Database Users

Touch Screen Problems.....

ok, i dont have any problems anymore.... a couple of days ago the touch screen on my uni stopped working. i would just like to tell people what i have done to solve this, although most of you already know etc etc ... always usefull. theres a little screw to the left hand side of the screen when it is turned. when removed with metal plate will come off and you will be able to see the flex cable. i had to adjust mine slightly as a friend of mine (without telling me) had turned the screen round the wrong way and forced it!! ARGH!! i wound it round untill it allowed the screen to rotate nicely, seemed to solve the touch screen problem. anyway though i would post that hope it helps someone.

You have Broken Digitizer Look on Ebay its cost 15$$ By brand New

You have Broken Digitizer Look on Ebay its cost 15$$ By brand New

Raptorgda said:
You have Broken Digitizer Look on Ebay its cost 15$$ By brand New
Click to expand...
Click to collapse
do you have the part number etc, something i can put in the search engine...
I tried "XDA EXEC touch screen" and as if by magic there it was......lol

write in ebay sercher Xda exec digitizer

Need advice from a trinity hardware guru ....

hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph

ESD?
Sounds like you've br0k3d something.

jlebowski said:
hi everybody.
some weeks ago i bought a new casing for my trinity on ebay. as I had to open my trinity while on a long trip far away from home and htc tech support (the "hang up" button broke), i had already broken my guarantee. so i decided to change the casing myself. i managed to do that (it was not easy!!) and closed the casing and everything was alright, but some days later trinity started to have graphics issues. sometimes it hangs and the display gets kind of scrambled, when i reset it it posssibly doesn't show anything on the screen or it hangs during the boot, sometimes it helps simply shutting the device down and restarting, sometimes it helps pressing the left side of the casing (front and back casing elements) together.
what can that be? at the moment it works alright, but this is not ok for me. somebody with hardware know-how can tell me which part can be the "bad one" and what i can do to fix that? i don't want to pay the repair fee at htc tech partner, and i want to wait till the htc touch cruise is available to buy a new one!
thanks
christoph
Click to expand...
Click to collapse
Hi, I did similar thing...I assembled my trinity to change case to white. After the LCD did not work at all.
Of course service said, I broked garantee, and there is some problem with LCD cable plug.

what did the repair cost?
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...

How To Disassemble HTC P3600
I also want to change my casing.
From what I hear ... this may be not such a good idea.
Hoever ... all I can help with is this disassemble manual for HTC P3600 (http://rapidshare.com/files/82751326/How_To_Disassemble_HTC_P3600__Trinity_.pdf.html).
Maybe disassembling, cleaning all the plugs and assembling it again can help (sounds stupid ... but who knows).

thanks ..
one of the problems with the casing i bought was that the metal counterparts of the screws were not(!) present in the new one. so i had to cut them out of the old one, heat them and press them into the new case. luckily, i had ordered two new casings (to change it again after some months when the grey/silver paint would have fell off till total aesthetic destruction - of this otherwise really slick phone - again), because trying to press that counterpart (don't know the word) without heating resulted in total damage
then I had hoped that not only the keypad, but also the electronics plate under the keypad (my "hang up" button still isn't perfect i have no "klicky" feel any more) would be included. no luck here.
so everybody please stay away from trying to change casings or any other hardware issue with your htc phones. i am opening my htc/qtek (before: s100, three units) phones for a longer time now and must say i will stop doing that and return to being a "normal" user. it all gets worse
thanks

I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.

jlebowski said:
did you go to HTC? did they change the display plug?
it's a very subtle error in my case...
Click to expand...
Click to collapse
I went to E-care, the HTC support in Hungary. I was lucky, the expert repaired it free, but in the future there is no garantee

Lucky you ... there is HTC support where you live

my LCD screen broke.
I have replaced my LCD screen because it was cracked, the new screen does not even power up. I can hear wm6 running in the background but the digitizer nor the screen seem to be responding at all. If use the old screen it seems to work fine.
Any ideas or comments on how to get this new screen working?
btw, I have a gen1 htc p3600.

osavioro said:
I just remembered ... take a look at this site: http://cnn.cn/shop/p3600-trinity-c-277_278.html
All the stuff looks genuine ... maybe this casing will fit you better and there are spare touch screens also.
P.S. White casing DOES NOT peel.
Click to expand...
Click to collapse
many thanks for the link! i just ordered the a new keypad electronics plate
jl

jlebowski said:
many thanks for the link! i just ordered the a new keypad electronics plate
jl
Click to expand...
Click to collapse
Always glad to help

Digitizer replacement?

