hi
i think that my m3100 is not working so well with the radio anymore due to a few connections needing to be resoldered, at least thats what i am hoping, does anyone know of a guide to help me through it or any clues?
thanks all
Is the unit insured? Would that be an easier route to go down?
yeah but before i spend the £50 excess i wanted to see if i could do this as i have all the tools at my disposal at work so can do it, i just don't know what i am looking for
Smith2001 said:
hi
i think that my m3100 is not working so well with the radio anymore due to a few connections needing to be resoldered, at least thats what i am hoping, does anyone know of a guide to help me through it or any clues?
thanks all
Click to expand...
Click to collapse
You sure the radio is actually physically damaged?
mrvanx said:
You sure the radio is actually physically damaged?
Click to expand...
Click to collapse
Good question, it would be a pretty unusual fault and I might suspect software first unless it's had a good battering!!
Mike
well i have tried flashing many types of radios, it has the latest bootloader 2.10, IPL 1.04 and many many different rom's and each 1 exhibits the same probem, the radio will fail when i move to a stronger signal area, or to 3g from gsm, or when i try to make a call. i only think its phyiscal as a few other people have said they get the same problems as me and find after opening it and "fixing" it it works once again.
Smith2001 said:
well i have tried flashing many types of radios, it has the latest bootloader 2.10, IPL 1.04 and many many different rom's and each 1 exhibits the same probem, the radio will fail when i move to a stronger signal area, or to 3g from gsm, or when i try to make a call. i only think its phyiscal as a few other people have said they get the same problems as me and find after opening it and "fixing" it it works once again.
Click to expand...
Click to collapse
What did they fix?? and how?? There is a known issue that causes the phone to drop calls when moving in and out of 3G areas. The phone tries to swap to the "band" with the strongest signal 2 or 3G. Frequently folk report that when this happens they lose the call. The workaround here is to turn of 3g and only use GSM band. This can be done in settings or by using a "band switcher" perhaps danielherrero's one.
Mike
Hi guys, i know this is a common problem amongst some of us, there are several threads discussing the connection drops but please there must be someone out there who knows something about it.
Basically with HSDPA enabled, the connection will last a random period of time before disconnecting by itself and displaying: cannot connect for an unknown reason.
When HSDPA is turned off, only 3G is used, although this works fine, it is fairly slower.
I am on T-Mobile UK, I have phoned their technical support, we have established it is not the sim card but the phone itself and have tried a variety of steps to solve this, for example receiving band settings for WCDMA, this has not fixed the problem.
I have tried changing the username and password combinations and have tried every combination of every advanced network option. I have used the T-Mobile stock rom 1.43, official HTC ROM 1.66, duttys hg, energyROM, artemis 5.0 and artemis 5.5 (would recommend btw) using MTTY before every flash, and every single different radio combination.
Myself, and many people here would be very grateful for any help posted.
Thanks in advance
Why don't you try Settings > Connections > Advanced network > GPRS tab > change from PAP to CHAP.. and reset... or viceversa.. that helped for me..
Thanks for the post, i've tried all that i've tried all advanced settings, at most they last for a day or so but after a while the connection dropouts seem to worsen
Ok ive just gotten off the phone for the third time with the technical support
basically what they've said is that the hsdpa WILL disconnect because the mobile towers simply can't handle the traffic.
He said in his honest opinion I should disable it because it simply won't work well and there is no fix.
Taking the piss juuuuust a little bit
Mine on t-mobile uk will show H, but usually drop down to 3G. It won't give me an error when it drops down though.
It sounds like its not transferring from H to 3G.
To be honest, i was unaware t-mobile ran HSDPA till I got my HD2 (never showed on my BB).
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
For my personal experience, I have for over a month, on versions 1.48, 1.66 by HTC, artemis versions, versions of other French chefs. had no problems,
Login Exchange push 24/24 without any cuts, I solicited the network with opera I passed automatically 3g H, and since February it to completely fall with the problems that everyone encounters (lost connection for several minutes , unable to connect to 3G without hard reset)
to remove the sim chip, I try with another chip of the same operator, another chip from another operator, the problem is still there.
For several days I have also continued a Touch HD, it faces no problems, no problems in connection 24/24.
In short, impossible to challenge any operator, any base station, any sim card.
It is then that the problem come from HD2:
-Software: We all try every combination of rom and radio rom possible.
It is the hardware, maybe the chip integrated into a concern for design, manufacturing concerns on some series, may be dysfunctional due to incompatibilitée between several chips of the phone, short, HTC should look into the problem.
cgrec92 said:
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
Click to expand...
Click to collapse
correct, it never disconnects.
