Hero - Emergency Call Only - Hero, G2 Touch General

I have just bought a HTC HERO that is locked to Orage from a friend yesterday, I trusted him so I didn't bother trying to see if it works on an Orange simcard. Anyways I took it to a phone shop to unlock it and the guy said i should come back the next day to get it. The next day he said he couldn't unlock it.
When I put an Orange simcard it just say "Emergency Call Only" on the top bar but when I put a different simcard it ask for unlock code. So does this mean the phone is blocked or could the unlock guy have messed with something?
Thanks for your response.

First I would confirm if it is actually locked to Orange, when you put and Orange sim in does it ask you for a code (simlock code)? If so put it in and see if you can get registered on the network, if that doesn't work try sims from different networks until you find which network it is locked to.

I have a ht hero originally on orange, unlock codes you can purchase do work on the modaco 2.8 rom.
The emergency service is something i was getting and still do from time to time very annoying. I have found this http://forum.xda-developers.com/showthread.php?t=579606 works.

RetroFlux said:
First I would confirm if it is actually locked to Orange, when you put and Orange sim in does it ask you for a code (simlock code)? If so put it in and see if you can get registered on the network, if that doesn't work try sims from different networks until you find which network it is locked to.
Click to expand...
Click to collapse
Thanks for you response. I am sure it locked to Orange because when I try other simcards it ask for unlock code. But when i put Orange it says "No Service"

Related

T-Mobile wing - does it have simlock or not

Hi I'm new user of T-Mobile Wing. I found a thread on this forum that most of T-mobile wing don't have simlock. I get my sim card from era (polish carrier) and put inside wing. Then turned on and everything is working. It has found a service. But I still have some doubts. One is that the service name is T-mobile ( which is normal in my nokia using era because of roaming policy of my carrier) but I'm not sure if I leave USA the phone will work or not. I'm not sure how sim lock work here in USA. Should the phone report problem with other sim card when I turn it on? Or maybe it will stop working when I will come back to Poland.
From the other side when I put T-mobile sim card into my old nokia which is locked, the phone reported error "device is secured, please provide code" ( <- this is free translation from my polish)
I assume the same sittuation should appear in case of wing with era sim card, but it is my first pda and I don't know if in this case my assumptions are correct.
Thanks in advance for your answers.
yes its sim locked
you can get it unlocked so it does thru some companys try search in google.
So why right now when I put sim card from different carrier I'm able to use the phone and make calls??
yep. I've got wing registered in era without any unlocking.
huh. thats really strange. it may be some weird kind of roaming. update when you receive your phone bill? If it's kind of ridiculous, you know you need to sim unlock.
I believe that if you get a tmobile sim(prepaid or borrow one?) you can ask them to give you the simlock code and they will

