Hello everyone
this is my maiden voyage into this forum having lurked for a while since i got my HD2...
Please stick with me,
I have uncovered some grossly outrageous prices from 2 of the leading hd2 repair teams on the internet in the U.K.......
read on .....
well,
The day i decide to step foot into primark, i drop my hd2 and it drops less than a meter from my hand and catches the corners and shatters the glass screen....
after a slightly delirious 20 minutes of laughing i tried to use my phone.
unbelievably it worked absolutely fine! albeit with cracked glass and fine shards of glass sticking into my fingers....
so i immediately set about trying to find out where i could get it fixed online.
The first stop was TurnOnYourMobile.co.uk who quoted me just over £200 to have the screen replaced. They offered a "We'll beat the Price of our competitors" thing, and so i looked elsewhere .
Hence, next stop, Undercutter.co.uk...
According to the very difficult to use website, it would cost me £85! bargain i thought...
so i went back to TOYM to see if they could do a price match?
the answer was no....
oddly, it seemed that Mark at TOYM used to do the repairs for Undercutter and believed that Simon at Undercutter was confusing the Touch HD with the HD2 and that his quote was incorrect.
Back to Undercutter and when i emailed directly to Simon i was quoted £115 plus £8.50! still less than TOYM but a little bit more than undercutters own website stated! not a good sign!
So i did my own survey of prices of the HTC HD2 screen Glass Screen Digitizer.....
to find that the screen alone ranges from £23.50:gultek.eu/htc-hd2-digitizer.html
to £44.95 mobilefun.co.uk/htc-hd2-replacement-lcd-p23948.htm
I emailed Simon at Undercutter about this!
The fact that the screens were available for Under £50 and yet he was charging nearly £70 on top of that to spend less than 20 minutes replacing the screen..... a Whopping rate of nearly £70 an hour for the repair....
Absolutely extortionate.....
after sending my findings to Simon he sent me an email back saying
"We are not going to justify our repair prices and service further, but if you would like to use our services, please let us know."
so my advice to anyone getting a screen repair is, unless you can afford the extortionate prices, see if you can get it repaired on your insurance, and if that takes too long, try and fix it yourself.....
After my findings, I am tempted to buy a screen and repair it myself.....
But i need your advice.... Is the anyone out there who can fix my phone for a lot cheaper and at a resonable rate???
and If i am to repair it myself, Any tips or instructions on hopw to do it???
Many MAny thanks to you
and thank you for reading.
Darren
___________________________________
please someone... please say something..... come out from the shadows... have a view....
Darren
i think its ok for ppl to ask that much money for it from what i have seen its verry difficult to do.
you have to think for yourself. if you do it yourself and you destroy your phone. what will it cost you? is that risk really worth saving a relative small amount of money?
in my opinion its not.
Hello
I had my screen replaced by HTC in the UK and they charged me £79 +VAT so I would say your being well ripped off mate.
Marshall1975, who did you get yours fixed by? and did they replace it with the glass screen as opposed to a platic alternative i've been hearing about? and was it just the glass that was replaced or the LCD digitizer too?
I have a feeling it's just my glass that needs replacing not the bit underneath it.
jamieeeee, I don't think it's reasonable for people to make that much money out of customers at all, just my view but to make such a big profit out of one customer is shocking.
The reason i've posted my findings is to highlight the nature of people preying on a niche market such as us. HD2 is still fairly uncommon and these companies are making a killing bacause we are a niche market... i think it's dispicable...
Marshall, I haven't got mine fixed yet;. i'm doing my research good and proper first before i go for it....
Thank you so much
Darren
seeksol said:
to find that the screen alone ranges from £23.50:gultek.eu/htc-hd2-digitizer.html
Darren
Click to expand...
Click to collapse
that is just the plastic digitizer that reads your finger, not the glass.
also, the second link is for the lcd screen not necessarily the glass. (I think im correct in saying it is a three piecesetup, lcd - glass -digitize ((or lcd digitizer glass))
Thanks for the Info SamSamuel...
so can i assume then, that as it's just the glass that is broken that , that is all i need to replace?
