Weird camera colour balance? - HD2 General

After taking a few pictures outside today, it seems the colour balance is completely shot on my HD2.
The effect is especially evident if you view the photos as thumbnails - there's a huge band of red in the centre of the photos.
I've attached a couple of examples, resized to VGA.
Has anyone else noticed a similar effect?
UPDATE: 22/11/2009 - numerous members are affected by this problem, see List of members with / without this problem here - post 138 in this thread
UPDATE: 10/12/2009 - HTC official hot fix available here:
http://www.htc.com/europe/supportdownloadlist.aspx?p_id=297&act=sd&cat=all

This occasionally happened to X1 photos. And it was because lens cover coating of the lens wore off. It was rather visible if you looked at the lens cover. Could be just dirty, too.

Yes, it is a common known problem of the hd2 camera.

can be moisture/glitch in white-balance (Very noticeable during video recording). I don't expect to get great results with this camera... so it doesn't really bother me.

to solve this issue change the auto white balance to outdoors not setting after auto, u will find this is best all round as i have after doing existence camera testing thought the day, i have some sample pics i took today ill add them once phones charged

DAMIEN123_666 said:
to solve this issue change the auto white balance to outdoors not setting after auto, u will find this is best all round as i have after doing existence camera testing thought the day, i have some sample pics i took today ill add them once phones charged
Click to expand...
Click to collapse
same here outdoor delivers the best balance

Thanks for the replies guys. I'm pretty sure I was using 'outdoor' white balance in the photos above. Quite a few of the leo photos I've seen now have the red blotch in the middle to a greater or lesser extent.
I need to do a bit more testing.. just need some sun first!

The red splodge in the centre of pictures is quite shocking really!
Here's a picure of a plain wall which clearly shows the problem, the other picture has had the levels adjusted to highlight the problem even more

have you guys been in contact with HTC? i know i will if my phone turns out like that to.. power of the people!

Have you tried lowering the ISO sensitivity?... this looks like a defective ccd, rather than just wrong white-balance setting.

Fatherboard said:
Have you tried lowering the ISO sensitivity?... this looks like a defective ccd, rather than just wrong white-balance setting.
Click to expand...
Click to collapse
OMG, it gets worse
First pic is from a Diamond 2, ISO manually set to 100 and Fluorescent colour balance. The second shot is exactly the same settings on the HD2 !!!!

br3nt said:
have you guys been in contact with HTC? i know i will if my phone turns out like that to.. power of the people!
Click to expand...
Click to collapse
I've just sent off a report with a link to this topic to HTC.
'If/When' I receive a reply I'll let you know.

Beards said:
I've just sent off a report with a link to this topic to HTC.
'If/When' I receive a reply I'll let you know.
Click to expand...
Click to collapse
Nice one

My HD2 doesn't do this. All the pictures I've taken so far were just fine.

Last thing to try (under fluorescent lighting) - if there's a "FLICKER/FLICKERING" setting, try to play with it.
European devices should be set to 50Hz, In America/Asia - 60Hz.

maati said:
My HD2 doesn't do this. All the pictures I've taken so far were just fine.
Click to expand...
Click to collapse
1. Any possibility in passing on what settings you are using so that we all can further discuss this.
2. Have you tried pointing the camera at the ceiling indoors (or a large white space) and taking a shot. Is the shot clean and what colour does it show?
Fatherboard said:
Last thing to try (under fluorescent lighting) - if there's a "FLICKER/FLICKERING" setting, try to play with it.
European devices should be set to 50Hz, In America/Asia - 60Hz.
Click to expand...
Click to collapse
Yes, I've tried both 50Hz & 60Hz but both submit the same result.

