) and that I must call that office for an update. So despite my intention of getting it early from the UK it appears Expansys is playing games with my order. I have now decided to cancel my order as I don't want to give this company my money. Let's see if Handtec can provide better customer service! Really terrible experience with dealing with Expansys, please consider carefully if intending to hand over your money to them.

Really terrible experience with dealing with Expansys, please consider carefully if intending to hand over your money to them.
Dealt with them in the past and will again .
jje

i posted this here already:
i preordered from expansys uk 19 march. still waiting. they dont reply to emails. expected date on order has been jumping up and down. website has said instock 100+ a couple of times and has now for the past 2 days (very misleading since even if its a bug, surely it should be fixed by now?!?)
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it is so annoying - especially with so many ohers getting theres form various places (including expansys us who are supplying polish uk models or whatever it is). i chose expansys for my preorder as id had good experiences before with devices/accessories. been very dissapointed with this purchase though. website has said 100+ instock for 3 days now

im looking to pick one up tomorrow. Whats the best website to order from for Canada???
Also, not to sound like a cheap ass but there was some discount codes to enter and i cant find them anymore.
Im just very carefull with ordering stuff online. Any help is appreciated.

We bought my wife a Desire S from Expansys last month. It arrived DOA. Instead of telling us they would take care of it, we were told to send it back to them and THEY would decide if it would be replaced or sent to HTC for repairs depending on the state of the packaging.
This makes me nervous, it sounds like they would only replace it if they could resell the defective unit. The box also contained an extra unused security seal for the packaging, which is strange. Why would HTC provide you with a way to make it appear the box had never been opened?
We decided we would be better off to deal with HTC directly rather than send it back to Expansys and have them decide what would be in our best interest. 6 weeks later and it is in for a second round of repairs and my wife has yet to have a full days use of the phone.
This is why Expansys didn't get more order a couple weeks later when the SGS II came out. I'll never buy anything from them again.

this is definitely worrying. I dont think expanys is getting my cash. The thing that bugs me the most is places saying they have stock and yet it takes a month to get your phone.
Handtec looks promising. Is this phone still selling out or can i comfortably order and the phone will be in stock ??

I ordered from Expansys Canada on Friday, and so far they haven't given me a reason to not like them. My order shipped within 8 hours of me ordering, and Fedex says it will be here by 5pm today, which I kind of doubt since the status is still at "Shipping info sent to Fedex". I ordered when there was 44 In Stock.
Funnily enough though, when I look at my order status and click on the link to look at the phone, it says it's not available anymore, but the phone is there with a different link. Just thought that was odd.

can anybody confirm handtec has stock available? I checked the website and it says yes but you can never be sure...

I ordered a while ago from Clove. The day after I ordered I noticed the site said they were out of stock. I started to cancel my order to order from Handtec and then noticed they were out of stock as well. Went back to Clove to cancel my cancel request, they asked me if my order was urgent, I told them it was and they shipped it right away.. Guess they had a few in reserve. Anyway my point is Clove has been great to me, very professional and courteous even when I was wanting to cancel my order.
Sent from my GT-I9100 using XDA Premium App

I've never actually ordered from them, but every time I try to get info from them they are "not the most customer service oriented". You have to give them credit for selling to pretty much the whole world though! I'm surprised there are none in Australia yet. Taiwan's Launch date is June 1.

Just to act as a counter-weight in this thread I thought I would post my experiences with Expansys...
Pre-ordered the SGSII early and got it delivered the 5th of May. They answered all my e-mails promptly and I had no issues with payment or anything else.
Have used them a couple of times before and never had any issues then either.

I ordered one from Expansys USA on Thursday with overnight shipping and received it Friday. I paid with my Paypal account and Paypal wouldn't let me apply the coupon that is available so my charge was $25 higher than it should have been. Within 20 minutes of ordering Expansys refunded the $25 without me having to contact customer service. I was pretty impressed with their service as a first time customer.

jeremy81 said:
I ordered one from Expansys USA on Thursday with overnight shipping and received it Friday. I paid with my Paypal account and Paypal wouldn't let me apply the coupon that is available so my charge was $25 higher than it should have been. Within 20 minutes of ordering Expansys refunded the $25 without me having to contact customer service. I was pretty impressed with their service as a first time customer.
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I ordered one late Friday.. Also went for the two day shipping. Being memorial day, I hope all goes well. Now I am all nervous. I also paid with paypal..
Sent from my SAMSUNG-SGH-I997 using Tapatalk

this thread is about expansys uk. the us site sounds like it has a lot better service and evidently has devices. you cant get anything out of the uk site

Brendo said:
this thread is about expansys uk. the us site sounds like it has a lot better service and evidently has devices. you cant get anything out of the uk site
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expansysy ain that good, unless u go to their hq i believe was in manchester?

