[REWORDED]
My Phone:
...Make: Dream
...SIM Card: Unlocked
...ROM: CyanogenMod Latest (as of Jan 04, 2010)
...Other Applications Installed: PhoneFusion
...Service Provider: T-Mobile
When Issue Started: 1 week prior
User's Phone:
...Make: Samsung (unknown model)
...SIM Card: Locked
...Service Provider: AT&T
-----
Issue: User cannot call me. It rings once and then disconnects. User can call any other T-Mobile phone in my area. I have no other issues calling or receiving
-----
Troubleshooting steps that have been performed:
...Turn off both phones for 2 hours - fail
...Take out SIM card and put back in - fail
...Kill any call forwarding on phones - fail
...User goes to AT&T store and receives new SIM card and phone - fail
...Checked for possible billing issues or blocked (banned) numbers - fail
...Wiped back to factory defaults (with the original ROM included that had the telnet vuln) and followed the steps to upgrade back to the latest version of CyanogenMod rom - fail
* Fail means it did not successfully resolve the issue of me not being able to receive the user's call
Anymore troubleshooting suggestions?
Maybe the att user cant call tmobile users or their phone is messed up?
Ace42 said:
That title is filled with misconceptions & do you mean dial mom?
Click to expand...
Click to collapse
Topic is fine and is defiantly not filled with any misconceptions:
dilemma - is a problem offering at least two solutions or possibilities, of which none are practically acceptable.
I would try another rom. As recently as yesterday my friend had a problem with his hero (CDMA) where he was unable to sent a text message to his girl friend. I fixed it by rooting and installing a custom rom.
First, I would unroot and get the tmo OTA update and see if it works (you could also try the custom stock rom with root here if you don't want to.
Second, try a different rom and make sure you don't install any applications.
Third, what SPL do you have, and radio for that matter.
Upgrade to the 26I radio in my sig to make sure it isn't something that easy. Remember, if you flash the nbh file it will downgrade your radio as well.
If all else fails, I would try the 1.33.2005 SPL, be sure you meet the requirements both board type and radio before flashing.
Hey Evilkorn,
Thanks for responding. Ace had posted that comment before I reworded the post. I will admit it was kind of confusion.
I am actually not sure of what I have other than CyanogenMod 4.2.12. Is there someplace I can go to find which version I have. If it would be easier to start from the beginning, as far as rooting and then updating everything from the factory defaults, I wouldn't mind. Time to me is not as important as getting the issue resolved.
I just saw on the homepage of Cyanogenmod.com that they released 4.2.13. Wonder if that would fix my issue. CM Updater isn't finding the ROM update yet so perhaps I should manually download and flash.
only thing I could suggest tell your friend to block the call (*67) and make sure that the caller isnt blacklisted, open the contact and select edit, make sure they arent checked to send call to voicemail
I went through the same thing a month ago, after it was all said and done...By mistake, I blacklisted the friend(which it turns out, can be easy to do if you have "fat fingers" when answering a call lol)
AT&T had thought the same thing. Actually, I just upgraded to 4.2.13 and it fixed my issue. There is a good chance that if I wiped ALT+W and then re-applied the previous .12 CyanogenMOD ROM that that could fixed my issue.
I never really though it was the ROM since I could get a hold of everyone else. How odd.
Thanks for all your help!
Related
Man, I didn't even plan to have alliteration, and there it is!
So, I have had my cingular 8525 for about a year right now, and in the last 2 weeks or so I have been getting some bad problems popping up. For some background, I bought the phone in Texas and was using it on the cingular network for some time when they switched to the AT&T network. I flashed VP3G's AT&T roms using hardSPL and they worked well for some time. Then, I came to Europe to do a semseter abroad. I unlocked my phone using some software I found here on the forums (don't remember exactly what it was) and got an 02 SIM card. Everything went fine, was working well until I went on holiday to Europe. I didn't really use my phone much there because it was so expensive, but as soon as I got back I started to have problems.
For about a week, my phone would just drop in and out of service in places that it had not had any trouble working in before. What would happen is, in the place where there is normally the bars for reception, there would simply be an exclamation point and any time I would try to make a call it would fail, sometimes with a message, sometimes without. Then a couple of seconds later, I would have full service again, then it would go to the exclamation point again, full service, etc. It just kept cycling through them.
