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I've been wanting and waiting to buy the xperia since it was released. I'm finally just about to buy it (had one ordered but the order fell through on their end, and so now have time to reconsider). I'm a programmer and very technically-minded, so I am not anticipating having any technical problems with optimizing/dealing with the phone. I'm looking for something powerful (and beautiful) that I can customize and use fully for a while.
However, I see many posts here about people regretting purchasing the xperia, mostly because of sluggish performance (and case cracks). When I go to the local Sony store to play with the display phone they have, I can definitely see that I would be very unhappy with a stock set, it's too unresponsive for me, plus the finger-friendly issues with win6.1. I know all about the different speed tweaks and touchscreen response tweaks available here for the xperia, but it's hard to get a feeling for just how well they work and how much a difference they really make.
But since I'm a regular xda reader, etc, I have hopes that some of the nice roms posted here will improve the system responsiveness, I'm especially looking at gtrab's set, mobilevu's v-lite and wild child's concept rom.
My question is: even if you continue to stick with the phone, do you actually regret getting the xperia?
I've been waiting for a long time for a real killer phone and while the xperia looks like it for me, I don't want to be disappointed even with custom roms... the hero looks like an option to me if the xperia isn't going to live up to my hopes.
thanks!
Absolutely I regret it. At the time I had just drowned a k850i, and bought another k850i to replace it. Then I saw a decent deal on an X1a, and I went for it. For the money, this phone just isn't worth it. I was happier with my SE dumb phones. I'm waiting for the Idou or whatever they're calling it now. This is after spending months waiting for the c905a...
best phone if you know how to use wm or if you are not too stupid to figure out how
some people are really dumb and should just get an Iphone though
DatDereX1 said:
best phone if you know how to use wm or if you are not to stupid to figure out how
some people are really dumb and should just get an Iphone though
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Click to collapse
Absolutely.
I never had a single doubt about it.
My question is: even if you continue to stick with the phone, do you actually regret getting the xperia?
Yes, I regret getting the Xperia X1.
I've had an XDA of one sort or another for the last 4-5 years so I'm used to WinMo and it isn't the OS that's the problem. My perception is that it is too fragile for day-to-day use. My sig says changed twice due to cracks in the casing... make that three times as of today!
It is only the fantastic ROMs from the talented chefs here at XDAdev that make it bearable. Most of the ROMs have Rhodium enhancements, and since I really like those enhancements, I'll be looking at a Rhodium next time around.
Nope because I get every dollar (even with the discount) out of my purchase. I use ALL of the features on a daily basis lol.
I do not regret buying an X1. But, buyer beware, it is not perfect out of the box.
My fun was getting it perfect for my preferences. I enjoy having the option to dig in and customize my device with various software or settings tweaks.
It is a well made device and the R3 rom which was finally released for NAM yesterday has improved my reception as well as speed and smoothness running different programs.
I have also flashed it multiple times with custom roms from the chefs here at XDA.
While the price for it was, and still is, ridiculous, I am happy with the phone overall.
I would love to see a winmo 6.5 upgrade for it in the future but realistically, I don't expect it.
I have had mine for around four months, have no cracks in the case and protect my screen with a Martin Fields protector. I use a ICE-45 OEM case.
I would recommend this phone as long as you have disposable income.
It doesn't matter what you buy, in six to twelve months something better will be available. That can be said for all high tech devices.
i do regret it, i've been using sony ericsson for 3 years and lots phones: k800> k608> M600> W880> K850 > W960 >xperia1
somehow Xperia1 is not perfect to me
- camera isnot better even than k800/k850/w960
- music player is definitely worsen/ not friendly than k850/w960- this 2 phones were amazing at its onw strengths- camera/music
- xperia speed is somehow slow/ often hang
that all i want SE to improve and put effort on X2/3 which should have combination of k850 camera/ w960 music and speed. if they do it, their phone would be perfect all aspects
If you are not too concern about the lack of response, I would say its one of the better WM phone..
If you are not too concern about phone hanging once in a while, I would say its one of the better WM phone
If you are not too concern about the music quality, I would say its still one of the better WM phone
If you are not too concern about Window Mobile OS, I would say go get the X1
Do your research on the X1 and compare features before you decide..
For me, yes, I regret it and it has such a low resell value that I am stuck with it for a while now
xperiance said:
I've been wanting and waiting to buy the xperia since it was released. I'm finally just about to buy it (had one ordered but the order fell through on their end, and so now have time to reconsider). I'm a programmer and very technically-minded, so I am not anticipating having any technical problems with optimizing/dealing with the phone. I'm looking for something powerful (and beautiful) that I can customize and use fully for a while.
However, I see many posts here about people regretting purchasing the xperia, mostly because of sluggish performance (and case cracks). When I go to the local Sony store to play with the display phone they have, I can definitely see that I would be very unhappy with a stock set, it's too unresponsive for me, plus the finger-friendly issues with win6.1. I know all about the different speed tweaks and touchscreen response tweaks available here for the xperia, but it's hard to get a feeling for just how well they work and how much a difference they really make.
But since I'm a regular xda reader, etc, I have hopes that some of the nice roms posted here will improve the system responsiveness, I'm especially looking at gtrab's set, mobilevu's v-lite and wild child's concept rom.
My question is: even if you continue to stick with the phone, do you actually regret getting the xperia?
I've been waiting for a long time for a real killer phone and while the xperia looks like it for me, I don't want to be disappointed even with custom roms... the hero looks like an option to me if the xperia isn't going to live up to my hopes.
thanks!
Click to expand...
Click to collapse
I regret getting the Xperia...
The Primary Reasons (In Priorities Order) That I Got Xperia:
1) Optical Mouse - All of the reviewers on the internet kept referring the D-pad as an Optical Mouse. I didn't want an Optical Joystick, I wanted a Mouse. Furthermore the effing reviewers rarely mentioned that the D-pad was horrible.
2) The keyboard - Everyone raved that the keyboard was amazing, so I thought that I'd enjoyed it. But I think even the HTC Touch Pro 1 has a better keyboard. Why? We all know the front D-pad on TP1 and X1 sucks so much. But atleast Touch Pro 1 is designed for text functionality and has a keyboard D-pad which Xperia lacks. I was at first content with the lack of keyboard arrows because I expected the optical mouse and D-pad to work flawlessly. The Xperia does not have good indicators for Capitalization or blue FN keys. You have to look at the screen and it is hard to tell compared to looking and typing simultaneously on the keyboard. I always capitalize or insert symbols/numbers unexpectedly. The number keys are hid behind the text and I have never used a keyboard on a phone before so I thought it was a smart move with the Xperia. But it's just totally not effective.
Furthermore I rarely use the front D-pad in portrait mode because that is when my stylus is out, and I learned that it is most useful to use it when you are in keyboard mode, except the optical mouse is hard to use and I want keyboard-like arrow buttons.
3) I never had a depressed screen before - I learned that I would rather have scratches on my phone than have a depressed screen. I remember on a few forums that I praised the X1 for having the "usefulness" of a depressed screen, and now I apologize and join the other side of the argument.
4) I thought the screen was big. I was wrong, I've never had any phone with 3 inch screens before and I thought that 3 inch was big. This is why I do not install Touch Flo roms on this phone because Touch Flo owns on a 3.5+ inch screen, but is pointless in a <3.0 inch screen
5) I expected the front face keys to be easy to press and enjoyable. Boy was I wrong.
6) I thought the chrome was metal chrome as well. I was wrong again. It is chipping off already and the D-pad is also chipping off is glossy paint. But I have to admit it that peeling that paint off makes the D-pad looks much more high quality at the cost of losing the shininess.
7) I thought that the silver battery cover was scratch less and easy to remove from the back. It took me 3 months to perfect the art of battery cover removal.
8) The CPU is slow, but I think there is something wrong with my Xperia. I have a Samsung SCH-I760 in which Pocket Player and Core Player is twice as fast as the Xperia X1 with optimized settings.
The only thing that is preventing my from selling my Xperia is the fact that I love the gorgeous R3A Media Panel and its interface and the 3.5 mm headphone jack and the Flash LED.
xperiance said:
My question is: even if you continue to stick with the phone, do you actually regret getting the xperia?
Click to expand...
Click to collapse
What none of the replies are saying is that it depends quite a lot on where you live and mostly work.
Why ? Because the X1 has a truly terrible GMS signal reception in marginal areas, irrespective of which radio ROM you have installed. I've tested this side by side with an HTC P3650 and an Acer DX900, using the same SIM in each device, directly after one another. The X1 works fine in the cities, hopeless in marginal areas.
Also the 3G UMTS (internet) capability is limited to 1900/2100Mhz in the X1. If you need UMTS 850Mhz in regional areas, try for an X1a.
The original battery is underpowered and heats dangerously with continued use of GPS or wifi while on charge.
Hmmm this is a hard one to tackle.... for me I always regret some part of the phone... maybe frustrated is the work I should use instead of regret. my phone progression has been
550 motorola flip --> Motorola TAC Elite --> Motorola QWERTY messaging phone (forgot the model) --> SE P800 --> BB 7250 & SE W900 --> BB 8830 & Nokia N95 --> BB 8830 & Nokia N85 -- BB 8830 & SE X1
the X1 marked a major change in the way I used my personal phone, primarily for e-mail and messaging, so my criteria have changed a bit. Although the N95/N85 were smart phones, i still primarily used them as phones, and not integrated messaging devices. The Blackberry was always for work, and has always primarily been a messaging device so I have drawn the baseline experience from that.