I ordered from Expansys.ca this past Tuesday night (around 11pm) and the phone was in my hands on Friday 3 days later. I had no problems with them. In fact, I gave them my wrong expiry date and someone from customer service contacted me and I was able to fix it early Wednesday morning.
Everyone will have different experiences. Especially since Expansys is worldwide. Different areas may have different issues

I can only speak from my experience with Expansys US. I had no issues what-so-ever. The communication was great, and shipping was spot on. They were everything I require in a seller. I imagine if I needed to return the device it would be the same experience.

Sent them a couple simple questions via email since ordering a SG2 on Friday. No contact since then. Horrible customer service. Sent a cancellation email for my order a couple minutes ago and I expect a full refund. I'll follow up in the morning. I understand it's a holiday weekend but this is unacceptable.

You realize their office hours are Monday-Friday 8-6pm right? Why would they respond if they are off for the weekend, especially on a holiday. You have no reason to be angry at them.

Expansys USA has been great as far as my order for the GSII went. I ordered on the 16th, shipped on the 24th and got it on 26th. No issues at all.

Where are people in the United States ordering the phone from?

I see a lot of people in the UK ordering the Note from the german amazon site, what places are people in the United States ordering the phone from and for what price? I wanted the nexus prime but this looks like it may be an overall better device, not to mention its available now and has a sd card slot which I wanted.

Negri Electronics, ~$800 US with 2nd day shipping and $35 off promo cert.
I initially wanted a prime too, but it was more for the hardware than the software (which the Note will get eventually), and the note's got better goods.

I'm always wary of ordering from Negri, plemix..etc. I just wait for it to get to Amazon.com or Newegg.com at least they have return policies on the devices. If you order from one of those NY web retailers your pretty much SOL on returns.

looks like its on backorder on negri, I thought I saw people paying $700 for the phone? I would love for it to show up on amazon.com

Handtec, paid $723, they shipped it overnight

PolishDude said:
looks like its on backorder on negri, I thought I saw people paying $700 for the phone? I would love for it to show up on amazon.com
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Yes and also on BO in mobilecityonline

inurb said:
I'm always wary of ordering from Negri, plemix..etc. I just wait for it to get to Amazon.com or Newegg.com at least they have return policies on the devices. If you order from one of those NY web retailers your pretty much SOL on returns.
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Negri has a return policy right on their website...
Sent from my GT-I9100 using xda premium

I love Negri...bought 3 high end phones from them over the last 3 years. Not a single problem with returns, etc. Sorry I waited a day late to get my order in.
I found 2 places locally (Chicago area) who "said" they are getting them by Friday...we'll see!

I just bought through handtec @ $776 Canadian. US and Canadian dollars are pretty close right now, might be like $769 USD. 2-4 day shipping with Fedex to North America. They are getting more stock and shipping Friday the 4th, apparently.

Unlocked Mobiles.com
I just ordered mine last Friday, Oct 28th from Unlocked Mobiles.com and they shipped the same day. Total Cost £504.15 = $807.72! Very good about tracking and notification. Tracking shows my phone in New York, I should have it by Friday this week!

I ordered from Negri on Monday, its suppose to be in texas tomorrow. But the guy stated it was shipped Tuesday but did not have tracking number. But I kept asking and it looks like he was on back order but shipped today for tomorrow delivery. Even though I paid for 2 day delivery so he kept to his promise of the date for delivery.
Spent more than I wanted but thats fine if shows up. I had previously ordered with Expansys and they played a lot of games with my order so I canceled with them and went to Negri. But I just got an email from Expansys stating they have them in stock ready to ship. But somehow I do not believe them. There were others that received units from them. Use at your own risk.
Negri seems to be on the up and up, As well it seems there is one person that I kept dealing with on chat and email. So it might be a single guy running the site. So far he has kept to his promise and that means a lot when trusting a unknown website.

inurb said:
I'm always wary of ordering from Negri, plemix..etc. I just wait for it to get to Amazon.com or Newegg.com at least they have return policies on the devices. If you order from one of those NY web retailers your pretty much SOL on returns.
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They have return policies, that said I've never used them before, so I've never had to return anything to them. Generally I'd agree with you, the big web stores feel better, but lots of people here have used negri before with positive feedback.

Handtec seems to have the cheapest price I've seen. Anyone order stuff from them? Any bad experiences?
http://www.handtec.co.uk/product.php/5504/samsung-galaxy-note--16gb--sim-free-unlocked-

mclife said:
Handtec seems to have the cheapest price I've seen. Anyone order stuff from them? Any bad experiences?
http://www.handtec.co.uk/product.php/5504/samsung-galaxy-note--16gb--sim-free-unlocked-
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i ordered from handtech yeterday...hoping for nov 4th ship date.