[Help] HTC P3600 Trinity freezing software and tearing screen - P3600 General

Hi, this is my first post here I didn't have time (and will) to read the rules and everything, so I just hope that this is the right forum for this kind of request.
Since you guys have showed up to be people with nice expertises, I request your help to avoid going to any support center and spend money for something that by lucky means, may be fixed at home
The problem is that when doing some operations, the device freezes and no action can be done, whatever button I press or wherever I click with the stylo.
The only thing that can be done to restore for a while the correct functionality of the device is to remove and reinsert the battery.
I don't know exactly when this problem started to show up, because the device isn't mine, so I don't even know what can be the possible causes.
I have also to say that this problem occurred few times at the beginning, but now it happens more and more often making it impossible the use of the phone. Sometimes I even can't turn it on.
I've tried to substitute the battery, but with all of them, the problem remains.
After that I've tried the software reset, didn't solve anything.
The hardware reset didn't solve anything either.
I thought then that maybe the operating system was going nuts, so I tried to flash the device putting WM6.1 Stratos FE+ on it (of course, following the guide and without doing anything wrong), but nothing changed.
I don't know what else it could be, so before throwing this piece of garbage in the bin I ask here for the last sentence, if you can help me.
I have some pictures attached of the phone freezing and the screen tearing up (looks almost like The Matrix movie).
Thanks in advance.

Hello,
From my experience, i think your problem is due to CPU overheating.
There are similar threads on this forum, regarding your problem.
I advice you to check those threads.

have anyone fix that problem? i have the same problem, but 3months before i put a rubber between the cpu and the metal cover and it worked, but now again and the rubber dont help anymore

I didn't do anything still on my phone, I am waiting that somebody gives us an answer
The only thing I did was to reduce the backlight brightness, according to the problem this guy has on this other thread -> hxxp://forum.xda-developers.com/showthread.php?t=596927
But the only thing I've got after this is that the phone lasts a bit longer before crashing

trinity
also here.
somethimes I must leave it without battery an hour or so to power up again.
nothing help. reinstal everything twice. even in stand by it freeze...
it's a wtf problem .....
also I'm very curios for some remedy. I incline to believe it's a hardware problem .....

please if anyone know how to fix that problem then say it here please

I have same model and same problem, When i press and hold central navigation key and power key it power on,and it work,few minutes....
On Monday I will overheat cpu and you hear the results ... hopefully positive

yes, please let us know. And what you mean overheat the cpu? How?
I want to fix mine too...
Thanks !!

Dear friends, problem solved ... overheating of components on PCB...
for all the info: [email protected]

really? hey what did you do ? please tell us.....
THANK YOU!!!

I have exactly the same problem with my htc can any buddy help or any sujjestion in this regard.

I have the same problem however
First, I flash back to ship ROM WM5
Second, I try to increase CPU speed up to 420 Mhz by using Pocket Hack Master
http://www.wizcode.com/articles/comments/pocket-hack-master-speed-configuration-guide/
Everything is testing, if you have your experience pls share
File as attached:
1. Install *.CAB
2. Copy patch file into folder

I join with the same problem.
Nobody has an idea how to fix that error?
@ivanish: can u please share your solution!!

how u solved that freezing problem ? plz can u share ?

thinh30 its overheating problem of cpu as i experiance this freezing problem when media player is in use for long time or during usb connection with pc
i think cpu speed should be lowered to avoid overheating and not increased

it's not that , the screen connector is destroyed , i have the same problem , it's not CPU , use search , there were solved this problem few years ago

Related

O2 simple problems...read.

Hello Friends,
I have some small problems with my imate jam..its lyk,my phone switches off every five minutes no mater the battery it has..also..i hear to 10 audio every day..and talk about 20 minutes..by this usage,the battery drains out fully..i have doubt that,if i change the battery,will this problem of restarting be resolved?..or is it a internal hardware error?,yes the back panel is intact..and tight.
i figure out that its the battery problem..but i need some help..by the experiences.is this problem due to battery?..because,when connected to pc,it works fine..(hope,there is no hardware fault here)
also,I see that,as the phone drops(once), the phone had a reset..is this normal???
Thanks My friends!!
Sean
ok people..atleast reply...battery problem..or sum other....please..it is really importnt and urgent as i was planning to sell it off based oin the problem
cmon man..rather than reading..Why dont you post your experience.
Hi Sean,
Sorry for a slow response, but the rule here is search and then ask!
Anyways, according to your previous posts it seems that there is a problem with your device battery. Consider replacing the battery with a new one. It will hopefully rectify your problem.
Yeah. When a Magician drops, it generally goes to a reset. Thanks to the anti-shock mechanism.
Thanx for the suggesstion,yes im not new to this forum..i searched the forum,but cudnt find a similar post ..(well answered)...and i m realy thankful for your reply..Than ..Sean
try switching ur battery wid a friend whose havin a same model as urs....as far as i think...its a battery problem.

