Please help out my coworker has a stock Hero on sprint and we are unable to update the firmware. I was able to update mine, our demo and one other co-worker's phone but on hers, every time I actually go into the firmware update it states no updates available. Sadly we work for a sprint store and hers is the only one giving us an error. I've already gone to the point of wiping the device to restore to factory but with no avail. Aside from having her swap out the phone at our repair center, I wanted to see if anyone has had the same problem and was able to get passed it. I saw a couple of posts stating to use the RUU utility, but on a stock rom that we already "RTN'd" I don't know how that would help. Any help would be greatly appreciated.
I've seen something similar. A coworker of mine just got a hero last week (after the MR release) and her phone shows the older software version but it will not recognize a firmware update is needed. I checked the phone's awake time and it was low, indicating the messaging app was not keeping the phone awake or draining the battery so I assumed it must not need the MR update even though it shows the old software version.
A couple others have metioned this... For some reason, some phones shipped with older firmware, version 1.22.651.1 instead of 1.29.651.1. Doing a hard reset on the 1.22 version wouldn't help, but updating the firmware to the 1.29 should. After that, check for the official MR.
You can find the file over here:
ftp://xda:[email protected]_Hero_C_Sprint_1.29.651.1_signed_release.exe
http://forum.xda-developers.com/showthread.php?t=559622
the guy at the sprint store (3rd party store) where i got mine from , his hero will not update or even flash back to the stock sprint ruu everytime it downloads the update and goes to apply it it shuts the phone down and thats it no reboot have to pull the batt to get it to power back on again
I had the same problem. I got my Hero on the first day it came out. Every time I tried to download the firmware update it would say no update available. Took it to the Sprint store and no luck either. They finally swapped out my original Hero for a new one and I was past my 30 days.
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Hi,
Yesterday or so I read on the net HTC europe released a new rom. But when I try to update my Legens says there is no update available for my device. I tried with both 3g and wifi on as I read somewhere that could make a difference.
I used a goldcard to unbrand my vodafone legend but the last OTA update worked fine so I assume this cant be a problem now? (as far as I can see my Legend is totally stock).
Are there more people having this problem or now how to fix it?
I got an ota popup yesterday, downloaded and installed the update, and since then the phone has been restarting randomly all the time (no other difference that I've noticed so far), so I wouldn't be in a hurry to update if I were you
Update working for me..
I got the OTA update as well yesterday. Updated succesfully, legend works without problems.
I tried to update with my rooted phone, but the update stops after a while and an image of a phone with a question mark is shown.. Then the phone reboots like nothing happened.. Anyone else has this problem?
yeh it had the phone with the question mark and then it shows the phone without a question mark. i downloaded the update and installed it but when i checked the software info its still 1.405.4. my phone is rooted too
Same here, question mark ... no way to upgrade... we need Help from Paul
I gather these firmware updates are not documented anywhere what they fix?
I tried different machines before I sorted the connectivity problem to establish connection to my device until finally my PC can recognise my device.
Now comes the next headache, after getting the connection established I clicked on firmware upgrade - it came up and displays some updates are available -
it shows my current version as:
(PDA)JE9/(Phone)JE9
available update as:
(PDA)JF4/(Phone)JF4
When clicked on 'proceed' - it brings up some warning for me to make sure they are fixed before I proceed further like power cables connected and some warning of not removing or doing anything during upgrade, after I check 'agree' it starts the download by letting me know that the binary files for the new firmware is being downloaded and after the dowload there seems to be a wait creating impatience for us as to what next...after a few seconds I can see the message above the progress bar saying that the upgrade process has begun..
I can see the screen on my SGS display come with the android logo on some work (like road construction work) and the message telling upgrade in progress do not disconnect...it stays in that state for around a minute...no progress in the progress bar....Now suddenly the PC says 'failed to convert to upgrade mode, try later' and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' (getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question) until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.
I am stuck and can't proceed further - I tried it many times with many machines no luck. Please anybody suggest a way out.
Some info on my device: Bought in UK, sim free phone from Singapore Singtel as I see the operator's animation in the startup screen.
Other details on firmware:
PDA:I9000DXJE9
Phone:I9000DXJE9
CSC:I9000OLBJE9
In the settings 'About Phone' carries details:
Version: DXJE9
Kernel: [email protected]# (does this mean the device is rooted already?)
I have another question since I saw somebody mention in another thread that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.
somebody please help me with the upgrade issue.
isn't there any dev who can help me on this, it looks like i am the only one experiencing this!!!
I don't think many people are getting the upgrade options via kies at the moment.
I'm not seeing it on UK JF3
so hope, there isn't an issue with my device. I am weary because this was purchased from an online site but purchased the device after checking it personally.
One more question, will an unlocked phone get locked after any new firmware updates?
Are sim free and unlocked phones follow different philosophy ie., after unlocking a phone does that become a sim free phone forever.
Second question, how does the OTA update work - if you are not tied to a service provider - does samsung send these directly to all sim free phones automatically, looking and searching for IMEI numbers? and will a rooted phone be allowed to upate to froyo or any official update (for example) via the official Kies?
thanks
There isn't any offical firmware updates, via Kies, and or any other method.
JaGuR said:
There isn't any offical firmware updates, via Kies, and or any other method.