My phone still works brilliantly and no touch problems at all other than tiny bits of glass...
does anyone know How crucial it is after a drop to replace the whole lot? as SamSamuel suggested, the 3 parts that make up the screen?
Simon from UnderCutter didn't appear to say that the screens i listed were incorrect? who knows. Does anyone here have more detailed information to what is on there on the market.
Surely these screens must be Official as they are HTC branded?
below another os Simons gems in repsonse to my findings of screens at a lower price.....
If you have the skills to replace the screen yourself then please have a go at buying and fitting. Some cheaper parts don’t work or last very long, so there are cheaper ones out there but don’t hold your breath for a great product.
Also Just wondered if anyone knew of the whereabouts of the video tutorial on how to replace the screen???
and £79 wow, i can't beat that, Where did you get it done Marshall?
darren
seeksol said:
Also Just wondered if anyone knew of the whereabouts of the video tutorial on how to replace the screen???
and £79 wow, i can't beat that, Where did you get it done Marshall?
darren
Click to expand...
Click to collapse
the videos are here
but its verry hard to seperate those 2 things..
hmmmm taking the whole of the screen looks fairly simple in the video! but i'm sure there has to be more to it because of all the separate components that make up the screen....
still wiatin got hear from Marshall1975 to see where he got his done.....
Have you contacted your network to see how much they can do the repair for?
seeksol said:
hmmmm taking the whole of the screen looks fairly simple in the video! but i'm sure there has to be more to it because of all the separate components that make up the screen....
still wiatin got hear from Marshall1975 to see where he got his done.....
Click to expand...
Click to collapse
I believe he stated in his post it was directly with HTC in the UK.
Why not plump for HTC. Save the hassle of DIY and its cheaper than the other quotes you have?
When its all fixed, work out how much insurance would cost per year balanced against dropping it, smashing it and repeating the whole process again......
Aha
must've not seen that through my cracked screen!
I have contacted HTC to eagerly await their response which i will post here!
Darren
kbm said:
Why not plump for HTC. Save the hassle of DIY and its cheaper than the other quotes you have?
When its all fixed, work out how much insurance would cost per year balanced against dropping it, smashing it and repeating the whole process again......
Click to expand...
Click to collapse
Oh I am SERIously getting insurance after this!
I also asked HTC about extending the Warranty.... will wait to hear back...
Darren
_______________________________________
Related
A horrible thing just happened today...my god damned friend dropped my universal down from 3 feet height...nothing really has happened, but the edges are bruised...a little paint chipped off at a couple places....small deformations in the contours :-(
he says....."duh....sorry"
i'm all freaked out here :-(
now.... the question
is the body/ outer shell of the universal replacable?
if yes, how much does it cost and where can I order it from?
arghhh :-(
thanks,
San
PS: if you don't have an answer, or nothing to say at all, atleast sympathize for me!!
Presumably, you mean "ex-friend" ;-)
Cheers,
Steve
StevePritchard said:
Presumably, you mean "ex-friend" ;-)
Cheers,
Steve
Click to expand...
Click to collapse
food for thought indeed!!!
cheers,
San
dreamtheatre39, I am so sorry. I know you waited so long for your Qtek. I suggest you friend should start saving now for your birthday - perhaps a replacement?
I too am very careful with my EXEC. I want it to last forever or at least till its next Pocket PC phone upgrade. I would really hate it if my EXEC would get any scratch or defect due to handling, especially if it is not my fault. So I do understand your frustration.
StevePritchard said:
Presumably, you mean "ex-friend" ;-)
Click to expand...
Click to collapse
Would have had to carry him out in a pine box, if it had been mine!
pine? cardboard at a push :wink:
send it back under the insurance for the device?
thanks everyone!