HTC Hero + 3 Sim = No connection

New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
No. Gave up and am staying with my old provider (3 didn't seem too interested in holding onto me as a new customer).
I've been posting this query in a few places. In one thread a guy from England said his 3 Sim used to work but then suddenly began exhibiting the behaviour I have described. I think he said a factory reset fixed it. Anyway, some have supposed that this could be a bug in Android/Hero that makes it incompatible with 3. I personally suspect its more about 3.
Thanks anyway. There must be a way round it, I'll find it.
Be sure to post if you do.
http://androidforums.com/htc-hero/8421-3-sim-htc-hero-sim-no-service.html#post48026
http://www.boards.ie/vbulletin/showthread.php?t=2055666141
RetroFlux said:
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
Click to expand...
Click to collapse
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
RetroFlux said:
Thanks anyway. There must be a way round it, I'll find it.
Click to expand...
Click to collapse
Btw, if I can help you somehow - email me "prokher at gmail.com"
prokher said:
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
Click to expand...
Click to collapse
Its locked to orange and you want it to work on 3? ...
a_l_a_n said:
New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Click to expand...
Click to collapse
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
ptashek said:
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
Click to expand...
Click to collapse
Lolz ... I am viewing this reply on my phone and couldn't understand why, when I tried to view the images, my phone would go to the settings screen and hang. Took a few views to figure it out
a_l_a_n said:
Its locked to orange and you want it to work on 3? ...
Click to expand...
Click to collapse
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
I
prokher said:
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
Click to expand...
Click to collapse
Well I've never actually unlocked a phone myself so I don't know, but of its hanging then I would guess its not unlocking properly so its not going to work.
Maybe contact the person you bought the code from and ask for help or another code. Otherwise I wonder if reflashing the ROM would help?
Hero on 3 Ireland
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
PS: I'm in Dublin and usually get a HSPA connection ("H" icon)
PPS: You do not need to top up your 3 sim in order to connect to http://my3.three.ie (indeed, on that web page you can enter your prepaid voucher #).
Volker1 said:
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
Click to expand...
Click to collapse
Hmm, you guys seem to have some strange issues with those 3 USIMs. Maybe checking serial numbers or chip revision would shed some light into this. My USIM is not only working fine, but also happily roaming (GSM + data!) when I tell it to do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
ptashek said:
do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Click to expand...
Click to collapse
Maybe I was not clear enough: Every couple of days, I get the roaming indicator while being in Ireland. Clearly, you can't roam to another Irish network. While I haven't tried it yet, I'm pretty sure that roaming outside of Ireland will work (worked before I got the Hero).
RetroFlux said:
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
Click to expand...
Click to collapse
It looks like we have the same problem.
As I promised above, it is the detailed description.
First case:
Turn on the phone with orange SIM card - everything works fine.
Turn on the phone with any other SIM card (I actually tried 3 other SIM card from 3 different providers). It asks unlock code. Enter unlock code I bought (actually any code containing 8 digits) it says "Network unlock successful." But after that it allow only emergency calls and if I try to make a call I see "Not registered in network" message. After reboot it asks unlock code again.
Second case:
If I do "restore to factory defaults" and turn it on the first time with my (no orange) SIM card, it asks unlock code I enter correct unlock code (salesman gave me one, and after that I also bought the same code in the Internet )
it hangs with phrase "Unlocking SIM card...". (Actually "turn off menu" works, I even can make an emergency call, but that is all I can get from it)
Also I noticed that in the first case there is strange line on the bottom of the screen (of the size of the notification bar).
I have tried different ROMS (original, rooted, latest, modacos) all the same. I only didn't try to downgrade radio firmware. I don't know if it can help. I upgraded to latest one even before I get the unlock code. As I already mentioned I also tried all SIM card I can obtain, the problem is obviously doesn't caused by SIM/Network incompatibility. Btw, my SIM card works OK in another HTC Hero (which was bought with my one).
I think it is problem with unlock procedure itself, not with code correctness. If wrong code entered it must say something like "wrong code", but for any 8 digit code it says "Network unlock successful". Is is the symptom! )
I do not know what to do further
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
RetroFlux said:
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
Click to expand...
Click to collapse
I bought the same unlock code on two different sites, finally both did refund It is OK, but what will we do further?
I've decided started a new thread (http://forum.xda-developers.com/showthread.php?t=560105) as I don't think it is just a problem with Three sims as the Vodafone one I tried didn't work.
I'll still post back here if we get any useful info.