It will switch seemlessly between them, when using or not using.
same one it came with. O2 HD2.
ROM 1.43.206.4 (70315) WWE
RADIO 2.04.50.22_2
I've also been struggling with this problem ever since I got my HD2 three weeks ago. However it seems like only a few people experience this.
My case is exactly like cgrec92 described. I'm on a 3.5G network in Denmark (3 Mobile), the phone shows the 3G connection at all times. When things do work and I use Opera/weather/Twitter/email etc, the symbol changes to H and I know the data connection is functioning. I can be using this for a whole hour without any problems.
However, if I put the phone down for a while and then pick it up again to use one of its data services, very often it does not connect to 3.5G (or H) anymore. It will still show the 3G icon on the screen, but there's no data connection. Then I go to Connection Manager and I can see that data connection shows as Off - and after a few seconds it goes back to On by itself That does not mean the problem is solved, as the phone still fails to establish any data connection. What I need to do then is manually turn off data connection and re-enable it again, which makes the 3G symbol immediately change to H. Then everything starts working again - until the next time it stops working...
I contacted the HTC customer service and they said it might be a driver-related issue, recommended a hard reset. I did that and for a few hours I thought it solved the problem, but no, data connection still disconnects by itself.
I spoke to 3 Mobile's technical service and they told me to update my software, which I had already done previously (I'm running stock 1.66 ROM Danish). They also said they never received any such complains about the HD2.
Like cgrec92 I've also played with all kinds of network/band settings, but it did not make any difference.
***
One question: isn't the phone supposed to automatically connect via EDGE when it cannot connect via HSDPA? Because in my case it will only establish data connection via H, never EDGE.
Any advice is greatly appreciated!
My take on this FWIW
It's not the phone!
It's the radio ROM installed.
I live in an an area where T-mobile say I can't get HSDPA.
However, I know that I can. How? Because 3 network uses the same local cell and transmitter as T-mobile and their signal will rip your eyes out!!!!!!!!!
All information obtained from a good friend of mine who works for BT, who, service manage the cells for the networks.
Plus, in this location, the cell traffic is then handled by BTs digiatal backbone which takes it who knows where after that.
So I have a very isolated situation in which I know there is a decent HSDPA signal, but I have had trouble with drop outs on my two previous phones (Nokis 5800 and HTC Touch Diamond 2) and originally on my two T-mobile mobile broadband feeds using Huawei E220 cell network modems.
All fixed when I finally found the right Radio and flashed it on the phones and unlocked and flashed the latest modem firmware.
My broadband connections are always on and never drop out and my HSDPA signal on my HD2 is through the roof!
To further emphasise the point all the equipment is used (when home based) behind solar glass which is notorious for blocking mobile phone signals.
Land on the best one and you will get incresed battery life as well.
Bottom line is try the latest radios (2.08.50.08_02 in my case) and I think you may be surprised at the results.
Current result of speed test 09.31 hours
ADSLSPEED.COM | Speed Test
3 minutes later
ADSLSPEED.COM | Speed Test
I have the same problem with the connection dropping. What I did to make it work was to disable HDSPA and putting GPRS to CHAP instead of PAP, and so far I have no problems at all
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
DORMIU said:
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
Click to expand...
Click to collapse
Erm!
It's your radio!
But, I think I did say that in a previous post.
You had a helpful fellow who sent you updated settings?
And he thought that was going to fix your problem?
That was helpful!
It's your radio!
The technicalities are beyond a customer assistant at the end of a phone. They work from a script.
I'll send you the settings.
Have you done this?
Have you done that ?
Never heard of anyone else with your problem!
It's your radio!
T-mobile uses PAP protocol (at least they do here in the UK) and it's a handshake protocol so changing that won't really do anything to the signal definition.
You have it or you don't.
It's your radio!
There is no "production fault".
You are not "lucky" or "unlucky".
You are in an area where you will suffer from this because of the ???????
THE RADIO!
I think I have made my point.
If it turns out that you don't have a radio issue then please feel free to admonish me.
Until then----------
It's your radio!
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Yes, I was about to mention something similar. I haven't tried combining different ROMS & Radios myself, but I know people like cgrec92 who have with no good results.
And if it is the radio, then every 3 Denmark user like me would be experiencing the same problem, correct? I don't think that's the case. Actually when you read the forums you will find users from different countries with this problem, and they/we are not the only ones with a certain combination of ROM/Radio.
So yes, by disabling HDSPA I finally managed to have a stable data connection (but no 3.5G, obviously). At this point no one seems to know the cause of this issue, but I suppose it's naive to expect a future ROM to solve it, after all it's not a widespread problem. Is HTC even working on it? Are we sure it's not our devices that are faulty?
