problem with the screen - Hero CDMA General

is anyone else's hero's screen discoloring in each of the four corners when the brightness is up? i cant explain it better than that, when the phone boots up when th brightness is pretty high, it looks like the corners of the screen are discoloring to like a whiteish color, ive went thru 5 heros so far between my girlfriend and i and every hero has the same problem. and im not returning the hero's for that problem, but for various other issues. just wondering if im the only one. and by the way, the htc moguls suffered from the same issue.

blankd3ckskat3r said:
is anyone else's hero's screen discoloring in each of the four corners when the brightness is up? i cant explain it better than that, when the phone boots up when th brightness is pretty high, it looks like the corners of the screen are discoloring to like a whiteish color, ive went thru 5 heros so far between my girlfriend and i and every hero has the same problem. and im not returning the hero's for that problem, but for various other issues. just wondering if im the only one. and by the way, the htc moguls suffered from the same issue.
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Click to collapse
this is a common problem I've had with basically every smartphone I've ever owned.... the only thing I return phones for is for dead pixels (not as common) it's just one of those things man

i had the samsung moment for a few days with the brightness all the way up and it never had this problem. it only seems to be on htc devices, even the moto droid doesnt have this issue.

blankd3ckskat3r said:
i had the samsung moment for a few days with the brightness all the way up and it never had this problem. it only seems to be on htc devices, even the moto droid doesnt have this issue.
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Click to collapse
don't know what to tell ya then.... my samsung instinct, palm pre, htc mogul, htc touch pro, and now my htc hero all do it.... i don't notice it unless I'm looking for it

johnsongrantr said:
this is a common problem I've had with basically every smartphone I've ever owned.... the only thing I return phones for is for dead pixels (not as common) it's just one of those things man
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Click to collapse
Same here, but not just on smartphones, but pretty much every single backlit LCD device I've ever owned. You're not noticing the problem on the Moment because the screen most likely doesn't have a backlight due to the AMOLED technology.

is there any way to prevent it doing further damage? one hero i owned got so bad it was turning purple on every black screen, it got progressivly worse each day

No clue. It really shouldn't be getting any worse unless something weird is going on with the LCD screen itself (that's what your problem sounds like), rather than just a little bit of light leaking through the corners.

I always thought those were just the light sources for some of the backlighting...

blankd3ckskat3r said:
is anyone else's hero's screen discoloring in each of the four corners when the brightness is up? i cant explain it better than that, when the phone boots up when th brightness is pretty high, it looks like the corners of the screen are discoloring to like a whiteish color, ive went thru 5 heros so far between my girlfriend and i and every hero has the same problem. and im not returning the hero's for that problem, but for various other issues. just wondering if im the only one. and by the way, the htc moguls suffered from the same issue.
Click to expand...
Click to collapse
I have that issue on this hero (#3). I didn't notice it on the previous ones I owned, but I'm not saying it didn't exist.

I notice it too when im looking for it and this is my second hero at first I thought I was losing my mind but then I found this thread so at least im not alone

