Have a TMo Family Plan? - Nexus One General

I just spoke to a TMo representative and I got excellent news. When purchasing the Nexus One, it immediately comes with the Even More Plan, as we all know. HOWEVER, once you get the phone and activate it, TMo can then move you to a different plan.
For instance: I would move from the Individual Even More, etc. plan to an Even More for Families plan that will cost the same as my current plan. The single plan option is just a way of streamlining the transaction for Google. TMo can work with you once you're established. The one catch is that if you have a MyFaves or anything older than the current Even More plans, you will have to move to an Even More plan.
I'm still not happy with Google, but TMo is working with the customers to make life easier. Hope this helps!
nspbass

wait, i just ordered mine for full price because i am part of my parents family plan...
now you are saying that i could setup the new contract and get the phone for 180 and then just get moved BACK onto my parents family plan? (obviously after i got off their family plan and did my own thing)
your explanation was a little vague, if you could explain in detail what your circumstances were and what exactly you did (to get moved)....

Related

T-Mobile - Nexus One - Family plan customers petition

Well I'm one of those people, id personally like this to change because its like slap in face to people with families and hell ive been customer for 4 years.
Check it out and sign it if you agree.
petition
http://www.petitiononline.com/nexusone/
Engadet
http://www.engadget.com/2010/01/06/subsidized-nexus-one-pricing-not-available-to-existing-t-mobile/
Google Forum complaints
http://www.google.ru/support/forum/...a8&hl=en&fid=3c0fd3870ec370a800047c7f82ebdf02
Google's Stock droped 2.5% at release
http://www.google.com/finance?client=ob&q=NASDAQ:GOOG
Have you, by chance, checked out the new plans yet? They're pretty good, and I moved away from our MyFaves plan to an unlimited everything plan for two lines.
As for the upgrade pricing, I think the problem lies in the complexities of the family plans themselves and Google being able to interact with them. This is more like getting a phone online from Amazon than anything else, where it becomes quite difficult specifying all the options that you want. I'm getting the impression that with the simplified plans from T-Mobile, you'll see more "deals" like this in the future, and hopefully the multi-line/family plans won't be so complicated for a 3rd party like Google to pick up and interact with using a short lead time.
I am thinking I will use my upgrade for something like the BB9700 and sell it on ebay to subsidize this phone. I know it's not the preferred option, but I'm not leaving my family plan anytime soon. I might as well use the subsidy.
To complicated? Comon now you cant tell me a company with xxx$ stock price per share cant make a site capable of efficiently checking plans that are more complex then 500min plans for t mobile.
all i can say is wow
i mean ive been a T-Mobile customer for 8 or 9 years and I have a family plan. What up tmo? this is Bull**** for you most loyal customers, if it wasnt for us you wouldnt even be 3rd or 4th in the US. Wouldnt you beyond everyone else think of us first? I dont know if its just me but that just makes sence
shata said:
To complicated? Comon now you cant tell me a company with xxx$ stock price per share cant make a site capable of efficiently checking plans that are more complex then 500min plans for t mobile.
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Add my name to this petition. Also, I'm not buying the argument that it's too "complicated" to offer more than one plan and family plans. If I go to Wirefly or Amazon, or any in store 3rd party retailers, I can sign up for family plans, or upgrade existing eligible contract lines that are already on family plans. Every other example of a subsidized phone sold in the US works on a family plan. Why is it too complicated for Google?
what gets to me is im loyal tmobile customer, i tell people to get them even if sometimes there not most reliable network. Also ive owned first android phone g1, now how have mytouch both at release and now i wanted to get nexus one and i cant because i have corporate discount (military) and family plan its just unbelievable to me u know.
I just talked to tmobile again and told them i may cancel my lines with them because really what do i need tmobile now for? honestly... I was told by representative that There is not solid news yet but he thinks google will adjust things over next while to make this a little more friendly.
