My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.
TwistedUT said:
My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.
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in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
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Thanks for the info. I will have him check that when I see him at work Monday.
loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
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He checked this and it does say delete from server when I delete from inbox.
the strange thing is that he switched from this to Never Delete it just went back to his inbox and then he went back in and it was still on "delete from server when I delete from inbox".
He tried again and they still do not delete.
Any other ideas?
email settings
He may need to log in to his email on his computer and see if it has a setting to keep mail on the server after it has been pulled using POP3 or IMAP. I have not used comcast email but that could be an issue.
I was having the same issue on my Nexus One. But to add on to it even when I marked messages as read they kept coming back as unread and was constantly sounding the new email notificatiion. I wiped and set everything up again and continued to have the same problem.
To resolve the issue I just set up to pull from my other yahoo POP accounts in gmail. Now I don't have the read items reaccuring. But I don't have the option now to delete from the yahoo server if I delete in gmail. But I guess I can live with that.
I guess the other email client still needs some fine tunning. But of course gmail works great. Was a little disspointed about this coming from a blackberry but the other pluses really outweighs this little stint.
I sent him your suggestions. He is going to try it soon. I will let you know what happens.
Thanks for all your help.
Comcast hsa an option in their settings to keep mail on server when downloading via POP. have him uncheck that setting in his comcast webmail. This will fix the problem
Related
Has anyone else noticed their gmail imap email messages populating correctly now?
Are you referring to the HTML/RTF issue with Pocket Outlook preventing message bodies from displaying properly in the Inbox?
It works with the new 3.16 gps rom... woot woot
gazgiz79 said:
It works with the new 3.16 gps rom... woot woot
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really that is sweet! i hate how with Gmail and POP i get messages i sent in my inbox on the next send/recieve -- i just set up IMAP and it works great.
Nice! I remember being disappointed that it didn't work when I got the phone because my work doesn't use Exchange yet but at least I figured I could use IMAP on my personal account.
Just set it up and it seems to be working just fine.
Quick question about this: Is there any way to set it to mark things as 'read' once you read them on your mobile device? I'll deal with it if there isn't a way but it kinda sucks to read my messages on my phone and then have to log into gmail to re-mark everything as read.
neodorian said:
Quick question about this: Is there any way to set it to mark things as 'read' once you read them on your mobile device? I'll deal with it if there isn't a way but it kinda sucks to read my messages on my phone and then have to log into gmail to re-mark everything as read.
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I just did a test to make sure i was right -- once you read the messages on your phone, the next time you send/receive they will be marked as read in gmail. if yours is not doing this i don't know why. (this is using IMAP not POP)
ikemiller2662 said:
I just did a test to make sure i was right -- once you read the messages on your phone, the next time you send/receive they will be marked as read in gmail. if yours is not doing this i don't know why. (this is using IMAP not POP)
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Ahh... I didn't give it enough time. I have it set to check only every 15 minutes so it didn't get a chance to report back. Thanks.
Hmmm... Worked for me all day but now I am getting SSL and sync errors.
I have had the same problem (imap)....not receiving the body of the email. I believe it is a known issue with gmail and they are working on it. I just turned off the send and receive feature till they fix it. When I need to, I just log into gmail through IE to check my messages.
customshopkv1 said:
I have had the same problem (imap)....not receiving the body of the email. I believe it is a known issue with gmail and they are working on it. I just turned off the send and receive feature till they fix it. When I need to, I just log into gmail through IE to check my messages.
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What ROM are you running. It works with the test ROM. I had some issues with syncing but I soft reset and I was OK. It was mainly giving me issues when I tried to send anything this time.
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
I'm sure you have but have you tried your full email address as the username as well as just your name i.e. [email protected] or myname?
Sometimes I find it changes on what is required depending on where you are trying to access it from.
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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Tried Imap, worked.
i cannot get it to work!
Did you have it working on your previous phone or is this the first time you've used this service? Just checking as you need to activate pop3 or IMAP in Google settings first online.
gavinfabl said:
i cannot get it to work!
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i hace had it working many times.
Well if you had it working before and checked all the obvious settings, then I'm slightly stuck as Xmoo seems to be fine.
If no one else can help then I suppose it's HTC support that's where you need to try next....
I'll check mine tomorrow when it arrives...
gavinfabl said:
i hace had it working many times.
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maybe wrong password?
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
gavinfabl said:
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
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Coming from a Hero shouldn't make a difference. The Hero was using gmail push unless you manually configured imap on it.
Might be worth just double checking the ports etc to make sure. Don't get me wrong, I think you've probably got it all right, but best to be sure!
I'll be checking mine when I get it on Friday so if I have the problem, ill let you know, but I'm sure you'll have it sorted before then.
Sim Auto set up is great for novices, but not always what more experienced users want. I had to change my APN settings on hero to get faster / unproxied internet from o2.
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
I have a similar but differnet issues.
Using Google exchange sync. it pushes contacts and calendar, but wont push ANY mail to my device (it synced the folders tho!) i've checked the dates, and the ranges to download, and it just wont do it at all. tried checking th ebox, unchecking th ebox, rechecking thebox (some people said it was second time lucky for them)
I've set up gmail as IMAP in the interim and that works fine. but im stumped as to why it wont exchange sync with the rest of the stuff!
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
I had the same issue: my HD2 didn't want to sync with google. So I tried the option of disabling POP. At first it didn't work. But after I changed [email protected] to [email protected] it suddenly worked. I hope this helpes someone.