Related

Hue Changes When Screen is Tapped

Hi all, I was wondering if anyone else is having the same issues as I am with my new 6800. I have noticed that on occasion the screen will change to a very light greenish hue when I press on the screen with the stylus. The screen immediately changes back to normal once I pull off the screen. This seems to happens several times throughout the day. Is this normal? Any possible fix? or return it? Thanks for your help!
Great forum BTW...
Yes, sometimes I do notice the hue change, but it doesn't happen very often. I don't believe it's a defect since I've seen it in more than one Mougls (though one had it worse than the other; the hue alternates with every tap or key press). Some expert opinion on this would be nice.
Not normal~! The first batch of Moguls did not have this issue and they came with a harder screen to the touch. the HTC replaced the screen to a inferior quality resulting to this issue. I am a witness to this. We have to live with it or nag enough about it. I personally made Sprint and HTC replace my Mogul4 time for this and every replacement had this issue. So to prevent myself from being dropped from, the service I will just suck it up. Sad indeed. But i least I gave them hell for it.
If what you're saying is true, then perhaps the three bright spots on my screen (from pressure against the carrying case) is also a result of this inferior screen. Curse HTC for their cheap antics!
SINNN said:
Not normal~! The first batch of Moguls did not have this issue and they came with a harder screen to the touch. the HTC replaced the screen to a inferior quality resulting to this issue. I am a witness to this. We have to live with it or nag enough about it. I personally made Sprint and HTC replace my Mogul4 time for this and every replacement had this issue. So to prevent myself from being dropped from, the service I will just suck it up. Sad indeed. But i least I gave them hell for it.
Click to expand...
Click to collapse
I guess I'm going to go ahead and just live with it. I really don't want to go through the hassle of returning it just to get another that has the same issue or possibly something worse. Thanks all for your input.
WRONG.
not a hardware issue, really.
You'll notice the scroll wheel also sometimes causes it.
Its a driver issue... when any input is received (screen tap, hardware button, etc...), the screen hue shifts every so slightly. Most don't notice it.
Some people on ppcgeeks have reported that depending on the rom you use, sometimes it goes away.
Dishe said:
WRONG.
not a hardware issue, really.
You'll notice the scroll wheel also sometimes causes it.
Its a driver issue... when any input is received (screen tap, hardware button, etc...), the screen hue shifts every so slightly. Most don't notice it.
Some people on ppcgeeks have reported that depending on the rom you use, sometimes it goes away.
Click to expand...
Click to collapse
Sorry, But I already went thru issue with HTC and SPrint. Neither both know why but they call it a defective unit. Reason why I state that the screen is different because I am furtunate to have bought 2 Mogul on the first day it was released. One for me and one for my GF. Then my Mogul ended up breaking its Stylus clip form the housing of the phone so like a moron I went over to have it replaced my Sprint thru the manufacture warranty. Spring decided to give me a onetime replacement thru the warranty. So when the phone got here first thing I noticed was a yellow color hue to the backlight and the screen kept changing from somewhat bluish tint to yellowish tint using any buttons including the scroll wheel and taping the screen. Immidietly I called Sprint and explained y frustration with this new usnit. They concluded that it was a defect. So the next mogul shipped had the same issue exept this one had a back backlight that kept shutting off. Again I sent it back and the forth mogul that I received had AGAIn a yellow look to it and dimmer backlight. I called Sprint and they said again that it was defective and to send it back. Now i finally got my 5th Mogul and this time the backlight was not yellow but more of a cold bluish color but more acceptable. It was not as brite as my first mogul but I just gave up on getting mogul after mogul and just decided to keep this one because I am sure If I send it back then Sprint will send me another yellow colored hue backlight again. How do I know that all my backlight on all those Moguls were kinda funny? Because I had my GF mogul in which was one of the first moguls sold. And comparing all the moguls to hers you can definately tell they are different. Also I must note that her screen is harder than all the new Moguls that i got. ALl my replacements including my current Mogul have a softer screen. Very noticable. That why I know for a fact that they changed screens to a inferior quality to cut cost. I must recommend everyone with this same issue to have them call Sprint and have them replace your unit. This way they can force HTS from replacing screens int he near future. Here is a pic of a mogul with a yellow hue backlight that flikers different colors when tapped or using the scroll wheel. You can see how the Mogul on the right is soo much whiter like it should be, this is my GF mogul. Her manufacture date is May 3 2007. One of the first batch of good moguls. Now you can see that my story is real and I am not lying or making up anything about the screen being different. So its not a driver issue. Its a DIFFERENT SCREEN all together. Remember when you break you mogul and have it replace.. compare both screen before you decide to stay with your replacement.
PS. My GF screen is very White and Bright and never flickers different colors when tapped. Its rock solid. And also if I tap it normaly I can really feel a different in how much harder her screen feel. Im 100% this is a very superior screen ALL moguls should come with. But we are not HTC and cant forced them to switch back
SINNN said:
My GF screen is very White and Bright and never flickers different colors when tapped. Its rock solid. And also if I tap it normaly I can really feel a different in how much harder her screen feel. Im 100% this is a very superior screen ALL moguls should come with. But we are not HTC and cant forced them to switch back
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Click to collapse
Wow from reading people's comments I didn't think it was that bad. After seeing your picture though, that is completely unacceptable. Send a letter to HTC along with the photo and demand they send a replacement!
You know... im sick of having to wait a week for replacement AFTER REPLACEMENT from sprint and the same bad screen i get. But i will emal HTC and see what they say.