To answer your question in short: No. No serious regrets.
To answer you question in detail: Yes, I have regrets but the issues can be mitigated/X1 seemed to be the best blend of trade-offs:
1) Lack of free integrated international maps. Global data roaming costs and arm and a leg. Pay as you go in some countries don't include data, so Google Maps downloading data is a bit of a concern when i'm using the GPS abroad. This was a factor when I was deciding between the X1 or N97. I spend 9 of 12 months in home territory so i can probably manage without free international maps. (Garmin, Wayfinder don't have maps for Japan or other Asian countries that I spend time in, and you have to pay for maps unlike the free Nokia Maps app)
2) Windows Mobile quirkiness. WM 6.1 is slow. Weird things happen like accounts go missing, spontaneous reboots, lock ups, crashes, when you install different things. It's not as customizable (stock), I haven't found a voice dialler/voice synth, and the menu system is not intuitive. The messaging system is more robust however, and there is great aftermarket customization (ROMS and MODS from here), etc. I think some of these shortcommings can easily be rectified by the community, but they're still annoying. COmmunity and aftermarket support maturity ended up being a huge factor for me.
3) Form factor. It is slightly thicker than my N85, but thinner than my N95, just as wide, and only 1 cm or so taller. It is comfortable in my hand and is pocketable. The N97 is not much bigger, but the BB Bold is a lot fatter. Seemed like a good compromise.
4) Battery Life. Horrid. I could get 3-4 days normal use with my N85. I use 30% of the battery on a low usage day, and 50-60% on a moderate usage day. Mind you I use the data a lot more, which does suck up more battery, but I should get more than a day's charge out of it IMO. I'm going to chalk this up to my use of data, and hope that there is a future radio/rom upgrade that is easier on battery usage.
5) Functionality as a messaging device. I IM, e-mail, and SMS much more than I call. probably 8-to-1. I do find myself resorting back to my BB8830 for heavy IM usage sessions, possibly because I am more familiar with it, but realistically because I'm much more used to the keyboard. Heavily considered the BB Bold for this reason alone. Maybe things will change after a month or two getting used to the X1. The N97 which I also considered had serious issues as being a robust messaging device. It seemed adequate, and may have improved with further firmware releases/development, but S60 5th Edition seemed limited in more ways somehow.
6) Recessed screen. Pain in the ass. Not a deal breaker tho since I have thin fingers and am pretty dexterous. I can understand why this would be a larger issue for other people however. Definitely a poor design choice.
7) Volume. This is a quiet device. I'll have to amplify and re-jig all my custom call tones, and what not. Annoying, but manageable.
8) Poor camera. I'm used to a really good quality 5 MP Carl Zeiss lense that was on the N85. I didn't use it much but it was a nice thing to have as a backup. I feel a bit stifled by the camera on the X1, but since I'm not really using it that much, it becomes a lower weighted criteria.
So as you can see, for me, it was not a simple choice between a BB Bold, SE X1, Nokia N97, or waiting for the new Samsung B7610, HTC Touch 2, SE X2, or some other next gen device. Lots of factors, and yes I do have regrets around a lot of them, but you do the best you can and just move on.
I've found with some tweaking the X1 usable/tolerable, and meeting 80% of my needs. Nothing will ever be perfect, and if I follow the 80/20 rule, meeting 80% of my requirements for a decent price is usually as good a deal as I can ask for.
On reflection, yes... I regret it.
I resent the implication by DatDereX1 that somehow the phone's shortcomings are down to my stupidity. If it was a simple case of software, then all of the problems would instantly be resolved by a flash of the ROM - but that isn't the case. WinMo aside, the hardware is far from perfect:
* abysmal battery life
* poor responsiveness to touch
* recessed screen
* case suceptible to cracks
* poor external speaker
* reception is poor (compared to other devices in the same location on the same network)
When you throw in the stock software, you can add to that sluggish performance and poor usability. Out-of-the-box it is quite simply a device that is well below par.
With custom ROMs the situation becomes bareable but you still can't get away from the basic hardware issues... and even with the ROMs, performance is still far from lightening quick.
Even those devoted to WinMo would surely have to conceed it is not the best implementation of the OS on a device.
i bought it after selling iphone 3g...was tired of iphone's on-screen keyboard....and the phone was jus too wide...holding it made my palms ache.
other than that..the features werent elaborate
so i bought X1...X1 is everything i wanted in a phone..but it could do with many improvements.
some problems i have with x1:
1. Panels crash sometimes..very rarely..but when they do..i have to soft reset.
2. Camera is slow.
3. panels development not as fast as expected.
4. scrolling on windows mobile sux.
5. touch response....dont know if its windows mobile or hardwares fault...but it can be improved...iphone has a very good touch response.
i bought it after selling iphone 3g...was tired of iphone's on-screen keyboard....and the phone was jus too wide...holding it made my palms ache.
other than that..the features werent elaborate
so i bought X1...X1 is everything i wanted in a phone..but it could do with many improvements.
some problems i have with x1:
1. Panels crash sometimes..very rarely..but when they do..i have to soft reset.
2. Camera is slow.
3. panels development not as fast as expected.
4. scrolling on windows mobile sux.
5. touch response....dont know if its windows mobile or hardwares fault...but it can be improved...iphone has a very good touch response.
I only regret I have no Xperia. I bought one for my wife and she uses it greatly. I have no money currently to spend on another one. I'm stuck for 5+ years with my old trusted Nokia 6230 (not even 6230i) phone if you remember the one.
I know definitely my next phone will be some PPC with WinMo. Maybe X2...
i do regret buying the x1, because now i want something more powerful with more features, eye candy and sexier...but u know what? i am still yet to find the device.
i really want to replace my x1 but i cant see anything to replace it with, will never buy the iphone unless it comes with fm radio, camera light or flash, mp3 for ringtones and multitasking abilities...so im kinda stuck with my x1, lets hope the x2 is much sexier, or else i would be buying a future htc android device with sense ui
i have two problems with the x1 so far
1. the battery loses its paint when touched often
2. the battery life is worse than my p1i ...thing is that i did more on my p1i than i do on my x1
Not at all, I love it.
All phones have their faults, hell, I sold my E90 Communicator to get one of these.
I loved that phone too, but Nokia's support of it was abysmal (it took them over a year to release a firmware fix for the Bluetooth issue that they broke with a firmware release...) and it got to the point where it was becoming a pain to use.
With all technology, there will be problems, they are coded by humans don't forget
I'd rather have 'quirks' or little niggles that can be sorted with small apps or tweaks than to have a featureless brick any day of the week.
Plus, it gives me a chance to satisfy my *need* to play with the newest toys!
I love my Xperia.
I am sick of these threads.
I don't know why so many of you say that you regret buying it (even though one of you that said they regret it also said it was the best phone available).
If you are unsure about a product read more about it. If you regret buying an Xperia (especially since you are at XDA-dev) it's your own damn fault.
Hannigan174 said:
I love my Xperia.
I am sick of these threads.
I don't know why so many of you say that you regret buying it (even though one of you that said they regret it also said it was the best phone available).
If you are unsure about a product read more about it. If you regret buying an Xperia (especially since you are at XDA-dev) it's your own damn fault.
Click to expand...
Click to collapse
Thats so true.
It is just such a tiny little effort needed to put into the x1 to make it the most powerful phone of all.
Again I must stick to my phrase:
Regretting == Not being able to handle the X1
As stated in the thread title, I am seriously considering returning my HTC Touch HD2, because I find it almost completely unusable compared to the iphone that I owned previously.
Pros
- Amazing screen
- Everything else that has been highlighted in all the positive reviews that persuaded me to buy the device in the first place (spec, camera, connectivity etc.)
Cons:
- Touchscreen keyboard is unusable and not accurate, even after calibaration (compared to an iphone)
- Web browsing using Opera is frustrating due to the unreliable touchscreen - I find it impossible to click on links; particularly on sites such as this one (with small page numbers etc.) - even when I zoom right in I still can't click the link - there is a huge delay before anything happens, without any feedback to show the link has been clicked - this stuff just worked on the iphone, depsite the smaller screen
- Random app switching, erratic behaviour (screen moving on its own) and regular freezes in all modes/apps
For those who think I am some kind of Apple fan-boy, that couldn't be further from the truth - my iphone developed a dead strip of icons, which forced me to sell it for peanuts, so I vowed to never buy another! The truth of the matter is that the UI of the HD2 just isn't in the same league as the iphone - it's just a cheap imitation.
Maybe if it had Android instead of WM it would stand a chance, but as things currently stand, I find the HD2 completely unusable and will probably be returning it on Monday and getting an iphone, assuming I can persuade Mobile Phones Direct to adhere to the distance selling regulations that provide a 7 day cooling off period (according to their T&C's this only stands if the box is unopened, which is wrong)
Please note that I am posting this for the benefit of others, to provide my personal feedback after using the phone for the last few days. If anyone has any suggestions for how to rectify the problems noted above, I will happily try them.
Catman
I feel your pain...
Hi,
I know how you feel - I've only had it a day and i'm already getting that dreaded feeling! On the plus side I'm delighted to be away from that Stalin 'Jobsie' and his locked down iPhones - on the down side this HD2 is about as user friendly as the space shuttle compared to the jesus phone, and I sued to be so impressed with the iPaq from 6 years ago!!
I do think that I can live with it - just it's not going to be the long winded love affair type relationship - more the 'throwing at the wall' one minute, loving it the next!