Also added another google support link where everyone is posting. Its in my first post edited.
Google is selling and subsidizing the phone. The stipulations on how you can get a discount seems to be theirs as well, and not TMo's. If you don't like the terms, you can always pay full price and keep using whatever plan you want. At least if you activate a new line with the Nexus, TMo will still let you upgrade your plan if you want more minutes.
Since when does anybody sell anything for what people think they're entitled to pay? I don't want to get ripped off on a Mac, so you know what? They should charge what I'm willing to pay or I won't buy one. Maybe I'll start a petition. . .
Yeah your right, But the subsidizing is ripoff to tmobiles customers... OK New customers here have ****ty plan and nice new phone, while people that have been there multiple years have corporate discount and family plan are screwed. T-mobile doesnt take responsiblity for this and blames google, But really.. Both companies are benefiting from this Tmobile is getting more customers from differenet network carriers and Google is ripping off all the current customers for 530$.
Say what you will but thats how it is, very few people that are existing customers can even get any type of discount.
Understand Google's Business Model...
Google, has you sign a contract for them, and t-mobile for the subsidy. Google does not forbid users to change the t-mobile plan (nor does tmobile), after purchase of the phone so this petition is simply an act of idiocy. Simply put, buy the phone subsidized for $180, with the plan google has set up (79.99,web+text), then call a tmobile rep and ask them to merge the line with your current family plan, and cancel the current google plan, this works 100%, you will not have to pay ETF or pay Google $350, because you are only altering the plan terms, not the contract agreement. If you desire more min or want to cancel texting, call rep and ask them to bump you to an unlimited min/1000 min plan, without texting. You will get a subsidy and your desired plan. If you think that I am lying call a tmobile rep, they will tell you to do the same thing. Many people are complaining about this because they dont understand Google's business model, they obviously realized that a preset-500min plan would not eagerly sell, so people would buy unsubsidized, but at the same time they do not put in their terms of service that you cannot manipulate plan terms with tmobile, so basically for those of you who are a little more informed, this is in no way a limitation but more of an illusion of one.
T-Mobile is not selling the phone. T-Mobile is just offering the service. You can do the above EASILY with an individual plan. It's just sad that T-Mobile has to get blamed for everyone elses screw ups. The Sidekick disaster was mostly blamed on T-Mobile and they had nothing to do with it. Just sad.
roteplex said:
Google, has you sign a contract for them, and t-mobile for the subsidy. Google does not forbid users to change the t-mobile plan (nor does tmobile), after purchase of the phone so this petition is simply an act of idiocy. Simply put, buy the phone subsidized for $180, with the plan google has set up (79.99,web+text), then call a tmobile rep and ask them to merge the line with your current family plan, and cancel the current google plan, this works 100%, you will not have to pay ETF or pay Google $350, because you are only altering the plan terms, not the contract agreement. If you desire more min or want to cancel texting, call rep and ask them to bump you to an unlimited min/1000 min plan, without texting. You will get a subsidy and your desired plan. If you think that I am lying call a tmobile rep, they will tell you to do the same thing. Many people are complaining about this because they dont understand Google's business model, they obviously realized that a preset-500min plan would not eagerly sell, so people would buy unsubsidized, but at the same time they do not put in their terms of service that you cannot manipulate plan terms with tmobile, so basically for those of you who are a little more informed, this is in no way a limitation but more of an illusion of one.
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Are you 100% sure you can merge there Plan with new activation to a old family plan, Like merging accounts?