So, I came to my trusty forums here to try and figure out what was wrong. I flashed a different radio (from 1.47.30.10 to 1.48.0.0) which didn't fix it. I tried downgrading my SPL from hardSPL to 1.04, then upgrading back to the most recent hardSPL v7, which didn't work. I tried putting a new OS on it, the 19900 build, which didn't work. I tried switching the radio back, which didn't work. Then I started noticing that when I was starting up my phone, I was getting a 'no GSM' dialog where it used to say the radio version. I searched around the forums, finding some different solutions for the no GSM problem, and decided to try completly reflashing to an AT&T shipped rom.
So, I downloaded the ROM from the HTC site, downgraded my SPL to 1.04 again, and started the flash process. At 11% it stopped and had an error, and after that it wouldn't leave bootloader mode. I again searched the forum and tried to use MTTY to fix it. The command 'set 14 0' didn't work but 'set 16 0' did.
Now, my phone boots again, but it starts up with the AT&T screen, then goes into the 19900 build OS. As it stands now, I still keep dropping in and out of service, but I am afraid to try any more fixes for fear that I will screw something up again (like locking it in bootloader mode). Any ideas of the next step I should take to fix my (probably) corrupt radio?
OS: PDAVIET build 19900
Radio: 1.47.30.10
IPL: 1.03 (from failed AT&T flash)
SPL: 1.11 (from failed AT&T flash)
Update: I just soft reset my phone, and now the 'phone' feature of it won't even turn on when I select it in the comm manager!
Update update: As I was writing this, the phone just turned itself back on without me trying to in the comm manager. Maybe its just possessed, and I should seek the help of a priest!
1). Have you tried taking out the battery for a while? It seems that the hard reset is somewhat different from the soft reset and can fix this...
2). Check for bad blocks with MTTY... Remember though that sometimes the carriers put in "Bad Block" to brand the phone as theirs...
3). Try flashing a stock rom then reflashing wm6.1. This seems to help a hell of a lot of people fix the HR problem.
Hope these help you.... Cheers.
Hi,
Been using custom ROMS on my Hero since new with no probs. Last Thursday after receiving an SMS I am unable to make or receive phone call and txts. My mobile internet still works fine. When a phone call is made to my phone the caller receives a message that the number is no longer available, though if I switch the phone off the caller gets put through to my voicebox. My provider has confirmed that there are no blocks etc on my phone or account, this is also proved as when I put my SIM in another phone all works as usual.
I am using Villain ROM 12 and the latest radio. I have set the phone to GSM only, automatic etc. I have reinstalled the ROM wiping everything etc and have tried flashing different radios.
The only thing I can think to try now is to flash a stock ROM. Which would be best (its a UK orange phone) and will I then lose root etc.
Most probably though I fear the cellular chip is dead.
Any other ideas and which stock ROM should I try, oh yes I bought the phone of ebay new and unopened, will I be able to return it somewhere for repai HTC ???
Thanks for reading and for any help
Hmmm,... Strange one is this.
First thing I would try if I were you is to flash a generic ROM through your custom recovery,....
One from http://android.modaco.com/content/h...oms-radios-in-update-zip-format-for-gsm-hero/
Worth a shot,....
If you get the same result,.... Run an RUU .exe. This will unroot so if it is successful you will have to go through the whole rigmarole of installing a custom recovery again to be able to flash custom ROMs.
Dont know what else to suggest sorry.
Oh well, tried stock roms and still the same problem. Looks like it must be the pgones hardware.
Any one recommend a good repairer here in the UK
Cheers
Well, I was trying a few roms a few days ago and later i decided to go back to stock, I accidentally let the customizations run, and it went back to verizon, but i flashed the 0068 (or something like that) PRL file to the phone using EPST, after that I dialed *228 and updated the PRL to 02004 (latest MetroPCS PRL file), but i still cant use it, (i realized just 5 mins ago, 2 days after prl flashing -_-) I called the customer support just now and they said they just reset the device and I should shut it down and restart it, so anyways my question is:
I can't use my phone, I cant call, text or use web, and no one can call me, it says service not activated when i try to connect to the internet, and I cant use my voice mail either(LA 01 message something error) What should I Do?
