Touch HD says I have 2 new SMS when I do NOT. - Touch HD General

Pretty much as the title says, my Touch HD has a '2' in the green circle as though I have two unread messages. This is not the case, I have deleted ALL messages from my phone, there is nothing.
It started with a '1' when a message failed to send when I was roaming... I dealt with it, but now it thinks there's a second unread message. It's pretty annoying because I only know if I have a new text now if it says '3' in the green circle.
Help please.

Hi,
What ROM version are you using?
Please try and change the following Registry key value:
HKEY_CURRENT_USER\System\State\Messages\sms\Unread \Count and made sure its set to 0
If that does not work, try this:
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.

The registry edit fixed it!
Thank you very much.

Scratch that... when I receive a text, it jumps straight to '3' instead of '1'

I found manila take about 3 sec to mark an sms as read. you probably still have a couple ore short sms that you did not stay on for long enough.
go through them all stopping on each for 3 sec an see if it finally reads one.

This isn't the case, I have zero unread messages. I have even deleted ALL messages from my phone, all SMS and Email. It still shows as 2 unread messages, on manilla and in the windows messaging program. I did that reg edit, which removed the '2' but as soon as I get a new message, '3' pops up, it's almost as though it thinks '2' is zero.
Really need to fix this guys!

Read this thread it may help
http://forum.xda-developers.com/showthread.php?t=470169&page=3
r
Andrew

Perfect, finally fixed. Thank you very much.

Related

Anyone know a faster way to send sms text message

So i changed from the 8125 to the wing and I have discovered it is much more difficult to send a new text message. You have to go through like 5 different commands...(open the message bar, select text message account, tap menu, scroll to new, scroll to sms) it just seems so tedious so i was wondering if anyone knows of a way to make it so i can have new message be one of my soft key choices (preferably where the delete soft key is). Its really annoying.
Thanks BP
How about when you install the HTC Home plugin, I HAD one until i bricked my phone yesterday :'( it came with the PDAVIET rom which was released some time ago.
What it does is, it shows on the Today screen a link to Email and one to SMS.
That's probably the fastest way.
Cheers
how 'bout putting the command "new sms" under a softkey ?
Or simply install the program "name" (sorry forgot the name) that puts a "New" menu at your left soft-key in the today screen, from there you can choose sms, e-mail, mms etc.. Just search for New menu
Press Contacts softkey. Scroll to the intended recipient. Tap, hold, pick "Send Text Message". Type text message. Press Send softkey.
What's the problem?
How About VIJay?
Hello,
I use VijaySMS All the time... It allows you to make a shortcut (I use SPB Today so I create the shortcuts in there) that either starts a blank SMS or start one to a specific contact. You can find the program at Vijay's webpage here: http://www.vijay555.com/
Enjoy!
You could set up the Message button to automatically go to your SMS Inbox when you press it.
Messaging Inbox > Menu > Tools > Options...
Select Text/SMS and uncheck "Display account picker when opening Messaging." This will automatically open your SMS Inbox, thus eliminating the first two steps of your problem.

Can't clear unread SMS counter

I have 2 unread SMS showing in the slide2unlock screen and on the SPB shell icon. I deleted ALL of the SMS messages (drafts, outbox, etc. too). Yet still it shows 2 unread. I have threaded SMS installed. Is there a way to clear the unread messages?
I had that problem as well with threaded sms, even though i had gone into the program and read the texts the htc home plugin and the threaded sms today plugin still told me I had 3 sms messages waiting for me. I couldn't get rid of it until the next day someone else texted me, then the popup notification window came up telling me I had 4 texts, I clicked the option "save as read" (or maybe it was dismiss) and they all went away, see if you can get someone to text you and try that maybe?
Tried that....didn't help
I've had this happen too. I fixed it by uninstalling the threaded SMS application, then when I went into the stock SMS app, I saw an unread text message that the threaded app didn't know about. I think it has to do with installing the threaded SMS application when you have one or more unread texts. Who knows. Anyway, delete it, reinstall, and that should fix it.
there should still be a way to access the default text messaging folder even if you have threaded sms installed, too bad that option doesn't seem to be included (that i've seen) with any threaded progs I've seen yet. Hopefully the uninstall works for you.
my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks
I resolved the problem by uninstalling Threaded SMS. I saw the 2 unread messages, deleted them, then re-installed Threaded SMS.
mrja22 said:
my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks
Click to expand...
Click to collapse
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great
The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.
karpik said:
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great
Click to expand...
Click to collapse
Search for "fixunreadcount".
I don't understand well english,but think that this file can help you...
extract file in ppc and execute it.
I am having HTC Touch(GSM) 128MB ROM & 64 MB SDRAM UNLOCKED(originall bought from UK, having Orange Connection). Recently I was fidling my device with phm registry editor, and some how what happend I dont know, But now the new sms counter which displays on the home screen tabs is not incrementing. If any new sms comes the counter remains '0'. Can ANY ONE please help. One more thing is there any ROM update for my set?
I have had this issue again in the last two days after flashing Ark_N's latest ROM for TP2.
What I have done just now is tap on the sms icon/button, tapped "all messages" text that appeared after tapping the sms icon/button, tap "menu", selected "settings", selected "traditional mode", scrolled down the messages till I came to a text message that was unread (bold type), read it by selecting it.
After that, I selected the "menu" button, selected "settings", then "conversation mode", "back", and pressed the "home" button (hardware button). And guess what? the issue was gone.
Hope this helps.
corwinb said:
The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.
Click to expand...
Click to collapse
worked for me! Thank you corwinb

