Broken touch screen cant enter security code to backup - HD2 General

hi, Please help me i dropped my hd2 and broke the touch screen is there anyway i can backup my phone as i had security code enabled and it wont let me enter it?? insurance company have agreed to fix it just need to post it to them but would like a back up first,
Thanks in advance
Ben Ralph

I don't know if this will work, but try MyMobiler (http://www.mymobiler.com/) and see if you can get it running without unlocking your phone.
It needs to install something on your device, and I can't remember if it requires any user interaction, and I don't know if it will do it whilst the phone is locked.
It basically gives you control over your mobile from your PC, so you can use the mouse to enter the PIN.
Hope this helps!
Edit:
You'll need ActiveSync (or later windows equivalent) running on your PC.

when i insert usb i cant select active sync its on disk drive

I thought sometimes if you leave the phone once the usb cable is plugged in, it automatically goes to active sync?
(also what insturance plan are you on, just out of interest)

no on mine i think it selects disk drive
natwest advantage gold free with my bank account

benralph said:
when i insert usb i cant select active sync its on disk drive
Click to expand...
Click to collapse
Ahh - don't know what you could do then. You'd need it on ActiveSync to control it from anything other than the screen! I guess you're gonna lose whatever's on there
[★] said:
I thought sometimes if you leave the phone once the usb cable is plugged in, it automatically goes to active sync?
Click to expand...
Click to collapse
Nah - it defaults to whatever you last used, which was obviously USB drive in this case.

thanks for your help guys just wanted to check before i sent it off hopefully most of its backed up on microsoft my phone

going to post at 550pm unless someone can help back up

john is right, the default is ActiveSync the FIRST time you connect, but after that it defaults to the last option used, but if last was USB Drive and you remove the SD Card it will default to ActiveSync again, this is a first step but I'm afraid you still won't be able to install Mobiler (a fantastic app I discovered 1 hour ago by the way!) as it has to install on the phone and you won't be able to click OK to install at the prompt. But you may be able to Backup files on your PC using activesync, so it worth a try!

Another bit of advice that won't help you immediately, but for future reference, I would highly recommend getting Microsoft MyPhone installed. I've got it backing up contacts, emails, text, photos etc. every night whilst I sleep. It really does help when starting from scratch, after flashing ROMs or hard resets.

right removed sim card,
removed mem card,
soft reset
phone said to many incorect pin entered enter a1b2c3 or emergency number
inserted usb
conected to active sync
easywan remote support let me use my phone!!
Well Happpy
Thanks guys

benralph said:
right removed sim card,
removed mem card,
soft reset
phone said to many incorect pin entered enter a1b2c3 or emergency number
inserted usb
conected to active sync
easywan remote support let me use my phone!!
Well Happpy
Thanks guys
Click to expand...
Click to collapse
Nice one mate.
Good to know there's a way round that problem. I'm sure you won't be the last

Related

Mail Boxes in JasJar keep disappearing?

