Disappointing service from MobilePhonesDirect - HD2 General

This is just a warning to others thinking about using MobilePhonesDirect, They may seem cheap but they are pretty useless.
I pre-ordered my new HD2 from MobilePhonesDriect last over a week ago. They promised that they would have stock ready for dispatch on 12th Nov for delivery via Royal Mail special delivery before 1pm on 13th.
I ordered:
HTC HD2
18 Month @ £25pm
200mins, 200txt, unlim data.
Handset = £132
So I took the day off work today to wait around for it. Did it show? No of course it didn't
Now I look at their website and it says they have the HD2 in stock and if you order before 3pm you can get next day delivery. Also the handset price has gone down from £132 to £107 and they are throwing in a free 2GB micro SD card.
Hopefully I'll be able to cancel my pre-order and just reorder at the cheaper price. What is the point of taking pre-orders if you can't supply the customers. They'd even sent me a mail earlier in the week saying they had easily enough stock to supply all pre-orders.
Of course their customer service team isn't answering the phone and also not responding to emails. I feel very let down by this bunch of clowns. I was hoping to be playing with my new phone all weekend. Now I just have to be content with watching all the other people's videos on YouTube who did get theirs on time.

I actually recieved my hd2 from them today, but have to agree, their customer service is appalling.

I actually recieved my hd2 from them today, but have to agree, their customer service is appalling.
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You're one of the lucky ones.
I wouldn't particularly mind but they basically lied to me. I figured it would be just my luck not to catch the post today and maybe have to wait til monday. But they specifically said they had enough stock to fill all their pre-orders but after that other would probably have to wait til mid Dec for their phones.
That's why I pre-ordered.
Now they're saying they've got loads in stock and put the price down
Did you get a free 2GB card with yours?
What plan did you go for?

I had a 2 gb card, leather pouch on the combi 30 web n walk 18 month contract, free phone.

OK, so they must have heard me ranting.
I just got an email at 7pm on a Friday night saying that my phone has been dispatched. Fat lot of good that'll do me as they won't deliver on a Saturday so it'll be Monday when I get it but Tuesday before I can pick it up from the depot. I should have just held on and bought it today for the cheaper price. Grrrrr
Right, rant over, sorry folks.
Moral of the story. Be wary of promises that sound too good to be true.

owz206 said:
I had a 2 gb card, leather pouch on the combi 30 web n walk 18 month contract, free phone.
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Wow you did ok so was the 2gb and pouch expected or complete surprise?
Chimp - i'm in the same boat as you, I was also looking forward to playing with the phone but now will be watching others play with theirs...sad LOL.
I'm sure their is more to life then this.

Well, at least you have got your email. I got all excited when I had the in stock, deliver Friday or monday message. Couldn't get reponse by email or phone, shame I have people with me Sunday for the day and if they saw and tried it i reckon MFD would have seen a couple of orders.
No email saying despatched for me so I can only hope they will still be packing/posting tomorrow and there's still a chance for Monday.

As a matter of interest what's happened to your status on the site now you have had your despatched email?

It just says 'Status - Complete'.
I got this in an email at 18:52 13/11/19
Dear Mr Matt Johnson
Thank you for placing your order with Mobile Phones Direct.
Your Order has been despatched .
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Royal Mail do Special Delivery on Saturdays, don't they?

I think in this thread or a MPD one in the Leo forum it was said that in some areas the Post Office delivers on a Saturday but it's a bit hit and miss as to where - technically it's next "working day" and that normally means Monday to Friday.

They do but for a £2.50 additional charge. I doubt that MFD are going to shell out for that considering they only charged £3 P+P and the cheapest Special delivery charge is £4.95

My understanding is that they deliver Special Delivery on Saturday, its just not guaranteed unless you pay the extra, so more often than not a package will arrive on Saturday. But I'm probably wrong!

Well I won't hold my breath (but I will be crossing my fingers in hope)
Man, I need to get out more

chimpsinties said:
Well I won't hold my breath (but I will be crossing my fingers in hope)
Man, I need to get out more
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Your not on your own mate, there are loads of us. Check out the other thread in this section of the forum.... Loads of us.

Yep, I should get out more, and will once I can take my HD2 with me. :
10.04pm I received the "Your order has been dispatched message".
Peace now reigns.
Worde case is that it goes into the post tomorrow for monday delivery but I am holding out for their having got it in the post earlier but only updated the computer system late and there might be a slim chance for tomorrow. (The odds are better for that than they are for me to win the lottery).
At least they had their stock on the 12th - I have read some suppliers missed out and it's no chance for a phone before Tuesday or Wednesday next week.

chimpsinties said:
OK, so they must have heard me ranting.
I just got an email at 7pm on a Friday night saying that my phone has been dispatched. Fat lot of good that'll do me as they won't deliver on a Saturday so it'll be Monday when I get it but Tuesday before I can pick it up from the depot. I should have just held on and bought it today for the cheaper price. Grrrrr
Right, rant over, sorry folks.
Moral of the story. Be wary of promises that sound too good to be true.
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That's another way to see what a mess of a company MPD is, you pre ordered a week ago and got despatched today but what me that ordered 16 of Oct so as every body can see they have a big mess