Luckily, mines through o2 so i'm going to run with it for 10 days and see how we get along - if all else fails then there's always the 3GS to fall back onto. Although I wasn't for Android on this handset to begin with - from where i'm sitting now it does make more sense!
Good luck figuring it all out!
Look here :http://forum.xda-developers.com/showthread.php?t=583638
For some handy tweaks including, haptic feedback in Opera and the abiltiy to click links without zooming in!!!
But I do feel your pain, a little let down with the OS on this phone, everything else is excellent..... build quality, screen, asthetics, CPU, RAM, etc.. Just the OS is a pile of poo! lol
The truth of the matter is that the UI of the HD2 just isn't in the same league as the iphone - it's just a cheap imitation.
Click to expand...
Click to collapse
Thanks a lot. You just proof yourself wrong ^^. Whether its better or worse is another question, but imitation? You mean the shortcuts on home screen? You're just *****in'. Pls close this thread we dont need that destructive posts.
Advice: Sell the HD2 and dont complain. I can click even the small ugly boxes in Windows Mobile itself. I dont know how long you've tried to click somethin', but if you really feel that it is impossible for you go back to resistive screen, on the Touch HD it wasnt that bad IMO.
NetDwarf said:
Thanks a lot. You just proof yourself wrong ^^. Whether its better or worse is another question, but imitation? You mean the shortcuts on home screen? You're just *****in'. Pls close this thread we dont need that destructive posts.
Advice: Sell the HD2 and dont complain. I can click even the small ugly boxes in Windows Mobile itself. I dont know how long you've tried to click somethin', but if you really feel that it is impossible for you go back to resistive screen, on the Touch HD it wasnt that bad IMO.
Click to expand...
Click to collapse
Everyone's entitled to their own opinion...even one sided twerps like you.
It's kinda strange for me to read your feedback, I had chance to play with the test version of the HD2 and things worked pretty well, most of your "cons" I could not find on my preliminary experience!?
Catman3146 said:
assuming I can persuade Mobile Phones Direct to adhere to the distance selling regulations that provide a 7 day cooling off period
Click to expand...
Click to collapse
(hollow laugh)
Good luck with that.
I hear you man. I have the same considerations..
I don't have freezes or random app switching though. and I don't really care about the UI since I use spb mobile shell which runs excellent and so god damn fast on this thing.
but the screen is a problem when browsing. it's not accurate enough for my taste. and using the keyboard is also more cumbersome than on my Topaz...
it really is a beautiful and fast device. sometimes it feels like using a computer more than a phone and that's pretty cool too.
I'm still thinking...
Your poor experience seems to be the result of a faulty handset. For the first 4 days of receiving my HD2, the phone's touchscreen kept making its own decisions, even when left idling on the desk. The touchscreen registered wrong inputs and I had the same impressions of the phone as you have now. It was the final straw when the phone just kept registering the 2 option in Phone mode and refused to stop until I hit the soft reset button.
I took it down to the shop I bought the phone from, had it exchanged after explaining the situation (it did take a threat of wanting a full refund when they initially refused to classify the phone as faulty) and the replaced new handset is a complete different phone to the first one I had, the touchscreen does what suppose to do!
Before throwing all hopes away on the HD2, trying getting it replaced first. It is a genuinely good product, it's a shame that quality control has let some of us down.
Your experience with Opera should be resolved by Karlos G's link.
[EDIT] My phone was also purchased from Mobile Phones Direct. They are rather poor when it comes to refund and exchanges, trying to make up excuses as to why you cannot refund or exchange the phone (lies, lies and more lies... just don't go with the flow). State your case and don't let them push you around.
I guess your are one of the unlucky people to get a "monday"-device. mine has none of the problems you have. my screen is accurate, opera is sometimes picky when you don't zoom in, and I have never experienced any erratic behaviour. the only problem I can recall is the camera issue (pink teint).
I applied Karlo G's link but I still have problems clicking links when zoomed out. maybe I have to get more accurate I'm still getting used to a capacitive screen.
chronicle said:
Everyone's entitled to their own opinion...even one sided twerps like you.
Click to expand...
Click to collapse
I think NetDwarf has a point... an imitation? Hello? on the iphone you've got hundrets of icons and THAT'S IT!... but this beautiful Sense UI. an Imitation? omg
I agree about the keyboard. I don't understand why they couldn't just have made it the same as the one on the Hero, which is excellent.
Maybe in the next software update they will sort the problem. I have tried some other keyboards and they are even worse than the stock one IMHO, so I'm starting to think it's partly to do with the screen sensitivity. I have tried the sensitivity tweak .cab which purports to help the issue but still it frustrates me.
The word prediction algorithms on the iPhone are infinitely superior, and the screen sensitivity is balanced just right. I have both phones in front of me right now and so have a good balanced perspective on this issue.
Here's my opinion on what is better and what is worse of the two based on a year's ownership of an iPhone and a week's ownership of the HD2 (just based on my USAGE, not pure spec!)
iPhone 3G Pros
More balanced screen sensitivity compared to the HD2 - fewer mistakes with the keyboard or onscreen selections.
More efficient and reliable browsing experience
Transflective screen.
Built in podcatching client. I'm yet to find one to compare with iTunes on the iPhone, although Google Listen comes close on Android. Hopefully they will port it to Windows Mobile soon. iTunes finds even the most obscure Podcasts, most other podcatchers require going online to find feeds that are not well known as their database doesn't have the same span as Apple's iTunes store.
Comparatively small in the hand
Better loudspeaker - clear and resonant.
Better Facebook client (by a HUGE margin)
Better BBC iPlayer experience/general online multimedia experience. Many sites tailor their output to iPhone.
Easier to quickly send/reply to a text (I use iRealQuickSMS and I dont think anything similar is available on WinMo)
Built in App Store with 100s of thousands of apps at very reasonable prices (yes I know a lot of them are crap)
Better Youtube app with full sign-in option which includes subscriptions' newest videos
I prefer the iPhone email client.......the Windows one is horrible for HTML content (sorry guys)
Much better IM client in the form of Beejive than anything Windows Mobile currently has on offer. IM+ is slow and ugly.
More tightly knit development and modding scene (XDAs is split over multiple handsets)
iPhone 3G cons
Inconvenient for quickly adding music - iTunes can be a bit of a cludge
Conversion of Video content is almost always required and takes so long that I don't usually bother unless I'm going on a long journey.
Comparatively low screen resolution, screen isn't as bright and clear as the HD2
Limited bluetooth support (although I don't GENERALLY need bluetooth
No option to buy an extra battery so I often have to carry an external one with me.
Low RAM so things often slow down with heavy usage.
Processor not as powerful as that of the HD2 (although it does have hardware acceleration)
HD2 Pros
Gorgeous, huge screen
Multitasking (although I only use it for IM and the iPhone has push notifications which don't use anywhere near as much battery as having an App constantly running in the background and connected to the internet.)
1ghz processor and plenty of RAM means few slowdowns
Video playback without conversion (through Coreplayer)
Nicer weather integration than the iPhone
Better camera than iPhone 3G (but not 3Gs), dual flash.
Great built quality, slimmer than the iPhone.
More comprehensive browser, similar speed but greater screen real-estate and download support. More browser tweaks available.
Open operating system....supports third party skins such as Touchflo and PointUI
Better sound quality through the same Apple headset as the iPhone (in my opinion). Richer, warmer sound.
Easily customisable ringtones and message tones through the device itself, with no jailbreaking required.
Once unlocked, stays unlocked. No worries about device baseband update causing SIMlock.
Facebook and Youtube account/upload integration.
Expandable memory, easier to add files than the iPhone.
HD2 cons
Fiddly UI generally compared to iPhone.
Oversensitive keyboard. Poor prediction algorithms that seem to rely too heavily on getting the first letter right.
Tinny and poor quality speaker. Sounds like an old AM radio on full blast. Awkward positioning on the back.
Paltry 2g card included in box. iPhone comes preloaded with 8gb minimum
Battery charges a lot slower than iPhone
Poor App store - overpriced Apps, too few innovative ones....most of the best ones such as Coreplayer just aren't there. This is not the HD2s fault, it's just that it has a big effect on the user experience when an App store has such a lame selection. Hands up the man who'd pay £5.99 for Pacman, or £18.14 for SPB Wallet!!!
Youtube app is limited and doesn't support account subscriptions. For such a socially-orientated device this is poor show for HTC, and I'm disappointed.
Inbuilt Twitter app is inferior to most iPhone freebies such as Echofon, and a million miles away from being as good as Tweetie. The nearest Windows Marketplace Equivalent TouchTwit costs £3.99 (Tweetie is £1.79 and still a lot better). Microsoft need to get their arse in gear and sort out the Marketplace.
Rubbish Facebook app, browser is better.
These points are just what came to mind for me based on MY WANTS AND NEEDS.
I do like the HD2, I'm not saying it's rubbish. Most of the problems are just about the software, and if Microsoft step up and get the Marketplace right, and HTC release a new ROM with some upgrades and tweaks then who knows.....things might be ten times better.
Aside from it's **** speaker and the slightly dodgy camera tint issue I cannot fault the HD2's hardware. It is really lush, and I love holding it. It is a joy to have in the hand.
Catman3146 said:
As stated in the thread title, I am seriously considering returning my HTC Touch HD2, because I find it almost completely unusable compared to the iphone that I owned previously.
Pros
- Amazing screen
- Everything else that has been highlighted in all the positive reviews that persuaded me to buy the device in the first place (spec, camera, connectivity etc.)
