Strange bug (freeze when call + restart) :( Please help... - HD2 General

Hello Guys,
I am posting here because I have this strange bug for a couple of weeks now.
I'm hoping someone had the same bug and could identify where it comes from. Or which app may cause this?
* Sometimes, when I want to make a phone call, my HD2 freezes.
* It apparently makes the phone call, but the screen is blocked, I can do nothing, and I cannot hear the callee. I cannot end the phone call.
* The callee can hear me.
* After 10 seconds my HD2 shuts down by itself and restarts automatically.
* Everytime it restarts this way, the Time is changed and is wrong.
It happened to me around 10 times already.
If any one of you had the same bug and could help this would be greatly appreciated.
Could any third app cause this. Actually it happens even if no application is running!
Thanks in advance.
My ROM is Miri WM 6.5.x v17.
Significant third party applications or Tweaks are :
Co0kie's Home Tab 1.8.5 and CHT Editor,
Ameba + Ameba Launcher + Ameba Settings
Kinoma Play, CorePlayer, Ruttensoft Cloudfiles,
AE Button Plus, SK Tools
Batti, Skyfire, CSMI,G-Alarm, SPB Time
Some Touch-X tweaks (power management, Wifi N, speed up scrolling, Opera max memory, smoothness, 6 tabs, etc...)
The problem is recent and the only apps I added recently are Ruttensoft and G-Alarm.

friendly bump

I've got the same problem on mine with Dutty's HG v.2.9 & 3.0. I've only noticed it on Bluetooth with a Motorola H17 headset... I've recently updated to HG 3.1 and will not use that particular Bluetooth anymore... Hopefully that fixes it

I have the same problem. This phone (hardware) is the best phone on the market but you know what. Windows Mobile frickin blows. I get so upset cause my phone always freezes and I have to turn it off and on, or even take the battery out.
I honestly may ditch this hunk of junk and get a my touch slide, that is how unhappy i am with this operating system. How anyone could like windows mobile is beyond me.

If it's any help I'm on Dutty's 3.1 HG, with Cookie's HT and Editor, with Microsoft Voice Command installed, Coreplayer, Omarket, Def's Taskbar, Chris middle lock screen slider, Total Commander and PHM installed... (with other things that escape me now)
I'm currently on a call on BLUETOOTH with the BlueAnt S4 right now and going on 16minutes and received 5 emails and checked the weather and played around on my home screen and it has not frozen at all... I honestly believe it may be the Motorola Bluetooth that is messing it up.
The only other thing it can be is my car stereo's USB connection for music might be corrupting it as well... we'll see about that
(17 minutes now!!! *CROSSES FINGERS**)

Lasabar said:
If it's any help I'm on Dutty's 3.1 HG, with Cookie's HT and Editor, with Microsoft Voice Command installed, Coreplayer, Omarket, Def's Taskbar, Chris middle lock screen slider, Total Commander and PHM installed... (with other things that escape me now)
I'm currently on a call on BLUETOOTH with the BlueAnt S4 right now and going on 16minutes and received 5 emails and checked the weather and played around on my home screen and it has not frozen at all... I honestly believe it may be the Motorola Bluetooth that is messing it up.
The only other thing it can be is my car stereo's USB connection for music might be corrupting it as well... we'll see about that
(17 minutes now!!! *CROSSES FINGERS**)
Click to expand...
Click to collapse
Scratch that... froze @ 20'00'' on the dot... frick

Thanks All for your answers and feedback.
I am not using Bluetooth. So I guess this is not the cause.
Apparently it is not ROM related (Miri roms are knows to be very stable and the problem also appears on Dutty's Roms)
So I have the feeling that it may be caused by a 3rd party application.
Ameba ? Co0kie's Home Tab ? I don't know...
I keep my fingers crossed. Maybe someone has the solution

There's a thread on the boards now about phone freezing/hard resetting and they reference Task29.exe...
I've not know about this and just performed it and put back on Dutty's Rom and we'll see...

S... It happened to me again this morning.
Don't know what to do. Could this Task29.exe. procedure really solve my problem? Gonna try.

Hi, in the past i've this problem :
when an incoming call, the phone freezes and suddenly forced to make a soft reset.
have you installed HD2 tweak?
For my part, this problem due the option of the phone's response time before an incoming call, it should not modify.
i 've done a hard reset because impossible to call or receive a call, even having given the option as original.
Perhaps, that would resolve you're matter

hi... same problem as here..
my phone restart once in coreplayer, next time in igo, next time in settings tab... i dont know what is it..
i flash back the stock rom ... but dont help...
i belive its not device bug or bad sector in phone...
maybe its can do same appl. waht we installed..
i think its can be chainafaier driver or leocpuspeed...
but its only id...

thanks for the feedback and tips.
actually i am not using BSB tweaks, Leo CPU speed or Chainfire driver.
so the problem probably comes from another application.

Are you using Microsoft Voice Command?
I'm racking my brain as to why mine can't make a call..
I've installed the STOCK ROM 1.66 and it's stable as all get out, but I've installed nothing else... and my phone just got done with a hour and fifteen minute conference call no problem

no, I didn't....
if only i could discover what creates the problem

freezing
Dont know if you have the same issue, i got mine sorted (shutting down fm radio properly and not just pulling the head set out) after reading this
http://forum.xda-developers.com/showthread.php?t=618621&page=2

Guys are you sure you have the right radio flashed?
I've had this problem too, and a new radio/reflash of the radio fixed it.