X1 screen fading issue

Has anyone come across their X1 having a screen that is fading in the top right-hand corner? it looks as if it's been pressed really hard there on mine.
I've had so many X1s now and I'm really fed-up of it, Sony Ericsson, Windows Mobile (to add to all Windows OSs really) and my operator, O2, for being the World's biggest morons. The one I got today seemed perfect for once and actually put together properly and, apart from a tiny, hardly noticeable scratch on the back cover (for which I have another cover as a spare anyway) I was pretty happy with it. The screen is really bugging me though and this is the second or third one where the screen is quite a bit worse than others have been.
I'm unsure of what to do, there's no other phones that I have any interest in and I'm sick to the teeth of O2 and this fault riddled phone too. I've only just gotten used to the fact that the illumination lights don't work properly on any X1s!
I beleive you are referring to the white light bleeding thru in the corners? This is something simular to what happens on some monitors. I don't think it gets worse and it can only be noticed when a black background in showing in the corners when you look at a picture or play a movie.
I know EXACTLY what you're talking about. It is the most visible when you're turning it on during the "EXPERIA" screen, huh? I have that, too.
Raspster said:
I beleive you are referring to the white light bleeding thru in the corners? This is something simular to what happens on some monitors. I don't think it gets worse and it can only be noticed when a black background in showing in the corners when you look at a picture or play a movie.
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Click to collapse
This is exactly it! Sorry, couldn't remember to call it bleeding lol.
I'm almost certain I'll return this X1...shame because it's the first without any other issues.
omfg i totally forgot abt this when i sent it to the svc ctr 2 days ago!
i only complained abt the buttons getting less responsive. lol. had this screen issue since day 2 but nvr been a big prob.
damn...
Called "light leakage" elsewhere
Personally its only noticeable at all with a completely black screen (like the Xperia load screen mentioned above) ...and completely invisible the rest of the time.
So I barely notice it and it doesn't bother me
Check out this thread...
http://forum.xda-developers.com/showthread.php?t=445976
I'm still on my first X1i by the way -4 months in and no probs at all
Guys,
If you have no build issues like cracks, I strongly suggest you keep it. AFter a week or two of use, you'll stop noticing the light bleeding less and less. I believe I read it somewhere that you have the NGOCD or something? New Gadget Obsessive Compulsive Disorder.
Cheers.
PoisonWolf said:
Guys,
If you have no build issues like cracks, I strongly suggest you keep it. AFter a week or two of use, you'll stop noticing the light bleeding less and less. I believe I read it somewhere that you have the NGOCD or something? New Gadget Obsessive Compulsive Disorder.
Cheers.
Click to expand...
Click to collapse
Definately...I just like a new device to be perfect as it should be.
I can still notice the bleeding a bit during normal use and it's really irritating. I don't get why it's just in the right-hand corner and worse on some X1s than it is on others.

X10 Backlight problem - lower area near the keys

Hi Guys,
I just bought an X10 yesterday. I noticed that the lower area (portrait mode) of the LCD looks like a bit dim/burned if the background is white. I noticed this when I opened facebook and looks like there are shades of light yellow where it looks like a shadow from the backlight not properly diffused. I'm going to take a picture later and paste it here. This is an expensive phone and I'm guessing that it should'nt show anything like this. Let me know if you also noticed something like this too.
Thanks.
Try another program and if the problem persists you have a hardware defect.
-------------------------------------
Sent from my X10a
Yup. Tried it out, Pretty sure that it is not the app itself. Problem is pretty static even on landscape mode.
Thanks, I'm going to the shop later to return it.
OT: I think X10 is a bit overpriced - maybe not used to plastic feeling, I was pampered by my HD2.
Same here
I have the same problem, but didn't give it too much attention.
I am curious if the shop will change it for you. Let us know please.
Me too. Doesn't bother me though.
Well, I went back to the shop. They showed me the working display item. It also showed the problem. I told them that maybe the backlight was burned out and asked them to open a new set for 1:1 exchange. Same thing, problem is still there... They changed it anyway. I'm entitled for 1x 1:1 exchange for 60 days and used it by just opening box. Still asked them to replace it my 1 day old set with the newly opened X10 just to make my wife happy =). Well, still sigh.... Expensive phone with a poor backlight. I don't have it on my HD2. If you do browsing and you're aware of the problem, sometimes it just pisses you off. But not the end of the world.
OT: I'm starting to enjoy android now =) Fast and fluid... stock UI sucks for X10 but definitely can be changed and will definitely rock if rooted. I also thought that the camera button was spoilt, but was surprised that you can do a "half press" to do a focus like a normal camera. Brilliant!
mardolf said:
Well, I went back to the shop. They showed me the working display item. It also showed the problem. I told them that maybe the backlight was burned out and asked them to open a new set for 1:1 exchange. Same thing, problem is still there... They changed it anyway. I'm entitled for 1x 1:1 exchange for 60 days and used it by just opening box. Still asked them to replace it my 1 day old set with the newly opened X10 just to make my wife happy =). Well, still sigh.... Expensive phone with a poor backlight. I don't have it on my HD2. If you do browsing and you're aware of the problem, sometimes it just pisses you off. But not the end of the world.
OT: I'm starting to enjoy android now =) Fast and fluid... stock UI sucks for X10 but definitely can be changed and will definitely rock if rooted. I also thought that the camera button was spoilt, but was surprised that you can do a "half press" to do a focus like a normal camera. Brilliant!
Click to expand...
Click to collapse
what a surprise... maybe the batch the store got all have some defects. i have zero problems with my lcd and everything looks beautiful and sharp with great contrast.
I really don't know. 1 batch and all defected, possible. I actually mentioned it to them but they told me that since they released the product here in Singapore, it is the same batch. And I'm the only one who noticed it...
Are you talking about the 'wavy' pattern on the bottom of the screen? It's as if the screen wasn't laid flat and the shades of the wave shows on the white screen?
Not sure if that made any sense but it's on my device and same as my friends.
Yes, I'm referring to that one. I just checked my HD2, and it is also there but not that obvious, unlike the X10.
"Lights at the bottom are poorly diffused". And you can see the shadow of the 6 LED lights SE used. When I saw this patterns, I remembered the old LED to lit the LCDs on old Nokia monochrome phones =), and you can change that to any color just to be hip when I was still a teenager.
Well, I still like the phone. =)
Had to open a plain white google home screen with opera just to find this, yes its where the leds are spaced and what ^^ said about diffusion. Very unnoticable unless you look for it.
I'd recommend not looking for it
It is on every single X10 unit and it is nothing that should bother anyone since it is only visible in very light plain backgrounds.
I noticed it since day one but I was surprised that it does not show in dark backgrounds. It is unlike the color bleeding that would happen on some LCDs. Therefore, it is ok and nothing to bother about