I can confirm 100%.
Hopefully it will (eventally) arrive ok and I'll never have to deal with them again. I go out of my way to avoid companies that provide such a pathetic level of "service". Had I known what an utter failure their part in this would have been, I would have waitied for someone else to have a T-Mo contract available for it.
Can't wait to see the last of these jokers.

can i play devils advocate?
Sometimes.. you will end up with a few delays but patience is the key here - and if it doesnt arrive on Monday then I would complain.. But in the meantime I wouldnt slag them off too harshly - its a pretty awesome phone so they will have had a busy few days.
Although you do have a point about the price dropping within the space of a week that certainly would get my goat.
i too have to wait till Monday for mine! worth the wait I hope.

I spoke to MobilePhonesDirect yesterday and was told that they had had a few problems with their system, owing to high demand.
Whether you believe this or not is up to you!
Where I live most parcels sent via special delivery on a Friday WILL arrive the next day, they just cannot guarantee it....and the assistant said it could well come tomorrow.
I ordered mine on Tuesday on the T-Mobile Combi 30 plan, 18 month.
As it happens I already have an HD2 anyway: It's a beautiful device, but to be honest I'm terribly disappointed with the keyboard, and being as typing is crucial to me as a textaholic I'm hoping that HTC will release an updated keyboard that behaves as well as that on the Hero.....for me this one just won't do, and i've been testing out some alternatives......but that's another story!

Related

Nexus One - why need to wait so long for shipment

HI there,
Anyone know how to complain the poor service on buying "Nexus One" thr. online web site?
I place my order on 6th and until 8th to confirm my payment and accept order. (in 2010's using credit card payment still need such leading time) Now today is 11th, but still no information for shipment...
Are they really busy? or lack of ppl to work or out of stock?
It is unbeliveable to google
I just ordered mine this morning. I really hope it doesn't take that long to ship, seeing as how they are shipping out of Indianapolis which is only 2 hours from me.
yes, it is crazy.... no customer service to handle issue properly.
it just using standard email reply and repeat the same msg, we are working on this and wait 1-3 days after confirmed payment..
I tried many online purchase from US / EU and don't see this problem nowadays. My guess is they don't have enough ppl to handle order so take extra 1 day to process my payments. How come such a big company starting a new project (to sell phone directly) without any senses.
I ordered at 6:15PM EST on Friday, had a receipt a few minutes later and a shipment confirmation later that evening. It's on a truck for delivery this morning. Pretty quick process for me, but I know that sometimes international orders can add a day or so to the process. I've experienced this when ordering phones from overseas in the past.
bugsy said:
I ordered at 6:15PM EST on Friday, had a receipt a few minutes later and a shipment confirmation later that evening. It's on a truck for delivery this morning. Pretty quick process for me, but I know that sometimes international orders can add a day or so to the process. I've experienced this when ordering phones from overseas in the past.
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Im hoping it gets to me today honestly with me being so close. Id like to grab mine from the sorting facility as it probably won't make a truck. =) I cant wait!
The issue isn't the extra day international orders take to be delivered but the fact that some orders haven't been processed yet. I ordered on 7th, then phoned bank on Friday morning to check there weren't any issues (there weren't, payment was authorised) but still my order remains at 'Not yet shipped' and the support from google is pathetic. I wouldn't mind if google actually processed their orders in order!