I flashed back to the stock telstra rom/radio and couldn't get past a call in 5 minutes

I flashed another Radio.
And so far the problem did not occur again.
May work . Thanks lonelykatana.

Unfortunately, the problem is still here.
I make a phone call and my phone freezes
Cannot believe I'm the only one

arturobandini, you are not the only one. I just got my HD2 4 days ago. I have gotten like 10 freezes already during calls. The phone wont let me unlock. This phone and with windows mobile must be the worst phone on the market. I cam from iPhone that thing has never failed me for 2 years. I HATE WM6.5 but i am stuck on T-Mobile for 2 years sigh...

Related

End call doesn't end call...

I have the 8525 with WM6 installed. About 1 in 40 times, the End Call option doesn't display that the call ended (on my side). I attempt to still talk to the other person but I can't hear them, though. After about 2 minutes later, it finally ends the connection. I must do a soft reset to temporarily fix it; the only drawback is that the most previous call isn't shown as being made.
About 1 in 80 times, the call attempts to be made, but doesn't connect at all. I try to End Call, but it seems to "freeze" the screen. The "Close screen" seems to help, as in 30 seconds the device finally quits trying to connect.
Another thing I noticed, after the phone freezes, the antenna signal drops to zero and then returns to about 2 - 3 bars of signal, about 5 seconds later. I'm not sure if that is the cause of the phone hanging, or not. Is there any kind of software to resolve this issue? It's really annoying! Thanks for any help!
is that a cooked rom or official? what's your radio version and carrier?
I'm thinking u need a different radio verson...(u must have hardspl to flash another radio version)...
I got the 8525 as a reconditioned from AT&T about 3 weeks ago. It came with WM5, and I had the above calling issues back then too. I then was informed on the boards here to upgrade to WM6, which I downloaded from HTC, via the AT&T website link.
As for programs, I removed the AT&T "bloatware" via the hard reset trick. Later, I installed S2U2, HTC Streaming Media, HTweakC2.1b, and the PTTFix software. One other program on the 8525 is OCN8 -- for my iBlue 737 Bluetooth GPS device. There are no other files that I can recall, except maps, songs, internet .jpgs, and (camera) pictures/videos.
Settings:
ROM Version: 3.62.502.3
ROM Date: 10/11/07
Radio Version: 1.54.07.00
Protocol Version: 32.86u.7020.23H
I do appreciate and try to understand all of the replies that I receive, and I do try to respond within a timely manner. I understand that people are busy and may have other careers as well. However, the thing that makes me pull my hair out is when someone starts to assist my problem, then just ditches the thread after my reply, without so much as an "I'm sorry, but I'm not able to solve your problem" at the minimum! Normally, I give a 48 hour window for the helper or any more helpers to reply before I get frustrated, but it's been way past that timeframe now!
I've noticed that phenomenon on 3 of my prior posts, each are on different subjects. It seems that after the first reply, no one but the original helper responds! If that original helper is busy, or just forgets about the thread, then I'm screwed over.
Sorry to rant, but I tried looking all over the boards for the best Radio program. All I seem to find is best ROMs, but not really Radios. I've seen 2 other Radio programs in signatures, but I'm not sure what one would be best for my purposes. I've seen mention of 1.47.30 & 1.47.00.10 in some members' signatures, but I'm hesitant to just "trial and error" one, for fear it would damage my device. I currently have the WM6 default 1.54.07.00 version, but it freezes up on making some calls and more often on ending a current call.
Anyone else for ideas or opinions on what Radio program to use? Please back up your opinion with facts when possible. I am not an expert on the device, just a new user who is afraid to ruin my investment.
Much thanks to all who read this post and reply to it!
Hi, just saw your thread & did not know U were still hanging....
I would try radio 1.48.00.00 first, then 1.47.00.10 or 1.50.00.00 if necessary. Seem's a lot of at&t users liked 1.48 from what I noticed (don't forget hardspl - use mrvanx guide in the Mobile 6 forum section)...
Here's the 1.54 thread with pro's, con's, and 1.48 at&t comments...
http://forum.xda-developers.com/showthread.php?t=334697&highlight=radio+1.48
galaxys said:
I would try radio 1.48.00.00 first, then 1.47.00.10 or 1.50.00.00 if necessary. Seem's a lot of at&t users liked 1.48 from what I noticed (don't forget hardspl - use mrvanx guide in the Mobile 6 forum section)...
Here's the 1.54 thread with pro's, con's, and 1.48 at&t comments...
http://forum.xda-developers.com/showthread.php?t=334697&highlight=radio+1.48
Click to expand...
Click to collapse
Thanks for the reply! I will do the hardspl first, then try to install the 1.48.00.00 Radio. I'll report back with details in a day or two.
My current Image Version is 3.62.502.3, and I am attempting to update it to 3.54.255.3.
I keep having errors while trying to install Radio Version 1.48.00.10 to my 8525, after opening RUU_Inside.exe on my laptop. I've even tried to install it from my microSD card, but I get the tri-color screen instead of the white background with text screen, shown in the online example. The 8525 ActiveSyncs to the computer fine, and the screen shows:
"Updating the ROM image on your PDA phone ...
Please do not remove the USB connection from the PDA Phone or launch any program during the update process.
Remember the operation will take about 10 minutes."
As soon as the above grey box pops up, ActiveSync drops after that box appears, then I get the following message:
"Error [260]: CONNECTION"
I've installed Hard-SPL v.7 onto the 8525 already. Not that it seems to make a difference, I believe, but other programs that are on it include: WMXL 8525 Keyboard Fix, S2U2 1.16, Resco Explorer 2008, PTTFix, MunduRadio, & HTweakC 2.1,
not sure, but did a "search" for error 260 & seems to be your pc usb port:
(use xda google search for any questions)
http://forum.xda-developers.com/showthread.php?t=368624
btw, u are using XP & not Vista on u'r pc.
My laptop has XP (Media Center Edition). I did a search as well, but it was dated back to 2007; I wondered if there was a newer fix than the one on that page, as it referenced the prior version of Hard-SPL. From the sounds of it, I have to install WM5 again, change the radio version (which was the only thing I need to adjust, as the voice calls have been a pain since day one), then reinstall all of my programs again.
I've heard people create ROMs. However, the radio settings can't be included in them . . . or am I off-base with that presumption? I am not that experienced to cook my own ROM, as I am still learning the nuances.
Well I broke down and went on AT&T's online chat. Sounds like there is no software to install to fix the issue. I hoped the radio version switch would help, but I couldn't get it to install! I guess it's back to the Replacement Depot on Sunday. I should return my device to WM5, which I hope to find the thread for on the board.
If interested, here's the key parts of the conversation:
Me: Hi, my 8525 is giving me trouble making and ending calls. It sometimes hangs, and doesn't quit trying to place the call. Once I reset it, it's fine until I try to end the call, it hangs up the call, but not showing so on my side