The warranty for my HD is gone and I would probably need to change the touch screen digitizer myself, found these on ebay for ~60€, but does anyone know how to change them? Again, any help would be appreciated!
Originally:
HTC Touch HD, it has been a wonderful phone until now. I have encountered a wierd problem with the touchscreen.
First the touchscreen stopped working completely, after awhile it suddenly started working, at first it recognized some bits and pieces but now it recognizes every touch as normal, except..
It is very inaccurate and the "sum of inaccurity" seems to change depending on where I push the screen, the screen alignment option in settings does not fix this.
I recorded two videos to show this problem better:
http://www.youtube.com/watch?v=Xd1vjiHr2QU
http://www.youtube.com/watch?v=TynTTFIQJv8
Any help would be appreciated on how to fix this!

looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~

spzero said:
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
Click to expand...
Click to collapse
I have handled it with great care so no big knocks or drops. Ill contact the store about the warranty. Just wondered if theres a way how to simply fix this.
Just noticed, the screen works normally sometimes for one touch, then it goes back to the inaccurate **** :/
Im now guessing that some cable could be loose or something like that?

Have u tried recalibrating the screen? I can't remember exactly where I found it, but its in programs or settings somewhere.

Viba said:
...the screen alignment option in settings does not fix this...
Click to expand...
Click to collapse
Yes I have..
Anyway I RMA'd it now. Hope I get a new one

I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<

Seems a little unfair if they don't seeing as the HD is purely touch screen!

SomethingWicked said:
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Click to expand...
Click to collapse
Hmmh, well the store probably sends it to some service center here in Finland that fixes HTC phones.
Indeed sounds very stupid if the warranty doesnt cover the touchscreen.
Perhaps my HD suffered from something else than a broken touchscreen, eg. mainboard or a chip that controls the touch screen. Who knows I'm just hoping it "passes" the warranty :|

Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.

I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.

drabisan said:
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
Click to expand...
Click to collapse
So there's no way I could replace only this?
http://global.ebay.com/Original_Digitizer_Touch_Screen_For_HTC_Touch_HD/310124432320/item

Another sad story // hopefully with a good ending
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well.
All of a sudden, I started having problems with the touch screen of the Touch HD. I started noticing that whenever I touched the Touchflo buttons, the phone vibrated. Soon I came to realize the if I touched in some spot, the phone recognized that I was touching lower, to the point that it could not recognize touches in the taskbar, for instance.
The united has 2 or 3 months max. It had some falls before and I do not really know who (or which one) was the culprit.
Tried this as fix: re-alignment, hardresets, Official ROM upgrade. Then I started reading and understanding that the problem was probably the digitizer ("nice to meet you").
I live in Brazil and the Touch HD is not expected be released here any time soon. So the few HTC service centers do not know how to fix it and do not have parts for it. And also, I bought mine from an auction site by some user who bought it abroad, with no warranty whatsoever. I am left alone in this.
I was very frustrated and eager to get my device running again. So I started looking for a new digitizer and also the tools to open my phone. The digitizer (just the digitizer, not the LCD screen) I ordered from an ebay shop in Hong Kong on Monday and is expected to still arrive sometime in this century (IF Brazilian port authorities do not mess up). The tools arrived yesterday.
I downloaded the service manual and said to myself, let's see if the digitizer problem is maybe due to a loose flat cable. Got to work and carefully disassembled the device as per the service manual. (I have to say that, although I try to be carefull, I always scratch, bend or mess something up when I do jobs like these. So I was afraid of cracking some plastic or worse and actually did some.)
Up to where the service manual show, it went incredibly very well. But that's the problem. The service manual guides you to disassemble the unit up to the point where you are with the bezel, LCD and digitizer in one piece.
But hey! I saw zillions of internet shops selling the bezel (actually, the hole housing, but with no LCD), the digitizer or other parts separately! What is going on?
So I started trying to unmount the bezel, LCD and digitizer. Tried several things. It got really late. I was impactient. So I tried splitting the digitizer from the LCD, by inserting a hard plastic aluminium tip between the digitizer and the housing. A very thin plastic kind of tape came out (at lest part of it). So I tried doing it more. No success. And then I put a very thin screwdriver between then (just enough to get an ulgy bent it the plastic housing).
When I had played enough with that puzzle, I gave up and began mounting everything back. The good part is that I was able to get everything back and the phone is working. Well, except for the digitizer.
First thing I did was to kidnap the wife's Nokia E71 I bought her last month and she is not using yet (she couldn't learn to use yet; well, she hasn't even tried it), because I have to have mobile access to my emails.
And I really started now to consider other alternatives. Will some user like me EVER be able to change just the digitizer? Is it even possible? If it is, I would like to give it at least another shot.
But I am also afraid that it could be another part which is in failure. I just don't want to spend more $$$$ in this. It would be better to buy another phone (and maybe not a complete touchscreen - gosh, I miss my Tytn II). I so regret being a gadget freak and not waiting a release in my country.
Shoud I send my phone abroad for a service center repair? My sister lives in Dubai and she may be able to help.
Should I give up my unit and seel the used parts in ebay?
Hope to hear your suggestions. Thanks anyway.