GSMARENA.com have confirmed that too - http://www.gsmarena.com/htc_htd2-review-418p9.php

try these guys...
camera and camera dll from the 148 rom

Beards said:
I've just sent off a report with a link to this topic to HTC.
'If/When' I receive a reply I'll let you know.
Click to expand...
Click to collapse
Okay.... I have now received a reply back from HTC.
The content of their reply is as follows:-
Dear valued HTC customer, Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns. This could be a driver conflict and we recommend to try a hard reset on it make sure that you back up all your data before the reset. If the problem still going on after this then contact us and we will send your device to be repaired or returned this device to the re-seller and exchange fo another one. If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you. Best regards, HTC customer support team HTC Corp. Global Service Division http://www.htc.com/europe/CA_Hotline.aspx Call Center at: 44-120-271-4530 if you have further questions.
--------------------------------------------------
My reply back to this read as follows:-
Dear Support,
This is not a driver conflict issue and a hard reset is not going to cure this problem.
It is either a generic hardware fault that is effecting countless HD2's or a software error.
This will either have to be addressed as a recall of all machines exhibiting the problem or a ROM patch.
Regardless, this problem is now being reported not just by me but by other sites as well ~ including the site I mentioned in my initial message to you which again can be found at:- http://forum.xda-developers.com/showthread.php?p=4969313#post4969313
Thanking you.
--------------------------------------------------
I'll continue to keep you all updates as and when further material is sent to me.
Note:
In the meantime; I shall be in Theatre all day today and will be away from my computer for the next 15hrs.
I will re-log on tonight at midnight GMT and check for any replies from HTC.
Beards

Has anyone tried fards's solution?...

Related

Dissapointing camera :( With example pics!

Last night I went to take my first picture in dimly lit conditions ( I was in the Pub DJ'ing), and am hugely dissapointed!!
Firstly you cannot see anything on the screen when trying to look at the subject about to be photographed, for a second I thought the screen had tuned off it was that black!!
So I then took the photo (blind) and this was the result.......
Asside from the fact that it is blurry which was probably down to me not holding the phone steady as I was in shocked disbelief that I could not see anything, it is a terrible picture, he looks like a ghost because of the white out effect from the flash!
It really was a bad experience which is a million miles away from the day time photo taking pleasure that see results like this....
Although it is still a little washed out.
Does anyone have any tips for better quality pics?? Or a tweak that actually allows you to see what your about to photo when it's pooly lit (like in a Pub)?
Cheers!
http://forum.xda-developers.com/showthread.php?t=584675
Cheers but it's not the pink splodge i'm dissapointed with, I cant see that in any of my pics.
It's the fact that you cant see anything on the screen or focus when your in low light conditions, shooting blind, and then the white out effect!
i have the same problem too! you cant change the flash settings as far as i know. but the flash is way too bright(makes a great flashlight though )
I find that if you turn the assistance flash on before you take the photo, the light levels are better adjusted.
Theres seems to be a problem with the flash timing/sync etc..!!!
its a commoon problem, ive contacted HTC(as have others). Check out this thread to see their replys.
http://forum.xda-developers.com/showthread.php?t=590916
Karlos G said:
Last night I went to take my first picture in dimly lit conditions ( I was in the Pub DJ'ing), and am hugely dissapointed!!
Firstly you cannot see anything on the screen when trying to look at the subject about to be photographed, for a second I thought the screen had tuned off it was that black!!
So I then took the photo (blind) and this was the result.......
Asside from the fact that it is blurry which was probably down to me not holding the phone steady as I was in shocked disbelief that I could not see anything, it is a terrible picture, he looks like a ghost because of the white out effect from the flash!
It really was a bad experience which is a million miles away from the day time photo taking pleasure that see results like this....
Although it is still a little washed out.
Does anyone have any tips for better quality pics?? Or a tweak that actually allows you to see what your about to photo when it's pooly lit (like in a Pub)?
Cheers!
Click to expand...
Click to collapse
My HD2 takes pretty good pics for a phone.
Any updates on the flash adjustments
I agree. It seems crazy for you to be expected to frame a shot properly when the screen is pitch black ,the light should come on on its own when the light sensor detects that it is dark!
The best thing to do for now is to manually turn the flash on using the flash button before you take the shot, at least thats an easy work around.
ftr2k8 said:
I find that if you turn the assistance flash on before you take the photo, the light levels are better adjusted.
Click to expand...
Click to collapse
Yup... try this.
gator70 said:
Any updates on the flash adjustments
Click to expand...
Click to collapse
No nothing
beyondthought said:
Theres seems to be a problem with the flash timing/sync etc..!!!
its a commoon problem, ive contacted HTC(as have others). Check out this thread to see their replys.
http://forum.xda-developers.com/showthread.php?t=590916
Click to expand...
Click to collapse
Yeah i'm active in that thread mate.... I actually started this thread on the 22nd of November
ftr2k8 said:
I find that if you turn the assistance flash on before you take the photo, the light levels are better adjusted.
Click to expand...
Click to collapse
ftr2k8 said:
Yup... try this.
Click to expand...
Click to collapse
Nope makes no differnece whatsover..................
Example pic...
Camera -> Settings -> Page 2/5 -> Keep Lighting -> TURN OFF
Problem solved.
Why would turning the screen backlight off solve anything??
fuzzifikation said:
Camera -> Settings -> Page 2/5 -> Keep Lighting -> TURN OFF
Problem solved.
Click to expand...
Click to collapse
that does nothing
the camera is bloody crap surely they did some form of testing on this before the put it out
lol the camera is fine, its not as good in macro if you use the camera flash, what I do is just turn the flash on using the torch aplication, then have the flash set to off in the camera app and all is fine.
Karlos G - You have a very hot chick mate...
fuzzifikation said:
Camera -> Settings -> Page 2/5 -> Keep Lighting -> TURN OFF
Problem solved.
Click to expand...
Click to collapse
Worked for me! No more white ghosts!
paulking said:
that does nothing
the camera is bloody crap surely they did some form of testing on this before the put it out
Click to expand...
Click to collapse
Guess not?!
bronx said:
Karlos G - You have a very hot chick mate...
Click to expand...
Click to collapse
LMAO Hard to tell from that pic!
dude0014 said:
Worked for me! No more white ghosts!
Click to expand...
Click to collapse
Random?!
bahardman said:
My HD2 takes pretty good pics for a phone.
Click to expand...
Click to collapse
Peace gardens!! You live in Sheffield?
Sadly I don't think there's much you can do here, that's just the nature of LED flash; it's just useless (and that's why you never see it on normal cameras). And this thing has TWO LED flashbulbs xD
They should have just used xenon flash like a normal camera?? But I think they use far more battery life.