Thanks guys.
taha1112 said:
Well, I was trying a few roms a few days ago and later i decided to go back to stock, I accidentally let the customizations run, and it went back to verizon, but i flashed the 0068 (or something like that) PRL file to the phone using EPST, after that I dialed *228 and updated the PRL to 02004 (latest MetroPCS PRL file), but i still cant use it, (i realized just 5 mins ago, 2 days after prl flashing -_-) I called the customer support just now and they said they just reset the device and I should shut it down and restart it, so anyways my question is:
I can't use my phone, I cant call, text or use web, and no one can call me, it says service not activated when i try to connect to the internet, and I cant use my voice mail either(LA 01 message something error) What should I Do?
Thanks guys.
Click to expand...
Click to collapse
The only thing that comes to mind would be for the VZW customizations to actually modify more than just PRL (but mess with other EPST settings as well). Just to confirm, did you have your phone working on Metro before this?
yes, it was working perfectly, even the mms and web were working :|
EDIT: I can call *611 and *228, oh wait i think i said that in the first post...
taha1112 said:
yes, it was working perfectly, even the mms and web were working :|
EDIT: I can call *611 and *228, oh wait i think i said that in the first post...
Click to expand...
Click to collapse
If you had 2.31 installed, the device should still be unlocked. Try running a hard reset/flashing another rom and see if that helps. I have a feeling that you will need to go into EPST and play with your MSID and MIN values and a few other things as well.
egzthunder1 said:
If you had 2.31 installed, the device should still be unlocked. Try running a hard reset/flashing another rom and see if that helps. I have a feeling that you will need to go into EPST and play with your MSID and MIN values and a few other things as well.
Click to expand...
Click to collapse
I hard reset on stock rom and didn't let the customizations run, then flashed 3.42.30 (alltell rom i think) and with out resetting the device I just put the nfsfan's rom in the sd card and flashed that, it still didn't help, can someone give me the settings for the PST.
Thanks for the reply
taha1112 said:
I hard reset on stock rom and didn't let the customizations run, then flashed 3.42.30 (alltell rom i think) and with out resetting the device I just put the nfsfan's rom in the sd card and flashed that, it still didn't help, can someone give me the settings for the PST.
Thanks for the reply
Click to expand...
Click to collapse
3.42.30 is a radio and not an actual rom. My guess would be that, unless you have them stored somewhere else, you will need to call Metro and ask them to help you re-program the phone. Couple of pointers:
a. Don't tell them that you have a Vogue (let alone a Vogue running 6.5) since they have little/no experience with WM devices.
b. Using BAFMSL, get your MSL from your device (you will need this to unlock and edit the EPST parameters. My guess is that you read the ESN to the Metro rep, who calculated an MSL, which of course did not work (here I am assuming that the ESN on your device has been cloned from another phone)).
c. What you want to get out of the rep are the numeric parameters for:
MIN (normally your phone number)
MSID
HomeSID
Don't assume that he/she will be able to guide you through the editing process because they simply won't know how. A simple "yes, go on" every time they tell you to change something will suffice. Just make sure you write the numbers down in a piece of paper.
Do this and get your numbers. If they are any different from the ones that are currently loaded, then your issue will be solved.
Just thought of one other thing. You said you went back to stock Verizon. Which radio did you have before that? And what radio did the Verizon rom take it to?
well, I had it metroflashed, and i can't do it again as i don't have any money now (only 15 years old xD), it has original ESN, does this change anything?
and btw, i can edit the epst, (the code is six 0s) or i may be wrong )
taha1112 said:
well, I had it metroflashed, and i can't do it again as i don't have any money now (only 15 years old xD), it has original ESN, does this change anything?
and btw, i can edit the epst, (the code is six 0s) or i may be wrong )
Click to expand...
Click to collapse
Nah, Metroflash via Houdinisoft does two things:
1. It will add the ESN into Metro's database and will link it to your account.
2. It may provision your phone. I say may because I have seen, more often than not, that Houdini fails to provision any device that runs WM.