I have a JasJar and when I switch sims the mailboxes keep disappearing. I still see them in the TODAY screen but when I try to select them they are nowhere to be found. I also try to manually go to messaging but they are missing from there too. I keep creating new boxes and they are starting to number up Yahoo1, Yahoo2 etc.
Help Me.
Thanks.
Yeah i have experienced the same thing, whats seems to work for me is making sure you close down all apps before a soft reset or sim card change, go to start settings system memory running program list and stop all
This works for me every time now and i no longer have to set up my mail accounts
All you need to do is to turn off your device off for a while (a couple of seconds will do) before you reset.
It's because WM5 caches data to speed up the device a bit, and if you reset your device before it gets a chance to permanently write the data, it gets lost.
Best thing is to shut off before you do a reset, in case you lose data.
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone
bosjo said:
Well I sent mine to service, switched the mainboard and i can soft reset at anytime now, never looses any data any more.
Same Rom and config but the problem is completly gone
Click to expand...
Click to collapse
Which Universal device did you have exactly?
I have a Qtek 9000 that seems to be forgetting its authentications and I can't figure it out. Nothing else seems to be wrong with it which leads me to think it HAS to be a software issue, but I can't pin it down!
The only weird things I'm experiencing: Bluetooth devices lose pairing (device redetects them and asks for PIN), Wi-Fi access points get wiped clean (get prompted for WPA keys), and infrequently the Exchange Server password in ActiveSync and the GPRS login information to Cingular are asked even when "Save password" is set.
Qtek 9000 from Dangaard Norway
Min wiped Email settings, Wlan, and some GPRS settings
Don't know about BT, dident use it before i sent it back.
Thanks Bosjo, I was beginning to think I was the only one, or that it was a software issue.
I believe it's related to the fact that the IMEI temporarily disappears from the phone, so it loses authentication of itself and therefore the devices or credentials its encrypted with.
I posted full details here http://www.howardforums.com/showthread.php?t=797931 and will likely be shipping it back to the supplier tomorrow for replacement.
That's true, I totally forgot about the Imei disapering.
It also failed to display the radio version.
I know for sure that they actually switched the mainboard cause I have a different MAC adress, haven't checked the Imei number though.
It's a bit funny that this is a hardware error, one would think that it should forgett all settings then and not just pieces off it
Got the same problem. Im seeing my mail account on the today screen but can't access it, if i search for the e-mail's i can find them but can't access them. Anyone find a workaround or where can i delete my mail account i had before it dissapred, becuase now if i try to add the mail account again with the same name as last time it says that i alredy got a account but i can't edit it :/... Please help
damn, nobody found a solution for this? search thru the registry twice without a result ;/
does this happen only when you take off the battery?
another one ....
any solution for it....
regards
ady: nah when i do a soft reset
can't find it in somewhere in the registry either so don't know how i could remove this damn buggy thing :/

Touch screen not working

Help! My htc touch P3050 froze while booting and now the touch screen isn't responding. Buttons seem to work but somehow it became locked. Is there anyway to unlock it using hardware buttons alone? I haven't tried a hard reset because I need to get the contact data off first. It won't connect with active sync or my mobiler. It connects as a network but active sync can't connect to it. Any ideas how i can unlock or extract the contacts?
kwiknik said:
Help! My htc touch P3050 froze while booting and now the touch screen isn't responding. Buttons seem to work but somehow it became locked. Is there anyway to unlock it using hardware buttons alone? I haven't tried a hard reset because I need to get the contact data off first. It won't connect with active sync or my mobiler. It connects as a network but active sync can't connect to it. Any ideas how i can unlock or extract the contacts?
Click to expand...
Click to collapse
Wow Mobiler wont work either? do you connect to activesync regularly? I remember my phone wouldnt sync to activesync when i flashed over to windows mo 6.1
I had to turn off advanced networking in the connections tab. So i dunno how you would even do this without a program such as mobiler.
The only other option..though it may or may not work is if you go to sprint or verizon and you ask them to do a phone to phone transfer of contacts, but im not even sure how they would do this.
Sorry man i hope other people can respond to your issue.
Yeah I think the reason why active sync won't connect is because it is locked. When I'm in the Get Connected dialogue in Active sync it lists USB as connected but at the same time it says your device was not found. I was wondering If it might be possible to back the rom up from the bootloader to say the microsd card and extract the pim.vol file from there. But I have no idea how to do this.
This recently happened to my Vouge. Basically part of the touchscreen errored and it thought it was always being pushed in this one little area, so it wouldnt recognize any other push. Every now and then you could do something, but it would always pull to that one area.
It was a hardware failure and I had sprint fix it. I wasnt even on insurance. I just argued that it was under year warranty, and there should be no reason to pay because HTC would do it for free. At the time HTC's number wasnt working, so they didnt really have a big choice.
I just accepted that the data was gone and did a hard reset. This fixed the problem with the screen. Thanks for the help guys. Now to set up active sync immediately.
If you dont already use PIMbackup I would definatly give it a try so you dont lose your contacts and msg's next time

My phone is acting retarded.

