Trouble Connecting to AT&T EDGE on my Topaz - Touch Diamond2, Pure General

Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!

erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!

pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
Click to expand...
Click to collapse
pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.

erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.

Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Click to expand...
Click to collapse
It didn't work

erdamn said:
It didn't work
Click to expand...
Click to collapse
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.

pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
Click to expand...
Click to collapse
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.

erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
Click to expand...
Click to collapse
What radio are you running?

I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"

or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....

Related

Softbank X01HT on t-mobile GPRS setttings

Hi,
I have tried for over a month now to get my Softbank X01HT(same as HTC TyTn and tmo MDA?) to work with the t-mobile usa gprs with no luck. I have contacted t-mobile and spent over two hours on the phone with them trying different things to get it to work. I would like to know if anyone out there has gotten this to work and if so please share with me how? Also, is there something preventing the phone from accepting a connection from t-mobile? The phone was purchased unlocked. I am using the HTC TyTn ROM on this phone.
Thanks in advance,
Mine works fine
Hi Braheem,
I have a softbank x01ht and have it connected to the tmobile network here in cali. When I first got it i just dropped my sim card in it and input the network settings from tmobile and I was on surfing the web with no problems. Three days later I couldn't connect. I allowed this to go on for three days and I finally called t-mobile. The first lady I talked to in tech support said everything was fine and nothing was wrong with my account. Then she asked if I wanted to go to pda support so I said sure why not. I just told them that my phone was the same as the mda II and she informed me that what had happened was I was on the 5.99 internet plan and they had a script run through and disconnect ppl that were using that plan with pda's. Only thing I think is maybe seeing ppl with high internet usage and then disabiling it? She said if I sign up with the pda plan for 29.99 then I would be able to get on in 24 hours. 12 min later i was up and surfing the web again and it has been that way for over a week. She said to get to pda support just say pda at the voice menu. Anyway hope this helps. If you need network settings they are on the t-mobile site, but i can help you out more if you aren't sure what to put or where to put them.
DocGSXR
I have an x01ht with the 19.99 blackberry plan in california, usa. Mine has been working all the time. all you have to do is on your "my-tmobile" change your phone to any blackberry and get the 19.99 add-on internet plan and allow 5 to 10 minutes for the plan to activate, on your htc go to start>settings>connections>Connections click on add a new modem connection
and fill everything out:
Enter a name for the connection: whatever you want
Select a modem: cellular GPRS, 3G
Access Point Name: wap.voicestream.com
leave user name, password and domain empty and click finish
Now from here you can have internet but its going to take a while the first time you try to access it. Open PIE (Pocket Internet Explorer), you will see a pop-up notification when the gprs/edge is connecting. load any website. I suggest using google.com to make the load faster. Its going to take around 2 to 3 minutes for the page to load completely.
Now here is something nobody else has done in this forum, something new and fresh. You want faster internet? Here is what you have to do:
First, download and install a registry editor (I personally use PHM RegEdit)
Open it and go to HKEY_CURRENT-USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
now look for "ProxyEnable" click on it and make sure the value data is set to 1 (it will enable proxy to work on PIE), if it doesn't exist (which i doubt) create it, to do that go to edit>New DWORD and fill it out like this:
Value name: ProxyEnable
Value Data: 1
Base: Decimal
click ok.
Now create a string value with the name "ProxyServer", to do that go to edit>new string value and fill it out like this:
Value name: ProxyServer
Value Data: 216.155.165.050:8080
click ok.
Now restart the device and run PIE, you will clearly notice how the pages load faster.
The reason I know this is because I am a network professional, I will not explain in detail why this settings make the internet faster but ill try to make it as clear as possible:
You can get the 5.99 t-mobileweb that will allow you to ONLY use the PIE. You will not be able to use e-mail, stream media or use im clients because the ports are blocked.
The blackberry add-on plan will allow you to do everything possible with internet on your device but they internet speed is slower.
Both plans use the same servers but the ports make the difference in speed, so to take advantage of the best qualities from both plans I added the proxies for exclusive use of the PIE in the registry (since there are no settings in the PIE software to configure the proxies).
I hope it helps you. Please forgive my weird english i'm Colombian. if you need further help feel free to PM me.
I am new to windows mobile devices but I can be of help with things related to networking.
How about on AT&T's 3G network?
Interesting posting. But would your suggested ProxyServer value be good also for AT&T 3G network? Actually, I am trying to use my Softbank X01HT(Hermes200) with a non-AT&T ROM to access its Media Net (with a Media Max bundle plan), but don't know the proper settings.
All I saw so far were postings for Cingular (AT&T) 8525 which is officially supported by AT&T and perhaps >95% similar to X01HT in hardware. But I suspect the ROMs for these two phones are different, so the settings should be different too. Is it true? Can you help? Thanks.

