New HD2 owner with a few teething problems, please help. - HD2 General

HI,
I'm new to HTC and Windows mobile having come from iphone. I have a few teething problems and could do with some assistance. I have searched the forums but can't quite find the answers I'm looking for.
I've synced my Gmail account but it won't retrieve my old mail, how do I do this?
How do I find files that I have dragged on dropped into the "my documents" folder on my phone. I've dragged a folder of documents inc. word docs, excell and pdf's but I can't find them on the phone. How do I open these files using excel etc on the phone?
How do I add personal ringtones for my contacts?
I have read somewhere on here about an issue when making/receiving calls where the screen turns back on and your ear starts pressing all sorts of buttons/apps, has there been a fix for this and where do I find it as my phone has been doing this?
Cheers

I've figured out how to add personal ringtones, so that question doesn't need answering now.

to recieve old emails on your gmail account you need to change how far back you would like mail retrieved. this option can be found like this
email tab, any email account, press inbox, press menu, press tools, press options
now choose the account you want to edit
pick send/recieve schedule
now you can amend your sync settings
to assign a ring tone to a particular contact:
press start, press contacts, pick the contact you wish to edit, press menu, press edit
now find the ringtone field and add the tone you desire
As for finding editing files you should download a file explorer, total commander is popular and free
Resco explorer is better (my opinion only as its more finger friendly) but is not free
hope some of this helps

rumpleforeskin said:
to recieve old emails on your gmail account you need to change how far back you would like mail retrieved. this option can be found like this
email tab, any email account, press inbox, press menu, press tools, press options
now choose the account you want to edit
pick send/recieve schedule
now you can amend your sync settings
to assign a ring tone to a particular contact:
press start, press contacts, pick the contact you wish to edit, press menu, press edit
now find the ringtone field and add the tone you desire
As for finding editing files you should download a file explorer, total commander is popular and free
Resco explorer is better (my opinion only as its more finger friendly) but is not free
hope some of this helps
Click to expand...
Click to collapse
Yes, big help, many thanks. Is it possible to set your email accounts so that everytime you go into the email it automatically checks for new mail rather than going into the menus and pressing send/receive? I've figured out how to change how often it checks for new mail, ie every 15 mins etc, but I would also like it to automatically check for new mail if I go into my emails
Does anyone know about the screen coming on whilst taking a call issue?

Having more problems with Gmail. The advice above worked for my inbox, but on my googlemail on my laptop I have different folders for different mail. I can't get these folders to sync with the HD2. I tried the same as above but no joy. Any help?

There should be an option for manage folders in that tools menu, where you can pick which folders to synce (I had to add one of my hotmail folders this way) should be the same for gmail I think.

DMAND said:
There should be an option for manage folders in that tools menu, where you can pick which folders to synce (I had to add one of my hotmail folders this way) should be the same for gmail I think.
Click to expand...
Click to collapse
Yeah there is, but I've done that already and it's still not syncing

snerkler said:
HI,
How do I find files that I have dragged on dropped into the "my documents" folder on my phone. I've dragged a folder of documents inc. word docs, excell and pdf's but I can't find them on the phone. How do I open these files using excel etc on the phone?
Click to expand...
Click to collapse
How exactly do you drop to "my documents"? Do you drop to Computer\HD2\\\My Documents using the Windows explorer, or using other methods?
Normally you don't need to search for a file. Drop a Word document somewhere? Open Word, and File Open lists all the Word documents no matter where they are. Most applications have this type of pan-location file-open dialogue.

alex fung said:
How exactly do you drop to "my documents"? Do you drop to Computer\HD2\\\My Documents using the Windows explorer, or using other methods?
Normally you don't need to search for a file. Drop a Word document somewhere? Open Word, and File Open lists all the Word documents no matter where they are. Most applications have this type of pan-location file-open dialogue.
Click to expand...
Click to collapse
I open up my phone's card storage from "computer" on my laptop's start menu, and then simply drag files from my laptop to the "my documents" folder on the phone's card storage. I can open them using file explorer on the phone, but if I go into excel I can't figure out how to open them. When I open excel mobile it displays a blank spreadsheet and I can't figure out how to open files. Can you help?