Hitorii said:
I just ordered mine this morning. I really hope it doesn't take that long to ship, seeing as how they are shipping out of Indianapolis which is only 2 hours from me.
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Do yourself a favor and call your credit card company and let them know to expect a charge for whatever the total cost was. That way, they won't slow you down. That's what happened to me. I just happened to call my cc company, and then all of a sudden the next day it was processed and shipped after a 2 day delay. Google never even sent me a status update to let me know anything was holding me up.
uansari1 said:
Do yourself a favor and call your credit card company and let them know to expect a charge for whatever the total cost was. That way, they won't slow you down. That's what happened to me. I just happened to call my cc company, and then all of a sudden the next day it was processed and shipped after a 2 day delay. Google never even sent me a status update to let me know anything was holding me up.
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I used my debit card and it's already been charged the full amount, so no issues there I think. Its not odd for me to blow several hundreds of dollars on a single purchase lately.. hahaha. All is well, just constantly refreshing waiting for a tracking number. =)
I had a similar experience as bugsy. I ordered mine Jan 5th at 11:30am MST, receipt 20 minutes later, and less than 12 hours later, an email that said the phone had shipped. They attempted delivery at 9:30am the next morning. That's insanely fast, and I don't live anywhere near their sorting facility
SpyderMS said:
I had a similar experience as bugsy. I ordered mine Jan 5th at 11:30am MST, receipt 20 minutes later, and less than 12 hours later, an email that said the phone had shipped. They attempted delivery at 9:30am the next morning. That's insanely fast, and I don't live anywhere near their sorting facility
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I got my receipt in like 20 secs =) and the webstore thing currently says
#Google Phone Webstore received your order.
What other steps are their in this process...
*currently smashing F5 on the page waiting for shipment*
Hitorii said:
I got my receipt in like 20 secs =) and the webstore thing currently says
#Google Phone Webstore received your order.
What other steps are their in this process...
*currently smashing F5 on the page waiting for shipment*
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Click to collapse
Wait, twiddle thumbs, punch hole in wall, pull out hair, more waiting, very little sleep, and then more waiting, and then... it arrives
SpyderMS said:
Wait, twiddle thumbs, punch hole in wall, pull out hair, more waiting, very little sleep, and then more waiting, and then... it arrives
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Hahaha, its like you know me already =)
IIITITTT SHHHHHHIIIIIIIIIPPPPPPPPPPPPPPPPPPPPPPPPEEEEEEEEEEDDDDDDDDDDDDDDD
I ordered mine on the 7th in the morning with a debit card. Payment was processed immediately and I got my receipt right away. My order status is still at the "Google Phone Webstore has received your order."
Two emails to them have yielded no replies and my bank acknowledges everything is fine. Kind of frustrating. I hope they ship it out soon... getting a little impatient.
I ordered mind 5:50pm EST on the 6th (Thur), it was shipped 7am on the 7th (Fri), but held hostage by fedex until this morning (it was here, but they didn't think it was priority to unload it from the crate Sat since they didn't have to deliver until Monday).
bofslime said:
I ordered mind 5:50pm EST on the 6th (Thur), it was shipped 7am on the 7th (Fri), but held hostage by fedex until this morning (it was here, but they didn't think it was priority to unload it from the crate Sat since they didn't have to deliver until Monday).
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Strange, I ordered mine on Thursday too but mine shows up as the 7th ;-)