AT&T: Can you try hard shocking the phone for me please? A hard shock is taking the battery out while the phone is still powered on, and then power the phone back on once the battery is back in the phone.
Me: I received it as a reconditioned from the AT&T depot in Pittsburgh, PA. About 20 minutes later, it did the same thing, so I upgraded to WM6 and still the same issues
AT&T: If you continue to have these issues with this phone, you will need to take the phone back to the Device Support place where you got it from.
Me: Is that a common issue?
AT&T: Sometimes it is with at reconditioned phone.
. . .
AT&T does not have an update for the Windows Mobile 6 at this time. However you may check out HTC website at www.htcamerica.net/support/default.html and see if they have an update for this software for this phone.
Me: So it's the phone, not the software?
AT&T: Yes that is correct. There is a defect within the phone that is causing these issues. If you continue to have these issues with this phone, you will need to take the phone back to the Device Support place where you got it from.
Me: Are you able to explain what causes it that the Device Center doesn't catch it
AT&T: I am not sure what causes this issue.
Me: Like should there be anything done to prevent that from happening?
AT&T: It is hard to tell with reconditioned phones. It may be something that can be fixed and it may not. If the hard shock does not fix this issue and the Device Support cannot, then you will be given another phone.
ohpfan said:
My laptop has XP (Media Center Edition).
I've heard people create ROMs. However, the radio settings can't be included in them . . . or am I off-base with that presumption? I am not that experienced to cook my own ROM, as I am still learning the nuances.
Click to expand...
Click to collapse
Ok, your signature is looking good and that is some conversation with good old at&t...bla bla bla
To answer your question above, the chefs cooked roms do not include radio (because everyone around the world uses a different one). But, the Official WM6 rom's do (posted wiki & wm 6 section). So, why don't u flash the official wm6 since u have hardspl now? This in itself may resolve u'r issue (if u don't get the driver pc 260 error)! why would u want to flash wm5?
I was going to return my 8525 to the Service Depot where I got it, is why I mentioned returning it back to WM5 status. However, I wanted to see if it could be fixed by software first, but considering the above online AT&T chat, I am definitely going to get it replaced again. So, I want the 8525 to not show my "3rd party software" to ruin the warranty. I had the 8525 to individually remove the CABs under Remove Programs, and then I did a Clear Memory to default for good measure. Hopefully the Service Depot won't say anything about the device being altered that way.
Oh yea, I am going to get it replaced on Thursday. I will try to get them to give me a new one, not a reconditioned. That is, if there are even any new ones around anymore! It'd be a miracle if they gave me a new 8925 Tilt instead . . . lol I know -- keep dreaming! Wish me luck with a new 8525 though!
Well, I exchanged my current 8525 for another reconditioned one. The repair guy actually asked if I heard of the xda website (for help with my device!), lol!! He didn't go into detail about what this site does, just asked if I heard about it, and I affirmed that I did. Possibly he found traces of programs that changed settings, but he didn't rat me out. He sounded like he was confident that he fixed the phone dialing issues, but gave me a new one "just in case".
As soon as he gave it to me, it booted right up, without the calibration screen. He flat out told me to calibrate it, but it didn't appear. I was trying to see if it would act up with the dialing again, but noticed it didn't save the numbers on my SIM! I then decided to get rid of the bloatware via the Clear Programs and that lead to the calibration screen, finally.
So far it seems to work fine! I made about 6 calls this time and they seem to end properly. There is a slight 30 second or so delay when I press the button with the "red phone symbol" [end call] before the screen lights up again though. Is that normal?
Oh, I've only loaded up S2u2 so far. I will reinsert the others onto my memory card today sometime before work.
Again, so far so good! Only real issue I see is that the ringer volume is very low when the device is in the carrying case I have it in. I will search on here for a ringer volume changer, soon!
Glad U were able to get another phone!
"red phone symbol" [end call] before the screen lights up again though. Is that normal?
No, should end in a few seconds...doesn't seem it's even assigned to the phone (U can use Schaps Advanced Config tool to do this and many more good tweeks).
galaxys said:
No, should end in a few seconds...doesn't seem it's even assigned to the phone (U can use Schaps Advanced Config tool to do this and many more good tweeks).
Click to expand...
Click to collapse
The "end call" does it's job, just that the screen is dim then it takes like 30 seconds to brighten again to show that the call is ended. Possibly it's something I have set up wrong. I notice the blue backlight for the keypad doesn't light up until a minute of my typing on it for a text; it's like a delayed reaction.
(I have the unlimited text/pix/vid plan, as of this past Thursday.) A bit off-topic, but are the Yahoo, AOL, & MSN IM programs considered a text or do they use kilobytes of data? I could use the programs over the Wi-Fi if I had to, but I don't want to pay extra for data kilobytes.
Lastly, I have never downloaded the Schaps Configuration. What all settings should I change? I know it's mostly based on personal preference, but what are some common alterations using it? For instance, I set the alarm to wake up to, but it's only a short beep sound. If I really was sleepy, I would probably sleep right through it! Does this program (or any others) configure any song on my device to be the alarm? I've already done that to the ringtone (where the first 30 seconds of any song is my ringtone).
ohpfan said:
The "end call" does it's job, just that the screen is dim then it takes like 30 seconds to brighten again to show that the call is ended. Possibly it's something I have set up wrong. I notice the blue backlight for the keypad doesn't light up until a minute of my typing on it for a text; it's like a delayed reaction. check in Settings>System>Backlight & Keyboard Backlight.
(I have the unlimited text/pix/vid plan, as of this past Thursday.) A bit off-topic, but are the Yahoo, AOL, & MSN IM programs considered a text or do they use kilobytes of data? I could use the programs over the Wi-Fi if I had to, but I don't want to pay extra for data kilobytes. I don't use them, but it should be treated as MMS text.
Lastly, I have never downloaded the Schaps Configuration. What all settings should I change? I know it's mostly based on personal preference, but what are some common alterations using it? For instance, I set the alarm to wake up to, but it's only a short beep sound. If I really was sleepy, I would probably sleep right through it! Does this program (or any others) configure any song on my device to be the alarm? I've already done that to the ringtone (where the first 30 seconds of any song is my ringtone).
Schaps has a number of Performance, Power, UI settings, etc., but no alarm ringtones. U may not need Since u'r using HTweekC.
Click to expand...
Click to collapse
see info above...