Just swapped out my EVO and got the replacement. Two new things on the EVO.

I just wanted to say that I got my EVO replacement due to the screen separation issue. Anyway, as soon as I got the replacement phone I noticed two things that were different from my first EVO.
1. The back cover: The back cover on this EVO is a little darker than my original and seems to be made of that scratch resistant rubber plastic on phones like the Palm Pixi. It's not as rubbery as the Pixi but it's there and it's definitely different from my first phone.
2. Screen Brightness: The screen on the replacement is much brighter than my first EVO. Even at the highest setting on my original I was a bit disappointed coming from the Nexus One. This second phone is easily as bright as the N1.
Could the phone really be a little different this early on in production?
Whats the hardware version?
It says 0003. I never checked my first EVO though.
I received an 0003 on launch day. It does not have any of the issues so far that people have been plagued with.. I have noticed that the light from the buttons bleeds through to the lcd screen which is annoying and is more obvious depending on what is being displayed on the screen. There is not screen seperation or light gap between the frame though.
I have one of the first batch EVOs and mine says version 0003 as well. Maybe they didn't bother changing that information?
I wish there was a way to compare. Either way, I'll probably wait and see if my EVO gets any worse within my 30 days before I ask them to swap it out for a newer version. But I also don't have too many issues with it. My touch screen works properly (not sure if there's an issue or not because I tried it on my pillow again this afternoon and it worked fine) and my screen has not separated yet (though the light does still leak through a teeny bit).
I have version 2 and I haven't had any of the issues people are mentioning. Hopefully I don't have to swap mine out.
Sent from my EVO using tapatalk.
I've got a v2 and no issues except for the ground one which I don't really give a crap about.
I have version 002 and I don't have any problems I hope. I do get the problem with my screen not mounted correctly so when it is on a table the screen is not working properly
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Sent via the XDA Tapatalk App
All 3 of ours were 0002 from sprint.com on launch day; all 3 have the glass problem and mine has the blown speaker problem.
Hoping when they get them back in stock, the exchanges will be better.
Yeah, I also have a 002, most likely because I have a Google IO phone. It seems to have none of the problems that are being talked about—not even light leakage or touchscreen. Only problem out there is the 30FPS cap and that's established to be kernel/firmware. Seems like the first true production run of EVOs had some shoddy work...
booloobunny said:
I just wanted to say that I got my EVO replacement due to the screen separation issue. Anyway, as soon as I got the replacement phone I noticed two things that were different from my first EVO.
1. The back cover: The back cover on this EVO is a little darker than my original and seems to be made of that scratch resistant rubber plastic on phones like the Palm Pixi. It's not as rubbery as the Pixi but it's there and it's definitely different from my first phone.
2. Screen Brightness: The screen on the replacement is much brighter than my first EVO. Even at the highest setting on my original I was a bit disappointed coming from the Nexus One. This second phone is easily as bright as the N1.
Could the phone really be a little different this early on in production?
Click to expand...
Click to collapse
Odd because my Evo is from launch day and has the rising screen issue but it also has the same back cover and very bright screen you seem to be describing on your replacement. I kept comparing my Evo to my HD2 and saying wow the Evo screen is so much nicer and brighter for some reason.
boredmug said:
I received an 0003 on launch day. It does not have any of the issues so far that people have been plagued with.. I have noticed that the light from the buttons bleeds through to the lcd screen which is annoying and is more obvious depending on what is being displayed on the screen. There is not screen seperation or light gap between the frame though.