Possible Nexus Camera "Issue"

So I like most everything about my nexus but the way it takes pictures. Its not so much a real issue because it doesn't prevent the camera from working.. but it seems the chip/sensor they used for the camera gives a red spot in all pictures in the center of the image, most noticeably in pictures with a white or light background/image. I'll attach a picture so everyone else can confirm what I mean... I was hoping we could get HTC to replace the phones that have this issue via the warranty as this seems to be an issue with many nexus ones (based on a couple of reviews and the pictures they provided there). Here's my sample picture. You can also see it on screen when looking at what you're going to take a picture of.
Also I do research in a lab and its a procedure for an experiment I'm doing... just realized what I was posting might seem odd... didn't really read it before posting.
It is a software issue, so they are not going to do a warranty replacement. Droid had the same deal with it, seems to be something with the base 2.0/1 Android framework, I am sure it will be fixed when google releases their bug fix update(don't ask when, no legit idea beyond guessing sometime around the start of February, since that seems to be the typical timeline with phone bug updates, about 30 days after launch the first update is released).
Correction. It's a HARDWARE issue. Dont believe me? leave your cammera on for a couple minutes.. Goes away right? Its cuz droid camera was the same.. or similar? They had a bad batch. Mine has no pink eye(N1) =>
The Droid's issue was partially a software problem...
http://www.engadget.com/2009/11/17/motorola-droid-camera-autofocus-fixed-in-secrecy/
As well, it is a "who really knows?"
http://wmpoweruser.com/?p=10749
It seems many phones, with different camera's and so forth are having this issue... CCD seems to be the manufacturer of all the sensors, though, so perhaps there is a problem with the firmware from CCD causing this?
I highly doubt that every single camera sensor ever made by this company happens to have this sort of issue due to hardware. That would be pretty insane! However, if it was a firmware issue, then it would be present in every handset that uses a CCD manufactured/firmware supported camera, and this seems to be the case.
As well, it has already been stated the HD2 will get an update that fixes it. Hopefully the Nexus One is in the same boat. I didn't notice it on the test unit I used, but I asked the current tester if it was happening, and on all 3 it is present. It isn't noticeable in most pictures, though, especially with the flash on, FXcamera set to the proper white balance, and so forth.
EVERY Nexus One you get will have this issue. IT IS SOFTWARE. My N1 has it, the replacement I got has it too.
I've just taken a load of pictures and no pink from what I can see with both flash on and off.
Took pictures of a white surface and no pink. Must be hardware.
EDIT: http://picasaweb.google.com/lh/phot...authkey=Gv1sRgCNKM3fOF452TyQE&feat=directlink
http://picasaweb.google.com/lh/phot...authkey=Gv1sRgCNKM3fOF452TyQE&feat=directlink
Do you have any camera apps installed? FXcamera with proper white balance settings(sometimes auto is perfect, sometimes you have to do it manually) makes it go away a lot of the time too.
Eh Hem.. Guys are you all forgetting that my N1 DOES NOT HAVE PINK EYE
From what I understand this is a hardware issue. This was also present in an earlier HTC phone (I think the HD2) running a different OS altogether.
yes this was a widespread issue on the HD2... and it was completley fixed by a SOFTWARE UPDATE! >.<
A cursory search of the words "hd2 pink camera issue" on Google seems to imply that this is actually a hardware issue.
Edit: The source of the confusion http://www.redmondpie.com/fix-pink-camera-problem-on-htc-hd2-9140202/:
