Hi,
I bought my TyTN 6 months ago. I upgraded it to WM 6 from HTC update and and few weeks later during wirting a text message my screen went white and I couldn't do nothing. I restarted it after 15 minutes and I discovered that all data is gone. I got plain OS.
From that time the situation was accuring again, but after few seconds it was working ok and white screen was disapearing. I was using different OS versions, as well as Shap's form 3.54 up to 4.31 but it on every the situation become the same.
I contacted with HTC but still i didn't get any reply. Any idea what the problem could be? Is it the screen? Please help...
KaPeer
It's probably flex cable problem. There's been a few issues this type.
hmotwr said:
It's probably flex cable problem. There's been a few issues this type.
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Do You know is it possible to fix it and if YES how to do this?
im having the same problem with my softbank xo1ht. if i hard reset screen returns but after about 15-30 mins screen fades to white and i cant see anything or use any function??? please advise
My screen was going white like for almost a week (coincidentally after going through airport security xray). I called for a warranty replacement and wouldn't you know it, after I called I have yet to see the white screen on the old one.
Are your hard buttons (d-pad, answer, hang up, mail, IE) failing as well? Try pushing down on your device right under the bottom right of the screen and see if it'll turn white.. or put it in standbay and press down above your d-pad and then take it out of standby and see if that fixes it..
your probably running into a hardware problem which is discussed here:
http://forum.xda-developers.com/showthread.php?t=321163&highlight=white+screen
When my screen goes into standby mode / I press the off button and then I want to use my phone again it takes a few seconds after pressing the home button before I can swipe to unlock or enter a unlock pattern.
Is this the case for everyone else? It's really annoying... nothing even registers on the screen for a few seconds.
same with my previous HTC Magic, it took 2 seconds
with this one 1 second =( a bit annoying. but oh well.
I'm using Screen unlock pattern, the time i press the home button the screen show instantly or at most less than a second.
MAJED.y said:
I'm using Screen unlock pattern, the time i press the home button the screen show instantly or at most less than a second.
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the screen shows instantly, but it doesn't register the touch for me. I have taken some videos of it I'll try and upload later.
I should note that it doesn't do this all the time, at this minute, I'm using unlock pattern and it works fine, but a few hours ago, it wasn't. I wonder if any apps can be causing this??
rodh257 said:
the screen shows instantly, but it doesn't register the touch for me. I have taken some videos of it I'll try and upload later.
I should note that it doesn't do this all the time, at this minute, I'm using unlock pattern and it works fine, but a few hours ago, it wasn't. I wonder if any apps can be causing this??
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could be, or could be cpu was idle too long, or live wallpaper. etc...
rodh257 said:
the screen shows instantly, but it doesn't register the touch for me. I have taken some videos of it I'll try and upload later.
I should note that it doesn't do this all the time, at this minute, I'm using unlock pattern and it works fine, but a few hours ago, it wasn't. I wonder if any apps can be causing this??
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i can 2nd than, after finish charging it and boot up again now take 1 to 1.5 sec for the screen to show up!!!.then the touch register normal with no delay.
Thanks for your replies,
I've recorded a couple of videos (one a couple of days ago, one today) of the problem. Yesterday my phone was perfect! No sluggishness, no delay in unlock, battery life lasted from 4am to 6pm (double what it has been).
Now today its stuffed again. I left the battery off charge from 11pm last night (was freshly charged then) and it had run out by 8.30 this morning (all it was doing was sitting there! I wasn't even awake). And my swipe to unlock is slow, sometimes i just can't use my phone for a few minutes as it won't let me unlock it/ turn screen on.
I put my phone on charge, and it said that I was on 20% charge after a couple of minutes, but then it started going down.. didn't appear to be charging at all, maybe coz the processor was getting axed?
These are the videos.
1, with standard unlock mechanism.
http://qik.com/video/8164995
2. with pin number mechanism this morning
http://qik.com/video/8164835
Can anyone help me diagnose this?? It must be a rogue application or something right? Problem occurs on both samsung and other launchers. At present, I've turned my phone into flight mode, and it is now charging normally (and quickly) and the screen is responsive once again, does that give any clues??
thanks in advance for your help, this is really putting a downer on my new expensive phone purchase!!
Same here
I have the same trouble. Yesterday I should show my precious for a friend. It was impossible to unlock the screen. Happened before. Tried to do it for 40 minutes then I removed the battery. Is it better with the pattern-lock? Never used it.
rodh257 said:
When my screen goes into standby mode / I press the off button and then I want to use my phone again it takes a few seconds after pressing the home button before I can swipe to unlock or enter a unlock pattern.
Is this the case for everyone else? It's really annoying... nothing even registers on the screen for a few seconds.
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my Galaxy S have the same problem.
Did read about the problem, and myself have never thought about any delay. So did look more after every time i unlock it..but still my device seems to have no delay on that front. Still just got one delay on my device and that is the DialPad, better now after tak killer do the work, but when i did get the phone it could take a litle bit to get DialPad upp...
Ariozo said:
Did read about the problem, and myself have never thought about any delay. So did look more after every time i unlock it..but still my device seems to have no delay on that front. Still just got one delay on my device and that is the DialPad, better now after tak killer do the work, but when i did get the phone it could take a litle bit to get DialPad upp...