Yes merging 2 lines into one family plan has been possible for ages, but most people just don't know of it. If you have and old family plan, with lets say 3 people(you being one of them), you buy the nexus one phone subsidized, and transfer your number, (auto-canceling your line in the family account), your family account now has 2 lines, or if you dont transfer, then simply manually terminate one line. (note if you are still in contract with tmobile on your old plan you will have to pay ETF for line cancellation.) You now have one family plan, with 2 lines and your Nexus One phone with its own line. Call Tmobile and ask them to add the Nexus One line under your old family plan and presto, you have your old family plan back, with a brand new spanking Nexus One. Again if you don't believe this, call tmobile and have them walk-you-through it.
Note once more that Google could have easily stopped this, but they didn't. So, to conclude, there are no limitations as far as plans with Nexus One (other than the data plan, standard for smartphones), anything else are mere delusions and the petitions going around are for morons, end of story. For all who complain about upgrade pricing, there were never any good prices for upgrades. ie never upgrade but start new accounts and cancel your old ones, and wait till your contract is over for a new phone, you will not regret it. You don't have to be a new customer, but you just need a new account to get the full subsidy.
I love Google and I always have. I expected nothing less from them, they are merely trying to uproot carrier dependency in America. In EU, vast numbers of people would pay $500 for a phone like the Nexus One because they know they can get a cheap ass pay-as-you go plans. And many still decide to get contracts because carriers offer real-world subsidies, phones like the TG01, can be bought through orange on a 45 dollar, 900 min, unlimited text and internet plan for FREE, check it now on orange uk. In America, you have to pay 200, for the droid, and at the same time pay $30 just for data not including expensive per min plans. The big 4 continue a monopoly in America by leading people to think that they still have large numbers of maintenance fees for their equipment, but in reality they make nearly 85% profit from hefty charges, and still want you to pay for texting when it should really be for free, because it is for them. The American cell market is in the ****, really.
It wont auto cancel the other line, through the google site. It says my family plan does not qualify.
And i cant buy nexus one on different account cause i think google checks tmobile with social numbers.
Also on engadet now added link to first post.
I am curious to get a confirmation that this method works...
I just paid for the unsub N1 because I am on a family plan. However I would have no problem sending it back and from what I understand:
1. get my line off the family plan
2. order the unsub phone with new contract
3. call tmo and have them put me back on the family plan
4. new contract for sub phone disappears and everything is back to normal and i just got a sub phone with NO change from what i had before
essentially this is a workaround to get the subsidized phone?
yes that is how this workaround can be put to use, note only your line on your old family line will have a contract agreement, and a data plan is still required so if you didnt have one before, add $30 to your plan. You can verify the method with tmobile.
well that adds a bit of flavor to my situation of having paid for an unsubsidized phone already...
shata said:
Well I'm one of those people, id personally like this to change because its like slap in face to people with families and hell ive been customer for 4 years.
Check it out and sign it if you agree.
petition
http://www.petitiononline.com/nexusone/
Engadet
http://www.engadget.com/2010/01/06/subsidized-nexus-one-pricing-not-available-to-existing-t-mobile/
Google Forum complaints
http://www.google.ru/support/forum/...a8&hl=en&fid=3c0fd3870ec370a800047c7f82ebdf02
Google's Stock droped 2.5% at release
http://www.google.com/finance?client=ob&q=NASDAQ:GOOG
Click to expand...
Click to collapse
Thanks for posting. Read & signed the petition.
This isn't T-Mobile's fault and the petition was worded towards TMO like they control Google's sales page. My comment in my signature was for TMO to pressure Google to change it's subsidized eligibility process to include customers in good standing for 22+ months (the standard upgrade eligibility period). Shouldn't matter if you're on a family plan or not. That's bull****.
I wanted to get this phone for myself and my wife, but it looks like that will have to wait for who knows how long now.
Sad -- this could have finally shut the iPhone crowd up.