HTC first confirmed it as an hardware issue but then later they found out that it was infact a software issue, rather than a hardware one.
Click to expand...
Click to collapse
http://www.gsmarena.com/a_hardware_fault_causes_htc_hd2_*pink*_camera_issues_confirmed-news-1276.php
I believe the SOFTWARE update is just overcorrecting the blue/green settings on the center of the camera (Guess...) to cancel out the HARDWARE problem with YOUR camera. But again.. It is a Hardware issue for sure. Sorry guys xD I win!
I wouldnt trust htc if you ask them though.. I dont think they are certain what planet they are on half the time.. I asked about how they know that I unlocked my bootloader and his answer was basically.. voodoo. Soooo yaaahhhh... Notice that the cameras are the same for droid HD2 and Nexus one? and those are the only 3 with the issue? Not the G1 with ported software? => hardware folks
flamerider88 said:
I wouldnt trust htc if you ask them though.. I dont think they are certain what planet they are on half the time.. I asked about how they know that I unlocked my bootloader and his answer was basically.. voodoo.
Click to expand...
Click to collapse
You asked someone in support; customer support for any company is always uninformed. These aren't the people making press releases or even official forum posts.
flamerider88 said:
I believe the SOFTWARE update is just overcorrecting the blue/green settings on the center of the camera...
Click to expand...
Click to collapse
I agree, just because the manufacturer releases a software fix doesn't mean its a software problem to begin with.
The first day I had the phone, I really noticed the pink spot. Yesterday I took 30 pictures, I didn't notice it at all. Today If I look hard enough I think I see a little tiny pink, viewing the image of a white piece of paper in the same place (office) I first tested the camera.
Yeah I noticed this too. It only really shows up if I take pictures of white paper or a white wall. Every other normal pic I take turns out fine but I do hope they can fix it with a software update... wouldn't be too hard.
dinan said:
Yeah I noticed this too. It only really shows up if I take pictures of white paper or a white wall. Every other normal pic I take turns out fine but I do hope they can fix it with a software update... wouldn't be too hard.
Click to expand...
Click to collapse
My n1 has it too. Ive tried it now in room with room light and it gives this violett spot when i tak a picture with automatic colorbalance, if i put room light as colorbalance there is no spot...
google already knows about that issue and a fix will be released!
"I have great news! The issue has been fixed and should be included in the next update to Android. I say "should" because things can change at the last minute. Keep an eye on your notification bar for a system update."
source: http://www.google.com/support/forum/p/android/thread?tid=7a22ebb69da2b253&hl=en#all
navahoo said:
google already knows about that issue and a fix will be released!
"I have great news! The issue has been fixed and should be included in the next update to Android. I say "should" because things can change at the last minute. Keep an eye on your notification bar for a system update."
source: http://www.google.com/support/forum/p/android/thread?tid=7a22ebb69da2b253&hl=en#all
Click to expand...
Click to collapse
I followed the link, but didn't see the response you quoted...?
flarbear said:
I followed the link, but didn't see the response you quoted...?
Click to expand...
Click to collapse
That's because it was removed by Google. I read it this afternoon. Is not there any longer. The Google employee was "Tommy" and you can't find his posts any more.
You can read other people's response to his post but his don't show up any longer.
well, that post is very hopeful. i suppose all we can do is hope for the best. i dont know if google deleting the post is good or bad though

Pink spot on TMobile US HD2 Camera!!!