Viba said:
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
Click to expand...
Click to collapse
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine

Rafael K said:
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well...
Click to expand...
Click to collapse
Nice to know I'm not alone with this problem
Sucks that the digitizer couldn't be removed separately, would help alot if someone knew how to do this, if even possible..
crashDebug said:
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Click to expand...
Click to collapse
I have already tried with 3 custom roms and 2 original SPL:s with two original roms.
The Finnish law allows me to get my HD replaced if I could prove that the custom rom didn't brake the digitizer. Already sent some emails to the local repairstation for HTC phones here in Finland, lets see...

I run a repair center (US). I have not gotten curious enough to take mine apart, but if someone has a dead one to experiment with, PM me.

Broken digitizer glass
I have the same problem with the digitizer glass being broken. I have had the back off the phone and stripped it back as far as I dare, but the service manual just doesn't tell you how to replace the digitizer and glass only. Checked out youtube where there are many videos with instructions on how to replace the screens and digitizers on lots of different phones as well as the iphone, just nothing on the Blackstone yet.
Any one else found a solution or decent instructions?

Today I disassembled my HD too, found a loose screen wire but nothing else. Even when I attached it properly the screen didn't work.
Has anyone found out how to change the digitizer?

some info
Hello,
I am also have HTC Touch HD, and I am also thinking about replacement of touch screen and housing because of scratches. Here instruction in Russian
http://www.pdacenter.ru/razborka/htc-touch-hd/
step 24 is not shown on the picture, but there is mentioned that in order to replace screen you should push it forward from back side of the screen; also mentioned that screen is fixed with double sided tape (probably it is fixed to the touch screen)
Also, did you try to use any polish to remove minor scratches on the touch screen? HTC Touch HS has resistive screen and probably may be polished (in contrast to capacitive touch screen that has some coating).
All the best

Also, about this problem see
http://forum.xda-developers.com/showthread.php?p=3911326

You guys should be smarter! If you want to warranty exchange it, flash the normal SPL again and flash a stock rom!

Touch screen doesn't function

I need your advice...
My Touch Screen doesn't function, I cannot dial out, Faulty LCD or Touch Screen (or both), While I click on the screen it doesn’t respond or it has a shift, I click on the top of the screen and it actual click on the middle of the screen.
I have no problem with the display - it display everything and correctly with full color.
What I think is that I have a problem with my touch screen.
Did anyone had a problem with the touch screen and replace it?
What is strange, when I hrad reset the device, on screen alignment process I have no problem to click on the cross, but it takes the device up to 3-4 times to aligen the device.
I want to order the touch screen part and replace it, I don't have warranty.
Do I need to replace the LCD as well or just the touch screen? Either way it will be cheaper to buy them both then to send it to repair.

when the backlight is off...and you hold the phone 20 cm for your eye`s and turn a bit up and down in a room with light...can you see a oil film on the screen...???
that is the digitizer....sorry german english..

[email protected] said:
when the backlight is off...and you hold the phone 20 cm for your eye`s and turn a bit up and down in a room with light...can you see a oil film on the screen...???
that is the digitizer....sorry german english..
Click to expand...
Click to collapse
First - thanks for your time and for your help.
Well I don't understand what do you mean by saying, "can you see a oil film"
When the backlight is off (black screen - the device is on stand by) - I can see only black screen and my reflection...