Click to expand...
Click to collapse
Pls dont give wrong information. If you are suggesting something make it elaborate and clear.
I have clearly mentioned that I can see my current version as: (PDA)JE9/(Phone) JE9
Update available version:
(PDA) JF4/(Phone) JF4
thats what is displayed via Kies. I am also aware from this forum that some people can see the update whilst others dont see any.
Having said that, I was asking a techy questions as to whether a OTA upgrade or a upgrade via Kies from Samsung still happen if the phone is rooted and also if the phone is sim free and not attached to any service providers will the OTA upgrade will happen if so, is it based on IMEI number that will automatically be tracked OTA.
S
I was wondering if anyone found a solution to this problem? I am having the same problem.
I'm looking at this also.
after following this: (oh great, can't post links)
I had a problem updating to the official Foyo via Kies.
Finally got my PC to recognise the phone then started the update.
Phone screen went all green part way through and nothing was happening for about 20 mins so unplugged.
Phone would switch on but came up with a little picture on the screen and thats it.
so got it updated to JPM by booting into download mode and using odin. Took 5 mins once I downloaded all the files.
Man its been a while since I checked into XDA, but here I am once again
Last time my bone stock Sprint S7 checked for an update was back on 3/29/16. It will not allow me to do a manual update search. I called Tech support, but they couldn't help me resolve this issue. I was advise to take it in into a corporate Sprint store to have it checked out. After I checked in, and almost an hour later of no assistance, I had to leave the store.
I was wondering if there was a way around this? I have not done a hard reset yet, but I want that to be my last resort. I hate restore phones
Thanks for any advise on the matter...
flash the sprint firmware on this link (use Odin to flash this):
http://updato.com/firmware-archive-select-model?record=080CDA3799FF11E7963AFA163EE8F90B
This will update your device to android 7 Nougat (use the Home CSC in the update file not the CSC)
Hi guys and gals
I am probably duplicating a thread for which I apologise in advance, but I have no clue for what key words I should be using to search for to find an existing answer, assuming there is one!?
I have the s8+ (SM-G955f) purchased in the UK via Vodafeon.
The battery died some weeks ago and I've had no money to be able to buy a replacement until now. I did try to use it now and again, but it last no more than a minute, but what did seem to happen is what is referred to as the boot loop saga.
I have followed other threads for instructions and downloaded Odin v.3.13 along with the varoius files (BL,AP,CP,CSC) from a zip file (G955FXXU9DTF1_G955FOVF9DTF1_VOD.zip) I was doing this late last night and do no remember which website I got it from, it took sooo long to download.
I am now at the point where I have connected the phone via USB and I have run the program and the status went to green, said 'pass' and the phone rebooted, however it is back to the Samsung welcome screen and sometimes keeps rebooting, other times, just stays there.
Where do I go from here? would it be that I have used the wrong firmware? I have never done this stuff before and have no clue, but am desperate to have a working phone as I have no money to replace it
Any advice, very welcome
If the battery went bad why flash firmware. Replace the battery
TheMadScientist said:
If the battery went bad why flash firmware. Replace the battery
Click to expand...
Click to collapse
I guess the issue was when the battery had issues, it would last maybe a minute or 2 before shutting down and then having to wait a full day before trying again. I did this for about a week as needed to get phone numbers from the phone along with some other info.
On the last occassion the phone turned on before the battery finally gave up, it seemed to go into the bootloop.
So now, I have tried various versions of Firmware via Frija and using Odin 3.13 to instal, but the phone doesn't seem to want to accept it.
The phone was originally purchase via Vodafone in the UK. I have tried VOD and BTU.
I am now in Asutralia, so have also tried TEL and VAU as have had sims from them also.. if that makes a difference?
I cannot get into the recovery mode at the moment, no clue why, just the download screen. The last time it went into recovery it kept mentioning about ATT which I don't understand as the phone has never had an AT&T connection which I think is in the USA and the phone has not been there..
Does anyone have any other suggestions? Would it be crazy to try and instal a custom OS and then revert back, or does the phone always remember the original firmware? I hope this all makes sense as this is all new to me..
Thanks in advance.
My Verizon Note 8 just received an update (N950USQU8DVB1) but I had thought that the phone was out of support and was not going to get any more updates. I don't see mention of this one on the Verizon update page. Does anyone know what this is about and why we are getting an update after the support window is over?
Hmmm. Just got the Verizon update also..it does show on web page now as available.
No idea why this came in a year after support ended...lots more than just security updates it seems. Glad I kept it
Can anyone confirm if this update made voLTE available?
Does anyone have the files available yet to download and flash?
I don't see them on sammobile.com yet, but I would like to get a copy if anyone can help.
This updated broke my phone. I updated last night and now I have a "No sim card" message. I took my phone to a repair shop and they couldn't fix it. They suggested maybe a flash/roll back, but they wouldn't do it for me. My phone was perfectly fine before I updated. Good times..............
Try booting to recovery mode and wiping the cache partition. My friend had a dual sim version and sim not found message happened to him, wiping cache and double checking network was set to auto fixed it for him.
Another method may be trying to connect to windows and download Verizon software assistant and select repair phone. Takes a while to download everything so be patient until it finishes. I recall it took a half hour. Hope it helps.