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I heard that the Euro version don't have this problem, i tried many sample phones here in Singapore, all have similar problem. and this is not only happening while unlock the phone, but also have delay while opening application.
Aha, that explains it then. As Friend have one to and no delay on his sgs, did ask him after i had write first post here. Guess we had more luck here on that part then..
i have a similiar problem with JPK and now with JM8...when i press the home key the screen turn on in about 1,5-2s. There isn't any delay when i plug in the device with usb cable or ac adapter.
Please help me
*EDIT*
the problem is the microsd...
The only time I have experienced such a delay, is when the phone is in the process of installing something...
mark78x said:
i have a similiar problem with JPK and now with JM8...when i press the home key the screen turn on in about 1,5-2s. There isn't any delay when i plug in the device with usb cable or ac adapter.
Please help me
*EDIT*
the problem is the microsd...
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I have the same problem with the screen. I took of the microsd and it`s ok like this, but my question is what is the problem with the card? I have an ADATA 8gb
Hey, I'll make this as accurate as possible so that you guys can help in any way.
I've had this g1 for a while, but didn't really use it because I was using my Touch Pro2, but wanted to go back to it for a while. I charged it for a little while, and then tried turning it on, but what happened was that I saw a striped pattern, which disappeared and then the g1 vibrated. It happened again, but the colors weren't as bright, and then it vibrated again. After 2 or 3 more times that this happened, the g1 backlight stayed on, but the screen was blank, and it kept vibrating after a little while. After like 2 minutes of this happening, the backlight was still on, but the vibrating stopped, and the phone never turned on.
I tried connecting it to my computer, and couldn't do that because it didn't pop up on the computer screen (g1 screen is blank, but on). The charger works because the orange light comes on.
What is the problem, and how can i fix it?
any help will be much appreciated.
thank you
P.S. can't enter factory reset (holding down the home+end key), it does the same thing.
princ3ofd3sis said:
Hey, I'll make this as accurate as possible so that you guys can help in any way.
I've had this g1 for a while, but didn't really use it because I was using my Touch Pro2, but wanted to go back to it for a while. I charged it for a little while, and then tried turning it on, but what happened was that I saw a striped pattern, which disappeared and then the g1 vibrated. It happened again, but the colors weren't as bright, and then it vibrated again. After 2 or 3 more times that this happened, the g1 backlight stayed on, but the screen was blank, and it kept vibrating after a little while. After like 2 minutes of this happening, the backlight was still on, but the vibrating stopped, and the phone never turned on.
I tried connecting it to my computer, and couldn't do that because it didn't pop up on the computer screen (g1 screen is blank, but on). The charger works because the orange light comes on.
What is the problem, and how can i fix it?
any help will be much appreciated.
thank you
P.S. can't enter factory reset (holding down the home+end key), it does the same thing.
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wow that sucks dood..uhhhmmmm i wouldnt know what to do and dont feel discouraged nobody has answered you yet im sure peole seen this but just also dont kno what to do.. but uhhhmm was your phone rooted? do any numbers and letters show up when you see that colored screen?
hi all
the screen goes into black and cant be used anymore i can heir the ringing of calls and i can touch the screen to hangup, after 30 to 40 mints the screen return back to work for while then the problem comes again and it goes from it self! yesterday i face the same problem and it take long time to return the screen back more than 3 hours! and the screen comes for while it come back to black and so on. even if i reboot my phone the problem not solve!
my phone is android 4.3 not rooted but unlocked bootloder.
sorry for my little English :angel:
The fact that it persists through a reboot would suggest a hardware issue. Perhaps the display cable has come loose? Does moving the phone affect the screen at all?
korockinout13 said:
The fact that it persists through a reboot would suggest a hardware issue. Perhaps the display cable has come loose? Does moving the phone affect the screen at all?
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the screen doesn't close unless i close it. the screen just close when i push the button or when it sleep.
moving the phone doesn't affect!
I've been using the PH-1 for a year and a half and its great, but a couple days ago i would unlock the phone via fingerprint (as ussual), it would unlock but the touch wont work, so i factory reset the phone and still the same, remove the case and the screen was loose (almost complete), but the cable was well connected on both sides so i got the screen glued, but still the same.
Im using Android Pie (from day 1) with March update (updated like a week ago), in order to use the phone beyond what Google assistant can do i have to reboot the phone (using power and volume buttons) to get the touch to work again and dont let the screen go off. Sometimes after rebooting the touch works even if i turn the screen off and on, but i think its just luck.
You guys think it might be a software issue? or hardware issue? because i don't live in the US or CA, so i would have to wait a couple weeks for the screen to get here and i would'nt be able to return it in case its not a screen malfunction.
I really don't wanna change my phone, i love the PH-1.
EDIT: i just replaced the screen with a new one from fixez.com and the problem persists, i think april's update broke something. is there something i can do to check the software? Pls help.
I rooted my phone and almost the same thing happens. I turn off the screen and turn it back on and the touch is unresponsive. Howver, ONLY the apps left on screen are unresponsive. I can still pull down from status bar its weird.
Update 1: I saw u mention fingerprinting. I removed mine and somehow it seems to have stopped. I'll use it for about another day or 2.
Update2: Well it doesn't. If my screen times out with an app open. The app is unresponsive upon waking.