Yes unfortunately my phone is only as good as it can be and again its only my fault for the reason why its acting like so.
I am having a hard time dealing with the freezing up that its doing when recieving MMS. Also I am bothered why everytime I try to send a picture through Text it asks me for a Username and Password. My settings are all messed up and a master reset didnt help.
US, TMobile, HD2 and its just as I got it from the store. The only thing was I intended to update it. I dont think it was succesful. How can I check if I got the proper update.
I enjoy the phone very much but I hate how it gets laggy when recieving messages and I want the original connection settings. As of now I cannot back up my data since I dont have my cable. I am going to the store tomorrow to purchase one. Is there somewhere or someone I can purchase it for a cheap price.
The guide in a way to see if you're on the new ROM. You might want to check the rest of the contents. Also, do not buy your cable from T-mobile. www.monoprice.com probably has them for a dollar or two.
When your phone first boots up, you'll see text in the bottom left corner. The first one is your radio version, and the third one is your ROM.
Mine, a stock phone that came with the newer radio and rom reads:
R 2.10.50.26
G 15.39.50.70u
D 2.13.9063 8g
You can also go into Manilla Settings in the Start Menu, then scroll down to About Phone, then Software Information.
As for the data cable, you state you didn't have one. How are you keeping your phone charged? They are the same cable. That aside, all you're looking for is a Micro USB cable. Certainly do not buy from tmobile. Radio Shack or somewhere online or local sell them for 5 bux or less.
Well, I have a Micro USB Cable that didnt come with the phone. Basically I plug it into my labtop or any usb outlet and my phone charges. Unfortunately I think this cable is a only a power option and not a data transfer. It never is detected with the cable. When I used to use my old cable it would detect fine and also I could use it for internet sharing. This cable is not detected by any computer.
Although I carry my laptop to work with me and hold on to it dearly. Other than that I will be ordering a new cable. As for a stock phone and being on the same rom I just checked and we are.
It seems I have started using swpe now and messaging is worse.
Swype will give you a 10 second delay before you can start in MMS for some reason. There have been a lot of MMS issues addressed, but I'm not sure if that is one of them. I just live with it. Works flawless with email.
As for the cable, maybe you've got some settings turned off in your phone. If you go to Settings, down to Other (Misc), USB to PC, what are your settings? Active Sync? Is the 'ask me first' box unchecked? If active Sync is selected, do you have active sync installed on the pc you have it plugged into? Good idea to do so if not. I find data tasks MUCH easier through active sync than the Disk Drive option.
Other than that, I would assume any micro usb cable would work, as I've used many many different ones, especially if you're getting power. I'm no expert however.

Can't connect to PC via USB?