Random crashes, really need help

Hi there,
I have my UNI for about two years now and most of the time I really love the device. It still is faster and has a better screen than most of the other phones out there even today. There is one problem though I really would like to be solved.
I have tried all roms out there and all radio's with varying results however my phone keeps crashing a lot. And when it does soft rebooting it doesnt always help. There are multiple things that can happen and I'll desicribe them below:
- Sometimes it all works just fine
- It can show the bootscreen and then hang on it forever
- It can show a completely white screen forever
- It can show the bootscreen and then suddenly a messy screen filled with random pixels
- It can show the boorscreen and then suddenly a screen with horizontal stripes/beams on it in most of the times two different colors.
- It can show the bootscreen and then the second bootscreen (its mostly green) and then show a fully green screen and stay like this forever.
- Sometimes when it crashes the battery gets really warm
- Often after one of the previous symtoms the phone doesnt do anything anymore when pressing the soft reset butten (expept a small red flash of the left led light)
What sometimes works to get it booted again: get the battery out, put it back in and connect it to the power loader
Also just waiting for a long time seems to help
I always thought it might have something to do with the battery (the original one has the 40% problem) so I bought others. An extended one from dyna, and two others from cameron sino. The crashes and results vary with all batteries. With some it seems to be more often than with others but with none of them it works flawlessly. I have just ordered a new dyna one but somehow I doubt this will solve my problem.
I also have dropped my phone pretty often so there might be something wrong with the main board? I have tried to reproduces a crash by gently (but not too gently) deforming my phone, pressing on it and moving the lid, but that doesnt seem to lead to a crash.
I really would like to know if there is a way to find out why it crashes. Are there diagnostic tools out there with which I can check the hardware? I really would like some help!
Thanks a lot in advance!!
Regards,
Mano3
Hi Mano
Hi Mano,
I guess you are also facing a similar problem like mine. Well you are lucky you are getting an answer since it took me a quite a few hours of searching and nail biting agony to finally realise that, the part of your ROM is corrupted and nothing can be done to get it fixed unless you change the main board.
It suxs but that the truth bro. Hope you can fix it or buy another set.
regards,
techx
Thanks for replying!!
Is there a way to check the integrity of your rom? Then I could check if it is that... I guess I could buy a new main board off ebay or something...
Happy new year!!
Regards,
Mano3
fixed!!
Hey guys,
I solved my problem! So far it is running for two days without any crash! I use the program Pocket Hack Master to set the CPU speed at 312 MHz. Keeping it at this speed keeps my phone stable. When I really need the proc speed I can set it higher to do what I want to do and afterwords I set it back to 312 MHz again. Not the most practical but for most functions the memory is the speed bottleneck anyways.
Hope this helps others!!
Greets,
Mano3
I cheered to early... Problem still there I now bought a new one off ebay, lets hope that works

Questions and Answers Section for BA Forum. Post Your Questions Here.