WTF ????

OK, here's the deal.
I used to have a Tmo account. In fact, a family plan. My wife has a BB Pearl (bless her) and I had a BB 8900.
Sold it, scrapped the contract and dived into Android on Sprint for 99 bucks with the HTC Hero from Best Buy.
Great phone, BUT, I'm liking the look of the Nexus One, and I don't mind going back to Tmo, seeing as though.
1. They have just upgraded their 3G and it looks good.
2. Sprint have just changed their T&C's and I have confirmed I can cancel without an ETF.
Now here's where it gets odd.
I tried to order Nexus one, using my wife's residual account only to see this.
"You are not eligible to add a new line at this time.
We can only modify individual postpaid plans in your name. If you have a family, shared, FlexPay or corporate plan, you will not be able to make changes to your plan.
You can still purchase the phone without T-Mobile service."
Yeah, balls. I'm not paying 529
So I try to order one using my own name and social secutiy number and I get this
"You already have an account with the carrier. Please provide your phone number and PIN."
SO I try and I get this
"You are not eligible to add a new line at this time.
We can only modify individual postpaid plans in your name. If you have a family, shared, FlexPay or corporate plan, you will not be able to make changes to your plan.
You can still purchase the phone without T-Mobile service."
So I attempt to start from scratch using my wife social security number as she doesnt have the Tmo account in her name and I get this.
"We are currently unable to process your request for service with T-Mobile.
T-Mobile's servers are busy or unreachable.
You can try again later, or you can purchase the unlocked phone without service."
Honestly, this is complete Bull$hit.
Keep trying... the servers are loaded down quite a bit. Anyway, I had the same issue at first, and had to have my data plan and corporate discount removed by T-mobile before the Google site would allow me to upgrade my handset. I suspect there may be similar issues for you. You're better off just signing up in your wife's name though, since that's the only way to get the phone for $179. Of course, you're stuck with an Even More plan then.
Snapdragon. 3.7". 512mb ram. Awesome UI (and yes I've used sense and motoblur). Its worth $529, hell I honestly would've put down $750
Does the wife have the 500 min 49.99 plan? I think that plan is the mandatory plan for the Nexus oNE

Interested in getting Vibrant, but not eligible for upgrade, so was wondering........

Right now I really want the vibrant, but i'm not eligible for full upgrade from tmobile so i can't get the phone for 100 from costco where its on sale. Since my brother whose in a family plan with my parents is eligible, he could get me the phone since he says he's fine with his old sidekick.
So would it be as simple as him ordering the phone, giving it to me, and myself putting the sim card in, and using it right away? Also, I understand he has to get the data plan since it's required, but could he technically call tomobile to take it off and say he lost it? Because he's fine with his old sidekick and not wanting a data plan added on his bill. I would appreciate any responses thankyou.
Yes that should work fine. They may require you to add a data plan to your line though.
as for using a different line for upgrading the phone on another line, that is fine - I do this all the time (my company has over 30 lines, and most employees are still on the same phone they got in 2002)
the data plan will be an issue - technically, the price of the phone is subsidized by the data plan, so he would not be able to just cancel the data plan. if that were possible, tmobile would lose money, and that is a big NO-NO