snerkler said:
I open up my phone's card storage from "computer" on my laptop's start menu, and then simply drag files from my laptop to the "my documents" folder on the phone's card storage. I can open them using file explorer on the phone, but if I go into excel I can't figure out how to open them. When I open excel mobile it displays a blank spreadsheet and I can't figure out how to open files. Can you help?
Click to expand...
Click to collapse
This is a (stupid) limitation of the WinMo file system
Pocket Office programs only look in the 1st tree branch of files on a storage card- so files in Storage Card/My Documents will be listed, but files in any My Documents subfolders won't.
Files in main memory can look one level lower (ie My Documents/Business)
So, if your files are smallish in size, you may be better to store them in main memory as long as you don't have more than one level of My Documents subfolders.
Another option would be to create a shortcut to the folder holding your files in File Explorer. Tapping file names direct from explorer opens them in the linked program.

NeilM said:
This is a (stupid) limitation of the WinMo file system
Pocket Office programs only look in the 1st tree branch of files on a storage card- so files in Storage Card/My Documents will be listed, but files in any My Documents subfolders won't.
Files in main memory can look one level lower (ie My Documents/Business)
So, if your files are smallish in size, you may be better to store them in main memory as long as you don't have more than one level of My Documents subfolders.
Another option would be to create a shortcut to the folder holding your files in File Explorer. Tapping file names direct from explorer opens them in the linked program.
Click to expand...
Click to collapse
That is a strange limitation. Perhaps they may address this issue with winmo7?
How do I create shortcuts, do I do this on the phone, or active sync on the laptop?

It's a bit of a kludge, but if you decide which folder you want to create the shortcut for, navigate to that using File Explorer on the HD2, then Tap/Hold on the folder name and select Copy from the context menu
Now navigate to My Device/Windows/Start Menu/Programs; use the keyboard to move the cursor to any item that isn't a subfolder, and then go Menu/Edit/Paste Shortcut. This will place an entry in Programs pointing to your subfolder, called 'Shortcut to...' You can rename this to remove the 'Shortcut to..' bit, or call it something more representative.
Once it's in Programs, you could then assign one of the 9 program shortcut tiles on the home page to this shortcut. Executing it will open File Explorer at your subfolder, from where you can open any of the files.

NeilM said:
It's a bit of a kludge, but if you decide which folder you want to create the shortcut for, navigate to that using File Explorer on the HD2, then Tap/Hold on the folder name and select Copy from the context menu
Now navigate to My Device/Windows/Start Menu/Programs; use the keyboard to move the cursor to any item that isn't a subfolder, and then go Menu/Edit/Paste Shortcut. This will place an entry in Programs pointing to your subfolder, called 'Shortcut to...' You can rename this to remove the 'Shortcut to..' bit, or call it something more representative.
Once it's in Programs, you could then assign one of the 9 program shortcut tiles on the home page to this shortcut. Executing it will open File Explorer at your subfolder, from where you can open any of the files.
Click to expand...
Click to collapse
wow, that's a process and a half
Ok so did exactly what you said and I get an error message saying
"The file "x" cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. IF the problem persists try reinstalling or restoring this file"
What do I do now?
Also how do I remove things from the start menu?

If you press the Windows hardware key, can you see your new 'shortcut' there? If you press it, do you get the same error message?
It might be that the HTC Sense shortcut can't open a folder- if so I'm a bit stuck for further ideas! You could look at a program called Launchpad . This installs itself as a program launcher and is opened by pressing the top left of the taskbar- it has a number of configurable shortcuts, which can include folders and subfolders. At $3.99 it is an excellent program, though I appreciate it is a bit rich to expect to have to pay for something that ought to be in the default OS
[Edit: I wrote a review of Launchpad Here ! ]

NeilM said:
If you press the Windows hardware key, can you see your new 'shortcut' there? If you press it, do you get the same error message?
It might be that the HTC Sense shortcut can't open a folder- if so I'm a bit stuck for further ideas! You could look at a program called Launchpad . This installs itself as a program launcher and is opened by pressing the top left of the taskbar- it has a number of configurable shortcuts, which can include folders and subfolders. At $3.99 it is an excellent program, though I appreciate it is a bit rich to expect to have to pay for something that ought to be in the default OS
[Edit: I wrote a review of Launchpad Here ! ]
Click to expand...
Click to collapse
Yeah I got the same message. No worries, I'll just have to open them through file explorer. Cheers