I don't see an option to set this as a media device when I plug it in to my computer. It shows up and is recognized as SAMSUNG Android ADB Interface but that's it. Am I missing something?
No MTP whatsoever
Same exact problem here
Mibuix0r said:
I don't see an option to set this as a media device when I plug it in to my computer. It shows up and is recognized as SAMSUNG Android ADB Interface but that's it. Am I missing something?
No MTP whatsoever
Click to expand...
Click to collapse
I just bought the Developer version of the Note 4. I'm using the USB cord that it came with. I've tried connecting it to two different computers. My Note 2 connects to both PCs fine using the same USB cable. I also have "Samsung ADB" showing up in device manager when I connect it. I also can't connect it to Kies 3. Tried using Kies to load drivers, uninstalled drivers many times and reloaded. USB debug is checked. Not sure what I'm missing either?
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Thank You!
zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Thank you sooooo much! That did it!! Fixed!! I used this one ##366633# the other number wouldn't work for me. I tried so many "Hidden Menu" numbers last night but none would work. I even read a post that said these numbers won't work on Verizon phones. Since I couldn't get any to work myself, I believed it. I almost ignored your post thinking it was another solution for someone on a different network than mine. Unbelievable...I tried so many different crazy solutions but nothing would work. I was ready to wipe my phone and start over but when I woke this morning I decided to check and see if anyone had updated this thread....low and behold....a christmas android angel did appear...ok maybe I'm going a bit far but I've spent 2 days on this. Just want to say thank you again. It feels so good when a problem like this is resolved
Great solution to get MTP +ADB on Note 4 N910T
zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
You are amazing brother! Thanks so much for your smart and intelligent post without which I would be be a dead person! Have spent entire day trying to find a way to get MTP mode on my phone. Million thanks for lending your help. I almost tried every other method mentioned in the above posts to get my computer to recognize the Note 4 storage but your *#0808# did it all in a second!!!
Hats off to you!!! Cheers!:good::good::good::good::good:
Not working
Kamaldev.kd said:
You are amazing brother! Thanks so much for your smart and intelligent post without which I would be be a dead person! Have spent entire day trying to find a way to get MTP mode on my phone. Million thanks for lending your help. I almost tried every other method mentioned in the above posts to get my computer to recognize the Note 4 storage but your *#0808# did it all in a second!!!
Hats off to you!!! Cheers!:good::good::good::good::good:
Click to expand...
Click to collapse
Team,
I tried with both the codes, though *#0808# gives the option to select the second mode(MTP + ADB).
Rebooted device, still the same.
Please help
@sumitsancheti
Hello
Settings/Developer Options (Make sure that Developer Options are turned on).
Then check Stay Awake and USB Debugging mode and rebot your phone.
Computer won't recognize my Note 4
So I have plugged in my Galaxy Note 4 via a normal USB-microUSB cable, and nothing happens. It starts to charge, but none of the 3 computers I tried would recognize it. Not as a media device, nothing. This is extremely irritating since I HAVE done this before with THIS phone. It connected to my old Alienware laptop with zero problems. The only difference between then and now is that I was in South Korea, and now I'm not. This is a Korean phone, but it's unlocked and has always worked like all the other Samsungs I've ever had. But my US computers just WILL NOT recognize it. I tried the ##366633# thing and it said USSD code running, then 'The entered values are outside the valid range. Check the values and try again.' Beginning to lose my temper over here....SIGH. Any help?
I have the same problem, tried three computers and none recognize it. I tried the *#0808# method too, it changes the usb debugging checkbox to checked but the whole setting is still greyed out. When connecting to the computers the phone starts charging but nothing else happens. I installed the usb drivers from samsungs site too, but it did not help.
Is there any way to get usb mass storage mode??
Has anyone had any luck getting this working? I'm having the same problem! I have tried entering all of those codes mentioned above, have rebooted the phone and am not even sure what to do anymore. I really don't want to do a factory reset to my phone, but I'm running out of ideas and there doesn't seem to be any fixes out there that work for me. Please help!
I tried dialing the ##366633# but it didn't work. I kept on getting an error saying something like unknown MMI.
This is what I did and mass storage worked fine. I don't know if it'll work for everyone's Note 4 since I'm still a beginner at android.
If you haven't, first download and install the Samsung USB drivers to your PC: http://www.samsung.com/us/support/owners/product/SM-N910AZKEATT?CID=AFL-hq-mul-0813-11000946#