Cons:
- Touchscreen keyboard is unusable and not accurate, even after calibaration (compared to an iphone)
- Web browsing using Opera is frustrating due to the unreliable touchscreen - I find it impossible to click on links; particularly on sites such as this one (with small page numbers etc.) - even when I zoom right in I still can't click the link - there is a huge delay before anything happens, without any feedback to show the link has been clicked - this stuff just worked on the iphone, depsite the smaller screen
- Random app switching, erratic behaviour (screen moving on its own) and regular freezes in all modes/apps
For those who think I am some kind of Apple fan-boy, that couldn't be further from the truth - my iphone developed a dead strip of icons, which forced me to sell it for peanuts, so I vowed to never buy another! The truth of the matter is that the UI of the HD2 just isn't in the same league as the iphone - it's just a cheap imitation.
Maybe if it had Android instead of WM it would stand a chance, but as things currently stand, I find the HD2 completely unusable and will probably be returning it on Monday and getting an iphone, assuming I can persuade Mobile Phones Direct to adhere to the distance selling regulations that provide a 7 day cooling off period (according to their T&C's this only stands if the box is unopened, which is wrong)
Please note that I am posting this for the benefit of others, to provide my personal feedback after using the phone for the last few days. If anyone has any suggestions for how to rectify the problems noted above, I will happily try them.
Catman
Click to expand...
Click to collapse
for me the HD2 is the best. I agreed with the keyboard but i found a solution.
Install Touch Pal and a cab in order to reduce the sensentive leval of the screen (the cab you can download on this forum). Now i can write even better as on the pro 2 - its really great. Forget I-Phone now.
I always find, the best thing to do with a new phone, is try some tweaks etc and then if it doesn't work out, return it. The tweaks usually fix most of the issues that people have. Without this site I would have really regretted getting my X1 for example. But XDA made it amazing.
I love the HD2, and the only problem I have had so far is getting used to the capacitive screen. Any of the other things (like task manager) have been fixed using tweaks from here.
We are so lucky to have all the amazing guys here on XDA developing and discovering all these tweaks for us, and keeping them all in one place.
I suggest you try some of these (they should fix most of your issues).
I would agree, the keyboard can be crazy. But I think it is a case of getting used to it. Every phone is going to be different. That's the nature of the world we live in.
Even then, I think the cons you have mentioned (most of which are fixable).
I hope you do try those tweaks and that they work for you.
Thanks for all your helpful suggestions and comments. I think it is important for people to get a balanced view about the device (particularly compared to the iphone), after reading so many unilaterlly positive reviews that fail to mention many of the flaws I have highlighted.
I will try the tweaks suggested and see how I get over the next couple of days before making a final decision (I'll post an update here), but HTC really should have done a better job with the initial release (the iphone had none of these problems - I bought one of the very first handsets in the US way before it was released here in the UK).
I am still hopeful that the issues are primarily software-related rather than dodgy hardware, but I will try to get a replacement out of MPD to try if this proves to not be the case.
I think you will find Catman, that most of the issues are related to the way the ROM is setup.
I think the tweaks should fix some of them. Have a read through the tips and tweaks list, and see what you can find. Some of them should help. Also, the CABs from smaberg here should also help.
If you sell it, contact me asap !
I am ok to buy !
For anyone struggling with the keyboard, go to the hints and tips thread and install the referenced CAB to reduce screen sensitivity. My keyboard was basically unusable but installed it and it works about the same as the iPhone maybe slightly better because errors are still corrected with the dictionary a lot better...
Catman3146 said:
but HTC really should have done a better job with the initial release (the iphone had none of these problems - I bought one of the very first handsets in the US way before it was released here in the UK).
Click to expand...
Click to collapse
Wow if you think the iPhone had no problems at launch, you really are living in backwards land.
BTW, I don't think any HD2s have exploded yet either. I'm not sure if you think incendiary injuries are a positive or negative feature? To be "balanced" we should agree that it is both.
Wow, I find the keyboard excellent, I wonder whether its a ROM-version thing...
Regards browser - have you tried Opera Mobile 10?
My persistent knocking on the doors of mobile phone providers within a 30 mile radius from my home finally paid off today when I finally managed to get my hands on a HD2 (hoorah).
I have always said that there is no way on earth I would spend over £500 ona sim free device without first seeing one in the metal and testing it out. No one in their right mind buys a house or car without first seeing it and, if appropriate, testing it out before buying.
First Impressions:
Even though I had seen a dummy earlier, the size of the screen does come as a bit of a surprise. However this is a very thin device which makes the whole thing just about manageable. It is not quite as in-your-face, size-wise, as, say, the Toshiba TG01. Be aware though that there is absolutely a shedload of real screen estate to play with on the HD2.
Build quality looked very good. The back plate looks like a well machined item. I tweaked the keys around a little but did not experience the "wobble" that others have talked about.
The screen is a fingerprint magnet of the first order; however it is nothing a quick blow of hot, moist breath and a clean handkerchief can't cure very quickly. Maybe an appropriate screen protector might be helpful; however I cannot confirm.
Something else that was immediately apparent was just how fast the device is. Apps opened near instantaneously and the device was simply a joy to use.
The camera was rather interesting: as a brand new device, straight out of the box and booted up for the first time, the camera screen started up with a pink hue across the whole of the screen. I immediately thought of the pink issue that a lot of people have spoken about. However after about a minute the camera settled down and the pinkish hue cleared up.
The guy from o2 said that he had seen this start-up effect on all of the cameras he had seen/used/demonstrated/sold to date so I am assuming that this is "feature" of the device.
All the shots I took (indoors in artificial light) came out just fine and the quality, to my eyes, was good as far as camera's on mobile phones go.
I did not find the lack of a hardware camera button a problem. The fact is I actually preferred the on-screen shutter button; seemed pretty cool and effective.
The Keyboard:
I opened up MS Word and moved onto the dreaded keyboard.
Within a couple of seconds I could clearly see why some of you have given up on this device and sent it back. The keyboard out of the box is awful and stringing 2 words together was a real pain. However switch off the T9 function and the keyboard is transformed into something very very useful.
Yes, you have to be quite accurate with your fingers. I found I got the best results using my fingertips pointing near vertically downwards rather than horizontal and flat. The former method presents a narrow minimal area of the finger to the keyboard, resulting in reasonable/acceptable accuracy, while the latter method simply created problems, pulling in adjacent letters to the ones I wanted to use on nearly every occasion.
The key here is that, given I had no more than a half hour with the device, I found that I made no more mistakes with this keyboard, at no greater frequency, than I do now with my resistive keyboard on my TYTN, which I have had for over 3 years.
I did not get a chance to test the voice, email or sms functions as I did not have the time. Therefore I am unable to verify whether the problems others have mentioned were present in the device I tested or not.
Availability:
It is difficult to work out what the strategy is with the supply of this device. The 3 o2 shops I went into had only received 2 devices each! 2 out of the 3 shops had sold them on within a day and the 3rd, where I did my test, had 1 left.
None of the shops could confirm for certain when their next supplies would be in or how many handsets they would get. Each one suggested contacting them on a regular basis to see what the position is.
For me, given that this is a device in demand at probably the most advantageous marketing point in the year, i.e. the run up to Christmas, I cannot understand why there is so much uncertainty around the supply chain.
What Next?:
Now that I have finally laid my hands on the device, the key question I had to address was this; given all the horror stories on here about various problems, etc, was it sensible for me to become another early adopter given that this device will be used for business purposes where reliability is essential.
The decision I have made is, given the work currently being undertaken by C'monex and others coupled with custom roms already in the pipeline, plus the hints and tips thread in this forum, on balance I think it is just about worth the risk me jumping in and purchasing a device.
I was at this point 3 years ago when I first purchased my TyTN. To this day I consider it an absolute miracle that the device did not end its days under a hammer within the first week of ownership, so appallingly awful was that device straight out of the box.
Over time, and with a lot of people doing sterling work on here, things turned around to the point where I have a device that is rock solid stable, reliable and good to use.
I would strongly suggest that if anyone is considering buying this device, they find a live model to play with first before making their minds up. I can see why the keyboard could be a real deal breaker although I intend to purchase a capacitive stylus to get around some of the problems I foresee with non-finger friendly winmobile applications.
Conclusion:
This device looks very promising and yes, it does have issues, based on the reports we have seen here on XDA. You need to play with one first before making a decision to buy.
The keyboard is very different to a resistive one and requires patience, perseverance and good technique to get the best out of it.
I did not have enough time to have an exhaustive, comprehensive play with the device; however I have seen enough to determine that, on balance, and based on emerging developments here on XDA, I could live with it. Besides my current device is now long in the tooth and needs replacing.
The only fear I have is that once I have paid out my hard earned cash for this device, HTC bring out an Android HD2-like device using the snapdragon processor, which is really what I would prefer.
My order for a HD2 plus a HTC Hero goes in next week, depending on stock availability in the UK.
I hope this quick walk through is helpful to those who are trying to make a decision on this device, one way or another.
WB
Thanks WB for this excellent overview - certainly more down to earth and focused than most reviewers who don't know what to expect in HTC phones.
I too had a similar experience to your TYTN when I purchased my Polaris. Mine nearly took a high dive from the 30th floor of an office block when I got it. However in February this year, I installed epimazzo's KhanX ROM and didn't touch it again given how stable and usable everything was.
I've been watching the Leo forum closely for the past two weeks and I can see some of the top cookers hovering and waiting to pounce (oh, Hard SPL, wherefore art thou?). This device has so much potential and is so exciting that I purchased mine sight unseen.