OK- must be a limitation of the system! Works OK with Resco File Explorer rather than the built-in one!
Might be worth a look at Launchpad- it does make life easier for a lot of program or settings launches

snerkler said:
When I open excel mobile it displays a blank spreadsheet and I can't figure out how to open files. Can you help?
Click to expand...
Click to collapse
That's strange. I've never seen a blank sheet on excel mobile. When I start excel, it goes directly to the fileopen screen, showing me a list of xls(x) files on the device.
If you are looking at a sheet, tap OK (top right) to close it. You'll go back to the fileopen screen.

alex fung said:
That's strange. I've never seen a blank sheet on excel mobile. When I start excel, it goes directly to the fileopen screen, showing me a list of xls(x) files on the device.
If you are looking at a sheet, tap OK (top right) to close it. You'll go back to the fileopen screen.
Click to expand...
Click to collapse
If there are no existing files for that program, Pocket Office will start with a new blank document. You only see the list once there is at least one existing file.

alex fung said:
That's strange. I've never seen a blank sheet on excel mobile. When I start excel, it goes directly to the fileopen screen, showing me a list of xls(x) files on the device.
If you are looking at a sheet, tap OK (top right) to close it. You'll go back to the fileopen screen.
Click to expand...
Click to collapse
Thanks, didn't realise that. HOwever, it still won't recognise files probably due to the subfolder system mentioned by NeilM. I will try adding the files to the business folder later and see what happens

Related

how to open database files like "Contacts database&quot

I want to copy/manupulate with database files under the Database folder in my Pocket PC. However, when I right click on these files, I see that all the menu options like cut, copy, etc are disabled. Any suggestions on how to go around this is most appreciated....thanks very much in advance.

Folder list viewing?

Hi,
I am thinking about buying a Hermes but I use the folder list in Outlook exensively and have my reference system in differnt subfolders - taskfolders mostly but of course also e-mail folders.
It is possible to view folder list in hermes?
If so, how is the view in that case? Separately in one window over the whole sceen or on the left side as in outlook, or are both views possible?
Danne
Come on
Doesn´t anybody know this?!?
/Danne
Folder View
Hi,
Yes - you can sue the folder view in the Messages section.
When looking at your inbox, click the button to the Top Left (showing 'Inbox') and you will see the folder list.
See attached image.
Cheers,
Knight