[Q] mobile phones direct - new email about pre-order

i have been emailed about my pre-order from mobile phones direct and now they are saying that delivery wont be in october, but they will start shipping on the 1st of november
i was hoping that i would be in the first shipments as i ordered on the 4th of sept
what do you guys think about this delay - i am seriously considering another phone, the blackberry i have now i doing my head in!
here are the emails weve been sent about the preorder:
Dear Customer
Many thanks for your order for the exciting new Desire HD!
Today, we can confirm you will still be one of the first customers to receive this amazing new phone.
We are expecting to be able to fulfil your order in the next 15 working days which means your Desire HD should be with you by the end of October.
There is no need to call us, we promise to update you with further information next week!
Kind regards
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Dear Customer
Your new HTC Desire HD!
The latest information regarding your delivery has not changed - ‘we are still expecting to be able to fulfil your order by the end of October’.
This will have no impact on you being one of the first customers to receive this amazing new phone!
There is no need to call us, we promise to update you with further information next week.
Kind regards
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Dear Customer
Thank you for your order of the stunning New Desire HD.
The demand for this product has been tremendous and unfortunately there has been a delay in getting supplies in the UK. This has meant they are in very short supply everywhere.
The good news is our shipment has been confirmed. We expect to commence deliveries during the week of the 1st of November.
We appreciate that you have been inconvenienced. We apologise on behalf of HTC.
What happens next? We will email you on the 1st of November confirming your delivery date.
Thank you and sorry for the delay.
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you could just wait ?, 1st of november is only 1 week away its not that long
at least you have a phone to use in the mean time i sold mine so i could buy the DHD imo dont be so impatient
I was in the same position as you however I ordered from e2save (part of the carphone warehouse) on Saturday via quidco, the deal was cheaper and the parcel is out for delivery today by DHL.
Needless to say I have cancelled my MPD order today, so much for utimate HTC partner!
actually if you are getting a run around like that then i would cancel and order with someone else just for the principle of give **** service then lose a sale
Yes I cancelled my order too with MPD after waiting for many weeks. The funny thing is they didn't seem to care about me cancelling, no apology for delay or trying to convince me not to cancel, just confirmation to say they have cancelled.
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
packetlos said:
I was in the same position as you however I ordered from e2save (part of the carphone warehouse) on Saturday via quidco, the deal was cheaper and the parcel is out for delivery today by DHL.
Needless to say I have cancelled my MPD order today, so much for utimate HTC partner!
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Click to collapse
panyan said:
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
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Click to collapse
Just a heads up, I ordered from E2Save on the 21st October and they still haven't shipped the phone, DHL tracking says 'Parcel data received awaiting coll'. I emailed them this morning and i'm still waiting for a reply.
Won't be a happy bunny if you get yours before me
I canceled my order with mpd last week. Ordered one from onestopphoneshop today £5 a month cheaper and should be dispatched today. Will update once I have dispatch notice.
panyan said:
*BOWS DOWN*
THANKYOU! i have emailed MPD to cancel the contract, called E2Save (quidco just didnt work for me )
I got twice as many minutes, more texts and the handset price was cheaper!
AND its being delivered tomorrow!!!!!
*BOWS DOWN*
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lol no problem, I am gutted because my wife was out when DHL came so I have to wait until tomorrow to get my grubby mits on my DHD!
It's probably worth noting that I spoke to MPD this morning and they have had a shipment in and will continue to get them this week so should be dispatching them on a first come first served basis.
I'm hoping the guy I spoke to is right when he says I should probably get mine tomorrow or Wednesday, but I'm guessing Wednesday now.
bugail said:
Just a heads up, I ordered from E2Save on the 21st October and they still haven't shipped the phone, DHL tracking says 'Parcel data received awaiting coll'. I emailed them this morning and i'm still waiting for a reply.
Won't be a happy bunny if you get yours before me
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the woman i ordered with today said they got a shipment of 140 just when i was ordering so it said "in stock" and so she said that i should get it tomorrow
maybe we will both get it tomorrow
Mobile Phones Direct - S*** in Service
I've ordered mine with MPD on 20th September and there is no sign of it.
I got the same email stating that they will update me about the delivery on 1st November...
I never buy with them again...
i think e2save are sending out t-mobile orders first!
i cancelled my vodafone order with them, as i had pre-ordered beginning ov october, only to hear t-mobile orders had been delivered before mine. and that people had ordered them last week, and had them next day !!!
also, all the tariffs keep changing there, last week t-mobile unlimited web 600 was £25 a month, free handset, now its £29.99 handset cost. and the vodafone deal i had has disappeared! now more expensive!!
ive given up, and am waiting til next year and 1.2 ghz ++ devices now.
and hearing all the complaints, it sounds like this is yet another rushed beta device from HTC.
Cancelled my MobilePhonesDirect order. Got it frm Mobiles.co.uk within 24hrs of order
santhoshkumar said:
I've ordered mine with MPD on 20th September and there is no sign of it.
I got the same email stating that they will update me about the delivery on 1st November...
I never buy with them again...
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I've cancelled my order with MPD just 30 minutes before. (helping those poor souls who still believe in MPD and queing there).
Ordered mine with Mobiles.co.uk (free phone + £50.00 Quidco) for the same deal on 26th October 10:00 PM. got it delivered today at 11:00 AM...
Hats off mobiles.co.uk.
I'm so glad I cancelled my MPD order! I've had my DHD since last Monday thanks to me not being willing to wait any more!
Got mine sim free from phones 4 u [email protected] £449.95, i cancelled the expansys £499order, mind you i had rang the phones 4 u northampton, corby, leicester, market harborough, coventry, and kettering branches,
if they try to tell you it is contract only, just tell them you know they sell it sim free, they tend to back down and say something like "i have just checked with my manager and oh yes i see it is available sim free.....sir"
good hunting.
Closing thread.
Topic has been talked about for a long time here
http://forum.xda-developers.com/showthread.php?t=805671
Feel free to post you update there
Cheers,
M_T_M
Your friendly Mod