But, I've heard from different people, that if you did report the phone lost, they would take the data plan off. Or that could go to your online t-mobile account and change what phone you have, like if you change that you have a "dumbphone". Can anyone else confirm this?
I was able to cancel the data plan here is how: Once you buy the phone and the data plan is active login at the t-mobile website and change the phone to another phone. On the left click on the line you just bought the phone on, then under the picture of the phone you just bought click on "not your phone/device" then choose a cheapo phone from the list (one that does not require an internet plan). Now you should be able to go under that accounts plan and cancel the internet. If this does not work then you would have to start begging tmobile to remove it (just explain to them the real situation and that you will add the plan to your line) usually if you have been a long time well paying customer they will help you.
Just have your brother, or whomever's name under the account, call in and ask to remove the Android data plan and put back the Sidekick plan. Of course, your brother's sim card needs to be in the sidekick at the time you request the change. If they ask for a reason, just say "I didn't like it, so I gave it to my brother." That's it. Keep it simple.
Cool, appreciate all the responses guys. I don't think my brother has the Sidekick plan, he just has the regular family plan line with no data or anything.
Okay, it's been about 2 weeks, and so I decided to call about the phone and switching the data plan. However, T-mobile would not allow my brother to switch his data plan over to my account. They won't allow him to get rid of the data charge on his account period. The only option the rep gave me was to downgrade to a sidekick plan for his account which basically cost the samee anyways. Anyone know what I should do now?
That will work, but like others said they will require you to have that data plan. So your brother will be stuck with his sidekick data plan and the data plan for the Vibrant. Unlike other phones I do not think he can use the Android data plan with his Sidekick. I have used my G1 plan with the Mytouch 3g, Cliq, HD2, and now my Vibrant. As you can see I used it with a non-adroid device (HD2) and it worked fine, but I think sidekicks are in a whole different league.
Just wait it out. How much longer is your contract. Also go to walmart instead of costco. If you go anywhere else you will get taxed on the full price of the phone when walmart only tax the cost shown. For example walmart taxes on 98.99. Whereas everyone else will tax 500.00.
Sent from my SGH-T959 using XDA App
Talk to a T-mo representative in store and ask them if you have a equipment credit line. I'm not eligible for upgrade until Nov but I have like $300 ECL. So I still got the phone at the same price of an upgrade.
Appreciate the responses guys, but right now I have the phone and it's great and everything. I even got the data plan myself. But what im trying to figure out is how to take the data plan completely off my brothers account since he technically doesnt own the phone anymore and having the plan would be useless.
I've talked to 3 different reps and each refused to take his plan off. One rep recommended to go to the store and buy a cheap "dumbphone" for like 50 bucks which takes his data plan off. It seems like my only option now and would you guys recommend that?
Well the terms are that you signed into a 2yr contract knowing there is a data plan requirement for 2 years. And now you want help getting it off? I don't think it would be appropriate to ask that here.
Sent from my SGH-T959 using XDA App