I thought that they had fixed this already!!! I thought this ROM had the Camera hotfixes included. The pink spot is extremely noticeable in some pictures I was taking for a project today. Is there any way I can fix this?
Adam
check if you have newest ROM etc
I manually installed the patch and still have the pink spot. I wrote HTC, but I don't expect much other than swapping phones.
VidMan said:
I thought that they had fixed this already!!! I thought this ROM had the Camera hotfixes included. The pink spot is extremely noticeable in some pictures I was taking for a project today. Is there any way I can fix this?
Adam
Click to expand...
Click to collapse
in the normal hd2 it was fixed in 1.66 rom i don't have it now , but tmobile hd2 has a newer rom base so this problem shouldn't be exists ,if it is a common tmo us problem ,then expect a hotfix from htc if ot then you must sent your device for a repair
i am getting the same thing on my tmobile hd2
odd. mine is fine. maybe it was a batch of them.
Same here.....
It could just be a batch of phones that have that. My phone does not show it and I just took a picture of a white wall
I don't seem to have this problem at all.
Then again, I've also increased the resolution of my camera pictures in Superfine mode. That's the only quality I'm willing to take photographs in. Especially when it comes to being outdoors.
It's a hardware issue that HTC is very aware of. They have tried to patch this in the past, several times in fact with several "Hot Fixes" that were released for the EURO model... some devices might just be faulty.
It's luck of the draw in the mobile device world, seriously... it is!
So, is it just me... or is that dude... way up above me... is his signature just like, incredibly MASSIVE, or what?
There's already a thread about this:
http://forum.xda-developers.com/showthread.php?t=660356
disable flash
if you took the pics in a room (electric light) and have flash on then you will get a pink hue
just disable flash