I guess only people who own a universal will know how valuable it is....I am over obsessed with my gadget, and have constantly been "over protective" since i've got it! I keep a "wipe" sandwiched in the clam shell al the time to prevent scratches on the keyboard and display.....I keep wiping off the dirt at 5 minute intervals thru the day!
and in the name of satan why o why is it meeee to suffer this wretched wrath :-(
Can anyone tell me if its possible to change the outer casing? Is it complicated and too difficult to do so?
Thank you all once again!
San
I think only contact with HTC or where you bought Universal to see what they can do , my PDA2K got replace by HTC.
Hi!!!
Sad to know...but I can tell u the goodthing that IT IS POSSIBLE to have a new body..Entire casing can be changed..so do not worry.As of now the stocks are not there as it is just launched officially in India...In case I get a dead one with a Good Body, will let u know...I am based in Pune....
I can relate dreamtheater.... I dont think I can trust any friend with my device without constant guidance. Even my husband has to be under my eye when he's tinkering with my dopod.
Is it still under warranty? Then maybe it can be replaced... or maybe you can always give subtle or not so subtle hints to your friend (if he is really a friend) to replace it...
Good luck
hey!
hee hee I wish i could give those *subtle* hints lol
It really is not so bad, frankly speaking....but, the freak that I am....makes me soooo damn fussy about things, and i keep looking at those tiny abrasions all the time....and cant get it off my phucking head :x
I'll just have to wait until I screw it up a little more, and by that time....I'd possibly get an outer casing so that I could slip it in some new clothes!
Until then.....
cheers and have a great new year guys (n angelika!)!
San
Hey DT,
That really sucks mate.
Your friend should really take responsibility for this, but i know its not the money. I know you would pay good money to have your universal back in good shape this instant...
I could have helped you if you had a Jasjar since i-mate is based in Dubai, but since you got yourself a qtek, there really isn't anything i can do. However, i do advise you talk to MMB about this as he might be able to arrange for a body from his supplier. No harm in trying!
Dont worry, it will be fine. Also, get yourself a good case like the ones from Piel Frama or a metal case from Brando
Cheers.
Gutted for you m8. Know exactly how you must feel. Been treating my new Wizard like a new born baby since christmas day and wont let anyone touch it. The wife asked to have a look at it and I just told her it was too much phone for her to handle
Im totally anal when I get a new phone and am constantly looking at it thinking it that a scratch. Im thinking of making the whole family shave their heads as head hairs dont half look like scratches from a distance.... Pubic hairs are far easier to spot though :wink:
Hope you sort yourself out m8.
universaldoc said:
Hey DT,
That really sucks mate.
Your friend should really take responsibility for this, but i know its not the money. I know you would pay good money to have your universal back in good shape this instant...
I could have helped you if you had a Jasjar since i-mate is based in Dubai, but since you got yourself a qtek, there really isn't anything i can do. However, i do advise you talk to MMB about this as he might be able to arrange for a body from his supplier. No harm in trying!
Dont worry, it will be fine. Also, get yourself a good case like the ones from Piel Frama or a metal case from Brando
Cheers.
Click to expand...
Click to collapse
@doc
hey m8! how've you been? ;-)
I wonder why I didn't think of asking mmb....I'm sending david a mail right away! He gave me excellent service while I bought it from him, hope hed do his magic once again ;-)
I spent the whole of today trying to find a case for my universal...I looked around for camera cases, waist pouches, n-gage cases.....all of them are either tooo small, or hideously bigg! Gave up....I guess its only piel frama for now :-(
got to keep humans away from my qtek until then
knowsleyroader said:
it was too much phone for her to handle
Click to expand...
Click to collapse
lol are u still allowed to stay at home?
cheers,
San
Yes but apparently only because she feels sorry for me that I wouldnt be able to charge my Wizard living on the streets
I always liked the couch anyway :wink:
my baby
I am appalled how easy it is to get the Jasjar scratched, the metal also gets dents so easily. I need to find out the cost of a new cover, I don’t like my baby with imperfections
Three feet? That's like... 3 stories in human-height scale!
Hey, at least your screen didn't crack like http://forum.xda-developers.com/viewtopic.php?t=36932 jesax's... poor guy.
heidy said:
Three feet? That's like... 3 stories in human-height scale!
Hey, at least your screen didn't crack like http://forum.xda-developers.com/viewtopic.php?t=36932 jesax's... poor guy.
Click to expand...
Click to collapse
3 feet indeed :-( it fell right off the table...
lucky for me, I had the cover protecting it....the one that comes with the device....I guess that took most of the impact!
If my screen had cracked....holy hell :O I don't quite know what I would have done!! I couldn't force my friend to buy me a new one, cuz....I would have killed him immediately
anyways, I've decided that i'd live with the scratches :-( considering the fact that it would take me another month and *all* the complications all over & again for me to source it! Now i'm ten times more careful....a little late though :-(
Best,
San
Hi dt,
Doing good mate, thanks.
Just be happy that the incident occurred on the 31st of last year and not the 1st of this year. Otherwise, that would have been a nasty way of starting a new year!
Any response from MMB?
Chin up mate!
hey guys, i have a big problem. the center of my MDA's screen will not work. I noticed this while playing warfare incorporated.... I have re-flashed it and it goes to the align screen step and obviously i cant get past this point.........
Any ideas, im sure its hardware but what would make just the center die?
i was just thinking of selling my phone (work provides free crackberry) and this happens.... anyone want an MDA with a (partially) bad touchscreen?
please let me know any ideas you may have.
Thanks guys
Try this...
slide the stylus all around the edges of the screen. I dunno why, but that usually works.
It kinda sounds like your touch screen is going bad. It can be replaced, and there nt to expensive. Try ebay!
Hi Tsumi,
I am also having this issue with a UK XDA Mini S that is about 13 months old.
If I go into 'Notes' and draw Horizontal straight lines across the screen they are straight at the top and bottom but curve around the middle of the screen, very annoying. Brilliant phone apart from that.
no go
i tried the "around the screen" thing and that didnt work.... i think i may just have to sell it. I dont want to replace the screen b/c thats just more money spent on a phone im going to sell..... I hate to do it, I love this phone, it has saved me from boredom soooo many times.... (sniff) ill miss it.
Its like 14 bucks for a new digitizer. I am sure that it will be more than a 14 buck difference in sale price if you fixed it.
Rest2137 said:
Its like 14 bucks for a new digitizer. I am sure that it will be more than a 14 buck difference in sale price if you fixed it.
Click to expand...
Click to collapse
I am sure but i just dont want to dive into this phone... if i break something else...... im more screwed....
[email protected]
send the info i will paypal you did not read assuming you have proof of life meaning light
aboutthemind said:
[email protected]
send the info i will paypal you did not read assuming you have proof of life meaning light
Click to expand...
Click to collapse
??? does this mean your are are interested and want to see a pic of the alignment screen??? if so, not a problem!
your word is good enough
But im slammed so why diont you use my email
as discussed just disclose everything and tell me what im getting thank you
box books?
wires
cool thanks got to go
kinda sick of my wing and its kinda beat up i mean nothing wrong with it except for lots of scratches on the case and stuff :-/
screens perfect and phone works fine
willing to let it go for $150
i think thats real cheap maybe someone needs a extra wing to mess around with or w.e :-/
just let me know
[email protected]
email me
alex
donate it to the "chefs" for testing roms and cooking for the community....
just kidding..
fortuni said:
kinda sick of my wing and its kinda beat up i mean nothing wrong with it except for lots of scratches on the case and stuff :-/
screens perfect and phone works fine
willing to let it go for $150
i think thats real cheap maybe someone needs a extra wing to mess around with or w.e :-/
just let me know
[email protected]
email me
alex
Click to expand...