A Must-Crash-Steps for HD2

This may be an interesting symptom... It came of my in-car radioset's broken. I have to listen to traffic news while driving using my HD2's FMRadio. I found exactly everytime after I got off my car, the very first incoming call or dialing call will result in no sound from the phone following by a crash of the system, and I have to soft-reset to get it back to work.
After several weeks of testing I think I have found this Must-Crash-Steps for HD2. The key point is that everytime before I got off my car, I pull out the earphone without manually exiting the FMRadio.
Firstly, I made these tests all under the latest official ROMs, which include:
RUU_Leo_hTC_Asia_WWE_1.66.707.1_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
RUU_Leo_hTC_Asia_TW_1.66.709.3_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship.exe
RUU_Leo_HKCSL_CHT_1.72.832.1_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship.exe
and, all tests were made right after a Hard-Reset, no default settings were changed and no 3rd-party apps were installed.
Here comes the Must-Crash-Steps: (in number order)
1, plug in the earphone, run FMRadio, when there's a radio-station broadcasting, switch the sound to device loudspeaker by pressing the "device-soundwave" icon on the screen.
2, leave the device alone until screen turn off automatically (yes, screen off, not just dim out. So far, the radio broadcast still can be heard from device loudspeaker), then, without pressing any button or touching the screen, pull the earphone out, the radio broadcast will shut off immediately.
3, as before, leave the device alone for about 1 minute, don't do anything, just wait.
4, now the Judgement-Time comes, pick up your phone, turn on the screen, unlock, make a call to anybody (toll-free number is recommended, when line connection establish, no sound can be heard. By now, the phone screen seems hangs, even if you press End Call, the calling icon on the top-bar is still on.
(notice: you can replace this 4th step by calling your HD2 from another phone)
5, Press the Home button, you may be able to toggle to Manila home page, but at this time, (1)you can't go back to Phone page (2)after some operations on Manilla screen (play music, for example), the whole system halts: no response neither touching the screen nor pressing the buttons.
Anybody interested can give it a test and please post your test result here along with what ROM you're using.
Finally, forgive my half-cooked English......
Very insteresting.
A lot of people has said that FM Radio was related to some freezes and slowliness of the HD2.
Maybe thos guys from HTC that wander around here from time to time can see your thread and do something about it.
You should email HTC support detailing the steps you have taken and ask them to officially investigate it...
Your English seems pretty good to me. I haven't tested this anomaly, but it doesn't surprise me. I've tried several "official" and cooked roms and all have their limitation/crashes, but this seems particularly strange.
Yes, I already did that and got below useless reply:
Dear huangyzļ¼Œ
Thank you for contacting HTC International.
We appreciate that you could report the information to us. We will help to forward to relvant department.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
HTC
Hotline: 1800 238 7788
Service Hours: 8 am - 8 pm, Monday - Saturday (except Public Holidays)
customer name: huangyz
email: ......
country: China
inquiry:
I've found a bug in HD2 with the latest ROM version. Please see below link for more:
http://forum.xda-developers.com/showthread.php?t=650886
submit time: 2010/03/23 15:42
Ok, tried to make a phone call and indeed you cant hear anything, but it never froze.
I've been having trouble with the no ring in incoming call.
And I do pull out my headphones without closing FMRadio.
So is this the problem , how can I fix it ?
I did try it when I saw one similar post on a Chinese website. Luckily my mobile didn't freeze as expected. But HD2 does often crash, freeze unexpectedly. For me especially it freezes quite possible on two occasions: one is when you start you opera browser, the other is when you pick up to answer a coming call. But so far I haven't figured out what the root causes are. It is really annoying.
lepszy said:
Ok, tried to make a phone call and indeed you cant hear anything, but it never froze.
Click to expand...
Click to collapse
No frozen? How about pressing the Home button followed by pressing the Dial button, could you re-enter the Phone screen? Or, slide to Music Tab, try playing a song, see whether the screen freeze...
niulj said:
I did try it when I saw one similar post on a Chinese website. Luckily my mobile didn't freeze as expected. But HD2 does often crash, freeze unexpectedly. For me especially it freezes quite possible on two occasions: one is when you start you opera browser, the other is when you pick up to answer a coming call. But so far I haven't figured out what the root causes are. It is really annoying.
Click to expand...
Click to collapse
the similar post might be post by a similar human as me...
anyway, could you tell your ROM version please? or where can I download it for test.
Meiyo said:
I've been having trouble with the no ring in incoming call.
And I do pull out my headphones without closing FMRadio.
So is this the problem , how can I fix it ?
Click to expand...
Click to collapse
In my case, you can still have the phone ring when there is an incoming call, but right after you pick up the phone and slide to "Answer", silent at all.
Since it is under an official rom environment, the simple way to "fix it" is: everytime after you finish listening FMRadio, EXIT the app before you pull out the earphone )
huangyz said:
the similar post might be post by a similar human as me...
anyway, could you tell your ROM version please? or where can I download it for test.
Click to expand...
Click to collapse
yes I guess you are the one who posted the same problem in different forums.
My device information is:
OS version
5.2.21864(21864.5.0.81)
manila version
2.5.19202525.0
Rom version
1.43.405.1(70124) wwe
rom date
10/26/09
radio version
2.04.50.22_2
sorry i don't know where to download it, but i think you can find it very easily since it is an old rom version ( i got it last november and it could be the first batch of HD2s and i didn't flash any other roms.).
huangyz said:
This may be an interesting symptom... It came of my in-car radioset's broken. I have to listen to traffic news while driving using my HD2's FMRadio. I found exactly everytime after I got off my car, the very first incoming call or dialing call will result in no sound from the phone following by a crash of the system, and I have to soft-reset to get it back to work.
After several weeks of testing I think I have found this Must-Crash-Steps for HD2. The key point is that everytime before I got off my car, I pull out the earphone without manually exiting the FMRadio.
Firstly, I made these tests all under the latest official ROMs, which include:
RUU_Leo_hTC_Asia_WWE_1.66.707.1_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
RUU_Leo_hTC_Asia_TW_1.66.709.3_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship.exe
RUU_Leo_HKCSL_CHT_1.72.832.1_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship.exe
and, all tests were made right after a Hard-Reset, no default settings were changed and no 3rd-party apps were installed.
Here comes the Must-Crash-Steps: (in number order)
1, plug in the earphone, run FMRadio, when there's a radio-station broadcasting, switch the sound to device loudspeaker by pressing the "device-soundwave" icon on the screen.
2, leave the device alone until screen turn off automatically (so far, the radio broadcast still can be heard from device loudspeaker), then, without pressing any button or touching the screen, pull the earphone out, the radio broadcast will shut off immediately.
3, as before, leave the device alone for about 1 minute, don't do anything, just wait.
4, now the Judgement-Time comes, pick up your phone, turn on the screen, unlock, make a call to anybody (toll-free number is recommended, when line connection establish, no sound can be heard. By now, the phone screen seems hangs, even if you press End Call, the calling icon on the top-bar is still on.
(notice: you can replace this 4th step by calling your HD2 from another phone)
5, Press the Home button, you may be able to toggle to Manila home page, but at this time, (1)you can't go back to Phone page (2)after some operations on Manilla screen (play music, for example), the whole system halts: no response neither touching the screen nor pressing the buttons.
Anybody interested can give it a test and please post your test result here along with what ROM you're using.
Finally, forgive my half-cooked English......
Click to expand...
Click to collapse
Wow, China Mobile. LOL
on to something not so completely different... I do have some problems that seem to appear when you take out the jack before closing the relevant app.
I use mortplayer in the car, and if I close the app before getting out of the car, and AFTER that I take out the jack, everything goes fine.
If instead I first take out the jack, as soon as I unlock the device to close mortplayer, all I see is windows media player opened for some weird reason on the playlist dialogue. I need to close that and access mortplayer to close it.
niulj said:
yes I guess you are the one who posted the same problem in different forums.
My device information is:
OS version
5.2.21864(21864.5.0.81)
manila version
2.5.19202525.0
Rom version
1.43.405.1(70124) wwe
rom date
10/26/09
radio version
2.04.50.22_2
sorry i don't know where to download it, but i think you can find it very easily since it is an old rom version ( i got it last november and it could be the first batch of HD2s and i didn't flash any other roms.).
Click to expand...
Click to collapse
Thanks a lot!
I find that ROM in this forum. I'll download it and give it a try...
ljwnow said:
Wow, China Mobile. LOL
Click to expand...
Click to collapse
are we the same?
ephestione said:
on to something not so completely different... I do have some problems that seem to appear when you take out the jack before closing the relevant app.
I use mortplayer in the car, and if I close the app before getting out of the car, and AFTER that I take out the jack, everything goes fine.
If instead I first take out the jack, as soon as I unlock the device to close mortplayer, all I see is windows media player opened for some weird reason on the playlist dialogue. I need to close that and access mortplayer to close it.
Click to expand...
Click to collapse
"quietly expensive", LOL
I think your (device's) symptom can explain something that the Jack I/O driver does mess up with other system resources as in my case.
huangyz said:
Thanks a lot!
I find that ROM in this forum. I'll download it and give it a try...
Click to expand...
Click to collapse
downloaded and flash the following rom:
RUU_Leo_HTC_WWE_1.43.405.1_Radio_Signed_15.26.50.07U_2.04.50_22_2_Ship.exe
go through all the steps EXACTLY, it comes out the same result: CRASH.
the only tiny difference is, while call is made and no sound, press "End Call", the phone screen will close and go back to Manila Home automatically. (notice that under 1.66 and other ROM, I can't even End a Call)
This looks fine but the system actually goes nuts: first, you can't go back to phone screen again; secondly, you can't play music in Manila's Music tab; and finally, no response of the whole system.
huangyz said:
downloaded and flash the following rom:
RUU_Leo_HTC_WWE_1.43.405.1_Radio_Signed_15.26.50.07U_2.04.50_22_2_Ship.exe
go through all the steps EXACTLY, it comes out the same result: CRASH.
the only tiny difference is, while call is made and no sound, press "End Call", the phone screen will close and go back to Manila Home automatically. (notice that under 1.66 and other ROM, I can't even End a Call)
This looks fine but the system actually goes nuts: first, you can't go back to phone screen again; secondly, you can't play music in Manila's Music tab; and finally, no response of the whole system.
Click to expand...
Click to collapse
Confirmed. I am not an exception. Following your must-crash technique, my mobile also died immediately. That it didn't happen in my previous test could be because I didn't follow your procedure right.
It is really interesting. Should let HTC know about this.
niulj said:
Confirmed. I am not an exception. Following your must-crash technique, my mobile also died immediately. That it didn't happen in my previous test could be because I didn't follow your procedure right.
It is really interesting. Should let HTC know about this.
Click to expand...
Click to collapse
Thanks for your reply!
Yes, I did report this to HTC.