[Q] Adjust screen bightness

Hi everyone!
maybe you noted that the lg screen is too bright! even in low setting it is almoust unusable in the dark (night)!
Is there someone who knows a way to change the value of brightness of the presets (maybe a regystry tweak)?
I thinks it will be usefull for a lot of people. . . thanks for the help!
I find the low setting to be... quite dark.
Perhaps try setting your theme to Black instead of White...
kapanak said:
I find the low setting to be... quite dark.
Perhaps try setting your theme to Black instead of White...
Click to expand...
Click to collapse
The low setting is dark in a bright place of course. But if you are in dark, the lowest set for becklit, is too bright. I'll post a link with technical conparison between screens.
here is the link with some data:
http://www.anandtech.com/show/3982/windows-phone-7-review/28
I'm bothered by this too. Does anyone know how to set it to a reasonably low value, so that text can be easily read in the dark? (white text, black background)
I found something in the registry related to brightness, but it seems to be already set to the lowest value (0).
HKEY_LOCAL_MACHINE/Drivers/BuiltIn/Backlight/MinBrightness
cosminb82 said:
I found something in the registry related to brightness, but it seems to be already set to the lowest value (0).
HKEY_LOCAL_MACHINE/Drivers/BuiltIn/Backlight/MinBrightness
Click to expand...
Click to collapse
Have you tried setting it to a negative value?
/J
Just bought it,and i noticed this too high brightness too...any way to adjust it?
Same here. This is really starting to bother me...
I've already tried messing around with several values in the registry values with no luck... I suspect this can only be solved with drivers and/or firmware. Maybe if enough people complain about this they will change it in a future firmware?
Lg can solve the problem
WildMoves said:
Maybe if enough people complain about this they will change it in a future firmware?
Click to expand...
Click to collapse
Exactly! I phone my local support and said this and they were really happy to have a customer feedback.
thay said that they are collecting suggestion and than they will evaluate for a firmware update...
maybe we should suggest to implement autofocus (or prefocus at least) in video too!
EVERYONE CONTACT YOUR LOCAL SUPPORT AND REPORT YOUR OPINION!
micheleiacopo said:
Exactly! I phone my local support and said this and they were really happy to have a customer feedback.
thay said that they are collecting suggestion and than they will evaluate for a firmware update...
maybe we should suggest to implement autofocus (or prefocus at least) in video too!
EVERYONE CONTACT YOUR LOCAL SUPPORT AND REPORT YOUR OPINION!
Click to expand...
Click to collapse
Done.
They told me no one had reported about this issue yet, and that they would call me back somewhere over the next few weeks, after their engineers discussed it.
In other words, we need a lot more complaints to achieve this...
(Bump)
Out of curiosity, has anyone else done the same? Several people complained here, but this topic is now suspiciously quiet...
You guys sure you don't have the Automatically adjust setting ON?
Stupid question I know, but I need my 8 posts to post links for my mini PDAir LG Optimus 7 Aluminum case review.
Agreed the LG screen is ridiculously bright on both the Lo and Automatic setting in darkness.
I can't use it in bed as it lights up the whole room, and it causes far too much glare in the car at night so no good for SatNav etc.
Surely it would be better for battery life too if the backlight wasn't burning a hole in my eyes!
Data from link above. Obviously LG need to recalibrate their presets:
Brightness Comparison (White Point)
Phone Low Medium High
HTC Surround 10.4 nits 183.1 nits 405.7 nits
LG Optimus 7 130.4 nits 259.1 nits 381.2 nits
Samsung Focus 61.9 nits 143.1 nits 234.3 nits
LG Service Sites - email your local office to request a fix:
http://www.lg.com/global/supports/service-sites.jsp
Don't know if they will bother fixing this on the E900 (here's hoping) although you would expect it to included in the refresh Mango E906?
Did anyone of you use the amazon Kindle app on lg optimus 7? You can adjust the brightness so damn low within this app...

Question 1.1.4 Update Made the Main Camera WORSE...

I mentioned this in another thread but I feel it deserves its own thread. Until 1.1.4 hit, I was really enjoying the cameras on the Nothing phone. But they really mucked up the main camera after the update. They brightened up the image and the HDR is worse now as well. Others have mentioned it in the 1.1.4 thread, and there are even more who have mentioned it in the Nothing Phone reddit forum.
I have a standard pic I take to test my smartphone cameras. It's a great picture to test the exposure and dynamic range. I take a picture of my fireplace from inside my family room. To either side of my fireplace are windows where you can see blue sky and the back yard. On 1.1.3 the pictures were BEAUTIFUL. The inside of the family room was properly exposed and the brilliant blue sky and back yard could be seen thru the windows. Now after the update to 1.1.4 the family room is too bright/overexposed and the back yard and blue sky thru the windows are totally washed out. You can barely make out the blue in the sky or any back yard detail. HDR is wonky now. This SUCKS. I left feedback on the Nothing feedback form. Hopefully they fix it.
So just yo be clear, only the HDR algorithm was affected? If it's off, is there a difference?
Same here.Washed .Oversaturated noise oversahrpened.
" If it's off, is there a difference?"
No options on/off full automatic.
Have to reported to developers?
miris83 said:
Have to reported to developers?
Click to expand...
Click to collapse
He has done so already and so should everyone else
Nyssa1104 said:
He has done so already and so should everyone else
Click to expand...
Click to collapse
Sorry, there should have been "Have you", not "Have to". I also report bugs if there is no solution in here or anywhere else but I also know the majority usually starts here and waits for someone else's reports. As I have not received the update yet, I cannot give any feedback on this.
miris83 said:
Sorry, there should have been "Have you", not "Have to". I also report bugs if there is no solution in here or anywhere else but I also know the majority usually starts here and waits for someone else's reports. As I have not received the update yet, I cannot give any feedback on this.
Click to expand...
Click to collapse
Yes I reported to the Nothing via their official feedback form located here:
Issues and New Features Form
Please fill in this form to report issues and suggest new features.
forms.gle

Categories

Resources