[Q] Just upgraded and got 4G unlimited?

Hi, I just upgraded my N97 to the G2 and got the HD7 free on black Friday.
I didn't have a data plan before, but when I look up my service it says I have 4g unlimited? I can't seem to find the service fee for it either.
I don't want to get a surprise at the end of the month and be hit with a $30 data plan.
Should I be worried?
The Rep told me the upgrade is only for the phone and does not affect the plan.
If I did get free 4G service then WOOT!
highly doubt it. when you upgrade, they change your data rate plan to the required one for your device. you're most likely going to get charged for it
thanks,
My brother got the HD7 and he had the 5.99 tmobile web plan, does this mean he lost his tmobile web plan forever? We he don't plan on keeping the phone and plans to go back to his Milestone.
For tmobile I know that if you upgrade a phone to a "data service required" model, YOU WILL NOT NEED A DATA SERVICE TO USE IT. They pull that bs to get more money out of you on the upgrade offer. All you need is a sim card for the phones designated provider. I know this because I handle the phones in the family plan for my family and have seen nearly every situation and outcome. Every 2 years each of us has a phone we get an upgrade for that individual line. We do not take upgrades always in turn and in the past have bought these "data plan required" phones off craigslist or ebay. They still work. If you use the data without a plan you will get charged out the ass. Luckily you can restrict yourself from doing that just incase you can't remember not to. You will also not lose the web features that are registered to your sim card. If you have the edge package (the cheaper one) and stick your sim in another phone, that phone now becomes "edge" enabled. Same goes for 3G package unless you put it in a HSPA compatible phone, then you will have the HSPA capabilities. Kinda nice that they aren't charging a jacked up fee for their new data service, but my connection locally sucks for it anyways so go figure.
One other rule about tmobile that I like is that they grandfather you on certain things. For example, I pay a flat $55 monthly for unlimited minutes/texts/data and they no longer have this plan available but since I've had it for the last few years, I am an exception to any plans they have now and that makes me a happier camper.
Thanks
so should I call the rep at the store back and tell him to remove the 4g unlimited?
I never had a data plan before the update, but my bro had the 5.99 plan.
or should i switch to a dumb phone and remove it myself?
thanks
You will NOT be able to keep the phone if you want to cancel the data plan. Tmobile requires the data plan as a part of the deal on the upgrade. I have a hard time believing this wasn't made abundantly clear to you before you upgraded.
Sent from my HTC Vision
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
Ray_jai said:
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
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Ray as much as I would like to say woohooo for you, it is a well know problem with T-Mo Reps...They hay no clue what they are talking about! I would check your online account in the next few days, but you may not see it until your new billing cycle. These folks really suck at getting their fact straight!
Anyway, i hope that ou do get what you wanted, and keep us posted on the long term outcome.!
I find that no one ever knows what they are doing. I upgraded to the G2 and was very happy until the website said that another data plan was added to our contract for 30 a month. I've had a data plan for quite a while and it was 25 a month. When we called Tmo, they said I had to have that data plan on top of my old one to keep the phone. They were obviously mistaken but refused to do any of the leg work to get it fixed. I had to make calls to Best Buy and Tmo many times to make sure that it was fixed. Sorry for the rant, I just find it hard to believe that anyone has gone through this process smoothly when it has been a huge pain in the ass every time I have upgraded a phone.
I checked online and i saw the $30 data plan. I knew it wasn't going to be free, but oh well.
Do you guys know if i could change it to the $15 data plan?
thanks
I would recomend to anyone getting phones on contract.... buy the phone outright and all the plans become cheaper. Once gou have a contract you loose all your bargining chips. If i have a problem with my service i can call them up and say fix this or i cancel. They will quickly transfer me to a level whatever rep that has the power to change anything oon my plan to keep me happy. Just an fyi if you dont have the cash to buy the phone tmo has a plan that you pay them 20 a month till it paid off no interest. Even going that route monthly rate is still less then being on contract.
Sent from my HTC Vision using XDA App
Reps will generally tell you whatever they can to make a sale. The rep outright lied to you when he said it wouldn't require a data plan.you should've asked for it in writing.
All subsidized smartphones require a compatible data plan (except the Nokia Nuron) for the life of the contract.
He didn't say I didn't need data, he just said he wouldn't add or change anything. He just never mentioned I will need a data plan.
looks like my bro won't be getting his 5.99 tzone plan back.
Does forcing us to get a data plan go under that net neutrality thing?
Ray_jai said:
He didn't say I didn't need data, he just said he wouldn't add or change anything.
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Well, I guess he didn't really lie then... the computer did it automatically.
Seriously though, he probably assumed you already had a data plan due to having an N97 smartphone.
Does forcing us to get a data plan go under that net neutrality thing?
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Not a chance. It's a term stipulated by the contract in order for you to get the discounted price. All spelled out in the terms and conditions paper you sign.
On the G2, you can just use the "My Account" app, "Plan and Services" tab - it will show you up to the minute info regarding your plan, details, and monthly costs. Nothing is free, but TMo is as close as you can get in the US.
What happen is for some reason when upgrading 2 lines only the first one gets the "unlimited 4g" I ran into this problem a few days ago. The system doesn't automatically add the web on the second device(the "free" one) So the customer leaves the store with out the internet of the second device. Now unless he went into your account and changed the tzone package then you should be fine. But in the case that he did just call customer care and have them put the old feature on. They will be reluctant to do so and say that it doesnt exist anymore but they keep all of the plans in the system. Reps just dont like to go into the system and find the package. Hope this helps.