Way 2 solve all HD2 Problems !

It's been over 6 months with my HD2 and this period was plagued by numerous problems.The essential function of any mobile is to make phone calls and sadly this was the area most affected.Many times my phone will drop calls,mute itself,freeze screen,make it impossible to answer a call and to disconnect a call because of frozen slider etc...etc...to name a few...
But i have solved all these now and my phones call functions work flawlessly.
How?I removed all tweaks and customizations by Factory Reset and Memory Card formatting!!
After that i installed only the software's i absolutely require,one at a time,watching out for problems.In fact i have just 4-5 customizations in my HD2 now...and i am happy.
Haven't had any of your problems with my HD2 and have installed loads of customizations, apps and ROMs.
What a usesless thread...
going to say, i've had zero problems with my HD2, i bought it 2nd hand, and i've tweaked it to with an inch of its life! I have a good few apps installed aswell. This phone seems to get alot of unnecessary bad press at times and i'm sure most of which is user error...no disrespect intended there though mate.
de Wolfe said:
Haven't had any of your problems with my HD2 and have installed loads of customizations, apps and ROMs.
What a usesless thread...
Click to expand...
Click to collapse
Yes, I have to agree with you too - I've got plenty of customizations, and very rarely get any problems !
I have countless number of tweaks but only a hand full of apps that I actually need.
Never had an issue.
Make sure you put system tweaks and mods on the internal mem. Won't have a problem after that.
I've got 30+ apps (only one of which is a game), countless reg edits, Resco Contact Manager which totally takes over calls and dialing, as well as contacts, which you would think could potentially be quite problematic and I've never had an issue with stability.
I've never understood the stability issue thing, just stay away from stock ROMs and you'll be laughing.
Kalavere said:
I've got 30+ apps (only one of which is a game), countless reg edits, Resco Contact Manager which totally takes over calls and dialing, as well as contacts, which you would think could potentially be quite problematic and I've never had an issue with stability.
I've never understood the stability issue thing, just stay away from stock ROMs and you'll be laughing.
Click to expand...
Click to collapse
I'm on a stock ROM and I'm still laughing. It runs for 2 days on battery, no lockups, has all the stuff I need installed, and many many tweaks.
I bought a patio set a week after I bought my HD2, it didnt work until I erected it, now it works a treat.
the only way to solve all (err....do you have any???) your problems of hd2 is :
this link
pakure said:
the only way to solve all (err....do you have any???) your problems of hd2 is :
this link
Click to expand...
Click to collapse
that thing works wonders for me whenever I have a problem!
which isn't very often
I have stock ROM and plenty of tweaks and apps and I haven't faced any problems till now. really stable. I remember way back I was using htc touch with slower processor and wm 6.1 and I faced a lot of problems that Op described.
wow...overwhelming response...
I stand corrected because this problem came up again today morning:When a call came in and I slide to answer, the slider got stuck to "answer" while the phone continued to ring(without sound).The entire screen froze and I had to wait till the call got disconnected to use it again.
I was thinking this problem had disappeared after i removed all tweaks but there it is again.
I have searched the length n breadth of this forum and google too but without a solution..
Help me friends please....
You tried task 29?
You hard reset after installing rom?
you use cht lockscreen , dont you?
2 words:
Custom ROMs
ATHiEST said:
You tried task 29?
You hard reset after installing rom?
Click to expand...
Click to collapse
No i havent.lemme chek.But wat does it(task 29) do?
I hard reset after CHT 1.7 paralysed the phone.
pakure said:
you use cht lockscreen , dont you?
Click to expand...
Click to collapse
No,i,ve uninstalled CHT as i mentioned earlier.
nrfitchett4 said:
2 words:
Custom ROMs
Click to expand...
Click to collapse
u mean i have 2 use a Custom ROM?
crash_194 said:
going to say, i've had zero problems with my HD2, i bought it 2nd hand, and i've tweaked it to with an inch of its life! I have a good few apps installed aswell. This phone seems to get alot of unnecessary bad press at times and i'm sure most of which is user error...no disrespect intended there though mate.
Click to expand...
Click to collapse
Same applyes to me,most of the PDAs Ive used were much worst than my HD2 including My Iphone.this thing can function same as a computer + few other things, so must expect few slight glitches.
So any solutions for the problem friends?
1.)When a call came in and I slide to answer, the slider got stuck to "answer" while the phone continued to ring(without sound).The entire screen froze and I had to wait till the call got disconnected to use it again.
2)Also when I do answer,after around 40 seconds,i cannot hear the person at the other end.The calls stays active till i end it.The other person can hear me but.This happen with random calls and in both incomin n outgoin.
I was thinking all the tweaks were messing up with the call function...but...
UPDATE:I got reply from htc to install System Update from website today.But wen i try 2 do that,Invalid Vendor ID error message is coming and the update aborts itself.
All problems solved after i updated my ROM to 1.66 ! thank u everyone