just got data T8282...cant connect on ATT!

cant anyone help me out with this? i went through the AT&T fuze tutorial online yet it still cant connect.
i dont think its because my device is a -82 vs the newer -85 is it? i got this phone with the understanding that the -82 will work but not at full 3g speed. thanks!
ive downloaded/installed the proxy patch 2.1 and att wat medianet and mms cabs...to no avail
Is the phone running a stock HTC ROM? If so, just run the HTC Connection Setup Wizard from Start -> Settings -> Connections. It will detect your AT&T SIM, and configure the MEdia Net connection correctly.
Oh, and moving out of ROM Development.
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
this page to be exact
http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB95893
got up to the proxy part since there is no proxy program thing my t8282
b-16707 said:
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
Click to expand...
Click to collapse
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
NotATreoFan said:
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
Click to expand...
Click to collapse
yes those are done.
Sean3 said:
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
Click to expand...
Click to collapse
if it doesnt detect the sim card i wouldnt be able to call right? i can call. phone functions fine (cant send txt messages though for some reason but can receive).
im looking under settings > phone
Current network: AT&T Wireless
network selection: automatic
band: both network and GSM/UMTS set to auto
Did you say above that there was no username or password set in the settings->connections->connections? In other words the required username and Pass of Medianet?
yes those fields are left blank as per atts support page i linked
Go ahead and select "manage connections" under Media Net. On the next screen choose edit and go through until you can add the user and pass
All caps
Username: [email protected]
Pass: CINGULAR1
I had to fill these in manually when I first received my T8285. My data worked thereafter.
You're configuring your unlocked HD via the set up of a carrier based ATT Fuze. I think may be some of the problem. I configured the settings on mine seemingly a hundred times, but never in the manner suggested by the linked support page.
yea i was reading that and just checked this thread
http://forum.xda-developers.com/showthread.php?t=447648
and did what you said....no luck
tried [email protected] and [email protected] too
this is stupid. haha shoudltn be this hard. thanks for all the support, i appreciate it
lady at att did say this plan took effective 1.5 weeks ago so even though i called in today to change my plan to a data one...it should be working...
probably be easier if i could screenshot my phone....
Mine is [email protected]. Out of curiosity, did you input it in "all caps"?
yep tried:
[email protected]
[email protected]
[email protected]
[email protected]
my sim card is really old...can that be a problem??
phone should be "dialing" wap.cingular correct?
i wonder if there are problems with my phone because i cant send text messages either and if i go to settings > phone > services tab > voice mail and text messages.... it cant get any info from the network...
Yes indeed. Mine is two years old. Some that still have the cingular card have had issues. I guess the quickest way to find out is pop someone else's sim in to see if it configures your setting properly. When you go through set up initially, your ATT settings should be populated automatically. I'd like to see you get this working.
well my sim card is way beyond that. it was before att changed their name to cingular (and apparently back to att again now). got it when i got the sony ericsson t610 when it was first released...2003???
i wonder if this truly is the problem and i wonder if i take it into a store will they help me out since i have an unsupported phone.
phone when i got it new was able to call right away when i first got it and first popped in this oldie sim...so as far as settings are concerned, its working in that aspect
A sim that old could most certainly be the problem. ATT should support you. If it's the sim, then it's a service related issue and not an issue with the device. It may be that you just run by att and have them pop one of theirs' in and see. Another thought, after inputing the username and Pass, are you soft resetting?
I've used this cab on some devices (e.g. xperia) to get the AT&T data to work.
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345
see if that helps for you. I believe it's designed for the Tilt but shouldn't do any harm on your HD...
ok i finally figured this out after going to the att store. it turns out it was indeed my sim card that was keeping me from sending text messages (back in this old thread i started http://forum.xda-developers.com/showthread.php?t=515288&highlight=send+text+messages).
the online issue was due to 2 things. the att lady told me she had added a data plan but turns out when i went to the store the dude there checked and there was no data plan. second was again because of the old sim card.
my sim card was from back in the days of the sony ericsson t610 back in 2003 before att became cingular (and now back to att again).
so hopefully this thread can be future reference for others that may have trouble with their blackstone! woohoo!! i am connected now. feels good to have internet everywhere i go.