Click to collapse
can you post a couple of pictures of how scratched up it is? I may be interested in it.
obviously i have ADD lol
as you can see from the pics >.<
but other than cosmetically the phone is fine
fortuni said:
obviously i have ADD lol
as you can see from the pics >.<
but other than cosmetically the phone is fine
Click to expand...
Click to collapse
That is pretty dinged up. One can always buy a housing though. But the ones I have seen are pretty expensive.
Maybe somebody could get this and a housing and make a How To change housing?
yea she aint pretty but im thinking someone who needs a back up phone for testing roms and such
Wow, I thought mine was in bad shape when someone said "I didn't know those came in black..." "They don't. It's frying grease that's soaked in."
hahaha. I thought I was bad with my phone. I got pissed because I got a little scratch on the screen!
If someone does have info on changing the housing, I might be interested in picking it up. I was gonna buy it to give to my dad so he'd get off his stupid Palm Treo 680 ... but if its all banged up, I would just have to keep it to experiment with then.
Well I'm a cook at one of my jobs and I'd rather keep my wing in my pocket than in my coat or car where it could get nabbed. I guess it's the lesser of the two evils. My screen is flawless though, thank you jerito... I mean screen protectors!
simplicity05 said:
Well I'm a cook at one of my jobs and I'd rather keep my wing in my pocket than in my coat or car where it could get nabbed. I guess it's the lesser of the two evils. My screen is flawless though, thank you jerito... I mean screen protectors!
Click to expand...
Click to collapse
I bought some screen protectors, but I hate them. It just doesnt look or feel right to me. I only have a small scratch on the screen too and that was because my brother threw his keys on it when it was laying in my car. I almost killed him
David-
http://cgi.ebay.com/New-Original-OE...yZ108649QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
You may be able to contact this seller to see if he has any instructions.
$150 for that? I'll give you $40.
Amazon was selling them new with contract for $50 - and you can pick up a tilt for only $400...
thank you vr24 for contributing to this thread with your amazing comment
-- no blaming--- edit by papamopps
Man it look like you been chewing on that phone... Either that or trying to skin concrete with it.
yeah, its pretty beat up.
How bout I recycle that thing for you for free? How many times did it go through the wood chipper?
Just outta curiosity...
Are you at least offering up a 1GB MicroSD card with the Wing?
yea theres a 1gb microSD included
bumpskies?
duprade said:
hahaha. I thought I was bad with my phone. I got pissed because I got a little scratch on the screen!
If someone does have info on changing the housing, I might be interested in picking it up. I was gonna buy it to give to my dad so he'd get off his stupid Palm Treo 680 ... but if its all banged up, I would just have to keep it to experiment with then.
Click to expand...
Click to collapse
chang the housing is very easy, torks t6 and a very small Phillips and an ipod pry tool but you can always get a nice cover from ebay gray silver black
just goolge herald service manual the one i used was from mick cannon download service manuals
I managed to scratch my HTC Surround's screen when I dropped it the other day. It's a fairly large scratch and it's bothering me enough that I'm looking to get it fixed. I've seen some auctions on eBay for the HTC Surround's digitizer but have no idea how I would go about removing the screen to replace the digitizer. ifixit's guide doesn't seem to show how either. Am I better off just seeing if HTC can repair it? How much do you think it'd cost?
I owned a Tilt for a very long time, so long, that I replaced almost every part of the phone. This was a difficult and time consuming process. I would definitely find out what it would cost to have it done professionally and compare that to what the digitizer plus tools to disassemble your phone would cost. Not to mention any warranty you might no longer have, labor, possible damage...etc.
As far as I'm concerned, having a legit reason to take apart my phone is right up my alley, so it's all up to you. Either way, let us know how it works out and I wish you the best of luck.
PS, pics will be awesome if you do!