phone call = unresponsive phone

okay so i've used the phiremod skinnyEVO1.5 and Mdeejay eVo Sense Stock and i've had the same problem with both. Whenever i make a phonecall/receive a phonecall, as soon as the person and i end the call my phone goes completely unresponsive. the screen goes completely black, and none of the hardware keys light up
the only thing ive found that can get the phone to come back 'to life' so the speak is to call the phone again and end the call on my phone with the end button.this doesnt always work though.
im running the Chunkydroidrom in WM and have radio 2_12_50_02
i even updated the kernel on the Mdeejay build and it still happens
is there anything that can be done to fix this?
please help me guys
different build, but same issue, nexus one by ummmmmmmmm matc forget which version. radio 2.15, wm chunky gtx sense with that CHT 2.0 i think..................
so far our windows mobile rom is the same cook, could be where to start im about to change my winmo rom
i just changed my windows mobile rom to ozdroid and im still having the same problem, and when i use the included bootloader i get robotic/froggy sounds in phone calls. maybe its not running clrcad correctly so ill try it the old fashioned way and see what happens
please
bump
can someone pleasee help?
good luck in finding help. Ive had some of the same issues i believe. My phone will completely freeze during a call for now apparent reason. it'll working fine in the call in the just freeze during my call. I tried different winmo roms that are suggested for droid builds. i believe i tried every radio available for tmo and about every build of driod and the problem is still there. It may run fine for a day then it starts freezing. I've posted a question about this yesterday and 97 people have viewed it and one person suggested i return the phone. I don't believe that its a hardware issue, more like a software issue. I guess i better learn how to pull the logs and then i may get a reply. i just haven't found a place that it explains it well enough for me to do it myself. My persistence will prevail though, cause I'm addicted.
Well please if you ever figure it out please let me know as this can get quite annoying
Sent from my HTC HD2 using XDA App
Disable Auto-Rotate in the Settings>Display.
See if that helps.
I had the same problem. I have Advanced Task Killer installed and it was set to kill apps on screen off. I turned off the option to kill apps on screen off and so far it solved my phone call = unresponsive phone.
I have theese issues only if i have certain call recorder softwares installed .. try uninstalling them , and if nothing helps delete ur data.img and do a fresh start(u can back it up tho if it prooves unusefull)
@souljaboy
what exactly do you mean by certain call recorder softwares installed? such as which ones?
@JonSolo
i disabled auto rotate and i still experienced the problem during phonee calls
@mike91t
i changed my auto kill to every 4 hours, so i'll let you know what happens with that over the course of the week
Same problem here, I've turned off screen autorotate, and I don't have any task killers installed. Everything works fine, and even a call or two, then it stops working and audio during calls doesn't work, and phone app becomes unresponsive.
have you tried a different radio rom?! maye 2.14 will help.
fruchtfliege said:
have you tried a different radio rom?! maye 2.14 will help.
Click to expand...
Click to collapse
well i waws thinking about changing to 2.14 but the android build im using recommends certain roms for best performance so i was going to keep using the radio rom and see if anything improved, so far i dont really think its working, so i might change to 2.14 because people seem to be having the less problems with it