GSM/CDMA as REAL dial up modem, asin to earthlink/aol

ive been reading and it sounds like this is somehow doable. i've been trying to figure it out for YEARS, but to no luck. ive got htc hermes, blueangel, wallaby, motorazr, you name the phone i can get it.
how can i set this up. ive tried to dialup network over bluetooth and dial the phonenumber of hte isp, but i get PHONE IS BUSY.
help me guys, please=
i cant add data to my plan, this is my only shot at internet on my phone.
You and I just keep runnin into each other....
Who is your carrier and/or why can't you add data?
I had, at one point been q class w/tmobile, and wasn't allowed to add any data plan(s) so I had to connect to some internet provider over gsm cellular connection. this is, to the best of my knowledge, how I did it.
Go to settings, connections, connections, manage connectins, and add new.
Name it and select "cellular line" (not gprs).
Next, input the phone number your dial up provider uses (i'm not sure about 1's or +1's or whatever)
Next enter your username and password for your provider (most dial up's don't use a domain, so leave that blank).
Next, finish, and select it under "manage connections" so it is the default (this will screw up your messaging) and test it out. You may want to use autopick or leave the existing default connection as the default connection, and just click the g icon, and select another connection to connect to the net at that particular time, to maintain your ability to text.
You can expect a slow, fax machine like connection.
I have tmo now, and an sx66 (no 3g or edge) so I got the web2go for 9.99 (for normal phones) and set my access point to internet2.voicestream.com, with no proxy, or username/pass, and I get about dial up -ish speeds. I do have an issue with mms, and am working that out now.
irlol. we're the only two people in the BA forum nowdays, id say we're going to get to know each other realgood. its slightly funny that ive been searching for these instructions for 4years and you're the ONLY person ive found whos done it, so thank you verymuch.
as for carrier, im on att blue. original ATT before cingular bought it and then before cingular changed its name to att. im completely grandfathered in, they refuse to let me modify any of my addons. so i get charged up the ass for data.
alright i set it up. adding the + to the number made it dial longer, buit it sttill screams THERE IS NO MODEM AT THIUS NUMBER.
when i know damnwellt here is. this sux. -_-
i use same method with carrier Claro Dom, with my excalibur. on hermes and any umts phone u must disable it umts/3g first. i have used it with wizard perfectly.btw at&t had this service, using a home dialup account. if the number dialed is free of charge then u get free internet we call Dial-slow, as said already at fax speed which i havent seen over 9600 kbps.
i tried it on the blueangel as well, it didnt work. and its a standard gprs/gsm phone. no edge or 3g.
why can you all get it working and i can, what hte hell am i missing lmfao
ive been trying to get this to work for years i currently just got a Sprint Touch Pro 2 and i am going to Asia for a month. While their im goign to use the GSM portion of my phone.. etc and i would like to still get emails and use the itnernet..
i know the speeds will be ubeeer slow.. but if i put in as said earlier in this forum something from a dial up ISP, i should only get charged VOICe minutes and not data KB?
that would be AWESOME!!!!

