Exchange Sync Issue - Emails Stuck In Outbox - myTouch 3G, Magic General

I am having an odd issue with Exchange sync. I have tried running two different Roger's ROMs to get full Exchange sync support. I can receive sync changes but not send them. Emails sent from my phone get stuck in the outbox. Contacts or calendar items changed on the phone never sync back to Outlook. However, anything changed in my Outlook syncs to my phone. Best way to describe it is it's only one way instead of both ways.
Any thoughts on what I can do?
Thank you. Ken

Related

Activesync problem with mail for exchange

Hi,
This must be covered a million times already so have patience... I'm using the company's mail for exchange server for synching my mail, calendar and contacts. Usually works like a charm, but when I tried creating an appointment in my phone, I got the error 0x86000107. Tried recoupling the phone, taking calendar and/or contacts off of the synch schedule with no results. Only thing that worked was deleting the appointment in my phone and then obviously recreating it in outlook.
I'm using the standard rom (6.1) Build 20769.1.4.5
Thanks in advance...

push gmail doesn't work properly

Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
I think this was a problem on gmails end yesterday, bearing in mind that gmail push is in beta. I had the same on my i8910, where previously gmail push was working perfectly.
glenner05 said:
Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
Click to expand...
Click to collapse
I will get mine one day this week hopefully and will try as soon as. Hope it does work, pointless if not!
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
xmoo said:
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
Click to expand...
Click to collapse
and do you have a second, normal email account? It's from the moment i created the second account i ran into trouble...
tried reverse order? email first then exchange?
maybe after a hard-reset
I haven't got a HD2 but on my TP if I go out of coverage area for a time and then come back in, my activesync doesn't always reconnect. Saying that I have noticed it a lot less since banging a 6.5 rom on there. I have to add I am not using google sync, I am using fast hosts. I am going to migrate to google sync after this month to save some pennies so I hope it works good by then.
I ONLY have google exchange sync, it synched my calendar and contacts in seconds, and the e-mail FOLDERs, but not a single message. i left it 8 hours... (i've checked the messages to only do 1 week, 3 days, whatever)
i've tried soft reseting, two hard resets, ONLY e-mail, no e-mail, toggling e-mail. it will not retrieve any messages. in the end im using IMAP but its very frustrating/!
anyone got any other suggestions?
-------
oh and to add insult to injury my iphone 3GS is sitting here merrily binging away everytime i get en e-mail!
If you are doing a send/receive for a folder this will not work you have to select the folders to sync by putting a tickbox in each one and then let it do its stuff.
Before I did this on mine all I saw was folders and no content (apart from the inbox)
Hope this helps.
but i just want my inbox to sync? which it does not.. and there is no checkbox next to that one, its in bold, which i assume means that one has to sync by default?
for me it does work right now. My solution was to delete my windows PC active sync connection. before, i synced with windows to get my contacts and calender, and then afterwards i set up my exchange connection. But from the moment i deleted the Windows PC connection, and working only with exchange everything works pefectly! Even created a second pop email account, refreshing every two houres, my push connection still works fine....
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
docchris1980 said:
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
Click to expand...
Click to collapse
So it means that there is no way it will sync the emails under these labels?
I tried re-entering my details yesterday, after having it on hourly retrieval for a few days. Now sync appears to be working fine, from others reporting similar it looks like Google was doing some work on it for a few days that was breaking new sync setups.
now it works fine

Outlook Settings

Hi,
I am using HTC HD2. I can't send and receive email via outlook. I can receive email to my yahoo, gmail and hotmail accounts. But I can't receive and send via outlook. My email address on outlook are nameatmydomaindotcom but all use gmail servers. I have canceled email sync when synchronising, then chose again to refresh the settings, it made worse.
I would like to send email, receive email via outlook and also I would like to choose email I want send from via outlook. I could send email before canceling email sync. But it was going only from default account.
Can anyone help me please? Thanks.
As far as im aware you cant even edit the outlook accoutn settings, which is annoying as this used to work for me on older phones.
I have to send/receive via individually setup accounts, and then re-receive them to outlook on my PC and sync then over.
I have about 4 differen temail accounts, so this is the only way it works for me.
Thanks for reply. Sorry but, I am not good at using technology. Would you please tell me step by step? And at the end of this, will I be able to send receive via outlook on my phone? Or I will need to sync always. Thanks
no, as far as i'm aware you cant add an account for outlook on the phone, you will still have to sync
im syncing my phone outlook with gmail just calendar and emails with this settings. All emails from different adresses a coming to gmail then to phone when it arriv.
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Tomen said:
im syncing my phone outlook with gmail just calendar and emails with this settings. All emails from different adresses a coming to gmail then to phone when it arriv.
Click to expand...
Click to collapse
But I also use outlook on my pc. Does this affect my outlook on pc to divert outlook emails to gmail? If it is just for phone, it is okay. Otherwise it will be confusing for me.
correct they both a using same settings.
Thanks.
I have tried to do it. But on the screen of my phone, "active sync" screen, i cant see any "edit server settings". there are just "sync" and "menu" on the bottom. and everything in "menu" is closed, i can't choose any of them. What shall i do now?