Asking you again about the radios. What radio did you have prior to flashing to Verizon stock and what did the stock flash the radio to?
egzthunder1 said:
Nah, Metroflash via Houdinisoft does two things:
1. It will add the ESN into Metro's database and will link it to your account.
2. It may provision your phone. I say may because I have seen, more often than not, that Houdini fails to provision any device that runs WM.
Asking you again about the radios. What radio did you have prior to flashing to Verizon stock and what did the stock flash the radio to?
Click to expand...
Click to collapse
well I had 3.42.50 (bell i think), with super froyo 2.2, when I installed verizon stock rom it changed back to 3.37.(something), does this answer your question?
Thanks for helping me btw.
taha1112 said:
well I had 3.42.50 (bell i think), with super froyo 2.2, when I installed verizon stock rom it changed back to 3.37.(something), does this answer your question?
Thanks for helping me btw.
Click to expand...
Click to collapse
Yes, I was asking because I was afraid that you went below 3.xx.xx on the radio as this has been known to cause issues, including leaving phones completely useless.
Did you get the parameters from Metro as I suggested earlier?
well I got rid of the phone, as the representatives were not helping me at all (I talked to 5) so I am just going to buy a LG rumor touch (virgin mobile) and my other choice is Tmobile G1 but can I get it without a data plan?
taha1112 said:
well I got rid of the phone, as the representatives were not helping me at all (I talked to 5) so I am just going to buy a LG rumor touch (virgin mobile) and my other choice is Tmobile G1 but can I get it without a data plan?
Click to expand...
Click to collapse
Only if you buy it without contract (the G1, that is). Sorry that you couldn't get it to work. I am sure that it was only a matter of re-programming the device.
Hello Everyone,
Let me start off by apologizing if this has been asked. I tried to search for it, but did not have the best luck. I have the HTC Trophy (SPARK_W) by Verizon. I used one of the downgrade methods based on my SPL using a RUU to 1.3, and then was able to use DFT and HSPL to flash roms and radios. The problem I have, is that no matter what rom I use, or radio - everytime I try to make a call it rings a few times then I get a message from a verizon recording that says "Welcome to Verizon Wireless, there was an error processing your call. Please power down your device and try again." When I do the *228 I do receive the programming successful messagge, and *22889 to reactivate the data side is o.k. When I try the ##778# for manual programming, my phone just sits at the field test Loading.... screen. Is there anyone that could try to help me restore operation to my device. I'm not a total noob at this, but this was my first WP7 try, and I am honestly not as familiar with the processes as with Android. Thank you all in advance. I've tried full resets too. I think I made a paper weight? Let me know if you need more info - Below are my phones current details:
SPAW100 SS-BC (4K)
HSPL1.3.230506.209
CotullaHSPL 0x09
TOUCH A1 (v10,20)
Radi0-1.53.00.02.15
---------------------------------------------------
Name: HTC mwp6985
Model: HTC mwp6985
Software: Windows Phone 7.5
Total Storage: 14.63 G
Available Storage: 14.30 GB
OS version: 7.10.8773.98
FW revision : 2305.13.20400.605
Hardware Revision: 0003
Radio Software Version:1.53.00.02.15_23.17w.05.13U
Radio Hardware Version: 3.2.3.D4
Bootloader: 1.3.230506.209
MoDd3r77 said:
Hello Everyone,
Let me start off by apologizing if this has been asked. I tried to search for it, but did not have the best luck. I have the HTC Trophy (SPARK_W) by Verizon. I used one of the downgrade methods based on my SPL using a RUU to 1.3, and then was able to use DFT and HSPL to flash roms and radios. The problem I have, is that no matter what rom I use, or radio - everytime I try to make a call it rings a few times then I get a message from a verizon recording that says "Welcome to Verizon Wireless, there was an error processing your call. Please power down your device and try again." When I do the *228 I do receive the programming successful messagge, and *22889 to reactivate the data side is o.k. When I try the ##778# for manual programming, my phone just sits at the field test Loading.... screen. Is there anyone that could try to help me restore operation to my device. I'm not a total noob at this, but this was my first WP7 try, and I am honestly not as familiar with the processes as with Android. Thank you all in advance. I've tried full resets too. I think I made a paper weight? Let me know if you need more info - Below are my phones current details:
SPAW100 SS-BC (4K)
HSPL1.3.230506.209
CotullaHSPL 0x09
TOUCH A1 (v10,20)
Radi0-1.53.00.02.15
---------------------------------------------------
Name: HTC mwp6985
Model: HTC mwp6985
Software: Windows Phone 7.5
Total Storage: 14.63 G
Available Storage: 14.30 GB
OS version: 7.10.8773.98
FW revision : 2305.13.20400.605
Hardware Revision: 0003
Radio Software Version:1.53.00.02.15_23.17w.05.13U
Radio Hardware Version: 3.2.3.D4
Bootloader: 1.3.230506.209
Click to expand...