Expansys Experience

I feel compelled to share my experience of dealing with Expansys UK for ordering the Galaxy S2.
Its really been a very disappointing level of service, for anyone thinking of ordering from them then bare in mind that I ordered my phone on the 8th May when it was listed as in stock. A day or two later when I checked on order tracking it reported 11 days till stock. Over the course of the last 22 days their site has listed it in stock on a number of occasions and my tracked order status has changed repeatedly. Now I understand there is stock issues on the unit but be warned that Expansys 'stock' levels are misleading. I subsequently emailed them for an update which they failed to respond too, so today I called them for an update only to be told that even though I had ordered from the UK site that my order had been transferred to Australia (where I live) and that I must call that office for an update. So despite my intention of getting it early from the UK it appears Expansys is playing games with my order. I have now decided to cancel my order as I don't want to give this company my money. Let's see if Handtec can provide better customer service! Really terrible experience with dealing with Expansys, please consider carefully if intending to hand over your money to them.
Really terrible experience with dealing with Expansys, please consider carefully if intending to hand over your money to them.
Dealt with them in the past and will again .
jje
i posted this here already:
i preordered from expansys uk 19 march. still waiting. they dont reply to emails. expected date on order has been jumping up and down. website has said instock 100+ a couple of times and has now for the past 2 days (very misleading since even if its a bug, surely it should be fixed by now?!?)
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it is so annoying - especially with so many ohers getting theres form various places (including expansys us who are supplying polish uk models or whatever it is). i chose expansys for my preorder as id had good experiences before with devices/accessories. been very dissapointed with this purchase though. website has said 100+ instock for 3 days now
im looking to pick one up tomorrow. Whats the best website to order from for Canada???
Also, not to sound like a cheap ass but there was some discount codes to enter and i cant find them anymore.
Im just very carefull with ordering stuff online. Any help is appreciated.
We bought my wife a Desire S from Expansys last month. It arrived DOA. Instead of telling us they would take care of it, we were told to send it back to them and THEY would decide if it would be replaced or sent to HTC for repairs depending on the state of the packaging.
This makes me nervous, it sounds like they would only replace it if they could resell the defective unit. The box also contained an extra unused security seal for the packaging, which is strange. Why would HTC provide you with a way to make it appear the box had never been opened?
We decided we would be better off to deal with HTC directly rather than send it back to Expansys and have them decide what would be in our best interest. 6 weeks later and it is in for a second round of repairs and my wife has yet to have a full days use of the phone.
This is why Expansys didn't get more order a couple weeks later when the SGS II came out. I'll never buy anything from them again.
this is definitely worrying. I dont think expanys is getting my cash. The thing that bugs me the most is places saying they have stock and yet it takes a month to get your phone.
Handtec looks promising. Is this phone still selling out or can i comfortably order and the phone will be in stock ??
I ordered from Expansys Canada on Friday, and so far they haven't given me a reason to not like them. My order shipped within 8 hours of me ordering, and Fedex says it will be here by 5pm today, which I kind of doubt since the status is still at "Shipping info sent to Fedex". I ordered when there was 44 In Stock.
Funnily enough though, when I look at my order status and click on the link to look at the phone, it says it's not available anymore, but the phone is there with a different link. Just thought that was odd.
can anybody confirm handtec has stock available? I checked the website and it says yes but you can never be sure...
I ordered a while ago from Clove. The day after I ordered I noticed the site said they were out of stock. I started to cancel my order to order from Handtec and then noticed they were out of stock as well. Went back to Clove to cancel my cancel request, they asked me if my order was urgent, I told them it was and they shipped it right away.. Guess they had a few in reserve. Anyway my point is Clove has been great to me, very professional and courteous even when I was wanting to cancel my order.
Sent from my GT-I9100 using XDA Premium App
I've never actually ordered from them, but every time I try to get info from them they are "not the most customer service oriented". You have to give them credit for selling to pretty much the whole world though! I'm surprised there are none in Australia yet. Taiwan's Launch date is June 1.
Just to act as a counter-weight in this thread I thought I would post my experiences with Expansys...
Pre-ordered the SGSII early and got it delivered the 5th of May. They answered all my e-mails promptly and I had no issues with payment or anything else.
Have used them a couple of times before and never had any issues then either.
I ordered one from Expansys USA on Thursday with overnight shipping and received it Friday. I paid with my Paypal account and Paypal wouldn't let me apply the coupon that is available so my charge was $25 higher than it should have been. Within 20 minutes of ordering Expansys refunded the $25 without me having to contact customer service. I was pretty impressed with their service as a first time customer.
jeremy81 said:
I ordered one from Expansys USA on Thursday with overnight shipping and received it Friday. I paid with my Paypal account and Paypal wouldn't let me apply the coupon that is available so my charge was $25 higher than it should have been. Within 20 minutes of ordering Expansys refunded the $25 without me having to contact customer service. I was pretty impressed with their service as a first time customer.
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I ordered one late Friday.. Also went for the two day shipping. Being memorial day, I hope all goes well. Now I am all nervous. I also paid with paypal..
Sent from my SAMSUNG-SGH-I997 using Tapatalk
this thread is about expansys uk. the us site sounds like it has a lot better service and evidently has devices. you cant get anything out of the uk site
Brendo said:
this thread is about expansys uk. the us site sounds like it has a lot better service and evidently has devices. you cant get anything out of the uk site
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Click to collapse
expansysy ain that good, unless u go to their hq i believe was in manchester?
I ordered from Expansys.ca this past Tuesday night (around 11pm) and the phone was in my hands on Friday 3 days later. I had no problems with them. In fact, I gave them my wrong expiry date and someone from customer service contacted me and I was able to fix it early Wednesday morning.
Everyone will have different experiences. Especially since Expansys is worldwide. Different areas may have different issues
I can only speak from my experience with Expansys US. I had no issues what-so-ever. The communication was great, and shipping was spot on. They were everything I require in a seller. I imagine if I needed to return the device it would be the same experience.
Sent them a couple simple questions via email since ordering a SG2 on Friday. No contact since then. Horrible customer service. Sent a cancellation email for my order a couple minutes ago and I expect a full refund. I'll follow up in the morning. I understand it's a holiday weekend but this is unacceptable.
You realize their office hours are Monday-Friday 8-6pm right? Why would they respond if they are off for the weekend, especially on a holiday. You have no reason to be angry at them.
Expansys USA has been great as far as my order for the GSII went. I ordered on the 16th, shipped on the 24th and got it on 26th. No issues at all.