SOD - Sleep of death problem

I have a problem with Sleep of Death in WinMo. When i put my Mini in sleep mode and I'm trying to wake it up - nothing happens. Does anyone know how to resolve this problem?
Hello, did you manage to resolve your problem? I just started having the same problem. Hard reset did not help. I am going to reload latest official ROM.
I wait for your expressions after reloading ROM. I've hard reseted WinMo and even in Android - nothing happens. I'll reflash ROM after work.
I reaolved the problem on my mini by disabling htc lockscreen.
if u search how to disable it u will find it
PeGie: I re-loaded the latest shipped ROM (1.36). It works (so far). I'll add additional software one by one to see if there is some relation.
bruce2728: Thank you for the tip. However, I cannot disable it. I am using the device also for company e-mail synchronizing by using ActiveSync. The company policies force to use the screen lock and I am not able to change it.
ace960 said:
PeGie: I re-loaded the latest shipped ROM (1.36). It works (so far). I'll add additional software one by one to see if there is some relation.
bruce2728: Thank you for the tip. However, I cannot disable it. I am using the device also for company e-mail synchronizing by using ActiveSync. The company policies force to use the screen lock and I am not able to change it.
Click to expand...
Click to collapse
if you disable htc lockscreen in the registry it defaults to the windows 6.5 one, so you will still have a screen lock
edit: forget lockscreen it happened again after a few hours
Shake'n'Wake
Have you try the Shake'n'Wake application?
13alexandro13 said:
Have you try the Shake'n'Wake application?
Click to expand...
Click to collapse
Seems to work but only a temporary solution.
I think the driver that controls the power button goes to sleep when phone in standby
I'll investigate tonight and report back if I have any succes
Guys, thanks for help. I tried today to turn off lockscreen, but it doesen't worked. I'll try to figure it out tommorow. I'm waiting for results of investigation of Sleep of death.
I uninstalled CleanRAM first and hard reset and I have no more problem SOD
(last 10 hours is normal) I do not know if I will again have the same problem, now works ok
HTC HD mini German ROM: 1.41.166.1
I mentioned that hard reset did not help. That may not actually be true. When I did hard reset then I immediatelly installed all my applicatiosn and changed all the settings I used to change. Some of the software or config change may cause the problem. However, it is strange that it began just few days ago. I was using the device almost 1 year without this problem.
Anyway, as I mentioned before, I re-loaded the 1.36 ROM today. Then I left all settings at defaults. I did not install any application. It is working correctly so far. I'll add app/config change one by one to track the root cause. It will take some time of monitoring but I need to identify the cause. My suspect #1 is my company security policy. That would explain the problem appearance beginning.
I already had some problem caused probably by my company security settings.
ace960 said:
However, it is strange that it began just few days ago.
Click to expand...
Click to collapse
and to me it's strange because the last few days, so to say I did not use mobile phones, nothing new installed or changed settings.
I have this problem too. Since yesterday - started from failing to wake me in the morning. It's kind of weird, all of the sudden phone stopped to work correctly.
At last (judging by more people having problem as well) is not the hardware problem.
Anyone has any idea: this problem was known before, or it started in last few days?
I'm also having this problem. I've changed nothing on my phone since months and since yesterday it has this problem. I'm thinking of sending it for repair and wait what they will say about it.
I was using my HD mini for 10 months without problems. But today I was faced the same problem as you mentioned. I removed my battery and left my HD mini without battery for ~30 minutes. Then I put battery back and turn on the phone and everything works now ...
It sound really weird that this problem is popping out suddenly to a number of users, while before there was no symptom.. it would seem as crazy as a time-driven issue or something..
Before reading here, my 1st step would have been removal of lockscreen, then 2nd one going back to clean original installation, but looks like those moves are not of help..
Fact is that the only new software i installed is bsb tweaks whose changes may affect registry and corrupt system configurations.. do you all guys have bsb installed?
Let's try to figure this out together, missed wakeup and calls are really annoying, as well as removing the battery to make a phone call...
No, I don't have bsb.
And people are using bsb without much problem for the last year.
Some kind of millennium bug? Someone programmed end of the world in our phones?
Brighty1982 said:
No, I don't have bsb.
And people are using bsb without much problem for the last year.
Some kind of millennium bug? Someone programmed end of the world in our phones?
Click to expand...
Click to collapse
Next frontier of marketing development, a built-in countdown ticking for a faster & continuous phone replacement...
i don't have bsb on my mini
I do not have BSB installed (actually, I have idea what it is). My Mini is stable 16 hours after ROM reload. It survived the night! I believe hard-reset would help too. I'll re-test hard-reset if I see the problem again after some app/cfg install/change.
My next step is to install HTC updates:
PHO03869.exe
PHO03880.exe
_HTC HD Mini_PHO03611.exe
Then I will install/configure (not ordered):
home WiFi - hidden SSID, WPA-PSK, AES, ASCII key
CorePlayer v1.3.6 Build 7427 - directdraw output
TomTom 7.916.9192 QVGA with one map
ActiveSync - for company e-mail
IMAP e-mail - for Gmail account
turned off HTC Sense
turnd off weather (Application Data\HTC\databases -> deleted the file forecast_cache.db, restarted Sense (uncheck/check in today settings)) - this is sometimes required to stop the weather to be updated from web
system settings change - bluetooth, regional settings, etc.

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