The bugs and wrinkles are...ahem...par for the course if you buy a HTC phone these days. To my mind, there is nothing that appears insurmountable to the ROM chefs (respect). As I said, the phone has monstrous potential - seems like a solid GPS implementation plus the accelerometer, compass and proximity sensor. Bingo!
I had the option of going for any of the Samsung Omnia II, the Acer F1 and the Toshi phones. But none of those has the depth of support found here on xda (only iPhone comes close in community support). HTC owes many people on this forum in a big way - without it, probably you and I would have sh_tcanned HTC years ago...
And for someone who is always fiddling with my phone every day, the possibility of squeezing performance out of this thing is half the fun. May not suit those who need a perfect phone OOTB (like the iPhone for example).
He says confidently before he hits the SMS lag problem...
Update
Well, since I wrote the short review above and read XDA LEO forums end-to-end so my initial thoughts on jumping in and buying the device faded a little. Part of the problem was the sheer volume of negative noise coming from a number of people on these forums plus the fact that I have been here before with the Tytn, taking a year before I had a device I could both trust and like.
Those painful memories made me think long and hard about jumping in and doing the deed. What I needed to do was to get a sense of perspective and balance which was proving difficult to find on XDA. Also being able to lay hands on a device at will to play with was proving very difficult as the limited stocks becoming available were flying off the shelves as fast as they were coming in. This was at odds with all the negativity I was picking up here.
Now don't get me wrong, I am not knocking people. Those that were brave enough to post their honest views about the device, albeit negative ones, did me a huge favour, despite the fact that most of them faced massive hostility from the masses. What this meant for me was that instead of going into any decision rosy eyed I knew that if I bought into the HD2 world there would be problems to overcome, over and above the usual tweaks that one does because its windows, don't you know?!
Some sense of balance was found via the following polls, which I found to be invaluable:
http://forum.xda-developers.com/showthread.php?t=598900&highlight=polls (severity of grid display)
http://forum.xda-developers.com/showthread.php?t=595655&highlight=poll (weird touch-screen behaviour)
http://forum.xda-developers.com/showthread.php?t=591011&highlight=poll (earpiece and voice quality)
http://forum.xda-developers.com/poll.php?do=showresults&pollid=2075 (HD2 speaker quality)
http://forum.xda-developers.com/showthread.php?t=592375&highlight=poll (in search of balance).
So, approaching the festive season with the family nagging me to tell them what I wanted for Xmas, I rang a supplier, talked through all the known issues with them, which they were aware of. However the rate of returns on HD2's to them was so small as to be infinitesimal which meant one of 2 things:
- People were buying the device and either liking it or could live with it or
- The supplier wasn't telling me the truth (highly unlikely as I have been using them for a while now).
They were happy enough to agree to take the device back and return my funds if I did not like it either under the 7 day distance selling rules in the UK or by me ringing them up and indicating my preference.
Went back to the family, gave them the news and......a brand new HD2 landed in my sack on Xmas day via Santa Claus. What an amazing guy he is! Someone should offer to have his children for him.
Broke the box open last night, ie Xmas night and despite my anticipation, took time out to charge it up properly. Time spent now conditioning the battery correctly equals solid battery performance later down the line.
Tackled the beast in anger today. It is true to say that in the metal, this is a beautiful piece of engineering. Build quality on my version at least is excellent with none of the wobbly keys and ill fitting screen problems reported by others being noticable.
Went through setting up the device as I want it (yes, its been a long day and I have stopped now), made a complete backup immediately as my master backup, then installed tips no 8, 44, 46, 58 from the hints and tips thread and made another backup, separate from the original. This way if anything goes wrong I can simply roll back to the last successful change.
Points Worth Commenting On:
Keyboard:
The keyboard needs a degree of accuracy to use it successfully. I did not find the sensitivity out of the box an issue at all. Where I had to be absolutely accurate was in keying in my sim unlock code into the phone. Got that wrong too many times but practice will make perfect.
An even greater level of accuracy is required when trying to put ticks into selection boxes, e.g when installing Memmaid. This can prove frustrating as can the process of copying and pasting. I am sure that the capacitive stylus coming out of HTC will help with this "problem".
For me the keyboard works best without T9 switched on. However for sheer speed the Swype keyboard which I have installed is the way to go. Another version of this board (SlideIt) is readily available and I will be moving to that asap as Swype is NOT free-ware nor, as I have just found out, not officially released yet for the windows platform.
Weather Animations:
The weather animations are very good, just the sort of thing a chap needs to gain bragging rights down at the local pub. I have already seen most of the animations today due to the readily changing weather conditions we have had where we live.
Back Cover:
There is a serious but amusing thread on here where someone could not get their back cover off. Having already been through that thread I was not looking forward to my experience. However I can report that as long as you follow the instructions in the guide the cover is pretty easy to take off and put back on.
Overall First Impressions:
There is a hell of a lot to like about the HD2. There are things that I felt needed to change to suit me better. I have altered SMS to show in traditional mode rather than conversation mode as this works best for me.
Twitter and Facebook are of no use to me so these have not been configured.
I have yet to work out how to get the built-in picture viewer to pick up and show my pictures on the external SD card and there are a whole host of other things I have yet to get done. However day 1 has gone very very well indeed.
I will add to this post as I get to know the device a little better. In the meantime I am off to read the full manual to pick up on what else I need to know.
WB
PS: For those interested I am running Rom 1.48 straight out of the box. Not bothered with the SMS fix as I have not had any issues with SMS sending and receiving so far.
I am being meticulous about killing off apps not required but running in the background via the task manager. Also been straight onto the notification queue lock-up problem by installing Memmaid to sort that out.
Need to find a way of making sure that the X button really does kill off these open apps to save valuable memory space.
PPS: Really annoying niggle is after 10 goes I have not been able to put on the HTC screen protector properly. No matter how hard I try, even using a large cardboard piece to smooth it out, I can't get all the air bubbles out. I really want to use the protector but as it stands, I might have to take the risk and ditch it unless someone can pass on a full-proof method for putting the damned thing on properly.
I have never ever had this problem before in all the years I have had of devices that needed their screens protecting.
More updates soon.
WB
Regarding keyboard I recommend to use Swype or Finger Keyboard.
its a support forum 99% of posts here will be problems
wacky.banana said:
The only fear I have is that once I have paid out my hard earned cash for this device, HTC bring out an Android HD2-like device using the snapdragon processor, which is really what I would prefer.
My order for a HD2 plus a HTC Hero goes in next week, depending on stock availability in the UK.
I hope this quick walk through is helpful to those who are trying to make a decision on this device, one way or another.
WB
Click to expand...
Click to collapse
Honestly I'd recommend waiting for the Xperia X10 if you want an android device. The HD2 in its current state is not something I'd want to use for everyday business use; it has still got some minor problems that needs addressing.
Toss3 said:
Honestly I'd recommend waiting for the Xperia X10 if you want an android device. The HD2 in its current state is not something I'd want to use for everyday business use; it has still got some minor problems that needs addressing.
Click to expand...
Click to collapse
have they sorted the speed of the x10 out yet, last videos i saw it was terrible
sharpey said:
have they sorted the speed of the x10 out yet, last videos i saw it was terrible
Click to expand...
Click to collapse
It's still in its beta stages so the software is bound to get faster once they've sorted out the minor bugs. I really doubt Sony would release it in its current state, but considering HTC released a device without proper texting support and awful call quality I can't say I'd be surprised.
Next year HTC brings out the HTC Bravo, it's an Android Phone (V. 2.0) with the snapdragon 1GHz and total similar to the HD2 instead of the 3,7" AMOLED (more than 16 mio colors) display .
I think it's the same as the hd2 just the android version of it
regards
HTC BRAVO: http://www.engadget.com/2009/12/08/htc-bravo-pictured-more-lucidly/
sharpey said:
its a support forum 99% of posts here will be problems
Click to expand...
Click to collapse
@ sharpey,
Hey fella, merry Xmas to you. If you have been on here as long as I have you would know that XDA is not a support forum but a Developers forum, hence the name XDA-Developers. The conversation and posts used to be about cooked roms, hacking, development of tools and utilities, etc and pushing the technical envelope, NOT coping with people who won't or can't RTFM (read the manual).
It's only in recent times that new users have attempted to change the format and shape of the forum and it has now become, in part, a support forum because people like me like to help other people. Only problem is the noise generated by this process tends to obscure the real nuggets of good information one is looking for before investing in a device like this, e.g, SPL availability and associated development, availability of cooked roms, flexibility of the device from a hacking perspective, and so on. This is what I meant when I said I was looking for a balanced view on here but found it difficult to find what I was looking for although the polls I have linked to also provided useful info.
@ all others,
This thread is just a running update of the journey I went through until I got a HD2. I know there are a lot of people out there who are holding back on buying one as they are confused by how much information/misinformation there is out there on the HD2. All I am doing is sharing my experience in the hope that it helps someone.
Right now the device is 2 days old and I am Just loving it. :. Yes, there are some minor annoyances like the lack of a sent indicator when sms messages are sent; however I trust the device and if I want to be sure I simply look in my sent box to confirm the message is gone.
If you are considering buying a HD2, read this thread plus all the links, read the independent 3rd party reviews then go play with one in the metal, and, if you are happy, go buy one and ENJOY!!
WB
Ok guys, let's be fair.
I have X1 for 17 months and this device is a really great companion.
Reliable, working, stable, powerful, all fine.
Now it's few days after X2 upgrade and I'm sorry, but right now this is a disaster.
Whether I don't get something or this device is a biggest shame I've seen in my life.