@All,
As a celebration for my 1000th post, I decided to open a new thread based on Tweakman's idea, which seemed to work very well in the Development and Hacking Section. The idea is simple, a single thread for all Questions, Problems, and Concerns regarding Blue Angel. This includes, but it is not limited to:
[highlight]*Problems with Flashing.[/highlight]
Can't get your device in bootloader? Did it freeze during flashing and now it doesn't get past the 4 colored screen? Are you a complete noob and need some guidance as to how to flash? Etc.
[highlight]*Have questions about which Rom is best?[/highlight]
[highlight]*Want to install software but don't know if it is compatible with your BA[/highlight]
You get my point. All the questions that I have seen/answered over the past couple of months are just repetitions of posts, threads, and things that are readily available on the wiki or in other threads. However, people are either lazy, don't know what a Wiki is / where to find it, or just flat out don't know how to search (or read the forum rules for that matter). Having something general (in this case a sticky) that says "Hey, if you have a question, you can ask here" should draw enough attention and start minimizing the number of new threads and posts opened by users (both new and seasoned). This way, we will be able to keep the development threads a little cleaner and smaller... hence making the site's search function work a little better in the process.
@Seniors,
Kinda like the Q&A team, I will need your help in trying to keep the influx of questions to a certain level by answering them as we see them. None of us are logged in 24/7 (or at least some of us aren't ), but if you guys see a question, please try to answer it. I know that xplode, Chef_Tony, markanthonypr, red_hanks, sun_dream, imatrix, +Que_PPC, motisu, and others normally try to keep this under control, but if we centralize it and contain it, we will have a cleaner forum.
Reserved for future use.
Post Stickied Per Request...
Siemens SX66 BlueAngel Q&A, Help
You know very well you can count on us. Great idea mate. Also congrats on your 1,000's post. I've added a few "tags" to the thread. I hope some others do the same to. Tags help users to find what they are looking for when they use search.
hi
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
homam_france said:
hi specialists
my friend has Blue Angel,he has strange problems.
in (sounds & notification),it didnot saved after changing any parameter,we tried by reflash the rom again,but nothing changed,also we reinstalled radio 1.15 but no change,also the ring tone of the msg is discontinue or irregular when played,and some times didnot wake up (of the device) when recieve a msg.
this is strange issued problems but in mine (BA) every thing is ok,this problems only in my friend (BA),I mate PDA2K.
any ideas?any suggestions?
thnx
notice:when we down grade to wm 6.1 every thing is ok
Click to expand...
Click to collapse
Hey homam,
Thanks for kicking things off
First of all, which OS were you having problems with? This is important because it could have been a bug in a rom that could have been fixed in a later version.
@mark,
I know I can count on you, buddy I need help from the mods as well though. I cannot redirect posts to here and/or close threads
My BA, keeps turning on from standby, by a light shock! I maen, if you press the Power button, and then you knock gently on it's back, it turns back on!!
I've set to "Lock all buttons except the power button", However, I still have this issue.
Well, I must confess that once it dropped off of my hand, and it's the result of that...
Any ideas?
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
If there was only a way to hack the hardware and make this work at least on Edge. I can live with everything else, but its a shame paying for a full unlimited Internet service and only getting G connection Sighhhhhhh
Ok, I had to let that frustration out !!!!!!
Chef_Tony said:
by "it turns back on" i assume you mean it wakes up from stand by, it doesn't really start like after a soft reset, right?
since the BA's only battery activated wake-up is in the cradle and we are not talking about soft reset, my first guess is, the battery is not to blame.
have you checked whether you can use your camera at all time? i mean, the camera_detect does not usually run at all times but if the camera connector is a little lose, from now and then it could "discover" the new camera hardware and wake up, that is unlikely for normal devices, but if yours had a crash before...
you could refer to this site for checking possible hardware reasons:
http://www.land-of-kain.de/ppc/mda3/disassembly/
the hardware things aside, there are also many possible software reasons for the device to wake up on:
- update of titanium weather
- automatic email checking
- cell broadcast
- if bluetooth is on
- if beam is on
- automatic update of any software...
plus of course the usual:
- incoming call
- incoming text message
- incoming mms
- upcoming calendar event...
so please check the possible software wake ups first to make sure this is really a hardware issue, because that would be a shame, that could be tricky to solve.
or let me put it this way, if it is really the moving that wakes it up, you have the first BA with accelerometer
EDIT: last but not least, it could only be a bug, maybe a hard reset or change of the rom could also be a way to go, since spontaneous waking up is a known bug for BAs
Chef_Tony
Click to expand...
Click to collapse
Wow! Tony! I really appreciate your complete answer. I mean it.
Yes, as you correctly assumed, I meant wake-up. It just wakes up and continues the routine WinMo operation; no soft-reset occurs.
It's less than a year that I've replaced the battery with a new one. I remember all the funny things used to happen when the old battery was dying. But non of them were similar to this one.
It can't be the Camera. Well, I'm able to use it all the time, and the "camera_detect" has been always loaded in the processes whenever I've checked it. About the looseness thing, ummm, I'm not sure. I tried to knock on it to see if it's more sensitive than other parts. I think the upper part of the device is more likely to wake it up by an easy hit (like knocking). but it's the whole upper part, not only the camera section nor the camera button.
Unfortunately, the software possibility, is unlikely to be the problem:
I've used many ROMs on my lovely BA which 3-4 times of them taken place since the wake-up problem.
The software and the usual reasons you counted, do wake it up. but shakes, too.
Finally, to be honest, I'm agree with you! This is the first Blue Angel with accelerometer. yeaaah! I did it!
I bet my friends that I can wake my BA up, without touching any buttons or screen! It's fun this way, but I comes to be annoying when I put it in my pocket or just put it on a table! and it wakes up... consider the forced battery consumption, unwanted screen taps if I don't lock the screen. God bless A_C! and... .
I know it's a hardware issue (((((
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
markanthonypr said:
@raizaM: My Thought.... Have you ever taken it apart? One of my BA's had 3 loose bolts inside. All 3 were from what I think is the Radio/Antenna part at top. However, in my case, I had a rattle going inside. Thats why I put it apart. You might have something loose inside, causing a connection to arc when you knock on your phone. If you do deside to open it, there is a tutorial on the wiki on how to.
Click to expand...
Click to collapse
Hey mark!
I had that same issue a while back, but with only one screw (also from the same area as yours).
@raizaM
Just to knock off Chef_Tony's theory out of the table completely, try to erase camera_detect.lnk from \Windows\startup and SR your device. If Chef was right, then your issue might be gone. However, I would follow markanthony's advice and take it apart in case Chef's idea doesn't work.
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
markanthonypr said:
Oh man, your not my hero anymore LoL.. and here I thought I would be the only one with a mechanic inside my phone.
Click to expand...
Click to collapse
Well, it kept me entertained when my BA would run out of juice
Thanks for your kind advices.
Actually, I tried to remove "camrea_detect" from the startup once, but any way, I gave it a shot again... no success...
Frankly, I'm a lil bit afraid to take my lovely BA apart... :-s... What if... :-(
But, I guess sooner or later I need to do so. so what the heck... lets do it.
Maybe I'll do it tonight. Guys please help me through it. I don't wanna loose my Angel!
Ton'y link provided in the previous posts, would be my start:
http://www.land-of-kain.de/ppc/mda3/disassembly/
any more advices?
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
loryshoe said:
all the master please help, my BA strange,,,,, the screen suddenly go dead after actived wifi or playing game, its suddenly dead, and i must push power button to turn it on again through proses like softreset, that in battery power. but if i conect in charger power mode, i turn wifi,playing game, its normal, the BA still on and working normal,
please2,,,,,if someone knows the problem please help, im desper now....
Click to expand...
Click to collapse
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
markanthonypr said:
raizaM: You're not going to go that far deep. Only remove the cover. If you look at picture #4 on that link, the top green area has about 6 bolts all around it. Those were the ones that were loose on mine. 2 of them were rattling inside the phone. I still can't believe they didn't cause a short circuit. You don't need to go down into the camshell area. Do you use the sliding keyboard? If so, you could have a bad flex cable. But, don't worry about tha for now. Just remove back cover and carefull inspect for loose bolts. Don't over tighten them.
Click to expand...
Click to collapse
egzthunder1 said:
It seems that you have the backlight settings set to dim/turn off too fast. Go to \Settings\System\Backlight and modify the settings in there (particularly the ones labeled "On Battery Power"). Then, soft reset the device (stylus on the bottom).
Hope this helps.
Click to expand...
Click to collapse
not the setting, it got black scren, its dead screen after running wifi or application, suddenly goes dead, black screen,.
Have you tried with another battery? It sounds to me like your battery is about to die. It won't hold the heavy battery consumption of Wi-Fi and heavy CPU usage while on Games. Try with another battery. Also make sure you followed Egzthunders suggestion to change your Power Settings. If you still need help, post back and include more info about your device, such as, what version of Windows are you running and how old/new is your battery.