AT&T Bargining

So I'm interested in the Motorola Atrix 4G from AT&T but their plans are expensive. I can get the almost the same plan from T-Mobile for $15 less a month though I don't like their Android phones.
Nation 450 w/Rollover® Minutes - $39.99
DataPlus 200MB for HSPA+/4G Smartphones - $15.00
Unlimited Messaging with Mobile to Any Mobile Calling - $20.00
Comes out to $75 a month, T-Mobile has basically the same plan here for only $60 a month. I already have my home phone and my TV through AT&T and have been a customer with them for almost 5 years. Would AT&T discount me at all for having, home, cell, and TV with them? Also would they compete with Costco for the price of the phone ($200 at AT&T, $120 at Costco).
Thanks to everyone for the help!
from my experience with att that would be a no. however can always give it a shot. talk to sales not customer service though.
i had an at&t store tell me the other day they wldnt sell a smartphone off contract it really varies from one person to the next at at&t u can ask one person and they will say no move over 2 feet to the next person and they say yes so good luck just ask more than one person at at&t likely to get a yes
Don't get your hopes up. It isn't likely. I am a 20+ year customer, and the person on the other end just humphs at that. No, they don't care about customer loyalty at all. I went for a captivate in nov and wanted to stick with my unlimited plan. No way, forced me to take the plan( without telling me). I backed out, gave them the phone back, and reverted to my old plan. They would not give me the old unlimited plan back, and at that time only thing they were doing was the 2gb max + $10 for the next gig for overage. I told them to forget it, I was gonna switch to a competitor and they said ok. I thought that was real crappy. My phone was hurting and I needed to move, so I went with the Atrix last week. I regret my decision already, and can't give them the phone back without a 35% restock fee, per the in store salesrep.
Plus keep in mind that they deny throttling service on non-Iphone "4g". Liars.
It varies on who you talk to IMHO. You might get lucky with a CS rep if you tell them you already have service with AT&T. Like I said YMMV. Good luck
Hello. I just felt the need to respond to this. I am a market manager for an authorized retailer of AT&T. I have five stores under my guidance. Yes, you can receive a discount because you have your home services with AT&T. To be quite honest though, it is not a steep discount, but it is a discount. If you combine the wireless and home services on the same bill, you will get a discount of $5 off each service. Also, depending on who you work for, you may be eligible for a discount as well off your rate plan, data plan and texting. For example...Bank of America employees receive 15% off of the primary line's rate plan, texting and data.
As for the cost of the phone, unfortunately no, the store you are dealing with will not match the $120 price for the Atrix. What I will caution you on is when dealing with purchasing a device outside of an AT&T store or the att.com site, you may (and I say may) end up with some weird things happening to your account. Also, be careful there is no fine print. For example...if you buy an AT&T phone on amazon.com and it is only an individual line...if you decide later you need a second line and try to do a family plan, well that doesn't fly with amazon.com. They will charge you an early termination fee because you got the phone at a much lower price through amazon.com then you would have at a store. Strange I know, but that's why I always give people this anology...would you go to a cell phone store to buy a car??? Then why go to somewhere that does not specialize in cellphones to buy one??? Just experience talking in this matter.
I will chime in on this post as well. The person you dealt with that took away your unlimited data was dead wrong. All the reps that work for me will tell you and have done it...if someone has unlimited data prior to the change last year and does an upgrade, there is the option to keep it. I take that as poor training from that reps manager. When we are going through our system to complete the upgrade, it will automatically try to change the unlimited $30 data to the 2gb $25 data. However, the rep has to hit "modify features" button and it gives them all the data plans. If the current plan has unlimited data, the unlimited data option appears. If the current plan does not have unlimited data, the option will not be present.
I'm glad to be a college student. My bill is like 83 dollars with tax and all now with the student discount they have. Its basically 15% off of the monthly bill.
it's really swell that the reps say no it would not happen with them, I appreciate that you feel that way, so did the people I dealt as they really tried to put the unlimited plan back. It wasn't them, it was corporate crap. None of them could get it to come back up as an "option" when returning the phone and asking to be put back just like i was before the transaction. I talked to two reps online and then one at the B&M store. They were all miffed also, but the fact of the matter is AT&T burned me, and 20+ years didn't mean sqwat. I have to stop now, or I'll start with them crippling capabilities on the phone, or throttling data when you exceed their threshold, or...

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