Acer Iconia A500 Tablet 16gb for $209.99

I ordered one. Helpful staff. Came in 7 days of shipping.
http://pcpartsohio.com/BookDetail.aspx?item_id=1333
Figured i'd throw the community a free meal ticket!
***** $209.99 DOES NOT INCLUDE SHIPPING I BOUGHT MINE WHILE THEY WERE LISTED FOR $199.99 AROUND FEB. 1ST 2012. I PAID IN TOTAL $234.99 SHIPPED TO MY DOOR IN SEVEN DAYS. STILL THE BEST DEAL I COULD FIND. I WOULD LOVE TO SEE SOMEONE FIND A BETTER DEAL!!!!*****
My apologies for the misleading title!
Looks too good to be true...
where are you located.. That company is only 600 miles or so from me maybe less. I will give them a call if they still have them mid week..
thanks for the link..
Located in Central Texas. I didn't care if the thing had to come from alaska! I LOVE XDA and my Sam Cap phone so I was fiending for more dev action on a tablet. SCOURED the internetz realm for over a week strait 8+ hrs daily looking for the "BEST" deal ^_^.
http://www.resellerratings.com/store/PC_Parts_Unlimited
The 5 star review from Feb 8th is mine. BTW the $209.99 doesn't include shipping. When I purchased my A500 about three weeks ago, the tablet was on their site for $199.99!!!! You still have to pay around $30 shipping, but hey... you can't beat this deal ANYWHERE!!! It takes amazon's sellers out to dinner and never calls them again...
For those who aren't inclined to click....
irate_yourate
5/5 Stars
posted Feb-08-2012
"I don't know why there are so many negative reviews. My experience with PCPARTSOHIO.COM was VERY pleasant. They returned my emails in under 24 hours of working business days. NO COMPLAINTS. I have full faith in ordering from this company. Reason being; I ordered an ACER A500 TABLET 16GB from their site. I was skeptical, but said what the heck. I'll risk my $234.99 shipped strait to my door. This was the BEST and CHEAPEST price on the ENTIRE INTERNET after I scoured www.shopwiki.com www.aliexpress.com www.amazon.com www.ebay.com and MANNNNNYYYY other sites. I emailed the company about refund and return policies in case of DOA or other problems. I was politely informed that they have a 90 day return policy. Excellent! I was so anxious to put my order through; I never waited for a response regarding these questions. They responded promptly @10:30am on the following Monday (order placed on Saturday). Informing me I would receive a tracking # when my package shipped in 2-7 business days from UPS. I was also informed that they work with liquidations that’s why it may be delayed to ship. I said that was fine and eagerly awaited the email. I never received (to my knowledge) a tracking email. I may have missed it since I receive multiple emails an hour, and never clean my inbox. All in all, I WILL do business with them again. Soon, in fact. I will be ordering my wife a tablet as well. They are great. I was also informed that it may arrive with a scratch or two from shipping process, although there were NONE!!! The package arrived exactly 7 days from the day my card was charged (Monday). Everything worked right out of the box. There was no original packaging, which I was well aware of. One Charger, One Tablet. One ecstatic man. I am super pleased with www.pcpartsohio.com
PC Parts Unlimited Corp.
34675 Melinz Pkwy., Unit 105B
Eastlake, OH 44095
and look forward to doing business with them in the future. A+++
"
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PS: The tab came with a charger and the Tablet itself. Nothing else. BUT!~!!~~ It was shipped with NO scratches AND stock 3.0 or 3.1 I believe!! I OTA updated with out knowing I needed original stock to root. Lol took me about an hour to revert.... Tablet is running STRONG today. As it does every day! Ordered a green silicon case from amazon with screen protector for around $7.00.
*edit: IDK if they have a mandatory shipping rate or if the prorate for the area of travel erica so it could be more or less depending on location. My shipping costs personally were 34.99. I totaled the order to my door for $234.99. Best money my wife has ever spent lulz i'm in the market for buying her one soon too! Can't wait for stable ICS with full function.... *Drools*
Thank you very much for the information and reply back so soon..I have had the a500 since April since last year i pre ordered mine from BB.. EVEN thou im not a best buy fan..
again Thanks
Thats a steel of a deal right there
Erica..... In case you haven't looked all the way through the seller's site, the catch is in the shipping, see attached quote......
UPS Ground -- $35
UPS BLUE (2nd Day) Place Order by 1 PM EST -- $55
UPS Red (Overnight) Place Order by 1 PM EST -- $69
UPS 3 Day Select (shipped next business day) -- $49
My order would have come to $244.99 which is a far cry from $209. At the finished price i.e. $245 and a possible unknown time taken to ship, it doesn't honestly seem such a great deal especially as daily deals are being offered on the A500 in anticipation of the release of the Tegra 3 machines.
erica_renee said:
Thank you very much for the information and reply back so soon..I have had the a500 since April since last year i pre ordered mine from BB.. EVEN thou im not a best buy fan..
again Thanks
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No problem! I love to help! Especially when it deters people from Ipad/Iphone/Ipod... not flaming them I am just pro-open source. The fact that Apple will electronically murder your phone if they find out you jailbreak..... reminds me of the southpark episode "Humancentipad"..... sorry I had to bring that up >.< so gross.... like apple... *cough*.... again this is just an opinion so nobody get disgruntled please. ^_^
Oh yeah i'm not a BB fan either except for test runs! It's awesome to have everything you can get online for half as much right at your fingertips for pre-purchase testing!
metpolds said:
Erica..... In case you haven't looked all the way through the seller's site, the catch is in the shipping, see attached quote......
UPS Ground -- $35
UPS BLUE (2nd Day) Place Order by 1 PM EST -- $55
UPS Red (Overnight) Place Order by 1 PM EST -- $69
UPS 3 Day Select (shipped next business day) -- $49
My order would have come to $244.99 which is a far cry from $209. At the finished price i.e. $245 and a possible unknown time taken to ship, it doesn't honestly seem such a great deal especially as daily deals are being offered on the A500 in anticipation of the release of the Tegra 3 machines.
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Yeah this is true that the shipping is the catch... I myself did not notice this til I was ready to check out. Just choose ground.... doesn't take long. If you are someone scouring the internet today or soon or have been and you want a good deal this is one... Again It was $199.99 when I bought a couple of weeks ago so no telling if it will drop again soon... a good site in general for random computer parts(yeah that was off topic so sue me ) But for those poor souls out there looking on Amazon or ebay because that's the only sites they know, this does help. Why pay $350 on amazon or $280+ on ebay? I know we are in a not so fluffy economy and I for one LOVE to save ten dollars... let alone a hundred... or two...
~Much love to the community.
Just ordered one for a friend. Total with plain ole ground shipping, $244.99! Thanks for the heads up.
thats a steal!!!
i m looking for a A501 tho which is with the sim slot tho. any luck any one?
carpenterethan said:
I ordered one. Helpful staff. Came in 7 days of shipping.
http://pcpartsohio.com/BookDetail.aspx?item_id=1333
Figured i'd throw the community a free meal ticket!
***** $209.99 DOES NOT INCLUDE SHIPPING I BOUGHT MINE WHILE THEY WERE LISTED FOR $199.99 AROUND FEB. 1ST 2012. I PAID IN TOTAL $234.99 SHIPPED TO MY DOOR IN SEVEN DAYS. STILL THE BEST DEAL I COULD FIND. I WOULD LOVE TO SEE SOMEONE FIND A BETTER DEAL!!!!*****
My apologies for the misleading title!
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seems like a smooth transaction there, how do you confirm order and secure your money if something goes wrong?
carpenterethan said:
I ordered one. Helpful staff. Came in 7 days of shipping.
http://pcpartsohio.com/BookDetail.aspx?item_id=1333
Figured i'd throw the community a free meal ticket!
***** $209.99 DOES NOT INCLUDE SHIPPING I BOUGHT MINE WHILE THEY WERE LISTED FOR $199.99 AROUND FEB. 1ST 2012. I PAID IN TOTAL $234.99 SHIPPED TO MY DOOR IN SEVEN DAYS. STILL THE BEST DEAL I COULD FIND. I WOULD LOVE TO SEE SOMEONE FIND A BETTER DEAL!!!!*****
My apologies for the misleading title!
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I got mine for $199 + $35 shipping from them. Im pleased with it and it was in perfect shape. They reported it as new open box but was actually a refurbished one. That being said it was a great tablet @ a great price. Get one while you can.
drellisdee said:
I got mine for $199 + $35 shipping from them. Im pleased with it and it was in perfect shape. They reported it as new open box but was actually a refurbished one. That being said it was a great tablet @ a great price. Get one while you can.
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Our son is about to leave for college very soon.So thought i would buy him one as i often have to hide mine from him..
Gonna miss the boy but someone has to take care of us when we old.So better send him away.
Great find, thx to the OP
carpenterethan said:
I ordered one. Helpful staff. Came in 7 days of shipping.
http://pcpartsohio.com/BookDetail.aspx?item_id=1333
Figured i'd throw the community a free meal ticket!
***** $209.99 DOES NOT INCLUDE SHIPPING I BOUGHT MINE WHILE THEY WERE LISTED FOR $199.99 AROUND FEB. 1ST 2012. I PAID IN TOTAL $234.99 SHIPPED TO MY DOOR IN SEVEN DAYS. STILL THE BEST DEAL I COULD FIND. I WOULD LOVE TO SEE SOMEONE FIND A BETTER DEAL!!!!*****
My apologies for the misleading title!
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Great find! This is cheaper than I've been buying them off of Craig's List!
I went to buy one of these, but one the page that I was supposed to enter my credit card info, I noticed that Google Chrome says it wasn't safe.
Here is the definition they gave:
"The site uses SSL, but Google Chrome has detected either high-risk insecure content on the page or problems with the site’s certificate. Don’t enter sensitive information on this page. Invalid certificate or other serious https issues could indicate that someone is attempting to tamper with your connection to the site."
I sent their support an email. Don't think I will order from there until they explain this.
very low rating....
resellerratings.com/store/PC_Parts_Unlimited
I'm officially calling Shenanigans on this company and anyone promoting them. Their business ratings are abysmally bad and it's clear that their site fakes customer ratings.
There's no free lunch, and I highly doubt anyone ordering one of these red herrings will receive an A500 in any kind of reasonable condition. Judging by what other customers have said about their purchases at PC Parts Unlimited, you'll get something that was used, in a flood, inoperative, and possibly stolen. Use a reputable dealer.
My dad and I just ordered a pair from here. I'll let you guys know how it goes.
Sent from my Nook Tablet via !!Magic!!
Woot Buy
Got my Acer Iconia a500 from the woot website. I bought a 32gb refurbished a500 with wifi (standard with 90 day Acer warranty) and I received it in about a week and a half. It cost me 300 plus 5 dollars shipping and it has been working great so far. Love the forums by the way, very helpful (first time poster here).
woot.(add a dot com)/Forums/ViewPost.aspx?PostID=4819740
Sorry, not allowed to post URLs on my first posts.