It worked for me but it doesnt push :S and ive set it to upon arrival of new mail or w.e it says..
It just doesnt push anything
I've got my gmail push working ok but, probs a silly question, how do you change the name of the account as mine is showing as Outlook and I've searched everywhere I know and can't find an option to change it to gmail
gavinfabl said:
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
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I was having the same exact issue and manually disabling POP from the web solved it for me! IMAP now working perfectly.
Balls. Spoke too soon. Still not working for me. Get the same username/pass error as before.
WooHoo!
Using the "Other" email account option seems to have fixed it. There must be something screwy in the IMAP settings that HTC Sense uses by default when you select Google Mail.
Ok,
This is getting weird now. I have two gmail accounts configured using the same method, one works perfectly and consistently, the other sporadically fails to connect/log-on etc...
Does anyone have any idea what the problem might be?
EDIT:
There's no rhyme or reason to this. One account works perfectly everytime, the other account will work sometimes then randomly throw the username/password error.
Hey there, got my HD 2 yesterday, set up most software and am a happy camper. Until I tried downloading the rest of an email that I received.
I mark it for download and it just doesn't.
No matter if i connect through GSM/3G/Wifi. It does download new messages, but does not download attachments or the rest of the message.
Standard Pop3 email,, not outlook, imap or exchange. The full mails remain on the server for 10 days, so they are still on the server (i checked).
Do you guys know if there is a log file somewhere that might give me clues? Any ideas?
I will delete the mail account and set it up anew now. Will post if it fixes it.
Thankfull for any hints.
Fixed
Ok, this is weird. I just reviewed the account settings and found they had changed, the pop Username in particular. I can't remember changing it, since i had entered it correctly since i did receive the truncated mails properly in the first place...
Odd.
Bug found!
Ok, here's how it goes down. DO NOT GO BACK INTO ACCOUNT SETTINGS FROM THE SENSE EMAIL TAB.
It will replace the Username with the part before the @sign from the email address. So if your email is [email protected] but your username is username.popmail, it will automatically replace username.popmail by who.ever
Go through INBOX>MENU>TOOLS>OPTIONS to change your settings, they will be permanent there (as you end up in WinMo UI there).
This is anoying since you have to re-enter your pop login after you mistype MENU>SEND/RECEIVE from the Sense tab cause ACCOUNT SETTINGS is right next to it...
Lately i've noticed my gmail won't sync. It says i have a new email but wont show it, and it wont load the rest of my read emails. It says no connection even though ive got 3g. And when i tried to add a new gmail account it wouldn't let me. I've been having lots of speed problems and now this so verizon is sending me a replacement. But i wanted to know if its just my phone or anyone else.
I had the same issue with new emails not showing couple of times a few weeks ago. Not sure what it was, but I went around it by searching for "is:unread". That brought it up.
Do you have a second email account fowarded to your gmail account, example I have a yahoo account and messages show up in main gmail inbox and in a specific "label" as gmail calls them for that account.
Sent from my DROIDX using XDA App
00negative said:
Do you have a second email account fowarded to your gmail account, example I have a yahoo account and messages show up in main gmail inbox and in a specific "label" as gmail calls them for that account.
Sent from my DROIDX using XDA App
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No I don't. I think I just have a defective phone. All the verizon reps at my store say I do, and so does tech support. They said my data wasn't being used to it's full or something. I've got a new one coming but I don't know how long it will take. The email thing's kinda bothering me. I'll try the is:unread thing. Thanks guys.
I had the same problem. Also wouldn't connect to my pc. I used another droid to make a copy of my sd card. Formatted the card. Reloaded all my stuff and put it back in my DX. Sync works fine and connects to pc everytime.
i am having the same issue and have followed what you have suggested doing with no change
I'm running Gmail 2.3, it came with the Evo I bought this week.
Anyone else seeing the problem of Gmail getting stuck on ONE email?
For instance, I can see a list of emails, but whichever email I try to select, it will always show only one particular email. And pressing the left right navigation arrows at the bottom of the email still shows the same email.
Gmail been flakey on all phones this week. Thought google fixed that.
8pen from my supersonic on the xda app.
I don't get this issue, but many times after clearing my inbox in the app it still looks like I have new emails when I don't. The number of new emails doesn't go back to zero till I login via gmail.com or wait for a new email to come in.
Gmail has always been like this for me though.
Last year I learned how to include a push feature Google offers on the iPhone, and I set it up there, yes the push worked. Until then I got the Evo in June and used Microsoft Exchange ActiveSync instead of the gmail app.
If you want a true sync, then u can get it set up in MS Exchange by entering your username and password, then click on manual setup, from there, when u see the server box which says gmail.com, you will need to change that to m.Google.com then click next, choose which u want synced then ur good to go.
P.S. screw the gmail app, I prefer the HTC mail app though, has user friendly UI and the ability to multi select files to be movedto another folder or deleted...I tried moving files on gmail and don't see that feature implemented on the gmail app, unless I missed it.
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Man.... I have never had any issues you guys write on here, I must be extremely lucky *knocks on wood*
No issues here
dynamicpda said:
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
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I was having issues with the sync yesterday as well. Clearing the data like you said fixed it. Thank you!
This doesn't help I'm just stating my personal experience:
I have never had issues with Gmail app other than trying to save attachments as posted. Other than that it has always been solid. If Google has server issues it wont matter what app you use.