Click to expand...
Click to collapse
Have you tried pressing down on the glass just below the 4 touch buttons? I had the light leakage since day one but I had read about it in a few tech blogs who demoed the Evo before launch and said they noticed that so I figured it was just a flaw to live with on most if not all Evo's. But now that my screen raised up and can move up and down a bit, when I press down hard enough (which isn't very hard), the light leakage goes away until I remove my fingers or until the screen decides to pop back out later.
Guess I am not the only one noticing this:
http://androidforums.com/htc-evo-4g/104212-hardware-build-3-totally-different-handset.html
Hardware check
How do i find out what version of phone do i have, is it on the box with all the bar codes?
Toethumbs said:
How do i find out what version of phone do i have, is it on the box with all the bar codes?
Click to expand...
Click to collapse
Menu >> Settings >> About Phone >> Hardware Information >> Hardware Version
Second EVO (replacement for first.
Im currently on the second EVO now and I too niticed a difference in the brightness from the first one. This one it brighter and the bottom 4 buttons are evenly lit on this EVO. The Hardware on this current EVO is 0003. I dont know what the first EVO was. I am currently waiting for sprint to get more in stock so they can send me a 3rd replacement. This model has the yellowish vertical lines in the screen,
Today I went to use the front facing camera and the phone froze, rebooted, and now uses the back cam no matter what setting I put it on. It seems like the front cam is nonexistent. I have done a factory reset and still nothing. I dont understand what happend to HTC's quality controll from Hero to EVO. The Hero I had had ZERO issues and now these phones are falling apart right out of the box. Way to go HTC!!!
I have 002, having the glass issue along with light bleed. Right now it's not that bad when I have a case on it. But I am going to get TEP and get a new phone a year lol.

[Q] Display issues on Omnia 7?

Hi guys,
I played with a Omnia7 at a local T-Mobile store yesterday. While I absolutly like the device and the colors of the OLED display I noticed a small issue: It looked like a few items (probably the ones beein showed most often) wrer like "burned" into the display. E.g. on a light background I could allways guess the Line "Windows Phone" and the logo at the top of the display. This stayed that way regardless what application I've been running.
So my question is if someone else ever notices things like that on her/his Omnia 7? I would guess thats due to the device beeing switched on all day long for months now so that the display has allready seen some sort of damage...
Nope, mine is working fine.
btw, i may experienced some similar issue on my previous device, the htc touch pro running wm6.5. some part of the screen just stayed there like a gloomy shadow for some time, esp when the screen is in dark backgrounds. i wonder if it is a design flaw or because of the ROM i'm running.
take a look at what happened to me! http://forum.xda-developers.com/showthread.php?t=973337
That happens to OLED screens if their left on for long.
One of the reasons we dont have the option to leave the display always on in our phones.
Generally it mainly only happens to display phones since their screen is nearly always on and stay in the same place.
evolutionqy7 said:
That happens to OLED screens if their left on for long.
Click to expand...
Click to collapse
evolutionqy7 said:
Generally it mainly only happens to display phones since their screen is nearly always on and stay in the same place.
Click to expand...
Click to collapse
Thats actually what I guessed, both.
I have my screen set to 5 mins (just for the sake if im on a game and dont want the app to tombstone and wait for a long reload)
But have no issues so far
The only complaint i have with AMOLED screen is the damn clarity is so poor compared to LCD's.
Where as it was crisp clear on SLCD on my HD7, the clarity on the SAMOLED screen reminds me newspapers wher you can see the squares in text and its not clear.

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