Handling email attachments on the touch hd

I just got my hd yesterday. I love it!
Anyway, regarding email attachments....
How can I set it up, so that I can read an email but not download its attachment?
Right now, I can only read the subject line. Then I can choose to download all headers PLUS attachments if I actually want to read the email. But I can't figure out how to simply read the whole email without using up my data transfer costs to download an attached file that I know I won't need on my mobile.
Is that possible? I haven't found how to do it yet.
Wow, that's a hard one, because the automatic procedures for some of the major email carriers (hotmail, yahoo, gmail, etc...) differ from the standard ones, which there are 3 of (Internet email, exchange server, custom domain). What email are you using?
I use a gmail account and a couple of Internet email accounts, and their setups are slightly different.
Try this: from the Messaging ap, click the right soft menu button called [Menu], then Tools > Options..., then tap your email account name. Next click the Download Size Settings link, and select [Entire Message] from the Message Download Limit: dropdown box. I noticed in my gmail account, there is an additional dropdown that lets you select how to download attachments.
Did you know you can save attachments on your MicroSD card? After you tap Menu > Tools > Options..., tap the [Storage] tab and check the "When available, use this storage card to store attachments" checkbox. I always do this very first thing after a hard reset or first turn-on before any new messages come in, but I believe if you check that with messages already on the phone, it will automatically move the attachments. To test, use file explorer and navigate to the "\Windows\Messaging\Attachments" folder, and it should be empty. The new folder on your MicroSD card where the new attachments are is "\Storage Card\Inbox.mst(and a bunch of numbers)\Mail Attachments"
That said, did you know you can store ALL of your messages on your MicroSD card, headers and all, not just your attachments? If you'd like to do this, you'll first need to turn off automatic email checking in all your email accounts. Then, using file explorer, navigate to "\Storage Card" and rename the "Inbox.mst(and a bunch of numbers)" folder to "Messaging", just like it is in the "\Windows" folder. Next, using a registry editor (I use Resco Explorer, but you can download PHM Registry Editor for free), edit the following key: HKLM\System\Inbox\Settings:AttachPath and change the value to '\Storage Card\Messaging\Mail Attachments\'. Next, create a new String Value entry and name it 'PropertyPath' and give it a value of '\Storage Card\Messaging\'. Exit the registry editor and bring up file explorer again and copy all of the files in '\Windows\Messaging' to '\Storage Card\Messaging'. Do the same for the attachments in the Attachments folder if they didn't move automatically. Soft reset your HD and you now have ALL your email on your storage card, freeing up valuable system memory.
Hope this helps someone...
--Jesse
Wow Jesse, great tips!! Thank you!! I'll be checking them out and I'll post how it all goes.
Well, I tried your suggestion for to somehow download the email message without downloading attachments - but it unfortunately did not change anything.
I have two email accounts set up. One is a hotmail address and the other one is with Arcor (my ISP in Germany). It's a regular POP3 account.
I did change the settings to store attachments on my storage card. Thanks for the tip. And YES - it will move the attachments from messages you already have. It automatically created a folder in my card and called it inbox.mst(and a bunch of numbers). In it, I now have a bunch of .att files. Some are a couple of KB big and a couple are about 2MB large (which I assume are the attached files). I thought the attachments would be saved as they are (for example .pdf or .doc) but everything is .att.
I haven't tried your last suggestions to edit the registry and have everything saved onto the card. If I do that, I'll post back how it turns out.
If any other ideas come to mind in terms of my initial issue with wanting to avoid downloading attachments, but still downloading the text content of an email - please let me know.

Anyone know shortcut to HTC New Appt app?

Does anyone know how to launch the HTC new appointment tool? Is there a link or exe in a folder somewhere. Or a command line on the calendar app? I'd like to set a quicklink for it instead of clicking Calendar then new appt. One less step.
Thanks.
Yep, I'm adding appts all the time so I'd also like to know how this possible.
Thanks
PS hopefully only hours or minutes away from receiving my HD2
Bump. Anyone thanks?
i dont know how to bring up the HTC new appointment screen, but you can make one directly to the windows mobile new appointment screen (which has far more options, and of course shows up just the same in htc calendar)
on pc, new text document, paste in
26#poutlook.exe calendar -new
save it, and rename teh extension from .txt to .lnk
copy this file to your phone, and move it to windows\start menu\ and now you can assign it to a quicklink.

[Q] Email Widget in Android 4.4

I used to use the default email widget in 4.3 to view my work inbox that has subfolders. I can't do that after the 4.4 update. I can just select an email folder that doesn't have subfolders. Anyway to do that using the default app?
AthenaLod said:
I used to use the default email widget in 4.3 to view my work inbox that has subfolders. I can't do that after the 4.4 update. I can just select an email folder that doesn't have subfolders. Anyway to do that using the default app?
Click to expand...
Click to collapse
This is also for me a annoying thing. I hope it would be ans solution for this in the near future
It seems to be new in the Android 4.4 version of the app. It has been logged, but no update yet.
They mention a couple of work arounds;
1) If you are trying to select your "Inbox" (which has sub folders), then just select the "unread" option
2) Move all your sub folders out of the folder you are trying to select, set up the widget and select the folder, then move the sub folders back. For some reason, it's only the interface that wont let you select a folder that has sub folders. If you already have a folder selected then it works fine when you add sub folders to it.
IMO neither option really works for me. I want to select my inbox, but it has sub folders. Option (1) is no good as I want to see read messages (in case I want to re-read them). Option (2) is no good as my sub folders have a huge amount of e-mail in them, so would take many hours to move them.
Guess we just have to wait for an update to come out...
ruskin0611 said:
2) Move all your sub folders out of the folder you are trying to select, set up the widget and select the folder, then move the sub folders back.
Click to expand...
Click to collapse
That works for me. Thank you! :good:

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