[Q] Exchange ActiveSync

For two weeks this apps works fine, syncronising perfectly well with my MS outlook mail, contacts and calendar. 2 days ago I realised that outlook email has not been coming in through auto sync. When I (force) synchronise, I keep getting the message "Sync Prorocol Error" for the mail. I can send emails but cannot receive. The calendar and contacts are synchronised ok. I can sync other folders but not Inbox.
Anyone knows how to resolve this ??
I am confused, Are you syncing with a local Outlook or are you actually using Exchange Activesync to sync to a Exchange server?
Skye Menjou said:
I am confused, Are you syncing with a local Outlook or are you actually using Exchange Activesync to sync to a Exchange server?
Click to expand...
Click to collapse
I am trying to sync with Exchange server, via 3G or internet connection.
I've done quite a lot of search on the problem but there're not many clear solution. So I decided to delete the account (all mails, calendar and contacts deleted) and re-activate again (of course very tedious, especially with so many emails and contacts to sync). But so far it seems to solve the problem (not sure what was wrong), sync every hour and it's good. Have to wait for a few days and see how it goes.
Exchange ActiveSync
azahidi said:
I am trying to sync with Exchange server, via 3G or internet connection.
I've done quite a lot of search on the problem but there're not many clear solution. So I decided to delete the account (all mails, calendar and contacts deleted) and re-activate again (of course very tedious, especially with so many emails and contacts to sync). But so far it seems to solve the problem (not sure what was wrong), sync every hour and it's good. Have to wait for a few days and see how it goes.
Click to expand...
Click to collapse
Update
After two days (after deleting and re-activating account), Activesync seems to be working alright now. Mails, calendar and contacts auto updated without problem, both using G/3G/E/H or WiFi Not sure what was wrong
azahidi said:
For two weeks this apps works fine, syncronising perfectly well with my MS outlook mail, contacts and calendar. 2 days ago I realised that outlook email has not been coming in through auto sync. When I (force) synchronise, I keep getting the message "Sync Prorocol Error" for the mail. I can send emails but cannot receive. The calendar and contacts are synchronised ok. I can sync other folders but not Inbox.
Click to expand...
Click to collapse
azahidi said:
Update
After two days (after deleting and re-activating account), Activesync seems to be working alright now. Mails, calendar and contacts auto updated without problem, both using G/3G/E/H or WiFi Not sure what was wrong
Click to expand...
Click to collapse
After about a week it happened again. No outlook emails coming in. When force sync, "Sync Prorocol Error" came out. However I can send emails and I can sync "sent item" folder but not "inbox". Calendar and contacts are ok.
Anyone experienced and found answers to this.
azahidi said:
After about a week it happened again. No outlook emails coming in. When force sync, "Sync Prorocol Error" came out. However I can send emails and I can sync "sent item" folder but not "inbox". Calendar and contacts are ok.
Anyone experienced and found answers to this.
Click to expand...
Click to collapse
It happens again. no mails coming in from Exchange. So I had to delete the account, reactivate again, and all the mails start coming in again.
Anyone else having then same problem, know what is wrong and have a solution. Thank you.

Exchange sync issues with the Epic 4G

When I try to add a corporate exchange email account, it stays stuck on a "loading" screen. I can get out of the email app and use the phone, but when I go back to email it's still on the loading screen - this will go on for hours (even if i soft reset the phone). Won't sync contacts or calendar either. It seems many have had this issue on other forums, but I haven't found a solution or a reason why it's happening. Anyone have any info on this?
I have not had any issues with 2.1 and now on 2.2. When you setup the account sync try not sycing mail maybe only contacts if that works then do calendar and so on. I have seen problem mail and calendar items that cause issues like this on other mobile phones at my work.

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