Basically this is unpredictable, unstable, unfinished and not proper
piece of ************* crap I've used.
Current behaviour of X2 is like a first firmwares I've seen on P990,
few years back.
After upgrade I've had like 6 freezes through 48 hours - WTF is that?!
Freezing without any reason - just with normal, ordinary actions I do!
The software is completely not optimized at all, looks like a ****ing BETA!!!
I just can't believe it. Just can't believe
they really released this piece of crap.
Unbelievable. This is constantly crashing device.
Once SlideView crashed. Once camera stopped working - soft reset.
Now it crashed after playing a movie from the Total Commander.
It's even more **** - today I opened default WM image gallery and
used it's basic edit functions - used automatic contrast.
Wanted to save and what! Bum - the device cannot save it! Maybe after cropping it,
the device says.... Like a lack of memory!
I mean - I know what software is, always has it's glitches, right.
But what is happening to X2 is like really really bad joke!!!!!!!
Guys, do you think that the problem may be in a wrong upgrade?!
I don't believe it.
So, in fact the 600 Euro piece behaves like a beta stage.
Definitely, the X2 goes back to SE, I want my money back.
You won't **** with me anymore.
Unacceptable. Too much.
I was a fan of SE smartphones (used P800, P910, P990, P1, X1)
All of them served well.
This X2 not. Over. Never gonna buy any SE in my life.
And I think they'll never learn. Never.
In the competitive and tight smartphone market, they are rude enough
to release something like that. And stupid.
Of course I'll not leave it this way. I'll spread the info around.
P.S.
As regarding X1 people experiences were very different,
but generally feedback was good and deserved.
X2 has huge negative feedback right now and I'm not alone.
Besides xda forums, just look at
http://blogs.sonyericsson.com/produc...able/#comments
What is there is amazing. 90% of negative comments after upgrade.
This device didn't bahave like this before!!!
What about you guys?
I'm absolutely agree with you.
The Sony Ericsson Xperia X2 is a nice piece of Hardware, but is a complete mess in terms of Software.
Maybe calling Tech Blogs to post this news would help SE to fix the phone.
Cheers.
Jolo_ said:
I'm absolutely agree with you.
The Sony Ericsson Xperia X2 is a nice piece of Hardware, but is a complete mess in terms of Software.
Maybe calling Tech Blogs to post this news would help SE to fix the phone.
Cheers.
Click to expand...
Click to collapse
What Tech Blogs??
Installed YouTube panel,
wanted to choose it than - phone restarted.
Plugged charger - phone didn't react until I entered battery settings...
haha, starts to be fascinating!
It's really terrible for you guys. It is very arrogant of SE to do this. They don't have their act together, and they need to pay the price. I like the suggestion above. You might somehow try to get this whole debacle picked up by the gadget sites like Engadget, though I don't know how. I know their editors browse these forums. They might run it on a slow news day (remember they ran the X1 "cracks" story, and they run firmware stories all the time).
It's a frustrating time for WM fans, because there are very few cutting edge choices for us these days.
I dont know whats the cause but when i left the phone alone for a while and then i try to turn on the screen, it stays black, if i slide the keyboard the keys get illuminated but the screen is still off.. so i have to reset for 15th time…
Also i get a lot of troubles with the memory card, sometimes it works and the phone detects it but sometimes it takes several resets and ejects/inserts of the card to make it work…
Whats going on!?!?!?!?!?
I feel exactly the same. it's the worst phone i ever had.
i will not buy any more **** from SE. The X1 was a really nice device but this???
No more. and i am sure that SE is in here on XDA and reading to get some feedback and to you i have just one question:
how can you sleep at nights?
Low_down
SE totally lost its way with smartphones after P910 PERIOD!!. Each new device after P910 was worse than its predecessor. When i thought P990 was unstable and slow (skipping P1i that was too little too late and with its own downgrades), along came X1 which i found out to be even worse than P990. I dont know what the reviewers were smoking when they tested X1 out starting from bad build quality & durability (cracks in casing, keyboard issues etc), hardware (useless camera, speakerphone and illumination gimmik) and right down to software (Windows Mobile, worst call audio i've encountered in any mobile phone i've used so far, video playback and the list goes on)!!
Its quite clear to me that at SE there's no such word as "improvement" and "lesson learnt" anymore. Instead of rectifying their issues with a jewel of a platform like UIQ (which would have been much cheaper and more productive for both SE and Symbian) they choose to sleep around with every other slut of a operating system they can find out on the street. SE is nothing but a lost cow now.
pashax1 said:
SE totally lost its way with smartphones after P910 PERIOD!!. Each new device after P910 was worse than its predecessor. When i thought P990 was unstable and slow (skipping P1i that was too little too late and with its own downgrades), along came X1 which i found out to be even worse than P990. I dont know what the reviewers were smoking when they tested X1 out starting from bad build quality & durability (cracks in casing, keyboard issues etc), hardware (useless camera, speakerphone and illumination gimmik) and right down to software (Windows Mobile, worst call audio i've encountered in any mobile phone i've used so far, video playback and the list goes on)!!
Its quite clear to me that at SE there's no such word as "improvement" and "lesson learnt" anymore. Instead of rectifying their issues with a jewel of a platform like UIQ (which would have been much cheaper and more productive for both SE and Symbian) they choose to sleep around with every other slut of a operating system they can find out on the street. SE is nothing but a lost cow now.
Click to expand...
Click to collapse
Heh funny
but I feel bad because of different reasons!!!
After P990 which became usable after half a year
P1 was a pleasurable experience.
And than came X1 which is the best of all of them
working beautifully for the last 17 months on stock ROM!
So encouraged by that I bought X2.
And received a massive slap in the face,
I mean this time collectively almost all of the X2 users
agree - this is beyond acceptance.
i thought sony hit their peak with the P1i. near perfect phone in my opinion. i had it over a year and sold it to a friend and hes had it ever since. still going strong and faultless. a joy to use... only took them 6 generations of P phones to do it but then they ditched the series and started again with the X phones.
as to the X2, i firmly lay the blame with microsoft not sony... the hardware was designed by sony this time and is top notch. but all the problems stem from the WM interface. sony try their hardest to hide the limitations of the operating system but it still shows through. i do like WM and the variety of customisation available, but that strength is also its weakness. same as with windows on a pc. because it can be customised so much its impossible to avoid conflicts and bugs. no two X2s are the same. we've all got a different selection of software on our phones with different options and settings. its near impossible to test for all combinations. they fix one bug and another is introduced somewhere else as a result. i dont think its any coincedence that for the X10 and other proposed X phones theyre not using WM anymore....
a new bug that ive spotted thats really annoying:- my phone now randomly turns off! either that or it crashes to a black screen. i have to remove the battery to be able to restart it. done it 4 or 5 times now...
i do like the X2, when it works its brilliant but when it fails it fails immensly. my only hopes are the the next update fixes the **** ups of this update...or someone figures out how to make custom roms and fixes the problems..
I agree. I am designer. I will design a beautiful poster for This Xperia-X2 best stupid phone and publish it on my Facebook address.
I can't stand anymore to this phone. Now I am afraid if I have miscalled or sms. The phone freeze. Damn. Soo... what is X2 for? a telecommunication or decoration?
I remember X1, first release and got bugs too. but we can use tips and trick to custom it. just 1 thing in X1 that I don't like. The volume is too soft. But X2? Huh! what can we do to this stupid phone???
anothadave said:
i thought sony hit their peak with the P1i. near perfect phone in my opinion. i had it over a year and sold it to a friend and hes had it ever since. still going strong and faultless. a joy to use... only took them 6 generations of P phones to do it but then they ditched the series and started again with the X phones.
as to the X2, i firmly lay the blame with microsoft not sony... the hardware was designed by sony this time and is top notch. but all the problems stem from the WM interface. sony try their hardest to hide the limitations of the operating system but it still shows through. i do like WM and the variety of customisation available, but that strength is also its weakness. same as with windows on a pc. because it can be customised so much its impossible to avoid conflicts and bugs. no two X2s are the same. we've all got a different selection of software on our phones with different options and settings. its near impossible to test for all combinations. they fix one bug and another is introduced somewhere else as a result. i dont think its any coincedence that for the X10 and other proposed X phones theyre not using WM anymore....
a new bug that ive spotted thats really annoying:- my phone now randomly turns off! either that or it crashes to a black screen. i have to remove the battery to be able to restart it. done it 4 or 5 times now...
i do like the X2, when it works its brilliant but when it fails it fails immensly. my only hopes are the the next update fixes the **** ups of this update...or someone figures out how to make custom roms and fixes the problems..
Click to expand...
Click to collapse
Of course, when it works it's a marvellous piece.
It freezes or refuses to perform basic actions every one or two hours.
I have only 3 or 4 apps installed...
I disagree on the system - I fully blame SE for this incompetent
rude behaviour.
How many other devices on market work on WM 6.5?
Many!!!
If the OS is ****ed - you don't release an update to the customer until it works, as simple as that!
We don't talk about some bugs.
We talk about a basic inability to WORK.
-------
Now it's all clear.
They were ****ed and late with the device from the beginning.
The first version did not operate some hardware planned features - radio, videocall.
Why? They were late, incompetent and poor.
Now, the new release, BESIDES those huge problems
REMOVES some present before functionality like autorotating.
Why? Because they cannot deal with this.
Because they're incompetent.
They remove the games.
Why?
Because:
1. They use motion sensor so now you cannot play them.
2. They implemented too little memory in the device (idiots!!!)
to leave the games WITH added videocall and radio.