I honestly have no idea, but I cannot just accept this problem and live with it after all the money I put into this phone. That's why I brought up the possibility of having it exchanged for a brand new one in hopes that it will not have this problem.
Any ideas?
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
I referred to my radio in my previous post -20.08.50.08_02.
My OS ROM is Leo Lite 3.
Connection setup used and no further settings.
My explanation for this is the fringe nature of the received signal.
The radio its constantly 'hunting' for a signal and the radio software has difficulty in locking on.
BTW OS ROM and settings ready don't affect the efficiency of the radio signal.
MidnightDraven said:
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
Click to expand...
Click to collapse
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the same ROM & Radio as us and in the same network. And yet they do not experience this problem.
Ive have similar issues but it depends where i am it appears that some towers its ok where others its not!
mo
DORMIU said:
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the
same ROM & Radio as us and in the same
network. And yet they do not experience this problem.
Click to expand...
Click to collapse
The radio differentiates between all the different levels and types of signal and it depends on how exact it interprets the signal. They are supposedly optimized before release and then re optimized with each newly released version. Network operators then have their own network parameters and again the radio has to accommodate this as well. One radio will never satisfy all these criteria and some of you will be in the wrong place at the wrong time on the wrong network with the least effective radio.
I can assure you that I most certainly do understand the problem and that is why, in my own case, I have resolved it.
I have a problem. I must have tried 10 different ROM's in the last few days and I am getting extremely frustrated.
I have an HD2 (Telstra Version) that works on the 850MHz band for HSDPA.
Everytime I am on HSDPA, the location services stop working... Weather panel, Bing, Google Maps, nothing can find my location based on cell id... GPS works fine...
When i switch the 3G off... location services work perfectly fine.
I have tried different ROM, Radio combinations, but nothing seems to work...
I have tried NRG ROM, Dutty's HG (preferred) and ML series, but to no avail.
Can anyone help me troubleshoot this problem further, or has anyone else encountered this... I would really like some help on this.
Thanks a lot.. beers/coffee on me...
Taimoor
It works!!!
Bless this forum and bless the users on it!!!
Finally i think I have a fix...
Hi guys. This seems to be a nice friendly informative thread. I too WAS having the data disconnect on my phone.
I have the 1.66 sea wwe official rom. I tried every radio from the telstra radio to the new 2.08.50.08_2 radio. To tell you the truth I didnt notice anything different between any of the radios. So I really can't say if one is better than the other. But I started changing settings.
If you are in a 3G (H) 850 area I suggest this.
settings/Wireless controls/phone/band
for Network Type choose WCDMA
for Band Frequency choose the third setting. On Telstra rom it will be GSM(1900)+UMTS(850) and on any other rom it will be GSM(1900+850) and select done.
Now this should stop most of that switching you see in the taskbar of your phone. But this isnt actually what is causing the freezing. It has to do with your sms messaging I believe. I went 2 weeks resetting my phone twice a day. Then I went here.
settings/menu/all settings/connections/advanced network/sms service
Right now GSM is working for me. 4 days and no internet freezing. I believe your incoming email might be coming in by sms also. Notice you only get a few lines and have to download the rest using data to see the whole email.
Others on the forum have turned off email and their phones quit freezing. So if GSM doesnt work for you try GPRS and so on. This is only my opinion but I have been very happy for the last 4 days. Thanks for letting me share this info.
If anyone is interested I have made a cab file which is un-installable that will change the Band Frequency menu to the menu from the Telstra rom. It is mostly cosmetic but at least you will know what bands you are selecting. Use at your own risk of course. I have installed, tested, and uninstalled it myself. No issues.
For the last 4 days with these settings I only see 3G while phone is setting idle. As soon as I connect to the internet it switches to H. I am very happy with my phone now. Thanks matthewf01 for starting this thread. I should have came here sooner.
Click to expand...
Click to collapse
Works with location services as well....
http://forum.xda-developers.com/showthread.php?t=633404&highlight=9193&page=3
First, as you can assume, i have the HTC Hero...since i was not satisfied with the 1.5 version ( android ) i updated it to 2.1 ( Eclair version )..now the problem is that when i add the APN settings, it starts the 3G network and i don't have any option to "close" it...on the 1.5 version i had a the Wifi, Bluetooth and i think Data connection, but now only the Wifi, Bluetooth... so in a summary, i can open and close the wifi and bluetooth but i can't regulate the 3G network, when i set it, it starts and there is no way to turn it off...
So does anyone has an idea how to solve this?
