Database Users

Qtek 9100 & Orange network problem????

I have a Qtek 9100 that worked great as a Vodaphone product and then great with a Virgin SIM. With my new Orange SIM I can make and receive calls but keep getting the error message ""The phone is not ready. Wait 15 seconds and try again" when I try and access the Phone settings. I also notice that I cannot send or receive text messages.
Any help / advice would be greatly appreciated.
Many thanks.

You might wanna either flash the device with the ORANGE ROM or at least install the ORANGE EXTENDED ROM. Seams like the Orange network requires special settings ...

Did you ever get this working? I have exactly the same issue and not working so far!

Just to update
tried official 02 roms in Windows Mobile 5
-- I can use GPRS / Phone.
However I can't go into Settings as says Phone is not ready,wait 15 seoncds and try again. However if I remove orange sim and put in Virgin one then it is fine.
I have updated to newer radio 2.40.11 and such but still does not work.
Does anyone have any ideas? Orange wants me to buy a M3100 as that will be compatible!

My problem fixed
Folks
I followed the following instructions and it sorted me completely - this proved a great posting for me but obviously I can't be sure you have exactly the same problem or same type of Qtek 9100:
http://forum.xda-developers.com/showthread.php?t=292236
Post 5 shows the 'step-by-step' guide.
I hope this helps.

Hi thanks for the reply.
I have a 02 Mini S G3 model so I'm not sure if I can flash a G4 radio rom over it?
I have tried the O2 Radio 2.07, T-mobile 2.19 and 2.40 radio for G3 so far without any solution.

Just got back from work, looked through the post and spent some time researching to make sure Wizard_love was safe (better safe than sorry!) and flashed it. It worked AOK so a big thank you jt142.

[HELP] i have a problem with my blackstone unlocked

Hi
I buyed a htc touch hd like 2 month ago but last weekend didnt get any network so i turned it off and turned on again and nothing happend i left my cell on a store and they say that theres nothing to do
Can anyone help me they said that it could be a software problem with the unlock
is there anyway to check if the phone lost the unlocking soft or something
PLEASE HELP ME

try a hard reset if a soft reset does not fix it

sounds to me like a radio flashing went wrong

And what i can do in that case!

Please Explain more
Gonzo1563 said:
And what i can do in that case!
Click to expand...
Click to collapse
Mate,
Can you please explain the problem ??
Did you try to install anything ?? or did you try to do any ROM upgrade (if you are familiar)
How did all these started ?? give us some details & we might be able to help you

Also can you turn phone on at all now? Can you enter bootloader screen? What does your SPL say?

Yeah i can turn it on!
one day i have some probs with the network i haved to turn off and on a few times the radio and then the network appears but now it just say SEARCHING
no i didnt update any room

Gonzo1563 said:
Yeah i can turn it on!
one day i have some probs with the network i haved to turn off and on a few times the radio and then the network appears but now it just say SEARCHING
no i didnt update any room
Click to expand...
Click to collapse
You could always put your phone into bootloader and flash a radio

How can i do that
how can i know wich radio do i need

You flash a radio the same way you would flash a rom. First of all you need USPL or HSPL on your device. I recommend you read these threads for guidance:
Dummies guide for flashing using USPL or HSPL
1.14.25.24 & Rilphone.dll radio thread
Blackstone Radio Flashing (wiki)
Available Blackstone Radios
I would start with radio 1.14.25.24 as this is latest blackstone radio

It doesnt work yet
please i need you to recommend me a rom to use
can i use the officil one from htc website?
and what else i can try to make my phone work again1

Gonzo1563 said:
It doesnt work yet
please i need you to recommend me a rom to use
can i use the officil one from htc website?
and what else i can try to make my phone work again1
Click to expand...
Click to collapse
You have a vast choice of roms to use, either stock roms direct from HTC site or from the wiki here or cooked roms from this forum
Would be impossible for me to recommend one as everyone is different and your tastes may well be different from mine. Also you have different windows versions, i.e. wm6.1 & wm6.5. All I can say is try a few and make your own conclusions. At present I am currently using Throys WM6.5 R9 rom

I changed the rom and the radio still dont get signal
NO SERVICE!

I changed the rom and the radio still dont get signal
NO SERVICE!

Gonzo1563 said:
Hi
I buyed a htc touch hd like 2 month ago but last weekend didnt get any network so i turned it off and turned on again and nothing happend i left my cell on a store and they say that theres nothing to do
Can anyone help me they said that it could be a software problem with the unlock
is there anyway to check if the phone lost the unlocking soft or something
PLEASE HELP ME
Click to expand...
Click to collapse
Hi
ok if I was your support guy for your problem I'd need more info like
1. What unlocking software and from where did you get it?
2. what network are you on?
3. where in the world are you? (geography can be a problem)
4. what rom did you flash to?
5. (this is where I check in 6.5) in settings, connections, connection setup what does it say?
6. in settings, phone information what model does it say you have ?
with luck giving us this info might give us an idea what has happened
Good luck

1. What unlocking software and from where did you get it?
I buyed it on ebay already unlocked
2. what network are you on?
Digitel
3. where in the world are you? (geography can be a problem)
Venezuela
4. what rom did you flash to?
The original one from HTC the last one(1.57.831.1) i tryed aother ones 2. but the problem started before i tryed to flash any rom for first time.
5. (this is where I check in 6.5) in settings, connections, connection setup what does it say?
Select Operator
Contry:Venezuela
Operator Digitel TIM
6. in settings, phone information what model does it say you have ?
i didnt find this but its a HTC Touch HD T8282

Gonzo1563 said:
1. What unlocking software and from where did you get it?
I buyed it on ebay already unlocked
Click to expand...
Click to collapse
You may find that the phone is stolen and phone networks have blocked the IMEI Number this maybe why you donot have any reception
Try asking your Network phone company if this phone is blocked

I Already call and no its not blocked by imei

Gonzo1563 said:
I changed the rom and the radio still dont get signal
NO SERVICE!
Click to expand...
Click to collapse
ok, when you changed rom did you use USPL or HSPL? What does your SPL say?

HSPL
SPL-1.56.01iNex

Phone Function Issue

Hello
I noticed a very annoying bug at my phone: sometimes when I end a call the phone function stalls (the icon on the upper bar shows conversation in progress)
The only way to use the phone function again is to soft reset it. Lately I get the same problem but without the icon that shows conversation in progress. During this time all the incoming calls are not prompted. Basically on the caller side my phone "rings" but my phone doesn't even notice the incoming call. This prevents me from receiving very important calls that affect my business.
I cannot upgrade my ROM (1.14.479.3 ) since there is no official version for my region.
Any of you have this problem ? Shall I bring it to service ?
Please tell me your thoughts
SR

seems like a software issue, which region is your phone in? have you tried updating your software through HTC website?

For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.

i had the same problem after installed a hot fix from HTC, even hard reset and reinstall the ICR program the phone just lockup when I made a call. I can talk in that call but the whole phone just won't response to any keys or touch screen. After 2 days playing around with countless hard reset I decided to flash the same ROM from computer and the problem seems gone now.

SneakyR said:
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
Click to expand...
Click to collapse
Sure you can You are currently using a WWE ROM right? You can use USPL or HSPL to flash a newer official WWE ROM. In the event you need to return the phone just flash the original ROM (and SPL) back to your phone and they will never know. The original ROM you are running now is available on the Wiki, and here is a direct link. If you need help flashing ROM's you can read the guide in my signature and post questions in that thread
On a side note- I have had that issue before as well. It does seem like a bug in some software on the ROM as flashing different ROM's seems to make it go away (or reappear )

My phone's screen stopped responding few weeks ago and I brought it to service. They changed its front side with a brand new one (I am not sure if the screen only because I even get better audio quality during calls). I am telling you this just to underline that when I took it back from service the ROM was flashed again (same version though) because the menus used to be in English and now they are in Romanian. So if I am not mistaking my hard resets + services ROM flashing (into the same version though ) didn't fix this issue.
@Digital Outcast:
I am aware that I am able to use a newer ROM. I read the wiki and I know how to do it but if for some reason what I mentioned above (screen completely stopped responding and it was changed) happens while the new ROM is on the phone I will lose my warranty.
Since I opened this issue I changed the sim with a newer one. The old one was 7 years old...
Thank you for your feedback and for letting me know I am not the only phone owner having this annoying bug.

As stated by Tnyynt on another thread
Official updates go by as original ROM, they install without HardSPL if there is an update for your version of the device, so if you have an Official ROM which you have flashed, there's no need to worry for warranty.
Click to expand...
Click to collapse
Basically, any of the official rom updates for your device available on HTC or wiki can be flashed to your phone without HSPL or USPL and will not void warranty.

I tried with this one but when I insert my serial it says its not available for my region.
http://www.htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=2
Still I managed to download it using some serial I found on the web. But when I started the flashing process it says its not meant for my phone and aborted

Is your phone branded? Did you get it new? I ask because it doesn't look like it was a WWE device...

I bought it brand new from an online store. I didn't buy it from a provider like Vodafone or Orange.
One of my colleagues bought it from Vodafone few days ago and he has exactly the same ROM version as I have. None of us is able to download the previously mentioned ROM version from HTC website using the imei.