HTC gave me an estimate of about $120. However, the person on the line said it may end up being more and if I decide to not go through with the repairs, it'll be $39 to get it back. So I did some Googling and found Mission:Repair. Apparently they offer Glass/Digitizer screen repair for just $99. They have some good reviews on Yelp but it's mostly for iPhone's, iPods, and MacBooks. I think I'll give them a shot and post a review on them later.
That sounds decent and worth not having the hassle. Definitely keep us updated and I wish you luck!
How much was the digitizer + Shipping and whatnot
youtube.com/watch?v=TFmQigK6u1w
valajax said:
youtube.com/watch?v=TFmQigK6u1w
Click to expand...
Click to collapse
Now this video would be a high five if it showed how to get to the screen but it does nothing but give you a video representation of the ifixit.com's walk through that only goes that far.
I myself bought the new digitizer and it came with the tools and all....I couldn't figure out how to get to the screen. I ripped the thing into pieces but couldn't get the screen section to budge.
Edit:
I wound up taking it to a local shop. I could barely tell what they were doing. I couldn't see how they got the two halves apart but the screen itself is well glued into place. The final review by the guy was "it was a pain in the ass". :/
I did it
I did it and i uploaded a home-made video. Look at the Surround General Forum.
forum.xda-developers.com/showthread.php?t=1217885
a little wrong will make your surround a brick
****angke said:
a little wrong will make your surround a brick
Click to expand...
Click to collapse
yes, You must be very careful... do it at your own risk
Guy has a HD2 with the MIUI ROM and says the SD card slot isn't working and the screen is sometimes unresponsive. I figured probably just wipe it all and start over until he told me he recently took it apart and decided it was too complicated for him to deal with so he slapped it all back together. He seems to know what he's talking about quite a bit. Is it even worth me getting it for $70 or is this a joke. What do you guys think?
HD2 screens tend to get unresponsive after a while of use. It seems some connectors of the digitizer run underneath the Red Dial hardware button. Eventually though, all HD2 screens will die. The digitzer can be replaced, but it is quite difficult to do apparantly. Also, digitizers are like 70$. So no, I do not recommend you buying that phone. You would only have to spend more money to get it fixed (that is, if you could even fix it).
Agreed. Too troublesome to replace the digitizer. Will end up running you as much as if you bought a fully functioning used HD2.
anseio said:
Agreed. Too troublesome to replace the digitizer. Will end up running you as much as if you bought a fully functioning used HD2.
Click to expand...
Click to collapse
I agree, only if you're not a techy skilled guy!
Thanks guys! I was willing to take it on but not after he pulled it apart. I've repaired a few phones before but one thing I hate is if it's previously been tinkered with. That's just a no no. You all are right, that $70 could nearly double and at that point I would have been better off getting another one. I really appreciate it.
quickbird144 said:
Thanks guys! I was willing to take it on but not after he pulled it apart. I've repaired a few phones before but one thing I hate is if it's previously been tinkered with. That's just a no no. You all are right, that $70 could nearly double and at that point I would have been better off getting another one. I really appreciate it.
Click to expand...
Click to collapse
And the digitizer on the HD2 is particular awful to change out. One of the main versions of it require heating it in an oven and prying it apart. Not exactly what I'm willing to do, in any case, unless the phone and parts are free.
hd2 70$ !!
sent u a pm !! !
I'd be willing to pay $70 for the working mainboard.
enigma1nz said:
I'd be willing to pay $70 for the working mainboard.
Click to expand...
Click to collapse
he doesnt want to sell it !!
i pm'ed him and he told me so !! !!
mods pls close this thread ! !!
think you have to bake the phone in an oven to melt the glue to change the screen
no owen, lol. it's quite easy to do, at least it was on my diamond, who has the same assembly. a little hair drier is just what the doctor ordered...
change the screen take tons of works!
Yeah I ended up passing on it guys. I didn't have the phone in possession, was just getting advice while I was thinking of purchasing it. From what I understand, it's quite a bit of work replacing that screen, but a simple hair dryer like rape_artist stated would work, or a heat gun.