Database Users

Trinity locks up when answering/ending call

I have a colleague with a HTC P3600 GER, he complains that sometimes when he presses green button to answer a call or red button to end the call the device becomes unresponsive and he has to soft reset the device.
Is this a known problem?

Problem 3G -> GSM
Hi !
Same issue with my device but only in one condition:
I get an incoming call within a mixed 3G/GSM provider network (A1-Vodafone Austria) - i press the green button and my Trinity switches from 3G to G - the call seems to be answered but i cannot hear anything.
----->I wrote the following error description to HTC:
Massive problem answering phone calls in mixed GSM/UMTS network.
My P3600 works fine when the display shows 3G Network. Answering a call works fine by pressing the left phone button. The display closes the caller bubble and switches to the connected status and shows caller and time and so on. But every time the phone is connected to only GSM radio station - display shows "G" beside the antenna icon i cannot answer a single call. Pressing the left phone button results in showing the white bubble with caller information and nothing happens - the call doesnt start the calling party always hear the normal beep tone while waiting for pick up of the phone. In this circumstances i cannot hear anything from speaker and also cannot end the call by pressing the right phone button (hangup) - the software of the P3600 stops responding and the caller bubble is frozen at the display. When the call is discontinued by the caller the P3600 resets to normal activity waiting for a call and showing a missed call !! This happens at every GSM call - about 10 t! imes since yesterday !! It is very important for me that i can answer calls in both network connection modes because the austrian provider A1/Vodafone has mixed environment all over the country. The receipton of GSM while the problem comes up is always more than 2 or 3 bars on antenna display.
Hope that there is some possible solution for this problem.
ROM Software Version is:
1.16.407.2 (German)
Setting for network provider is:
Automatic
Band selection is:
Auto
Auto
Many thanks in advance !!
Gerhard from Austria
----->The answer from HTC was:
Hello
This seems to be a very strange issue that you are experiencing and something that we have not heard of before.
Does this occur every time that you receive a call in a non-3G area?
I would recommend that you perform a Hard Reset on the device. This will restore the device back to the factory software settings. This will also remove all settings, contact , calendar information as well as any files and SMS.
Once this has been performed I would ask you to test if this has resolved your issue. If this has then you should experience no more issues. If this does not solve your issue then I would recommend that you contact your local repair center, details below, to arrange a repair of your device.
+ 43 (0) 508115555
[email protected] <mailto:[email protected]>
Yours sincerely
Dan Mackie
[email protected]
http://www.htc.com
----->The Hardreset does not fix the problem :-(
Still waiting for a firmware upgrade ....
Gerhard

Since Uprade to Radio ROM 1.41.00.11 (http://forum.xda-developers.com/showthread.php?t=304006) i have no more problems with answering phone calls !!!
Hope the Radio ROM will be included in an official ROM Upgrade from HTC soon.
Gerhard

Cannot make or receive calls

I wonder if someone can help. I am using a MDA Touch Plus running Niki projects v1 rom, hardspl and radio rom i dont remember which one exactly. My problem is that i can see signal bars atleast 2 or 3 but i cant make or receive calls. When i try to call it just drops the call without ringing. When someone tries to call it goes straight into voicemail. I cannot send or receive sms messages either. Rest of phone(pda part) works fine. If i try any other sim(O2 or Orange) it does not get any signal at all. The phone is sim and cid unlocked.
In desparation i have even tried orignal HTC ASIAN ROM with no luck.
Any ideas??
Thanks in advance.
Update: I am on RUU Nike Radio 1.58.25.14P

Look at this thread,. I've the same problem than you but only depending of the localisation... One answer may help you.

Someone call me, but there is no incoming ring.

Sometimes people says that they called me several times, the problem, is that i didn't recevied or missed that calls. And once, my friend called me beside me, it was calling in his HTC Artemis, but there was no incoming call. At the same time, i can't send sms and can't enter Settings>Phone menu. I'm tapping Phone, but there is no reaction.
What is the problem, is it because of my operator? Or it is the problem of ROM or Radio ROM?
This problem was observed in my previos Pocket PC Htc Elf too. and now in my new Pharos too

If you have the same problem with your HTC Pharos and HTC Artemis, I think, it's your operator and not your phone.

Is it anything like this:
http://forum.xda-developers.com/showpost.php?p=3302236&postcount=8

Htc Touch Elf, calling problems

Here is the problem.
Altough i get full signal, i can't make/receive calls.
If i make a call it disconnects and i can hear a string sound (similat to a guitar).
If i receive a call the voicemail answers.
I cant make calls like *100# or any other stuff.
I changed the Radio, from 2.97.xx to 3.34.90 (or similar) then downgraded to 3.21.90
Is this a virus?
After i make a soft-reset i can make a call, but after 2-3 minutes, i can't make anymore.
Please help.
Btw, i'm using Orange.
Thanks in advance.

Please help

try to do a hard reset !

dubberz said:
Here is the problem.
Altough i get full signal, i can't make/receive calls.
If i make a call it disconnects and i can hear a string sound (similat to a guitar).
If i receive a call the voicemail answers.
I cant make calls like *100# or any other stuff.
I changed the Radio, from 2.97.xx to 3.34.90 (or similar) then downgraded to 3.21.90
Is this a virus?
After i make a soft-reset i can make a call, but after 2-3 minutes, i can't make anymore.
Please help.
Btw, i'm using Orange.
Thanks in advance.
Click to expand...
Click to collapse
I'm also interested as to why you downgraded the radio? Did you get the issue on the 3.34 version? If not, can you not just put that back on?
I'd try hard reset before anything else like nnph said.
Stu

I had the same problem with an Orange SIM and the solution was simple.
I had a card SIM of 32k, I changed it for another 64k and problem solved.
Orange charged me 5 euros for the duplicate card, that's all.

in order to get to the bottom of this you should try:
1.if you consider the sim to be the problem: put the sim into another phone, see if that works
2.if you consider the phone to be the problem: try a hard reset! think if you had the problem before/after radio upgrade? if hard reset not working then try a different rom/radio.
If none of the above works for you than start to take into consideration a hardware problem, which I really doubt !!

Ironjon, did you had the exactly same problems?
I also have Cosmote, but it was doing that only when i had weak signal.
In other phone is working.
But i think it's sim's card fault. I only paid for the phone 25 E, it had broken speaker, i had someone to repair it for free. I'm not very upset if it not works, at least i can keept it for wi-fi and games.

dubberz said:
Ironjon, did you had the exactly same problems?
Click to expand...
Click to collapse
Yes, I had the same problem.
I tried with 3 SIM cards of 32k and did not work with any.
I tried with some SIM cards of 64k and works fine with all.

[Q] Qtek S200 GSM network problems

Hi All,
I have a rather annoying problem with my Qtek S200.
It often do when someone tries to call me, the phone does not respond even though the other side of line is ringing properly. I do not see any incoming calls, missed calls, no sms about missed call, etc. Often a normal sms also not received.
When I return from a place with very poor signal to a normally covered place, the phone not connecting back to the network, the gsm part should be switched off and then back manualy.
ROM versions:
GSM 02.69.21
IPL, SPL 2.09.0001
OS 2.9.7.24
Does anyone has any idea what could be the solution? I've this problem from the begining. (2-3 years ago)
Thanks!