Then go into the Developer Options setting of the Note4 and select "USB Debugging" and "Allow mock locations". Then restart the Note 4 and go to a home screen. Then connect your Note4 to the PC via USB. After the PC sees and establishes a connection, you will see the drive: SAMSUNG-SM-N910A (I have an ATT variant). And clicking on it will display one drive for your phone and one drive for your sd card... if you have an SD card inserted. Works as mass storage.
I got the idea here: https://www.youtube.com/watch?v=GnQ9uxNogeI
Can't connect my galaxy note 4 (SM-N910T) to my computer
I have try everything and nothing works, new cable, new battery, reset to factory mode, reboot, all the *#0808#, ##366633#, change the usb port for an original one and still nothing. when I plug the phone in the charging mode on the phone goes on but is not recognized by kies on my mac air, and using the same cable I plug in my note 3 and is recognized immediately that means the problem is on the phone, I also notice that when I plug it in to the fast charger is taking too long to charge as long as 6 hours for a full charge. Running out of options! PLEASE HELP.
All this happened after an upgrade use to work just fine before the update.
chicho777 said:
Can't connect my galaxy note 4 (SM-N910T) to my computer
I have try everything and nothing works, new cable, new battery, reset to factory mode, reboot, all the *#0808#, ##366633#, change the usb port for an original one and still nothing. when I plug the phone in the charging mode on the phone goes on but is not recognized by kies on my mac air, and using the same cable I plug in my note 3 and is recognized immediately that means the problem is on the phone, I also notice that when I plug it in to the fast charger is taking too long to charge as long as 6 hours for a full charge. Running out of options! PLEASE HELP.
All this happened after an upgrade use to work just fine before the update.
Click to expand...
Click to collapse
Sounds like a problem with the usb port of the phone.
note 4 not connecting to usb solved
Just format the SD card ..
Cheeers..
I was trying to connect my galaxy note 4 but it won't show on my computer so I decided to follow your instructions. I tried the first code ##366633# and it did not work so I tried the second one *#0808# and it did work. now I can see my note 4 on my computer which I can download files. thanks a lot.
zsnh_khy said:
Maybe you change the mode.
you can try dial *#0808# then choose the second mode(MTP + ADB).
if you can not enter into that *#0808#,you can try an other method, input ##366633# then choose (DM mode disable).
hope that will help you!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Man! you are a life saver.... Thank you so much! :good: :highfive:
When I dial either of those two numbers I open my phone dialer and hit call and the phone starts dialing and then I get a "Welcome to verizon wireless.." message Am I doing something wrong?
Thanks this is so frustrating and I just bought this phone off swappa and I want to send it back if the usb port is bad.
NativeGuyOKC said:
Has anyone had any luck getting this working? I'm having the same problem! I have tried entering all of those codes mentioned above, have rebooted the phone and am not even sure what to do anymore. I really don't want to do a factory reset to my phone, but I'm running out of ideas and there doesn't seem to be any fixes out there that work for me. Please help!
Click to expand...
Click to collapse
This is an old thread but Im having the same issue, did a factory reset and it is still not working, Tried all above remedies to no avail. I have synced this very phone to this same macbook pro prior to the 5.1.1. update so it must be that as other handsets I have are recognized by this mac. So I am really pissed off now. My Samsung sdhc has gone bad after a year of no problems and no I cant transfer data. Tmo note 4 stock.
You guys are the best
had the same problem, just used the code and it worked for me, thank you so much:laugh::laugh::laugh::laugh::laugh::laugh:

[Q] Broke my S4 Screen, its blank now. How can I transfer things to new phone?

Hello,,,
I recently broke my Galaxy S4 screen and its not responsive anymore. It doesn't work and doesnt show anything. Blank screen.
I bought a new Oneplus One and I want to transfer all my data from my old phone. Contacts were 30% saved to the device and 20% were to my sim card and the rest were on my Samsung account. I dont have an SD card so everything is on the internal storage for my phone.
I also would like to transfer my apps cache data.. like whatsapp's groups and contact's chat history.
I never hooked my phone up to my PC so my PC doesnt recognize it when I connect it. I dont really want to fix my screen for 100$ in order to transfer all my stuff to my new phone I also cannot unlock my screen cause It doesnt work, I do know the pattern though. just saying
pls help
Only way is to connect to pc
Look in the android section, there's a thread for controlling phones with broken screens via PC
DSA said:
Only way is to connect to pc
Look in the android section, there's a thread for controlling phones with broken screens via PC
Click to expand...
Click to collapse
Could you please link me the section or the thread? I don't really know my way around here in this website..
Thanks for the response!
http://forum.xda-developers.com/android

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