RUU_BlackStone_HTC_WWE_EastEurope_1.14.479.3_Radio _52.49a.25.26_1.09.25.14_Ship is the ROM you currently have on your phone. There are no "official" updates for your particular CID.
Your real only current choice if you want to flash a newer HTC ROM would be to use USPL or HSPL and flash another official WWE ROM. You could always flash back the original if you needed to return the phone for warranty purposes. Sorry bud.

Thanks for summing it up for me.
PS: changing the sim with a newer one did not help, in case somone wants to do this.

3G problem since I've installed radio 1.59 and over

Hi!
I've tried to install new ROM with win 6.5 few days ago. So I've update my radio rom at the same time with the version 1.59.46.12.
No problem with the installation, everything seems to work fine...
But since, I've got trouble with my 3G connection... If I stay in EDGE everything work fine, it connect to internet etc.
But as soon as I have an HSDPA connection, I lost network connection and I never get it again... I have to turn manually in GSM mode only to get a signal again...
I've tried radio 1.65.30.09 but it's the same thing and I've downgraded to the win 6.1 3Lit3 VIII and I've got the same
I don't know what to do... I've got the right radio version for the ROMs I've tried so I think it'll be stupid to try a 1.58xx or 1.64xx but I have no other idea :/ Maybe I'll tried this tonight but with no much hope...
I'll tried again with an other ROM too, but if you have an other idea, I'll take it...
Thank you very much :/
PS: Sorry again for my wonderfull english, if you don't understand something I could try to explain my problem in a different way, thanks

Kiiv said:
Hi!
I've tried to install new ROM with win 6.5 few days ago. So I've update my radio rom at the same time with the version 1.59.46.12.
No problem with the installation, everything seems to work fine...
But since, I've got trouble with my 3G connection... If I stay in EDGE everything work fine, it connect to internet etc.
But as soon as I have an HSDPA connection, I lost network connection and I never get it again... I have to turn manually in GSM mode only to get a signal again...
I've tried radio 1.65.30.09 but it's the same thing and I've downgraded to the win 6.1 3Lit3 VIII and I've got the same
I don't know what to do... I've got the right radio version for the ROMs I've tried so I think it'll be stupid to try a 1.58xx or 1.64xx but I have no other idea :/ Maybe I'll tried this tonight but with no much hope...
I'll tried again with an other ROM too, but if you have an other idea, I'll take it...
Thank you very much :/
PS: Sorry again for my wonderfull english, if you don't understand something I could try to explain my problem in a different way, thanks
Click to expand...
Click to collapse
Install your original rom and try again. Downgrade your radio first to 1.59.xx.

So...
I've tried to reinstall my old ROM (win 6.1 by TranMinhMan) and the associated radio.
Same problem...
I've tried to reinstall the official HTC ROM... It's the same...
I don't know what to do... That sucks (a lot)
With only GSM mode activated it always works, but if I turn on HSDPA on, I lost connection to the service : I can't call, connect to the internet or anything... I've verified my operator configuration, it's not that...
Help.... :/

Kiiv said:
So...
I've tried to reinstall my old ROM (win 6.1 by TranMinhMan) and the associated radio.
Same problem...
I've tried to reinstall the official HTC ROM... It's the same...
I don't know what to do... That sucks (a lot)
With only GSM mode activated it always works, but if I turn on HSDPA on, I lost connection to the service : I can't call, connect to the internet or anything... I've verified my operator configuration, it's not that...
Help.... :/
Click to expand...
Click to collapse
This is strange ..maybe your gsm provider has the problem..It happens some times.

Hum, yes but I've tried in different places and I have the problem for few days now It's a long time for a provider problem I think.
May the flash of the radio break something? Like the 3G receiver in the phone? :/ I don't know, I have no much knowledge in this domain...
Or maybe it's the sim card? I will try to find an other sim today to try with it...
Thanks for your answers kostas244.

I've tried with an other SIM card and I have the same problem...
Reinstalling the official ROM and associated radio of my provider (orange) doesn't change anything...
I think my device is really broken

Kiiv said:
I've tried with an other SIM card and I have the same problem...
Reinstalling the official ROM and associated radio of my provider (orange) doesn't change anything...
I think my device is really broken
Click to expand...
Click to collapse
well i had the same issue on kaiser... mobo problem... sorry

Sorry but I don't understand (or don't want to ) :
"mobo problem" = hardware problem on my phone? :/
I hope I'll found my guaranty papers...

I had exactly the same problem.
I'm sorry to say this, but the only way to fix it is by replacing the motherboard.
Don' t spend any more time flashing roms or radios, it's useless.
You should find those guaranty papers as soon as possible.
They replaced mine with no cost.
Remember to remove hard-spl and then
flash original rom before visitng service point !!