There's 3% possibility that I'm wrong
but my theory is:
X2 will never be OK.
It's probably ****ed exactly the same way P990 was.
I can't believe I was such an idiot and believed in anything
they do.
I agree with doministry
They maybe got confused and packed a pre pre pre beta as the final release.. hahaha
seriously, I want my +$500 phone working SE
lol its funny to see the blog is down too with the complaints doministry posted lol
spikegotti said:
lol its funny to see the blog is down too with the complaints doministry posted lol
Click to expand...
Click to collapse
Yes mam!
I've never felt so pissed.
I was waiting patiently for 2 weeks or more for an upgrade
not posting any negative comment.
But what happens now is beyond me.
I also wrote to WmPoweruser and Engadget mobile about this.
lol now i dont feel so bad of waiting on the hd2 to drop its price or buy the htc evo this summer
anothadave said:
i thought sony hit their peak with the P1i. near perfect phone in my opinion. i had it over a year and sold it to a friend and hes had it ever since. still going strong and faultless. a joy to use... only took them 6 generations of P phones to do it but then they ditched the series and started again with the X phones.
Click to expand...
Click to collapse
the p1i was more than perfect even the body build is still the best... the P1i IMO was the best smartphone SE ever made
spikegotti said:
lol now i dont feel so bad of waiting on the hd2 to drop its price or buy the htc evo this summer
the p1i was more than perfect even the body build is still the best... the P1i IMO was the best smartphone SE ever made
Click to expand...
Click to collapse
Well personally I'm even more happy with X1
really.
P1 was a masterpiece though.
SE,Xperia X2
I has use HTC TynT.ll Kaiser
SE.Xperia.X1
and SE.Xperia X2
I feel exactly the same.X2. it's the worst phone i ever had.
i will not buy any more **** from SE. The X1 was a really nice device but this???
- Weaking Signal than HTC
-X2 also can't Download any city Maps from TomTom Navigate ,even 1 free city ( X1 can ,and working with TomTom Navigate )
- X2,camera with 8 Mega Pix sound good but Blury,no good picture.
- Not good technical Suport .just seat and waiting some one find and fix trouble for them , this is bad.
I say. I will never ever buy SE phone again
This make me remember when Sony CO come out Beta Video Tape,all it bad.
doministry said:
Ok guys, let's be fair.
I have X1 for 17 months and this device is a really great companion.
Reliable, working, stable, powerful, all fine.
Now it's few days after X2 upgrade and I'm sorry, but right now this is a disaster.
Whether I don't get something or this device is a biggest shame I've seen in my life.
Basically this is unpredictable, unstable, unfinished and not proper
piece of ************* crap I've used.
Current behaviour of X2 is like a first firmwares I've seen on P990,
few years back.
After upgrade I've had like 6 freezes through 48 hours - WTF is that?!
Freezing without any reason - just with normal, ordinary actions I do!
The software is completely not optimized at all, looks like a ****ing BETA!!!
I just can't believe it. Just can't believe
they really released this piece of crap.
Unbelievable. This is constantly crashing device.
Once SlideView crashed. Once camera stopped working - soft reset.
Now it crashed after playing a movie from the Total Commander.
It's even more **** - today I opened default WM image gallery and
used it's basic edit functions - used automatic contrast.
Wanted to save and what! Bum - the device cannot save it! Maybe after cropping it,
the device says.... Like a lack of memory!
I mean - I know what software is, always has it's glitches, right.
But what is happening to X2 is like really really bad joke!!!!!!!
Guys, do you think that the problem may be in a wrong upgrade?!
I don't believe it.
So, in fact the 600 Euro piece behaves like a beta stage.
Definitely, the X2 goes back to SE, I want my money back.
You won't **** with me anymore.
Unacceptable. Too much.
I was a fan of SE smartphones (used P800, P910, P990, P1, X1)
All of them served well.
This X2 not. Over. Never gonna buy any SE in my life.
And I think they'll never learn. Never.
In the competitive and tight smartphone market, they are rude enough
to release something like that. And stupid.
Of course I'll not leave it this way. I'll spread the info around.
P.S.
As regarding X1 people experiences were very different,
but generally feedback was good and deserved.
X2 has huge negative feedback right now and I'm not alone.
Besides xda forums, just look at
http://blogs.sonyericsson.com/produc...able/#comments
What is there is amazing. 90% of negative comments after upgrade.
This device didn't bahave like this before!!!
What about you guys?
Click to expand...
Click to collapse
Wow. For a while I thought that doministry's account got hacked since he was the #1 person who'd argue with people who had anything negative to say against the x2 (even x2 users)
If that's not case, glad to see you're man enough to admit you're wrong, mate.
I have been reading threads dedicated for Galaxy S for the past 2 weeks seeing only disappointed people complaining for various things/bugs/problems, that almost none applied for my personal case.
Thinking that this is very unfair for the specific phone (my opinion after using it 2 weeks now), I would like to just check how many users are happy with the device...
Personally, I have NO problem with GPS fix (navigated a lot through cities and national roads in Greece, Athens and Piraeus), and my phone is not laggy at all. I currently use the phone a lot for various reasons (gaming, e-mails, browsing, navigating, etc), and I really can't find any bug that would make me think of changing the device.
Is it just me? I am using the stock rom version XXJF3...
I've not experienced any lag or GPS issues. That could just be me and you though!
I upgraded to FroYo a day after I got it and I couldn't be happier. Im glad I didn't get a Desire now. This screen is just so... amazing!
I'm also still on the official firmware and I also consider myself a satisfied customer.( At least for now - you only know how good a product really was until after you're done using it in 2 years or so, right?)
Anyway, I DO have the lag issue. It's just that I have it under control by (sadly) using a task killer , and compared to other mobiles on the market, the galaxy s still does the best job for me.
written on a mobile device
i came from the nightmare that is the Desire and its atrocious battery life and the stupid htc bug of "no trickle-charge".
The SGS has been one of the best phones i've had. The lag issue is there for me and i dont have an external sd to try out the mimocan fix... but even then the superb reception, awesome screen and great battery life make it a deadly combo.
GPS also works fine for me on JM2 rooted.
I must say that I'm very happy with my SGS, and I'm sure that some posters just post negative comments to wind people up.
I was amazed to read today that one poster was claiming that Samsung would never release 2.2, while in the dev forum for the SGS people are posting their impressiopns of the pre-release 2.2 from Samsung.
There is one poster who can be found on any thread relating to GPS, complaining about his experiences, but I have found that once I worked out how to use it, my map positioning works well without any modifications from how it came out of the box.
I can only say that anything that I have tried on my SGS has worked once I have sorted the right way to do it, and while I can accept that there are problems, I have faith that Samsung and the experts on this forum will soilve them.
Im also very happy with my SGS! Best phone I have ever used. I do have the same bugs as others i.e "lags" (although I have never experienced 10 second long stalls more like 2-3 second hickups) and since using luncher pro the stalls are much better.
I think the SGS is a coupple of firmware updates from beeing perfect.
Sent from my GT-I9000 using XDA App
I have had my phone for 2 weeks, went from JF3 to JG5 & now JM2 rooted with SD fix, as it is at the moment it is extremely fast for a Smartphone & I am very happy with what it is capable of, I may even hold off on froyo if the speeds arnt as good as what I get now.
Also I like playing, and having a phone that is very hackable and pretty much unbrickable is a godsend when trying stuff out. Had a couple of scarey moments but its all fun
I am using the phone for the past 10 days and didn't much to complain about it.
Intially there was a problem installing the kies and detecting the phone but it was resolved in a matter for 10mins by googling. After 10days of experience I have no complains and very happy with this piece from Samsung. Although havn't worked much with the GPS (Bandwith issues - India) but no lags (>2sec - if any). Works really well with games and sound quality is awesome.
True Fan for SGS...
Cheers Samsun!!
Gotta admit, I wasn't thrilled with it to say the least when I first got it, but I'm now happy with it as it is (JM2, rooted, EXT4 hack, autokiller). Runs fast and is nice to use, and I think definitely as good as an iphone 4 which was the other phone I was considering at the time. Shame, the apps aren't better but thats not the phones fault.
Remember everyone, there's a HUGE amount of happy campers with any device. iPhone 4, Samsung Galaxy S, etc. It's usually the minority comprised of nitpickers, enthusiasts, and people with genuine problems that fill up forums like this.
Oh, I'm part of the enthusiast group I think.
gabbybob said:
There are always idiots moaning - especially on Xda - it's like a magnet for the morose maudling naysayer - poor boys - cry into your pints. I think it's an excellent device - that screen and it's sheer grunt have it stand well apart from the competition - let's see some developers get behind this and make the games, media and applications (for that is their true label, not that propogated by the narcissistic fool known as Jobs)
It's the potential for excellent gaming which I think we'll see in the future on Android that I think will propel this - it already has excellent Sound, Video playback, GPS (I've never had any problems - the fix is quick and accurate), camera is great - get a grip - it's the convergance device I wanted.
Pop a 32GB MicroSD in and on top of the 8GB / 16GB already on the device you have 40 - 48 GB storage - in other words, loads of Multimedia be it Books, Albums, Films, Magazines, Applications - whatever
So, well done to Samsung - let's see Froyo in a timely manner as promised (not another **** up like those idiots at HTC; yes I had a Hero)
Enjoy my son - Ignore the idiots - I do and usually go much further by having many laughs at their expense - schadenfreude ? Definately !!!
S xx
Click to expand...