TouchFlo shows incorrect unread mail count

Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?
chr5s11 said:
Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?
Click to expand...
Click to collapse
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Thank you very much! That was it!
I made an restore with pimbackup, and I still see 25 in the counter (I have a lot more). I also don't see any message in the outlook email
Sorry to hijack the thread but I have exactly the same problem but with SMS messages.
Its shows one unread message but there are none in the messages folder. Even if I go to the tree, sure enough its states Inbox (1) but upon entering the inbox there is nothing.
Can anyone help please, its driving me nuts!!
I'm having this exact same problem. Touchflo shows 1 SMS. I've completely cleared all messages in all folders, yet it still shows 1 on the counter. Like GuyAdams, it's driving me crazy too.
tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
thanks a lot. that was my problem
it was driving me crazy.
i had the same problem a long time ago and someone in the raphael forums gave me a tool to reset unread message count. Go search there and see if you can find it. It was simply an exe file to run
I have the same problem with emails. It says I have 2 unread but ive deleted everything.
Tried going through the tree as above. Nothing shows.
Tried the .exe fiile. Nothing happened. Still showing 2 unread.
Any other suggestions?
tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.
Still the problem, hidden account?
Hello,
Thank you for all these answers, but no method worked for me... I still have one unread message
Perhaps this problem has a link to this other issue: as I configured my gmail account, a bug makes that no account is created if I leave the name "Gmail" for the name account. If I choose "Google" or an other name, it works. Perhaps the "Gmail" account, which does not appear, is hidden somewhere?
Thanks for your help!
Success
natyong said:
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.
Click to expand...
Click to collapse
Thanks.
This .exe removed the 1 from the SMS inbox, but not the 1 from touchflo. I then did a soft reset and it was still there. I then did the "Go To" Outlook as suggested and checked Outlook and SMS inboxes and neither had the 1 in but JOY OF JOYS, when I came bake to Touchflo, the 1 had gone.
Thanks again.

new sms preview

Anyone knows how to enable a 'menu' (right softkey) with say 'mark as read', 'reply', 'delete' and 'dismiss' when a sms alert pop up?
Now there's only a 'Hide' on the left softkey.
fastcall said:
Anyone knows how to enable a 'menu' (right softkey) with say 'mark as read', 'reply', 'delete' and 'dismiss' when a sms alert pop up?
Now there's only a 'Hide' on the left softkey.
Click to expand...
Click to collapse
I would like to know that too. But so far, no progress on this..
Any solution for this yet? Since there is a preview of the message already, it makes sense that we can just dismiss the message outright rather than just hide....
Looks like the culprit is Messaging Service that HTC installed, however disabling it will render the HTC Messaing app unusable - no text messages can be received. Even though I kinda liked this app, I'm ok to use POutlook, as I used it before on my previous phones. Because having "dismiss" and "save as read" options right in the notification is more important to me.
So I did this:
1. Renamed value "DLL" under HKLM\Services\MSG to "_DLL" (this will disable this service)
2. Renamed key HKLM\System\Inbox\ExternalAccounts\SMS to "_SMS"
However I noticed that SMS count is no longer updating. I searched this forum and I found this: _ttp://forum.xda-developers.com/showthread.php?t=556614.
There is a CAB that fixes the count problem.
PS: Damn. Tried to submit this message and got this: "To prevent spam to the forums, new users are not permitted to post outside links in their messages. All new user accounts will be verified by moderators before this restriction is removed.". Changed http to _ttp in the link above.
on my phone, the sms preview automatically disappear after 2 seconds...do anyone know how to change this ?
i have artemis 8.0 rom
thanks

How to group your messages

As the title says. i have the HTC tytn. First my messages were grouped by contact. now when i receive a text message, they are just showed 1 by 1.
whereas in the past the text messages of the same contact were grouped
hope you understand. now I ressetted my device and I don't know how i can set it back.
On the upper right corner of the messages screen, tap the pull down menu and select the option you like. eg. Message Type, Recieved, Subject.
Hope this helps..

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