Very.co.uk showing 25th March delivery still

I ordered the One from very.co.uk today and noticed it stated delivery was before the 25th March, seems odd that apart from P4U it seems everyone is quoting the 29th!
http://www.very.co.uk/htc-one-smart...ver/1224926742.prd?browseToken=/q/htc+one/o/2
its very expensive
Very expensive. Check asda!
I guess u like the pay over 3 months? No interest? Lol... That's cause your paying £120 over STD price.
Sent from my HTC One using xda premium
Asda direct is£509 but you get free HTC case and media link
Sent from my HTC One X using xda premium
Hi all, yes it is expensive, but I get to pay over three months, plus I get 10% off as a new customer plus 7% cashback via topcashback so overall by my calculations it works out cheaper :fingers-crossed:
wizzywig27 said:
Hi all, yes it is expensive, but I get to pay over three months, plus I get 10% off as a new customer plus 7% cashback via topcashback so overall by my calculations it works out cheaper :fingers-crossed:
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I'm not sure if you noticed this or not but there's a little text there stating
"Delivery by 03/04/2013"
was it just updated recently? (0.o)
I spoke to the guys at 3 today via their sales team and they stated that they have the Silver in stock and would be delivered tomorrow should I order today the black one however isn't expected until 03/04/2013
Hello, yes that was updated this morning, my order still states the 25th, I will contact them to be sure
Asda £499
---------- Post added at 10:38 AM ---------- Previous post was at 10:34 AM ----------
I'm surprised Very are giving the 10% new customer discount off a mobile phone, they wouldn't do it for an Ipad
wizzywig27 said:
Hello, yes that was updated this morning, my order still states the 25th, I will contact them to be sure
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Mines also saying the 25th. Perhaps there are more delays
Just spoke to Very, they advised it is still expected by the 25th, although I will take that with a pinch of salt!
CreativeNerdSam said:
I spoke to the guys at 3 today via their sales team and they stated that they have the Silver in stock and would be delivered tomorrow should I order today the black one however isn't expected until 03/04/2013
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What! I ordered from 3 yesterday an they said mine will be with me on 28th this month
Mines showing delivery Monday 25th but its not dispatched.
I ordered mine through Very with the same date of the 25th. Seeing as it was cheaper to pay for over couple of months. However after calling them 4 times to find out when I was going to receive the device I was given the suppliers number to call which turned out to be Nokia Support. I have since cancelled the order with Very and taken out a contract with 3 instead. Device should be with me by the 28th. Hopefully.
FortKnox said:
I ordered mine through Very with the same date of the 25th. Seeing as it was cheaper to pay for over couple of months. However after calling them 4 times to find out when I was going to receive the device I was given the suppliers number to call which turned out to be Nokia Support. I have since cancelled the order with Very and taken out a contract with 3 instead. Device should be with me by the 28th. Hopefully.
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Hahaha! This made my day! lol I wonder what could have happened if some less knowledgeable people got that response They could have called nokia and inquired about HTC Epic fail!
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
wizzywig27 said:
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
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I also have the same order status but was told that very would be recieving the order on the 25th and I would be getting it on the 27th
wizzywig27 said:
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
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Interesting and annoying that different stores have different prices for sim free.
I will be in that area next Friday but by that time Asda may have shipped mine so would need to go through hassle of returning it and refund for £40 saving.
Phillmitchell said:
I also have the same order status but was told that very would be recieving the order on the 25th and I would be getting it on the 27th
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On that basis, I will be taking the day off work on Monday and if it does not arrive I will be certainly giving them a piece of my mind. I have no confidence that it will be here/there on the 25th or 27th for that matter.
People buying from Very Handtec and Asda are all in the same boat. We have no actual ides when we will get our phones.
Only places that seem to give a realistic date is Three as they delivered phones this week as advertised.

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