Help! Phone freezes at green Windows Mobile 6.1 Screen! - Dash 3G, Snap General

After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!

jeeze, that sucks..
what program was it?

justlevine said:
After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!
Click to expand...
Click to collapse
Try a factory reset (Loses all information on the phone, beware!). Im not sure how to do it just yet, but im sure your manual or something online can help you.
I remember on my Old MotoQ9c you held the center select button while powering on the device.
Anyone else know?

justlevine said:
After uninstalling a program (Which automatically rebooted my ozone), My phone now gets stuck at the green Windows Mobile 6.1 startup screen. I tried waiting it out (20 minutes), and soft resetting (by taking the battery out), to no avail.
What can I do?
Help!!
Click to expand...
Click to collapse
power off the device
remove SD card
remove battery for 2 minutes
replace battery
power on device while holding power button and up volume key
follow the directions.
This will factory reset the device, this means everything is deleted

*Sigh*
Alright, hard reset complete. Thanks for the instructions.
On the bright side, Im dont need to worry about backing up my data when those custom roms start getting released.

justlevine said:
*Sigh*
Alright, hard reset complete. Thanks for the instructions.
On the bright side, Im dont need to worry about backing up my data when those custom roms start getting released.
Click to expand...
Click to collapse
Yeah, I use Sprite Backup, I have to hard reset a couple times a month because I am always messing with my device LOL

Related

xda mini s help required quick please

hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
chadders said:
hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
Click to expand...
Click to collapse
What method of hard resetting did you try?
If hard reset does not work get to the bootloader screen (multicolored) by holding down camera button and preset reset button.
You can then reflash your rom - does not have to be activesynced to do this - as long as you have a small 'usb' on bottom left of bootloader screen when connected to pc it should work.
I guess this is the rom thats already on your device ftp://[email protected]/Wizard/Roms/o2/Xda_Minis_Upgrade_v2.21.4.101.exe
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
chadders said:
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
Click to expand...
Click to collapse
Turn phone off - then press camera button and hold - press power on button whilst still holding camera button. Bootloader screen should come up (multicolored)
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
chadders said:
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
Click to expand...
Click to collapse
Just download the rom mentioned above - connect device to computer (does not have to activesynced) and run the rom intaller and the rom will install.
how big is the file
chadders said:
how big is the file
Click to expand...
Click to collapse
50mb or so, shall take a while to download :wink:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
chadders said:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
Click to expand...
Click to collapse
I certainly hope so
how long does it take to do this and what info will i loose off phone
chadders said:
how long does it take to do this and what info will i loose off phone
Click to expand...
Click to collapse
The rom install usually takes 10 mins or so - dont worry it usually stalls a while around the 70-80% mark a while - just wait and be patient until its 100%. It will return to factory condition so all your data will be lost i am afraid. If you have synced with outlook before your pim info can be restored from there.
i was only jsut settin it back up anyway and it didnt work just now the update but it dont the error revoery adn its working again done 75 so far
Just tried to upgrade my XDA mini to this new ROM (v2.21.4.101). Everything seemed to be going swimmingly - I installed the ROM and the thing booted up ok. I then did a soft reset before all the o2 stuff installed. I then went to do a restore (having previously backed up using spb backup) and it almost completed but then the mini s rebooted itself again.
Ever since, it will only get as far as a page which has most of the bar at the top of the screen (the signal strength icon, battery strength and GPRS indicator are all there), but not the start button. Underneath that is just a blue screen with the Windows Mobile logo. The backlight will come on if I press any of the buttons but otherwise it is not responding.
I've tried holding down the camera button and pressing the on/off button and also camera button and the reset button, but neither of them seem to do anything.
I've tried reinstalling the rom from the PC but it says it can't find my device.
Rather bizarrely, if I call myself from another phone, the device rings and says incoming call, so the thing obviously isn't totally dead.
What can I do to sort this out?
Cheers!