Thanks in advance
How about when you hold the power button, do you get the "Mobile Network" option to select there?
ddotpatel said:
How about when you hold the power button, do you get the "Mobile Network" option to select there?
Click to expand...
Click to collapse
No, just the silent option, airplane, reboot or turn off...
The irony is that when i turn Wifi on, the 3G also turns on...but when i close the wifi the 3G still works...
It seems i have the Nexus One software on my Hero, i received a mail from google, welcome to the world of Nexus one... OMG...
wkulen said:
It seems i have the Nexus One software on my Hero, i received a mail from google, welcome to the world of Nexus one... OMG...
Click to expand...
Click to collapse
What ROM are you using?
ddotpatel said:
What ROM are you using?
Click to expand...
Click to collapse
Android 2.1, VanillaEclair 1.3
wkulen said:
Android 2.1, VanillaEclair 1.3
Click to expand...
Click to collapse
Maybe ask in that thread.
Or flash a diff ROM and see if you still have the same issue.
ddotpatel said:
Maybe ask in that thread.
Or flash a diff ROM and see if you still have the same issue.
Click to expand...
Click to collapse
I will flash an other ROM, do you have any suggestions, which one is the fastest and most stable?
wkulen said:
I will flash an other ROM, do you have any suggestions, which one is the fastest and most stable?
Click to expand...
Click to collapse
Im using MCR3.2. (Link in my signature). Fast and stable,... No issues whatsoever. But it is still only an Android 1.5 ROM. I'm planning on adding the 768mhz overclock kernal to it tonight, hopefully will fly like a Legend then.
Ooops,... Sorry
You not the only one with this puzzling problem wkulen! Same rom as you, and it seems I can't close 3g even with that APNdroid is set to be off! It looks like it still using data from 3g - hope not otherwise it could be a costly mistake!
i've got the opposite problem...
ROM: current official...
My 3g or data internet connection sometimes doesn't turn on when I switch off the wifi. But it happens most of the time, but not all the time. What I normally do everytime is to go to Settings/Wireless controls/Mobile network settings/Network operators - and I "select automatically". Then my network data kicks back in. It's a hassle but I don't know what else to do.
Hey mates,
at the moment i'm in a corner of New Zealand ( :laugh: ) where i thought that there would be no data reception. I can make only phone calls. But Data is working i know that cause i used it on other places like Auckland. The interesting thing is following:
After some time (tyween ROM) my HD2 started making random restarts, so i decided to reflash my HD2 from the beginning. So if flashed back to the original Stock ROM to make a clean flash for the tytung ROM afterwards. Suddeny i had good 3g Data reception. Then i flashed the tytung ROM and again i had no data reception
So it seems there must be something with Anroid ?!
Any ideas or solutions? Anybody recognised the same
check teh apns, , i always have non working data when i install any android rom, , it seems teh defaults mess with each other. I have to delete all but two (one data one mms) and tweak the mms one to get full data/mms functionality. Ive never yet had an android rom that works out of the box for mms, and most dont work for data either (though some do, , but data only, they NEVER work for mms)
Just checked the APN settings, deleted them and configured them new as shown here under the point internet. But also before i deleted them they were correct.
It is still not working. It would also amaze me if this would help.
Cause as i said before. For example in Auckland or other cities i had no problem.
Also no in Germany. Now i am in a rural area. Never had any problems like this before.
Maybe i should try another Radio Rom??!
mokkami said:
Maybe i should try another Radio Rom??!
Click to expand...
Click to collapse
unlikely to help.
i came across this
The 2 Degrees network is new to New Zealand. To get national coverage, 2 Degrees have a roaming coverage with Vodafone, which means you use the 2 Degrees mobile towers in the main cities, and then your USB modem (or 2 Degrees phone) roams to Vodafone and uses the Vodafone network if there are no 2 Degrees towers in your area.
Click to expand...
Click to collapse
mokkami said:
For example in Auckland or other cities i had no problem.
Also no in Germany. Now i am in a rural area. Never had any problems like this before.
Click to expand...
Click to collapse
turn roaming on.
D'oh! :fingers-crossed:
You are so wonderful, thank you very much :good:
mokkami said:
D'oh! :fingers-crossed:
You are so wonderful, thank you very much :good:
Click to expand...
Click to collapse
dont tell me! tell my (future) wife!
samsamuel said:
dont tell me! tell my (future) wife!
Click to expand...
Click to collapse
You want it by mail?
Or is this Thread enough :laugh:
huh, she'd think it was a setup anyway.
samsamuel said:
huh, she'd think it was a setup anyway.
Click to expand...
Click to collapse
If it is really this hopeless then buy her an HD2 :laugh: