Database Users

Unable to Make / Receive Calls on Jasjam

I bought my Jasjam 5 days ago. I am having a problem that sometimes people cannot call me. When they make an attempt to call me they get the message that the phone is off-line.
When the phone is in this state I cannot make calls either although I can see the "G" icon as well as the signal bars. The dialer shows "Dialing....." for a few seconds and then cuts out.
This does not happen all the time but say once or twice a day.
Things become okay when I soft reset my phone.
Just wanted to know if anyone else has experienced a similar problem and if there are any solutions. This is very annoying as you are so uncertain that you may not be accessible and you don't even know of that.
Thanks in advance for your help.
Kind Regards

I wonder whether it's worth trying to take it off automatic band selection and choosing GSM only for a day to see if it still has same issue.
Start>SettingsPersonal>Phone icon>Band and selecting GSM in both drop down boxes. In second drop down list it'll be the GSM band for your area or test on each to see which works.
I suggest the above just in case you have the dropped line due to auto swapping between GSM and UMTS issue.
Mike

I seem to have solved the problem of the radio silently switching itself off without me knowing and so risking unnoticed missed calls.
The ROM version supplied from the factory with my Jasjam (HT647xxx) is as follows:-
ROM Version: 1.31.305.2
ROM Date: 8th September 2006
Radio Version: 1.21.31.10
Protocol Version: 32.53.7020.01H
Ext ROM Version: 1.31.305.104
Bootloader Version:1.06
Strangely the I-Mate site at this point states the latest ROM available for download is:
ROM Version: 1.20.305.3
ROM Date: 21st July 2006
Radio Version: 1.07.03.10
Protocol Version: 32.41.1010.02H
Ext ROM Version: 1.20.305.104
Bootloader Version:1.04
So I flashed my Jasjam with the ROM of 21st July 2006 downloaded from the I-Mate site.
For the last two or three days since I have downgraded the ROM the problem of radio switching itself off seems to have disappeared.
Just wondering if I-Mate are aware of the problem with the ROM currently being shipped with new devices and so decided the keep the old ROM for download on their website.
I will continue checking and report if I see the problem reappearing.
I thought to share this information in case it is useful for any one of us.
Regards

srmz said:
I bought my Jasjam 5 days ago. I am having a problem that sometimes people cannot call me. When they make an attempt to call me they get the message that the phone is off-line.
When the phone is in this state I cannot make calls either although I can see the "G" icon as well as the signal bars. The dialer shows "Dialing....." for a few seconds and then cuts out.
This does not happen all the time but say once or twice a day.
Things become okay when I soft reset my phone.
Just wanted to know if anyone else has experienced a similar problem and if there are any solutions. This is very annoying as you are so uncertain that you may not be accessible and you don't even know of that.
Thanks in advance for your help.
Kind Regards
Click to expand...
Click to collapse
i seem to be 2 years late on this post but if you're still around - did you manage to solve this problem? I'm having the exact same one!

xhughx said:
i seem to be 2 years late on this post but if you're still around - did you manage to solve this problem? I'm having the exact same one!
Click to expand...
Click to collapse
Yeah, I have same problem with an Orange SPV M3100... Two different maintaince office said "we have no idea" in Hungary...
Please, If you have an idea, share with us...

Try changing the os, thats what the OP did and no more problems reported...

ultramag69 said:
Try changing the os, thats what the OP did and no more problems reported...
Click to expand...
Click to collapse
I already changed the rom 6 times, to 6 different roms (official, boiled, WM5.0, 6.0, 6.1), but nothing happened... I already try to change radio rom only to a different and back to the original. But nothing...
The last service said "the hardware is ok", they measured everything.
The problem is that the phone connect to the tower, but after 1 minute lost the connection, but show me the full signal level and I'm unavailable. At the first call that I make it show me an "operation failed" message and reconnect...

I think it sounds more like a radio ROM issue than an OS ROM. I had similar issues until I found a radio ROM that worked for me.

rmcknight said:
I think it sounds more like a radio ROM issue than an OS ROM. I had similar issues until I found a radio ROM that worked for me.
Click to expand...
Click to collapse
Hi, thanks for your answer. I had change my OS ROM and Radio ROM to your settings
IPL 1.04/ SPL: Hard-SPL V7 2.10.OLIPRO
Radio 1.48.00.00
Rom Version:Josh's Manilla2D v15
But nothing...

Please help me, my Dopod 838 Pro has No GSM!

This sounds similar to the problem's I'm having with my Sony Ericsson X1. It started a couple of weeks ago, seemingly spontaneously. I had been running the same firmware (generic UK R3AA010) for quite a while with no problems (at least more than usual with the X1) but suddenly one day these symptoms show up:
People who try to call me get an "unavailable" tone. If they try again it works fine
If I try to call someone, it just silently fails the first time. If I try again it works fine
So it seems that the phone gets disconnected form the network somehow. It can't just be that the phone network looses track of where the phone is (in which cell), since it affects outgoing calls as well.
I've tried this with two different SIM cards from different operators with identical results.
I've tried a couple of other firmware versions with no help. If anyone can help with information on this I'd be very grateful.
There's no way I can use a phone that people can't reach me on, but I can't stand the thought of throwing a fairly expensive phone in the trash.

exactly same problem here. I figured out that switching off the phone function in comm manager and then switching it back on does the trick without soft-reset, but I don't need to explain to you how annoying it is... I've already changed 4 OS roms and 2 radio roms with no result... I'd appreciate any suggestion very much.

Question for HD2 roms

Hello,
A couple of questions I wouldn't mind u guys answering please..
I have updated the SPLon the HD2 I am on T-mobile UK network without issue.
Q2 Now with the amount of roms available which ones are compatible with t-mobile i.e normal operation? Reading through some threads it appears that T-mobile have restricted some functionality on the HD2.
So I am looking for a compatible rom, that unlocks the features and of course ensure phone stability.
my rom is 1.43.110.2(70315) WWE
radio version 2.04.50.22_2
Thanks in advance
Dave

there are no roms that are not compatible with any network.
the issues are generally that the data connection doesn't get set up correctly, but it's a breeze to set them up manually.

Ok thanks I will give it a go, any recommended version comes to mind?
thanks

personally, Duttys HG ROMs are sweet, the latest is linked on my signature

roms are a very personal thing. the one in my sig is my fave just like eddyos prefers dutty.
try them, see which you like and use it.

Great stuff,
I appreciate both of your inputs!!!
I am on a learning curve with all this, I have just had to reset my SPL back to default this afternoon which freaked me out as I have a screen problem with a LCD leak, and learned that HTC dont like customisations which will invalidate the gaurantee; but the SPL reload worked ok, and a perfectly described process on youtube thanks to this site and contributers.
I have only had this phone for two weeks. However, I am confident now with upgrading when I get my phone back.
Regards
Dave

ahh unlucky. still, at least you had a practice run eh? better luck next time!

Fixed some instability on my HD2

Just thought I would share my experiences to see if it benefitted others.
I have a Vodafone UK HD2 which came with 1.43ROM.
I used HSPL1 and extracted the NBH from the official WWE 1.66ROM and applied that to my handset and I've tried a couple of radio's and am now on 2.09.51
With the above setup I was getting quite a bit of instability still where I would sometimes have to reset the phone a couple of times a day. Calls would sometimes crash the phone, etc it just seemed buggy and instable but just about useable.
Then I saw HSPL2 and didnt think much of it until the other day when I started to look at it and noticed you could pick different HSPL's and spotted 1.66 in the list. Brain says to me you've got 1.66ROM and 1.42SPL. Back on the Kaiser the wrong SPL with a ROM could make it unstable... I wonder...
So I proceeded to install HSPL2 and selected 1.66HSPL option. Since then (2 1/2 days) my phone has been stable, quick and has not needed a reboot except for once with the data dropout issue (which I reckon is Windows/SenseUI App related).
Also battery life seems to have been extended as well.
Its like a completely different handset to me as I was started to get frustrated with it before this but now I am happy again.
Any comments are welcome.

Hi,
It's Darrin from the VF forum, interested to try the 1.66 HSPL, can you plop it ontop of the the existing one, or do you have to re-install everything from scratch?
Any chance you can point me in the right direction?
Cheers
Darrrin

sounds interesting thanks for the post starfury
makes sense aswell
at the end of the day youve always been booting a phone with a 1.66 system with a bootloader made for a different system.
i would try this right now but im using my warranty rights for an exchange atm but will try soon =]
thanks!

pastypacker said:
Hi,
It's Darrin from the VF forum, interested to try the 1.66 HSPL, can you plop it ontop of the the existing one, or do you have to re-install everything from scratch?
Any chance you can point me in the right direction?
Click to expand...
Click to collapse
yes you can change spl and it won't affect your rom. download hspl 2 from rom development section, run it as administrator and choose which spl to instal.(choose one with hspl not 0000 of course)

I've been running without HSDPA for a little bit and recently switched it back on and the device locked up twice in a matter of hours. Switched it off again and its fine again.
I cant imagine that Vodafone UK havent implemented HSDPA properly so maybe there is an issue with the HSDPA protocol in the firmware?

the 2.051.08_3 radio will not work on the telestra hd2, using it on USA AT&T 3.5G, will it?

poulosjr said:
the 2.051.08_3 radio will not work on the telestra hd2, using it on USA AT&T 3.5G, will it?
Click to expand...
Click to collapse
How is that even relevant to the thread?

Hd2 Telstra ROM 1.72.841.0 (82124)

Hi All
I need some help with my HD2.
Today I upgraded from stock rom to latest as version as on HTC website
I can't recall old version, anyway I am having an issue with this radio version which is 2.07.51.22_2
My exchange activesync keeps disconnecting, so my emails are arriving 3-4 minutes later.
I guess my question is?
Can i go back to older radio version without flashing, or worse case scenario could i downgrade to older rom?
I need some help guys.
Thanks

I am downloading now... Will try when down.

I cannot help you there, but have you tried sending a SMS? did you get a stupid notification of message being sent? I am trying to figure out a way to deactive.... No luck yet, waiting for HTC response

As for the Data sync I have had no issue as yet. I have found it a tad more reliable than 1.49. But I have only done a whole 2 hrs of testing

tmorgan4 said:
As for the Data sync I have had no issue as yet. I have found it a tad more reliable than 1.49. But I have only done a whole 2 hrs of testing
Click to expand...
Click to collapse
What a pain, so yours work ok, do you use activesync with an exchange server?
That's where my problem is.
It disconnects every few minutes, which obviouslyconsumes more battery power.
As for the sms sent notification I dont mid it.
I may downgrade to original rom, is it safe?
Thanks

host12 said:
What a pain, so yours work ok, do you use activesync with an exchange server?
Click to expand...
Click to collapse
Sorry I should have clarified. I link mine with my Exchange 2010 Server. I am getting emails as wanted.
That said I still can't sync SMS. Which is soemthing HTC is looking at and I haven't heard back in a while. I should email them to chase them up.

Hmm, I may try a hard reset tomorrow then.
Thanks

host12 said:
Hi All
I need some help with my HD2.
Today I upgraded from stock rom to latest as version as on HTC website
I can't recall old version, anyway I am having an issue with this radio version which is 2.07.51.22_2
My exchange activesync keeps disconnecting, so my emails are arriving 3-4 minutes later.
I guess my question is?
Can i go back to older radio version without flashing, or worse case scenario could i downgrade to older rom?
I need some help guys.
Thanks
Click to expand...
Click to collapse
Hi there, having exactly the same issue, did you find a solution to this other than changing out the ROM? Greatly appreciate your posts.

Telstra ROMS on HD2 are stuffed!
I've heard from a mate who works in Telstra ROM development that the HD2 images are not fully tested.. and therefore go to market with communications flaws.. eg every time you try and sync your mail or use as a shared internet device it struggles as the radio version is substandard to the rest of the Image.
Do yourselves a favour.. HSPL it... Find one of the wonderful roms that the guys/gals on here do.. and you will love using the hardware you have purchased. The HD2 is so powerful and should not be ruined by Telstra's lame attempt at a ROM.
Seems they have put way more effort into the Android ( desire ) but its still no HD2.

englundm said:
Hi there, having exactly the same issue, did you find a solution to this other than changing out the ROM? Greatly appreciate your posts.
Click to expand...
Click to collapse
Yep fixed it, apologies forgot to post solution for my issue.
After trying reflashing with new ROM, downgrading to old ROM and still having same issue, that's right after downgrading...
It clicked, see I bought device and started using activesync after about 2 months.
Before that, I had an issue with my 3G internet connection not working at all.
Weather updates, internet access, hotmail emails etc.
To fix that other issue I had to create a new internet connection.
By the time I got to use activesync I had a new internet connection, I was not using stock telstra connection.
Therefore to fix on new ROM version I created a new connection, and magically started working up to now with no issues.
And it is true telstra are bloody hopeless at testing pre-releasing ROMs.
If you need more information let me know.
Thanks

Would greatly appreciate any help in two areas:
- firstly my HD2 internet stuff is nor working at present. Clicking many of the BigPond links just brings up IE with wap.telstra.com/wap?..... and ends up just sitting there until timeout. Can you post details for setting up new internet connection that fixed this.
- which ROM did you go to. Hw did you load this. I cannot get my HD2 to connetc to Win7 x64 WMDC. Can't even see any mention of the device in the device mgr, though it did say it saw it at ones stage. Reading numerous posts - seems to be a lot of people having issues in this space..

hylandgj said:
Would greatly appreciate any help in two areas:
- firstly my HD2 internet stuff is nor working at present. Clicking many of the BigPond links just brings up IE with wap.telstra.com/wap?..... and ends up just sitting there until timeout. Can you post details for setting up new internet connection that fixed this.
- which ROM did you go to. Hw did you load this. I cannot get my HD2 to connetc to Win7 x64 WMDC. Can't even see any mention of the device in the device mgr, though it did say it saw it at ones stage. Reading numerous posts - seems to be a lot of people having issues in this space..
Click to expand...
Click to collapse
Ok.. have to say, the wap.telstra addresses are all old and many are discontinued. All those apps are simply web shortcuts that should point to a m.bigpond address.
Firstly.. you need to do a few things..
1) You will need to HSPL your phone- ( like flashing a bios ) I just used the hspl.zip.. Instructions are easy and straight forward, make sure you follow them perfectly.
2) Flash your radio to something better i did the 2.10 ( Again.. instructions need to be followed.)
3) I then had a look and found a rom on the forum ( energy GTX ) which seems to have all i want and is fast.. after you flash it.. reboot it.. and it will autoconfigure to the Telstra network.. and BINGO.. FAST Phone!!

host12 said:
Yep fixed it, apologies forgot to post solution for my issue.
After trying reflashing with new ROM, downgrading to old ROM and still having same issue, that's right after downgrading...
It clicked, see I bought device and started using activesync after about 2 months.
Before that, I had an issue with my 3G internet connection not working at all.
Weather updates, internet access, hotmail emails etc.
To fix that other issue I had to create a new internet connection.
By the time I got to use activesync I had a new internet connection, I was not using stock telstra connection.
Therefore to fix on new ROM version I created a new connection, and magically started working up to now with no issues.
And it is true telstra are bloody hopeless at testing pre-releasing ROMs.
If you need more information let me know.
Thanks
Click to expand...
Click to collapse
Hey there, thanks for this. With the new 1.72 ROM the Telstra inbuild connection set ups seem to work, can browse internet and activesync will connect when I prompt it OK (with 1.49 I had to setup a new connection with Phone line (GPRS) and telstra.wap manually (via the Telstra tech's)). I have two HD2's one running 1.49 (with this manual config) and the other 1.72 with inbuilt Telstra config's - the delay problem u described with email arriving 3 or 4mins later is still happening on 1.72 despite it appearing to connect fine, almost like the message from the exchange server is being ignored. Watching Activesync on the 1.72 when I know there is new email and there is this odd sequence, seems to check and recheck emails 2 or 3 times when just one new email has arrived but doesn't seem to pick up the trigger from the Exchange Server that new email has arrived? Does this delay still happen for you, what connection configuration did you select? Thanks v.much.

I want to know what are the real benefits or improvements on upgrading the ROM on Telstra branded HD2? Because I bought an new, unlocked HD2 from a clearance shop in Melbourne and had been into it for just 2 days. Bening a long time WM user, I got used to it and it really seems to work without any problems at the moment, so does the new ROM brings some dramatic improvements, new and fanastic functions or what? I am not after cosmetic things at all, need to know real benefits comared to old ROM.

rxsoob said:
I've heard from a mate who works in Telstra ROM development that the HD2 images are not fully tested.. and therefore go to market with communications flaws.. eg every time you try and sync your mail or use as a shared internet device it struggles as the radio version is substandard to the rest of the Image.
Do yourselves a favour.. HSPL it... Find one of the wonderful roms that the guys/gals on here do.. and you will love using the hardware you have purchased. The HD2 is so powerful and should not be ruined by Telstra's lame attempt at a ROM.
Seems they have put way more effort into the Android ( desire ) but its still no HD2.
Click to expand...
Click to collapse
Thanks, almost sold on this path at this point given the headaches, was reluctant to head down this HSPL path, is there a good reference for setting up a custom ROM specifically for Telstra's network?

Activesync usually never works with the standard Telstra connection in the HD2 Telstra ROM.
As far as im aware, it is set up to go through a Telstra proxy server, which doesn't allow the Activesync traffic.
You must set up your own stock standard connection to telstra.internet APN. Which bypasses the proxy that they have on their preloaded connection. You will however not be able to use the Telstra internet shortcuts to My Account, BigPond etc, as they require authentication with their proxy server.
So as far as I have found, with the stock Telstra HD2 ROM its a case of either one or the other: your activesync working, or your Telstra links working.

englundm said:
Thanks, almost sold on this path at this point given the headaches, was reluctant to head down this HSPL path, is there a good reference for setting up a custom ROM specifically for Telstra's network?
Click to expand...
Click to collapse
I'd like a response to this too as I'm looking at HD2 Android and need a radio upgrade from for it to run, but don't want to lose Telstra Rural coverage. The HD2 is a great device, but few Winmo6.5 app developments compared to Android or iphone.

htc hd2 telstra australia

I purchased this phone on Ebay and didnt realise at the time that it came pre loaded with Telstra software which prevents me form accessing the net etc. I am with "3" and would prefer to keep the phone - can anyone help solve this issue?

your quick fix would be to Flash a new Rom

Thanks for that. Next question - is how do I do that, where do I go, do I need to do via computer/net or phone/net - never done anything like it. Cheers

Oh dear
ok well you will have some fun then, most important is take your time dont rush
here is a link to get you started http://forum.xda-developers.com/showthread.php?t=609477 read this first
here is a link for a video to show the steps http://forum.xda-developers.com/showthread.php?t=621930
It looks very complicated at first glanse but it is pretty simple
you can always ask here and many people will help you
Enjoy

Wow. Could probably do this.
This is all about getting a phone for my sister who has vey poor reception at her farm in the country but where my HD2 works great. None of her three children who all have different types of phones gets as good as reception has the HD2. She wants to buy a phone doesn't want to get it home and find the reception is poor and having wasted her money. I could sell her mine (as I quite like the look of the Desire) and try to tweek it - or she could get one of her own from ebay (item 300447152858) which has already been done. Question then is, will it have the same reception - what part of the phone tells me that sort of info.

ozmoran said:
Oh dear
ok well you will have some fun then, most important is take your time dont rush
here is a link to get you started http://forum.xda-developers.com/showthread.php?t=609477 read this first
here is a link for a video to show the steps http://forum.xda-developers.com/showthread.php?t=621930
It looks very complicated at first glanse but it is pretty simple
you can always ask here and many people will help you
Enjoy
Click to expand...
Click to collapse
the very first thing that you're gonna have to do is flash an older Telstra ROM after you HSPL it. then you can flash whatever ROM you want. i speak from experience. good luck!

no no no... The Telstra phone doesn't prevent you from connecting to the net, it simply doesn't have the settings to connect to 3...
Ring 3 and get all the settings and create a new connection on your HD2...

argentocruz said:
no no no... The Telstra phone doesn't prevent you from connecting to the net, it simply doesn't have the settings to connect to 3...
Ring 3 and get all the settings and create a new connection on your HD2...
Click to expand...
Click to collapse
Actually, whilst you'll get your 3 sim working, you'll have problems getting any desent net connection
Advise, actually flashing HSPL & then custom rom. It all takes a bit of time reading & understanding how it all works but trust me its the best thing to do.
I had probs getting my 3 sim working properly but eversince I started using custom roms, on 1st boot the device picks up the 3 settings automatically & runs perfect

elinoc said:
Wow. Could probably do this.
This is all about getting a phone for my sister who has vey poor reception at her farm in the country but where my HD2 works great. None of her three children who all have different types of phones gets as good as reception has the HD2. She wants to buy a phone doesn't want to get it home and find the reception is poor and having wasted her money. I could sell her mine (as I quite like the look of the Desire) and try to tweek it - or she could get one of her own from ebay (item 300447152858) which has already been done. Question then is, will it have the same reception - what part of the phone tells me that sort of info.
Click to expand...
Click to collapse
As far as reception goes, your best bet is to stick to telstra. Or 3 as a second option, which runs on the telstra network when roaming.
Cheers

harry655 said:
I had probs getting my 3 sim working properly but eversince I started using custom roms, on 1st boot the device picks up the 3 settings automatically & runs perfect
Click to expand...
Click to collapse
that's actually more because the cooked roms generally contain the.global connectionsetup program that includes settings for most carriers than the rom itself. you can find it as a cab, which should work on the stock Telstra rom.