Click to collapse
I think it is going a bit far to call people trying to work through some issues with the phone "idiots". When I go to a forum I want to see both the good points and the bad points and I like the fact that xda does have people that find the bad things in phones and try and work on solutions for them. I would hardly call those people idiots as you are.
I think a bit of balance is a good thing and we don't really need the name calling do we? If you are old enough to make it to the forums then surely you are old enough not to have to resort to insults on other members especially in a thread about happy people, you dont sound too happy
As for the phone, I came from the nexus and I do like it a lot, I do have some issues but the positives definitely outweigh the negatives so I am holding on to it for now because its the best android device so far in my opinion.
Screen is definitely awesome, loving the accuracy compared to the nexus and the ability to see it easier in sunny conditions and of course the size of the screen, 4 inches i think is about as big as I would want it, just the right size.
Loving the dlna abilities to stream movies off a media player in the house etc and have the horsepower to actually watch them .
Likewise I think the comments are a little unfair. You invaraibly find more people with issues on forums than those without, it is after all the sensible place to look for support.
I do have issues with mine, but at the same time I'm pretty happy it. I suspect I'll be one of the first in line for the Galaxy Tab too when it comes out as I like the idea of the same device with a larger screen for home browsing.
My GPS is working fine. Had lag with stock FW (JG3), but with JM2 and now JP3 it has been working great.
Only issue I have using JP3 is that I drop 3G connection sometimes when setting it to WCDMA mode only, so I had to go back to using auto mode instead which is no biggie.
I live in area with very bad reception, and I'm lucky to get one bar showing on all phones I tried and many times get dropped calls, but so far with the SGS that happened only once. My USB 3G modem almost never found a proper 3G connection even if I tried placing it optimally, but the SGS often gives me 3G and 3G+ without looking for a good spot.
My battery life is about double compared to what I would have expected.
Reading this forum I get the impression I'm somewhat lucky, but IMO it's a very awesome phone!
gabbybob said:
There are always idiots moaning - especially on Xda - it's like a magnet for the morose maudling naysayer - poor boys - cry into your pints. I think it's an excellent device - that screen and it's sheer grunt have it stand well apart from the competition - let's see some developers get behind this and make the games, media and applications (for that is their true label, not that propogated by the narcissistic fool known as Jobs)
It's the potential for excellent gaming which I think we'll see in the future on Android that I think will propel this - it already has excellent Sound, Video playback, GPS (I've never had any problems - the fix is quick and accurate), camera is great - get a grip - it's the convergance device I wanted.
Pop a 32GB MicroSD in and on top of the 8GB / 16GB already on the device you have 40 - 48 GB storage - in other words, loads of Multimedia be it Books, Albums, Films, Magazines, Applications - whatever
So, well done to Samsung - let's see Froyo in a timely manner as promised (not another **** up like those idiots at HTC; yes I had a Hero)
Enjoy my son - Ignore the idiots - I do and usually go much further by having many laughs at their expense - schadenfreude ? Definately !!!
S xx
Click to expand...
Click to collapse
Wait a second, you criticise HTC, but wasn't it Samsung who eventually had to backtrack when they couldn't go beyond Android 1.6 for the Behold?
You fail to miss as well, the 8 Gig or 16 Gig phone you buy has two gig less for multimedia and storage because it is partitioned to install Applications, so you're really buying 6 Gig or 14 Gig. That wasn't in the fine print.
Although the phone has 512 Meg RAM, you cannot use it, and even the leaked Froyo builds you cannot access the full 512 Meg RAM (ie it doesn't show as a total anywhere).
The lags are very real, but some people live with them. The suggestion is that the phone has two different types of memory, one sequential and one random access, and the lag is caused by some random data being on the sequential area. Other fixes involve not used vfat but partitioning an area of your sdcard to ext3.
Doubt the GPS issues all you like, call me an idiot, whatever, just take a look at this and tell me my GPS is working without a problem:
http://maps.google.com/maps/ms?ie=U...2.494749,-1.744981&spn=0.007447,0.022724&z=16
I don't use GPS, so that's had no impact on me whatsoever.
I was surprised to see the number of people complaining about lag and 10 second stalls, as I never experienced anything that severe on the stock Optus firmware. At most, it was 2-3 seconds when opening or closing an app, pretty much exactly what happens normally on my previous phone (HTC Hero).
Basically, I believe for anyone not into the rooting / rom scene who's unaware of XDA they probably have no clue that there's even a problem with the firmware on their phones. I sure didn't until I was informed I should be unhappy.
After mimocan's fix my phone flies, and I really couldn't be happier. I'm loving playing NOVA far faster than on my iPod Touch 2nd gen and the screen is drop-dead gorgeous for videos. The contrast and black levels are so good I'm actually only using black as my wallpaper which makes my minimalist widgets appear to be floating on black glass, causing my friends to do a double-take (hiding the top bar in Launcher Pro or ADW makes this effect even more pronounced). It really makes it look like the entire front surface on the phone is the screen since the edges aren't visible.
The only thing I would have liked is some nicer case material(s), as it doesn't 'feel' anywhere near as much of the premium device it is compared to the Desire's soft-touch plastics and aluminium.
For the record, I thought I'd hate Touchwiz but I don't mind it at all since the changes are minimal from stock Android. I do use Launcher Pro and ADW thought simply to enable 5 rows on the homescreens however.
I have a great phone now but only after flash+root+lagfix+launcher pro+autokiller. That's a bit much to ask an average customer. Samsung did a horrible job releasing this phone the way they did, the hardware is really nice but the software is ****e.
Most people who are healthy don't go to the hospital.
This forum is where the sick come to play.
I think the poster is an idiot, myself.The premise for the thread is sound, but the attitude and opinion is laughable.
I am very happy with the phone - I do not have problems with lag though it has gotten a bit slower now I have added more apps, I dont find myself bothered by it, but like the other person who posted the GPS track, my GPS is not usable for the purpose of recording tracks at all.
Initially I called Samsung and was told "there is no problem, its normal behaviour" - at this point, I had very little choice but to publicise the issue to add my voice to the MANY that have GPS problems.
This thread seeks to marginalise people with genuine problems, and is selfish and unnecessary with respect to being part of the solution.
What do you (people with phones that are fine) lose by the threads complaining of problems?
What is to be gained by NOT publicising the problems? (Hint: Nothing, for those affected...)
I am of the opinion those that have no problems DO NOT use the devices to record tracks. Many seem to be able to navigate with the GPS as it doesnt get too whacked out for long, but for recording a track its useless (see previous link). Having said that, I have struggled to get a sat fix when driving too, so been unable to navigate (and got lost as a result).
If the thread stuck to positives, instead of itself being negative, you would have me here singing praises for the good things too. But instead, I am just annoyed at your insensitivity for those that paid good money for a product that doesn't meet expectations.
Love the phone, and I had both the HD2 and Desire, as I am an HTC fan, and I chose the SGS over the two. No problems with the GPS, but there is one thing that bugs me and I tried to find a solution for it, videos with AAC audio get out of sync, only with JG5 the problem seems to be minimal.
x50v! said:
I think the poster is an idiot, myself.The premise for the thread is sound, but the attitude and opinion is laughable.
I am very happy with the phone - I do not have problems with lag though it has gotten a bit slower now I have added more apps, I dont find myself bothered by it, but like the other person who posted the GPS track, my GPS is not usable for the purpose of recording tracks at all.
Initially I called Samsung and was told "there is no problem, its normal behaviour" - at this point, I had very little choice but to publicise the issue to add my voice to the MANY that have GPS problems.
This thread seeks to marginalise people with genuine problems, and is selfish and unnecessary with respect to being part of the solution.
What do you (people with phones that are fine) lose by the threads complaining of problems?
What is to be gained by NOT publicising the problems? (Hint: Nothing, for those affected...)
I am of the opinion those that have no problems DO NOT use the devices to record tracks. Many seem to be able to navigate with the GPS as it doesnt get too whacked out for long, but for recording a track its useless (see previous link). Having said that, I have struggled to get a sat fix when driving too, so been unable to navigate (and got lost as a result).
If the thread stuck to positives, instead of itself being negative, you would have me here singing praises for the good things too. But instead, I am just annoyed at your insensitivity for those that paid good money for a product that doesn't meet expectations.
Click to expand...
Click to collapse
I don't think it's anything wrong with threads that complain about the problems. It's obvious that there are a lot of users experiencing issues, and if I was one of them I would be angry and discuss the issues as well.
What really bothers me is that when I respond with comments about not having an issue, there are some users that will assume that it's because I'm clueless or dumb. You do it as well when you say "those that have no problems DO NOT use the devices to record tracks". And in the same post you talk about OP marginalizing users with problems?
I have been navigating in the terrain using GPSCompassMap and MyTracks. I haven't had a need to save tracks, but the other day I made a recording with GPSCompassMap when I was driving just because I got fed up with that kind of accusations.
When posting that I'm told that it must been a lucky day or that I happened to have ideal conditions...basically being accused of being a liar since I clearly stated that it's normal performance for me.
I don't get locks on satellites with SNR <20 or more than 8 sats, but it still works.
I really don't get what causes some users to lash out at anyone that does not have problems and call them idiots or liars.
I know it's hard to make any sense of things, since there doesn't seem to be any common denominator explaining why some users have a completely useless GPS and some have one that is working fine.
But it's the same with the lag and battery life as well...some people experience issues and some not, and while it's a bit more common the issue is nailed down to a particular FW or software with those, it's still not 100% clear why there are such differences how users experience the device.