Locked up, please help

Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.
i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working
axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..

s200 won't boot into windows anymore

hi,
i recently wanted to simply restart my qtek s200 (g3), it stops at the blue windows mobile boot screen and just hangs and does nothing (i've waited for hours).
I am not using any mods, simply the original rom/software. The only thing extra installed is 3rd party software and the home screen from the new htc touch (i've have been using it for some time now, and yes, i have been able to reboot several times during that period).
I have no idea why it isn't working anymore since I have been using it in an ordinary fashion and have not installed any software lately...
What I have tried so far:
- soft reset
- removing battery, sd card, sim card
- hard reset is impossible due to the fact that my comm button no longer functions.
Any ideas how I can get this phone to boot in windows again?
If there is no "normal" way, then a hard reset would also work for me as the phone contains no important data.
Let me know if you need more info.
Thanks!
thierry86 said:
hi,
i recently wanted to simply restart my qtek s200 (g3), it stops at the blue windows mobile boot screen and just hangs and does nothing (i've waited for hours).
I am not using any mods, simply the original rom/software. The only thing extra installed is 3rd party software and the home screen from the new htc touch (i've have been using it for some time now, and yes, i have been able to reboot several times during that period).
I have no idea why it isn't working anymore since I have been using it in an ordinary fashion and have not installed any software lately...
What I have tried so far:
- soft reset
- removing battery, sd card, sim card
- hard reset is impossible due to the fact that my comm button no longer functions.
Any ideas how I can get this phone to boot in windows again?
If there is no "normal" way, then a hard reset would also work for me as the phone contains no important data.
Let me know if you need more info.
Thanks!
Click to expand...
Click to collapse
Since no hard reset is available... try removing the battery for the whole night.
If you do manage to get to windows then watch out for the startup folder, you're probably overloading the memory at startup.(htc home and psxut eat a lot at startup and windows as well)
i have removed the battery, sim and sd, and just left it there the whole night, but it still won't go further than the windows boot screen...
any suggestions ?
is is possible to do a hard reset by connecting it to usb and enter the bootloader somehow ? if yes, how ?
thanks!
hi,
have you tryed entering bootloader by the normal process?
"Hold down the camera button and reset the device. (Boot Loader Mode is: Press Camera + Soft Reset, then release soft reset and keep pressing camera button till appear the Boot Loader.)"
regards
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
thierry86 said:
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
Click to expand...
Click to collapse
Okay then there is still hope.. When you have connected the device run an opdate tool like the NVID WM5 Rom.. that should work as a hard reset..
are there any working links available for this ? rapidshare seems to have disabled this...
thanks!
thierry86 said:
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
Click to expand...
Click to collapse
As long as you are able to enter bootloader then you can flash it with any old prophet rom. I had the same issue after installing WM6 rom. I used a Spanish rom on wiki to bring it back and then installed WM6 VII touch. So far it has worked well for a week.
HTC 6tab Home screen killed my 818pro!!!!!!
Here is what happened a few days back. My 818pro (aka prophet) suddenly heat up while not in use 3 days ago. I thought it was caused by the hot weather in my country (I was driving with aircond in full blast). The heating up eventually go away. Then 2 day later, after I put down a call, my phone just frozen / hung. Hence, I do a soft reset & guess what It never recovered & stop at the black screen with the dopod logo while restarting. Some service centre I visited told me that the main memory chip need replacement & reflash!!! I can't even see the window screen. I have use the HTC 6tab for 2 months & I am very sure it's the culprit here. Hopefully you are not having the same problem like me
Try plug in the ac charger before u do soft reset. My phone need it in order to restart after soft reset (after I started using the HTC 6tab Home Screen).
That is before my phone die yesterday