Auto click the right side of screen problem

Firstly I have to say sorry for my English ,my mother language is not English and my English is so poor. -_-!
I buy a SPV M3100 3 months ago.It performs good before, but now I have a problem.
After using a not long time continuously, it begin to click the 'X/OK' on the right-top automatically, so I can't run any program.The program I opened will be closed for that.
When this problem occurred, the phone being a little hot.If I turn off my phone and pick out the battery, it will performs well for a moment.
I have searched this problem, and find someway to resolve it.There is two way,the first method is remove some two Triode beside the cable of screen,the second way is add two 103 capacitance in somewhere nearby.
I don't know whether that's right, and I hope someone would help me to resolve this problem. Now the only thing I am sure is it' something wrong with the mother board. - -#
I am very distress with this.I know it's an old problem, but I still can;t find a certain way to resolve it. - -
Help me, please!
Thanks for your help and reading.

Please Help - Sound Problem (My First EXEC)

Hi, i bought an used exec from ebay and received it right now (the seller sayed it was 100% functional) but it have some issues and i want to know if these issues can be easily fixed, if they are sofware or hardware problem... and... HOW TO FIX THEM .
So... here is:
1.: The phone doens't make any sound, (any speakers works, even when i put a headset it doesnt work). But, when i'm in a call EVERYTHING WORK, i can hear like a normal call, or with speaker normally.
2.: Some times when i turn on the phone it shut down after the "windows mobile" screen or it quikshow the today screen and shut down. So i wait and.. it turns on normally ...and some time after it shows the same issue again.
Please please, help me, i don't know what to do .
Ow, wich button should i press for TURN OFF the phone, not to hibernate...
Very thanks for your attention guys and sorry for my bad english,
Daniel.
Hi,
Weather you send back to warranty or you can have a deep read on my singature link and over there you´ll find a full guide to learn how to do hard reset or install a new ROM.
Good luck,
Thanks but i updated to a new Rom 2 times and the issue is still there and i don't have warranty anymore, the cell phone is used. Please someone help
strangely 2 of my 3 unis have had that issue.
..
it resovled itself within the first few hours. i have NO idea what causes it, i wish i could be more help lmfao

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