Problem with unlocking Rogers x10a

Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
I had similar issue my w580i. I had it after putting the unlocking code it stop recoganising SIM, havn't solution till now
Did you try using a different Rogers sim?
I don't have a rogers SIM, only AT&T. I bought the phone locked and just figured I would be able to get an unlock code like all the other phones I've had before, but no dice.
Check your pm
Sent from my X10a using XDA App
I just tried to put in my deactivated Rogers SIM card from long time ago, and I am also getting "No SIM Card" ... Not sure if your problem has anything to do with Rogers Wireless used to be "Rogers AT&T" before
If you have any friends has SIM card from different carriers, try to put those in and see if you experience "No SIM Card" issue.
Regards
Mabye it does.. I'll try and find someone with a Tmobile sim I guess.. thanks for the advice though..
Please keep me updated on this, I'm trying to unlock my X10, I got the code from cellunlock.net through the manufacturer and keeps telling me after I enter the code that it was unsuccessful.
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
junkk29 said:
I still can't unlock my phone either but I'm not sure about the SIM unlock code you're talking about. Are you talking about the IMEI? or the actual code that's used to unlock the phone? I've tried Mobileincanada.com but they couldn't unlock my phone and gave me a refund and I'm still waiting for this dealer on ebay. Good luck dude, keep us posted
Click to expand...
Click to collapse
Got an unlock code, www.cellunlock.net
Make sure to pick the Sony Ericsson Manufacturer code it's 34.99 but well worth it. It works now.
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
Jikenda said:
the manufacturer unlock code is the one I got, but I just don't get the option to put it in because the phone doesn't recognize the AT&T sims that I've put into it...
Click to expand...
Click to collapse
How old are the sim cards? If they are old, get new ones. Also, try re-installing the firmware through seus and then putting in your sim card. I never had that issue, I just had a hard time finding the code.
I had a real old one from cingular, but then I just went to AT&T and got a brand new one, but same issue. I'll try updating and see if that helps, but will the phone update without a valid sim inserted?
Jikenda said:
Hi all, I'm new here and before I tell you the problem, I appreciate all the info on these forums and the work that is put into everything. Thank you in advance.
So, I have a locked Rogers branded X10a, and I was unable to get the SIM unlock pin. So, I got the network unlock code, but whatever sim I put in, the screen always reads "no sim card" in the phone and then the activating screen loads and continues to load forever. Under settings (without a sim in the phone), there is the option for sim unlock pin, but that is the code that I am unable to get after numerous tries on different sites.
How can I get to the screen to enter the sim network unlock code if the phone in not recognizing any sim cards that I put in? Btw, I'm using AT&T. Any help would be greatly appreciated. Sorry for the length of this post and thank you.
Click to expand...
Click to collapse
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
RumpleStealthSkin said:
I had that same problem. Call AT&T or go to your AT&T account online and get the PUK number. Also, did you call AT&T and told them you have a new phone? They need your phone's new IMEI number.
Click to expand...
Click to collapse
I'm sorry, what is the PUK number for and also, why does AT&T need my IMEI number? I mean, the phone is still locked to rogers right now regardless, right?
Lots of noob questions, sorry.
Also, i already spoke to AT&T, Rogers and Sony Ericsson about the issue, but none of them are any help of course. The PUK did nothing for me either. I feel like I am running out of options here...
welcome to the club
http://forum.xda-developers.com/showthread.php?t=717414&highlight=phone+stuck
so far no solution
So, I tried repairing through PC Companion and then I also ran the update and go the newest firmware installed now, but still same problem. Phone does not recognize the AT&T when inserted and therefore, no option to enter the network unlock code. Any others have any luck/make any progress??
wow... i guess i'm in the club as well. I just got back from the Rogers store and they wouldn't let me replace the phone anymore. I've bought the manufacturer's code which is suppose to work 100% but it didn't...so desperate
Sorry to hear that...
You said the code you got didn't work? In what way? did you try to get a refund by providing video evidence?
On a side note, does anyone know how to access a keypad on the x10 that enables you to imput the left arrow, *, * left arrow method to input the code? I realize I need to have a valid rogers sim inserted in order for this to work, but I do not see how to input the arrow keys. Any suggestions? As I've said, I'm new to android and to a device with no physical keyboard, so maybe this is very simple...
thanks and good luck to others in the same spot as me right now..

LG Optimus Unlock -- Strange Security?