Ok, thanks for your advice.
Do you think the latest official ROM from HTC is alright or I need to return to the first one?

I'd like to add, the Polaris has a very weak gsm antenna. I've done a test, with all possible radios on my polaris i get max 3 bars and a GPRS icon. While on the exact same spot, when starting up my nokia 5800 XM gets full bars and 3.75G.

destinator 7 fails when sim is installed on HD2

Hi guys,
I 'm facing a very weird problem. I own a HTC HD2. I have installed Destinator 7. When the SIM card is not installed (or the SIM is physically installed but I don't provide the PIN) destinator works fine. When I enter the PIN for the SIM, so my phone connects to the mobile phone provider, Destinator software fails to start. The destinator's logo appears on the screen and HTC halts. Power-off button doesn't work and I had to press the hard reset (red pin at the back). I have ran many tests and the conclusion is always the same - Destinator halts when SIM is installed. Does anybody else had a similar behavior? Any ideas for further troubleshooting are welcome.
thanx.

I have both destinator 7 and igo8 on my hd2 and both work without any problems, do you have a branded hd2?

Hi Mathie,
thank you for your reply. My HTC is not branded or somehow locked (I hope). I 'm running the original ROM v. 1.66.482.1 ELL, O/S 5.2.21869, manila 2.5.19211619.0, RF 2.06.51.07. My service provider is Cosmote. I 'm not sure if this information helps, but I cannot think ANY reason why destinator hangs when the telephone SIM is installed.
Is there any possibility the GPS receiver to get a conflict with A-GPS ? I' d rather say no...
N-drive at the other hand, works fine, it's an excellent program, but I 'm get used to Destinator.

memoryic said:
Hi Mathie,
thank you for your reply. My HTC is not branded or somehow locked (I hope). I 'm running the original ROM v. 1.66.482.1 ELL, O/S 5.2.21869, manila 2.5.19211619.0, RF 2.06.51.07. My service provider is Cosmote. I 'm not sure if this information helps, but I cannot think ANY reason why destinator hangs when the telephone SIM is installed.
Is there any possibility the GPS receiver to get a conflict with A-GPS ? I' d rather say no...
N-drive at the other hand, works fine, it's an excellent program, but I 'm get used to Destinator.
Click to expand...
Click to collapse
have you tried to put another sim card in your phone? wind, or vodafone? and see if the problem insists? have you tried to update quick gps? have you changed the com ports? (by default destinator 7 uses com port 4)

Hello again.
I have tried to perform the following tests.
1) I have replaced cosmote SIM with Vodafon one. I destinator has the same behavior.
2) I turned off RF radio (airplane mode). Destinator works fine but of course I cannot use HTC as a mobile phone.
3) I have formated the entire flash (CF) and create only the destinator directory. The problem persists.
4) I 'm not sure if quick GPS interacts with Destinator, but since you 've mentioned it I run quickGPS version 1.3 (built 1920.2423)
Destinator has been set up to use com4. If I don't register to a Mobile Provider (or RF is dissabled) the program runs fine, otherwise the startup logo fills 9 out of the 10 red arrows and stacks there.
thanks once more for your time.

where did you buy your phone? are you using a stock rom or a cooked one? I am using this rom here and all is well,no problems at all if the problem persists download the above rom and flash your phone with it. i'm sorry but some things get messed up if your rom is not well installed i can't help any more.

Hi again,
thanks for your answer. I 've checked the rom link you 've mentioned. I 'm already running ROM v. 1.66.482.1 ELL. I got the HTC from a recent offer of Vodafon. They sponsor a 450 Euros discount for the device, and HTC HD2 was in the list. I have not flashed the phone yet, since I already have the latest release. I 'll get a full backup and I 'll try to flash it, just to see if that will fix the problem. I 'll post my findings.
thanks.

Hello,
I have good news. I have re-installed the original ROM v. 1.66.482.1 ELL as you have suggested and Destinator 7 works FINE. I still cannot figure out what could of being wrong, with my original same version ROM, but when I re-flashed to the one downloaded from here http://www.htc.com/gr/SupportDownload.aspx?p_id=297&cat=2&dl_id=863 the problem is gone.
Thanks once again for your valuable suggestions.

memoryic said:
Hello,
I have good news. I have re-installed the original ROM v. 1.66.482.1 ELL as you have suggested and Destinator 7 works FINE. I still cannot figure out what could of being wrong, with my original same version ROM, but when I re-flashed to the one downloaded from here http://www.htc.com/gr/SupportDownload.aspx?p_id=297&cat=2&dl_id=863 the problem is gone.
Thanks once again for your valuable suggestions.
Click to expand...
Click to collapse
glad I could help, feel free to contact me again, να εισαι παντα καλα!