Sorry...my english...So look in that thread and you understand what i mean...
http://forum.xda-developers.com/showthread.php?t=475294
i have it send in repair because of warrenty...but on ebay...you can buy for 30 €
when the problem is that...but i dont know...i hope that is helpful

I don't have this oil or bubbles on my screen...

Hardware...Connector(cable)....Software(Rom).....did you flash it..??
Sorry i don`t know...
I hope you find it

I can eliminate the software, I try to flash it with several roms and radios, include the origanl HTC shipped rom.
Well I ordered the LCD+Touch screen, waiting for this parts and then I will see.
Thanks for your help

i have similar problem but my screen is decentered just few milimerts
i sent it to waranty check twice but it came back that no problems apear
when i center display it its ok but max for 1 day or even less
so im currious if changing LCD will help ...

kobein said:
so im currious if changing LCD will help ...
Click to expand...
Click to collapse
I will let you when I will replace the Touch Screen with or without the LCD.

This should help........did this a few months ago, all working fine with no problems.
Check this out....
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer

ProvRobbie said:
This should help........did this a few months ago, all working fine with no problems.
Check this out....
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer
Click to expand...
Click to collapse
I ordered from the same store "keep_beauty", and they already shipped it, I looked in your recommendation and his guide.

Touch screen not working

Hey guys, I have been so much frustrated about my htc topaz....till now it is working perfectly. Since yesterday all of a sudden touch screen stops working...with ballooning effect on screen ...previously ballooning effect was noticed before 3-4 days,but i did not pay attention on it as touch screen working at that time..
What may be the probable cause is it digitizer or lcd screen gone?
I have uploaded the pictures also..

That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...

I had the same problem, is very usual in this phone. the tecnical changed the screen.

luisitron said:
I had the same problem, is very usual in this phone. the tecnical changed the screen.
Click to expand...
Click to collapse
The problem is that my phone came from China... So I would have to send it there, and that's not an option...

rvrosa said:
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
Click to expand...
Click to collapse
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?

Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers

badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
Please explain that better? I only have to stick some scotch tape on the screen and peel it off?? I have a screen protector, so it's better to take it?
Thanks

indresh88 said:
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Click to expand...
Click to collapse
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved

rvrosa said:
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
Click to expand...
Click to collapse
Well according to my research...If you have standard htc phone, you have device name t5353,no dual sim,htc written on left side and front camera on right side....

badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
it helped me quite good and temporery, but how to fix it permanently...?

replace the touch screen digitizer.
eBay have many of them...
I have replaced my cracked one last month.

Two fixes for the scotch tape issue
1. Always take along some scotch tape or
2. Replace the digitizer. This can be done faily easily, see some other posts.
Cheers

I've looked at ebay for the digitizer and I've found many... the question is if they work on my phone?
I have a DUAL SIM T5388i, can anyone point me the right digitizer?
I've tried the tape but didn't worked I don't know if I'm doing it right because I've noticed no diference.

Help me!
I also have this problem, It just stopped working. I was calling, 10 minutes later when i took my phone and tried to unlock it, it did nothing, when i connect my phone in windows 7 with mobile center, I installed SOTI pocket controller, to check if it was my screen, and it was because via pocketcontroller it worked good, but how do i have to replace the screen thing, and how does it work with the tape,,
Thanks

i also had the same problem. if im not mistaken it might be due to humidity ...
i might be wrong
is there any way to fix this without replacing digitizer.
by the way i have a TD2 t5353 htc original .

Workign Solution Till Now
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.

Well, I've solved the problem... changed the digitizer...

rvrosa said:
Well, I've solved the problem... changed the digitizer...
Click to expand...
Click to collapse
How much that costs you?

prabhat said:
How much that costs you?
Click to expand...
Click to collapse
Take a look at solonomi. That's the place I've bought it.

digitizer for t5388i
Hi, I want to buy digitizer for t5388i, but I didn't find it. I searched at solonomi, ebay, alibaba... Have you any ideas where to buy? Digitizer for t5388i is not same with other t5388 models. Here is picture:
imageshack.us/photo/my-images/263/digitizer2.jpg/
(sorry for incomplete link, but I don't have permision to add images or links)
Many thanks.