Leo won't boot anymore

Hi everybody!
Just got my Leo two days ago and I was bombed. Had a 4350 before and you can imagine what big a difference that is. But now this occured and I really don't know what the heck is going on here. Without any reason the Leo froze after not using it for two hours, just an active sync connec. So I grabbed it and it was frozen. Thus i did a soft reset. When it rebooted, for some reason it seemed like the first time I started the device, asked me for the time and google settings etc. Very confused. But then I came to the Homescreen, which was blank, just like after a hard reset. Ok, I thought. This is nasty but all my stuff was backed up, so what. I tried to switch to the settings panel and found it ultra super slow and the settings panel wouldn't even appear on the screen, just the title on top. I thought, this is wrong, very wrong and decieded for another soft reset. And now it won't boot at all. It stands still in the screen where it shows this pink circle and the RUU and whatnot version.
I am speechless. It just doesn't start, tried it like 4 times now. I didn't update RUU or anything since this thing is T-Mobile branded and it wouldn't let me. I tried it this morning but just got the error in windows that my device won't allow... After that I took it for a 3 hour ride outside and used it for like 10 more hours. And now this!
Has this ever occured to anyone else around here?
Any suggestions? I'm quiet angry right now, think I gonna return it tomorrow. Hopefully they don't say I tried to flash it or whatever since I did not. Cannot explain this to me.
Regards,
Zoimt
hi sounds like bad news have you tried a hard reset
Do a hard reset, press the up and down volume then at the same time press the power button. Keep all three pressed for about three seconds and a hard reset will start. If it happens again you have a faulty device.
I thought a hard reset is only possible in windows. Since I never come so far in booting process, I just tried it once but nothing happend. Not sure if I tried it for 3 seconds I assume I did
zoimt said:
I thought a hard reset is only possible in windows. Since I never come so far in booting process, I just tried it once but nothing happend. Not sure if I tried it for 3 seconds I assume I did
Click to expand...
Click to collapse
Take the battery out then put it back in. Once it's in press all three buttons at once until you see the hard reset begin. It will ask you to confirm by pressing the up volume button.
Oh boy! It started again! I thought I tried to hard reset it with the key combo you also adviced me and nothing happened but this time it worked. Thus I assumed it only works at a later point in the boot process. But thanks for showing me the opposite!
Man, this takes a load off my mind, thanks! Just hope this was a one time thingy and doesn't occur every 28 hours again.
Regards,
zoimt

Is my HD2 dead?

All of sudden, my HD2 died on me when I was using it with CoPilot during my driving. I stopped my car, took out the battery & back on and powered it on. Then loaded up some apps before it started to reboot again. And again. Until it reached the point where it just shows the "HTC" logo and freezes there. I left it switched off for a few days.
Now, today, I powered it on, it showed the HTC logo and then shut down. No reboot.
I have not done a reset yet as I need some data off from it first.
Standard Windows Mobile v6.5. That's it. I can't even get the red text at the HTC logo to come up with the radio number & other details.
Does anyone know what the issue is? Is there a way to get it bacjk up & running without losing my data?
Thanks all
First try a factory reset, press both volume up and down hold in then press the power button wait until you get the banded screen then the white screen - read the instructions.
If its booting its not bricked
Remove your sd card recover what you need then reformat it useing the pc, try EASEUS free edition remove all pertitions before formating
When its booted back correctly, I would consider a task 29 then reinstall the rom of your choice (the search option works well) Good luck
OK, after trying a few battery unplug/plug, I finally got the red text to come up...
R - 2.07.51.22.2
G - 15.32.50.07U
D - 1.66.76641
But it's still stuck at the HTC logo.
johnerz said:
First try a factory reset, press both volume up and down hold in then press the power button wait until you get the banded screen then the white screen - read the instructions.
Click to expand...
Click to collapse
Thanks, I assume doing the factory reset will wipe off whatever I have on the phone memory?
tsutton said:
Thanks, I assume doing the factory reset will wipe off whatever I have on the phone memory?
Click to expand...
Click to collapse
Yes a hard reset will remove all of your personal data and settings. Before you Hard Reset if you have not already done so. Check your battery pons to make sure you do not have a pin that is slightly bent. I say do thiscause you said it started bootlooping when hou took the battery out, I recommend using the reset button to soft rese.
Also try placing your HD2 in the freezer for like 10 minutes in a plasgic bag to protect it againsg moister and then see if it will boot.Also remove your SD card and see if that helps.
Has given up, did a factory reset and all is good. But sad about the data loss.
Nevermind, moving onward!
Thanks for the helps, all.
tsutton said:
Has given up, did a factory reset and all is good. But sad about the data loss.
Nevermind, moving onward!
Thanks for the helps, all.
Click to expand...
Click to collapse
if its on your dash it may have overheated... causing the issue.
sometimes happens to mine.

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