Click to collapse
Okay, lots of detail. We can fix this, this issue is common.. unfortunately. There are post on this, but non of them have their own topic, so don't worry about searching for it.. I'll explain what you need to do.
I'm guessing if you try to place a call you get the error "we're sorry, your phone can not be authenticated" blah blah... here we go, its fixable but it takes a bit to fix it. Try dialing #632 to place a test call and see if you get this message.. if you can make phone calls.. skip all the crap directly after this and go to LAST THING TO TRY. In my experience, I have had data as well, but couldn't place phone calls, so that part is normal for this issue.
What you need:
Another phone compatible with the data plan. An android phone is fine.. if you don't have another phone, private message me and I'll let you "borrow" the MEID of my 3rd Trophy just for that step (this is nothing illegal all you weirdos that won't read the entire post!).
Older SparkW roms do not have a Xap Deployer that support the field test tools (and it also breaks part of *228 programing), so you need to either use my XevRev rom, or a newer release of sianto1997's 7.8 rom (flashing back to stock is also a option).
1) Flash either of those roms first... set them up and skip programming... THEN do a factory reset! Don't do the factory reset step on a rom that caused the problem. I don't know why but it won't help you fix your issue.
2) Log-on to your Verizonwireless account and switch the phone to a different one that is compatible with your data plan.. then switch it right back to your SparkW (VZW Trophy) [If you don't do this step, the only other way I've found to fix this problem is to leave your phone off for two days or so after fully programming it].
3) After switching the plan back to your SparkW, fully program it it via *228. Dial #634 and it should tell you that your test call has been successful.
LAST THING TO TRY
(In your case, you shouldn't need to do this, but this is for others that may want to troubleshoot later on.)
If after doing all of this, you should at least have voice, but may not have data. Put the phone on wifi and download HTC Connection Setup (from HTC tab of the market). Open it up and select Verizon Wireless in the carrier settings. Restart the phone. See if your 3G icon is back and make sure wifi is off, test data out by browsing to a webpage or something.
Anyone who complains that running Connection Setup on their Verizon HTC Trophy killed their data connection... just run it one more time after and it should come right back.. k?
Hope this gets you back up and running. This issue is one of the reasons I spent a week talking to ultrashot to try and figure out why SparkW's had this issue, updating Xap Deployer in cooked roms did the trick!
THANK YOU!
Thank you so much. I went through all of the steps you provided. Switch the phones out, then back did the trick. I now have your rom, radio/3g/sms all working. Thank you very much. It is most appreciated.
MoDd3r77 said:
Thank you so much. I went through all of the steps you provided. Switch the phones out, then back did the trick. I now have your rom, radio/3g/sms all working. Thank you very much. It is most appreciated.
Click to expand...
Click to collapse
Awesome, glad to help.
Any hope for someone with only one phone? I tried UPE, latest as of April 1, 2013 and it ended up not wanting to boot.
someone save me please... I've been struggle for two weeks...
I'm using S5-G900F, its a Hongkong version, and I'm currently in UK with giffgaff. last month I tried few new rom and then I can't use voice service any more. However I still have internet. Some detail below:
APN
1. I 100% sure its not an APN problem
IMEI
1. IMEI seems ok, start 4 digit 3524****
SIM card related
1. At first I assume it's a SIM card related problem, I tried 2 SIM with different ISP, neither work.
2. Also, I put those 2 SIM on my iphone4 to verify that the SIM is good, and both card work.
3. I also checked the SIM card cable, I put one piece of paper above the SIM to tight the contact, still doesn't work.
Phone related
1. Before I brought the phone, I had check the bands it supports, and it is capable to used here. And the phone work perfect (well, with stock firmware its really slow) before everything happen.