Aria Amazon ATT trouble

Hey guys I bought an Aria(no commitment) off Amazon a couple days back...
Yah I'm a student not willing to pay for data plan and I want to use it for developing some nice apps in the FUTURE(main reason I bought it)... When I called Att, they said you can't use this device without a data plan. Then, I put the SIM card back into my old Razr phone so they wont charge me the data plan. I turn on the Aria without the SIM Card and everything surprsingly works over WIFI but now I cant make any calls... Here are my questions:
1) Is there anyway ATT can still charge me for DATA considering I took the SIM Card and I'm using wifi(I know this is stupid but Im still scared)?
2) Is there anyway I can use this with voice only on aTT?
3)Other than the fact I can't make phone calls(which isimportant), the phone is okay for developing?
Thanks for reading this...
A hopeful student...
wokay123 said:
Hey guys I bought an Aria(no commitment) off Amazon a couple days back...
Yah I'm a student not willing to pay for data plan and I want to use it for developing some nice apps in the FUTURE(main reason I bought it)... When I called Att, they said you can't use this device without a data plan. Then, I put the SIM card back into my old Razr phone so they wont charge me the data plan. I turn on the Aria without the SIM Card and everything surprsingly works over WIFI but now I cant make any calls... Here are my questions:
1) Is there anyway ATT can still charge me for DATA considering I took the SIM Card and I'm using wifi(I know this is stupid but Im still scared)?
2) Is there anyway I can use this with voice only on aTT?
3)Other than the fact I can't make phone calls(which isimportant), the phone is okay for developing?
Thanks for reading this...
A hopeful student...
Click to expand...
Click to collapse
1. I don't know. Other people have reported that AT&T is scanning for IMEIs and that they've had a smartphone data plan added onto their bill. Maybe they are, maybe they're aren't.
I have a Aria with no Data plan on AT&T and so far I haven't had any problems using the old SIM from my Blackberry (which I also did not have a data plan for).
2. A few things I've done to disable data, but keep voice and sms:
I. Uncheck the box for "Connect to the Internet" under Settings > Wireless & networks > Mobile network.
II. I downloaded an app called APNdroid from the market which essentially messes up your APN settings (simply by adding an -APNDroid suffix to each APN entry) and thus, disables your cellular data.
III. Turn off 3G access (this may also save battery life if I remember correctly). This is done by entering *#*#4636#*#* as if you are going to dial a phone number, going to "Phone Information" and then changing the "Set preferred network type:" dropbox to "GSM only"
3. I don't know. You can probably develop for the phone as there are Development options under the Settings.
I've done some research somewhat related to your questions, and from what I've gathered is that AT&T can eventually pinpoint exactly what phone you're using within 3 months of service. Whether they have your IMEI or not, your phone (whether it be a cellphone or smartphone) will show up in their database eventually.
In any case, you should probably do exactly what oahceasgnikgneas suggests.
Thank you
Thank you guys for ur replies.... Ill try this out...
if you only use the phone for wifi with no active sim inserted, they cannot detect it at all, as the phone isn't on their network using their data.