Hey guys, strange problem:
Got a Telus LG Optimus 7. Want to unlock it to Rogers. Got the unlock code, however when I use my Rogers SIM the Optimus asks for a 'PUK' number.
Long story short, I called Rogers, they gave me the PUK for my SIM. When I enter it I get 'SIM Error'. So I went to a Rogers store and got a new SIM card with a new PUK--same error. Tried someone else's Roger's SIM--still asks for PUK.
I called around, no one has any idea what's going on. Google can barely help. Telus tells me I have to pay $50 to get it off their network, but I can't trust the rep knew what the problem was and they won't just give me an unlock code I already have. A 'cell phone repair shop' tells me LG phones are impossible to unlock anyway (? really?). So my question is:
How do I unlock this phone? What kind of security is this (could the PUK refer to someother other than a SIM's PUK)? Anyone have experience unlocking a Telus Optimus? Can I flash this thing and see if it'll bypass the PUK part?
Any help would be deeply appreciated. Other wise I have to try and resell this phone.
So, I re-flashed the phone anyway, just to see if it works.
Now it's a little different. Now it asks for a PUK and once I enter that it tells me to create a PIN. When I do it says SIM ERROR! So while I can get a little farther it still errors out!
I've tried both the Telus flash and the Mexico flash.
So if it's not the firmware, what could be causing this?!
PIN & PUK security depends on SIM card functionality, in this case phone software is transparent and does not verify PIN. IMHO it looks like incompatibility between SIM card and WP7 phone or strange configured SIM card. Try on another non-WP7 phone, maybe if you set or disable PIN code card will function on WP7 phone.
Thanks for the tip elektryk. I think you're on to something.
I have tried the SIM in a non-WP7 phone. It works fine. I put it in both an iPhone and BB. Using the iPhone I created a PIN then tried the Optimus. It now asks for a SIM pin--which I input, then goes back to the PUK screen which still fails.
It seems to be a very strange incompatibility with the SIM, even though I've read reports of Telus Optimus being unlocked for Rogers SIMs.
Bad luck I suppose?
I have exactly the same problem. I put a SIM with PIN security enabled, and after I enter the correct PIN requests the PUK!! and if I disable the PIN secure, request inmediatly for the PUK. The Phone say: Your phone is Blocked. Contact the Service provider for an unlock code.--- the only problem is that I don't use the AT&T service, so I can't contact them!! HELP!!!!!!!!!!
Fabian, I could not find a way around the problem so I sold the phone. Luckily there was another e900h which was unlocked for sale. The guy followed the same steps I did but it never asked for a PUK. Weird how some phones do and others don't (especially considering both phones were from the same provider).
EDIT: Hey, try this, see if it works: Try without sim card for enter the unlock code. and type 2945#*900# for enter the unlock menu
BakedGoodsX said:
Fabian, I could not find a way around the problem so I sold the phone. Luckily there was another e900h which was unlocked for sale. The guy followed the same steps I did but it never asked for a PUK. Weird how some phones do and others don't (especially considering both phones were from the same provider).
EDIT: Hey, try this, see if it works: Try without sim card for enter the unlock code. and type 2945#*900# for enter the unlock menu
Click to expand...
Click to collapse
Hey, start the phone without sim card, but no unlock code required, no where to type.
I've a E900h where none of the 5 unlock codes provided worked for some reason. Haven't ask for PUK yet but lost as to what to do right now.
Typing 2945#*900# just produces a failed msg - top left hand corner is a file icon with lock on the left.
In our country ones you buy a sim from network provider.
they give us a card with a PUK code for the sim we buy.
Try to contact your service provider.
Unlock codes is For unlocking SIm Only.
you can switch different SIM f u have unlock codes.
it is different with SIm Pin Code.
You can get Ur PUK Code to your service Provider.
what country were u from??
PRESS THANKS IF I HELP!!

Bought Second hand phone - sim network unlock pin?

Hi,
I just purchased an as new unlocked note 4 from someone on gumtree, they have been posting for years so don't think i have a dodgy phone, i sent my brother to pick the phone up from their home while i was working and he said they unlocked the password while he was there.
But i have just tried a couple of sims and i get the message " sim network unlock pin"
I have tried to contact the person but he works away off shore and don't know when he will get back or reply.
Is there a way to get by this and get my sim working?.......i was planning on rooting the phone anyway.
Thanks for any replies!
You will need to get the unlock code because it's locked to a particular network.
You can usually tell which network it's locked to because it has bloatware from that network installed.
Also in the settings on "about phone" tab it should give you some letters at the end of the firmware version which will tell you what network.
Mine was locked to O2 and I used this guy.
Gave me code in a few hours.
jh787 said:
You will need to get the unlock code because it's locked to a particular network.
You can usually tell which network it's locked to because it has bloatware from that network installed.
Also in the settings on "about phone" tab it should give you some letters at the end of the firmware version which will tell you what network.
Mine was locked to O2 and I used this guy.
Gave me code in a few hours.
Click to expand...
Click to collapse
Hi, There does not seem to be any bloatware installed from any network....the phone does look like a bought unlocked phone. Maybe the owner has put a sim lock on the phone himself?
download the Samsung Info app from Play Store, it should tell you eveything you need to know(root wont unlock network)and no way the seller put a network lock, in terms of unlocking you'll need the code. Some service providers supply them at no fee and some at a fee, alternatively you have a plethora of online options usually at a small cost to provide code, gl.

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