2. Since I brought this phone in HK and now I'm in UK, I tried to flash both latest UK and HK firmware (lollipop), neither work.
3. I also tried only flash baseband from that two firmware plus one old-version baseband. none work.
4. For those flash mentioned above, I do full wipe.
Rom
The rom I tried list below (in time sequence)
1. XtreStoLite (the BL/baseband is extract from Brazil stock firmware. After that problem occur, but I didn't realize)
2. CM12 (this two are all from this forum)
3. TGY-G900FZHU1BOA1-20150120092320 (HK stock firmware, 5.0. Try to recovery the voice)
4. BTU-G900FXXU1BOB7-20150223084756 (UK stock firmware, 5.0. Still trying)
5. Also 2 baseband/BL from XtreStoLite thread (Another is an old-version. Still).
So now for everyday, I had to carry two phone... one just to make sure I don miss any call.... I have tried and still no clue... really need some help here.... Help please...
Tian02 said:
someone save me please... I've been struggle for two weeks...
I'm using S5-G900F, its a Hongkong version, and I'm currently in UK with giffgaff. last month I tried few new rom and then I can't use voice service any more. However I still have internet. Some detail below:
APN
1. I 100% sure its not an APN problem
IMEI
1. IMEI seems ok, start 4 digit 3524****
SIM card related
1. At first I assume it's a SIM card related problem, I tried 2 SIM with different ISP, neither work.
2. Also, I put those 2 SIM on my iphone4 to verify that the SIM is good, and both card work.
3. I also checked the SIM card cable, I put one piece of paper above the SIM to tight the contact, still doesn't work.
Phone related
1. Before I brought the phone, I had check the bands it supports, and it is capable to used here. And the phone work perfect (well, with stock firmware its really slow) before everything happen.
2. Since I brought this phone in HK and now I'm in UK, I tried to flash both latest UK and HK firmware (lollipop), neither work.
3. I also tried only flash baseband from that two firmware plus one old-version baseband. none work.
4. For those flash mentioned above, I do full wipe.
Rom
The rom I tried list below (in time sequence)
1. XtreStoLite (the BL/baseband is extract from Brazil stock firmware. After that problem occur, but I didn't realize)
2. CM12 (this two are all from this forum)
3. TGY-G900FZHU1BOA1-20150120092320 (HK stock firmware, 5.0. Try to recovery the voice)
4. BTU-G900FXXU1BOB7-20150223084756 (UK stock firmware, 5.0. Still trying)
5. Also 2 baseband/BL from XtreStoLite thread (Another is an old-version. Still).
So now for everyday, I had to carry two phone... one just to make sure I don miss any call.... I have tried and still no clue... really need some help here.... Help please...
Click to expand...
Click to collapse
Can anyone help me please....
Was the phone service working for you before you tried a new ROM?
I have the same issue. Can't make or recieve calls. Internet is working though.
When you try to call someone, do you get 'call ended' message almost immediately after dialing out?
Also, when you go to phone / settings / additional settings (or more settings) - does the 'network or sim card error' pop up?
Can't figure this out... Hopefully someone would be able to point us to right direction, other than to replace it
And of course I did a factory reset, new roms, modems, everything there is to try. nothing helped
could it be because of Region Locking? Maybe it's locked again after flashing?. I want to buy this phone but I am not sure if it will get region locked again after it gets updated or custom flashed.
Kamco said:
Was the phone service working for you before you tried a new ROM?
I have the same issue. Can't make or recieve calls. Internet is working though.
When you try to call someone, do you get 'call ended' message almost immediately after dialing out?
Also, when you go to phone / settings / additional settings (or more settings) - does the 'network or sim card error' pop up?
Can't figure this out... Hopefully someone would be able to point us to right direction, other than to replace it
And of course I did a factory reset, new roms, modems, everything there is to try. nothing helped
Click to expand...
Click to collapse
Yes, before I flash those ROM everything goes well. I'm currently using CM12 so I don't have the setting you mention. But anyway I never seen that pop message before. I guess the SIM card work good as the phone can connect to the internet (not wifi, cellular internet).