*WARNING* Unlocking to other network BREAKS MMS

To anyone intending to buy an Omnia7 and unlock it to put on another network...
BEWARE - MMS WILL NOT WORK.
Theres no way to change MMS settings for your new carrier.
I bought one a couple of days ago, and fell into this trap. The phone is going back as a consequence.
MMS and other network settings can usually be configured via SMS. I'd call the new provider first and ask them to send you such a message. The phone should act on the information automatically.
Let me know if this works.
at45 said:
MMS and other network settings can usually be configured via SMS. I'd call the new provider first and ask them to send you such a message. The phone should act on the information automatically.
Let me know if this works.
Click to expand...
Click to collapse
Good suggestion, but we already tried that. They sent two SMS, neither were received. Standard SMS works fine.
I assume Wp7 cannot be configured in this way
You must use an app that can configure those options or try to find them on the test app of the Samsung...
This is because carriers block the auto configuration that WP7 makes use with the card you have inserted.
HTC made an app for that and i think LG can be configurated on the MFG app...
Necroman_AI said:
You must use an app that can configure those options or try to find them on the test app of the Samsung...
This is because carriers block the auto configuration that WP7 makes use with the card you have inserted.
HTC made an app for that and i think LG can be configurated on the MFG app...
Click to expand...
Click to collapse
it appears Samsung also made an app, but me, and all the reviewers on the marketplace cannot get it to work. I'm left with a phone which can't support MMS. Very frustrated :-(
scoob101 said:
it appears Samsung also made an app, but me, and all the reviewers on the marketplace cannot get it to work. I'm left with a phone which can't support MMS. Very frustrated :-(
Click to expand...
Click to collapse
Thats really bad! Well i'm sure carriers will eventually get a WP7 configuration later, but can you try to obtain support from Samsung on the non working app?
Necroman_AI said:
Thats really bad! Well i'm sure carriers will eventually get a WP7 configuration later, but can you try to obtain support from Samsung on the non working app?
Click to expand...
Click to collapse
I will have a go with Samsung, but I`m not holding out much hope. It appears the carrier (Three) is blocking the configuration application from working. The only other thing I can think of is flashing the firmware with a stock samsung version. Anyone know if thats a possibility??
I`ve just been down to the 3 shop, and they won`t accept the phone back, because its been unlocked, funnily enough they didn`t mention this when I bought the phone and told them I`d be using it on O2.... I`ll speak to trading standards as well.
The saga continues.
scoob101 said:
I`ve just been down to the 3 shop, and they won`t accept the phone back, because its been unlocked, funnily enough they didn`t mention this when I bought the phone and told them I`d be using it on O2.... I`ll speak to trading standards as well.
Click to expand...
Click to collapse
If you bought it in store and it's not faulty and is fit for purpose then they don't have to do anything as far as I'm aware. If you bought it remotely (online/phone) then you can return it without giving a reason within 14 days.
But since you've unlocked it that returns guarantee won't apply anymore as it's not in the condition it was in when sold. Your only grounds would be a fault or not fit for purpose, and the purpose was to work on the 3 network which I assume it does. And in neither case would they be obliged to give you a refund, just a replacement (which presumably would be locked to 3 again).
If I were you, I'd ask your preferred service provider (the new one) to re-flash it in their service centre, as that'll probably be their version of the firmware with their MMS settings. There will probably be a charge since they didn't supply the phone.
Have you checked if the Samsung Diagnostics tool can help you out?
I have a T-Mobile UK phone unlocked and I'm using it on AT&T in the US. I have the same problem.
Everything else works great on the phone (including 3G) but not MMS.
I think I can help you relock it again.
Please try *7465625*638*XXXXXXXX#
which XXXXXXXX is an random number or the code you got from me before
Try doing a factory reset on the phone while you have the new SIM you want to use in the phone.
delphimon said:
Try doing a factory reset on the phone while you have the new SIM you want to use in the phone.
Click to expand...
Click to collapse
Yea, tried that, no dice.
We`ve decided to keep the phone, despite MMS not working (its a gift for my wife). Sh`ll email pictures instead, which is annoying but hopefully a fix for this will come out soon.
Data Too?
Apologies if this may seem like a dumb question, but is accessing data (e.g. 3g) on your unlocked phone (on a different sim) also affected or is it just MMS?
Cheers,
Asim
I thinks these issues only happend on locked phones that were unlocked after or even unlocked ones that carriers sell. This is because the carriers are blocking the autoconfig of WP7 for MMS and other stuff. I sure thought that MS would not allow this kind of stuff...
To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.
Antiskunk said:
To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.
Click to expand...
Click to collapse
Thats pretty much what I thought when I herd you couldn't MMS.
not that I've ever sent one
But it is another dirty trick the Mobile TelCo's are playing on us.
I've tried the Samsung Network Profile app with O2, Giffgaff, T-Mobile, Virgin, Tesco, 3 and Orange sims all with the same result...
'This Application can't be launched with your Mobile Operator'
Yup. My phones mostly been living off Wifi
Didn't think many people bought smartphones for the "phone aspect" heh
Data connection when i'm out.
Few phone calls.......whatever they are now.....
Antiskunk said:
To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.
Click to expand...
Click to collapse
With respect, my wife uses MMS, and as its her phone, its not unreasonable for her to be able to use that function, is it????
Yes, she can use email to achieve a similar function, but you will already know that MMS has some distinct advantages over email (auto resizing pictures, compatibility with phones which don`t support receiving email, push delivery to all devices).
For these reasons, your implied assertion that MMS and Email are interchangable, is a long way off the mark.
Oh, and emails are not free - they consume your data allowance. I don`t know the price differential is between MMS charges, but my point is they aint free.
I`m sorry if this comes across as shirty, but implying that this isn`t a problem is not very helpful.
i have the same problem, do you guys have a solution for this...
guys,
i have found the following solution of the internet and i need your advise:
MFG is a hidden admin app on the phone. Here are the steps -- !!! use at your own risk !!!:
1. Go to the phone app
2. Dial ##634# and click Send
3. When prompted for a password type 277634#*#
4. You should now be at "Factory Menu"
5. Choose "Engineer Menu"
6. Choose "Other Setting"
7. Verify that "Set ADC" is set to Enable
8. From the "Other Setting" page, choose "Set network profile"
9. You should now be on the "Set network profile" page and in the bottom half of the window you should see a list of *.xml files. These appear to be the network configuration files.
10. Look at the filenames for the config files and take your best guess at which one to choose for your provider. I'm on AT&T and I fixed the MMS problem by choosing "_PROV_ATT_US_310_410.xml"
After you choose that *.xml profile, your MMS should be working.
what do you think ???????????????

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